Acer Aspire M3802 Service Guide
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- Acer Aspire M3802 | Service Guide - Page 1
Acer Aspire M3802(G) Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire M3802 | Service Guide - Page 2
Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates ii - Acer Aspire M3802 | Service Guide - Page 3
may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. iii - Acer Aspire M3802 | Service Guide - Page 4
specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer - Acer Aspire M3802 | Service Guide - Page 5
. WARNING CAUTION IMPORTANT Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. v - Acer Aspire M3802 | Service Guide - Page 6
regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to - Acer Aspire M3802 | Service Guide - Page 7
Sink Fan Assembly 28 Removing the Processor 29 Removing the Mode Card 30 Removing the TV Card 31 Removing the VGA Card 31 Removing the Hard Disk Drive 31 Removing the Front Bezel 34 Removing the Optical Drive 35 Removing Cables 36 Removing the Power Supply 38 Removing the Memory - Acer Aspire M3802 | Service Guide - Page 8
ICH10R • Design Criteria: • Should meet Intel G43+ICH10R platform design guide • Super I/O: ITE8720 • Should support Intel ASFC • Should support Intel PECI PCB • MicroATX (9.6 inches*9.6inches, 244mm*244mm) Memory subsystem • Socket Type: DDR II connector • Socket Quantity: 4 • Channel A: slot - Acer Aspire M3802 | Service Guide - Page 9
memory module Hard disk • Support up to two SATA ports • 3.5", 25.4mm • Capacity and models are listed on AVLC Optical disk • Support two SATA 5.25" standard ODD • Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite • Maximum ODD depth to 185mm with bezel • Models are listed on AVLC Graphics card - Acer Aspire M3802 | Service Guide - Page 10
Data transfer rate support: USB 2.0/1.1 Extension slot • Support one PCIe x 16 slot • Support two PCIe x 1 slots • Support one PCIe x xD type M and Type H card, CF type I and II, Microdrive) System BIOS • Size: 2Mb Use SPI Flash • AMI Kernel with Acer skin Power supply • 500W/300W/250W in stable - Acer Aspire M3802 | Service Guide - Page 11
Block Diagram 4 Chapter 1 - Acer Aspire M3802 | Service Guide - Page 12
System Components This section is a virtual tour of the system's interior and exterior components. Front Panel 11 10 9 1 2 3 4 8 7 6 5 No. Component 1 Acer logo 2 XD(XD-PICTURE) slot 3 Micro SD/M2 slot 4 CF I/II (CompactFlash Type I/II) slot 5 Memory stick PRO slot 6 SD(Secure - Acer Aspire M3802 | Service Guide - Page 13
10 19 18 17 16 15 14 13 No. Component 1 Power connector 2 PS2 keyboard port 3 VGA port 4 HDMI port 5 USB 2.0 ports 6 Side Surround 7 Surround 8 Mic-in 9 Expansion slot (graphics card and TV tuner card and Mode card) 10 Line-in 11 Line-out 12 Center speaker/subwoofer jack - Acer Aspire M3802 | Service Guide - Page 14
MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programer AMI Kernel with Acer skin BIOS version P01-A0 BIOS ROM type SPI ROM BIOS ROM size 2Mb Support protocol SMBIOS 2.5 Device Boot Support Support BBS spec 1st priority: HDD - Acer Aspire M3802 | Service Guide - Page 15
/800MHz Support memory voltage 1.5V Support memory module package 240-pin DDRII Support to parity check feature Yes Support to error correction code (ECC) feature No Memory module combinations You can install memory modules in any combination as long as they match the above specifications - Acer Aspire M3802 | Service Guide - Page 16
Specification USB 2.0/1.1 Support legacy keyboard for legacy mode 6 back real ports 4 top bezel ports 2 ports for media card reader Environmental Requirements Item Specification 1 hour per axis in all 3 axes. Power Management Devices S1 S3 S4 Power Button V V V USB Keyboard/Mouse V V - Acer Aspire M3802 | Service Guide - Page 17
Windows. • Resume recovery time 3-5sec Global Standby Mode • Global power management timer(2-120minutes,time step=10minute). • Hard disk recovery time :7-10sec Suspend Mode • Independent power management timer(2-120minutes,time step=10minute)or pushing extern switch button. • CPU goes into SMM • CPU - Acer Aspire M3802 | Service Guide - Page 18
nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM which allows configuration data to be retained when power is be simply referred to as "BIOS", "Setup", or "Setup utility" in this guide. The screenshots used in this guide display default system values. These values - Acer Aspire M3802 | Service Guide - Page 19
Entering CMOS setup 1. Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. 2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server. The Setup Main menu will be - Acer Aspire M3802 | Service Guide - Page 20
BIOS Features Advanced Chipset Features Integrated Peripherals Power Management Setup PC Health Status Frequency/Voltage Control BIOS function features This setup page is the System auto detect Temperature, voltage, and fan speed This setup page is the System Frequency setup Change, set or disable - Acer Aspire M3802 | Service Guide - Page 21
only and are not user-configurable. Parameter Processor Type Processor Speed System Memory Product Name System Serial Number System BIOS Version BIOS Release Date Asset Tag Number Description Type of CPU installed on the system. Speed of the CPU installed on the system. Total size of system - Acer Aspire M3802 | Service Guide - Page 22
Standard CMOS Features Parameter System Date System Time Halt On Description Set the date following the weekday-month-day-year format. Set the system time following the hour-minute-second format. Determines whether the system will stop for an error during the POST. Option All, But Keyboard No - Acer Aspire M3802 | Service Guide - Page 23
Advanced BIOS Feature Parameter Quick Boot Quiet Boot 1st/2nd/3rd/4th Boot Device Hard Disk Drive Priority Optical Disk Drives Priority Removable Device Priority Bootup Num-Lock USB Beep Message Description Option Allows you to decrease the time it takes to boot the computer by shortening - Acer Aspire M3802 | Service Guide - Page 24
Intel EIST Intel XD Bit Intel VT Memory Hole Remapping Primary Video Description When enabled, this feature allows the OS to reduce power consumption. When disabled, the system operates at maximum CPU speed. When enabled, the processor disables code execution when a worm attempts to insert - Acer Aspire M3802 | Service Guide - Page 25
controller. Legacy USB Support Enables or disables support for legacy USB devices. USB Storage Emulation Enables or disables support for legacy USB devices or disables the load of embedded option ROM for onboard network controller. Enables or disables the onboard 1394 controller. Option Enabled - Acer Aspire M3802 | Service Guide - Page 26
mouse. If enabled, press any key or click the mouse will wake system from S1/ S3 state. Enables or disables the system to reboot after a power failure or interrupt occurs. Option S3 (STR) S1 (POS) Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled - Acer Aspire M3802 | Service Guide - Page 27
PC Health Status Parameter Smart FAN Description Enables or disables the smart system fan control function. Option Enabled Disabled 20 Chapter 2 - Acer Aspire M3802 | Service Guide - Page 28
Frequency/Voltage Control Parameter Enable Clock to All DIMM/ PCI Spread Spectrum Description Enables or disables control the clock to all DIMM/PCI Enables or disables the reduction of the mainboard's EMI. Note: Remember to disable the Spread Spectrum feature if you are overclocking. A slight - Acer Aspire M3802 | Service Guide - Page 29
Indicates the status of the supervisor password. Indicates the status of the user password. Supervisor password prevents unauthorized access to the BIOS Setup Utility. Press Enter to change the Supervisor password. Setting a supervisor password 1. Use the up/down arrow keys to select Change - Acer Aspire M3802 | Service Guide - Page 30
Settings The Load Default Settings menu allows you to load the default settings for all BIOS setup parameters. Setup defaults are quite demanding in terms of resources consumption. If you are using low-speed memory chips or other kinds of low-performance components and you choose to load these - Acer Aspire M3802 | Service Guide - Page 31
Save & Exit Setup The Save & Exit Setup menu allows you to save changes made and close the Setup Utility. Exit Without Saving The Exit Without Saving menu allows you to discard changes made and close the Setup Utility. 24 Chapter 2 - Acer Aspire M3802 | Service Guide - Page 32
System Disassembly This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic - Acer Aspire M3802 | Service Guide - Page 33
procedure, perform the steps listed below: 1. Turn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from the system. 5. Place the system unit on a flat, stable surface - Acer Aspire M3802 | Service Guide - Page 34
Removing the Side Panel 1. Remove the two screws located on the rear edge of the side panel. 2. Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis. 3. Lift the side panel away from the server and put it aside for reinstallation - Acer Aspire M3802 | Service Guide - Page 35
:The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal or with your hands. 1. disconnect the fan cable from the mainboard. 2. Use a long-nosed screwdriver to loosen the four screws on the heat sink, in the order as shown below. 3. Lift the - Acer Aspire M3802 | Service Guide - Page 36
Removing the Processor IMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all important data. WARNING:The processor becomes very hot when the system is on. Allow it to cool off first before handling. 1. Release the load lever (1). 2. Pull the load lever to - Acer Aspire M3802 | Service Guide - Page 37
Removing the Mode Card 1. Release the Slot cover lock. 2. Remove the screw from chassis. 3. Gently pull the Modem card to remove it from the mainboard. 30 Chapter 3 - Acer Aspire M3802 | Service Guide - Page 38
Removing the TV Card 1. Gently pull the TV card to remove it from the mainboard. Removing the VGA Card 1. One finger Press the clip and the same time Gently pull the card to remove it from the mainboard. Chapter 3 31 - Acer Aspire M3802 | Service Guide - Page 39
Removing the Hard Disk Drive 1. Disconnect the data and power cables from the rear of the optical drive and the mainboard. 2. Remove the HDD bracket a. Remove the screw that secures the HDD bracket to the ODD bracket. b. Lift the bracket up and turn it over. 32 Chapter 3 - Acer Aspire M3802 | Service Guide - Page 40
3. Remove the HDD module a. Remove the eight screws secure the HDD module to the HDD bracket. b. Slide the HDD out of the bracket. Chapter 3 33 - Acer Aspire M3802 | Service Guide - Page 41
Removing the Front Bezel 1. Disconnect the LED cable. 2. Release the Cable Clip. Disconnect the Power-led Cable. 3. Release the front bezel from the chassis interior. 4. Pull the bezel away from the chassis. 34 Chapter 3 - Acer Aspire M3802 | Service Guide - Page 42
Removing the Optical Drive 1. Disconnect the data and power cables from the rear of the optical drive. Power cabl e Dat a cabl e 2. Remove Four screw from the optical drive. 3. Pull the drive out of the drive. Chapter 3 35 - Acer Aspire M3802 | Service Guide - Page 43
the Cables 1. Remove HDD Data and ODD Data cables from slot of M/B. Powe- Led Cabl e HDD Cabl e ODD Cabl e 2. Remove USB1/2/3 cable from M/B. 3. Remove Card reader cable and Audio cable from M/B Fr ont USB Cabl e ( USB2) Rear I O USB Cabl e ( USB2) Rear SPDI F Cabl e Fr ont USB Cabl e ( USB1 - Acer Aspire M3802 | Service Guide - Page 44
Removing the System FAN 1. Remove System FAN cable from M/B. 2. Release four screws according to the following picture. 3. Take off the system fan from chassis. Chapter 3 37 - Acer Aspire M3802 | Service Guide - Page 45
Removing the Power Supply 1. Disconnect the 24-pin and 4-pin power supply cables from the mainboard. 2. Remove the four screw that secures the power supply to the chassis. 3. Lift the power supply module out of the chassis. 38 Chapter 3 - Acer Aspire M3802 | Service Guide - Page 46
Removing the Memory Modules IMPORTANT:Before removing any DIMM from the memory board, make sure to create a backup file of all important data. 1. Press the holding clips on both sides of the DIMM slot outward to release - Acer Aspire M3802 | Service Guide - Page 47
Removing the Mainboard 1. Remove the eight screws that secure the mainboard to the chassis. 2. Lift the board from the chassis. 40 Chapter 3 - Acer Aspire M3802 | Service Guide - Page 48
Chapter 4 System Troubleshooting Please refer to generic troubleshooting guide for troubleshooting information relating to following topics: • Power-On Self-Test (POST) • POST Check Points • POST Error Messages List • Error Symptoms List Chapter 4 41 - Acer Aspire M3802 | Service Guide - Page 49
of RAM. Copies compressed boot block code to memory in right segments. Copies BIOS from ROM to RAM for faster access. Performs main BIOS checksum and updates recovery status accordingly. Both key sequence and OEM specific method is checked to determine if BIOS recovery is forced. If BIOS recovery is - Acer Aspire M3802 | Service Guide - Page 50
BIOS POST (ExecutePOSTKernel). See POST Code Checkpoints section of document for more information. System is waking from ACPI S3 state OEM memory chipset and OEM specific method. Detect proper flash part. Verify that the found flash part size equals the recovery file size. The recovery file size does - Acer Aspire M3802 | Service Guide - Page 51
through DIM. See DIM Code Checkpoints section of document for more information. 2C nitializes different devices. Detects and initializes the video adapter installed in the system that have optional ROMs. 2E Initializes all the output devices. 31 Allocate memory for ADM module and uncompress - Acer Aspire M3802 | Service Guide - Page 52
in CPU, ?? etc.) successfully installed in the system and update the BDA, EBDA??etc. Programming the memory hole or any kind of implementation that needs an adjustment in system RAM size if needed. Updates CMOS memory size from memory found in memory test. Allocates memory for Extended BIOS Data - Acer Aspire M3802 | Service Guide - Page 53
next. DIM Code Checkpoints Checkpoint 2A 38 Description Initialize different buses and perform the following functions: Reset, Detect, cards. It also assigns PCI bus numbers. Function 1 initializes all static devices that include manual configured onboard peripherals, memory and I/O decode windows - Acer Aspire M3802 | Service Guide - Page 54
Error Multi-Bit ECC Error Parity Error RAM R/W test failed CMOS Memory Size Wrong Description The BIOS is unable to properly control the motherboard??s Gate A20 function, which controls access of memory over 1 MB. This may indicate a problem with the motherboard. This message will only occur on - Acer Aspire M3802 | Service Guide - Page 55
Error Secondary Slave Hard Disk Error 3rd Master Hard Disk Error 3rd Slave Hard Disk Error 4th Master Hard Disk Error 4th Slave Hard Disk Error 5th Master Hard Disk Error Description The IDE/ATAPI device configured as Primary Master could not be properly initialized by the BIOS. This message is - Acer Aspire M3802 | Service Guide - Page 56
Message Displayed 5th Slave Hard Disk Error 6th Master Hard Disk Error 6th Slave Hard Disk Error Primary Master Drive ATAPI IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI - Acer Aspire M3802 | Service Guide - Page 57
the need to replace the hard disk. S.M.A.R.T. Capable and Status BAD A S.M.A.R.T. capable hard disk sends this message when it detects the DMA controller. This is a fatal error, often indication a problem with system hardware. BIOS could not write to the NVRAM block. This message appears when the - Acer Aspire M3802 | Service Guide - Page 58
applies to INTEL CPUs. The message is most likely to appear when a brand new CPU is installed in a motherboard with an outdated BIOS. In this case, the BIOS must be updated to include the Microcode Update for the new CPU. There was an error in while validating the NVRAM data. This causes POST to - Acer Aspire M3802 | Service Guide - Page 59
device is not detected. Keyboard Controller failure. This may indicate a problem with system hardware. PS2 keyboard is locked. User needs to unlock the keyboard to continue the BIOS POST. The system has been halted. A reset or power cycle is required to reboot the machine. This message appears after - Acer Aspire M3802 | Service Guide - Page 60
64bit data support in the BIOS. Description This message is displayed when a non-bootable USB device is enumerated and disabled by the BIOS. This SMBIOS runtime storage size CPU eModule Error Messages Message Displayed Warning! This system board does not support the power requirements of the - Acer Aspire M3802 | Service Guide - Page 61
BIOS Setup and load default settings.In Windows Systems, check settings in Power Management Property of Control Panel. 2.Reload software from Recovery CD. Blinking cursor only; system does not work. 1.Diskette/IDE drive connection/cables 2. Diskette/IDE disk drives 3.See "Undetermined Problems - Acer Aspire M3802 | Service Guide - Page 62
access for more than 2 minutes. 1.Diskette 2.Diskette drive power 3.Diskette drive connection/cable 4.Diskette drive 5.Main board Diskette Disk Drive NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems - Acer Aspire M3802 | Service Guide - Page 63
Power on By Ring in BIOS Setup or Power Management is set to Enabled. For the PCI modem, make sure Wake up by PCI card is set to Enabled. 2.If PCI modem card is used, reinsert the modem card .) 1.Ensure the modem voice-in cable from modem adapter card to main board Video and Monitor 56 Chapter 4 - Acer Aspire M3802 | Service Guide - Page 64
the printer driver is properly installed. Refer to the printer service manual. 2.Printer. 3.Printer cable. 4.Main board. Printer problems. 1.Refer to the service manual for the printer. Keyboard Some or all keys on keyboard do not work. 1.Keyboard Power Supply Pressing power switch does - Acer Aspire M3802 | Service Guide - Page 65
the system. (Only pressing power switch can turn off the system). Action/FRU 1.Load default settings. 2.Reload software from Recovery CD. No system power, or power supply fan is not running. 1.Power Supply 2.Main board Other Problems Any other problems. 1.Undetermined Problems 58 Chapter 4 - Acer Aspire M3802 | Service Guide - Page 66
or disconnect the following, one at a time: 10. Non-Acer devices • External devices • Any adapter card (modem card, LAN card or video card, if installed) • CD/DVD-ROM drive • Diskette drive • Hard disk drive • DIMM • Processor • Main board 11. Power on the system unit. 12. Repeat steps 2 through - Acer Aspire M3802 | Service Guide - Page 67
Jumper and Connector Information M/B Placement Chapter 5 Chapter 5 61 - Acer Aspire M3802 | Service Guide - Page 68
2 CPU_FAN CPU fan power header 12 SPDIF_OUT1 SPDIF out header ~2 3 DIMM1~4 CONN,DIMM,DDRIII,1.5V, 13 V/T,Blu,15u,G,DIP-240 F_AUDIO Front panel audio header 4 GPIO1~2 General Purpose Input/ Output headers 14 PCI1~2 32-bit add-on card slots 5 ATX_POWER M/B main power connector 15 - Acer Aspire M3802 | Service Guide - Page 69
set jumper for correct configuration of the mainboard. Setting Jumper Use the motherboard jumpers to set system configuration options. Jumpers with more Than one pin (RESERVE) GPIO HEADER (RESERVE) 1:G941 2: GND 1:GP46 2: GND CPU FAN HEADER 1: GND 2: +12V 3: SENSE 4: PWM CONTROL Chapter 5 63 - Acer Aspire M3802 | Service Guide - Page 70
HEADER (3pin & 4 pin colay default:3 pin) Definition 1: GND 2: +12V 3: SENSE 4: PWM CONTROL(4 pin Fan) FRONT PANEL HEADER FRONT USB HEADER FRONT USB HEADER 1: SATALED+ 2: ACPI_LED 3: SATALED4: PWR_LED 5: GND 6: PWR_SW 7: RESET 8: GND 9: NC 10: Key 11: NC 12: VCC 13: NC 14: -ACTIVE_C 1: USBVCC_1 - Acer Aspire M3802 | Service Guide - Page 71
Jumper/Header Name F_USB3 1 VCC VCC 2 3 USB0- USB1- 4 5 6 USB0+ USB1+ 7 GND GND 8 9 KEY 10 OC0 H5X2-P9E-Y -O Function FRONT USB HEADER FRONT USB HEADER FRONT AUDIO HEADER SPDIF HEADER Definition 1: USBVCC_3 2: USBVCC_3 3: USB5_XN 4: USB7_XN 5: USB5_XP 6: USB7_XP 7:GND 8: GND 9: KEY 10: - Acer Aspire M3802 | Service Guide - Page 72
Jumper/Header Name Connector pin definition Connector Name 66 Function FRONT 1394 HEADER Definition 1: T_PA0+ 2: T_PA03: GND 4: GND 5: T_PB0+ 6: T_PB07: CPWR1 8: CPWR1 9: KEY 10: GND Function PSKBMS CONN HDMI CONN Definition 1: KBDATA 2: NC 3: GND 4: KBVCCSB 5: KBCLK 6: NC 7: MSDATA 8: NC 9: GND - Acer Aspire M3802 | Service Guide - Page 73
Connector Name Function VGA CONN USB+1394 CONN Definition 1: RED 2: GREEN 3: BLUE 4,11: NC 9: HDMIVCC 12: VDAC_SDAT 13: HSYNC 14: VSYNC 15: VDAC_SCLK 5,6,7,8,10,16,17: GND 1: USBVCC_5 2: USB9_XN 3: USB9_XP 4: AUGND2 5: USBVCC_5 6: USB8_XN 7: USB8_XP 8: AUGND2 9: CPWR2 10: AUGND2 11: T_PB112: T_PB1 - Acer Aspire M3802 | Service Guide - Page 74
Connector Name Function USB+LAN CONN Definition 1:USBVCC_6 12:MDI1_P 2:USB10_XN 13:MDI1_N 3:USB10_XP 14:MDI2_P 4:AUGND2 15:MDI2_N 5:USBVCC_6 16:MDI3_P 6:USB11_XN 17:MDI3_N 7:USB11_XP 18:DGND 8:AUGND2 9:LAN_1P8V 10: MDI0_P 11: MDI0_N 19:LAN_LED2 20:LAN_LED1 21: LAN_LED0 22: CL_3P3V G1,G2,G3,G4,G5, - Acer Aspire M3802 | Service Guide - Page 75
Connector Name Function SATA CONN Definition 1: GND 2: SATA2_TX_P 3: SATA2_TX_N 4: GND 5: SATA2_RX_N 6: SATA2_RX_P 7: GND SATA CONN SATA CONN 1: GND 2: SATA3_TX_P 3: SATA3_TX_N 4: GND 5: SATA3_RX_N 6: SATA3_RX_P 7: GND 1: GND 2: SATA4_TX_P 3: SATA4_TX_N 4: GND 5: SATA4_RX_N 6: SATA4_RX_P 7: GND - Acer Aspire M3802 | Service Guide - Page 76
Connector Name Function ATX_POWER CONN ATX12V CONN Definition 1:VCC3 13:VCC3 2:VCC3 14:-12V 3: GND 15:GND 4:VCC 16:ATX_PSON_L 5:GND 17:GND 6:VCC 18:GND 7:GND 19:GND 8:ATX_PWRGD 20:NC 9:5VSB 21VCC 10:+12V 22:VCC 11:+12V 23:VCC 12:VCC3 24:GND 1: GND 2: GND 3: +12V_4P 4: +12V_4P 70 - Acer Aspire M3802 | Service Guide - Page 77
Replaceable Unit) list in global configuration of the Aspire M3802 desktop computer. Refer to this chapter whenever ordering the Service Guide. For Acer authorized service providers, your Acer office may have a different part number code from those given in the FRU list of this printed Service Guide - Acer Aspire M3802 | Service Guide - Page 78
Aspire M3802 Exploded Diagram NOTE: This section will be updated when more information becomes available. 72 Chapter 6 - Acer Aspire M3802 | Service Guide - Page 79
NO. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Description 6IN5-WITH-1394-X1-ASH-1 CDROM-NEC-4DX ACER-M330-MAIN-CHASSIS HOD-BKT M330-SIDE-DOOR CHASSIS-SUPPORT ATX-POWER-AA PCI-DOOR REAR-CHASSIS ODD-CAGE TOP-BEZEL TOP-RORATE-DOOR USB-ASM-NEW M330-TOP-COVER-METAL NO. 15 16 17 18 19 - Acer Aspire M3802 | Service Guide - Page 80
.002 CARD READER IOI 16-in-1 CR M1/M3 w/3.5", USB2.0, UsBSET UT330-LK w/micro SD, M2 KYE 16-in-1 CR M1/M3 w/3.5", USB2.0, Realtek RTS-5181 w/micro SD, M2 CR.10400.071 CR.10400.072 CPU COOLER FAN COOLER P4_SKT775 PKP367 W/I SUNON 4000RPM HI.3670C.001 SYSTEM FAN POWER SUPPLY CPU Fan Cooler - Acer Aspire M3802 | Service Guide - Page 81
NANYA UNB-DIMM DDRII 800 2GB NT2GT64U8HD0BY-AD LF 128*8 0.07um Memory HYNIX UNB-DIMM DDRII 800 2GB HYMP125U64CP8-S6 LF 128*8 0.065um Memory SAMSUNG UNB-DIMM DDRII 800 2GB M378T5663QZ3-CF7 LF 128*8 0.065um Memory SAMSUNG UNB-DIMM DDRII 800 2GB M378T5663EH3-CF7 LF 128*8 0.055um KN.1GB0H.013 KN.1GB03 - Acer Aspire M3802 | Service Guide - Page 82
.045 TU.10500.048 D-1156I#/A7A, Modem PCI card, LSI Universal Modem (PCI) 56K V.92 Pinball (P40) FX.10100.004 WLAN CARD WP61R2, WLAN PCI Card 802.11 b/g, Realtek RTL8185L WP81R1, WLAN PCI Card 802.11b/g/n 1T x 2R, Realtek RTL8190 WN5301A, WLAN PCI Card 802.11 b/g, Atheros AR2415 NI.10200.005 NI - Acer Aspire M3802 | Service Guide - Page 83
Category MOUSE KEYBOARD Description Part Number Acer 0810 Project PS2 Optical mouse Logitech 0810_USB Optical mouse USB M-UAY-ACR2 Lite-On PS2 optical mouse PS2 SM-9620 Lite-On USB optical USB - Acer Aspire M3802 | Service Guide - Page 84
Category Description Keyboard CHICONY KB-0759 PS/2 Standard 105KS Black Norwegian w/o eKey Keyboard CHICONY KB-0759 PS/2 Standard 104KS Black Hebrew w/o eKey Keyboard CHICONY KB-0759 PS/2 Standard 105KS Black Polish w/o eKey Keyboard CHICONY KB-0759 PS/2 Standard 105KS Black Slovenian w/o eKey - Acer Aspire M3802 | Service Guide - Page 85
Category Description Keyboard LITE-ON SK-9620 PS/2 Standard 107KS Black Brazilian Portuguese w/o eKey Keyboard LITE-ON SK-9620 PS/2 Standard 109KS Black Japanese w/o eKey Keyboard LITE-ON SK-9620 PS/2 Standard 105KS Black German w/o eKey Keyboard LITE-ON SK-9620 PS/2 Standard 105KS Black Italian - Acer Aspire M3802 | Service Guide - Page 86
Category Description Keyboard CHICONY KU-0760 USB Standard 104KS Black Traditional Chinese w/o eKey Keyboard CHICONY KU-0760 USB Standard 104KS Black Simplified Chinese w/o eKey Keyboard CHICONY KU-0760 USB Standard 104KS Black US International w/o eKey Keyboard CHICONY KU-0760 USB Standard 104KS - Acer Aspire M3802 | Service Guide - Page 87
Category Description Keyboard CHICONY KU-0760 USB Standard 105KS Black Danish w/o eKey Keyboard CHICONY KU-0760 USB Standard 104KS Black Czech w/o eKey Keyboard CHICONY KU-0760 USB Standard 105KS Black Romanian w/o eKey Keyboard CHICONY KU-0760 USB Standard 105KS Black Turkish w/o eKey Keyboard - Acer Aspire M3802 | Service Guide - Page 88
Category Description Keyboard LITE-ON SK-9625 USB Standard 105KS Black Icelandic w/o eKey Keyboard LITE-ON SK-9625 USB Standard 105KS Black Norwegian w/o eKey Keyboard LITE-ON SK-9625 USB Standard 104KS Black Hebrew w/o eKey Keyboard LITE-ON SK-9625 USB Standard 105KS Black Polish w/o eKey Keyboard - Acer Aspire M3802 | Service Guide - Page 89
EUT all devices are connect/plug ok. Step 2:Press "PWR-BTTN" to power on the EUT,Load BIOS default setting . Step 3:At "Integrated_Peripherals" page "OnChip SATA Type" item set is as "RAID" mode,save and exit. Step 4:During BIOS post, press to enter into Intel RAID setup utility,as picture1 - Acer Aspire M3802 | Service Guide - Page 90
Step 6:Create RAID 0 Mode,enter the RAID name,such as "MyRaid0",default is"Volume0". Picture2 Step 7:Select "RAID0(Stripe)" at "RAID Level". Picture3 84 Chapter 7 - Acer Aspire M3802 | Service Guide - Page 91
Step 8:You can select the "Strip Size" and define RAID capacity in "Capactity". Picture4 Step 9:Press "Create Volume" to create RAID0,it will pop the warning message that all data will be lost,"press "Y" to confirm it. Picture5 Step 10:It will back to create RAID interface,then press "ESC" or - Acer Aspire M3802 | Service Guide - Page 92
cable,connect two SATA HDDS to EUT , check the EUT all devices are connect/plug ok. Step 2:Press "PWR-BTTN" to power on the EUT,Load BIOS default setting . Step 4:During BIOS post, press to enter into Intel RAID setup utility. Step 5: Select "1" to enter create RAID mode ,if there is no - Acer Aspire M3802 | Service Guide - Page 93
the EUT all devices are connect/plug ok. Step 2:Press "PWR-BTTN" to power on the EUT,Load BIOS default setting . Step 3:At "Integrated_Peripherals" page "OnChip SATA Type" item set is as "RAID" mode,save and exit. Step 4:During BIOS post, press to enter into Intel RAID setup utility. Step - Acer Aspire M3802 | Service Guide - Page 94
Step 8:Select two HDDs in "Disk" by space key. Picture8 Step 9:Press "Enter" to finish HDD selection and it will back to RAID creation interface. Step 10:Repeat RAID1 creation step and exit,then install OS. 88 Chapter 7 - Acer Aspire M3802 | Service Guide - Page 95
Intel RAID SOP (Windows for WIN7) 2.Intel(R) Matrix Storage Console 2-1:Create a"RAID Ready" Shut down the system,then add one Serial ATA hard drive in the system. Step 3:Boot to OS desktop, open the Intel® Matrix Storage Console. Picture1 Step 4:Click on the by'Create RAID Volume from Existing - Acer Aspire M3802 | Service Guide - Page 96
Step 5:Click "Next" at create a RAID volume window. Picture3 Step 6:Key the name in "Volume Name" and select "RAID 0" in RAID Level. Picture4 Step 7:Select minimum HDD as "Source Hard Drive". Picture5 90 Chapter 7 - Acer Aspire M3802 | Service Guide - Page 97
Step 8:Select Menber Hard Drive(s). Picture6 Picture7 Chapter 7 91 - Acer Aspire M3802 | Service Guide - Page 98
WIN7 OS with one SATA HDD. Step 2:Shut down the system,then add another Serial ATA hard drive in the system. Step 3:Boot to OS desktop, open the Intel® Matrix Storage Console. Step 4:Click on the by'Create RAID Volume from Existing HDD Drive ' to create a RAID volume. Step 5:Click "Next - Acer Aspire M3802 | Service Guide - Page 99
ATA hard drives in the system. Step 3:Boot to OS desktop, open the Intel® Matrix Storage Console. Step 4:Click on the by'Create RAID Volume from Existing HDD Drive ' to create a RAID volume. Step 5:Click "Next" at create a RAID volume window. Step 6:Key the name in "Volume Name" and select "RAID - Acer Aspire M3802 | Service Guide - Page 100
Step 6:Key the name in "Volume Name" and select "RAID 5" in RAID Level. Picture11 Step 7:Select minimum HDD as "Source Hard Drive". Picture12 94 Chapter 7 - Acer Aspire M3802 | Service Guide - Page 101
ATA hard drives in the system. Step 3:Boot to OS desktop, open the Intel® Matrix Storage Console. Step 4:Click on the by'Create RAID Volume from Existing HDD Drive ' to create a RAID volume. Step 5:Click "Next" at create a RAID volume window. Step 6:Key the name in "Volume Name" and select "RAID - Acer Aspire M3802 | Service Guide - Page 102
OS with one SATA HDD. Step 2:Shut down the system,then add another two serial ATA hard drives in the system. Step 3:Boot to OS desktop, open the Intel® Matrix Storage Console. Step 4:Click on the by'Create RAID Volume' to create a RAID volume. Picture16 96 Chapter 7 - Acer Aspire M3802 | Service Guide - Page 103
Step 5:Click "Next" at create a RAID volume window. Step 6:Key the name in "Volume Name" and select "RAID 0" in RAID Level. Step 7:At least select two HDDs as "Volume Location". Step 8:Specify Volume - Acer Aspire M3802 | Service Guide - Page 104
another four serial ATA hard drives in the system. Step 3:Boot to OS desktop, open the Intel® Matrix Storage Console. Step 4:Click on the by'Create RAID Volume' to create a RAID volume. Step 5:Click "Next" at create a RAID volume window. Step 6:Key the name in "Volume Name" and select "RAID 10" in