Acer Aspire M5620 Aspire M5620 Service Guide
Acer Aspire M5620 Manual
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- Acer Aspire M5620 | Aspire M5620 Service Guide - Page 1
Aspire M5620 VeritonT661/M661/S661 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on Aspire M5620 VeritonT661/M661/S661 service guide. Date Chapter Updates II - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 4
to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Remind you to do specific actions relevant to the accomplishment of procedures. IV - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 5
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 6
Panel 15 Hardware Specifications and Configurations 16 Power Management Function (ACPI support function 22 BIOS Features 30 Integrated Peripherals 34 Power Management 41 PnP/PCI Configuration 44 PC Health Status 46 Frequency/Voltage Control 47 Load Default Settings 49 Set Supervisor/User - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 7
Chapter 1 System Specifications Features Operating System Microsoft Windows Vista (Home Basic, Home Premium, Business) Processor Socket Type: Intel® Socket T LGA 775 pin Processor Type: Intel® Core 2 Duo 755 FSB 1066/800/1333 MHZ - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 8
South Bridge: ICH9R PCB Form Factor: Micro ATX Dimension/Layer: 244mm x244mm Memory Memory Type: DDR II 667/800 Support single channel 64 bit mode with maximum memory size up to 8GB Support un-buffered DIMM s only DIMM Slot: 4 Memory Max: 512MB / 1GB / 2GB DDR2 memory technologies Capacity: Up to 1 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 9
Intel G33 on die graphic solution DVMT 4.0 technology support Enhanced 3D and Clear Video technology support Dual View function support (by Intel ADD2/MEC card) 1 D-sub VGA port on rear PCI PCI Express Slot Type: x16 PCI Express x16 Slot Quantity: 1 Support ADD2/MEC card PCI Express Slot Type: x1 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 10
FDD Slot Quantity: 1 Design Criteria: Should support 1.44MB/3 mode 3.5" Devices SATA Slot Type: SATA slot Slot Quantity: 6 Storage Type support: HDD/CD-ROM/CD-RW/DVD-ROM/DVD-RW/DVD+RW/ DVD Dual/DVD SuperMultiPlus/Blu-Ray ODD Audio Audio Type: HD audio codec Audio Channel: 7.1 channel 4 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 11
Audio Controller /Codec: Realtek ALC888 (Co-lay with Realtek ALC888 Support S/PDIF: S/PDIF-out header (1*4) LAN MAC Controller: ICH9R Intel 82566DC (10M/100M/1000M LAN) PHY: Intel Nineveh 82566DC PCI-E Giga LAN USB Controller Type: Intel - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 12
1 on board header 1 6-pin 1394 port on rear port BIOS BIOS Type: Phoenix Award or AMI Kernel with Acer skin BIOS 16Mb Flash BIOS Note: Boot ROM should be included (PXE function should be built in with default and RPL function is optional by service BIOS) Compliant with latest ASF 2.0 spec 6 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 13
Virtualization Technology spec I/O Connector Controller: Super I/O ITE 8718F-EX with hardware monitor Rear I/O Connector 1 Parallel port, 1 serial port 1 D-Sub VGA port 1 RJ45 LAN port 6 USB ports 7.1 channel phone jack ( 6 audio jacks) 1 6-pin 1394 port On-board connectors 1 LGA 775 CPU socket 7 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 14
x16 slot 1 PCI Express x 1 slot 2 PCI slots 1 FDD slot 6 SATA2 connectors 3 2*5 pin Intel FPIO specification USB pin connectors (follow Intel FPIO standard Specification) 1 2*5 pin Intel FPIO spec. Microphone In/ Headphone Out pin connectors 1 serial port 2*5 pin connector (2nd serial port) 1 HD - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 15
1 24pin + 4pin ATX interface PS3/PS2 SPS connector 1 2*7 pin front panel IO header 1 1394 header 1 Jumper for clear CMOS Color management for on board connecters (please refer to Acer spec) Header for CIR & IR blaster function (Check ITE Solution) Power Supply PSP Type: 250W/300W 9 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 16
Main board Placement 10 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 17
Block Diagram 11 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 18
Aspire M5620 Front Panel The computer's front panel consists of the following: Label 1 2 3 4 5 6 7 Description Optical drive Card reader Power and HDD LED Power button Speaker or headphone Microphone jack USB ports 12 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 19
Aspire M5620 Rear Panel Label Description 1 Power card socket 2 Voltage selector switch 3 Fan aperture 4 PS/2 keyboard connector 5 PS/2 mouse connector 6 Serial port 7 Printer connector Label Description 8 Monitor connector 9 USB 2.0 ports 10 RJ- - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 20
VeritonT661/M661/S661 Front Panel Label 1 2 3 4 5 6 Description Optical drive Floppy disk drive Power button Speaker or headphone jack Microphone jack USB ports 14 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 21
VeritonT661/M661/S661 Rear Panel Label Description 1 Power card socket 2 Voltage selector switch 3 Fan aperture 4 PS/2 keyboard connector 5 PS/2 mouse connector 6 Serial port 7 Printer connector Label Description 8 Monitor connector 9 USB 2.0 ports 10 RJ- - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 22
BIOS ROM type BIOS ROM size Support protocol Device Boot Support Support to LS-120 drive Support to BIOS boot block feature Specification Phoenix Award or AMI Kernel with Acer skin V6.0 SPI Flash 16Mb PXE 2.1 DMI V.2.0(s)or 2.1 SMBIOS 2.5 ACPI v3.0b - 1st priority: SATA HDD - 2nd priority: CD - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 23
Memory 512MB~2GB 512MB~2GB 512MB~2GB 512MB~2GB 512MB~8GB System Memory Item Memory slot number Support Memory size per socket Support memory type Support memory interface Support memory voltage Support memory module package Specification 4 slot 512MB/1GB/2GB DDR2 DDR2 800MHz 1.8V 240-pin DDR2 17 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 24
function control Mono or stereo Compatibility Music synthesizer Sampling rate MPU-401 UART support Microphone jack Headphone jack Specification Intel ICH9R ALC888S codec 7.1 Enable/disable by BIOS Setup Stereo Sound Blaster Pro/16 compatible Mixed digital and analog high performance chip Enhanced - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 25
Item SATA controller SATA controller resident bus Number of SATA channel Support bootable CD-ROM Specification Intel ICH9R PCI bus SATA X 6 YES Floppy disk drive Interface Item Specification Floppy disk drive controller ITE 8718 Floppy disk drive controller resident bus ISA bus Support FDD - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 26
port controller Serial port controller resident bus Number of serial port 16550 UART support Connector type Optional serial port I/O address (via BIOS setup) Optional serial port IRQ (via BIOS setup) USB Port Specification ITE 8718 ISA bus 2 Yes 9-pin D-type female connector COM1: 2F8h, 3E8h, 2E8h - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 27
Devices S1 S3 S4 Power Button V V V USB Keyboard/Mouse V V N/A PME Disabled Disabled Disabled RCT Disabled Disabled Disabled WOR Disabled Disabled Disabled Devices wake up from S3 should be less than - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 28
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unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup messages, the battery may be bad/flat. In this case, the system - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 30
the computer and the system will start POST (Power On Self Test) process. When the message of "Press DEL to enter SETUP" appears on the screen, press the key of [Delete] to enter the - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 31
compatible BIOS Advance BIOS Power Management This setup page includes all the items of Green function Setup features PnP/PCI Configuration This setup page includes all configurations of PCI & PnP ISA resources PC and Setup, or just to Setup Set User Password Change, set or disable password. - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 32
menu contains general data about the system, such as the product name, serial number, BIOS version, etc. This information is necessary for troubleshooting (maybe required when asking for technical support). The following table describes the parameters found in this menu: Parameter Production Name - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 33
Standard CMOS Setup Select standard CMOS features from the main menu to configure some basic parameters in your system the following screen shows the standard CMOS features menu: 27 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 34
Date System Time Base Memory Size Description Options To set the date following the Week: From [Sun.] to [Sat.]. weekday-month-date-year Determined by BIOS and is format display only Day: from [1] to [31] (or the maximum allowed in the month. Year: from 1999 to 2099 To set the time - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 35
of memory located above 1MB in the memory address map of CPU Total Total memory size for the Memory system Size IDE Hard disk drive connected [Enter] for detection options Channel X to channel X master or slave [Auto]: BIOS automatically detects IDE Master port. To enter the IDE devices - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 36
found in this menu. Parameter Hard Disk Boot Priority Description This features displays the Hard Disk Boot Device priority from high to low and allows users to set the Hard Disk Boot Device Priority. Press [Enter] to enter the setting screen. Use wory to select a device, then press to move it - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 37
to write data to this area, BIOS will show a warning message on screen and the alarm will beep. Quick Power On This feature allows the system to operation system. [CD-ROM], [ZIP], [USB-FDD], [USB-ZIP], [USB-CDROM], [USB-HDD], [LAN], [Disabled] Boot From This item allows user to enable or - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 38
following table describes the parameters found in this menu. Parameter Dual Monitor Support Frame Buffer Size CPU Frequency Description Options This category allows you to enable or [Enabled], disable dual monitor support function [Disabled] This field displays how much frame buffer size of - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 39
problems with timing-critical devices, such as a clock-sensitive SCSI device. HT Spread Enables or Disables HT Spread Spectrum. [Enabled], Spectrum HT is Hyper Transport between CPU and [Disabled] North Bridge. SSE/SSE2 This feature controls the availability of the [Enabled], Instructions - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 40
Integrated Peripherals The following table describes the parameters found in this menu. Parameter Description IDE Function Setup This page allows you to setup IDE function Onboard Device This page allows you to setup Setup onboard devices. Onboard I/O Chip This page allows you to setup - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 41
Integrated Peripherals-IDE Function Setup 35 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 42
DMA transfer access of IDE device (or IDE [Disabled] HDD) SATA 1/2 Enable/Disable Serial-ATA 1 or Serial-ATA-2. SATA 1 control port 1 and 3, SATA 2 control port 2 and 4. IDE Prefetch The onboard IDE drive interfaces supports IDE Mode prefetching, for faster drive accesses. If you install - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 43
. If your IDE hard drive supports block mode(most new drives do), select Enabled for automatic detection of the optimal number of block read/write per sector the drive can support. This category allows you to determine the [Auto], speed of SATA port. Integrated Peripherals-Onboard Device - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 44
controller, you should certainly enable this BIOS feature. You can disable this feature if you do not want to use the motherboard's onboard LAN controller. This may free up an IRQ for other devices to use. This is useful if your motherboard does not support APIC and have many devices that - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 45
Integrated Peripherals -Onboard I/O Chip Setup 39 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 46
port. Parallel Port Select an operating mode for the onboard [Normal], [EPP], Mode parallel (printer) port. [EPP], [EPP+ECP] ECP Mode used This item allows users to manually set the DMA DMA channel for ECP mode 40 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 47
Power Management The Power Management menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use. The following screen shows the Power Management parameters and their default settings: 41 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 48
-down state in which power is suspend supplied only to essential type to components such as main memory S3/STR and wake-capable devices and all system context is saved to main memory. The information stored in memory will be used to restore the PC to the previous state when an wake-up - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 49
by You can set "Resume by Alarm" [Disabled] Alarm item to enabled and key in [Enabled]: Enable alarm Date/Time to power on system. function to Power On system. If RTC Alarm Lead to Power On is Enabled, Date( of Month) Alarm: Everyday, 1~31 Time(hh:mm:ss) Alarm: (0.~23):(0-59):(0 ~59 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 50
PCI/PnP Setup 44 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 51
for PCI device. [Reserved]: Reserve this IRQ for other device. PCI/VGA This option is only very rarely needed. It should [Disabled], Palette Snoop be left at "Disabled" unless a video device [Enabled] specifically requires the setting enabled upon installation. Maximum This field displays - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 52
PC Health Status 46 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 53
,Inc. Frequency/Voltage Control Manufacturer: Intel Ratio Status: Unlocked (Min:06,Max:10) Help Item Ratio Actual Value: 10 Options CPU Frequency : 266MHz Auto Detect DIMM/PCI CLK Enabled Disabled Spread Spectrum Enabled Enabled KLIJ :Move Enter: Select +/-/:Value F10:Save ESC - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 54
. This item specifies CPU Intel Manufacturer This item specifies CPU frequency 266MHz When the motherboard's clock Enabled generator pulses are reduced to flatter curves. If you do not have any EMI problem, leave the setting at Disabled for optimal system stability and performance. But - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 55
defaults for all appropriate items in the Setup Utility. Parameter Load Default Settings Description Select the field loads the factory defaults for BIOS and Chipset Features, which the system automatically detects. This option opens a dialog box that lets you install optimized defaults for all - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 56
Set Supervisor/User Password When this function is selected, the following message appears at the center of the screen to assist you in creating a password. 50 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 57
or any time you try to enter BIOS Setup. If you have selected "Setup" at "Security Option" from "BIOS Features Setup" menu, you will be prompted for the password only when you enter BIOS Setup. Supervisor Password has higher priority than User Password. You can use Supervisor Password when - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 58
Save & Exit Setup Highlight this item and press to save the changes that you have made in the Setup Utility and exit the Setup Utility. Parameter Description Options Save & Exit Setup Press to save the changes that have made in the Setup Utility and exit the Setup Utility. - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 59
Exit Without Saving Highlight this item and press to discard any changes that you have made in the Setup Utility and exit the Setup Utility. Parameter Exit Without Saving Description Press to discard any changes and exit the Setup Utility Options 53 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 60
Chapter 3 Machine Disassembly and Replacement To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge. Wire cutter. Phillips screwdriver (may require different size). NOTE: The screws for the different components vary - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 61
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. 2.Unplug the AC adapter and all power and signal cables from the system 55 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 62
Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it. 56 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 63
Aspire M5620 Standard Disassembly Process 57 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 64
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VeritonT661/M661/S661 Standard Disassembly Process 65 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 72
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Chapter 4 Troubleshooting Please refer to generic troubleshooting guide for troubleshooting information relating to following topics: Power-On Self-Test (POST) POST Check Points POST Error Messages List Error Symptoms List 73 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 80
Chapter 5 74 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 81
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ATX_POWER: ATX 24-pin Power Connector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Pin 1 2 3 4 5 6 7 8 9 10 11 12 Signal Name +3.3 +3.3 COM +5V COM + - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 83
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Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 Signal Name STROBE PD0 PD1 PD2 PD3 PD4 PD5 PD6 PD7 ACK BUSY PE SLCT Pin 14 15 16 17 18 19 20 21 22 23 24 25 Signal Name ALF ERROR INIT SLCTIN GROUND GROUND GROUND GROUND GROUND GROUND GROUND GROUND 80 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 87
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.tw/spl/, if you do not own a specific account, you can still access the system with guest; guest). For whatever reasons a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 90
AM30_MAIN_BEZEL AM50_USB AM50_USB_PANEL FDD_LOCK_SLIDE CD_ROM LOCK SLIDE CHASSIS USB_PCB_ASN USB-SHIELDING RIGHT SIDE DOCR NO 10 11 12 13 14 15 16 17 18 DESCRIPTION POWER SUPPLY FAN PCI-BRACKET LEFT SIDE DOOR HOTHER BOARD HDD 3.5 DEVICE CD-ROM HDD-LOCK-SLIDE 84 - Acer Aspire M5620 | Aspire M5620 Service Guide - Page 91
NO 1 2 3 4 5 6 7 DESCRIPTION TOP-SHOELD 3.25 ROTATE COVER CD-ROM FDD HDD HDD-LOCK-SLIDE FDD-LOCK-SLIDE NO 8 9 10 11 12 13 14 DESCRIPTION CDROM-LOCK-SLIDE RIGHT-SIDE USB MODULE CHASSIS POWER-SUPPLY LEFT-SCDE MAINBOARD 85