Acer Aspire M5640 Service Guide for Aspire M1640 / M3640 / M5640
Acer Aspire M5640 Manual
The manual viewer requires the flash plugin to be installed and enabled.
To view this page ensure that Adobe Flash Player version 10 or greater is installed.
Acer Aspire M5640 manual table of contents:
-
Page 1
Aspire M5640 Aspire M3640 Aspire M1640 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information please refer to http://csd.acer.com.tw PRINTED IN TAIWAN -
Page 2
Revision History Please refer to the table below for the updates made on Aspire M5640/Aspire M3640/ Aspire M1640 service guide. Date Chapter Updates II -
Page 3
...magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to ... the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and ... -
Page 4
Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear on screen. MESSAGES NOTE WARNING ... specific actions. Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Remind you to do specific actions relevant to the ... -
Page 5
..., for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a ...in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order ... -
Page 6
... and Replacement 51 General Information................................................................ 52 Disassembly Procedure............................................................53 Aspire M5640/3640/1640 Disassembly Procedure...........................54 Chapter 4 Troubleshooting 70 ... -
Page 7
Chapter 1 System Specifications Features Operating System Microsoft Windows Vista (Home Basic, Home Premium, Business) Processor ...: 244mm x244mm Memory Memory Type: DDR2 533/667/800 Support single channel 64 bit mode with maximum memory size up to 4GB Support un-buffered DIMM (MCP73S) DIMM Slot: 2 ... -
Page 8
...2 FDD Slot Quantity: 1 Design Criteria: Should support 1.44MB/3 mode 3.5" Devices IDE Slot... IDE slot Slot Quantity: 1 Transfer rate support: PIO Mode: 0/1/2/3/4 ATA mode: 33/66/100/133 Storage Type support: HDD/CD-ROM/CD-RW/DVD... SATA slot Slot Quantity: 4 Storage Type support: HDD/CD-ROM/CD-RW/DVD... -
Page 9
... Audio jacks color coding: should meet Microsoft Windows Logo Program Device Requirements: Audio-0002 1... daughter board 4 ports for rear I/O 2 ports for internal card reader. Connector Pin: standard Intel FPIO pin definition Data transfer rate support: USB 2.0/1.1 1394 Controller: VIA VT6308P 1394a ... -
Page 10
... jumper BIOS BIOS Type: Phoenix Award or AMI Kernel with Acer skin Size: 4Mb Note: Boot ROM should be...port, 1 PS/2 Mouse port, 1 COM port 1 DVI port (Aspire M1000 series only) 1 HDMI port (Aspire M3000/... 1 RJ45 LAN port, 1 IEEE 1394 port (6 pin) (Aspire sku only) 4 USB ports 7.1 channel phone jack (6... -
Page 11
...) 1 2*5 pin IEEE1394 jumper (reserve header on all SKU) 1 2*5 pin Intel FPIO spec. Microphone In/ Headphone Out pin connectors 1 serial port 2*5 pin connector (reserve ... of 4 external mounting holes Power Supply Electrical Design Feature 300W/250W in stable mode (Acer Assign System Power Unit) 5 -
Page 12
... solution should be included (by default) Minimum 3 big 4-pin power connector included Minimum 1 small 4-pin power connector included PFC version will not provide switch selector for 115/230V AC input but it should be universal for Europe and China Non-PFC version should provide switch selector for ... -
Page 13
Main board Placement 7 -
Page 14
Block Diagram 8 -
Page 15
Aspire M5640 Front Panel The computer's front panel consists of the following: Label 1 2 3 4 5 6 7 Optical drive Card reader Description Power and HDD LED Power button Speaker or headphone Microphone jack USB ports 9 -
Page 16
Aspire M5640 Rear Panel Label 1 2 3 4 5 6 7 8 Description Power card socket Voltage selector switch PS/2 keyboard connector COM port Monitor connector USB 2.0 ports Audio port Fan aperture Label Description 9 10 11 12 13 14 15 PS/2 mouse connector HDMI port System Fan connector IEEE 1394 ... -
Page 17
Aspire M3640 Front Panel Label 1 2 3 4 5 6 7 8 9 USB ports Description Floppy disk drive Card reader cover Acer Logo Microphone jack Speaker or headphone Optical drive Power button LED module 11 -
Page 18
Aspire M3640 Rear Panel Label 1 2 3 4 5 6 7 8 Description Power card socket Voltage selector switch PS/2 keyboard connector COM port Monitor connector USB 2.0 ports Audio port Fan aperture Label Description 9 10 11 12 13 14 15 PS/2 mouse connector HDMI port System Fan connector IEEE ... -
Page 19
Aspire M1640 Front Panel Label 1 2 3 4 5 6 7 8 Optical drive Description Floppy disk drive Speaker or headphone USB Ports Acer Logo Power button LED Module Microphone jack 13 -
Page 20
Aspire M1640 Rear Panel Label 1 2 3 4 5 6 7 Description Power card socket Voltage selector switch PS/2 keyboard connector COM port Monitor connector USB 2.0 ports Audio port Label Description 8 9 10 11 12 13 14 Fan aperture PS/2 mouse connector System Fan connector IEEE1394 port SPDIF... -
Page 21
... programmer BIOS version BIOS ROM type BIOS ROM size Support protocol Device Boot Support Specification Phoenix Award or AMI Kernel with Acer skin V6.0 SPI Flash 4Mb SMBIOS ...3rd priority: FDD 4th priority: LAN 5th priority: USB device Support to LS-120 drive Support to BIOS boot block feature ... -
Page 22
...2GB 512MB~4GB Maximum System Memory Supported System Memory Item Memory slot... per socket Support memory type Support memory interface Support memory voltage... memory module package Support to parity check feature Support to error correction code... 1.8V 240-pin DDR2 Yes No You can install memory modules... -
Page 23
... audio accelerator and AC'97 support Full native DOS games compatibility ... Sampling rate MPU-401 UART support Microphone jack Headphone jack Yes,...FM synthesizer 48 KHz (max.) Yes Supported Supported Specification NV MCP73PV/S & NV ... resident bus Number of SATA channel Support bootable CD-ROM PCI bus ... -
Page 24
Floppy disk drive Interface Item Floppy disk drive controller Support FDD format ITE 8718FX 360KB, 720KB... HCI USB Class USB Connectors Quantity USB 2.0/1.1 Support legacy keyboard for legacy mode 4 ports for front daughter board 4 ports for rear I/O 2 ports for internal card reader. Specification 18 -
Page 25
Environmental Requirements Item Temperature Operating Non-operating Humidity Operating Non-operating Vibration Operating (unpacked) 5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis in all 3 axes 5 ~500 Hz: 1.09g RMS random, 1 hour per axis in all 3 axes 15% to 80% RH 10% to 90% RH +5°C ~ +35°C -... -
Page 26
... Utilities The manufacturer or the dealer already configures most systems. There is no need to run Setup when starting the computer unless you get a Run ... the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup ... -
Page 27
Entering Setup Power on the computer and the system will start POST (Power On Self Test) process. When the message of "Press DEL to enter SETUP" appears on the screen, press the key of [Delete] to enter the setup menu. NOTE: If the message disappears before you respond and you still wish to ... -
Page 28
The items in the main menu are explained below: Parameter Production Information Description This page shows the relevant information of the main board Standard CMOS Features This setup page includes all the items in standard compatible BIOS Advance BIOS Features Advance Chipset Features ... -
Page 29
... the system, such as the product name, serial number, BIOS version, etc. This information is necessary for troubleshooting (maybe required when asking for technical support). The following table describes the parameters found in this menu: Parameter ... -
Page 30
Standard CMOS Setup Select standard CMOS features from the main menu to configure some basic parameters in your system the following screen shows the standard CMOS features menu: 24 -
Page 31
The following table describes the parameters found in this menu. Parameter Date Description To set the date following the weekday-month-date-year format Options Week: From [Sun.] to [Sat.]. determined by BIOS and is display only Day: from [1] to [31] (or the maximum allowed in the month. Year: from... -
Page 32
... for faster system start up [Manual]: Manually input the correct settings [Access Mode]: To set the access mode for the hard drive. The four options ... the type of primary video subsystem This item enables use to select the situation if the BIOS stops the POST process and the ... -
Page 33
...the Advanced Setup: The following table describes the parameters found in this menu. Parameter Hard Disk Boot Priority Description This features displays the Hard Disk Boot Device priority from high to low and allows users to set the Hard Disk Boot Device Priority. Press [Enter] to enter the ... -
Page 34
... This feature allows you to enable the VIRUS warning function for IDE Hard Disk boot sector protection. If this function is enabled ... disable if the [Enabled], [Disabled] screen logo to display or not during POST The item allows you to see the sequence of boot device where BIOS attempts to load the ... -
Page 35
... following table describes the parameters found in this menu. Parameter Dual Monitor Support Frame Buffer Size CPU Frequency Description This category allows you to enable or disable dual monitor support function This field displays how much frame buffer size of the system... -
Page 36
...EMI. This benefit may in some case be outweighed by problems with timing-critical devices, such as a clock-... applications can make use of those instructions to better process large amounts of data ... are disabled. Software applications will not be able to use those instructions to process multiple data... -
Page 37
Integrated Peripherals The following table describes the parameters found in this menu. Parameter Description Options [Press Enter] [Press Enter] [Press Enter] IDE Function Setup This page allows you to setup IDE function Onboard Device Setup Onboard I/O Chip Setup This page allows you to ... -
Page 38
Integrated Peripherals-IDE Function Setup 32 -
Page 39
...four IDE devices that the onboard IDE interface supports. Modes 0 through 4 provide increased performance... 2 control port 2 and 4. The onboard IDE drive interfaces supports IDE prefetching, for faster... this field to Disabled if the interface does not support prefetching. Options [Enabled], [Disabled... -
Page 40
... called block transfer, multiple commands, or multiple sectors read/write. If your IDE hard drive supports block mode(most new drives do), select Enabled for automatic detection of the... of block read/write per sector the drive can support. This category allows you to determine the speed ... -
Page 41
...], [Disabled] [Auto], [Disable] USB KB Legacy Support USB Mouse Support ALC888S Audio MAC LAN Enables or disables ... LAN controller. This may free up an IRQ for other devices to use. This is useful if your motherboard does not support APIC and have many devices that can not share IR Qs. Enables or ... -
Page 42
Integrated Peripherals -Onboard I/O Chip Setup 36 -
Page 43
... it. If you install an add-in FDC or the system has no floppy drive, select Disabled in this field. Select a logical COM port name and matching address for the ... for the onboard parallel (printer) port. This item allows users to manually set the DMA channel for ECP mode [xxx+IRQx] ... -
Page 44
Power Management The Power Management menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use. The following screen shows the Power Management parameters and their default settings: 38 -
Page 45
... (POSP: The S1 sleep mode is a low power state.. In this state, no system context (SPU or chipset) is lost and hardware maintains all ... used to restore the PC to the previous state when an wake-up event occurs. The setting controls how long a hard disk drive must be left idle before it spins downs. ... -
Page 46
Parameter Soft-off by PWR/BTTN Description Options When Enabled, turning the [Instant-off]: Press down button system off with the on/off then power off instantly button places the system in a [Delay 4 Sec.]: Press Power button 3 very low-power-usage state, sec. to power off. Enter with only ... -
Page 47
PCI/PnP Setup 41 -
Page 48
..., IRQ&DMA channels) for Plug and Play compatible devices automatically or manually [Enabled], [Disabled] Options Resources Controlled By [Auto] [Manual] IRQ Resources When resource are controlled by manually, assign [Press Enter] each system interrupt a type , depending on ... -
Page 49
PC Health Status 43 -
Page 50
The following table describes the parameters found in this menu: arameter V core CPU Temperature CPU/SYSTEM FAN Speed (RPM) CPU Smart FAN Control Description Detect system's voltage status automatically Detect CPU Temperature automatically Detect CPU/SYSTEM Fan Speed Status automatically The item... -
Page 51
...EMI generated by modulating the pulses so that the spikes of the pulses are reduced to flatter curves. If you do not have any EMI problem, leave the setting at Disabled for optimal system stability and performance. But if you are plagued by EMI, ... -
Page 52
Load Default Settings This option opens a dialog box that lets you install defaults for all appropriate items in the Setup Utility. Parameter Load Default Settings Description Select the field loads the factory defaults for BIOS and Chipset Features, which the system automatically detects. This ... -
Page 53
Set Supervisor/User Password When this function is selected, the following message appears at the center of the screen to assist you in creating a password. 47 -
Page 54
Parameter Description Options Set When this function is selected, the following message Supervisor/User appears at the center of the screen to assist you in Password creating a password. ENTER PASSWORD Type the password, up to eight characters, and press. The password typed now will clear... -
Page 55
Save & Exit Setup Highlight this item and press to save the changes that you have made in the Setup Utility and exit the Setup Utility. Parameter Description Options Save & Exit Setup Press to save the changes that have made in the Setup Utility and exit the Setup Utility. Press... -
Page 56
Exit Without Saving Highlight this item and press to discard any changes that you have made in the Setup Utility and exit the Setup Utility. Parameter Exit Without Saving Description Press to discard any changes and exit the Setup Utility Options 50 -
Page 57
Chapter 3 Machine Disassembly and Replacement To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge. Wire cutter. Phillips screwdriver (may require different size). NOTE: The screws for the different components ... -
Page 58
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. 2.Unplug the AC adapter and all power and signal cables from the system 52 -
Page 59
Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it. 53 -
Page 60
Aspire M5640/3640/1640 Standard Disassembly Process Bezel Label Process: 1. According to the requirement, paste ATI, OS, CPU, HDMI and marketing label by SKU. Aspire M3640 Marketing label for AAC Marketing Label HDMI Label ATI Label OS Label CPU Label 5±0.5m Marketing label for EMEA & AAP 54 -
Page 61
Aspire M5640 Marketing Label HDMI Label ATI Label OS Label CPU Label 5±0.5m Intel Viiv label + Core 2 Quad Label Aspire M1640 55 -
Page 62
Process: Remove side cover 1. Put the Computer on the worktable lightly. 2. Release left side cover with 2 screws then remove left side cover. Screw location Push the side cover Screw location Remove CPU fan pipe Process: 1. Release the CPU pipe. 56 -
Page 63
Remove Cards Process: 1. Release the slot cover tooless 2. Remove VGA ､TV､Modem Card，the following list is for your reference about ... (Optional by SKU). VGA card TV card Modem card SLOT 1 SLOT 2 Notice: I. Remove card, don't touch any electric parts on PCB. TV card VGA card Modem card 57 -
Page 64
Remove HDD Data Cables Process: 1. Remove master HDD from M/B SATA1. 2. Remove slave ODD data cable from M/B SATA3. ATA3 slot on M/B SATA1 slot on M/B Remove slave HDD Remove master HDD 58 -
Page 65
Remove ODD DATA cable Process: 1. Remove master ODD data cable from Master ODD. 2. Remove slave ODD data cable from master and Slave ODD (Optional by SKU) SATA4 Remove master ODD Slave ODD SATA2 Remove HDD power cable Process: 1. Remove master HDD data cable from master HDD. 2. Remove slave HDD... -
Page 66
...B" JSPDIF02" 3. Remove front USB cable from USB2 and USB3. 4. Remove card reader USB cable from USB1. 5. Release cable clip (no modem and audio cable is longer). ...: I. Front panel USB cable must be always connect to M/B USB2 and USB3 port whether has card reader. 60 -
Page 67
Remove HDD Process: 1. Remove Master HDD from the first HDD location. 2. Remove Slave HDD from the second HDD location. (Optional by SKU) Slave HDD Master HDD 61 -
Page 68
Remove ODD power cable Process: 1. Remove ODD power cable from master ODD (for SATA ODD). 2. Remove ODD power cable from slave ODD (for SATA ODD). Master ODD SATA power cable Remove card reader Process: 1. Remove card reader from chassis. 62 -
Page 69
Remove FDD Cable Process: 1. Remove FDD digital cable just as pictures (Optional by SKU). 2. Plug 4 pins power cord from FDD slot. Remove from FDD Remove from M/B "FDD1" slot 3. Remove front bezel light cable from PATA power cable Remove Front bezel light cable 63 -
Page 70
Remove ODD Process: 1. Push the lock handle release ODD. 2. Remove Master ODD from the location. 3. Remove slave ODD from the location. (Optional by SKU) Master ODD location Slave ODD location 64 -
Page 71
Remove Cables Process: 1. Remove M/B power cable from M/B "ATX1". 2. Remove 12 V power cable from M/B" JPW1" M/B IED1 ODD connector M/B power cable 12 V Power cable 3. Remove panel power cable from" F-PANEL1". 4. Remove System Fan cable from M/B"SYS-F2". System Fan cable F-... -
Page 72
Remove System FAN Process: 1. Release four screws according to the following picture. 2. Remove Sys FAN (Optional by SKU) Release four screws. 4 1 2 3 The direction of System FAN 66 -
Page 73
Remove mother board Process: 1. Release 8 pcs screws form the corresponding hole. 2. Release screws according to the following picture in turn. 3. Remove the Mother board from chassis. 67 -
Page 74
Remove CPU cooler Process: 1. Remove cooler power cable from M/B "CPU-F2". 2. Release screw 1 first, then fixes screw 2, screw 3 & screw 4 (As Picture). 3. Remove Cooler from the Retention module. 1 3 4 2 Cooler power Remove memory Process: 1. Remove the first Memory from DIMM. 2. Remove ... -
Page 75
Remove CPU Process: 1. Remove CPU according following the pictures. Lock the Handle Remove I/O shielding Process: 1. Remove I/O Shielding. 69 -
Page 76
Chapter 4 Troubleshooting Please refer to generic troubleshooting guide for troubleshooting information relating to following topics: Power-On Self-Test (POST) POST Check Points POST Error Messages List Error Symptoms List 70 -
Page 77
Chapter 5 71 -
Page 78
72 -
Page 79
ATX_POWER: ATX 24-pin Power Connector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Pin 1 2 3 4 5 6 7 8 9 10 11 12 Signal Name +3.3 +3.3 COM +5V COM +5V COM PWR OK 5VSB +12V +12V +3.3V 13 14 15 16 17 18 19 20 21 22 23 24 Pin Signal Name +3.3V -12V COM PS_ON COM COM ... -
Page 80
74 -
Page 81
75 -
Page 82
76 -
Page 83
Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 Signal Name STROBE PD0 PD1 PD2 PD3 PD4 PD5 PD6 PD7 ACK BUSY PE SLCT 14 15 16 17 18 19 20 21 22 23 24 25 Pin ALF Signal Name ERROR INIT SLCTIN GROUND GROUND GROUND GROUND GROUND GROUND GROUND GROUND 77 -
Page 84
78 -
Page 85
79 -
Page 86
...the FRU (Field Replaceable Unit) listing in global configurations of Aspire M5640/3640/1640. Refer to this chapter whenever ordering ...For whatever reasons a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have ... -
Page 87
Exploded Diagram NO 1 2 3 4 5 6 7 8 9 DESCRIPTION AM50_MAIN_BEZEL AM50_USB AM50_USB_PANEL FDD_LOCK_SLIDE CD_ROM LOCK SLIDE CHASSIS USB_PCB_ASN USB-SHIELDING RIGHT SIDE DOCR NO 10 11 12 13 14 15 16 17 18 DESCRIPTION POWER SUPPLY FAN... -
Page 88
NO 1 2 3 4 5 6 7 8 9 10 DESCRIPTION AM30-MAIN-BEZEL 3-25-COVER 5-25-COVER AM30-USB AM30-USB-PENEL CHASSIS USB-PCE-ASN USB-SHTELDING RIGHT SIDE DOOR POWER SUPPLY NO 11 12 13 14 15 16 17 18 19 20 DESCRIPTION FAN PCI-BRACKET LEFT SIDE DOOR NOTHERBOARD ... -
Page 89
NO 1 2 3 4 5 6 7 8 9 10 DESCRIPTION AM10_MAIN_BEZEL 3.25-COVER 5.25-COVER USB-SHIELDING USB-PCB-ASM FDD-LOCK-... CD-ROM LOCK SLIDE CHASSIS RIGHT SIDE DOOR POWER SUPPLY NO 11 12 13 14 15 16 17 18 19 20 DESCRIPTION FAN PCI-BRACKET LEFT SIDE DOOR MOTHERBOARD HDD-LOCK-SLIDE HDD 3.5' DEVICE CD-ROM 83