Acer Aspire M5700 Aspire M5700 Series Service Guide
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- Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 1
Aspire M5700 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 2
Revision History Please refer to the table below for the updates made on Persian II Aspire M5700 Service Guide. Date Chapter Updates II - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 4
to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Remind you to do specific actions relevant to the accomplishment of procedures. IV - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 5
supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer -on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 6
Chapter 1 System Specifications Features Operating System … Microsoft Windows Vista (Home Basic, Home Memory … Memory Type: DDR2 667/800 … Support single channel 64 bit mode with maximum memory size up to 8GB … Support un-buffered DIMM (ICH10R) … DIMM Slot: 4 … Memory Max: 1GB to 8GB DDR2 memory - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 7
… Audio Channel: 7.1 channel … Audio Controller /Codec: ALC888S HD codec 7.1 … Connectors support: … Rear 6 jack follow HD audio definition, example as below … Audio jacks color coding: should meet Microsoft Windows Logo Program Device Requirements: Audio-0002 … 1 S/PDIF-out header (1*4) … 1 AUX-In - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 8
internal card reader … Connector Pin: standard Intel FPIO pin definition … Data transfer rate support: … USB 2.0/1.1 1394 … Controller: VIA VT6308P 1394a controller … Connector Quantity: 2 … 1 rear 6pin IEEE1394 port … 1 2x5pin onboard jumper BIOS … BIOS Type: Phoenix Award or AMI Kernel with Acer - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 9
DDR-2 memory sockets … 1 PCI Express x16 slot … 1 PCI Express x 1 slot … 2 PCI slots … 1 FDD slot … 6 SATA connectors … 3 2*5 pin Intel FPIO specification USB pin connectors (follow Intel FPIO standard Specification) … 1 2*5 pin IEEE1394 jumper (reserve header on all SKU) … 1 2*5 pin Intel FPIO spec - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 10
connector Power Supply … Power Supply Mounting Features … Chassis accepts ATX-style power supply … Chasses accepts PS2, PS3 style power supply … Features for internal mounting tab … Location of 4 external mounting holes … Power Supply Electrical Design Feature … 400W /300W/250W in stable mode (Acer - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 11
… Non-PFC version should provide switch selector for 115/230V AC input and universal for worldwide … PS2 style 6 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 12
Main board Placement 7 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 13
Block Diagram 8 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 14
Aspire M5700 Front Panel The computer's front panel consists of the following: 1 5 2 6 3 7 4 Label 1 2 3 4 5 6 7 Description USB ports Floppy disk drive Acer Logo Optical drive Card reader Power button LED module Speaker /Microphone jack 9 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 15
Aspire M5700 Rear Panel Label Description 1 Power card socket 2 Voltage selector switch 3 PS/2 keyboard connecter 4 PS/2 mouse connecter 5 DVI port 6 USB 2.0 connector 7 Audio connector Label Description 8 Fan aperture 9 Serial port 10 System FAN - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 16
BIOS ROM size Support protocol Device Boot Support Support to LS-120 drive Support to BIOS boot block feature Specification Phoenix Award or AMI Kernel with Acer skin D07 SPI Flash 32Mb SMBIOS(DMI)2.4/DMI2.0 - 1st priority: SATA HDD - 2nd priority: CD-ROM - 3rd priority: FDD - 4th priority: LAN - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 17
ALC888S HD codec 7.1 (co-lay with ALC888) Intel Boazman 82567V PCI-E Giga LAN ICH 10R ITE 8720 Memory Combinations Slot Memory Slot 1 1GB, 2GB Slot 2 1GB, 2GB Slot 3 1GB, 2GB Slot 4 1GB, 2GB Maximum System Memory Supported Total Memory 1GB ~2GB 1GB ~2GB 1GB ~2GB 1GB ~2GB 1GB ~8GB 12 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 18
System Memory Item Specification Memory slot number Support Memory size per socket Support memory type Support memory interface Support memory voltage Support memory module package Support to parity check feature Support to error correction code (ECC) feature Memory module combinations 4 slot - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 19
Compatibility Music synthesizer Sampling rate MPU-401 UART support Microphone jack Headphone jack SATA Interface Item SATA controller SATA controller resident bus Number of SATA channel Support bootable CD-ROM Specification Intel ICH 10R ALC888S codec 7.1 Enable/disable by BIOS Setup Stereo Sound - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 20
Floppy disk drive controller ITE 8720 Floppy disk drive controller resident bus ISA bus Support FDD format 1.44MB USB Port Item Universal HCI USB Class USB Connectors Quantity Specification USB 2.0/1.1 Support legacy keyboard for legacy mode 4 back panel ports 4 ports for front daughter board - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 21
Item Specification Temperature Operating Non-operating +5°C ~ +35°C -20 ~ +60°C (Storage package) Humidity Operating Non-operating 15% to 80% RH 10% to 90% RH Vibration Operating (unpacked) 5 ~ 500 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 22
Management Devices S1 S3 S4 S5 Power Button V V V V USB V V N/A N/A Keyboard/Mouse PME Disabled Disabled Disabled Disabled RCT Disabled Disabled Disabled Disabled WOR Disabled Disabled Disabled Disabled … Devices wake up from S3 should - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 23
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the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup messages, the battery may be bad/flat. In this case, the - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 25
the computer and the system will start POST (Power On Self Test) process. When the message of "Press DEL to enter SETUP" appears on the screen, press the key of [Delete] to enter the - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 26
board This setup page includes all the items in standard compatible BIOS This setup page includes all the items of Award special enhanced Integrated Peripherals This setup page includes all onboard peripherals Power Management Setup PC Health Status Frequency/Voltage Control This setup page - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 27
number, BIOS version, etc. This information is necessary for troubleshooting (maybe required when asking for technical support). CMOS 2.50GHz System Memory : 4047MB System Manufacture : Acer Product Name : Asprie 5700 System Serial Number : System BIOS Version : D07 BIOS Release Date : - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 28
in this menu. Parameter System Date System Time Halt On Description Options To set the date following Week: From [Sun.] to [Sat.]. determined the by BIOS and is display only weekday-month-date-year Day: from [1] to [31] (or the maximum format allowed in the month. Year: from 1999 to 2099 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 29
boot the system The item allows you to see the sequence of boot device where BIOS attempts to load the disk operation system. Specifies the boot device. Priority sequence from available Hard Drives Select Power-on state for Numlock Enables the beep during USB device enumeration On,Off [Enabled - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 30
The following table describes the parameters found in this menu. Parameter Intel EIST Intel XD Bit Intel VT Intel AMT ASF Memory Hole Remapping Primary Video Description For Intel platform For Intel platform For Intel platform For Intel platform For Veriton series with vPro or DASH solution You - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 31
Megatrends, Inc. Integrated Peripherals Onboard SATA Controller Onboard SATA Mode Onboard USB Controller Legacy USB Support Onboard Audio Controller Onboard LAN Controller Onboard LAN Option ROM Onboard Floppy Controller Serial Port1 Address Serial Port2 Address Serial Port2 Mode Parallel Port - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 32
Mode Onboard USB Controller Legacy USB Support Onboard Audio Controller Onboard LAN Controller Onboard LAN Option ROM Onboard Floppy Controller Allows BIOS to select serial port1 base addresses Serial Port2 Address Allows BIOS to select serial port1 base addresses Serial Port2 Mode Allows BIOS - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 33
Wake Up by USB KB//Mouse Restore On AC Power Loss Yes S3 (STR) Disabled Enabled Enabled Enabled Enabled Enabled Last State Item Help Enable / Disable ACPI support for Operating System. ENABLE: If OS supports ACPI. DISABLE: If OS does not support ACPI. KLIJ: Move Enter: Select F1: General Help - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 34
Health Status CMOS Setup Utiliyt - Copyright (c) 1985-2008,American Megatrends, Inc. PC Health Status CPU Temperature (PECI Mode) System Temperature CPU Fan Speed System Fan Speed CPU Core +1.1V +3.30V +5.00V +12.0V 5VSB : 38 : 39℃/102℉ : - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 35
Frequency/Voltage Control CMOS Setup Utiliyt - Copyright (c) 1985-2008,American Megatrends, Inc Frequency/Voltage Control Auto Detect DIMM/PCI Clock Spread Spectrum Enabled Enabled Disabled Enabled Item Help Options KLIJ: Move Enter: Select F1: General Help +/-/: Value F10: Save ESC: Exit F9: - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 36
Security Features CMOS Setup Utiliyt - Copyright (c) 1985-2008,American Megatrends, Inc. BIOS Security Features Supervisor Password User Password Change Supervisor Password : Not installed : Not Installed Press Enter Item Help Install or Change the Password KLIJ: Move Enter: - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 37
table describes the parameters found in this menu: Parameter Load Default Settings Description Select the field loads the factory defaults for BIOS and Chipset Features, which the system automatically detects. This option opens a dialog box that lets you install optimized defaults for all - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 38
Save & Exit Setup Highlight this item and press to save the changes that you have made in the Setup Utility and exit the Setup Utility. The following table describes the parameters found in this menu: Parameter Description Save & Exit Setup Press to save the changes that have - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 39
Exit Without Saving Highlight this item and press to discard any changes that you have made in the Setup Utility and exit the Setup Utility. Parameter Exit Without Saving Description Press to discard any changes and exit the Setup Utility Options 34 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 40
Chapter 3 Machine Disassembly and Replacement To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge. Wire cutter. Phillips screwdriver (may require different size). NOTE: The screws for the different components vary - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 41
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system 36 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 42
Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it. 37 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 43
Himalayan-Viiv M5700 Standard Disassembly Process Bezel Process: 1. According to the requirement, paste ATI, OS, CPU, HDMI and marketing label by SKU. 38 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 44
Remove side cover Process: 1. Put the Computer on the worktable lightly. 2. Release left side cover with 2 screws then remove left side cover. Screw location Push the side cover lightly Screw location Remove CPU fan pipe Process: 1. Release the CPU fan pipe. 39 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 45
2 3 4 1 Remove Cards Process: 1. Release the slot cover tooless 2. Remove VGA ﹑TV﹑Modem Card，the following list is for your reference about the mutual location relation (Optional by SKU). 40 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 46
Remove HDD Data Cables Process: 1. Remove master HDD data cable from M/B SATA1/SATA3(Optional by SKU). 2. Remove slave ODD data cable from M/B SATA2/SATA4(Optional by SKU) . 41 SATA4 SATA3 SATA2 SATA1 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 47
Remove slave HDD cable Remove master HDD cable Remove ODD DATA cable Process: 1. Remove master ODD data/power cable from Master ODD. 42 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 48
HDD power cable Process: 1. Remove master HDD data cable from master HDD. 2. Remove slave HDD data cable from slave HDD. Remove Cables Process: 1. Remove front panel light cable from"PANEL1" slot of M/B. 2. Remove USB1 cable from M/B"F_ USB3"。 3. Remove USB2 cable from M/B"F_ USB4"。 4. Remove Card - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 49
Notice: I. Recovery switch cable is next to FDD port, and the black cable face to the top of Chassis. II. Intrusion switches cable face to front bezel - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 50
Remove card reader Process: 1. Remove card reader from chassis. Remove FDD Cable Process: 1. Remove FDD digital cable just as pictures (Optional by SKU). 2. Plug 4 pins power cord from FDD slot. 3. Remove front bezel light cable from PATA power cable 45 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 51
Remove from FDD Remove from M/B Remove Front bezel light cable "FDD1" slot Remove ODD Process: 1. Push the lock handle release ODD. 46 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 52
2. Remove Master ODD from the location. 3. Remove slave ODD from the location. (Optional by SKU) Master ODD location Slave ODD location Remove Cables Process: 1. Remove M/B power cable from M/B "ATX1". 47 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 53
2. Remove 12 V power cable from M/B" JPW1" 3. Remove System Fan cable from M/B"SYS-F2". Remove System FAN Process: 1. Release four screws according to the following picture. 48 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 54
2. Remove Sys FAN (Optional by SKU) Release four screws. 4 1 2 3 Remove mother board Process: 1. Release 8 pcs screws form the corresponding hole. 49 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 55
2. Release screws according to the following picture in turn. 3. Remove the Mother board from chassis. Remove CPU cooler Process: 1. Remove cooler power cable from M/B "CPU-F2". 2. Release screw 1 first, then fixes screw 2, screw 3 & screw 4 (As Picture). 50 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 56
3. Remove Cooler from the Retention module. Remove memory Process: 1. Remove the first Memory from DIMM. 2. Remove the second Memory from DIMM2 (Optional by SKU). 51 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 57
Remove CPU Process: 1. Remove CPU according following the pictures. Lock the Handle 52 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 58
Remove I/O shielding Process: 1. Remove I/O Shielding. 53 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 59
Chapter 4 Troubleshooting Please refer to generic troubleshooting guide for troubleshooting information relating to following topics: … Power-On Self-Test (POST) … POST Check Points … POST Error Messages List … Error Symptoms List 54 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 60
Chapter 5 55 - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 61
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ATX_POWER: ATX 24-pin Power Connector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Pin 1 2 3 4 5 6 7 8 9 10 11 12 Signal Name +3.3 +3.3 COM +5V COM + - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 63
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the FRU (Field Replaceable Unit) listing in global configurations of Aspire M5700. Refer to this chapter whenever ordering for parts to repair or made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to - Acer Aspire M5700 | Aspire M5700 Series Service Guide - Page 67
Exploded Diagram NO 1 2 3 4 5 6 7 8 9 10 DESCRIPTION MAIN-BEZEL 3-25-COVER 5-25-COVER USB USB-PENEL CHASSIS USB-PCE-ASN USB-SHTELDING RIGHT SIDE DOOR POWER SUPPLY NO 11 12 13 14 15 16 17 18 19 20 DESCRIPTION FAN PCI-BRACKET LEFT SIDE DOOR NOTHERBOARD HDD 3.5' DEVICE CD-ROM HDD-LOCK-