Acer Aspire S3-391 Acer Aspire S3-391 Notebook Service Guide
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- Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 1
Aspire S3 MS2346 SERVICEGUIDE - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 2
Aspire S3 MS2346 Service Guide. Date Chapter Updates Service guide files and updates are available on the ACER/CSD website. For more information, go to http://csd.acer.com.tw.The information in this guide chemical, manual or otherwise, without the prior written permission of Acer Incorporated. - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 3
conventions are used in this manual: ! WARNING: Indicates a the DRS5 User's Guide /usr/local/bin/fd the /TPH15spool_M program Computer output (text that represents information displayed on a computer file name> -m Keyboard keys are shown in bold italics. Example: After entering data, press - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 4
supports, read the following general information. This service guide provides you with all technical information relating to the basic configuration for Acer modems, or extra memory capabilities). These localized features are not covered in this generic service guide. In such cases, contact your - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 5
Aspire S3 MS2346 CHAPTER 1 Hardware Specifications Features 1-3 Operating System 1-3 Platform 1-3 System Memory 1-3 Display 1-3 Graphics 1-3 Storage Subsystem 1-4 Audio Subsystem 1-4 Communication 1-4 Privacy Control 1-4 Power Adapter and Battery 1-5 Keyboard and Pointing Device 1-5 I/O - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 6
2-16 CHAPTER 3 Machine Maintenance Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 Removing the Lower Case 3-9 Removing the Battery Pack 3-10 Removing the Left and Right Speakers 3-13 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 7
3-71 Replacing the Battery Pack 3-73 Replacing the Lower Case 3-76 CHAPTER 4 Troubleshooting Introduction 4-3 General Information 4-3 Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 8
Clearing the BIOS Passwords 5-5 Performing a BIOS Recovery 5-6 CHAPTER 6 FRU List Aspire S3 MS2346 Exploded Diagrams 6-4 Main Assembly 6-4 FRU List 6-6 CHAPTER 7 Test Compatible Components Microsoft Windows 7 Environment Test 7-3 CHAPTER 8 Online Support Information Online Support Information - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 9
CHAPTER 1 Hardware Specifications - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 10
1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-6 Privacy Control 1-6 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-7 Software and Tools 1-8 Warranty 1-9 Dimensions and Weight 1-9 Environment 1-9 Notebook Tour 1-10 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 11
Windows® 7 Home Basic 64-bit Platform 0 Huron River platform Supports the Second Generation Intel® Core™ Mobile Processor (Sandy Bridge) Chipset: Mobile Intel® HM77 (6MB BIOS ROM) Chipset System Memory 0 On board, up to 8pcs DDRIIIL (4GB) Display 0 13.3-inch High Definition WXGA LED LCD - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 12
SATA hard disk drive (HDD) or 2.5-inch, 9.5 mm, Flash Disk SATA solid state drive (SSD) Card reader 0 2-in-1 card reader slot Supports Acer InviLin™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ Supports Acer SignalUp™ wireless technology WPAN: Bluetooth® 4.0+HS Privacy Control 0 BIOS - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 13
-/88-key full-size Acer FineTip keyboard with international language support Overlay numeric keys Inverted "T" cursor keys Hotkeys for volume and brightness level, media playback, wireless and sleep functions, and display and touchpad toggle Windows® and Application keys Multilanguage - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 14
Acer ePower Management Deep Sleep Settings Adobe® Flash® Player 10 Windows Live™ Essentials Security 0 Acer Acer clear.fi NTI Media Maker™ Gaming 0 Acer Games powered by WildTangent® (except China, Hong Kong, Japan, Korea) Communication and ISP 0 Acer Crystal Eye Acer - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 15
Acer Identity Card Acer Registration Acer Updater eBay® shortcut (Australia, Austria, Belgium, Canada, France, Germany, Italy, India 1.33 kg (2.93 lbs) (including battery) for models with SSD disk drive 1.35 kg (2.98 lbs) (including battery) for models with HDD disk drive Environment - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 16
screen 3 Power button Description Web camera for video communication. Also called liquid crystal display (LCD), displays computer output. Turns the computer on and off. 4 Integrated microphone Internal microphone for sound recording and video communication. 5 Keyboard For entering data - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 17
Rear View Table 1-2. Rear View No. Icon Item 1 DC-in jack 2 HDMI port 3 USB 2.0 ports 4 Battery indicator 5 Power indicator Description Connects to the AC adapter. Supports high definition digital video connections. Connects to USB devices (e.g., USB mouse, USB camera). Indicates the - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 18
Left View 0 Figure 1-3. Left View Table 1-3. Left View No. Icon Item 1 Headphone/Mic in combo jack Description Connects to combo Headphone/Mic in devices 1-10 Hardware Specifications and Configurations - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 19
Right View 0 Figure 1-4. Right View Table 1-4. Right View No. Icon Item 1 2-in-1 card reader Description Supports MMC, MMCplus, and SD cards. Note: Only one card can operate at any given time. Hardware Specifications and Configurations 1-11 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 20
reset pinhole 2 Strap Slot 3 Speakers Description Insert a paperclip into the hole and press for four seconds to reset the computer (simulates removing and reinstalling the battery) For optional strap accessory. Deliver stereo audio output. 1-12 Hardware Specifications and Configurations - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 21
Touchpad Basics 0 Figure 1-6. Touchpad Move finger across the multi-touchpad (1) to move the cursor. Tapping on the multi-touchpad is the same as clicking the left button of a mouse. Press the lower left (2) and lower right (3) part of the multi-touchpad to perform selection and execution - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 22
"T" cursor key, Windows® key, Application key, function lock keys, and hotkeys controlling various computer features. Figure 1-7. Keyboard Lock Keys 0 The keyboard has three lock keys which the user can toggle on and off. Figure 1-8. Keyboard Lock Keys Table 1-8. Keyboard Lock Keys Lock Key - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 23
cursor keys. Scroll Lock is not applicable for all applications. Windows Keys 0 The keyboard has two keys that perform Windows-specific functions. Figure 1-9. Windows-specific Keys Table 1-9. Windows-specific Keys Key Windows Logo key Description Pressed alone, this key has the same effect - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 24
1-10. Hotkeys Hotkey Icon Function Fn+F3 Communication device toggle Fn+F4 Sleep Fn+F5 Fn+F6 Display off Display toggle Fn+F7 Touchpad toggle Description Toggles the WiFi, 3G and/or Bluetooth functions On and Off using a pop-up window. Puts the computer in Sleep mode. Turns off the LCD - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 25
Table 1-10. Hotkeys Hotkey Fn+F8 Icon Function Speaker toggle Description Turns the speakers On or Off. Fn+ Volume Up Increases the sound volume. Fn+ Volume Down - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 26
window. 7. Follow the onscreen instructions to return your computer to factory condition. System Block Diagram 0 HDMI 51 LCD 49 Left Side: USB 3.0x 2 CAMERA 49 Internal Digital MIC HP1 2CH SPEAKER Intel CPU SNB/ IVB FSB: 1066 MHz DDRIII 1066/1333 Channel A 4,5,6,7,8,9,10,11,12,13 RAM x 8 RAM - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 27
Weight (equipped with 3-cell battery pack) 1.33 kg with SSD disk drive 1.35 kg with HDD disk drive 2.93 lbs 2.98 lbs Input power Operating voltage 19 V, 65 Operating 0.75 g zero-to-peak, 10 to 500 Hz, 0.25 oct/min sweep rate Non-operating 1.50 g zero-to-peak, 10 to 500 Hz, 0.25 oct/min - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 28
Item i3-2367M i3-3217U i5-2467M i5-3317U i7-2637M i7-3517U CPU Speed 1.4 GHz 1.8 GHz 1.6 GHz 1.7 GHz 1.7 GHz 1.9 GHz Cores/ Threads W Core Voltage 1.1 V 1.1 V 1.1 V 1.1 V 1.1 V 1.1 V Heat Sink Fan True Value Table CPU Temperature 44 47 52 Fan Speed (RPM) 2300 4450 4850 SPL Spec (dBA - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 29
Integrated in the Intel® Core™ Mobile Processor 4 GB onboard 4 GB Graphics Controller Chipset Item Specification Intel® HD Graphics 3000 with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10.1 System BIOS Item BIOS vendor BIOS version BIOS ROM type BIOS ROM size Protocols - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 30
Specification Type Aspire AF1S Flat keyboard Total number of keys 84 keys Windows logo key Yes Internal and external USB Yes keyboard work simultaneously? , and display and touchpad toggle Windows and Application keys Multilanguage support configurable by OEM customer Hard Disk Drive - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 31
Read Speed Max. Read Speed Power Requirement Specification A-DATA SSD NAND supported Manufacturing technology Specification RTS 5209 MultiMediaCard™ (MMC) MultiMediaCard Plus (MMCplus™) Secure Digital™ (SD) 65 nm LCD Panel Item Vendor and models Screen size (diagonal) Active area Display - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 32
DAC output 90 dB Signal-to-Noise Ratio (A-weighting) for ADC input Internal Digital Power support: 3.3 V digital core power; 1.5-3.3 V digital IO power for HDA link; 3.0-5.0 V analog power; 3.0-5.0 V power stage voltage Acoustic Echo Cancellation (AEC), Noise Suppression (NS), and Beam Forming - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 33
LAN Item Module Frequency band Protocols and data rates supported Interface Form factor Antennae Specification Broadcom 4313iPA+20702 300 Mbps PCI Express Compact Half-Mini Card Yes, two routed in the display assembly USB Interface Item Controller Number and location of USB port EHCI Output - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 34
computer is turned off. AC adapter connected: Solid blue: The battery charge is at full capacity. Solid amber: Battery charging. Blinking amber: Battery is in abnormal stop charge or battery is in low power state. AC adapter disconnected: Blinking amber: Battery charge is in critically low - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 35
worked on without damaging the hardware or endangering service personnel. Except for the real-time clock, power consumption is zero. G2/S5 Soft in this state. G1 Sleeping - The computer consumes a small amount of power, user mode threads are not being executed, and the system "appears" to be - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 36
DMA6 DMA7 Power Management Free Free Free Free Direct memory access controller Free Free Free System Interrupt Specification Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 System Function System timer Standard PS/2 keyboard - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 37
Controller Motherboard resources Standard PS/2 Keyboard Motherboard resources Microsoft ACPI-Compliant Embedded Controller Motherboard resources Motherboard resources Motherboard resources System CMOS/real time clock Motherboard resources Direct Memory Access Controller Motherboard resources Direct - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 38
Programmable Interrupt Controller Motherboard resources Programmable Interrupt Controller Programmable Interrupt Controller Programmable Interrupt Controller Direct Memory Access Controller Numeric data processor Intel HD Graphics Intel HD Graphics Motherboard resources Motherboard resources - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 39
CHAPTER 2 System Utilities - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 40
Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 BIOS Flash Utilities 2-12 DOS Flash Utility 2-13 WinFlash Utility 2-13 Remove HDD/BIOS Password Utilities 2-14 Removing the HDD Password 2-14 Removing the BIOS Passwords 2-15 Using DMI Tools 2-16 LAN EEPROM Utility 2-16 2-2 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 41
computer's BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to Chapter 4, Troubleshooting when a problem arises. To enter this utility, during POST (power-on - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 42
Tag Number Description Model name and core frequency of the installed processor Core frequency of the installed processor Model name of the installed hard drive Serial number of the installed hard drive Current system BIOS version Current keyboard controller version Current firmware version of - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 43
Table 2-1. Hardware Information (Continued) Parameter Description Product Name Model name of the computer Manufacturer Name Computer manufacturer UUID The universally unique identifier tag assigned to the computer System Utilities 2-5 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 44
D2D recovery feature. Figure 2-2. BIOS Main Table 2-2. BIOS Main Parameter System Time Description System time expressed in 24-hour format System Date System date Total Memory Video Memory Quiet Boot Network Boot Total system memory available System memory allocated for graphics processing - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 45
BIOS Security Table 2-3. BIOS Security Parameter Supervisor Password Is User Password Is HDD Password State Set Supervisor Password Set User Password Set HDD Password Password on Boot Description Supervisor password setting User password setting Hard Option to set the hard drive password Option to - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 46
the succeeding instructions to set the New Password field and press Enter. Passwords are not case sensitive and the length must not exceed eight alphanumeric characters parameter. 5. Press F10 to save changes and exit from the BIOS Setup Utility. Removing a Password 0 Perform the following: 1. - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 47
Password parameter to Set. NOTE: NOTE: Users can choose to enable the Password on Boot parameter. 6. Press F10 to save changes and exit from the BIOS Setup Utility. System Utilities 2-9 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 48
attempts to boot the operating system. By default, the computer searches for boot devices in the following order: 1. Hard disk drive 2. External USB bootable device 3. Network boot 4. External USB hard drive 5. External USB optical drive Press to select a device and press F5 or F6 to move it up - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 49
Parameters Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Close the BIOS Setup Utility and save the setup changes. Close the BIOS Setup Utility without saving the setup changes. Load the default values for all setup items. Load the - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 50
Flash utility is used. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used. NOTE: NOTE: Use AC adaptor power supply when running Flash utility. If battery pack does not contain power to finish loading BIOS Flash, do not boot system. Perform the following to run - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 51
Menu to modify boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. Figure 2-10. BIOS Boot 3. Insert the USB HDD and reboot computer. 4. Execute to update BIOS. WinFlash Utility Perform the following to use the WinFlash Utility: 1. Double click the - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 52
Password Utilities 0 This section explains how to remove the HDD and BIOS passwords. Removing the HDD Password 0 NOTE: NOTE: If the incorrect HDD password is entered three times in succession, an error is generated. (Figure 2-11) Password - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 53
Passwords 0 To clear a lost BIOS password (user or supervisor password), you need to short the clear password hardware gap (G2201) located on the mainboard. Refer to the "Clearing the BIOS Passwords" on page 5-5 section for detailed instructions. Figure 2-14. G2201 Hardware Gap System Utilities - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 54
Management Interface) Tool copies BIOS information to EEPROM (Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool menu item and move the entry "USB HDD" to the first position. Figure 2-15. BIOS Boot 5. Connect the USB HDD and reboot the computer. 6. At the command prompt, - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 55
CHAPTER 3 Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 56
39 Reassembly Process 3-41 Replacing the LCD Module 3-41 Replacing the Middle Cover Assembly 3-43 Replacing the Power Button Board 3-45 Replacing the Keyboard 3-46 Replacing the WLAN Board 3-48 Replacing the M-SATA Board 3-49 Replacing the RTC Battery 3-50 Replacing the Thermal Module 3-51 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 57
Replacing the Battery Pack 3-71 Replacing the Lower Case 3-74 3-3 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 58
3-4 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 59
the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. The screws - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 60
Pre-disassembly Instructions 0 Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. Figure 3-1. AC Adapter 3. Remove any dummy cards - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 61
HDD / SSD MODULE CARD READER BOARD THERMAL MODULE POWER BUTTON BOARD MAIN BOARD RTC BATTERY KEYBOARD MIDDLE COVER LCD MODULE Figure 3-2. Disassembly Flowchart Table 3-2. Screw List Step Lower Case Disassembly Battery Pack Disassembly Speaker Module Disassembly WLAN Module Disassembly DC - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 62
Table 3-2. Screw List Step Mainboard Disassembly RTC Battery Disassembly WLAN Board Disassembly Keyboard Disassembly Middle Cover Disassembly LCD Module Disassembly Screw M2 x L3 M1.4 x L1.2 M2 x L3 M2 x L4.5 Quantity 1 29 4 4 Acer Part Number 86.00E14.523 86.EA322.2R0 86.00E14.523 86.EA552.4R5 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 63
the Lower Case 0 1. Remove the twelve screws securing the lower case. Figure 3-3. Lower Case Screws Table 3-3. Screws Step Lower Case Disassembly Screw M2 x L4.5 Quantity 12 Screw Type 2. Gently lift the lower case and lay it down beside the main unit. Figure 3-4. Lower Case Machine - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 64
left speaker to the upper case. Figure 3-5. Left Speaker Screws Table 3-5. Screws Step Left Speaker Module Disassembly Screw M1.4 x L3 Quantity 2 Screw Type 3. Lift the left speaker off the upper case and temporarily place it at the side of the right speaker. 3-10 Figure 3-6. Left Speaker - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 65
4. Lift the DC-In & Power cable off the battery pack. Figure 3-7. DC-In & Power Cable 5. Remove the two screws securing the battery pack to the upper case. Figure 3-8. Battery Pack Screws Table 3-8. Screws Step Battery Pack Disassembly Screw M2 x L4.5 Quantity 2 Screw Type Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 66
its socket in the upper case then slide it a few millimeters away from the mainboard (1). Disconnect the battery cable from the WLAN board (2). Figure 3-9. Battery Cable 7. Detach the battery pack from the upper case. Figure 3-10. Battery Pack NOTE: NOTE: The battery has been highlighted with the - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 67
Case" procedure described on page 3-9. 2. Perform the "Removing the Battery Pack" procedure described on page 3-10. 3. Remove the two screws securing the right speakers to the upper case the speaker cable from the adhesive tape securing it (2). 5. Detach the right speaker from the upper case. Figure - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 68
6. Disconnect the speaker's cable from the mainboard. Figure 3-13. Speaker Cable 3-14 Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 69
Removing the WLAN Module 0 1. Perform the "Removing the Lower Case" procedure described on page 3-9. 2. Perform the "Removing the Battery Pack" procedure described on page 3-10. 3. Unplug the two antenna cables from the WLAN module. Figure 3-14. WLAN Module Antennas + IMPORTANT: For reference during - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 70
5. Remove the screw securing the WLAN module to the WLAN/M-SATA board. Figure 3-16. WLAN Module Screw Table 3-16. Screw Step WLAN Module Disassembly Screw M2 × L3 6. Detach the WLAN module from the slot. Quantity 1 Screw Type Figure 3-17. WLAN Module NOTE: NOTE: A circuit board that is > - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 71
SATA Board)" 1. Perform the "Removing the Lower Case" procedure described on page 3-9. 2. Perform the "Removing the Battery Pack" procedure described on page 3-10. 3. Disconnect the DC-In cable from the WLAN board (1) then release the DC-In cable from the self adhesive tape securing it (2). Figure - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 72
Board) 0 1. Perform the "Removing the Lower Case" procedure described on page 3-9. 2. Perform the "Removing the Battery Pack" procedure described on page 3-10. 3. Disconnect the DC-In cable from the M-SATA board & the mainboard (1) then release the DC-In cable from the self adhesive tape securing it - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 73
the SSD Module". 1. Perform the "Removing the Lower Case" procedure described on page 3-9. 2. Perform the "Removing the Battery Pack" procedure described on page 3-10. 3. Release the HDD cable from the adhesive tape securing it. Figure 3-22. HDD Cable Adhesive Tape 4. Grasp the plastic tab and use - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 74
5. Remove the screw securing the HDD module to the upper case. Figure 3-24. HDD Module Screw Table 3-24. Screw Step HDD Module Disassembly Screw M2 x L3 6. Detach the HDD module from the upper case. Quantity 1 Screw Type Figure 3-25. HDD Module 3-20 Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 75
the HDD module. Figure 3-26. HDD Cable 8. Remove the four screws securing the HDD module to the bracket (1) then detach the HDD module from the bracket (2). Figure 3-27. HDD Bracket Screws Table 3- - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 76
the SSD Module 0 1. Perform the "Removing the Lower Case" procedure described on page 3-9. 2. Perform the "Removing the Battery Pack" procedure described on page 3-10. 3. Release the SSD cable from the adhesive tape securing it. Figure 3-28. SSD Cable Adhesive Tape 4. Grasp the plastic tab and use - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 77
5. Remove the screw securing the SSD module to the upper case. Figure 3-30. SSD Module Screw Table 3-30. Screw Step SSD Module Disassembly Screw M2 x L3 6. Detach the SSD module from the upper case. Quantity 1 Screw Type Figure 3-31. SSD Module Machine Maintenance 3-23 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 78
from the SSD module. Figure 3-32. SSD Cable 8. Remove the four screws securing the SSD module to the bracket (1) then detach the SSD module from the bracket (2). Figure 3-33. SSD Bracket Screws Table 3- - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 79
0 1. Perform the "Removing the Lower Case" procedure described on page 3-9. 2. Perform the "Removing the Battery Pack" procedure described on page 3-10. 3. Disconnect the card reader cable from the mainboard and the card reader board. Figure 3-34. Card Reader Cable 4. Remove the two screws securing - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 80
5. Detach the card reader board from the upper case. Figure 3-36. Card Reader Board NOTE: NOTE: A circuit board that is > 10cm2 has been highlighted with a yellow rectangle in Figure 3-36. Follow the local regulations for disposing this type of circuit board. 3-26 Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 81
the "Removing the Lower Case" procedure described on page 3-9. 2. Perform the "Removing the Battery Pack" procedure described on page 3-10. 3. Release the connector latch (1) from the mainboard, then disconnect the touchpad cable (2). Figure 3-37. Touchpad Cable 4. Release the connector latches - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 82
5. Release the connector latch (1) from the mainboard, then disconnect the power button cable (2). Figure 3-39. Power Button Cable 6. Release the latch (1) from the mainboard then disconnect the keyboard cable (2). Figure 3-40. Keyboard Cable 3-28 Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 83
7. Release the LCD cable from the adhesive tape securing it. Figure 3-41. LCD Cable Adhesive Tape 8. Disconnect the LCD cable from the mainboard. Figure 3-42. LCD Cable Machine Maintenance 3-29 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 84
. Figure 3-43. Mainboard Screw Table 3-43. Screw Step Mainboard Disassembly Screw M2 × L3 10. Detach the mainboard from the upper case. Quantity 1 Screw Type Figure 3-44. Mainboard NOTE: NOTE: A circuit board that is > 10cm2 has been highlighted with a yellow rectangle in Figure 3-44. Follow - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 85
Module 0 1. Perform the "Removing the Lower Case" procedure described on page 3-9. 2. Perform the "Removing the Battery Pack" procedure described on page 3-10. 3. Disconnect the thermal module fan cable from the mainboard. Figure 3-45. Fan Cable 4. Loosen the spring-loaded captive screws securing - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 86
5. Detach the thermal module from the mainboard. Figure 3-47. Thermal Module 3-32 Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 87
the Lower Case" procedure described on page 3-9. 2. Perform the "Removing the Battery Pack" procedure described on page 3-10. 3. Perform the "Removing the Mainboard" procedure described on page 3-27. 4. Disconnect the RTC battery cable from the mainboard. Figure 3-48. RTC Battery Cable 5. Detach - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 88
Perform the "Removing the Battery Pack" procedure described on page 3-10. 3. Perform the "Removing the WLAN Module" procedure described on page 3-15. 4. Release the connector latches (1) from the WLAN board, then disconnect the WLAN & mini 1 cables (2). Disconnect the power cable from the WLAN board - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 89
Removing the M-SATA Board 0 1. Perform the "Removing the Lower Case" procedure described on page 3-9. 2. Perform the "Removing the Battery Pack" procedure described on page 3-10. 3. Perform the "Removing the WLAN Module" procedure described on page 3-15. 4. Release the connector latches (1) from the - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 90
Perform the "Removing the Mainboard" procedure described on page 3-27. 9. Perform the "Removing the WLAN Board" procedure described on page 3-34. 10. Gently lift the LCD cable off the upper case. Figure 3-54. LCD Cable 11. Release the keyboard from the adhesive tape securing it. 3-36 Figure 3-55 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 91
12. Remove the twenty nine screws securing the keyboard to the upper case. Figure 3-56. Keyboard Screws Table 3-56. Screws Step Keyboard Disassembly Screw M1.4 × L1.2 13. Detach the keyboard from the upper case. Quantity 29 Screw Type Figure 3-57. Keyboard Machine Maintenance 3-37 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 92
"Removing the Lower Case" procedure described on page 3-9. 2. Perform the "Removing the Battery Pack" procedure described on page 3-10. 3. Release the latch (1) from the mainboard then disconnect the power button cable (2). Figure 3-58. Power Button Cable 4. Release the power button board from the - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 93
Removing the Lower Case" procedure described on page 3-9. 2. Perform the "Removing the Battery Pack" procedure described on page 3-10. 3. Perform 27. 9. Perform the "Removing the Keyboard" procedure described on page 3-36. 10. Perform the "Removing the Power Button Board" procedure described on page - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 94
12. Tilt the upper case until it is approximately at a 100° angle with the LCD assembly. Figure 3-61. Upper Case Assembly 13. Detach the middle cover assembly from the upper case. Figure 3-62. Middle Cover Assembly 3-40 Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 95
LCD Module 0 1. Perform the "Removing the Lower Case" procedure described on page 3-9. 2. Perform the "Removing the Battery Pack" procedure described on page 3-10 the "Removing the Keyboard" procedure described on page 3-36. 10. Perform the "Removing the Power Button Board" procedure described - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 96
Screw M2 x L4.5 Quantity 4 Screw Type 14. Gently detach the LCD cable from the upper case (1) and lift the upper case away from the LCD module (2). Figure 3-65. LCD Module + IMPORTANT: Make sure that the LCD cable is not entangled with the upper case and take extra care not to scratch the - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 97
Replacing the LCD Module 0 1. Tilt the LCD hinge approximately at a 45° angle then insert the upper case and align the screw posts of the upper case with the screw holes in the LCD hinges. Figure 3-66. Upper Case 2. Verify that the LCD cable is looped properly in the LCD hinge as shown. Figure 3-67 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 98
3. Secure the upper case to the LCD hinges using four screws. Figure 3-68. Upper Case - LCD Hinge Screws Table 3-68. Screws Step Upper Case Reassembly Screw M2 x L4.5 Quantity 4 Screw Type 3-44 Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 99
Replacing the Middle Cover Assembly 0 1. Tilt the upper case until it is approximately at a 100° angle with the LCD assembly Figure 3-69. Upper Case Assembly 2. Insert the middle cover assembly in its slot. Figure 3-70. Middle Cover Assembly Machine Maintenance 3-45 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 100
downward until it sits parallel with the LCD assembly. Figure 3-71. Upper Case Assembly 4. Secure the middle cover assembly to the upper case using four screws. Figure 3-72. Middle Cover Assembly Screws Table 3-72. Screws Step Middle Cover Reassembly Screw M2 x L3 Quantity 4 Screw Type 3-46 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 101
Replacing the Power Button Board 0 1. Insert the power button board in its slot in the middle cover (1), then secure it using adhesive tapes (2). Figure 3-73. Power Button Board 2. Connect the power button cable to the mainboard (1), then press the connector latch (2) until it locks into place. - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 102
Replacing the Keyboard 0 1. Place the keyboard in its slot in the upper case. Figure 3-75. Keyboard 2. Secure the keyboard to the upper case using twenty nine screws. Figure 3-76. Keyboard Screws Table 3-76. Screws Step Keyboard Reassembly Screw M1.4 × L1.2 3-48 Quantity 29 Screw Type - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 103
3. Secure the keyboard to the upper case using adhesive tape. Figure 3-77. Keyboard 4. Fix the LCD cable to the upper case. Figure 3-78. LCD Cable + IMPORTANT: Make sure that the LCD cable is installed as highlighted in Figure 3-78 to avoid damaging the LCD cable. Machine Maintenance 3-49 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 104
: For models that have M-SATA board installed, please proceed to page 3-51, "Replacing the M-SATA Board.". 1. Place the WLAN board in its slot in the upper case. Figure 3-79. WLAN Board 2. Connect the WLAN & mini 1 cables (1) to the WLAN board, then press the connector latch (2) until it locks into - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 105
Replacing the M-SATA Board. 0 1. Place the M-SATA board in its slot in the upper case. Figure 3-81. M-SATA Board 2. Connect the WLAN & mini 1 cables (1) to the M-SATA board, then press the connector latch (2) until it locks into place. Figure 3-82. WLAN & Mini 1 Cables Machine Maintenance 3-51 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 106
Replacing the RTC Battery 0 1. Secure the RTC battery to the bottom of the mainboard using self adhesive tape. Figure 3-83. RTC Battery 2. Connect the RTC battery cable to the mainboard. Figure 3-84. RTC Battery Cable 3-52 Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 107
Replacing the Thermal Module 0 1. Place the thermal module in its slot in the mainboard. Figure 3-85. Thermal Module 2. Secure the thermal module using the spring-loaded - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 108
3. Connect the thermal module fan cable to the mainboard. Figure 3-87. Fan Cable 3-54 Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 109
Replacing the Mainboard 0 1. Place the mainboard in its slot in the upper case. Figure 3-88. Mainboard 2. Secure the mainboard to the upper case using one screw. Figure 3-89. Mainboard Screw Table 3-89. Screw Step Mainboard Reassembly Screw M2 × L3 Quantity 1 Screw Type Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 110
3. Connect the LCD cable to the mainboard. Figure 3-90. LCD Cable 4. Secure the LCD cable to the mainboard using adhesive tape. Figure 3-91. LCD Cable Adhesive Tape 3-56 Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 111
mainboard (1) and then push the connector latch (2) until it locks into place. Figure 3-92. Keyboard Cable 6. Connect the WLAN & mini 1 cables (1) to the mainboard, then press the connector latch (2) until it locks into place.Connect the power cable to the mainboard (3). Figure 3-93. WLAN, Mini - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 112
7. Connect the touchpad cable to the mainboard (1) and then press the connector latch (2) until it locks into place. Figure 3-94. Touchpad Cable 3-58 Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 113
Replacing the Card Reader Board 0 1. Place the card reader board in its slot in the upper case. Figure 3-95. Card Reader Board 2. Secure the card reader board to the upper case using two screws. Figure 3-96. Card Reader Board Screws Table 3-96. Screws Step Card Reader Board Reassembly Screw M2 x - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 114
3. Connect the card reader cable to the mainboard and the card reader board. Figure 3-97. Card Reader Cable 3-60 Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 115
NOTE: For models that have SSD disk drive installed, please proceed to page 3-64, "Replacing the SSD Module" 1. Place the HDD module in the bracket (1) and then secure the Step HDD Bracket Reassembly Screw M3 x L4 2. Connect the cable to the HDD module. Quantity 4 Screw Type Figure 3-99. HDD - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 116
3. Place the HDD module in its slot in the upper case. Figure 3-100. HDD Module 4. Secure the HDD module to the upper case using one screw. Figure 3-101. HDD Module Screw Table 3-101. Screw Step HDD Module Reassembly Screw M2 x L3 Quantity 1 Screw Type 3-62 Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 117
5. Connect the HDD cable to the mainboard. Figure 3-102. HDD Cable 6. Secure the HDD cable to the upper case using adhesive tape. Figure 3-103. HDD Cable Adhesive Tape Machine Maintenance 3-63 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 118
Replacing the SSD Module 0 1. Place the SSD module in the bracket (1) and then secure the SSD bracket using four screws (2). Figure 3-104. SSD Bracket Screws Table 3-104. Screws Step SSD Bracket Reassembly Screw M3 x L4 2. Connect the cable to the SSD module. Quantity 4 Screw Type 3-64 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 119
3. Place the SSD module in its slot in the upper case. Figure 3-106. SSD Module 4. Secure the SSD module to the upper case using one screw. Figure 3-107. SSD Module Screw Table 3-107. Screw Step SSD Module Reassembly Screw M2 x L3 Quantity 1 Screw Type Machine Maintenance 3-65 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 120
5. Connect the SSD cable to the mainboard. Figure 3-108. SSD Cable 6. Secure the SSD cable to the upper case using adhesive tape. Figure 3-109. SSD Cable Adhesive Tape 3-66 Machine Maintenance - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 121
Replacing the DC-In Module (WLAN Board) 0 1. Place the DC-In socket in its slot in the upper case. Figure 3-110. DC-In 2. Connect the DC-In cable to the WLAN board (1) then secure the DC-In cable to the upper case using self adhesive tape (2). Figure 3-111. DC-In Cable Machine Maintenance 3-67 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 122
Replacing the DC-In Module (M-SATA Board) 0 1. Place the DC-In socket in its slot in the upper case. Figure 3-112. DC-In 2. Connect the DC-In cable to the M-SATA board and the mainboard (1) then secure the DC-In cable to the upper case using self adhesive tape (2). Figure 3-113. DC-In Cable 3-68 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 123
Replacing the WLAN Module 0 1. Insert the WLAN module in its slot in the WLAN board. Figure 3-114. WLAN Module 2. Secure the WLAN module to the upper case using one screw. Figure 3-115. WLAN Module Screw Table 3-115. Screw Step WLAN Module Reassembly Screw M2 × L3 Machine Maintenance Quantity - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 124
3. Secure the antenna cables to the upper case using adhesive tapes. Figure 3-116. Antenna Cables Adhesive Tapes 4. Connect the two antenna cables to the WLAN module. Figure 3-117. WLAN Module Antennas + IMPORTANT: Connect the black cable to the main connector and the white cable to the auxiliary - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 125
Replacing the Right Speakers 0 1. Connect the speaker's cable to the mainboard. Figure 3-118. Speaker Cable 2. Place the right speaker in its slot in the upper case. Figure 3-119. Speakers Machine Maintenance 3-71 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 126
3. Secure the speaker cable to the upper case using adhesive tapes (1), then secure the right speaker to the upper case using two screws (2). Figure 3-120. Right Speaker Screws and Adhesive Tape Table 3-120. Screws Step Right Speaker Module Reassembly Screw M1.4 x L3 Quantity 2 Screw Type 3- - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 127
Replacing the Battery Pack 0 1. Slide the battery pack underneath the mini 1 and WLAN/M-SATA cables as shown. Figure 3-121. Battery Pack 2. Connect the battery cable to the WLAN board (1), then push the battery pack forward until its four socket holes fits into the screw posts in the upper case - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 128
battery pack to the upper case using two screws. Figure 3-123. Battery Pack Screws Table 3-123. Screws Step Battery Pack Reassembly Screw M2 x L4.5 Quantity 2 Screw Type 4. Secure the DC-In & Power cable to the battery pack surface using self adhesive tapes. Figure 3-124. DC-In & Power Cable - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 129
5. Place the left speaker in its slot in the upper case. Figure 3-125. Left Speaker 6. Secure the left speaker to the upper case using two screws. Figure 3-126. Left Speaker Screws Table 3-126. Screws Step Left Speaker Module Reassembly Screw M1.4 x L3 Quantity 2 Screw Type Machine - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 130
Replacing the Lower Case 0 1. Place the lower case into the upper case, making sure the I/O ports of the mainboard are extruding from their port holes. Figure 3-127. Lower Case 2. Secure the lower case using twelve screws. Figure 3-128. Lower Case Screws Table 3-128. Screws Step Lower Case - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 131
CHAPTER 4 Troubleshooting - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 132
Issues 4-4 No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure 4-12 USB Failure 4-13 WLAN Failure 4-14 Card Reader Failure 4-15 Thermal Unit Failure 4-16 Other Functions Failure 4-17 Intermittent Problems 4-18 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 133
guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer Common Problems Symptoms (Verified) Power On Issues No Display Issues LCD Failure Keyboard Failure - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 134
all extension cables between the computer and the outlet. 3. Remove all surge protectors between the computer and the electrical outlet. Plug the computer directly into a known serviceable electrical outlet. 4. Disconnect the power and open the casing to check the thermal module and fan airways - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 135
to all models. Refer to the computer's user manual for the applicable hotkey sequence. 2. Make sure the computer has power by checking for one of the following: Fans start up Status LEDs illuminate If there is no power, refer to the "Power On Issues" section on page 4-4. Troubleshooting 4-5 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 136
is not running on battery alone as this may reduce display brightness. 2. Adjust the brightness to its highest level. Refer to the User Manual for instructions on adjusting the settings. If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. Refer to - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 137
8. Run the Windows Memory Diagnostic from the operating system DVD and follow the on-screen prompts. 9. If the issue is still not resolved, refer to the Online Support Information on page 9-3 LCD Failure 0 If the LCD fails, perform the following, one at a time. Do not replace a non-defective FRU: - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 138
Keyboard Failure 0 If the Keyboard fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-4. Keyboard Failure 4-8 Troubleshooting - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 139
Touchpad Failure 0 If the Touchpad fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-5. Touchpad Failure Troubleshooting 4-9 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 140
Do not replace a non-defective FRU: Figure 4-6. Internal Speaker Failure Sound Problems 0 Perform the driver to the previous version. 4. Remove and reinstall the audio driver. 5. Make sure that all volume controls are set mid range: Click the volume icon on the task bar 4-10 Troubleshooting - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 141
system and file settings from a known good date using System Restore. 10. If the issue is remains, repeat step 9, selecting an earlier time and date. 11. Reinstall the Operating System. 12. If the issue is still not resolved, refer to the Online Support Information on page 9-3 Troubleshooting 4-11 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 142
the list and click Next. Follow the on-screen prompts to complete the test. 7. If the issue is still not resolved, refer to the Online Support Information on page 9-3 4-12 Troubleshooting - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 143
USB Failure 0 If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-8. USB Failure Troubleshooting 4-13 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 144
WLAN Failure 0 If the WLAN fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-9. WLAN Failure 4-14 Troubleshooting - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 145
Card Reader Failure 0 If the Card Reader fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-10. Card Reader Failure Troubleshooting 4-15 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 146
Thermal Unit Failure 0 If the Thermal Unit fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-11. Thermal Unit Failure 4-16 Troubleshooting - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 147
Other Functions Failure 0 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective. Troubleshooting 4-17 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 148
for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. Apply power to the computer. 5. Determine - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 149
. Battery critically low. In this situation BIOS will issue four (4) short beeps, then shuts the system down. No message is displayed. Temperature is critically high. In this situation BIOS shuts the system down. No message is displayed. Troubleshooting 4-19 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 150
Initialize Power Management keyboard controller 16h 1-2-2-3 BIOS ROM checksum 17h Initialize cache before memory Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1-3-4-1 RAM failure on address line xxxx 2Eh 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus 4-20 Troubleshooting - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 151
board 52h Test keyboard 54h Set key click if enabled 58h 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display prompt "Press F2 to enter SETUP" 5Bh Disable CPU cache 5Ch Test RAM between 512 and 640 KB 60h Test extended memory 62h Test extended - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 152
Maskable Interrupts (NMIs) 8Ah Initialize Extended BIOS Data Area 8Bh Test and initialize PS/2 mouse 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 153
BIOS Beep Codes Code 99h Beeps POST Routine Description Check for SMART drive (optional) 9Ah Shadow option ROMs 9Ch Set up Power ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear screen ( error logging C3h Initialize error display function C4h Initialize system - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 154
BIOS ROM E7h Go to BIOS memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment F7h Boot to Full DOS 4-24 Troubleshooting - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 155
designed to show the execution point while booting or executing services. Error Codes are designed to halt on exceptional (fatal) codes: The Component Code is assigned to an individual component (or driver) using the POSTCODE= option in the DSC file. If the Tiano™ core components. Troubleshooting - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 156
) POSTCODE_CC_GRAPHICS_CONSOLE (0x50) POSTCODE_CC_SERIAL_CONSOLE (0x51) POSTCODE_CC_TEXT_CONSOLE (0x52) POSTCODE_CC_DISK_IO (0x53) POSTCODE_CC_PARTITION (0x54) POSTCODE_CC_SETUP (0x55) POSTCODE_CC_LEGACY_BIOS (0x56) POSTCODE_CC_BLOCK_IO_THUNK (0x57) POSTCODE_CC_CRYPTO (0x58) 4-26 Troubleshooting - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 157
values are reserved for core chipset drivers (north bridge, south bridge and CPU) and are assigned by chipset family. POSTCODE_CC_MEMORY_CONTROLLER (0xc0) - Memory Controller. 0xd0-0xd7 . 0xd6-0xd7 - Reserved for future expansion. 0xd8-0xdf Reserved for platform usage. Troubleshooting 4-27 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 158
S3 boot path back to the OS. POSTCODE_PC_IPL_RECOVERY (0xe7) - Entering DXE IPL's recovery boot path. POSTCODE_PC_IPL_EXIT (0xe8) POSTCODE_PC_DXE_ENTRY (0xe9) - Entering DXE Dispatch. POSTCODE_PC_DXE_EXIT (0xea) - Exiting DXE Dispatch. POSTCODE_EC_PEI_MEMORY (0xeb) - No permanent memory found - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 159
the DE/UEFI entry point. POSTCODE_PC_COMP_SUPPORTED (0x05) - The Supported() member function of the component's instance of the Driver Binding protocol was called. POSTCODE_PC_COMP_START (0x06) - The OEM usage. 0x60-0x7f Reserved. These are reserved for future expansion. Troubleshooting 4-29 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 160
4-30 Troubleshooting - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 161
CHAPTER 5 Jumper and Connector Locations - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 162
Mainboard Layout 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing the BIOS Passwords 5-5 Performing a BIOS Recovery 5-6 5-2 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 163
port RTC battery connector Speaker connector Onboard memory CPU No. Code 10 TPAD1 11 PCH1 12 PWR1 13 MISC1 14 MINI1 15 LVDS1 16 KB1 17 HDD1 Component Touchpad connector Mobile Intel UM67 Chipset Power connector WLAN connector Mini-board connector LCD cable connector Keyboard connector HDD - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 164
Figure 5-2. Mainboard Bottom Table 5-2. Mainboard Bottom No. Code 1 G2201 2 RAM2/4/6/8 3 DMIC1 Component Clear password hardware gap Onboard memory Mic-in 5-4 Jumper and Connector Locations - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 165
the computer. 7. After the BIOS POST, remove the tool from the hardware gap. 8. Perform the "Replacing the Thermal Module" procedure described on page 3-53. 9. Perform the "Replacing the Battery Pack" procedure described on page 3-73. 10. Perform the "Replacing the Lower Case" procedure described on - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 166
access and execute the boot block to reboot the computer and recover the regular BIOS code. Creating the Crisis Disk 0 NOTE: NOTE: The BIOS crisis recovery disk should be prepared in a computer running the Windows XP, Vista, or 7 OS. 1. Prepare a removable USB flash drive. Note that all data in - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 167
0 NOTE: NOTE: Make sure the battery pack is installed to the system and that the computer is connected to a UPS unit during the BIOS recovery process. The function hotkey sequence Fn+Esc is used to enable the BIOS recovery process when system is powered On during BIOS POST. If this function is - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 168
5-8 Jumper and Connector Locations - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 169
CHAPTER 6 FRU List - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 170
Aspire S3 MS2346 Exploded Diagrams 6-4 Main Assembly 6-4 FRU List 6-6 6-2 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 171
provides users with a FRU (Field Replaceable Unit) listing in global configurations for the Aspire S3 MS2346. Refer to this chapter whenever changes will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 172
Aspire S3 MS2346 Exploded Diagrams 0 Main Assembly 0 Figure 6-1. Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram No. 1 2 3 4 Description Upper Case Assembly Lower Case Assembly Dummy Card LCD Assembly Part Number 60.4QP04.001 60.4QP03.001 42.4QP15.001 65.4QP03.001 6-4 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 173
Assembly Exploded Diagram No. Description 5 Middle Assembly 6 DC In 7 Power Cable 8 Power Board 9 Keyboard 10 Speaker 11 Touchpad 12 Thermal module 13 Motherboard 14 WLAN Board 15 Card Reader Board 16 HDD Assembly 17 Battery Part Number 60.4QP06.001 50.4QP01.001 50.4QP04 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 174
FRU List Category ADAPTER BATTERY 0 Description ADP 65W 19V LV5 ADP-65VH BA LOW PROFILE ADP LITEON 65W 19V PA-1650-69AW LV5 L Acer Part No. AP.06501.033 NI.23600.102 LITEON 3RD WIFI 2X2 AGN+ NI.23600.103 BT4.0 ATHEROS HM2-CR POWER BD PD(D) 55.M1FN1.001 HM2-CR CARD BD PD (D) 55.M1FN1.002 HM2-CR - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 175
BK 1M TAIWANESE BK 1M UK BK 1M US BK 1M C.A. CARD READER SM30HS HL Acer Part No. 27.RSF01.012 27.RSF01.016 27.RSF01.013 27.RSF01.007 27.RSF01 .001 C.A. HDD_HM2_ICT 50.M1FN1.001 C.A. M SATA CABLE 50.RSF01.007 C.A. POWER BOARD FFC SM30HS HB 50.RSF01.001 FRU (Field Replaceable Unit) List 6-7 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 176
Category CASE/COVER/BRACKET ASSEMBLY Description C.A. POWER WIRE SM30HS HL Acer Part No. 50.RSE01.002 C.A. TP FFC SM30HS HB 50.RSF01.003 C.A. WLAN FFC SM30HS JH 50.RSF01.004 &SCR EW ASSY 60 LCASE HM2 KASHUI 60.M1FN1.001 DUMMY CARD HM2 42.M1FN1.001 6-8 FRU (Field Replaceable Unit) List - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 177
Category HDD/HARD DISK DRIVE Description Acer Part No. HDD 320GB KH.32007. MTFDDAK256MAM-1K1 KN.25604.035 HEATSINK ASSY THM UMA AURAS+SUNON SM30HS 60.RSF01.003 KEYBOARD KB 9Z.N7WPW.200 SWISS/G NK.I1017.00R KB 9Z.N7WPW.202 CHINESE NK.I1017 .I1017.00F FRU (Field Replaceable Unit) List 6-9 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 178
Category KEYBOARD 6-10 Description Acer Part No. KB 9Z.N7WPW.20F FRENCH NK.I1017.00B KB 9Z.N7WPW.20G GERMAN NK.I1017.00C KB 9Z.N7WPW.20H HEBREW 22M CANADA FRENCH NK.I1017.00X KB V128230BJ1 JA JAPANESE NK.I101S.00G KB V128230BK1 AF FR/ARABIC NK.I101S.00A FRU (Field Replaceable Unit) List - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 179
Category KEYBOARD Description Acer Part No. KB V128230BK1 BE BELGIUN NK.I101S.004 KB V128230BK1 BG BULGARIA NK.I101S.006 KB V128230BK1 BR BRAZILIAN CHINESE NK.I101S.008 KB V128230BS1 GK GREEK NK.I101S.00D KB V128230BS1 HB HEBREW NK.I101S.00W FRU (Field Replaceable Unit) List 6-11 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 180
Category KEYBOARD LCD Description KB V128230BS1 KR KOREAN KB V128230BS1 RU RUSSIAN KB V128230BS1 TI THAILAND KB V128230BS1 UI US-INTERNATION "LCD 13.3""WXGA AU B133XTF01.2" Acer Part No. NK.I101S.00H NK.I101S.00M NK.I101S.00S NK.I101S.00V KL.13305.002 MAINBOARD MISCELLANEOUS HM2-CR MB I3 2367M - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 181
.8) SCREW M3X4 SCREW IMS M1.4*3 BZN SCREW IMS M2*2 #1 BZN SCREW IMS M2*4.5 (H0.8) #1 NI SCREW M2XL3 HEAD T=0.3 BZN SPEAKER SM30-HS FG STICKER CANCEL Acer Part No. 86.9AR51.1R2 86.9A524.4R0 86.9A33N.3R0 86.EA322.2R0 86.9A552.4R5 86.00E14.523 23.RSF01.001 FRU (Field - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 182
6-14 FRU (Field Replaceable Unit) List - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 183
CHAPTER 7 Test Compatible Components - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 184
Microsoft Windows 7 Environment Test 7-3 7-2 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 185
the Compatibility Test Report released by the Acer Mobile System Testing Department. Microsoft Windows 7 Environment Test 0 Vendor Adapter 10001023 LITE-ON Type 65W 10001081 DELTA 65W 60016453 CHICONY POWER Audio Codec 10004786 REALTEK Battery 60001921 SANYO 65W ALC271X_VB3 3CELL3.26 10001063 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 186
Ci52467MB Ci53317UB Ci72637MB Ci73517UB CPU Intel Core i3 2367M BGA 1.4G 17W CPU Intel Core i3 3217U BGA 1.8G 1600 17W Ivy Bridge CPU Intel Core i5 2467M BGA 1.6G 17W CPU Intel Core i5 3317U BGA 1.7G 1600 17W Ivy Bridge CPU Intel Core i7 2637M BGA 1.7G 17W CPU Intel Core i7 3517U BGA 1.9G 1600 17W - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 187
60003544 LITE-ON OPT 60002050 MICRON SG 60002050 MICRON SG 10001079 SYNNEX Keyboard 60004864 DARFON Type N500GB5.4KS_ 4K N500GB5.4KS_ 4K Description HDD SEAGATE AF1P_A10B Keyboard DARFON AF1P_A10B AF1P Internal 10 Standard Black NONE Y2010 Acer Legend NK.I1017.002 Test Compatible Components 7-5 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 188
UM67 UMA Description Keyboard SUNREX AF1P_A10B AF1P Internal 10 Standard Black NONE Sunrex Y2010 Acer Legend Keyboard ACER AF1S_A10B AF1S Internal 10 Standard Black NONE Y2010 Acer Legend Keyboard ACER AF1S_A10S AF1S Internal 10 Standard Black NONE Painting Y2010 Acer Legend LED LCD AUO 13.3' WXGA - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 189
Vendor Wireless LAN 10001023 LITE-ON Type 3rd WiFi 1x1 BGN+ BT4.0 10001018 HON HAI 10001018 HON HAI 3rd WiFi 1x1 BGN+ BT4.0 3rd WiFi 1x1 BGN+ BT4.0 10001023 LITE-ON 3rd WiFi 2x2 AGN+ BT4.0 10001023 LITE-ON 10001018 HON HAI 10001018 HON HAI 3rd WiFi 2x2 AGN+ BT4.0 3rd WiFi 2x2 AGN+ BT4.0 3rd - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 190
7-8 Test Compatible Components - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 191
CHAPTER 8 Online Support Information - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 192
Online Support Information 8-3 8-2 - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 193
be obtained directly from Acer CSD Taiwan. Acer's Website offers convenient and valuable support resources. In the Technical Information section users can download information on all of Acer's Notebook, Desktop and Server models including: Service guides for all models Bios updates Software - Acer Aspire S3-391 | Acer Aspire S3-391 Notebook Service Guide - Page 194
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