Acer Aspire S5-391 User Manual

Acer Aspire S5-391 Manual

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  • Acer Aspire S5-391 | User Manual - Page 1
    Acer Aspire S5 Series User's Manual
  • Acer Aspire S5-391 | User Manual - Page 2
    © 2012 All Rights Reserved. Acer Aspire S5 Series User's Manual Original Issue: 05/2012 Model number: Serial number: Date of purchase: Place of purchase:
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    AC adapter 18 Cleaning and servicing 18 Battery pack 52 Battery pack characteristics 52 Your Acer notebook tour 19 Charging the battery 52 Screen view 20 Optimizing battery life 54 Keyboard view 21 Rear view 23 Checking the battery level 54 Battery-low warning 54 Information on
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    Entering passwords 63 Adding a bluetooth device 75 Acer Theft Shield 64 Thunderbolt 80 Using Acer Theft Shield 66 General 66 HDMI 81 Internet 70 Acer Always Connect 70 Acer Instant Update 70 Wireless networks 71 Requesting service 87 Troubleshooting 89 Troubleshooting tips 89
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    carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or
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    on power cord requirements, contact an authorized reseller or service provider. Protecting your hearing ­ Warning! Permanent hearing volume for prolonged periods of time. To protect your hearing, follow these instructions. ­ Increase the volume gradually until you can hear clearly and comfortably.
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    fire or electric shock. Never spill liquid of any kind onto or into the product. ­ To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface. ­ Never use it under sporting, exercising, or any vibrating environment which will probably cause
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    in performance, indicating a need for service. ­ The product does not operate normally after following the operating instructions. ­ Note: Adjust only those and/or damage. Do not pierce, open or disassemble the computer or battery. If the battery leaks and you come into contact with the leaked
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    operation time becomes noticeably shorter than normal, refer to qualified service personnel. Use only the approved batteries, and recharge your battery only with the approved chargers designated for this device. The capacity and lifetime of the battery will be reduced if the computer is left in hot
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    your device in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using with some hearing aids. If interference occurs, consult your service provider. VEHICLES RF signals may affect improperly installed or inadequately
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    with a potentially explosive atmosphere and obey all signs and instructions. Potentially explosive atmospheres include areas where you would normally off the device at refueling points such as near gas pumps at service stations. Observe restrictions on the use of radio equipment in fuel depots
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    dial out through your mobile phone or other telephone call system. DISPOSAL INSTRUCTIONS Do not throw this electronic device into the trash when discarding. by the U.S. Environmental Protection Agency. Acer is committed to offering products and services worldwide that help customers save money,
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    ­ wake from "Sleep" mode if the keyboard is pressed or mouse is moved. ­ save more than 80% energy when in "Sleep" mode. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. TIPS AND INFORMATION FOR COMFORTABLE USE Computer users may complain of eyestrain and headaches after prolonged use
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    or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your reflections by: placing your display in such a way that the side faces the window or any light source, minimizing room light by using drapes, shades or blinds,
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    using a glare-reduction filter, using a display visor, such as a piece of cardboard extended from the display's top front edge. ­ Avoid adjusting your display to an awkward viewing angle. ­ Avoid looking at bright light sources for extended periods of time. Developing good work habits The following
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    computer can help you to be more productive, please refer to the Aspire User's Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting. In addition it contains general regulations and safety notices for your notebook
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    • Use the Windows shutdown command: click Start then Click Shut Down. • Use the power button. • You can also put the computer in Sleep mode by pressing the Sleep
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    of all equipment plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer and remove the battery pack. 2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use liquid or aerosol
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    YOUR ACER NOTEBOOK TOUR After setting up your computer as illustrated in the setup poster, let us show you around your new Acer computer. Acer Aspire S5 Series Your Acer notebook tour - 19
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    Screen view 1 2 # Icon Item 1 Webcam 2 Screen 20 - Your Acer notebook tour Description Web camera for video communication. A light next to the webcam indicates that the webcam is active. Displays computer output.
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    Keyboard view 1 5 4 2 3 # Icon Item Description 1 Power indicator Indicates the computer's power status. Battery indicator Indicates battery status. Charging: The light is amber when the battery is charging. Fully charged: The light is blue. Your Acer notebook tour - 21
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    click. 4 Microphone Internal microphone for sound recording. 5 MagicFlip port Opens or closes the MagicFlip port door button door. Warning! Ensure all devices are unplugged before manually closing the MagicFlip port door. 22 - Your Acer notebook tour
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    4 USB ports 3 45 6 Description Provides access to USB and Thunderbolt ports. Note: Opens automatically when ventilation is needed. Allows the computer to stay cool. Do not cover or obstruct the openings. Supports high-definition digital video connections. Connects to USB devices. If a port
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    # Icon 4 5 Item Thunderbolt port DC-in jack Description Connects to Thunderboltcompatible devices, such as external displays or 3.0 and earlier devices. • For optimal performance, use USB 3.0-certified devices. • Defined by the USB 3.0 specification (SuperSpeed USB). 24 - Your Acer notebook tour
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    Left view 12 # Icon 1 Item Power button Description Turns the computer on and off. 2 2-in-1 card reader Accepts one Secure Digital (SD or SDHC) card or one MultiMediaCard (MMC). Note: To remove the card, simply pull it from the slot. Your Acer notebook tour - 25
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    Right view # Icon 1 2 12 Item Description Battery reset pinhole Insert a paperclip into the hole and press for four seconds to reset the computer (simulates removing and reinstalling the battery). Headset/speaker jack Connects to audio devices (e.g., speakers, headphones) or a headset with
  • Acer Aspire S5-391 | User Manual - Page 27
    Base view 1 1 # Icon 1 Item Speakers Description Deliver stereo audio output. Your Acer notebook tour - 27
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    the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad basics The following items show you how to use the touchpad. • Move your finger across the touchpad to move the cursor. • Press the
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    Function Bottom left corner Bottom right corner Main touchpad Open Quickly press twice Press or tap twice (at the same speed as doubleclicking a mouse button) Select Press once Press or tap once Drag Press and hold, Press or tap twice (at the then use finger on the touchpad to drag the
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    keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and embedded numeric keypad an external keypad. Scroll Lock + When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively.
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    keys. Type the letters in a normal manner. Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the key before pressing the other key in the hotkey combination. Hotkey
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    Description Sleep Puts the computer in Sleep mode. Display toggle Switches display output between the display screen, external monitor (if connected) and both. Display off Turns the display screen backlight off to save power. Press any key to return. Touchpad toggle Turns the built-in
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    keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone it launches the Start menu. It can also be used with other keys for special functions, please check Windows Help. Application This key has the same effect as clicking the right
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    Acer eRecovery Management Note: Acer eRecovery Management is only available with a preinstalled Windows operating system. If your computer experiences problems that are not recoverable by other methods, you may need to reinstall the Windows operating system and factory-loaded software and drivers
  • Acer Aspire S5-391 | User Manual - Page 35
    . The password is set by launching Acer eRecovery Management and clicking Settings. Creating recovery discs To reinstall using discs, you must create a set of recovery discs beforehand. Throughout the process, you will be guided by onscreen instructions. Please read them carefully! Recovery - 35
  • Acer Aspire S5-391 | User Manual - Page 36
    any previous data. 1. Click on Start > All Programs > Acer, then click on Acer eRecovery Management. 2. To create recovery backup for the hard drive's entire original contents, including Windows and all factory-loaded software and drivers, click Create Factory Default Disc, or if your computer
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    The Create Factory Default Backup dialog box opens. This dialog box tells you the estimated size of the backup file. • If you are using optical discs, it will also show the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of
  • Acer Aspire S5-391 | User Manual - Page 38
    in the Backup to list, then click Next. You will be shown the backup progress on the screen. 4. Follow the process until it completes: • If you are using optical discs, the drive a unique, descriptive label on each backup, such as 'Windows Recovery Backup' or 'Apps/Drivers Recovery 38 - Recovery
  • Acer Aspire S5-391 | User Manual - Page 39
    software and drivers" on page 41. For instructions on reinstalling software and drivers that were not preinstalled, see that product's documentation or technical support Web site. 2. Revert to a previous system condition. If reinstalling software or drivers does not help, then the problem may be
  • Acer Aspire S5-391 | User Manual - Page 40
    hard-toresolve software problems, you can return to one of these restore points to get your system running again. Windows automatically creates an or device drivers. Help: For more information about using Microsoft System Restore, click Start, then click Help and Support. Type windows system restore
  • Acer Aspire S5-391 | User Manual - Page 41
    need to recover device drivers that did not come pre-installed on your computer, follow the instructions provided with the device. Opening the recovery tool If you are recovering using Windows and the recovery information stored on your computer: • Click on Start > All Programs > Acer, then click on
  • Acer Aspire S5-391 | User Manual - Page 42
    and wait for the program to start, then go to "Reinstall drivers or applications" on page 43. If you are recovering from the driver and application recovery backup on a USB drive: • Insert the USB drive into a USB port. Open the USB drive in Windows Explorer and double-click Recovery. 42 - Recovery
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    reinstall using either your hard drive or the recovery discs you have created. Caution: This complete recovery deletes everything on your hard drive, then reinstalls Windows and all software and drivers that Recovery - 43
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    installed a replacement hard drive, see "Recovering from your recovery backup" on page 45. Recovering from within Windows To reinstall Windows and all pre-installed software and drivers: 1. Click on Start > All Programs > Acer, then click on Acer eRecovery Management. Acer eRecovery Management
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    first-time system setup. Recovering from the hard drive during startup To reinstall Windows and all pre-installed software and drivers: 1. Turn on your computer, then press Alt+F10 during startup. Acer eRecovery Management opens. 2. Click on Restore system from factory default. Caution: Continuing
  • Acer Aspire S5-391 | User Manual - Page 46
    , such as the hard drive or an optical disc. 4. Use your arrow keys to select the line CDROM/DVD or USB HDD, then press Enter. Windows installs from the recovery backup instead of the normal startup process. 5. Follow the onscreen prompts to complete the recovery. 46 - Recovery
  • Acer Aspire S5-391 | User Manual - Page 47
    , or to, other devices with Acer clear.fi installed. Note: All devices must be connected to the same network. To watch videos or listen to music open clear.fi Media, to browse photos open clear.fi Photo. Important: When you first open a clear.fi application, Windows Firewall will ask for permission
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    to play, then double-click to start playback. Use the media controls in the bar across the bottom of the screen to control playback. For example, when music is selected, you can play, pause or stop playback, and adjust then make sure Share my library on local network is active. 48 - Acer clear.fi
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    storage devices will not appear. To add a Windows PC to this list, open Windows Media Player, select Stream and Allow remote control of my Player... 3. Select a file in the main window, then use the media controls in the bar across the bottom of the screen to control the remote device. For more help
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    hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of devices in order to conserve energy. Acer Green Instant On The Acer Green Instant On feature allows your computer Deep Sleep to preserve battery life. When the computer is in Deep Sleep, the
  • Acer Aspire S5-391 | User Manual - Page 51
    Deep Sleep and Sleep mode work together to ensure that your computer saves as much power as possible while still enabling quick, instant on access. To save more power, your computer will typically enter and stay in Deep Sleep during times when it will not be frequently accessed, for example, during
  • Acer Aspire S5-391 | User Manual - Page 52
    is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned off results in a significantly faster charge time. Charging the
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    to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack. By following the battery conditioning process you condition your battery to accept the maximum possible charge. Failure to follow this procedure will prevent you from obtaining the
  • Acer Aspire S5-391 | User Manual - Page 54
    -go use. • Eject a PC Card if it is not being used, as it will continue to draw power (for selected models). • Excessive recharging decreases the battery life. • Look after your AC adapter and battery. Checking the battery level The Windows power meter indicates the current battery level. Rest the
  • Acer Aspire S5-391 | User Manual - Page 55
    connect to the mains power supply. are available. 2. Save all necessary files. 3. Resume work. Turn off the computer if you want to recharge the battery rapidly. The AC adapter or 1. Save all necessary files. a power outlet is 2. Close all applications. unavailable. 3. Turn off the computer
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    TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2. Remove discs from optical drive(s).
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    To bring the computer out of Sleep mode, open the display; then press and release the power button. If you are taking the computer to a client's office or a other than your computer. If your meeting will be longer, or if your battery is not fully charged, you may want to bring the AC adapter with
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    it if it should fall. Caution: Avoid packing items next to the top cover of the computer. Pressure against the top cover can damage the screen. What to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed
  • Acer Aspire S5-391 | User Manual - Page 59
    computer to excessive heat. • Changes in temperature and humidity can cause condensation. Allow the computer to return to room temperature, and inspect the screen for condensation before turning on the computer. If the temperature change is greater than 10° C (18° F), allow the computer to come to
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    the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on Take the following items with you: • AC adapter. • Additional printer driver files if you plan to use another printer. Special considerations In addition
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    that are appropriate for the country to which you are traveling. • Additional printer driver files if you plan to use another printer. • Proof of purchase, in check that the local AC voltage and the AC adapter power cord specifications are compatible. If not, purchase a power cord that is compatible
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    ) for maximum security. Important: Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center. 62 - Securing your computer
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    Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you press to enter the BIOS utility at boot-up. • Type the Supervisor Password and
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    your desktop. Alternatively, you can go to Start > All Programs > Acer > Acer Theft Shield > Acer Theft Shield. Note: Acer Theft Shield needs a Windows Log On password. If you have not set a password, you will be reminded to set one. Once Acer Theft Shield is running, you will be asked to select the
  • Acer Aspire S5-391 | User Manual - Page 65
    select to use an Android phone at this stage, you can select to use an Android phone at any time from "Settings" on page 67. Acer Theft Shield - 65
  • Acer Aspire S5-391 | User Manual - Page 66
    download one before you can scan the QR code. Once you have downloaded the Android app to your phone, click Next to start setting up Acer Theft Shield. Click Start to turn on your notebook's Wi-Fi hotspot feature, this will allow your phone to detect the notebook. Using
  • Acer Aspire S5-391 | User Manual - Page 67
    duration from the drop-down menu under Alarm mode settings. Tip: To view the QR code to download the Android app again, click the icon. Acer Theft Shield - 67
  • Acer Aspire S5-391 | User Manual - Page 68
    your computer as you would with a desktop PC. For instructions on how to connect different external devices to the computer, read the following sections. Opening or closing the door Warning! Ensure all devices are unplugged before manually
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    MagicFlip port door notification When the door opens or closes, a notification will appear at the bottom of the screen. To hide the notification, click the icon. If you press the MagicFlip port door button while there is a device plugged into one (or more) of
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    Your computer's wireless connection is turned on by default. Windows will detect and display a list of available networks during Otherwise, open Internet Explorer and follow the instructions. Please refer to your ISP or router documentation. Acer Always Connect Always Connect ensures a faster
  • Acer Aspire S5-391 | User Manual - Page 71
    wired and wireless network. Most routers have a built-in DSL modem that will allow you access to a high speed DSL internet connection. The ISP (Internet Service Provider) you have chosen normally supplies a modem/ Wireless networks - 71
  • Acer Aspire S5-391 | User Manual - Page 72
    router with the subscription to their services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. 72 - Wireless networks
  • Acer Aspire S5-391 | User Manual - Page 73
    , a software setting, or a separate Bluetooth dongle plugged into the computer's USB port (if no internal Bluetooth adapter is available). Note: Please check your devices owner's manual to determine how to turn on its Bluetooth adapter. Using a Bluetooth connection - 73
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    Then, from the notification area, click the Bluetooth icon, and select Open Settings. Select the Allow Bluetooth devices to find this computer check box, click Apply, and then click OK. 74 - Using a Bluetooth connection
  • Acer Aspire S5-391 | User Manual - Page 75
    The Bluetooth adapter in your computer is now enabled and ready for you to add Bluetooth devices. To disable your computer's Bluetooth adapter, select Turn Adapter Off in the notification area. Adding a bluetooth device Every new device must first be "paired" with your computer's Bluetooth adapter.
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    Select the device you want to add and click Next. 76 - Using a Bluetooth connection
  • Acer Aspire S5-391 | User Manual - Page 77
    of the devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234"). Consult your device's user manual for more information. Using a Bluetooth connection - 77
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    A message displays showing the device was successfully paired. Click Devices and Printers to go the Bluetooth Device Control screen. 78 - Using a Bluetooth connection
  • Acer Aspire S5-391 | User Manual - Page 79
    The Bluetooth Device Control screen enables you to play music and audio from your device through your computer, send files to your device and change Bluetooth settings. Using a Bluetooth connection - 79
  • Acer Aspire S5-391 | User Manual - Page 80
    is a high-speed connection that supports storage devices as well as external displays. It is compatible with the DisplayPort standard. Note: Up to six Thunderbolt devices and one DisplayPort display can be daisy-chained, however, the DisplayPort display will be the last device in the chain
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    HDMI HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an interface between any compatible digital audio/video source, such as a set-top box, DVD player, and A/V
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    UNIVERSAL SERIAL BUS (USB) The USB port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources. 82 - Universal Serial Bus (USB)
  • Acer Aspire S5-391 | User Manual - Page 83
    you do not need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press < utility, then select Boot from the categories listed at the top of the screen. Enable disk-to-disk recovery To enable disk-to-disk recovery (hard disk
  • Acer Aspire S5-391 | User Manual - Page 84
    are using on the battery, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack. • Make sure to restart the system. Nothing appears on the screen. The computer's power management system automatically blanks the screen to save power. Press any key to turn
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    mode. Press and release the power button to resume. No audio is heard from the computer. Check the following: • The volume may be muted. In Windows, look at the the Mute all option. • The volume level may be too low. In Windows, look at the volume control icon on the taskbar. You can also use
  • Acer Aspire S5-391 | User Manual - Page 86
    port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work operation, please check the BIOS settings. 1. Check to see if Acer disk-to-disk recovery is enabled or not. 2. Make sure the D2D
  • Acer Aspire S5-391 | User Manual - Page 87
    Acer logo is showing, press + at the same time to enter the recovery process. 3. Refer to the onscreen instructions to perform system recovery. Important: This feature occupies 15 GB in a hidden partition on your hard disk. Requesting service from our support centers. Place
  • Acer Aspire S5-391 | User Manual - Page 88
    you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by
  • Acer Aspire S5-391 | User Manual - Page 89
    service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems messages Corrective action CMOS battery bad Contact your dealer or an authorized service center. CMOS checksum Contact
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    connected center. Keyboard interface error Memory size mismatch Contact your dealer or an authorized service center. Press (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures
  • Acer Aspire S5-391 | User Manual - Page 91
    REGULATIONS AND SAFETY NOTICES FCC STATEMENT This device has been tested and found to comply with the limits for a Class radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
  • Acer Aspire S5-391 | User Manual - Page 92
    NOTICES Note: Below regulatory information is for models with wireless LAN and / or Bluetooth only. To prevent radio interference to the licensed service, this device is intended to be operated indoors. This product complies with the radio frequency and safety standards of any country or region
  • Acer Aspire S5-391 | User Manual - Page 93
    Declaration of Conformity for EU countries Hereby, Acer, declares that this computer is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Wireless operation channels for different domains N.
  • Acer Aspire S5-391 | User Manual - Page 94
    Departments in which the use of the 2400 - 2483.5 MHz band is permitted with an EIRP of less than 100 mW indoors and less than 10 mW outdoors: 01 Ain Orientales 02 Aisne 03 Allier 05 Hautes Alpes 08 Ardennes 09 Ariege 11 Aude 12 Aveyron 16 Charente 24 Dordogne 25 Doubs 26 Drome 32 Gers 36 Indre 37
  • Acer Aspire S5-391 | User Manual - Page 95
    List of national codes This equipment may be operated in the following countries: Country ISO 3166 Country 2 letter code Austria AT Malta Belgium BE Netherlands Cyprus CY Poland Czech Republic CZ Portugal Denmark DK Slovakia Estonia EE Slovenia Finland FI Spain France FR
  • Acer Aspire S5-391 | User Manual - Page 96
    4, and RSS-210, No 4 (Dec 2000) and No 5 (Nov 2001). "To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing." Cet
  • Acer Aspire S5-391 | User Manual - Page 97
    contact during normal operation is minimized as follows: 1. Users are requested to follow the RF safety instructions on wireless option devices that are included in the user's manual of each RF option device. Caution: To comply with FCC RF exposure compliance requirements, a separation distance
  • Acer Aspire S5-391 | User Manual - Page 98
    4, and RSS-210, No 4 (Dec 2000) and No 5 (Nov 2001). "To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing." Cet
  • Acer Aspire S5-391 | User Manual - Page 99
    The maximum allowed antenna gain for use with this device is 6 dBi in order to comply with the E.I.R.P limit for the 5.25- to 5.35 and 5.725 to 5.85 GHz frequency range in pointto-point operation. - 99
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Acer Aspire S5 Series
User's Manual