Acer Aspire S7-391 Acer S7-391 Notebook Service Guide
Acer Aspire S7-391 Manual
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Acer Aspire S7-391 manual table of contents:
- Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 1
Aspire S7-391 SERVICEGUIDE - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 2
...History Refer to the table below for the updates made to this Aspire S7-391 Service Guide. Date 09-14-2012 09-19-2012 09-20-2012 Version FIRST DRAFT Rev 01 Rev 02 Chapter Updates Service guide files and updates are available on the ACER/CSD website. For more information, ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 3
Conventions The following conventions are used in this manual: ! WARNING: Indicates a potential for personal injury. ! CAUTION: Indicates a potential loss of data or damage to equipment. + IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 4
...information. This service guide provides you with all technical information relating to the basic configuration for Acer's...made, it may not be noted in this printed service guide. Acer-authorized Service Providers: Your ... list in this service guide. You must use the list provided by your regional Acer... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 5
......1-3 Display ...1-3 Graphics ...1-4 Storage Subsystem ...1-4 Audio Subsystem...1-4 Communication ...1-5 Privacy Control ...1-5 Power Adapter and Battery ...1-5 Keyboard and Pointing Device ...1-6 I/O Ports...1-6 Software and Tools ...1-7 Warranty ...1-8 Dimensions and Weight...1-8 Environment... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 6
... Pre-disassembly Instructions...3-4 Disassembly Process ...3-5 Removing the Lower Case ...3-7 Removing the Battery Pack ...3-8 Removing the Left and Right Speakers ...3-10 Removing the RTC Battery ...3-12 Removing the Hold Sensor Board ...3-13 Removing the M-SATA Board ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 7
......3-60 Reinstalling the Hold Sensor Board...3-62 Reinstalling the RTC Battery ...3-64 Reinstalling the Left and Right Speakers...3-65 Reinstalling the Battery Pack...3-67 Reinstalling the Lower Case ...3-69 CHAPTER 4 Troubleshooting Introduction ...4-3 General Information ...4-3... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 8
... ...5-3 Clearing Password Check and BIOS Recovery ...5-5 Clearing the BIOS Passwords ...5-5 BIOS Recovery ...5-6 CHAPTER 6 FRU List Aspire S7-391 Exploded Diagrams ...6-4 Main Assembly ...6-4 FRU List ...6-6 CHAPTER 7 Test Compatible Components Microsoft Windows 7 ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 9
CHAPTER 1 Hardware Specifications - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 10
......1-3 Display ...1-3 Graphics ...1-4 Storage Subsystem ...1-4 Audio Subsystem...1-4 Communication ...1-5 Privacy Control ...1-5 Power Adapter and Battery ...1-5 Keyboard and Pointing Device ...1-6 I/O Ports...1-6 Software and Tools ...1-7 Warranty ...1-8 Dimensions and Weight...1-8 Environment... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 11
Hardware Specifications and Configurations Features The following is a summary of the computer's many features. 0 Operating System - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 12
Graphics - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 13
Communication Webcam - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 14
Keyboard and Pointing Device Keyboard - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 15
Software and Tools Productivity - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 16
Web links and utilities - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 17
... Ambient Light Sensor Webcam LED Integrated webcam Touch Screen Battery indicator Description Controls the keyboard and monitor backlights. Camera... (LCD), displays computer output, supports multi-touch input. Indicates the computer's battery status. Blue: The computer is in AC mode. Blinking ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 18
... View No. 1 2 3 4 Icon Item DC-in jack Micro HDMI port Headphone/Mic in combo jack Power button Description Connects to the AC adapter. Supports high definition digital video connections. Connects to combo Headphone/Mic in devices Turns the computer on and off. 1-10 Hardware Specifications and ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 19
... 1-3. Right View No. 1 Icon Item Multi-in-1 card reader Description Supports MMC, MMCplus, and SD cards. Note: Only one card can .... Connects to USB devices (e.g., USB mouse, USB camera). For optional strap accessory. 2-3 4 USB 3.0 port Strap Slot Hardware Specifications and Configurations 1-11 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 20
...Figure 1-4. Base View Table 1-4. Base View No. 1 Icon Item Battery reset pinhole Description Insert a paperclip into the hole and ... for four seconds to reset the computer (simulates removing and reinstalling the battery) Deliver stereo audio output. 2 Speakers 3 Integrated microphone Internal ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 21
Touchpad Basics 0 Figure 1-5. - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 22
Keyboard The keyboard contains an inverted "T" cursor key, Windows® key, Application key, function lock keys and hotkeys controlling various computer features. 0 Figure 1-6. Keyboard Lock Key The keyboard has one lock key which the user can toggle on and off. 0 Figure 1-7. Keyboard Lock Key... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 23
... be used with other keys to provide a variety of functions. Functions supported by Windows 8: : Toggle the screen between desktop and Start screen. ... +Break: Display the System Properties dialog box Functions supported by Windows XP: +Break: Display the System Properties dialog box ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 24
... Off using a pop-up window. Puts the computer in Sleep mode. Turns off the LCD back light Switches the display output between the display screen, external monitor (if connected) or both. Turns the touchpad On or Off. Turns the speakers On or Off. Decreases the brightness of the keyboard backlight. ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 25
System Block Diagram 0 Figure 1-10. System Block Diagram Hardware Specifications and Configurations 1-17 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 26
... Tables Computer Specifications Item Dimensions Width Depth Height Weight (equipped with 4-cell battery pack) Weight (equipped with 4-cell battery pack + 4-cell second battery) Input power Operating voltage Operating current (max) Temperature Operating (not writing to ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 27
System Board Item Core logic Graphics USB 3.0 Wireless LAN + Bluetooth Audio codec Card reader Processor Item CPU ... cores· L1 cache size: Two 32 KB instruction caches and two 32 KB data caches L2 ... Specifications Item i3-3217U i5-3317U i5-3427U i7-3517U i7-3667U CPU Speed 1.8 GHz 1.7 GHz 1.8 ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 28
... Memory size Maximum system memory size Graphics Controller Item Chipset Specification Intel® HD Graphics 4000 with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 11, OpenG® 3.1 and OpenCL® v1.1 Specification Integrated in the Mobile Intel® HM77 Express Chipset 4 GB onboard ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 29
... Item Type Total number of keys Windows logo key Internal and external USB keyboard work simultaneously? Features Acer S7 keyboard 68-/69-/73-key Yes Yes Specification Inverted "T" cursor keys Hotkeys for volume and brightness level, ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 30
.... Read Speed Max. Read Speed Power Requirement Card Reader Item Controller Cards supported RTS 5138 Specification 550MB / s 510MB / s 550MB / s 520MB / s... mm 90/60 340 nit 500:1 8 ms 25 ms 3W 1-channel LVDS White LED (WLED) 310 g 306.8 × 189.2 × 3.6 mm 1-22 Hardware Specifications ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 31
Supported Display Resolutions Specification 1024×768, 60 Hz 1152×864, 60 Hz 1280×768, 60 Hz 1280×800, 60 Hz...for DAC output 90 dB Signal-to-Noise Ratio (A-weighting) for ADC input Internal Digital Power support: 3.3V digital core power; 1.5-3.3V digital IO power for HDA link; 3.0-5.5V analog power... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 32
... Specification Chicony HD_SS CH_SONY119_SP Chicony HD_S CH_SONY119_SP Primax PM_SONY119_SP Resolution Wireless LAN + Bluetooth Item Module Frequency band Protocols and data rates supported 1.3 MP HD Specification Liteon 3rd WiFi 2x2 AGN+ BT4.0 ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 33
... mode. Indicator off: The computer is turned off. Battery status AC adapter connected: Solid blue... state. AC adapter disconnected: Blinking amber: Battery charge is in critically low state Indicator off...-60 Hz 19 V, 3-pin Specification Main Battery SANYO AP12F3J Lithium-polymer 4680mAh 4... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 34
... entered through a mechanical means; no electrical current is running through the circuitry and it can be worked on without damaging the hardware or endangering service personnel. Except for the real-time clock, power consumption is zero. G2/S5 Soft Off - OS initiated shutdown. The computer consumes... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 35
...Smart-Pad Numeric data processor Intel® Management Engine Interface Intel® 7 Series/C216 Chipset Family PCI Express Root Port 1 1E10 ... 4 1E16 Qualcomm Atheros AR5BMD222 Wireless Network Adapter High Definition Audio Controller Intel® 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 36
System IO Address Map I/O address (hex) 0000 - 001F 0000- 0C1F 0020- 0021 0024- 0025 0028- 0029 002C - 002D 002E - 002F 0030- 0031 0034- 0035 0038- 0039 003C - 003D 0040 - 0043 004E - 004F 0050- 0053 0060- 0060 0061- 0061 0062- 0062 0063- 0063 0064- 0064 0065- 0065 0066- 0066 0067- 0067 0070- 0070 ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 37
...Chipset Family SMBus Host Controller -1E22 Intel® 7 Series Chipset Family SATA RAID Controller Intel®... Chipset Family SATA RAID Controller Intel® 7 Series Chipset Family SATA RAID Controller Intel... Chipset Family SATA RAID Controller Intel® 7 Series Chipset Family SATA RAID Controller Motherboard... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 38
1-30 Hardware Specifications and Configurations - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 39
CHAPTER 2 System Utilities - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 40
BIOS Setup Utility ...2-3 Navigating the BIOS Utility ...2-3 BIOS Menus ...2-4 BIOS Flash Utilities ...2-12 DOS Flash Utility ...2-13 WinFlash Utility ...2-13 Remove HDD/BIOS Password Utilities ...2-14 Removing the HDD Password ...2-14 Removing the BIOS Passwords ...2-15 Using DMI Tools ...2-16 LAN... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 41
... and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to Chapter 4, Troubleshooting when a problem arises. To enter this utility, during POST (power-on self-test), press F2 when the prompt appears on ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 42
BIOS Menus This section describes the InsydeH2O BIOS Setup Utility menu tabs. 0 NOTE: NOTE: The screenshots used in this chapter are for reference only. Actual values can vary depending on the computer model. Information This tab shows a summary of the computer's hardware information. 0 ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 43
Table 2-1. Hardware Information (Continued) Parameter Product Name Manufacturer Name UUID Description Model name of the computer. Computer manufacturer. The universally unique identifier tag assigned to the computer. System Utilities 2-5 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 44
... 2-2. BIOS Main Table 2-2. BIOS Main Parameter System Time System Date Total Memory Video Memory Network Boot F12 Boot Menu SATA Mode xHCI Support Function Key Behavior Description System time expressed in 24-hour format. System date. Total system memory available. System memory allocated for ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 45
Security Use this tab to safeguard and protect the computer from unauthorized use. 0 Figure 2-3. BIOS Security Table 2-3. BIOS Security Parameter Supervisor Password Is User Password Is HDD0 Password Is Set Supervisor Password Set User Password Set HDD0 Password Password on Boot Secure Boot ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 46
Table 2-3. BIOS Security (Continued) Parameter Erase all Secure Boot Setting Description Option to clear all Secure Boot signature databases (PK, KEK, db, dbx). Note: An administrator password is required to configure this parameter. Option to launch an UEFI application from the FAT32 EFI partition... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 47
Setting a Password Follow the succeeding instructions to set the user or supervisor passwords. 1. Press to highlight a Set _____ Password parameter and press Enter. The Set _____ Password dialog box appears. Set Supervisor Password Enter New Password [ Confirm New Password [ ] ] 0 Figure 2-4. Set... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 48
Changing a Password 0 1. Press to highlight a Set _____ Password parameter and press Enter. The Set _____ Password dialog box appears. Set Supervisor Password Enter Current Password [ Enter New Password [ Confirm New Password [ ] ] ] Figure 2-6. Set Supervisor Password 2. Type the current ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 49
... boot devices in the following order: 1. Windows Boot Manager 2. Primary Hard Disk Drive 3. Network boot -IPV4 4. External USB hard drive 5. External USB optical drive 6. Network boot -IPV6 Press to select a device and press F5 or F6 to move it up or ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 50
Exit Use the Exit tab to save or discard changes and close the BIOS Setup Utility. 0 Figure 2-9. BIOS Exit Table 2-9. Exit Parameters Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Close the BIOS Setup Utility and save the setup... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 51
BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 52
Remove HDD/BIOS Password Utilities This section explains how to remove the HDD and BIOS passwords. 0 Removing the HDD Password NOTE: NOTE: If the incorrect HDD password is entered three times in succession, an error is generated. (Figure 2-10) Password Error Status 0 HDD password error code ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 53
4. Select option 2 (upper case ASCII code) and press Enter. 5. Write down the generated master password. 6. Reboot the computer. 7. In the HDD password prompt, type the master password generated in step 5, then press Enter. System Utilities 2-15 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 54
..."Removing the Lower Case" procedure described on page 3-7. 3. Perform the "Removing the Battery Pack" procedure described on page 3-8. 4. Perform the "Removing the ... Board" procedure described on page 3-60. 11. Perform the "Reinstalling the Battery Pack" procedure described on page 3-67. 12. Perform ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 55
Using DMI Utility The DMI (Desktop Management Interface) Tool generates a standard framework for managing and tracking system components. The DMI utility supports DOS, Window 7 and Windows 8 with WMI interface installation. 0 Using DMI Utility in DOS Mode Perform the following steps to use the DMI... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 56
5. Set Boot Mode to Legacy. Figure 2-15. BIOS Boot Mode 6. Connect the USB HDD and reboot the computer. 7. At the command prompt, navigate to the DMI folder. 8. Execute the < DMI.EXE> file. NOTE: Table 2-16. NOTE: DMI Tool Command Usage Description Read Manufacture Name Write Manufacture Name ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 57
Using DMI Utility in Windows Mode Perform the following steps to use the DMI Utility in 32- or 64-bit Windows OS mode: 1. Navigate to the correct DMI folder (DMI\Windows\x86 for 32-bit Windows OS or DMI\WIndows\x64 for 64-bit Windows OS). 2. Using your mouse, right click the wDMI32.exe or wDMI64.... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 58
2-20 System Utilities - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 59
CHAPTER 3 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 60
... Disassembly Process ...3-5 Removing the Lower Case ...3-7 Removing the Battery Pack ...3-8 Removing the Left and Right Speakers ...3-10 Removing the RTC Battery ...3-12 Removing the Hold Sensor Board ...3-13 ... Sensor Board...3-62 Reinstalling the RTC Battery ...3-64 Reinstalling the Left and Right ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 61
Machine Maintenance Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 62
Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 0 Figure 3-1. AC Adapter 3. Remove any dummy ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 63
...the WLAN/M-SATA board, you must first remove the battery pack, then the WLAN module, in that order. 0 ... Flowchart Table 3-2. Screw List Step Screw Quantity Acer Part Number Lower Case Disassembly M2 x ....3R0 86.9A562.3R0 86.9A562.3R0 Battery Pack Disassembly Speaker Module Disassembly Hold Sensor... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 64
Table 3-2. Screw List Step Screw Quantity Acer Part Number Touchpad Module Disassembly Mainboard Disassembly Thermal Module Disassembly Upper Case Disassembly WLAN Antenna Holder Disassembly Keyboard Disassembly M1.2 x L1 M2 x L3 Thermal Screw M2 x L4 M2 x L3 M1.2 x L1 5 6 3 4 2 53 86.9A56R.1R0 ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 65
Removing the Lower Case 1. Remove the eleven screws securing the lower case to the upper case assembly. 0 Figure 3-3. Table 3-3. Screws Step Lower Case Screws Screw Quantity Screw Type Lower Case Disassembly M2 x L3.5 M2 x L5 8 3 2. Gently lift the lower case from the upper case assembly.... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 66
..."Removing the Lower Case" procedure described on page 3-7. 2. Remove the screw securing the battery pack to the upper case. 0 Figure 3-5. Table 3-5. Screw Step Battery Pack Screw Screw Quantity Screw Type Battery Pack Disassembly M2 x L2 1 3. Lift the battery pack off its ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 67
... the battery pack cable from the mainboard. Figure 3-7. Battery Pack Cable 5. Detach the battery pack from the upper case assembly. Figure 3-8.... pack has been highlighted with the yellow border in Figure 3-8. Remove the battery and follow local regulations for disposal. Machine Maintenance 3-9 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 68
Removing the Left and Right Speakers 1. Perform the "Removing the Lower Case" procedure described on page 3-7. 2. Perform the "Removing the Battery Pack" procedure described on page 3-8. 3. Disconnect the speaker's cable from the mainboard. 0 Figure 3-9. Speaker Cable 4. Release the speaker ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 69
5. Remove the four screws securing the left and right speakers to the upper case assembly. Figure 3-11. Table 3-11. Screws Step Left and Right Speaker Screws Screw Quantity Screw Type Speaker Module Disassembly M2 x L2 4 6. Detach the left and right speakers from the upper case assembly. ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 70
... "Removing the Lower Case" procedure described on page 3-7. 2. Perform the "Removing the Battery Pack" procedure described on page 3-8. 3. Disconnect the RTC battery cable from the mainboard. 0 Figure 3-13. RTC Battery Cable 4. Detach the RTC battery from the upper case assembly. Figure 3-14. ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 71
Removing the Hold Sensor Board 1. Perform the "Removing the Lower Case" procedure described on page 3-7. 2. Perform the "Removing the Battery Pack" procedure described on page 3-8. 3. Release the connector latch (1) from the mainboard, then disconnect the hold sensor cable (2). 0 Figure 3-15. Hold... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 72
5. Detach the hold sensor board from the upper case assembly. Figure 3-17. Hold Sensor Board NOTE: A circuit board that is > 10cm2 has been highlighted with a yellow rectangle in Figure 3-17. Follow the local regulations for disposing this type of circuit board. NOTE: 6. Release the connector ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 73
Removing the M-SATA Board 1. Perform the "Removing the Lower Case" procedure described on page 3-7. 2. Perform the "Removing the Battery Pack" procedure described on page 3-8. 3. Release the camera and touch screen cable from the adhesive tape securing it. 0 Figure 3-19. Camera and Touch Screen ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 74
5. Remove the screw securing the M-SATA board to the upper case assembly. Figure 3-21. M-SATA Board Screw Table 3-21. Screw Step Screw Quantity Screw Type M-SATA Board Disassembly M2 x L3 1 6. Detach the M-SATA board from the upper case assembly. Figure 3-22. M-SATA Board NOTE: A circuit ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 75
Removing the Small Fan 1. Perform the "Removing the Lower Case" procedure described on page 3-7. 2. Perform the "Removing the Battery Pack" procedure described on page 3-8. 3. Perform the "Removing the M-SATA Board" procedure described on page 3-15. 0 4. Release the connector latch (1) from the ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 76
6. Detach the small fan from the upper case assembly. Figure 3-25. Small Fan 3-18 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 77
Removing the Big Fan 1. Perform the "Removing the Lower Case" procedure described on page 3-7. 2. Perform the "Removing the Battery Pack" procedure described on page 3-8. 3. Release the LCD cable from the adhesive tape securing it. 0 Figure 3-26. LCD Cable Adhesive Tape 4. Disconnect the LCD cable... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 78
5. Release the connector latch (1) from the mainboard, then disconnect the big fan cable (2). Figure 3-28. Big Fan Cable 6. Remove the two screws securing the big fan to the upper case assembly. Figure 3-29. Big Fan Screws Table 3-29. Screws Step Screw Quantity Screw Type Big Fan Disassembly M2... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 79
7. Detach the big fan from the upper case assembly. Figure 3-30. Big Fan Machine Maintenance 3-21 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 80
Removing the Touchpad Module 1. Perform the "Removing the Lower Case" procedure described on page 3-7. 2. Perform the "Removing the Battery Pack" procedure described on page 3-8. 0 3. Release the connector latch (1) from the mainboard, then disconnect the touchpad cable (2). Figure 3-31. Touchpad... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 81
5. Remove the five screws securing the touchpad module to the upper case assembly. Figure 3-33. Touchpad Module Screws Table 3-33. Screws Step Screw Quantity Screw Type Touchpad Module Disassembly M1.2 × L1 5 6. Release the touchpad module from the adhesive tape and spacer securing it. ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 82
7. Detach the touchpad module from the upper case assembly. Figure 3-35. Touchpad Module NOTE: A circuit board that is > 10cm2 has been highlighted with a yellow rectangle in Figure 3-35. Follow the local regulations for disposing this type of circuit board. NOTE: 3-24 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 83
Removing the EL Small Board 1. Perform the "Removing the Lower Case" procedure described on page 3-7. 2. Perform the "Removing the Battery Pack" procedure described on page 3-8. 3. Release the connector latch (1) from the mainboard, then disconnect the EL small board cable (2). 0 Figure 3-36. EL ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 84
5. Detach the EL small board from the upper case assembly. Figure 3-38. EL Small Board NOTE: A circuit board that is > 10cm2 has been highlighted with a yellow rectangle in Figure 3-38. Follow the local regulations for disposing this type of circuit board. NOTE: 3-26 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 85
... the Lower Case" procedure described on page 3-7. 2. Perform the "Removing the Battery Pack" procedure described on page 3-8. 3. Perform the "Removing the... Speakers" procedure described on page 3-10. 4. Perform the "Removing the RTC Battery" procedure described on page 3-12. 5. Perform the "Removing ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 86
12. Release the connector latch (1) from the mainboard, then disconnect the keyboard cable (2). Figure 3-40. Keyboard Cable 13. Remove the six screws securing the mainboard to the upper case. Figure 3-41. Mainboard Screws Table 3-41. Screws Step Screw Quantity Screw Type Mainboard Disassembly ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 87
14. Detach the DC-In bracket from the upper case. Figure 3-42. DC-In Bracket 15. Gently turn the mainboard over to access the bottom side of the mainboard. Figure 3-43. Mainboard NOTE: A circuit board that is > 10cm2 has been highlighted with a yellow rectangle in Figure 3-43. Follow the local ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 88
16. Disconnect the DC-In cable from the mainboard. Figure 3-44. DC-In Cable 17. Detach the DC-In cable from the mainboard. Figure 3-45. DC-In Cable Layout 3-30 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 89
18. Detach the DC-In module from the mainboard. Figure 3-46. DC-In Module 19. Release the WLAN antenna cables from the adhesive tape securing it. Figure 3-47. WLAN Antenna Cables Adhesive Tape Machine Maintenance 3-31 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 90
20. Unplug the two antenna cables from the WLAN module. Figure 3-48. WLAN Module Antennas + IMPORTANT: For reference during machine reassembly, note that the auxiliary cable have a white spot marking on it and should be reconnected to the auxiliary connector. 3-32 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 91
Removing the Thermal Module 1. Perform the "Removing the Mainboard" procedure described on page 3-27. 2. Loosen the spring-loaded captive screws securing the thermal module. Follow the screw sequence indicated on Figure 3-49. 0 Figure 3-49. Thermal Module Screws Table 3-49. Screws Step Screw ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 92
Removing the LED Indicator 1. Perform the "Removing the Mainboard" procedure described on page 3-27. 2. Disengage the latches on the middle cover from the upper case assembly in the sequence shown on Figure 3-51, then detach the middle cover. 0 Figure 3-51. Middle Cover 3. Detach the LED ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 93
Removing the Upper Case Assembly 1. Perform the "Removing the Mainboard" procedure described on page 3-27. 2. Perform the "Removing the LED Indicator" procedure described on page 3-34. 3. Tilt the upper case until it is approximately at a 45° angle with the LCD assembly. 0 Figure 3-53. Upper ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 94
5. Gently lift the upper case assembly away from the LCD module. Figure 3-55. Upper Case Assembly 3-36 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 95
Removing the Keyboard NOTE: NOTE: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force when removing. 1. Perform the "Removing the Upper Case Assembly" procedure described on page 3-35. 2. Release the keyboard from the adhesive tape securing it ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 96
4. Detach the keyboard from the upper case. Figure 3-58. Keyboard 3-38 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 97
Reassembly Process Reinstalling the Keyboard 1. Place the keyboard in its slot in the upper case assembly. 0 0 Figure 3-59. Keyboard 2. Secure the keyboard to the upper case assembly using fifty three screws. Figure 3-60. Keyboard Screws Table 3-60. Screws Step Screw Quantity Screw Type ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 98
3. Secure the keyboard to the upper case assembly using adhesive tape. Figure 3-61. Keyboard Adhesive Tape 3-40 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 99
Reinstalling the Upper Case Assembly 1. Gently insert the upper case assembly into the LCD module. 0 Figure 3-62. Upper Case Assembly 2. Secure the upper case assembly to the LCD hinges using four screws. Figure 3-63. Upper Case Screws - LCD Hinges Table 3-63. Screws Step Screw Quantity Screw ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 100
Reinstalling the LED Indicator 1. Insert the LED indicator into the upper case assembly. 0 Figure 3-64. LED Indicator 2. Insert the middle cover into the upper case assembly until it latch into place. Figure 3-65. Middle Cover 3-42 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 101
Reinstalling the Thermal Module 1. Place the thermal module into the mainboard. 0 Figure 3-66. Thermal Module 2. Tighten the spring-loaded captive screws to secure the thermal module to the mainboard. Follow the screw sequence indicated on Figure 3-67. Figure 3-67. Thermal Module Screws Table 3-... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 102
... 1. Connect the two antenna cables to the WLAN module. 0 Figure 3-68. WLAN Module Antennas + IMPORTANT: Note that the auxiliary cable have a white spot marking on it and should be reconnected to the auxiliary connector. 2. Secure the WLAN antenna cables to the mainboard using adhesive tape. ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 103
3. Insert the DC-In module into its socket in the upper case assembly. Figure 3-70. DC-In Module 4. Insert the DC-In cable into the mainboard. Figure 3-71. DC-In Cable Layout Machine Maintenance 3-45 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 104
5. Connect the DC-In cable to the mainboard. Figure 3-72. DC-In Cable 6. Gently turn the mainboard over and place it into its socket in the upper case assembly. Figure 3-73. Mainboard 3-46 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 105
7. Place the DC-In bracket into the upper case. Figure 3-74. DC-In Bracket 8. Secure the mainboard to the upper case using six screws. Figure 3-75. Mainboard Screws Table 3-75. Screws Step Screw Quantity Screw Type Mainboard Reassembly M2 × L3 6 Machine Maintenance 3-47 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 106
9. Connect the keyboard cable to the mainboard (1), then press the connector latch (2) until it locks into place. Figure 3-76. Keyboard Cable 10. Connect the LED indicator cable to the mainboard (1), then press the connector latch (2) until it locks into place. Figure 3-77. LED Indicator Cable ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 107
Reinstalling the EL Small Board 1. Place the EL small board into the upper case assembly. 0 Figure 3-78. EL Small Board 2. Place the cable into the upper case assembly (1). Connect the EL small board cable to the EL small board (2), then press the connector latch (3) until it locks into place. ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 108
3. Connect the EL small board cable to the mainboard (1), then press the connector latch (2) until it locks into place. Figure 3-80. EL Small Board Cable 3-50 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 109
Reinstalling the Touchpad Module 1. Place the touchpad bracket into the upper case assembly. 0 Figure 3-81. Touchpad Bracket 2. Secure the touchpad bracket to the upper case assembly using adhesive tape with spacer. Figure 3-82. Touchpad Bracket Self Adhesive Tape and Spacer Machine Maintenance... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 110
3. Secure the touchpad bracket to the upper case assembly using five screws. Figure 3-83. Touchpad Bracket Screws Table 3-83. Screws Step Screw Quantity Screw Type Touchpad Bracket Reassembly M1.2 × L1 5 4. Turn the computer over and open the LCD panel. 5. Insert the touchpad module into its ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 111
6. Press the upper edges of the touchpad module until the latches lock into place. Figure 3-85. Touchpad Latches 7. Close the LCD panel and turn the computer over. 8. Place the cable into the upper case assembly (1). Connect the touchpad cable to the touchpad board (2), then press the connector ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 112
9. Connect the touchpad cable to the mainboard (1), then press the connector latch (2) until it locks into place. Figure 3-87. Touchpad Cable 3-54 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 113
Reinstalling the Big Fan 1. Place the big fan into the upper case assembly. 0 Figure 3-88. Big Fan 2. Secure the big fan to the upper case assembly using two screws. Figure 3-89. Big Fan Screws Table 3-89. Screws Step Screw Quantity Screw Type Big Fan Reassembly M2 x L3 2 Machine Maintenance... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 114
3. Connect the big fan cable to the mainboard (1), then press the connector latch (2) until it locks into place. Figure 3-90. Big Fan Cable 4. Connect the LCD cable to the mainboard. Figure 3-91. LCD Cable 3-56 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 115
5. Secure the LCD cable to the mainboard using adhesive tape. Figure 3-92. LCD Cable Adhesive Tape Machine Maintenance 3-57 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 116
Reinstalling the Small Fan 1. Place the small fan into the upper case assembly. 0 Figure 3-93. Small Fan 2. Secure the small fan to the upper case assembly using two screws. Figure 3-94. Small Fan Screws Table 3-94. Screws Step Screw Quantity Screw Type Small Fan Reassembly M2 x L3 2 3-58 ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 117
3. Connect the small fan cable to the mainboard (1), then press the connector latch (2) until it locks into place. Figure 3-95. Small Fan Cable Machine Maintenance 3-59 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 118
Reinstalling the M-SATA Board 1. Insert the M-SATA board into the upper case assembly. 0 Figure 3-96. M-SATA Board 2. Secure the M-SATA board to the upper case assembly using one screw. Figure 3-97. M-SATA Board Screw Table 3-97. Screw Step Screw Quantity Screw Type M-SATA Board Reassembly M2 ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 119
3. Connect the camera and touch screen cable to the mainboard. Figure 3-98. Camera and Touch Screen Cable 4. Secure the camera and touch screen cable to the mainboard using adhesive tape. Figure 3-99. Camera and Touch Screen Cable Adhesive Tape Machine Maintenance 3-61 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 120
Reinstalling the Hold Sensor Board 1. Connect the hold sensor cable to the hold sensor board (1), then press the connector latch (2) until it locks into place. 0 Figure 3-100. Hold Sensor Cable 2. Place the hold sensor board into the upper case assembly. Figure 3-101. Hold Sensor Board 3-62... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 121
3. Secure the hold sensor board to the upper case assembly using one screw. Figure 3-102. Table 3-102. Screw Step Hold Sensor Board Screw Screw Quantity Screw Type Hold Sensor Board Reassembly M2 x L2 1 4. Connect the hold sensor cable to the mainboard (1), then press the connector latch ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 122
Reinstalling the RTC Battery 1. Place the RTC battery into the upper case assembly. 0 Figure 3-104. RTC Battery 2. Connect the RTC battery cable to the mainboard. Figure 3-105. RTC Battery Cable 3-64 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 123
Reinstalling the Left and Right Speakers 1. Place the left and right speakers into the upper case assembly. 0 Figure 3-106. Left and Right Speakers 2. Secure the left and right speakers to the upper case assembly using four screws. Figure 3-107. Table 3-107. Screws Step Left and Right Speaker... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 124
3. Insert the speaker cable into the latches in the upper case assembly. Figure 3-108. Upper Case Assembly Latches 4. Connect the speaker's cable to the mainboard. Figure 3-109. Speaker Cable 3-66 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 125
Reinstalling the Battery Pack 1. Place the battery pack into the upper case assembly. 0 Figure 3-110. Battery Pack 2. Connect the battery pack cable to the mainboard. Figure 3-111. Battery Pack Cable Machine Maintenance 3-67 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 126
... battery pack into its slot in the upper case assembly. Figure 3-112. Battery Cable 4. Secure the battery pack to the upper case using one screw. Figure 3-113. Table 3-113. Screw Step Battery Pack Screw Screw Quantity Screw Type Battery Pack Reassembly M2 x L2 ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 127
Reinstalling the Lower Case 1. Gently place the lower case into the upper case assembly then press on all sides until the lower case latches into place. 0 Figure 3-114. Lower Case 2. Secure the lower case to the upper case assembly using eleven screws. Figure 3-115. Table 3-115. Screws Step ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 128
3-70 Machine Maintenance - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 129
CHAPTER 4 Troubleshooting - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 130
... USB Failure ...4-13 WLAN Failure ...4-14 Card Reader Failure ...4-15 Thermal Unit Failure ...4-16 Other Functions Failure ...4-17 Intermittent Problems ...4-18 Undetermined Problems...4-18 Error Codes ...4-19 BIOS Beep Codes ...4-20 POST Codes ...4-25 Component Codes...4-25 Progress Codes ...4-29 ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 131
... to be performed as described. 0 NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and ... 4. If the issue is still not resolved, refer to the Online Support Information on page 9-3 Troubleshooting... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 132
... on, perform the following, one at a time, to correct the problem. Do not replace a non-defective ..." section on page 4-16. 5. Remove all external and non-essential hardware connected .... 7. If the issue is still not resolved, refer to the Online Support Information on page 9-3. 0 4-4 Troubleshooting... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 133
.... 1. Make sure that internal display is selected. Switch between the internal and external display by pressing Fn+F5. 0 NOTE: NOTE: This hotkey may not apply to all models. Refer to the computer's user manual for the applicable hotkey sequence. 2. Make sure the computer has power by ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 134
3. Drain stored power by removing the power cable and the battery pack. Hold the power button for 10 seconds. ...NOTE: NOTE: Make sure that the computer is not running on battery alone as this may reduce display brightness. 2. Adjust the brightness to its highest level. Refer to the User Manual for ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 135
LCD Failure If the LCD fails, perform the following, one at a time. Do not replace a non-defective FRU: 0 Figure 4-3. LCD Failure Troubleshooting 4-7 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 136
Keyboard Failure If the Keyboard fails, perform the following, one at a time. Do not replace a non-defective FRU: 0 Figure 4-4. Keyboard Failure 4-8 Troubleshooting - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 137
Touchpad Failure If the Touchpad fails, perform the following, one at a time. Do not replace a non-defective FRU: 0 Figure 4-5. Touchpad Failure Troubleshooting 4-9 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 138
... Speakers fail, perform the following, one at a time. Do not replace a non-defective FRU: 0 Figure 4-6. Internal Speaker Failure Sound Problems Perform the following, one at a time. 1. Boot the computer. 2. Navigate to Start Control Panel System and Maintenance System Device ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 139
- Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 140
Microphone Failure If internal or external Microphones fail, perform the following, one at a time. 0 Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab. 2. Right click on the ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 141
USB Failure If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU: 0 Figure 4-8. USB Failure Troubleshooting 4-13 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 142
WLAN Failure If the WLAN fails, perform the following, one at a time. Do not replace a non-defective FRU: 0 Figure 4-9. WLAN Failure 4-14 Troubleshooting - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 143
Card Reader Failure If the Card Reader fails, perform the following, one at a time. Do not replace a non-defective FRU: 0 Figure 4-10. Card Reader Failure Troubleshooting 4-15 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 144
Thermal Unit Failure If the Thermal Unit fails, perform the following, one at a time. Do not replace a non-defective FRU: 0 Figure 4-11. Thermal Unit Failure 4-16 Troubleshooting - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 145
Other Functions Failure 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective. 0 Troubleshooting 4-17 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 146
...Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do ... are no more errors. 0 Undetermined Problems The diagnostic problems does not identify which... check the components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 147
...xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System is disabled. An incorrect password was entered. Battery critically low. In this situation BIOS will issue four (4) short ... 010 070 071 072 110 Troubleshooting 4-19 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 148
... Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus 4-20 Troubleshooting - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 149
...5Bh 5Ch 60h 62h 64h 66h 67h 68h Troubleshooting Enable cache before system BIOS shadow 1-4-1-1 ... 2-2-3-1 Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" ...RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 150
... non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA... Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS...table Search for option ROMs. One long, two short beeps on checksum failure. 4-22 Troubleshooting - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 151
... A0h A2h A4h A8h AAh ACh AEh B0h B2h B4h B5h B6h B9h BAh BBh BCh BDh BEh BFh C0h C1h C2h C3h C4h C5h C6h C7h Troubleshooting Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 152
... EEh EFh F0h F1h F2h F3h F4h F5h F6h F7h 1 Force check (optional) Extended checksum (optional) Unknown interrupt Initialize the chipset Initialize the bridge Initialize the ...System Management Mode Output one beep before boot Boot to Mini DOS Clear Huge Segment Boot to Full DOS 4-24 Troubleshooting - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 153
... to show the execution point while booting or executing services. Error Codes are designed to halt on exceptional (fatal)...0x34) POSTCODE_CC_MONOTONIC_COUNTER (0x35) POSTCODE_CC_SMBIOS_EVENT_LOG (0x36) POSTCODE_CC_RTC (0x37) POSTCODE_CC_BOOT_MANAGER (0x38) POSTCODE_CC_VGA (0x39) Troubleshooting 4-25 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 154
...) POSTCODE_CC_GRAPHICS_CONSOLE (0x50) POSTCODE_CC_SERIAL_CONSOLE (0x51) POSTCODE_CC_TEXT_CONSOLE (0x52) POSTCODE_CC_DISK_IO (0x53) POSTCODE_CC_PARTITION (0x54) POSTCODE_CC_SETUP (0x55) POSTCODE_CC_LEGACY_BIOS (0x56) POSTCODE_CC_BLOCK_IO_THUNK (0x57) POSTCODE_CC_CRYPTO (0x58) 4-26 Troubleshooting - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 155
... expansion. These values are reserved for core chipset drivers (north bridge, south bridge and CPU... Controller. These values are reserved for Small Silicon drivers (SIOs, flash, fingerprint, etc.) POSTCODE_CC_SUPER_IO (... platform usage. 0xb0-0xbf 0xc0-0xcf 0xd0-0xd7 0xd8-0xdf Troubleshooting 4-27 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 156
... (0xec) - No DXE IPL found at the end of PEI. POSTCODE_EC_IPL_DXE (0xed) - No DXE found at end of DXE IPL. POSTCODE_EC_IPL_PPI (0xee) - Couldn't find PPIs needed by DXE. POSTCODE_EC_DXE_ARCH (0xef) - Missing one or more architectural protocols at the end of DXE. 4-28 Troubleshooting - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 157
... the DE/UEFI entry point. POSTCODE_PC_COMP_SUPPORTED (0x05) - The Supported() member function of the component's instance of the Driver Binding protocol was called. POSTCODE_PC_COMP_START...usage. Reserved. These are reserved for future expansion. 0x20-0x3f 0x40-0x5f 0x60-0x7f Troubleshooting 4-29 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 158
4-30 Troubleshooting - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 159
CHAPTER 5 Jumper and Connector Locations - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 160
Mainboard Layout ...5-3 Clearing Password Check and BIOS Recovery ...5-5 Clearing the BIOS Passwords ...5-5 Performing a BIOS Recovery ...5-6 5-2 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 161
... CPU WLAN USB 3.0 port USB 3.0 port No. 7 8 9 10 11 12 13 Code CARD1 RAM1~8 BTY1 SPK1 PW1 LOUT1 HDMI1 Component Card reader connector Onboard memory Battery connector Speaker connector Power button Mic/Headphone port HDMI connector 3 4 5 6 CPU1 WLAN1 USB USB Jumper and Connector Locations 5-3 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 162
Figure 5-2. Mainboard Bottom Table 5-2. Mainboard Bottom No. 1 2 3 4 5 6 7 8 9 EDP1 L_DB1 CCD1 H_DB1 TP1 KB1 FAN2 FAN1 EL1 Code LCD connector LED connector Camera and touch screen connector DMIC small board connector Touchpad connector Keyboard connector Small fan connector Big fan connector EL ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 163
Clearing Password Check and BIOS Recovery This section provides procedures for: - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 164
... the computer. 0 Performing a BIOS recovery NOTE: NOTE: Make sure the battery pack is installed to the system and that the computer is connected to a UPS unit ... BIOS firmware. Refer to the "BIOS Flash Utilities" section on page 2-13 for detailed instructions. 0 5-6 Jumper and Connector Locations - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 165
CHAPTER 6 FRU List - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 166
Aspire S7-391 Exploded Diagrams ...6-4 Main Assembly ...6-4 FRU List ...6-6 6-2 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 167
... List This chapter provides users with a FRU (Field Replaceable Unit) listing in global configurations for the Aspire S7-391. Refer to this chapter whenever ordering for parts ...of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 168
Aspire S7-391 Exploded Diagrams Main Assembly 0 0 Figure 6-1. Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram No. 1 2 3 4 6-4 Keyboard Touchpad Glass Touchpad Board Touchpad Bracket 60.4WE04.001 FRU (Field Replaceable Unit) List Description Part Number 90.4WE07.C1D - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 169
... Diagram No. 5 6 7 8 9 10 11 12 13 14 15 16 17 Touchpad Mylar Upper Case Assembly Antenna Cap Antenna Holder Hold Sensor Board Battery Thermal Module Speaker Module EL Backlight Board Module M-SATA Board Mainboard Dummy Card Lower Case Assembly 42.4WE06.001 60.4WE06.003 23.40A77.001 Description Part... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 170
... 19V LITEON WHITE PA-1650-80AW LF KP.06503.006 KP.06503.007 Description Acer Part No. 0 BATTERY BTY PACK LI+ SANYO 4C 2.34AH SANYO KT.00403.009 BOARDS STORM TOUCHPAD +TP SUPPORT ASSY TOUCHPAD EMC SA157A-1600 6K.M3EN1.001 RESERVE STORM DMIC BD 10L 12763-1 PD D 55.M3EN1.001 ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 171
...-IS CT-RC 1.0M USA SPT-2 WHITE-IS CT-RC C.A. HDMI TO VGA CABLE C.A. USB TO ETHERNET CABLE STORM DC-IN CABLE Acer Part No. 27.M3EN1.002 27.M3EN1.014 27.M3EN1.007 27.M3EN1....M3EN1.001 NC.23811.008 NC.23811.00A 50.M3EN1.005 STORM ELB FFC GILDED 50.M3EN1.002 STORM HOLD SENSOR FFC... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 172
.../BRACKET ASSEMBLY Description Acer Part No. 60 STORM ANT CAP ASSY ....001 60.M3EN1.001 60 STORM LCM FRAME ASSY PD 60 ... TP ASSY RESERVE RESERVE 60 STORM UCASE ASSY 60.M3EN1.002... A GLASS FAN Fan 40x40 SUNON STORM 33.M3EN1.001 42.M3EN1.....M3EN1.001 FAN SUNON 30X30 STORM 23.M3EN1.002 6-8 FRU (Field... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 173
Category HDD/HARD DISK DRIVE Description Acer Part No. HDD FM0128R3 FOR STORM HDD FM0256R3 FOR STORM SSD ... PHISON SSE256GTTCR-S80 MLC HEATSINK HSINK THM UMA CCI STORM HSINK THM UMA COOLER MASTER STORM KEYBOARD KB MP-12C50J0J442 JP STORM 72KEY KB MP-12C53A0J442 AR STORM 67KEY KB MP... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 174
... KEYBOARD Description KB MP-12C56CUJ442 FCE STORM 68KEY KB MP-12C56D0J442 GR STORM 68KEY KB MP-12C56DKJ442 DK STORM 68KEY KB MP-12C56DNJ442 NR STORM... STORM 68KEY KB MP-12C56GBJ442 UK STORM 68KEY KB MP-12C56HUJ442 HU ...68KEY KB MP-12C56TQJ442 TR STORM 68KEY Acer Part No. NK.I1113.00W NK.I1113.00B NK.... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 175
.../FOX 12223-1 PD D STORM MB 1.9G/4G/HY/LITEON 12223-1 PD D Acer Part No. NB.M3E11.001 NB.M3E11...MYLAR STORM_ANT_MYLAR STORM_EMI_GASKET_A_CONDUCTIV E T-PAD GRHM_107*16*1.3MM STORM EAPUS T-PAD T-FLEX620_107*16*0.5MM STORM ....0 H0.8 BNI SCREW M2L5 CONCENTRIC SUS301 STORM KB STAND OFF AUT M2X2 STORM ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 176
Category SPEAKER Description Acer Part No. SPEAKER STORM FG 23.M3EN1.003 6-12 FRU (Field Replaceable Unit) List - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 177
CHAPTER 7 Test Compatible Components - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 178
Microsoft Windows 7 Environment Test ...7-3 7-2 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 179
...Components This computer's compatibility is tested and verified by Acer's internal testing department. All of its system ...please refer to the Compatibility Test Report released by the Acer Mobile System Testing Department. Microsoft ... SANYO 4 cell 2340mAh Main COMMON Battery DARFON AL12C Li-Ion 4S1P ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 180
... 60002041 QIMONDA VGA Chipset 10001067 INTEL NB Chipset 10001067 INTEL Keyboard 10001044 CHICONY AU2P_A10SL Keyboard CHICONY AU2P_A10SL AU2P Internal 12 Standard Silver NONE Y2010 Acer Legend Win 8 Backlit NK.I1213.001 HM77 NB Chipset Intel CS HM77 Chief River KI.G7501.002 UMA UMA (Intel) KI.23200.... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 181
...) with EK embedded" NC.22911.001 Ambient Light Sensor_2 Acer USB to Ethernet cable(White) Glass White Acer HDMI(D) to ... Ambient Light Sensor_2 Capella CM3218 Acer USB to Ethernet cable(White) NC.25311.002 NC.23811.00A A Cover Glass (White) Acer HDMI(D) to VGA converter(White) ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 182
...Type Acer USB to Ethernet cable(White) Gray Leather Envelope Bag for Storm Mouse Mouse_MT1BF Description Acer USB to Ethernet cable(White) Part No. NC.23811.....00E Mouse Acer Mouse - Bluetooth Darfon MT1BF White Acer Logo White Acer Logo Wiping KB Cloth Ultra Book 315 x... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 183
CHAPTER 8 Online Support Information - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 184
Online Support Information ...8-3 8-2 - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 185
... This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please ... Information section users can download information on all of Acer's Notebook, Desktop and Server models including: ... - Acer Aspire S7-391 | Acer S7-391 Notebook Service Guide - Page 186
8-4
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