Acer Aspire V3-551 Acer V3-551 and 551G Notebook Service Guide
Acer Aspire V3-551 Manual
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- Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 1
Aspire V3-5510 SERVICE GUIDE - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 2
Utility 2-2 BIOS 2-3 Information 2-3 Main 2-5 Security 2-6 Boot 2-10 Exit 2-11 Boot Manager 2-12 BIOS Flash Utilities 2-13 DOS Flash Utility View 3-4 Power Board View 3-5 CMOS Jumper 3-6 Chapter 4. Troubleshooting General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 3
Functions Failure 4-18 BIOS Problems 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Chapter 5. Service and Maintenance Introduction 5-3 Recommended Equipment 5-3 Maintenance Flowchart 5-4 Getting Started 5-6 Battery Pack Removal 5-7 Battery Pack Installation 5-8 Dummy Card - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 4
(Field Replaceable Unit) List Exploded Diagram 6-3 Main Assembly 6-3 Lower Cover Assembly 6-5 Upper Cover Assembly 6-6 LCD Assembly 6-7 FRU List 6-9 Screw List 6-15 Chapter 7. Test Compatible Components Microsoft® Windows® 7 Environment Test 7-2 Aspire V3-5510 7-2 Chapter 8. Online Support - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 5
service guide. Date Chapter Updates Service guide files and updates are available on the ACER/CSD website. For more information, go to http://csd.acer.com.tw. The information in this guide for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 6
The following conventions are used in this manual: WARNING: Indicates a potential for personal Keyboard keys are shown in bold italics. Example: After entering data, press Enter. • Screen output (text that represents information displayed on the system, such as menus, prompts, responses - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 7
available on your regional web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide. For Acer-authorized service providers: Your Acer office may have a different part number code than those given in the FRU list of this printed - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 8
CHAPTER 1 Hardware Specifications and Configurations Hardware Specifications and Configurations 1-2 Features 1-2 Notebook Tour 1-6 Top View 1-6 Front View 1-7 Left View 1-8 Right View 1-9 Base View 1-10 Touchpad Basics 1-11 Keyboard Basics 1-12 System Block Diagram 1-15 Specifications - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 9
and Configurations Features The following is a summary of the computer's many features: Operating System • Genuine Windows® 7 Home Premium • Genuine Windows® 7 Home Basic • Support to Genuine Windows® 8 Platform • AMD Family 15h FS1R2 "Trinity" APU • AMD A70M Fusion Controller Hub System Memory - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 10
Volume Leveler, Volume Maximizer, and Surround Virtualizer for Built-in Speakers technologies7 • High-definition audio support • Two built-in stereo speakers • MS-Sound compatible • Built-in microphone Camera • 1.3 M high-definition Camera Connectivity WLAN • IEEE 802.11 b/g/n WPAN • Bluetooth - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 11
103/104/107-key Acer Fine Tip keyboard • International language support • Independent standard numeric supporting two-finger scroll, pinch, rotate, flip Dimensions and Weight Dimension • 381.6 (W) x 253 (D) x 33.2 (D) mm (15 x 9.96 x 1.30 inches) Weight • 2.6 kg (5.74 lbs.) with 6-cell battery - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 12
Power Adapter and Battery Battery • 48W 4400mAh 6-cell Li-ion standard battery pack • Battery life: 4.5 hours • ENERGY STAR® Power Adapter • 65 W • 6-cell Li-ion battery pack • HDD pack • CD-ROM Module Software • Acer Backup Manager • Acer ePower Management • Acer eRecovery Management • McAfee - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 13
blue when the power is on. Touch-sensitive pointing device that functions like a computer mouse. Use to enter data into the computer. Also called Liquid-Crystal Display (LCD) screen, displays computer output. Receives audio input for sound recording or voice chatting. Web camera used for video - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 14
is charging. 2 • Blue: Battery is fully charged. HDD Indicator Indicates hard disk drive or card reader access. Wireless Connectivity Indicator Indicates the computer wireless connectivity status: • Off: Not connected to any wireless device. • Amber: A wireless device is active. 1-7 Hardware - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 15
VGA Port Connects to a VGA cable for external video output. 5 HDMI Port Supports high-definition digital video connections. Connects to USB 2.0 / 3.0 (SuperSpeed USB) devices. 6 USB 3.0 Port NOTE: Devices without USB 3.0 certification may not be compatible. 7 Microphone Jack Connects to - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 16
Right View 1 2 3 Figure 1:4. Right View # Icon Item 1 USB Ports 2 Optical Drive 3 Kensington Lock Slot Description Connects to USB 2.0 devices. Reads and writes CD and DVD discs. Connects to a Kensington-compatible computer security lock. NOTE: Wrap the computer security lock cable - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 17
Base View 1 2 3 Figure 1:5. Base View # Icon Item Description 1 Battery Bay Houses the computer battery pack. 2 Battery Release Latch Insert a suitable tool into the latch and slide to release the battery. HDD and Memory 3 Compartment Houses the computer HDD and main memory. Cover - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 18
Touchpad Basics 1 2 3 Figure 1:6. Touchpad # Item 1 Touchpad 2 Left Button 3 Right Button Description Move your finger across the touchpad to move the cursor. Tapping on the touchpad is the same as clicking the left mouse button. Press the left button to perform selection and execution - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 19
5 Windows Key 6 Fn Function Key Description When Caps Lock is on, all alphabetic characters are typed in uppercase. When Scroll Lock is on, the screen moves is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when doing a - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 20
or closes the Start menu. + Opens the Run dialog box. + Minimizes all windows. + + Undo minimize all windows. + Shows the help window. + Opens Windows Explorer. + Searches for a file or folder. + + + + + + + Shows - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 21
your computer. Sleep + Puts the computer in Sleep mode. Display Toggle Screen Blank + + Switches the display output between the display screen, external monitor (if connected), and both. Turns the display screen backlight off to save power. Press any key to return - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 22
System Block Diagram 1-15 VRAM 1G/2G 64M16/128M16 x 8 T25"Tguxgtf Thermal Sensor ADM1032 DDR3 ATI Vancuver Thames XT 128Bit DDR3 uFCBGA-962 HDMI Conn. LVDS Conn. HDMI LVDS (DIS Only) (DIS Only) VGA (DIS Only) LVDS Translator RTD2132S eDP Panel UMA eDP AMD Comal PCIe x 16 Gen2 DP2 APU HDMI - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 23
381.6 mm 15 in Width 253 mm 9.96 in Height (front to rear) 33.2 mm 1.3 in Weight (equipped with optical drive, flash drive, and battery) 2.6 kg 5.74 lbs Input power Operating voltage 18.55V ~ 19.95V Operating current 65W 3.42A (Max) 90W 4.74A (Max) Temperature Operating (not writing - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 24
System Board Major Chips Item Core logic VGA LAN USB 2.0 Super I/O controller Bluetooth Wireless PCMCIA Audio codec Card reader Specification AMD "Comal" Platform (AMD Trinity APU + AMD A70M FCH) ATI Thames-XT RadeonTM HD 7670M Graphics Atheros AR8151L-B GbE LAN Controller AMD A70M Fusion - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 25
H/W shut down at 92 °C SPL Spec (dBA) 28 31 34 37 40 System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Support DIMM voltage Supports DIMM package Specification AMD Trinity APU No - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 26
Max to 184MHz Specification Insyde 1.00 SPI 4MB • Insyde UEFI 2.3.1code base • Flash ROM 4 MB • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBIOS 2.3, PCI2.2. • DMI utility for BIOS serial number configurable/asset tag - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 27
GbE Keyboard Item Type Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features Specification GF7T_A10B US/103 UK/104 JP/107 Windows key support Yes • Support cursor keys • Factory configurable different languages by OEM customer Hardware Specifications - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 28
ST9320310AS HTS545050B9A 300 MK5065GSX ST9500325AS WD7500BPVT22HXZT1 MK7559GSXP HTS547575A9E 384 Capacity (GB) 320GB 500GB 750GB Bytes per sector 512 BYTE 512 BYTE 4096 BYTE 3 4 4 Data heads 2 4 4 2 4 4 Drive Format 2 2 2 Disks 1 2 2 1 2 2 Spindle speed (RPM) 5400RPM - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 29
Hard Disk Drive (continued) Item Vendor & WD3200BPVT- Model Name 22ZEST0 Capacity (GB) 320GB Bytes per sector 4096 BYTE 2 Data heads Specification WD5000BPVT22HXZT1 500GB 4096 BYTE 3 Drive Format 1 2 Disks Spindle speed (RPM) 5400RPM Performance Specifications Buffer size 8MB - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 30
CD-text DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA (Red Book) - Standard Audio CD & CD-TEXT 1.0) DVD+RW DVD-RW (Non CPRM & CPRM) DVD°"R Dual Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 31
text DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA (Red Book) - Standard Audio CD & CD , BD-RE DL (important must check information from datasheet) Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 32
LED 15.6" Item Vendor/Model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Typical White Luminance (cd/m2) also called Brightness Contrast Ratio Response Time (Optical Rise - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 33
Radeon™ Dual Graphics technology capable • AMD Catalyst Control Center VRAM Chipset Hynix Memory Size 1G / 2G Interface DDRIII Supported Resolution Resolution 16 bits 32 bits 800x600p/60Hz 4:3 V V 1024x600p/60Hz 16:10 V V 1024x768p/60Hz 4:3 V V 1280x720/60Hz 16:9 V V 1280x768 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 34
Bluetooth Interface (N/A) Item Chipset Data throughput Protocol Interface Connector type Supported protocol (List only supported protocols from Acer specs) Specification Bluetooth Module (N/A) Item Controller Features Specification Camera Item Vendor and Model Type Specification • Liteon, - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 35
onboard or optional Mono or Stereo Resolution Compatibility Sampling rate Internal microphone Internal speaker/quantity Specification Realtek ALC271X-GR On board Stereo Support 16/24bit PCM HD audio Interface Sample rate up to 192Khz resolution VSR (Variable Sampling Rate) Yes Yes/(2W speakers x2 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 36
Specification PANASONIC AS10D51 LGC AS10D81 Li-ion Li-ion 4400 mAh 4400 mAh 6 6 3S2P 3S2P Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration SIMPLO AS10D73 Li-ion 4400 mAh 6 3S2P Specification SIMPLO AS10D75 Li-ion 4400 mAh 6 3S2P USB Port - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 37
. Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state. Suspend to RAM (S3) • CPU set power down • VGA Suspend • PCMCIA Suspend • Audio Power Down • Hard Disk Power Down • CD-ROM Power Down • Super I/O Low Power mode Save to Disk (S4) Also - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 38
if both 3G and wireless devices are active at the same time • Blue color solid on: System on • Blue color off: System off Charging • Amber solid on - Battery charging with AC • Blue color solid on - Battery full • Amber color blinking - Battery abnormal stop charging or battery in low power state - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 39
System DMA Specification (N/A) Hardware DMA DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 NOTE: ExpressCard controller can use DMA 1, 2, or 5. System Function System Interrupt Specification (N/A) Hardware IRQ IRQ0 System Function IRQ1 IRQ2 IRQ3 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 IRQ12 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 40
Hardware IRQ System Function NOTE: ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. System IO Address Map (N/A) I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 41
I/O Address (hex) 0F0 - 0F1 0F2 - 0FF 100 - 16F 170 - 177 178 - 1EF 1F0 - 1F7 1F8 - 200 201 202 - 21F System Function (Shipping Configuration) System IO Address Specification (N/A) I/O Address (hex) System Function (Shipping Configuration) 220 - 22F 230 - 26D 26E - 26 278 - 27F 280 - 2AB - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 42
I/O Address (hex) 3B0 - 3BB 3BC - 3BF 3C0 - 3DF 3E0 - 3E1 3E2 - 3E3 3E8 - 3EF 3F0 - 3F7 3F8 - 3FF CF8 - CFB (PCIDIVO-1) (PCIDIVO-1) System Function (Shipping Configuration) 1-35 Hardware Specifications and Configurations - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 43
2 Diagnostic Utilities System Utilities 2-2 BIOS Setup Utility 2-2 Navigating the Bios Setup Utility 2-2 BIOS 2-3 Information 2-3 Main 2-5 Security 2-6 Boot 2-10 Exit 2-11 Boot Manager 2-12 BIOS Flash Utilities 2-13 DOS Flash Utility 2-14 WinFlash Utility 2-16 Miscellaneous Tools 2-18 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 44
users do not need to run this utility. However, if configuration problems occur, you may need to run the BIOS utility. To activate screen. To change the boot device without entering the BIOS utility, press F12 during POST to enter the multi-boot menu. In this menu, users can change the boot device - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 45
screens provided are for reference only. Actual values may differ by model. Information The Information tab displays a summary of the computer hardware information. Information Main Security InsydeH20 Setup Utility Boot .035154 123456789 Aspire V3-5510 Acer FD525D8736B011E19990DC0EA1BF6BED Rev - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 46
Parameter Asset Tag Number Product Name Manufacturer Name UUID Description Displays the tag number of the system. Displays the product name of the system. Displays the system manufacturer. Displays the UUID (Universally Unique Identifier). System Utilities 2-4 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 47
. Displays the video memory installed. Select the graphic mode: Integrated or Switchable. When enabled, displays the OEM (original equipment manufacturer) screen during system boot instead of the traditional POST screen. Enable or disable system boot from LAN (local area network). Enable or disable - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 48
Security InsydeH20 Setup Utility Boot Exit Rev. 3.7 greater or equal one word. Password on Boot [Disabled] F1 Help Esc Exit Select User Password Set HDD Password Password on Boot Description Displays "Set" if the to prompt for the password on system boot. When disabled, the password is only - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 49
Left Bracket Right Bracket Period Comma Semi-colon Slash Back-slash IMPORTANT: Use care when typing a password. Characters do not appear on the screen. 3. Retype the password in the Confirm New Password field. 4. Press Enter. The Setup Notice dialog box appears. Setup Notice Changes have been saved - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 50
procedures apply in setting the user password and HDD password. When the supervisor password is set, the Set User Password and Password on Boot parameters are enabled for users to configure. Changing a Password Perform the following to change a password: NOTE: Below are the procedures for changing - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 51
Removing a Password Perform the following to remove a password: NOTE: Below are the procedures for removing the supervisor password. The same procedures apply in removing the user and HDD passwords. When the supervisor password is removed, the user password is automatically removed. 1. Use the ↑ - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 52
used to load the operating system. Use ↑ and ↓ keys to select a device and press F5 or F6 to change the value. Information Main Security InsydeH20 Setup Utility Boot Exit Rev. 3.7 Boot priority order: 1. Network Boot : BRCM MBA Slot 0200 v15.0.11 2. USB FDD : 3. HDD0 : TOSHIBA MK7559GSXP - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 53
Exit tab allows the user to save or discard changes and quit the BIOS Setup Uitility. Information Main Security InsydeH20 Setup Utility Boot Exit Rev. 3.7 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 54
POST. The Boot Manager screen appears. Boot Manager Boot Option Menu 1. Network Boot : BRCM MBA Slot 0200 v15.0.11 2. HDD : XXXXXX 3. ATAPI CDROM : XXXXXX ʅandʆto change option, ENTER to select an option Figure 2:12. Boot Manager Screen 3. Use the ↑ and ↓ keys to highlight a boot device. 4. Press - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 55
page 2-24. • Do not install memory related drivers (XMS, EMS, DPMI) when BIOS Flash is used • Use an AC adaptor power supply when running BIOS Flash utility. If the battery pack does not contain power to finish loading BIOS Flash, do not boot the system. • Flash utility has auto execution function - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 56
performing the DOS Flash Utility. Perform the following to use the DOS Flash Utility: 1. Copy the DOS mode flash files to the USB HDD. 2. Press F2 during boot to enter the BIOS Setup Utility. 3. Select Boot menu to modify the boot priority order. 4. Move the USB HDD to position 1 (refer to - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 57
7. At the command prompt, type Q5Wx8100.bat and press Enter to update BIOS. IMPORTANT: • Ensure the AC power adaptor is connected to the power source. • Do not disconnect the AC power adapter. Flash process begins as shown in Figure 2:15. C:\ROMs\Q5Wx8100\DOS>Q5Wx8100.bat Please do not remove the AC - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 58
the WinFlash Utility. Perform the following to use the WinFlash Utility: 1. Boot from the OS and search for WinFlash Utility file. Figure 2:17. 2:18. InsydeFlash Screen CAUTION: • Do not turn off the computer during the Flash process. • Do not put the system into standby or hibernation mode. • Do - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 59
3. When the warning message appears, click OK to continue. Flash process begins. Figure 2:19. Warning Message Figure 2:20. Updating Flash ROM When updating Flash ROM is complete, the system automatically proceeds with updating Flash EC. Figure 2:21. Updating Flash EC The system restarts - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 60
the hardware before sending it to the operating system (Windows, etc.). To update the DMI Pool, perform the following: 1. Boot from DOS. 2. At the command prompt, execute Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): Aspire Serial Number (Type1, Offset07h): - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 61
examples 2 ~ 5, restart the system to make the new DMI data effective. Using the LAN MAC EEPROM Utility 1. Copy the LAN MAC Tools files to a bootable USB HDD device: • Filename: MAC.BAT • MAC Value: MAC.CFG 2. Use a text editor to open and edit MAC.CFG with the following contents: Figure 2:22. LAN - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 62
3. At the command prompt, run MAC.BAT to write MAC values to EEPROM. C:\MAC>mac.bat C:\MAC>eeprom w MAC.cfg Progress --> \ Write Data to EEPROM OK!! Figure 2:23. Write MAC Values to EEPROM 4. Reboot computer when process has completed. System Utilities 2-20 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 63
key code. In Figure 2:26 example, the key code is 76943488. NOTE: A separate computer is required to generate the unlock password. 4. On the separate computer, boot to DOS. 2-21 System Utilities - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 64
2:26. C:\UnlockHD 76943488 Password: 46548274 C:\ Figure 2:27. Execute UnlockHD.exe 6. Take note of the generated unlock password. 7. On the original device, enter the unlock password in the Enter Unlock Password dialog box. Enter Unlock Password (Key:76943488) ? ******** Figure 2:28. Enter Unlock - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 65
memory module (refer to System Utilities on page 2-2). 2. Remove the battery (refer to System Utilities on page 2-2). 3. Under the memory module the desired password shown on the screen. 3. The screen displays function success or failure. d:\Clnpwd>clnpwd ACER Clean Password Utility V 1.00 Press - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 66
of 2) b. Select Quick Format, then click Start and then OK. Figure 2:33. Format USB Flash Disk (2 of 2) 3. Unzip the DOS mode flash package (*.7z). It contains several files. 4. In Windows, copy the ROM (*.fd) file to the USB flash disk root directory. NOTE: Do not save another ROM (*.fd) file - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 67
Using the Crisis Utility Disk 1. Turn off the power and unplug the AC adapter. Figure 2:34. Unplug the AC Adapter 2. Plug the USB flash disk. Figure 2:35. Plug the USB Flash Disk 2-25 System Utilities - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 68
recovery is failed. Do the following: 1. Make sure the USB crisis disk file name is correct. 2. Unplug the AC adapter, then remove and install again battery to reset the embedded status. 3. Retry step 1~4. System Utilities 2-26 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 69
CHAPTER 3 Jumper and Connectors Location Jumper and Connector Locations 3-2 Mainboard Top View 3-2 Mainboard Bottom View 3-3 USB Board View 3-4 Power Board View 3-5 CMOS Jumper 3-6 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 70
Connector Touch Pad FFC Connector Right USB2.0 Output Port FFC Connector Right Speaker Connector Left Speaker Connector Internal Microphone Jack 7IN1 Card Reader Connector RTC Battery Socket Jumper and Connector Locations 3-2 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 71
AMD FS1R2 APU Socket 722P JCRT1 CRT Output Connector JUSB1 Left USB3.0 Output Port Connector JHDD1 2.5" SATA HDD Connector PJP2 Battery Power Connector JMINI1 WLAN Module MINI Card Connector JDIMM1, JDIMM2 DDR3 SO-DIMM Connector JFAN1 Thermal Module FAN Connector JMIC1 External - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 72
USB Board View Bottom View Top View JUSB2 JUSB3 Item JUSB2, JUSB3 Figure 3:1. USB Board Table 3:3. USB Board Jumper and Connectors Description USB 2.0 Connector Jumper and Connector Locations 3-4 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 73
Power Board View Top View LED2 SW2 LED1 SW1 LED3 Bottom View JPWR1 LED1 LED2 LED3 SW1 SW2 JPWR1 Figure 3:2. Power Board Item Table 3:4. Power Board Jumper and Connectors Description Power LED (for XX-model) Power LED (for XX-model) Power LED (for XX-model) Power Button Switch (for XX-model) - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 74
CMOS Jumper CMOS CMOS Item Figure 3:3. CMOS Jumper Table 3:5. Clear CMOS Jumper Description Clear CMOS Jumper Jumper and Connector Locations 3-6 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 75
CHAPTER 4 Troubleshooting Troubleshooting 4-2 General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure 4-6 Internal Thermal Failure 4-16 Cosmetic Failure 4-17 Other Functions Failure 4-18 BIOS Problems 4-18 Intermittent Problems 4-18 Undetermined Problems 4-19 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 76
. General Information The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: • The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 77
power on NG OK Swap AC/Battery Check Power/B Whether OK OK into a known serviceable electrical outlet. 4. boot the computer to the failure point. 6. Remove any recently installed software. 7. If the issue is still not resolved, refer to Online Support Information on page 8-2. Troubleshooting - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 78
next step. 8. Disconnect the power and all external devices including port replicators or docking stations. 9. Remove any memory cards and CD/DVD discs. 10. Start the computer. If the computer boots correctly, add the devices one by one until the failure point is discovered. 4-4 Troubleshooting - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 79
the same locations on the screen), the LCD is faulty and should be replaced. NOTE: Make sure that the computer is not running on battery alone as this may reduce display brightness. 2. Adjust the brightness to its highest level. Refer to the User Manual for instructions on adjusting the settings. If - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 80
LCD Picture Failure If the LCD picture fails, perform the following: Start OK Check LCD module OK Swap M/B Swap NG LCD cable/ LCD panel Figure 4:3. LCD Picture Failure 4-6 Troubleshooting - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 81
Internal Keyboard Failure If the internal keyboard fails, perform the following: Start OK Check KB FPC well insert NG OK Re-assemble the KB FPC to M/B Is KB ok? OK Swap M/B NG Replace KB material Figure 4:4. Internal Keyboard Failure Troubleshooting 4-7 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 82
Touchpad Failure If the touchpad fail, perform the following: Start OK Check M/B T/P FFC NG OK Check Logic NG Upper OK Swap M/B Re-assemble the T/P FFC to M/B Swap/Re-assemble the T/P board or T/P board or T/P FFC Figure 4:5. Touchpad Failure 4-8 Troubleshooting - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 83
Swap Logic lower Figure 4:6. Internal Speaker Failure Sound Problems 0 Perform the following: 1. Boot the computer. 2. Navigate to Start > Control Panel > System and Maintenance > System > Device Manager. Check the Device Manager to determine that: • The device is properly installed • There are no - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 84
Sound > Sound. Confirm that Speakers are selected as the default audio device (green check mark). NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). 7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 85
> Hardware and Sound > Sound and select the Recording tab. 2. Right click on the Recording tab and select Show Disabled Devices (clear by default the on-screen prompts to complete the test. 7. If the issue is still not resolved, refer to Online Support Information on page 8-2. Troubleshooting 4-11 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 86
USB Failure If the USB fails, perform the following: Start OK Check USB FFC to USB Connect NG OK Check USB/B NG OK Check USB NG CONN is well OK Swap M/B Re-assemble USB FFC Swap USB/B Replace USB CONN Figure 4:8. USB Failure 4-12 Troubleshooting - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 87
Re-assemble the antenna to W/L card Check antenna NG OK Swap the antenna Check W/L card OK Swap M/B NG Swap the W/L card Figure 4:9. Wireless Function Failure Troubleshooting 4-13 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 88
Bluetooth Function Failure If the Bluetooth function fails, perform the following: Start OK Check W/L module OK Swap M/B NG Swap BT module Figure 4:10. Bluetooth Function Failure 4-14 Troubleshooting - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 89
4-in-1 Card Function Failure If the 4-in-1 card function fails, perform the following: Start OK Card read conn well solder NG OK Repair the Card read conn Card read Chip ok OK Swap M/B NG Swap M/B card read Chip Figure 4:11. 4-in-1 Card Function Failure Troubleshooting 4-15 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 90
Unit Thermal Failure If the unit thermal fails, perform the following: Start OK Fan cable NG Well connected OK Fan ok NG OK Thermal NG well insert OK Replace M/B Connect it well Replace fan Insert is well Figure 4:12. Unit Thermal Failure 4-16 Troubleshooting - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 91
Cosmetic Failure If the cosmetic fails, perform the following: Start OK LCD cover NG OK Swap LCD cover LCD bezel NG OK Swap LCD bezel Upper NG OK Swap Upper Lower OK Function Test NG Swap Lower Figure 4:13. Cosmetic Failure Troubleshooting 4-17 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 92
. 4. If the BIOS settings are still lost, replace the cables. 5. If HDD information is missing from the BIOS, the drive may be defective and should be replaced. 6. Replace the Motherboard. 7. If the issue is still not resolved, refer to Online Support Information on page 8-2. 4-18 Troubleshooting - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 93
power from the computer. 2. Visually check FRUs for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 94
CHAPTER 5 Service and Maintenance Service and Maintenance 5-3 Introduction 5-3 Recommended Equipment 5-3 Maintenance Flowchart 5-4 Getting Started 5-6 Battery Pack Removal 5-7 Battery Pack Installation 5-8 Dummy Card Removal 5-9 Dummy Card Installation 5-10 Base Door Removal 5-11 Base Door - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 95
CHAPTER 5 Service and Maintenance (cont.) Mainboard Installation 5-49 Thermal Module Removal 5-53 Thermal Module Installation 5-55 CPU Removal 5-57 CPU Installation 5-58 Speaker Removal 5-59 Speaker Installation 5- - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 96
mat • Flat screwdriver • Philips screwdrivers • Pointed plastic pry or similar object Screw Name M 2.5 x 4.0 Screw Type Quantity 15 M 2.45 x 8.0 M 2.0 x 2.5 M 2.0 x 3.0 M 2.0 x 5.0 M 3.0 x 3.0 M 2.0 x 3.0 M 1.6 x 3.0 M 1.6 x 2.0 M 2.5 x 3.2 Service and Maintenance 21 3 11 7 4 4 5 2 4 5-3 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 97
provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing Battery ODD Module Base Door Dummy Card DIMM Module HDD Module WLAN Module Palm rest HDD Carrier Upper Cover RTC - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 98
LCD Module LCD Bezel DC-IN Cable CCD Module LCD Panel LCD Panel Brackets Wifi / Bluetooth Antenna Microphone Module Figure 5:2. LCD Module Maintenance Flow Service and Maintenance 5-5 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 99
up mode, shut down the system normally. b. If the device is in sleep mode, wait for the Home Screen to clear. Then, shut down normally. 3. Disconnect the AC Adapter and remove all cables from the system and its peripherals. Figure 5:3. Disconnecting the Power Adapter 5-6 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 100
Battery Pack Removal 1. Place the computer on a flat surface with the battery side up. 2. Insert the plastic pry into the battery latch and slide to to release the lock. 3. Lift to remove the battery pack. Figure 5:4. Removing the Battery Pack Service and Maintenance 5-7 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 101
Battery Pack Installation 1. Place the battery pack in the battery compartment. 2. Push to lock the battery pack in place. Figure 5:5. Installing the Battery Pack 5-8 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 102
Dummy Card Removal 1. Push the dummy card to eject the card from the slot. 2. Remove the card. Figure 5:6. Removing the Dummy Card Service and Maintenance 5-9 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 103
Dummy Card Installation Push the dummy card into the slot until it clicks into place. Figure 5:7. Installing the SD Card 5-10 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 104
Base Door Removal Prerequisite: Battery Pack Removal on page 5-7 1. Remove the screws. Figure 5:8. Removing the Screws 2. Insert your finger into the tab and lift to remove the base door. Figure 5:9. Removing the Base Door Service and Maintenance 5-11 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 105
Removal on page 5-26 • DIMM (Dual-In Memory Module) Module) (C), see DIMM Module Removal on page 5-21 A B C Figure 5:10. HDD, WLAN, DIMM Modules Location 5-12 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 106
case latches, then push to secure the base door. 2. Secure the screws. Figure 5:11. Installing the Base Door Figure 5:12. Securing the Screws 3. Install the battery pack (see Battery Pack Installation on page 5-8). Service and Maintenance 5-13 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 107
Screw Name Table 5:6. Base Door Screws Screw Type M 2.5 x 8.0 Quantity 2 5-14 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 108
ODD Module Removal Prerequisite: Battery Pack Removal on page 5-7 1. Remove the screw securing the ODD module to the lower case. Figure 5:13. Removing the ODD Module Screw 2. Pull to remove the ODD module out from the slot. Figure 5:14. Removing the ODD Module Service and Maintenance 5-15 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 109
of the tray, use the plastic pry to detach the right side latch of the ODD bezel. Figure 5:16. Removing the ODD bezel (1 of 2) 5-16 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 110
5. Pull to detach the left side latch of the ODD bezel. Figure 5:17. Removing the ODD bezel (2 of 2) 6. Remove the screws to remove the ODD bracket. Figure 5:18. Removing the ODD Bracket Service and Maintenance 5-17 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 111
, attach the left side latch first, and then push the ODD bezel to secure it to the tray. Figure 5:20. Attaching the ODD bezel 5-18 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 112
3. Slide the ODD module into the slot. Figure 5:21. Installing the ODD Module 4. Attach the screw to secure the ODD module. Figure 5:22. Attaching the ODD Module Screw 5. Install the battery pack (see Battery Pack Installation on page 5-8). Service and Maintenance 5-19 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 113
Table 5:7. ODD Module Screws Screw Name Screw Type M 2.5 x 8 M 2.0 x 3.0 Quantity 1 2 5-20 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 114
Module Clips 3. Pull to remove the memory module out from the slot. Figure 5:24. Removing the DIMM Module 4. Repeat steps 1 and 2 for the remaining module. Service and Maintenance 5-21 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 115
5:26. Installing the DIMM Module (2 of 2) 3. Repeat steps 1 and 2 for the remaining module. 4. Install the base door (see Base Door Installation on page 5-13). 5-22 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 116
connector. Figure 5:27. Removing the HDD Module (1 of 2) 3. Pull by the plastic tab to lift the HDD module. Figure 5:28. Removing the HDD Module (2 of 2) Service and Maintenance 5-23 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 117
HDD Module Installation 1. Place the HDD module into the bay. Figure 5:29. Installing the HDD Module (1 of 2) 2. Push to connect the HDD connector to the mainboard connector. Figure 5:30. Installing the HDD Module (2 of 2) 5-24 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 118
HDD brackets to the HDD. 2. Install the HDD module (see HDD Module Installation on page 5-24). Table 5:8. ODD Module Screws Screw Name Screw Type M 3.0 x 3.0 Quantity 4 Service and Maintenance 5-25 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 119
the WLAN module connectors. A B Figure 5:32. Disconnecting the Antenna Cables 3. Remove the screw from the WLAN module. Figure 5:33. Removing the WLAN Module Screw 5-26 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 120
4. Disconnect the WLAN module from the mainboard connector. Figure 5:34. Removing the WLAN Module Service and Maintenance 5-27 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 121
WLAN Module Installation 1. Connect the WLAN module to the mainboard connector. Figure 5:35. Connecting the WLAN Module Connector 2. Attach the screw to secure the WLAN module. Figure 5:36. Securing the WLAN Module Screw 5-28 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 122
5:37. Connecting the Antenna Cables 4. Install the base door (see Base Door Installation on page 5-13). Table 5:9. WLAN Module Screws Screw Name Screw Type M 2.0 x 3.0 Quantity 1 Service and Maintenance 5-29 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 123
Palm Rest Removal Prerequisite: Base Door Removal on page 5-11 1. Remove the 21 screws from the lower case. Figure 5:38. Removing the Lower Case Screws 2. From the right side, pry open the palm rest. Figure 5:39. Removing the Palm Rest (1 of 2) 5-30 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 124
3. Continue to pry open the palm rest from the bottom side to the left. Figure 5:40. Removing the Palm Rest (2 of 2) 4. On the underside of the palm rest, remove the adhesive tape covering the touchpad cable connector. Figure 5:41. Removing the Adhesive Tape Service and Maintenance 5-31 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 125
5. Flip up the connector clip to open, and then disconnect the touchpad FFC (flat flexible cable). Figure 5:42. Disconnecting the Touchpad FFC 5-32 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 126
the cable in place. Figure 5:43. Connecting the Touchpad FFC 2. Secure the adhesive tape covering the touchpad cable connector. Figure 5:44. Attaching the Adhesive Tape Service and Maintenance 5-33 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 127
3. Align the palm rest to the latches on the upper case. Figure 5:45. Installing the Palm Rest (1 of 2) 4. Secure the palm rest to the bezel latches . Figure 5:46. Installing the Palm Rest (2 of 2) 5-34 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 128
5. Attach the 21 screws to secure the lower case. Figure 5:47. Attaching the Lower Case Screws Table 5:10. Lower Case Screws Screw Name Screw Type M 2.0 x 2.5 Quantity 3 M 2.5 x 4.0 1 M 2.5 x 8.0 17 Service and Maintenance 5-35 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 129
5:48. Removing the Upper Case Screw 2. From the right side, pry to release the upper case latches. Figure 5:49. Removing the Upper Case (1 of 2) 5-36 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 130
from the mainboard connector. TIP: Push the connector clips outwards to remove the power board cable connector. Figure 5:51. Disconnecting the Power Board Cable Connector Service and Maintenance 5-37 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 131
5. Disconnect the touchpad cable connector from the mainboard connector. Figure 5:52. Disconnecting the Touchpad Cable 6. Remove the adhesive tape covering the keyboard cable connector. Figure 5:53. Removing the Adhesive Tape 5-38 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 132
(A), see Keyboard Removal on page 5-73 • Speakers (B), see Speaker Removal on page 5-59 • LVDS Cable (C) • Microphone Module (D), see ** • RTC Battery (E), seeRTC Battery Removal on page 5-44 • USB Module (F), see USB Module Removal on page 5-65 B B A C D E F Figure 5:55. Mainboard Overview - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 133
the mainboard connector. Figure 5:56. Connecting the Touchpad Cable 2. Connect the keyboard cable connector to the mainboard connector. Figure 5:57. Connecting the Keyboard Cable 5-40 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 134
3. Attach the adhesive tape covering the keyboard cable connector. Figure 5:58. Attaching the Adhesive Tape 4. Connect the power cable connector to the mainboard connector. Figure 5:59. Connecting the Power Board Cable Service and Maintenance 5-41 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 135
5. Secure the upper case to the bezel latches . Figure 5:60. Installing the Upper Case 6. Attach the screw to secure the upper case. Figure 5:61. Attaching the Upper Case Screw 7. Install the palm rest (see Palm Rest Installation on page 5-33). 5-42 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 136
Screw Name Table 5:11. Upper Case Screw Screw Type M 2.5 x 8.0 Quantity 1 Service and Maintenance 5-43 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 137
RTC Battery Removal Prerequisite: Upper Case Removal on page 5-36 1. Using the plastic pry, push to release the RTC battery from its slot. Figure 5:62. Removing the RTC Battery (1 of 2) 2. Remove the RTC battery. Figure 5:63. Removing the RTC Battery (2 of 2) 5-44 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 138
RTC Battery Installation 1. Insert the RTC battery to its slot and push to lock the battery in place. Figure 5:64. Installing the RTC Battery 2. Install the upper case (see Upper Case Installation on page 5-40). Service and Maintenance 5-45 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 139
cables. 2. Disconnect the main (black) and the auxillary (white) antenna cable connectors and remove from the guides of the lower case. Figure 5:65. Removing the Antenna Cables (1 of 2) 3. Pull the auxillary . C A B 5-46 Figure 5:66. Removing the Antenna Cables (2 of 2) Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 140
cable connector (E) A B C D E Figure 5:67. Disconnecting the Cable Connectors 5. Remove the two screws securing the mainboard to the lower case. Figure 5:68. Removing the Mainboard Screws Service and Maintenance 5-47 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 141
Mainboard 7. On the underside of the mainboard, disconnect the DC-in cable connector from the mainboard connector. Figure 5:70. Disconnecting the DC-In Cable 5-48 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 142
left side connectors of the mainboard to the slots on the lower case, and then push to install the mainboard. Figure 5:72. Installing the Mainboard Service and Maintenance 5-49 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 143
: • Left speaker cable connector (A) • LVDS cable connector (B) • Right speaker cable connector (C) • Microphone cable connector (D) • USB module cable connector (E) A B C D E Figure 5:74. Connecting the Cable Connectors 5-50 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 144
antenna cables on the respective white lines. B A C D Figure 5:75. Routing the Antenna Cables 6. Route the main (black) and the auxillary (white) antenna cables on the guides on the lower case. Figure 5:76. Routing the Antenna Cables (2 of 2) Service and Maintenance 5-51 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 145
7. Perform step 3 of the WLAN Module Installation on page 5-28. Screw Name Table 5:12. Mainboard Screws Screw Type M 2.5 x 4.0 Quantity 2 5-52 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 146
connector. Figure 5:77. Disconnecting the Thermal Module Cable 2. Remove nine (9) screws securing the thermal module to the mainboard. Figure 5:78. Removing the Thermal Module Screws Service and Maintenance 5-53 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 147
3. Lift to remove the thermal module. Figure 5:79. Removing the Thermal Module 5-54 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 148
Thermal Module Installation 1. Disconnect the thermal module cable from the mainboard connector. Figure 5:80. Installing the Thermal Module 2. Attach the nine (9) screws to secure the thermal module to the mainboard. Figure 5:81. Securing the Thermal Module Screws Service and Maintenance 5-55 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 149
. Connecting the Thermal Module Cable 4. Install the mainboard (see Mainboard Installation on page 5-49). Table 5:13. Thermal Module Screws Screw Name Screw Type M 2.0 x 5.0 Quantity 3 M 2.5 x 4.0 2 M 2.3 x 3.2 4 5-56 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 150
to release the CPU. Figure 5:83. Removing the CPU (1 of 2) 2. Lift to remove the CPU from the mainboard socket. Figure 5:84. Removing the CPU (2 of 2) Service and Maintenance 5-57 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 151
to lock the CPU to the socket. Figure 5:86. Installing the CPU (2 of 2) 3. Install the thermal module (see Thermal Module Installation on page 5-55). 5-58 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 152
the mainboard connector. Figure 5:87. Removing the Left Speaker Cable 2. Remove the two (2) screws securing the left speaker. Figure 5:88. Removing the Left Speaker Screws Service and Maintenance 5-59 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 153
3. Lift to remove the left speaker. Figure 5:89. Removing the Left Speaker 4. Disconnect the right speaker cable connector from the mainboard connector. Figure 5:90. Removing the Right Speaker Cable 5-60 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 154
5. Remove the two (2) screws securing the right speaker. Figure 5:91. Removing the Right Speaker Screws 6. Lift to remove the right speaker. Figure 5:92. Removing the Right Speaker Service and Maintenance 5-61 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 155
Speaker Installation 1. Align and place the right speaker on its slot on the lower case. Figure 5:93. Installing the Right Speaker 2. Attach the two (2) screws to secure the right speaker. Figure 5:94. Securing the Right Speaker Screws 5-62 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 156
3. Connect the right speaker cable connector to the mainboard connector and hook the cable in place. Figure 5:95. Connecting the Right Speaker Cable 4. Align and place the left speaker on its slot on the lower case. Figure 5:96. Installing the Left Speaker Service and Maintenance 5-63 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 157
left speaker cable connector to the mainboard connector. Figure 5:98. Connecting the Left Speaker Cable Screw Name Table 5:14. Speakers Screws Screw Type M 2.0 x 3.0 Quantity 4 5-64 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 158
. Figure 5:99. Disconnecting the USB Module Cable 3. Remove the screw securing the USB module to the lower case. Figure 5:100. Removing the USB Module Screw Service and Maintenance 5-65 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 159
4. Pull back then lift to release the USB connector from the connector slots on the lower case. Figure 5:101. Removing the USB Module 5-66 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 160
USB Module Installation 1. Align the USB connectors to the connector slots on the lower case. Figure 5:102. Installing the USB Module 2. Attach the screw to secure the USB module to the lower case. Figure 5:103. Securing the USB Module Screw Service and Maintenance 5-67 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 161
3. Attach the adhesive on the USB cable to the lower case (A) and connect the USB module cable connector to the mainboard connector (B). A B Figure 5:104. Connecting the USB Module Cable Table 5:15. USB Module Screws Screw Name Screw Type M 2.0 x 3.0 Quantity 1 5-68 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 162
securing the power board to the upper case. Figure 5:105. Removing the Power Board Screw 3. Detach the protective tape. Figure 5:106. Detaching the Protective Tape Service and Maintenance 5-69 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 163
4. Lift ot remove the power board from the upper case. Figure 5:107. Removing the Power Board 5-70 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 164
Power Board Installation 1. Align and place the power board on its slot on the upper case. Figure 5:108. Installing the Power Board 2. Using the plastic pry, secure the power board adhesive. Figure 5:109. Securing the Protective Tape Service and Maintenance 5-71 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 165
3. Attach the screw to secure the power board to the upper case. Figure 5:110. Securing the Power Board Screw 4. Install the upper case (see Upper Case Installation on page 5-40). Table 5:16. Power Board Screw Screw Name Screw Type M 2.0 x 3.0 Quantity 1 5-72 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 166
Board Removal on page 5-69 1. Remove the protective tape covering the screws. Figure 5:111. Removing the Protective Tape 2. Remove the 10 screws securing the keyboard support plate to the upper case. Figure 5:112. Removing the Keyboard Support Plate Screws Service and Maintenance 5-73 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 167
3. Slide up the keyboard support plate to release the upper case latches. Figure 5:113. Removing Keyboard Support Plate 4. Lift to remove the keyboard from the upper case. Figure 5:114. Removing Keyboard 5-74 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 168
Keyboard Installation 1. Align and place the keyboard on the upper case. Figure 5:115. Installing the Keyboard 2. Slide and push down the keyboard support plate to the latches on the upper case. Figure 5:116. Installing the Keyboard Support Plate Service and Maintenance 5-75 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 169
keyboard support plate to the upper case. Figure 5:117. Securing the Keyboard Support Plate Screws 4. Attach the protective tape to cover the screws. Figure 5:118. Securing the Protective Tape 5. Install the power board (see Power Board Installation on page 5-71). 5-76 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 170
Screw Name Table 5:17. Keyboard Screws Screw Type M 2.0 x 3.0 M 1.6 x 3.0 M 1.6 x 2.0 Quantity 3 5 2 Service and Maintenance 5-77 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 171
antenna cables (see Figure 5:10, page 5-12). 2. Disconnect the main (black) and the auxillary (white) antenna cable connectors and remove from the guides of the lower case. Figure 5:119. Removing the Antenna Cables (1 of 2) 3. Pull the auxillary (A) and the main (B) antenna cables to pass through - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 172
5:121. Disconnecting the Cable Connectors 5. Remove the four (4) screws securing the LCD module hinges to the lower case. Figure 5:122. Removing the LCD Module Screws Service and Maintenance 5-79 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 173
6. Lift to remove the LCD module. Figure 5:123. Removing the LCD Module 5-80 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 174
LCD Module Installation 1. Align and place the LCD module hinges to the lower case. Figure 5:124. Installing the LCD Module 2. Attach the four (4) screws to secure the LCD module hinges to the lower case . Figure 5:125. Securing the LCD Module Screws Service and Maintenance 5-81 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 175
to secure, and then connect the microphone cable connector to the mainboard connector. Figure 5:126. Connecting the Microphone Cable 4. Route the LVDS cable through the guides and connect the LVDS cable connector to the mainboard connector. Figure 5:127. Connecting the LVDS Cable 5-82 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 176
until it pass through the mainboard hole (C). b. Route the main antenna cable (B, black) through the guides and by the white line on the right side of the mainboard until it pass through the mainboard hole Perform step 3 of the WLAN Module Installation on page 5-28. Service and Maintenance 5-83 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 177
Table 5:18. LCD Module Screws Screw Name Screw Type M 2.5 x 4.0 Quantity 4 5-84 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 178
DC-In Cable Removal Prerequisite LCD Module Removal on page 5-78 1. Lift the DC-in cable jack and the cable adhesive from the lower case. Figure 5:130. Removing the DC-In Cable 2. Remove the DC-in cable completely from the guides on the lower case. Service and Maintenance 5-85 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 179
-In Cable Installation 1. Install the DC-in cable jack (A) and the cable adhesive (B) to their slots (Figure 5:131). 2. Route the DC-in cable through the guides on the lower case. B A Figure 5:131. Installing the DC-In Cable 3. Install the LCD module (see LCD Module Installation on page 5-81). 5-86 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 180
the LCD Bezel (1 of 3) 2. From the bottom side, pry inwards to release the latches of the LCD bezel. Figure 5:133. Removing the LCD Bezel (2 of 3) Service and Maintenance 5-87 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 181
3. Continue to pry to release the latches of the LCD bezel. Figure 5:134. Removing the LCD Bezel (3 of 3) 5-88 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 182
LCD Bezel Installation 1. Align the LCD panel hinges to the LCD bezel. Figure 5:135. Installing the LCD Bezel (1 of 4) 2. Secure the LCD bezel latches. Figure 5:136. Installing the LCD Bezel (2 of 4) Service and Maintenance 5-89 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 183
mylars to cover the two (2) screws. Figure 5:138. Installing the LCD Bezel (4 of 4) 5. Install the LCD module (see LCD Module Installation on page 5-81). 5-90 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 184
Screw Name Table 5:19. LCD Bezel Screws Screw Type M 2.5 x 4.0 Quantity 2 Service and Maintenance 5-91 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 185
CCD Module Removal Prerequisite: LCD Bezel Removal on page 5-87 1. Disconnect the camera cable connector from the camera module. Figure 5:139. Removing the Camera Module (1 of 2) 2. Lift to remove the camera module. Figure 5:140. Removing the Camera Module (2 of 2) 5-92 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 186
to the slot on the LCD module. Figure 5:142. Installing the Camera Module (2 of 2) 3. Install the LCD bezel (see LCD Bezel Installation on page 5-89). Service and Maintenance 5-93 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 187
the LCD cover. Figure 5:143. Removing the LCD Panel Screws 2. Remove the metallic tape securing the LVDS cable. Figure 5:144. Removing the Metallic Tape 5-94 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 188
3. Remove the camera cable connector from camera module. Figure 5:145. Disconnecting the Camera Cable 4. Lift to remove the LCD panel. Figure 5:146. Removing the LCD Panel Service and Maintenance 5-95 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 189
5. On the underside of the LCD panel, lift to remove the camera cable from the LCD panel. Figure 5:147. Removing the LVDS Cable 6. Remove the protective tape covering the LVDS cable connector. Figure 5:148. Removing the Protective Tape 5-96 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 190
7. Disconnect the LVDS cable connector from the LCD panel connector. Figure 5:149. Disconnecting the LVDS Cable Service and Maintenance 5-97 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 191
LCD Panel Installation 1. Connect the LVDS cable connector to the LCD panel connector. Figure 5:150. Connecting the LVDS Cable 2. Attach the protective tape to cover the LVDS cable connector. Figure 5:151. Securing the Protective Tape 5-98 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 192
3. Attach the camera cable to the LCD panel. Figure 5:152. Installing the LVDS Cable 4. Place the LCD panel onto the LCD cover. Figure 5:153. Installing the LCD Panel Service and Maintenance 5-99 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 193
5. Connect the camera cable connector to the camera module connector. Figure 5:154. Connecting the Camera Cable 6. Secure the LVDS cable with the metallic tape. Figure 5:155. Securing the Metallic Tape 5-100 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 194
7. Attach the four (4) screws to secure the LCD panel to the LCD cover. Figure 5:156. Securing the LCD Panel Screws 8. Install the LCD bezel (see LCD Bezel Installation on page 5-89). Screw Name Table 5:20. LCD Panel Screws Screw Type M 2.5 x 4.0 Quantity 4 Service and Maintenance 5-101 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 195
LCD Panel Bracket Removal Prerequisite: LCD Panel Removal on page 5-94 Remove the six (6) screws to detach the LCD panel brackets from the LCD panel. Figure 5:157. Removing the LCD Panel Brackets 5-102 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 196
LCD Panel Brackets 2. Install the LCD panel (see LCD Panel Installation on page 5-98). Table 5:21. LCD Panel Bracket Screws Screw Name Screw Type M 2.0 x 3.0 Quantity 6 Service and Maintenance 5-103 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 197
WLAN Antenna Removal Prerequisite: LCD Panel Removal on page 5-94 1. Remove main (black) and the auxillary (white) antenna cables from the guides on the LCD cover. Figure 5:159. Removing the Antenna Cables 2. Remove the auxillary antenna. 5-104 Figure 5:160. Removing the WLAN Antennas (1 of 2) - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 198
3. Remove the main antenna. Figure 5:161. Removing the WLAN Antennas (2 of 2) Service and Maintenance 5-105 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 199
Antennas (1 of 3) 2. Attach the auxillary (white) WLAN antenna on the upper left corner of the LCD cover. Figure 5:163. Installing the WLAN Antennas (2 of 3) 5-106 Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 200
3. Route the WLAN antenna cables through the guides on the LCD cover. Figure 5:164. Installing the WLAN Antennas (3 of 3) Service and Maintenance 5-107 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 201
. Removing the Microphone Module (1 of 2) 2. Lift to remove the microphone from the slot on the LCD cover. 5-108 Figure 5:166. Removing the WLAN Antennas (2 of 2) Service and Maintenance - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 202
the microphone cable on the LCD cover. Figure 5:168. Installing the Microphone Module (2 of 2) 3. Install the LCD panel (see LCD Panel Installation on page 5-98). Service and Maintenance 5-109 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 203
CHAPTER 6 Field Replaceable Unit List FRU (Field Replaceable Unit) List 6-2 Exploded Diagram 6-3 Main Assembly 6-3 Lower Cover Assembly 6-5 Upper Cover Assembly 6-6 LCD Assembly 6-7 FRU List 6-9 Screw List 6-15 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 204
Aspire V3-5510. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: When ordering FRU parts, check the most up-to-date information available on the regional web or channel. Part number changes will not be noted on the printed Service Guide - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 205
Exploded Diagram Main Assembly 1 2 3 4 5 6 7 8 9 Figure 6:1. Main Assembly Exploded Diagram FRU (Field Replaceable Unit) List 6-3 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 206
Table 6:1. Main Assembly Exploded Diagram No. Description 1 KEYBOARD 2 UPPER CASE 3 MAINBOARD 4 FAN 5 THERMAL MODULE Acer P/N KB.I170A.410 60.M03N2.002 TBD 23.M03N2.001 60.M02N2.001 6 USB BOARD WITH FFC 7 SPEAKER L 8 SPEAKER R 9 LOWER CASE 55.M03N2.002 23. - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 207
Lower Cover Assembly 1 2 3 4 Figure 6:2. Lower Cover Assembly Exploded Diagram Table 6:2. Lower Cover Assembly Exploded Diagram No. Description Acer P/N 1 UNILOAD DOOR 60.M03N2.005 2 HDD BRACKET 33.M03N2.003 3 HDD 4 LOWER CASE 60.M03N2.003 FRU (Field Replaceable Unit) List 6-5 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 208
4 5 Figure 6:3. Upper Cover Assembly Exploded Diagram Table 6:3. Upper Cover Assembly Exploded Diagram No. Description Acer P/N 1 TP SUPPORT RUBBER 47.M03N2.010 2 TP FFC 50.M03N2.001 3 KB SUPPORT PLATE 33.M03N2.001 4 PALMREST W/ TP 60.M04N2.001 5 UPPER CASE 60.M03N2.002 6-6 FRU - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 209
LCD Assembly 1 2 3 4 5 6 7 8 9 10 Figure 6:4. LCD Assembly Exploded Diagram Table 6:4. LCD Assembly Exploded Diagram No. Description Acer P/N 1 LCD BEZEL W/ COMS MYLAR 60.M03N2.008 2 ASSY LED LCD MODULE 15.6" WXGA GLARE W/ ANTENNA X 2, CCD 1.3M, BLACK 6M.M04N2.001 3 CAMERA 1.3M HD - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 210
Diagram No. Description Acer P/N 4 LVDS CABLE 50.M03N2.004 5 LCD BRACKET R 33.M03N2.007 6 LCD BRACKET L 33.M03N2.007 7 ANTENNA WLAN-MAIN 50.M03N2.003 8 ANTENNA WLAN-AUX 50.M03N2.002 9 MIC SET 23.M03N2.002 10 LCD COVER 60.M04N2.002 6-8 FRU (Field Replaceable Unit) List - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 211
SOUTH AFRICA 3 PIN POWER CORD KOREA 3 PIN POWER CORD ISRAEL 3 PIN POWER CORD INDIA 3 PIN POWER CORD TWN 3 PIN POWER CORD ARGENTINA 3 PIN FRU (Field Replaceable Unit) List 55.RZFN2.001 50.M03N2.001 50.RZGN2.001 50.RZKN2.001 27.TAVV5.001 27.TAVV5.002 27.TAVV5.003 27.TAVV5 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 212
UPPER CASE 50.M03N2.004 50.M03N2.005 60.M04N2.001 60.M03N2.001 60.M03N2.002 LOWER CASE W/ CAP MYLAR 60.M03N2.003 KB SUPPORT PLATE UNILOAD DOOR UNILOAD DOOR FOR 1TB HDD HDD BRACKET - H7, W/ HDD RUBBER HDD BRACKET - H9.5 HDD BRACKET - H12.5 ODD BRACKET 33.M03N2.001 60 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 213
ACER GF7T_A10B GF7T Internal 17 Standard 103KS Black Greek Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 103KS Black Arabic Texture Keyboard ACER w/ Hebrew Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 103KS Black Thailand Texture Keyboard ACER GF7T_A10B GF7T Internal 17 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 214
Black UK Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 104KS Black German Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 104KS Black Swiss/G Texture Keyboard ACER GF7T_A10B GF7T Internal 17 .399 KB.I170A.403 KB.I170A.388 KB.I170A.387 6-12 FRU (Field Replaceable Unit) List - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 215
17 Standard 104KS Black Brazilian Portuguese Texture Keyboard ACER GF7T_A10B GF7T Internal 17 Standard 107KS Black Japanese ASSY LED LCD MODULE 15.6"W WXGA GLARE EDP w/ ANTENNA*2, CCD 1.3M, GRAY DIGITAL LIGHT DEVICE 6M.M14N2.001 6M.M03N2.006 6M.M04N2.002 6M.M14N2.002 6M.M03N2.007 CAMERA 1.3M - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 216
MB LENS SPONGE MB BATTERY RUBBER CAMERA SPONGE TP SUPPORT RUBBER Part No. 60 .RZFN2.001 60.M0HN2.001 23.M03N2.002 23.M03N2.003 23.M03N2.004 47.M03N2.001 47.M03N2.002 47.M03N2.005 47.M03N2.006 47.M03N2.007 47.M03N2.008 47.M03N2.009 47.M03N2.010 6-14 FRU (Field Replaceable - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 217
.M03N2.003 86.M03N2.004 86.M03N2.005 86.M03N2.006 86.M03N2.007 86.M03N2.008 86.M03N2.009 86.M03N2.010 FRU (Field Replaceable Unit) List 6-15 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 218
CHAPTER 7 Test Compatible Components Test Compatible Components 7-2 Microsoft® Windows® 7 Environment Test 7-2 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 219
released by the Acer Mobile System Testing Department. Microsoft® Windows® 7 Environment Test Aspire V3-5510 Vendor Adapter Type 10001081 DELTA 65W 10001023 LITEON 65W 60016453 CHICONY POWER 65W 10001045 DELTAMACAO 90W 10001023 LITEON 60016453 CHICONY POWER Battery 90W 90W 60001921 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 220
AS10D51, for new IC max1787 Li-Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON Battery SIMPLO AS10D Li-Ion 3S2P LGC 6 cell 4400mAh Main COMMON ID:AS10D73 Battery SIMPLO AS10D Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10D Battery LGC AS10D Li-Ion 3S2P LGC 6 cell 4400mAh Main COMMON ID:AS10D81 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 221
Vendor 60002005 HGST SG 60002036 SEAGATE 60001922 TOSHIBA DIGI 60001994 WD 60002036 SEAGATE 60002005 HGST SG 60001922 TOSHIBA DIGI 60002005 HGST SG 60001994 WD 60001994 WD 60002005 HGST SG 60002005 HGST SG Type N320GB5.4KS N320GB5.4KS_ 4K N320GB5.4KS_ 4K N320GB5.4KS_ 4K N500GB5.4KS N500GB5.4KS - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 222
Vendor 60001922 TOSHIBA DIGI 60002005 HGST SG 60001994 WD 60001994 WD LCD 60003316 AUO 60003089 LG 10001038 CMO 60003316 AUO 60003089 LG 10001022 CMI Memory 60002041 QIMONDA 60001993 NANYA 60002050 MICRON SG Type N750GB5.4KS_ 4K N750GB5.4KS_ 4K N750GB5.4KS_ 4K N750GB5.4KS_ 4K NLED15.6WXG AG NLED15. - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 223
6X UJ160 W/O bezel SATA dummy PN ODD PIONEER BD COMBO 12.7mm Tray DL 4X BDC-TD03RT LF W/O bezel 1.01 SATA Zero Power + BUS Encryption (Windows 7) ODD PLDS BD COMBO 12.7mm Tray DL 4X DS-6E2SH LF W/O bezel SATA ZP + BUS Encryption KO.00607.002 KO.00405.008 KO.0040F - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 224
DL 8X UJ8B0AW LF+HF W/O bezel SATA (Win7) ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT51N LF W/O bezel SATA Zero Power Supported (HF + Windows 7) ODD PLDS Super-Multi DRIVE 12.7mm Tray 8X DS-8A8SH LF+HF W/O bezel SATA Part No. KO.00605.002 KO.00607.001 KO.00607 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 225
46nm VRAM HYNIX Graphic DDRIII 900 2Gb H5TQ2G63DFR-11C LF+HF 128*16 38nm Gemma die AMD NB Chipset A70M N Keyboard ACER GF7T_A10B GF7T Internal 17 Standard Black NONE Y2010 Acer Legend Texture Atheros AR8151L PIFA Part No. KG.THA0A.002 KI.23200.154 KI.23300.018 KI.23300.028 KI.23300 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 226
Vendor Audio Codec 10004786 REALTEK A Cover 60014273 NISSHA 60014273 NISSHA 60014273 NISSHA B Cover 9999995 ONE TIME VENDER Camera PLM00012 Suyin 10001023 LITEON PLM00012 Suyin PLM00012 Suyin PLM00012 Suyin 10001023 LITEON 10001044 CHICONY PLM00012 Suyin 10001023 LITEON 10001044 CHICONY Palmrest - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 227
Vendor Card Reader PLM00014 ODM Software 10000981 MISC Wireless LAN 10001018 HON HAI 10001018 HON HAI 10001023 LITEON Type 5 in 1-Build in McAfee 3rd WiFi 2x2 AGN+ BT4.0 3rd WiFi 2x2 AGN+ BT4.0 3rd WiFi 2x2 AGN+ BT4.0 Description Part No. 5 in 1-Build in MS, MS Pro, SD, SC, XD CR.21500.013 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 228
CHAPTER 8 Online Support Information Online Support Information 8-2 Introduction 8-2 - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 229
. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers convenient and valuable support resources. In the Technical Information section users can download information on all of Acer's Notebook, Desktop and Server models including: • Service guides for all models • Bios updates - Acer Aspire V3-551 | Acer V3-551 and 551G Notebook Service Guide - Page 230