Acer Aspire V5-471 Acer V5-471 Notebook Service Guide
Acer Aspire V5-471 Manual
 |
View all Acer Aspire V5-471 manuals
Add to My Manuals
Save this manual to your list of manuals |
Acer Aspire V5-471 manual content summary:
- Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 1
Aspire MS2360 SERVICEGUIDE - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 2
table below for the updates made to this Aspire MS2360 Service Guide. Date Chapter Updates Service guide files and updates are available on the ACER/CSD website. For more information, go to http://csd.acer.com.tw.The information in this guide is subject to change without notice. Disclaimer The - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 3
Conventions The following conventions are used in this manual: ! WARNING: Indicates a potential for personal injury. ! Example: the DRS5 User's Guide /usr/local/bin/fd the /TPH15spool_M program Computer output (text that represents information displayed on a computer screen, such as menus, prompts - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 4
supports, read the following general information. This service guide provides you with all technical information relating to the basic configuration for Acer a part number change is made, it may not be noted in this printed service guide. Acer-authorized Service Providers: Your Acer office may have - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 5
1-12 Left View 1-13 Right View 1-14 Base View 1-15 Touchpad Basics 1-16 Keyboard 1-17 D2D Recovery 1-21 System Block Diagram 1-22 Specification Tables 1-23 CHAPTER 2 System Utilities BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 Main 2-6 Security 2-8 Boot 2-11 v - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 6
3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the DIMM Cover 3-10 Removing the DIMM Modules 3-11 Removing the ODD Module 3-12 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 7
Disassembly Flowchart 3-39 Removing the LCD Bezel 3-40 Removing the Camera Board 3-41 Removing the LCD Panel 3-42 Removing the LCD FPC Cable 3-43 Removing the LCD Brackets 3-44 Removing 66 Reinstalling the Touchpad Board 3-68 Battery Pack 3-79 CHAPTER 4 Troubleshooting Introduction - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 8
Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure 4-12 USB Failure 4-13 WLAN Failure 4-14 Bluetooth Failure 4-15 Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Error Codes 4-20 BIOS - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 9
CHAPTER 7 Test Compatible Components Microsoft Windows 7 Environment Test 7-3 CHAPTER 8 Online Support Information ix - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 10
x - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 11
CHAPTER 1 Hardware Specifications - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 12
1-21 System Block Diagram 1-22 Specification Tables 1-23 Computer Specifications 1-23 Processor 1-24 Processor Specifications 1-25 System Memory 1-25 Graphics Controller 1-26 VRAM (Discrete models only 1-26 System BIOS 1-27 Keyboard 1-27 Hard Disk Drive 1-28 Super-Multi Drive 1-29 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 13
Supported Display Resolutions 1-30 Audio Codec 1-31 Audio Interface 1-31 Webcam 1-31 LAN 1-32 Wireless LAN 1-32 USB Interface 1-33 HDMI Port 1-33 Expansion Card 1-33 System LED Indicators 1-33 Battery Pack 1-34 AC Adapter 1-34 System Power Management 1-35 System DMA Specification 1-35 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 14
1-4 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 15
Hardware Specifications and Configurations Features 0 The following is a summary of the computer's many features. Operating System 0 Windows® 7 Home Premium 32-bit/64-bit Windows® 7 Home Basic 64-bit Platform 0 Huron River/Chief River Supports the Second Generation Intel® Core™ Mobile - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 16
Storage Subsystem 0 Hard disk drive 0 2.5-inch, 7.0 mm, 5400 rpm SATA hard disk drive (HDD) Optical disc drive 0 Slim-type SATA optical disc drive (ODD) Detailed read/write specifications on page 1-29. Card reader 0 Multi-in-1 card reader slot Supports MultiMediaCard™ (MMC - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 17
IEEE 802.11b/g/n Supports Acer SignalUp technology LAN on Feature Port (thru bundled Y Cable): Gigabit Ethernet, Wake-on-LAN ready Realtek RTL8411 EN controller Privacy Control 0 BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 19 V 3-pin - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 18
, media playback, wireless and sleep functions, and display and touchpad toggle Windows® and Application keys Multilanguage support Touchpad 0 Multi-gesture touchpad pointing device Touchpad lock hotkey Adjustable touchpad sensitivity function I/O Ports 0 Multi-in-1 card reader (SD - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 19
(Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only) Acer Identity Card Acer Registration Acer Updater eBay® shortcut (Australia, Austria, Canada, France, Germany, Italy, India, Ireland, Mexico, Netherlands, Philippines, Poland, Russia, Singapore, Spain, Switzerland - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 20
1.97 kg (4.343 lb) (including battery) for UMA models 2.01 kg (4.431 lb) (including battery) for Discrete models Environment 0 Temperature: Operating: 0 to 40 °C Non-operating: -20 to 60 °C Humidity (non-condensing): Operating: 20% to 80% Non-operating: 20% to 80% 1-10 Hardware - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 21
. Display screen Also called liquid crystal display (LCD), displays computer output. Keyboard For entering data into your computer. Touchpad Touch-sensitive pointing device which functions like a computer mouse. Power button Turns the computer on and off. Hardware Specifications and - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 22
View No. Icon Item 1 Multi-in-1 card reader 2 Power indicator 3 Battery indicator Description Supports MMC, MMCplus and SD cards. Note: Only one card can operate at any given time. Indicates the computer's power status. Blue: The computer is turned on. Blinking amber: The computer is in - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 23
3 Feature port Connects to a Y cable with VGA & RJ45 port 4 HDMI port Supports high definition digital video connections. 5 USB 3.0 ports Connects to USB devices (e.g., USB mouse -out devices (e.g., speakers, speaker/line-out jack headphone). Hardware Specifications and Configurations 1-13 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 24
Insert a paper clip to the emergency eject hole to eject hole eject the optical drive tray when the computer is off. 5 Kensington lock slot Connects to a Kensington-compatible to secure the lock. Some keyless models are also available. 1-14 Hardware Specifications and Configurations - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 25
0 Figure 1-5. Base View Table 1-5. Base View No. Icon Item 1 Battery pack 2 Battery release latch Description Provides power to the computer when the power cord is unplugged. Releases the battery for removal. 3 DIMM compartment Houses the computer's memory modules. 4 Speaker Outputs - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 26
on the touchpad is the same as clicking the left button of a mouse. Press the left (2) and right (3) buttons located beneath the touchpad to a mouse. Table 1-6. Touchpad Function Touchpad (1) Execute Rapidly tap twice. Select Tap once. Access context menu Left Button (2) Quickly click - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 27
contains an overlay numeric keys, inverted "T" cursor key, Windows® key, Application key, function lock keys, and hotkeys controlling will have the following definitions: When On, the system boots with external keyboard/keypad Num Lock status On. Internal keyboard overlay numeric keys are - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 28
Table 1-9. Windows-specific Keys Key Windows Logo key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions. Functions supported by Windows XP, Windows Vista - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 29
focus from Start menu, to the Quick Launch toolbar, to the system tray (use or to move focus to items on the Quick Launch toolbar and the system tray) +Tab: Cycle through programs on the taskbar +Break: Display the System Properties dialog box Functions supported by Windows XP: +Break: Display - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 30
to the next media file. Fn+ Volume Up Increases the sound volume. Fn+ Volume Down Dereases the sound volume. Fn+ Fn+ Brightness Down Decreases the screen brightness. Brightness Up Increases the screen brightness. 0 1-20 Hardware Specifications and Configurations - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 31
save settings and close the BIOS Setup screen. 6. During POST, press Alt+F10 to enter the system recovery partition. This will display the eRecovery Management window. 7. Follow the onscreen instructions to return your computer to factory condition. Hardware Specifications and Configurations 1-21 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 32
System Block Diagram 0 Figure 1-11. System Block Diagram - UMA 1-22 Figure 1-12. System Block Diagram - DISCRETE Hardware Specifications and Configurations - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 33
1.97 kg for UMA battery pack, HDD, and ODD) 2.01 kg for Discrete 4.343 lb for UMA 4.431 lb for Discrete Input power Operating voltage 19 V, 65 W Operating current (max) 3.42 A Temperature Operating (not writing to optical disc) 0 to 35 °C 32 to 95 °F Operating (writing to optical disc - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 34
-On Atheros WB222 Realtek ALC271X_VB6 QFN-48 Built-in Processor Item CPU type Core logic Chipset Specification Second Generation Intel® Core™ Mobile Processor Family Four execution cores· L1 cache size: Two 32 KB instruction caches and two 32 KB data caches L2 cache size: Two 256 KB L3 cache - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 35
On = 96 °C; Off = 88 °C OS shuts down at 98 °C; Hardware shuts down at 85 °C SPL Spec (dBA) 28 31 34 37 40 System Memory Item Specification Memory controller Integrated in the Intel® Core™ Mobile Processor Memory size 1-, 2-, or 4 GB Number of DIMM socket 2 Maximum memory size per socket - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 36
5120 3072 4096 6144 5120 6144 8192 NOTE: The preceding table lists possible system memory configurations. Graphics Controller Chipset Item Specification UMA: Intel® HD Graphics integrated in the Intel® Core™ Mobile Processor Discrete: NVIDIA N13M-GS 1G VRAM (Discrete models only) Models - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 37
specification revision 2.1 PCI BIOS specification revision 2.1 BIOS Boot specification v1.01 Simple boot flag specification v2.1 System management bus specification v2.0 AHCI support Microsoft XP/Vista/Windows 7 logo program Microsoft SLP 1.0 support Microsoft OA 2.0 and 2.1 support - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 38
Hard Disk Drive Item Specification Vendor and models HGST HTS545032A7E384, SEAGATE ST320LT020/ 9YG142-188, WD WD3200LPVT-22G33T0 HGST HTS545050A7E380, SEAGATE 9WS142-188 ST500LT012, WD WD5000LPVT-22G33T0, Product series Hitachi Eagle/Jaguar Seagate Yarra Western Digital Scorpio Blue - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 39
RAM DVD-R DVD-R DL DVD-RW DVD+R DVD+R DL DVD+RW DVD-ROM Single Layer DVD-ROM Dual Layer CD-R CD-RW CD-ROM Buffer memory Loading mechanism Release mechanism Power requirement Specification HLDS Super-Multi DRIVE Item Controller Cards supported Manufacturing technology Specification RTL8411 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 40
/ CMI BT140GW03 V2 LF LP140WH2-TLE3 LF 355.6 mm (14 in) 309.4×173.95 mm HD (1366×68) 0.226 mm 90/50 200 nit 400:1 8 ms 16 ms 3.8- or 4.4 W 1-channel LVDS White LED (WLED) 350 g 323/324 × 192.5 × 5.2 mm Supported Display Resolutions Specification 800×600, 60 Hz, 16:9 1024×768, 60 Hz, 16 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 41
speaker/quantity Webcam Item Vendor and models Resolution Specification Realtek ALC271X_VB6 QFN-48 98 dB Signal-to-Noise Ratio (A-weighting) for DAC output 90 dB Signal-to-Noise Ratio (A-weighting) for ADC input Internal Digital Power support: 3.3 V digital core power; 1.5-3.3 V digital - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 42
Wireless LAN Item Module Frequency band Protocols and data rates supported Interface Form factor Antennae Specification Foxconn BCM 43228 Foxconn Atheros WB222 Lite-On Atheros WB222 2.4 GHz 802.11b - 1-11 Mbps 802.11g - 6-54 Mbps 802.11n - 6.5-300 Mbps PCI Express Compact Half-Mini - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 43
. Solid amber: Battery charging. Blinking amber: Battery is in abnormal stop charge or battery is in low power state. AC adapter disconnected: Blinking amber: Battery charge is in critically low state Indicator off: Discharging state. Flashes blue when there is hard drive activity. Flashes - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 44
Item Vendor and models Battery type Pack capacity Number of battery cell Package configuration AC Adapter Item Input rating Input AC current (max) Output Specification SANYO AL12A32 Li-Ion 4S1P Lithium-ion 2600 mAh 4 3S2P Specification 65 W 100-240 V, 1.6 A, 50-60 Hz 19 V, 3.42 A 1-34 Hardware - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 45
context to be saved and restored (relatively slowly) when power is lost to the mainboard. It is not safe to disassemble the machine in this state. System DMA Specification Legacy Mode DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 Power Management Free Free Free Free Direct memory access controller Free - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 46
Not in use Not in use Not in use Not in use System CMOS/real time clock Broadcom xD Picture Card Host Controller Not in use Not in use PS/2 port Touchpad Numeric data processor Not in use Not in use Intel(R) HD Graphics 3000 Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 47
Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Hardware Specifications and Configurations - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 48
System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System 1-38 Hardware Specifications - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 49
Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Hardware Specifications and Configurations - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 50
Synaptics SMBus Driver Standard PS/2 Keyboard Realtek PCIE CardReader System CMOS/real time clock Realtek PCIe GBE Family Controller High Definition Audio Controller Numeric data processor Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26 1-40 Hardware Specifications and - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 51
Management Engine Interface Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101 Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D System timer Realtek PCIE CardReader Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 1E14 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 52
Host Controller 1E22 Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26 Intel(R) HD Graphics Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 53
Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Hardware Specifications and Configurations - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 54
System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System 1-44 Hardware Specifications - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 55
System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Intel(R) USB 3.0 eXtensible Host Controller Hardware Specifications - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 56
System Function (shipping configuration) Intel(R) HD Graphics 3000 Intel(R) HD Graphics 3000 Intel(R) HD Graphics 3000 Intel(R) 7 Series Chipset Family SATA AHCI Controller Intel(R) 7 Series Chipset Family SATA AHCI Controller Intel(R) 7 Series Chipset Family SATA AHCI Controller Intel(R) 7 Series - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 57
Motherboard resources Motherboard resources Motherboard resources Motherboard resources Motherboard resources Motherboard resources Numeric data processor Synaptics SMBus Driver Microsoft ACPI-Compliant Embedded Controller Microsoft ACPI-Compliant Embedded Controller Hardware Specifications - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 58
Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 1E14 Standard PS/2 Keyboard Standard PS/2 Keyboard PCI bus System CMOS/real time clock Motherboard resources Motherboard resources Motherboard resources Motherboard resources Motherboard resources Motherboard resources Motherboard - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 59
04D0-04D1 System Function (shipping configuration) Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101 Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller 1E22 Intel(R) HD Graphics Intel(R) HD Graphics Intel(R) HD Graphics Intel(R) 7 Series Chipset - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 60
1-50 Hardware Specifications and Configurations - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 61
CHAPTER 2 System Utilities - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 62
2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 Main 2-6 Security 2-8 Boot 2-11 Exit 2-12 BIOS Flash Utilities 2-13 WinFlash Utility 2-14 Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-16 Clearing the BIOS Passwords 2-17 Using - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 63
. Refer to Chapter 4, Troubleshooting when a problem arises. To enter this utility, during POST (power-on self-test), press F2 when the prompt appears on the bottom of screen. The default setting of the F12 Boot Menu is Disabled. To change the boot device without entering the BIOS Setup Utility, set - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 64
Tiano BIOS Setup Utility menu tabs. System BIOS Version VGA BIOS Version KBC Version Serial Number Description Model name and core frequency of the installed processor Core frequency of the installed processor Model name of the installed hard drive Serial number of the installed hard drive - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 65
Table 2-1. Hardware Information (Continued) Parameter Description Asset Tag Number Asset tag number of the computer Product Name Model name of the computer Manufacturer Name Computer manufacturer UUID The universally unique identifier tag assigned to the computer System Utilities 2-5 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 66
memory allocated for graphics processing Show the original equipment manufacturer (OEM) screen during system boot instead of the typical POST screen Option to boot system from LAN F12 Boot Menu Option to enter the Boot menu during POST D2D Recovery Option to use the D2D Recovery function Format - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 67
Table 2-2. BIOS Main (Continued) Parameter Description Wake on Lan Option to wake up the system from a power saving mode using LAN. Wake on WLan Option to wake up the system from a power saving mode using WLAN. SATA Mode Option to set the SATA controller mode Format/Option Option: Enabled - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 68
set the hard drive password Option to enable password requirement during system boot Option Clear or Set Clear or Set Clear or Set - - - Enabled or Disabled NOTE: NOTE: When prompted to enter the password, three attempts are allowed before system halts. Resetting the BIOS - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 69
on the screen. 4. Press Enter. NOTE: NOTE: Users can choose to enable the Password on Boot parameter. 5. Press F10 to save changes and exit from the BIOS Setup Utility. Removing a Password New Password fields. 4. Press F10 to save changes and exit from the BIOS Setup Utility. System Utilities 2-9 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 70
Notice Changes have been saved. [Continue] Figure 2-7. Setup Notice 5. Press Enter. Computer sets Supervisor Password parameter to Set. NOTE: NOTE: Users can choose to enable the Password on Boot parameter. 6. Press F10 to save changes and exit from the BIOS Setup Utility. 2-10 System Utilities - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 71
devices in the following order: 1. Hard disk drive 2. Optical disc drive 3. Network boot 4. External USB hard drive 5. External USB optical drive 6. External USB bootable device Press to select a device and press F5 or F6 to move it up or down the list. Figure 2-8. BIOS Boot System Utilities 2-11 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 72
Discard Changes Save Changes Description Close the BIOS Setup Utility and save the setup changes. Close the BIOS Setup Utility without saving the setup changes. Load the default values for all setup items. Load the previous values for all setup items. Save the setup changes. 2-12 System Utilities - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 73
used. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used. NOTE: NOTE: Use AC adaptor power supply when running Flash utility. If battery pack does not contain power to finish loading BIOS Flash, do not boot system. Perform the following to run Flash. 1. Rename the - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 74
USB HDD to position 1. Figure 2-10. BIOS Boot 3. Insert the USB HDD and reboot computer. 4. Execute to update BIOS. WinFlash Utility 0 Perform the following to use the WinFlash Utility: 1. Double click the WinFlash executable file. 2. Click OK to begin the update. 2-14 System Utilities - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 75
0 This section explains how to remove the HDD and BIOS passwords. Removing the HDD Password 0 NOTE: NOTE: If the incorrect HDD password is entered three times in succession, an error is generated. (Figure 2-11) Password Error Status HDD password error code Figure 2-11. Password Error Status To reset - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 76
6. Reboot the computer. 7. In the HDD password prompt, type the master password generated in step 5, then press Enter. Removing the BIOS Passwords 0 To clear a lost BIOS password (user or supervisor password), you need to short the clear password hardware gap (G2201) located on the mainboard. Figure - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 77
the BIOS POST, remove the tool from the hardware gap. 8. Reinstall the DIMM module, DIMM cover and battery BIOS passwords have been cleared. If the prompt appears, repeat steps 4-9 until the BIOS passwords have been cleared. 10. Press F9 to load the system defaults. 11. Press F10 to save the changes - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 78
of the MAC folder to the HDD and remove the HDD form the computer. 3. Reboot the computer and press F2 during the boot sequence to enter the setup menu. 4. Select the Boot menu item and move the entry "USB HDD" to the first position. Figure 2-15. BIOS Boot 5. Connect the USB HDD and reboot the - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 79
CHAPTER 3 Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 80
3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the DIMM Cover 3-10 Removing the DIMM Modules 3-11 Removing the ODD Module 3-12 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 81
the LCD Module 3-52 Reinstalling the Speaker Module 3-54 Reinstalling the Battery Connector 3-56 Reinstalling the DC In Module 3-57 Reinstalling the Thermal 3-65 Reinstalling the Power Button Board 3-66 Reinstalling the Touchpad Board 3-68 Reinstalling the Palmrest Module/Upper Case 3-70 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 82
3-4 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 83
Replacement 0 This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components, ensure all available cable channels and - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 84
Pre-disassembly Instructions 0 Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system (1). Figure 3-1. AC Adapter 3. Remove any dummy - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 85
main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Table 3-1. Main Screw List Screw M2 x L3 M2 x L3 (black) M2.5 x L5 M2 x 3 Thermal Screw Quantity 10 10 27 1 5 Acer Part Number 86.9A552.3R0 86.00J40.323 86.00J51.535 N/A Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 86
0 External Modules Disassembly Flowchart 0 REMOVE BATTERY PACK DIMM COVER ODD MODULE KEYBOARD DIMM MODULES ODD BRACKET Figure 3-2. External Modules Disassembly Flowchart Table 3-2. Screw List Step DIMM Cover Disassembly ODD Disassembly ODD Bracket Disassembly Keyboard Disassembly Screw M2 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 87
Removing the Battery Pack 0 1. Turn the computer over so that the base is facing up. 2. Slide and hold the battery release latch to release the battery pack (1). 3. Lift the battery pack from its bay (2). Figure 3-3. Battery Pack NOTE: NOTE: The battery has been highlighted with the yellow - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 88
the DIMM Cover 0 1. Perform the "Removing the Battery Pack" procedure described on page 3-9. 2. Remove the two screws securing the DIMM cover to the lower case assembly. Figure 3-4. DIMM Cover Screws Table 3-4. Screws Step DIMM Cover Disassembly Screw M2.5 × L5 Quantity 2 Screw Type 3. Insert - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 89
the DIMM Modules 0 1. Perform the "Removing the DIMM Cover" procedure described on page 3-10. 2. Push out the latches on both sides of in Figure 3-6. Follow the local regulations for disposing this type of circuit board. 3. Repeat Step 2 to remove the remaining DIMM module. Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 90
the Battery Pack" procedure described on page 3-9. 2. Remove the screw securing the ODD module to the lower case assembly. Figure 3-7. ODD Module Screw Table 3-7. Screw Step ODD Module Disassembly Screw M2.5 × L5 Quantity 1 Screw Type 3. Gently pull out the ODD module from the ODD drive bay - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 91
4. Remove the two screws securing the ODD module to the bracket. Figure 3-9. ODD Bracket Screws Table 3-9. Screws Step ODD Bracket Disassembly Screw M2 × L3 5. Detach the bracket from the module. Quantity 2 Screw Type Figure 3-10. ODD Bracket Machine Maintenance 3-13 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 92
6. Pry the ODD bezel off the module. Figure 3-11. ODD Bezel 3-14 Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 93
the "Removing the Battery Pack" procedure described on page 3-9. 2. Perform the "Removing the ODD Module" procedure described on page 3-12. 3. Remove the screw securing the keyboard to the lower case. Figure 3-12. Upper Case Screw - Base Side Table 3-12. Screw Step Keyboard Disassembly Screw M2 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 94
and slide it toward the LCD panel (1). Release the connector latch (2), disconnect the cable from the mainboard (3), then detach the keyboard from the computer. Figure 3-14. Keyboard 3-16 Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 95
Step Palmrest Module/Upper Case Disassembly Upper Case Disassembly Touchpad Board Disassembly Power Button Board Disassembly WLAN Module Disassembly Speaker Module Disassembly Mainboard Disassembly Thermal Module Disassembly Battery Connector Disassembly LCD Module Disassembly Screw M2.5 × L5 M2 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 96
the Palmrest Module/Upper Case 0 1. Perform the "External Module Disassembly Process" procedures described on pages 3-8 to 3-15. 2. Remove the seventeen base side screws securing the upper case to the lower case. Figure 3-16. Upper Case Screws - Base Side Table 3-16. Screws Step Upper - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 97
disconnect the power button and touchpad cables (2). Figure 3-17. Power Button and Touchpad Cables 5. Remove the three screws securing the upper case to the lower case assembly. Figure 3-18. Upper Case Screws - Top Side Table 3-18. Screws Step Upper Case Disassembly Screw M2.5 × L5 Quantity - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 98
6. Gently lift the upper case from the lower case. Figure 3-19. Upper Case 3-20 Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 99
Removing the Touchpad Board 0 1. Perform the "Removing the Palmrest Module/Upper Case" procedure described on page 3-18. 2. Release the connector latch from the touchpad board (1), then disconnect the touchpad cable (2). Figure 3-20. Touchpad Cable 3. Release the touchpad cable from the adhesive - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 100
4. Remove the three screws securing the touchpad board to the upper case assembly. Figure 3-22. Touchpad Screws Table 3-22. Screws Step Touchpad Module Disassembly Screw M2 × L3 Quantity 3 5. Detach the touchpad board from the upper case assembly. Screw Type Figure 3-23. Touchpad Board NOTE: - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 101
Removing the Power Button Board 0 1. Perform the "Removing the Palmrest Module/Upper Case" procedure described on page button cable (2). Figure 3-24. Power Button Cable 3. Turn the upper case over. 4. Remove the screw securing the power button board to the upper case. Figure 3-25. Power Button - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 102
5. Detach the power button board and cable from the upper case. Figure 3-26. Power Button Board NOTE: NOTE: A circuit board that is > 10cm2 has been highlighted with a yellow rectangle in Figure 3-26. Follow the local regulations for disposing this type of circuit board. 3-24 Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 103
Removing the HDD Module 0 1. Perform the "Removing the Palmrest Module/Upper Case" procedure described on page 3-18. 2. Gently lift the HDD assembly from its socket. Figure 3-27. HDD Module 3. Disconnect the HDD cable from the HDD module. Figure 3-28. HDD Cable Machine Maintenance 3-25 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 104
, note which cable color corresponds to the main (black) and auxiliary (white) connectors. 3. Remove the screw securing the WLAN module to the mainboard. Figure 3-30. WLAN Module Screw Table 3-30. Screw Step WLAN Module Disassembly Screw M2 × L3 3-26 Quantity 1 Screw Type Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 105
4. Detach the WLAN module from the slot. Figure 3-31. WLAN Module NOTE: NOTE: A circuit board that is > 10cm2 has been highlighted with a yellow rectangle in Figure 3-31. Follow the local regulations for disposing this type of circuit board. Machine Maintenance 3-27 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 106
" procedure described on page 3-25. 4. Perform the "Removing the WLAN Module" procedure described on page 3-26. 5. Turn the computer over to acces the base side of the lower case assembly. 6. Disconnect the speaker cable from the main board. Figure 3-32. Speaker Cable 7. Turn the computer over to - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 107
9. Remove the screw securing the mainboard to the lower case assembly. Figure 3-34. Mainboard Screw Table 3-34. Screw Step Mainboard Disassembly Screw M2 × L3 Quantity 1 Screw Type NOTE: NOTE: A circuit board that is > 10cm2 has been highlighted with a yellow rectangle in Figure 3-34. Follow - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 108
11. Disconnect the HDD cable from the mainboard (1). 12. Disconnect the battery cable from the mainboard (2). 13. Disconnect the DC-In cable from the mainboard (3), then lift the mainboard out of the lower case. Figure 3-36. HDD, Battery and DC-In Cables 3-30 Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 109
the Thermal Module 0 1. Perform the "Removing the Mainboard" procedure described on the preceding on page 3-28. 2. Disconnect the thermal module 3-38. Figure 3-38. Thermal Module Screws Table 3-38. Screws Step Thermal Module Disassembly Screw - Machine Maintenance Quantity 5 Screw Type - 3-31 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 110
4. Gently lift and detach the thermal module from the mainboard. Figure 3-39. Thermal Module 3-32 Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 111
Removing the DC In Module 0 1. Perform the "Removing the Mainboard" procedure described on page 3-28. 2. Detach the DC In module from the lower case assembly. Figure 3-40. DC In Cable Machine Maintenance 3-33 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 112
the Mainboard" procedure described on the preceding on page 3-28. 2. Remove the two screws securing the battery connector to the lower case assembly. Figure 3-41. Battery Connector Screws Table 3-41. Screws Step Battery Connector Disassembly Screw M2.5 × L5 Quantity 2 Screw Type 3. Detach the - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 113
the speaker cables from lower case assembly. Figure 3-43. Speaker Cable 3. Remove the four screws securing the Speaker Module to the lower case assembly. Figure 3-44. Speaker Screws Table 3-44. Screws Step Speakers Disassembly Screw M2 × L3 Machine Maintenance Quantity 4 Screw Type 3-35 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 114
4. Gently lift the Speaker Module and detach it from the lower case assembly. Figure 3-45. Speakers 3-36 Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 115
cables from the latches. Figure 3-46. WLAN Antenna Cables - Latches and Adhesive Tapes 3. Remove the two screws securing the LCD module. Figure 3-47. LCD Module Hinge Screws Table 3-47. Screws Step LCD Module Disassembly Screw M2 ×3 M2.5 ×L5 Machine Maintenance Quantity 1 1 Screw Type 3-37 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 116
4. Detach the LCD module from the lower case. Figure 3-48. LCD Module 3-38 Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 117
LCD BOARD LCD FPC CABLE LCD BACK PANEL LCD BRACKETS MICROPHONE Figure 3-49. LCD Module Disassembly Flowchart Table 3-49. Screw List Step LCD Panel Disassembly LCD Bracket Disassembly Screw M2 x L3 M2 x L3 Quantity 4 6 Acer Part Number 86.00J40.323 86.00J40.323 Machine Maintenance 3-39 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 118
the LCD Bezel 0 1. Perform the "Removing the LCD Module" procedure described on page 3-37. 2. Gently pry loose the LCD bezel from the LCD cover (1). Start on the bottom side, continue to - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 119
the Camera Board 0 1. Perform the "Removing the LCD Bezel" procedure described on page 3-40. 2. Disconnect the camera cable from the camera board. Figure 3-51. Camera Cable 3. Gently pry the camera board - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 120
the LCD Bezel" procedure described on page 3-40. 2. Remove the four screws securing the LCD panel to the LCD back cover. Figure 3-53. LCD Panel Screws Table 3-53. Screws Step LCD Panel Disassembly Screw M2 x L3 Quantity 4 Screw Type 3. Release the LCD cable from the latch located near the - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 121
the LCD FPC Cable 0 1. Perform the "Removing the LCD Panel" procedure described on page 3-42. 2. Detach the self adhesive tapes securing the FPC cable to the back of the LCD Panel. Figure 3- - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 122
the LCD Panel" procedure described on page 3-42. 2. Remove the six screws securing the left and right LCD brackets to the LCD back cover. Figure 3-57. LCD Bracket Screws Table 3-57. Screws Step LCD Bracket Disassembly Screw M2 × L3 3. Detach the LCD bracket from the LCD back cover. Quantity - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 123
the Microphone 0 1. Perform the "Removing the LCD Panel" procedure described on page 3-42. 2. Release the microphone cable from the adhesive tapes securing them. Figure 3-59. Microphone Adhesive Tapes 3. Gently pry - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 124
LCD Module Reassembly Process 0 Reinstalling the Microphone 0 1. Gently place the microphone on its socket in the LCD back panel. Figure 3-61. Microphone 2. Secure the microphone cable to the LCD back panel using adhesive tapes. Figure 3-62. Microphone Adhesive Tapes 3-46 Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 125
Reinstalling the LCD Brackets 0 1. Place the LCD bracket into the LCD back cover. Figure 3-63. LCD Bracket 2. Secure the left and right LCD brackets to the LCD back cover using six screws. Figure 3-64. LCD Bracket Screws Table 3-64. Screws Step LCD Bracket Reassembly Screw M2 × L3 Quantity 6 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 126
Reinstalling the LCD FPC Cable 0 1. Connect the FPC cable to the LCD panel (1), then secure the FPC cable to the LCD panel using transparent adhesive tape (2). Figure 3-65. FPC Cable 2. Secure the FPC cable to the back of the LCD Panel using self-adhesive tape. Figure 3-66. FPC Cable Adhesive Tapes - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 127
Reinstalling the LCD Panel 0 1. Gently place the LCD panel into the LCD back cover (1), then insert the LCD cable into the latch located near the hinge (2). Figure 3-67. LCD Cable 2. Secure the LCD panel to the LCD back cover using four screws. Figure 3-68. LCD Panel Screws Table 3-68. Screws - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 128
Reinstalling the Camera Board 0 1. Gently place the camera board into the LCD back cover. Figure 3-69. Camera Board 2. Connect the camera cable to the camera board. Figure 3-70. Camera Cable 3-50 Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 129
Reinstalling the LCD Bezel 0 1. Place the bezel into the LCD assembly then gently press all sides until the bezel latch into place. Figure 3-71. LCD Bezel Machine Maintenance 3-51 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 130
Main Unit Reassembly Process 0 Reinstalling the LCD Module 0 1. Place the LCD module into its socket in the lower case. Figure 3-72. LCD Module 2. Secure the LCD module to the lower case using two screws. Figure 3-73. LCD Module Hinge Screws Table 3-73. Screws Step LCD Module Reassembly Screw M2 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 131
3. Insert the cables in the lower case latches as shown, then secure them to the lower case using adhesive tapes. Figure 3-74. WLAN Antenna Cables - Latches and Adhesive Tapes Machine Maintenance 3-53 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 132
Reinstalling the Speaker Module 0 1. Perform the "Removing the Mainboard" procedure described on page 3-28. 2. Place the Speaker Module into the lower case assembly. Figure 3-75. Speakers 3. Secure the Speaker Module to the - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 133
4. Insert the cables in the lower case latches as shown, then secure them to the lower case using adhesive tapes Figure 3-77. Speaker Cable Machine Maintenance 3-55 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 134
connector into the lower case assembly. Figure 3-78. Battery Connector 2. Secure the battery connector to the lower case assembly using two screws. Figure 3-79. Battery Connector Screws Table 3-79. Screws Step Battery Connector Reassembly Screw M2 × L3 3-56 Quantity 2 Screw Type Machine - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 135
Reinstalling the DC In Module 0 1. Place the DC In module into the lower case assembly. Figure 3-80. DC In Cable Machine Maintenance 3-57 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 136
Reinstalling the Thermal Module 0 1. Place the thermal module into the mainboard. Figure 3-81. Thermal Module 2. Tighten the spring-loaded captive screws securing the thermal module. Follow the screw sequence indicated on Figure 3-82. Figure 3-82. Thermal Module Screws Table 3-82. Screws Step - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 137
3. Connect the thermal module fan cable to the mainboard. Figure 3-83. Fan Cable Machine Maintenance 3-59 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 138
mainboard into the lower case, then connect the HDD cable to the mainboard (1). 2. Connect the battery cable to the mainboard (2), then connect the DC-In cable to the mainboard (3). Figure 3-84. HDD, Battery and DC-In Cables 3. Gently lower the mainboard into its socket in the lower case assembly - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 139
4. Secure the mainboard to the lower case assembly using one screw. Figure 3-86. Mainboard Screw Table 3-86. Screw Step Mainboard Reassembly Screw M2 × L3 Quantity 1 Screw Type 5. Connect the cable to the mainboard (1), then secure the LCD cable to the mainboard using adhesive tape (2). - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 140
7. Connect the speaker cable to the main board. Figure 3-88. Speaker Cable 3-62 Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 141
Reinstalling the WLAN Module 0 1. Insert the WLAN module into its slot in the mainboard. Figure 3-89. WLAN Module 2. Secure the WLAN module to the mainboard using one screw. Figure 3-90. WLAN Module Screw Table 3-90. Screw Step WLAN Module Reassembly Screw M2 × L3 Quantity 1 Screw Type - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 142
3. Plug the two (2) antenna cables to the WLAN module. Figure 3-91. WLAN Module Antennas + IMPORTANT: Refer to your machine disassembly note to determine which cable color corresponds to the main (black) and auxiliary (white) connectors. 3-64 Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 143
Reinstalling the HDD Module 0 1. Connect the HDD cable to the HDD module. Figure 3-92. HDD Cable 2. Gently insert the HDD assembly into its socket. Figure 3-93. HDD Module Machine Maintenance 3-65 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 144
Reinstalling the Power Button Board 0 1. Place the power button board and cable into the upper case. Figure 3-94. Power Button Board 2. Secure the power button board to the upper case using one screw. Figure 3-95. Power Button Board Screw Table 3-95. Screw Step Power Button Board Reassembly - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 145
3. Turn the upper case over. 4. Connect the power button cable to the power button board (1), then press the connector latch (2) until it locks into place. Figure 3-96. Power Button Cable Machine Maintenance 3-67 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 146
case assembly. Figure 3-97. Touchpad Board 2. Connect the touchpad cable to the touchpad board (1), then press the connector latch (2) until it locks into place. Figure 3-98. Touchpad Cable 3. Place the touchpad cable into the touchpad board (1), then secure the touchpad cable to the board using - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 147
Figure 3-99. Touchpad Adhesive Tape 4. Secure the touchpad board to the upper case assembly using three screws. Figure 3-100. Touchpad Screws Table 3-100. Screws Step Touchpad Module Reassembly Screw M2 × L3 Quantity 3 Screw Type Machine Maintenance 3-69 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 148
Reinstalling the Palmrest Module/Upper Case 0 1. Place the upper case into the lower case assembly. Figure 3-101. Upper Case 2. Secure the upper case to the lower case assembly using three screws. Figure 3-102. Upper Case Screws - Top Side Table 3-102. Screws Step Upper Case Reassembly Screw M2 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 149
cables to the mainboard (1), then press the connector latches (2) until they lock into place. Figure 3-103. Power Button and Touchpad Cables 4. Turn the computer over to acces the base side of the lower case assembly. 5. Secure the upper case to the lower case assembly using - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 150
External Module Reassembly Process 0 Reinstalling the Keyboard 0 1. Turn the computer over and open the LCD panel. 2. Connect the cable to the mainboard (1), then press the connector latch (2) until it locks into place. Place the keyboard into its socket (3). Figure 3-105. Keyboard 3. Use a non- - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 151
5. Secure the keyboard to the lower case assembly using one screw. Figure 3-107. Upper Case Screws - Base Side Table 3-107. Screws Step Keyboard Reassembly Screw M2.5 × L5 Quantity 1 Screw Type Machine Maintenance 3-73 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 152
Reinstalling the ODD Module 0 1. Press the ODD bezel into the module until it latch into place. Figure 3-108. ODD Bezel 2. Place the bracket into the module. Figure 3-109. ODD Bracket 3-74 Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 153
3-110. ODD Bracket Screws Table 3-110. Screws Step ODD Bracket Reassembly Screw M2 × L3 Quantity 2 Screw Type 4. Gently push the ODD module into the ODD drive bay until the ODD connector latch into place. Figure 3-111. ODD Module Machine Maintenance 3-75 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 154
5. Secure the ODD module to the lower case assembly using one screw. Figure 3-112. ODD Module Screw Table 3-112. Screw Step ODD Module Reassembly Screw M2.5 × L5 Quantity 1 Screw Type 3-76 Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 155
Reinstalling the DIMM Modules 0 1. Insert the DIMM module into the slot (1), then push the it downward until it latches into place (2). Figure 3-113. DIMM Modules 2. Repeat Step 1 to reinstall the remaining DIMM module. Machine Maintenance 3-77 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 156
Reinstalling the DIMM Cover 0 1. Place the DIMM cover into the computer and press it downward until the DIMM cover latches into place. Figure 3-114. DIMM Cover 2. Secure the DIMM cover to the lower case assembly using two screws. Figure 3-115. DIMM Cover Screws Table 3-115. Screws Step DIMM Cover - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 157
Reinstalling the Battery Pack 0 1. Insert the battery pack into its bay until it latches into place. Figure 3-116. Battery Pack Machine Maintenance 3-79 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 158
3-80 Machine Maintenance - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 159
CHAPTER 4 Troubleshooting - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 160
Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure 4-12 USB Failure 4-13 WLAN Failure 4-14 Bluetooth Failure 4-15 Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Error Codes 4-20 BIOS - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 161
are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 162
5. Remove all external and non-essential hardware connected to the computer that are not necessary to boot the computer to the failure point. 6. Remove any recently installed software. 7. If the issue is still not resolved, refer to the Online Support Information on page 8-3. 4-4 Troubleshooting - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 163
the internal and external display by pressing Fn+F5. NOTE: NOTE: This hotkey may not apply to all models. Refer to the computer's user manual for the applicable hotkey sequence. 2. Make sure the computer has power by checking for one of the following: Fans start up Status LEDs illuminate - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 164
to the User Manual for instructions on adjusting the settings. If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. Refer to Disassembly Process. 3. Check the display resolution is correctly configured: Minimize or close all Windows. If display - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 165
the operating system DVD and follow the on-screen prompts. 9. If the issue is still not resolved, refer to the Online Support Information on page 8-3 LCD Failure 0 If the LCD fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-3. LCD Failure Troubleshooting - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 166
Keyboard Failure 0 If the Keyboard fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-4. Keyboard Failure 4-8 Troubleshooting - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 167
Touchpad Failure 0 If the Touchpad fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-5. Touchpad Failure Troubleshooting 4-9 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 168
device conflicts No hardware is listed under Other Devices 3. If updated recently, roll back the audio driver to the previous version. 4. Remove and reinstall the audio driver. 5. Make sure that all volume controls are set mid range: Click the volume icon on the task bar 4-10 Troubleshooting - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 169
system and file settings from a known good date using System Restore. 10. If the issue is remains, repeat step 9, selecting an earlier time and date. 11. Reinstall the Operating System. 12. If the issue is still not resolved, refer to the Online Support Information on page 8-3 Troubleshooting 4-11 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 170
: Select the microphone and click Configure. Select Set up microphone. Select the microphone type from the list and click Next. Follow the on-screen prompts to complete the test. 7. If the issue is still not resolved, refer to the Online Support Information on page 8-3 4-12 Troubleshooting - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 171
USB Failure 0 If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-8. USB Failure Troubleshooting 4-13 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 172
WLAN Failure 0 If the WLAN fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-9. WLAN Failure 4-14 Troubleshooting - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 173
Bluetooth Failure 0 If the Bluetooth fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-10. Bluetooth Failure Troubleshooting 4-15 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 174
Card Reader Failure 0 If the Card Reader fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-11. Card Reader Failure 4-16 Troubleshooting - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 175
Thermal Unit Failure 0 If the Thermal Unit fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-12. Thermal Unit Failure Troubleshooting 4-17 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 176
Other Functions Failure 0 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective. 4-18 Troubleshooting - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 177
devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. Apply power to the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, connect the removed devices one at a time until failing FRU is found. 7. If the problem remains - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 178
CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (The causes will be shown before "Equipment Configuration Error") 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System is disabled - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 179
during warm boot 13h Initialize PCI Bus Mastering devices 14h Initialize keyboard controller 16h 1-2-2-3 BIOS ROM checksum 17h Clear 215 KB base RAM 2Ch 1-3-4-1 RAM failure on address line xxxx 2Eh 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus Troubleshooting 4-21 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 180
POST Routine Description Enable cache before system BIOS shadow 30h 1-4-1-1 RAM failure on data bits xxxx of high byte of memory bus 32h Test CPU bus-clock frequency 33h Initialize Phoenix Dispatch Manager 36h Warm start shut down 38h Shadow system BIOS ROM 3Ah Autosize cache 3Ch - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 181
Motherboard Configurable Devices (optional) 88h Initialize BIOS Area 89h Enable Non-Maskable Interrupts (NMIs) 8Ah Initialize Extended BIOS Data Area 8Bh Test and initialize PS/2 mouse 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 182
to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot (optional) B6h Check password (optional) B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear screen (optional - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 183
Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment F7h Boot to Full DOS Troubleshooting - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 184
to show the execution point while booting or executing services. Error Codes are designed to halt Component Code is assigned to an individual component (or driver) using the POSTCODE= option in the DSC file. POST Codes associated with that driver. Table 4-4. Component Codes Range Description 0x00-0x1f - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 185
0x9f These values are reserved for SecureCore Tiano™ core components. POSTCODE_CC_VARIABLE_SERVICES (0x20) POSTCODE_CC_KEYBOARD_CONTROLLER (0x21) POSTCODE_CC_BOOT_MODE (0x36) POSTCODE_CC_RTC (0x37) POSTCODE_CC_BOOT_MANAGER (0x38) POSTCODE_CC_VGA (0x39) Troubleshooting 4-27 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 186
) POSTCODE_CC_GRAPHICS_CONSOLE (0x50) POSTCODE_CC_SERIAL_CONSOLE (0x51) POSTCODE_CC_TEXT_CONSOLE (0x52) POSTCODE_CC_DISK_IO (0x53) POSTCODE_CC_PARTITION (0x54) POSTCODE_CC_SETUP (0x55) POSTCODE_CC_LEGACY_BIOS (0x56) POSTCODE_CC_BLOCK_IO_THUNK (0x57) POSTCODE_CC_CRYPTO (0x58) 4-28 Troubleshooting - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 187
values are reserved for future expansion. 0xc0-0xcf These values are reserved for core chipset drivers (north bridge, south bridge and CPU) and are assigned by chipset family. controller. 0xd6-0xd7 - Reserved for future expansion. 0xd8-0xdf Reserved for platform usage. Troubleshooting 4-29 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 188
Architectural Progress Codes or Error Codes detailing milestones in the system boot progress. The corresponding Progress Code value is always set memory found at the end of PEI. POSTCODE_EC_PEI_IPL (0xec) - No DXE IPL found at the end of PEI. POSTCODE_EC_IPL_DXE (0xed) - No DXE found at end - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 189
POSTCODE_PC_COMP_SUPPORTED (0x05) - The Supported() member function of the component's instance of the Driver Binding protocol was called. driver encountered a condition where it found invalid data and could not continue. 0x20-0x3f Component-Specific Progress Codes. These values are specific - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 190
4-32 Troubleshooting - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 191
CHAPTER 5 Jumper and Connector Locations - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 192
Mainboard Layout 5-3 Clearing Password Check and BIOS Recovery 5-7 Clearing the BIOS Passwords 5-7 Performing a BIOS Recovery 5-8 5-2 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 193
1 PWRCN1 2 WLAN1 3 TPAD1 4 TPAD2 Component Power button board cable connector Mini card slot (for wireless module) Touchpad cable connector (15" models) Touchpad cable connector (14" models) No. Code 5 LCD1 6 KB2 7 KB1 8 CARD1 Component LCD cable connector Backlight keyboard cable connector - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 194
cable 6 connector Keyboard cable connector 7 WLAN1 TPAD1 4 CARD1 Card reader connector 8 TPAD2 Component Power button board cable connector Mini card slot (for wireless module) Touchpad cable connector (15" models) Touchpad cable connector (14" models) 5-4 Jumper and Connector Locations - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 195
Code 9 AUSB3 10 LOUT1 11 DM2 12 DM1 13 SPK1 6 HDMI1 7 AUSB1 8 AUSB2 HDMI port USB 3.0 port USB 2.0 port 14 HDD2 15 RTC1 16 ODD1 Component USB 2.0 port Headphones/ speaker/ line-out jack port DIMM slot 2 DIMM slot 1 Speaker cable connector HDD cable connector RTC battery - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 196
3 FT1 Component DC-In cable connector CPU Feature port No. Code 9 DM2 10 DM1 11 SPK1 4 HDMI1 5 AUSB1 6 AUSB2 7 AUSB3 8 LOUT1 HDMI port USB 3.0 port 14 ODD1 15 VGA1 16 BAT2 Component DIMM slot 2 DIMM slot 1 Speaker cable connector RTC battery HDD cable connector ODD connector VGA Battery - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 197
computer. 2. Remove the battery pack and DIMM cover. 3. If the DIMM2 slot is occupied, remove the installed BIOS passwords have been cleared. If the prompt appears, repeat steps 4-9 until the BIOS passwords have been cleared. 10. Press F9 to load the system defaults. 11. Press F10 to save the changes - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 198
prepared in a computer running the Windows XP, Vista, or 7 OS. 1. Prepare a removable USB flash drive. Note that all data in the USB flash drive will be cleared during the creation of the crisis disk. 2. Set up a computer running the Windows XP, Vista, or 7 operating system and plug in the USB flash - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 199
the process is complete the computer will automatically reboot. 4. Disconnect the USB flash drive from the computer. 5. Perform a BIOS flash procedure to update the BIOS firmware. Refer to the "BIOS Flash Utilities" section on page 2-13 for detailed instructions. Jumper and Connector Locations 5-9 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 200
5-10 Jumper and Connector Locations - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 201
CHAPTER 6 FRU List - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 202
Aspire MS2360 Exploded Diagrams 6-4 Main Assembly 6-4 LCD Assembly 6-6 FRU List 6-7 6-2 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 203
FRU PARTS, check the most up-to-date information available on the regional web or channel. Part number changes will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 204
Aspire MS2360 0 Exploded Diagrams 0 Main Assembly 0 Figure 6-1. Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram No. 1 2 3 4 5 6 Panel assembly CCD module LCD module Husk hinge (left) Husk - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 205
main (left) 9 Antenna WIFI aux. (right) 10 Keyboard 11 Power board 12 Power board EMI shield / mylar 13 Touch pad bracket assembly 14 Touch pad module 15 Upper case assembly 16 DC-In cable 17 Wireless LAN card 18 Mainboard 19 Battery 20 ODD bracket 21 ODD module 22 ODD - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 206
LCD Assembly 0 Figure 6-2. LCD Assembly Exploded Diagram Table 6-2. LCD Assembly Exploded Diagram No. Description 1 LCD bezel assembly 2 LCD module 3 Hinge (left) 4 Hinge (right) 5 CCD module 6 Antenna WIFI (left) 7 Antenna WIFI (right) 8 LVDS combo cable 9 Panel painting Part - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 207
65W 19V YELLOW LITE-ON PA-1650-86AW Acer Part No. AP.06501.033 AP.06503.031 BTY PACK LI+ SANYO 4C 2.6AH SANYO KT.00403.003 HUSK POWER BD 11957-1 MP D 55.M2DN1.001 TOUCHPAD EMC S9665A-10H0 TOUCHPAD SYNAPTICS TM-02245-001 TOUCHPAD W/ BLUE TP MYLAR FOR HUSK TOUCHPAD W/ PURPLE TP MYLAR FOR HUSK - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 208
Category CABLES Description Acer Part No. C.A. FFC PB HUSK CVILUX C.A. FFC PB HUSK HB 50.M2DN1.001 50.M2DN1.001 C.A. FFC TP HUSK CVILUX C.A. FFC TP HUSK HB RESERVE RESERVE C.A. HUSK BATTERY CABLE 50.M1DN1.001 MEC C.A. HUSK BATTERY CABLE 50.M1DN1.001 WANSHIH C.A. HUSK BATTERY CABLE 50.M1DN1. - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 209
ITALY BK 1M JAPAN BK 1M KOREA BK 1M SOUTH AFRICA 2.5A BK 1M SOUTH AFRICA BK 2.5A 1M SWISS BK 1M TAIWANESE BK 1M Acer Part No. 50.M1DN1.002 50.M1DN1.002 50.M1DN1.002 50.M1BN1.001 50.M1BN1.001 50.M1BN1.001 50.M1BN1.001 50.M1DN1 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 210
/COVER/BRACKET ASSEMBLY 60 HUSK LCASE ASSY HUSK SABLE 60 LCASE ASSY HUSK FG 60 LCASE ASSY HUSK GYT ASSY HUSK CR LCASE DOOR ASSY Acer Part No. 27.RSF01.003 27.RSF01.001 27.RSF01.001 57.M2DN1.001 57.M2DN1.002 57.M2DN1.003 60.M1BN1.001 60.M1BN1 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 211
Category Description Acer Part No. ASSY_60_PANEL_BLUE__P 60.M1BN1.006 AINTING_HUSK ASSY_60_PANEL_HUSK_M 60.M1BN1.005 BLUE ASSY_60_PANEL_HUSK_M 60.M3BN1.003 SILVER ASSY_60_PANEL_HUSK_M 60.M1CN1.003 HUSK ANTENNA WIFI MAIN L HUSK 50.M1BN1.003 50.M1BN1.002 FRU (Field Replaceable Unit) List 6-11 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 212
Description ODD DVD-RW 9.0 HLDS GU61N ODD NSM8XS9.0 FOR HUSK Acer Part No. KU.0080D.064 6M.M1BN1.001 HDD/HARD DISK DRIVE HEATSINK HDD 320GB ST320LT020/9YG142-188 7mmH 5.4 HDD 500GB ST500LT012 FW:0001SDM17 5.4K HDD N320GB5.4KS FOR HUSK HDD N320GB5.4KS_4K FOR HUSK HDD N500GB5. - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 213
Acer Part No. KB ARABIC(BLUE)FOR WCQ HUSK W/FRAME 60.M1BN1.007 KB ARABIC(PURPLE)FOR WCQ HUSK W/FRAME 60.M1CN1.005 KB ARABIC(SILVER)FOR WCQ HUSK W/FRAME 60.M3BN1.005 KB BELGIUM(BLUE FOR WCQ HUSK W/FRAME 60.M3BN1.006 KB BRAZ PORTUGUESE(BLUE)FOR WCQ W/FRAME 60.M1BN1.009 KB BRAZ PORTUGUESE( - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 214
14 Description Acer Part No. KB DANISH(BLUE)FOR WCQ HUSK W/FRAME 60.M1BN1.013 KB DANISH(PURPLE)FOR WCQ HUSK W/FRAME 60.M1CN1.011 KB DANISH(SILVER)FOR WCQ HUSK W/FRAME 60.M3BN1.011 KB FR/ARABIC(BLUE FOR WCQ HUSK W/FRAME 60.M3BN1.015 KB HUNGARIAN(BLUE)FOR 60.M1BN1.018 WCQ HUSK W/FRAME KB - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 215
FOR WCQ HUSK W/FRAME KB JAPANESE(SILVER)FOR WCQ HUSK W/FRAME KB KOREAN(BLUE)FOR WCQ HUSK W/FRAME KB KOREAN(PURPLE)FOR WCQ HUSK W/FRAME KB KOREAN 11F73HB-4421 HEBREW AF4S KB MP-11F73HB-4422 HEBREW AF4S KB MP-11F73HB-4424 HEBREW AF4S Acer Part No. 60.M1CN1.017 60.M3BN1.017 60.M1BN1.020 60.M1CN1.018 60 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 216
MP-11F76AF-4422 FR/ARABIC AF4S KB MP-11F76AF-4424 FR/ARABIC AF4S KB MP-11F76B0-4421 BELGIUN AF4S KB MP-11F76B0-4422 BELGIUN AF4S Acer Part No. 60.M1CN1.019 60.M1BN1.021 NK.I1413.01E 60.M1CN1.010 60.M1BN1.012 NK.I1413.015 60.M1CN1.023 60.M1BN1 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 217
Category KEYBOARD Description Acer Part No. KB MP-11F76B0-4424 BELGIUN AF4S NK.I1413.011 KB MP-11F76BG-4421 BULGARIA AF4S 60.M1CN1.008 KB MP-11F76BG-4422 BULGARIA - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 218
AF4S KB MP-11F76I0-4424 ITALIAN AF4S KB MP-11F76N0-4421 NORWEGIAN AF4S KB MP-11F76N0-4422 NORWEGIAN AF4S KB MP-11F76N0-4424 NORWEGIAN AF4S Acer Part No. 60.M1BN1.022 NK.I1413.01F 60.M1CN1.025 60.M1BN1.027 NK.I1413.01L 60.M1CN1.013 60.M1BN1.015 NK.I1413 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 219
Category KEYBOARD Description Acer Part No. KB MP-11F76P0-4421 PORTUGUESE AF4S 60.M1CN1.022 KB MP-11F76TQ-4422 TURKISH AF4S 60.M1BN1.031 KB MP-11F76TQ-4424 TURKISH AF4S NK.I1413.01Q KB NORDIC(BLUE)FOR WCQ HUSK W/FRAME 60.M1BN1.022 KB NORDIC(PURPLE)FOR WCQ HUSK W/FRAME 60.M1CN1.020 KB - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 220
KEYBOARD 6-20 Description Acer Part No. KB NORWEGIAN(SILVER)FOR WCQ HUSK W/FRAME 60.M3BN1.021 KB PORTUGUESE(BLUE)FOR WCQ HUSK W/FRAME 60.M1BN1.024 KB PORTUGUESE(PURPLE)FO R WCQ HUSK W/FRAM 60.M1CN1.022 KB 60.M3BN1.022 PORTUGUESE(SILVER)FOR WCQ HUSK W/FRAME KB RUSSIAN(BLUE)FOR WCQ HUSK - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 221
Category KEYBOARD Description Acer Part No. KB THAILAND(BLUE)FOR WCQ HUSK W/FRAME 60.M1BN1.030 KB THAILAND(PURPLE)FOR 60.M1CN1.028 WCQ HUSK W/FRAME KB THAILAND(SILVER)FOR 60.M3BN1.028 WCQ HUSK W/FRAME KB TURKISH(BLUE)FOR WCQ HUSK W/FRAME 60.M1BN1.031 KB TURKISH(PURPLE)FOR 60.M1CN1.029 WCQ - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 222
Category MAINBOARD Description Acer Part No. "LCD 14""HD CMI N140BGE-L42" "LCD 14""WXGA ANT*2 Cbb W/CAM DIS IMR" "LCD 14""WXGA ANT*2 Cbb W/CAM DIS PAINT" "LCD 14""WXGA ANT*2 Cbb W/CAM UMA IMR" "LCD 14""WXGA ANT*2 Cbb W/CAM UMA PAINT" "LCD 14""WXGA ANT*2 Css W/CAM DIS IMR" "LCD 14""WXGA ANT*2 Css - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 223
Category Description PETRA MB UMA 11324-1 CELERON 867 D PETRA MB UMA 11324-1 I3-2367 D Acer Part No. NB.M1G11.001 NB.M1K11.001 MEMORY MICROPHONE MISCELLANEOUS SODIMM 2G ACR256X64D3S13C9G DDR3 1333MH KN.2GB07.006 SODIMM 2G KN.2GB09.012 EBJ20UF8BDU0- - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 224
Category MISCELLANEOUS SCREWS SPEAKER Description Acer Part No. HUSK_KB_SCREW_REPLA 86.M2DN1.001 CE HUSK_PW_BD_EMI_MYLAR 47.M2DN1.001 _JM HUSK_PW_BD_EMI_MYLAR 47.M2DN1.001 _SY HUSK_TP_ID_MYLAR_ PURPLE_JM RESERVE HUSK_TP_ID_MYLAR_ PURPLE_SY RESERVE HUSK_TP_ID_MYLAR_BLU RESERVE - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 225
CHAPTER 7 Test Compatible Components - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 226
Microsoft Windows 7 Environment Test 7-3 7-2 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 227
Compatibility Test Report released by the Acer Mobile System Testing Department. Microsoft Windows 7 Environment Test 0 Vendor .0650H.003 ALC271X_VB6 Realtek ALC271X_VB6 QFN-48 LZ.21000.161 4CELL 2.6 HD HD HD Battery SANYO AL12A32 Li-Ion 4S1P KT.00403.003 SANYO 4 cell 2600mAh Main COMMON Lite- - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 228
IMR VS4A Normal w/Camera C Cover Matte Blue IMR VS4AC C Cover Matte Purple IMR VS4C CPU Intel Celeron 877 BGA 1.4G 17W DDR3-1333 CPU Intel Core i3 2367M BGA 1.4G 17W CPU Intel Core i3 i3-3217U BGA 1.8G 1600 17W Ivy Bridge CPU Intel Core i5 2467M BGA 1.6G 17W CPU Intel Core i5 i5-3317U BGA 1.7G 1600 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 229
HDD SATA 8MB LF+HF F/W: 01.01A01" AF4S_A10B AF4S_A20B Keyboard CHICONY AF4S_A10B AF1S Internal 14 Standard Black NONE Y2010 Acer Legend Keyboard CHICONY AF4S_A20B AF4S Internal 14 Standard Black NONE Y2010 Acer Legend Membrane V2 RTL8411 Realtek RTL8411 EN Part No. KH.32001.024 KH.32001.026 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 230
QIMONDA 60001993 NANYA 60024207 KINGSTON-FA R EAST 60004668 ELPIDA 60001955 A-DATA Type Description NLED14WXGAG LED LCD LPL 14' WXGA Glare S LP140WH2-TLE3 LF 200nit 16ms 500:1 (power saving) NLED14WXGAG LED LCD CMI 14' WXGA Glare S N140BGE-L42 LF 200nit 10ms 650:1 NLED14WXGAG LED LCD AUO - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 231
256x8 38nm Part No. KN.4GB0G.012 NB Chipset Intel CS HM70 Chief River NB Chipset Intel CS HM77 Chief River KI.G7501.004 KI.G7501. DRIVE 9.0mm Tray 8X GU61N LF+HF W/O bezel SATA KU.0080D.064 N KI.22800.011 Antivirus application McAfee SR.23900.001 Synaptics Touchpad CP4ISV1M Elantech Touchpad - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 232
Vendor 60002045 HYNIX Type VR2GBIII9 WiFi Antenna 10000105 WNC PIFA Description VRAM HYNIX Graphic DDRIII 900 2Gb H5TQ2G63DFR-11C LF+HF 128*16 38nm Gemma die Part No. VR.2GB0G.005 PIFA LZ.23500.006 Wireless LAN 10001018 HON HAI 3rd WiFi 2x2 AGN+ BT4.0 10001018 HON HAI 10001023 LITE-ON 3rd - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 233
CHAPTER 8 Online Support Information - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 234
Online Support Information 8-3 8-2 - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 235
directly from Acer CSD Taiwan. Acer's Website offers convenient and valuable support resources. In the Technical Information section users can download information on all of Acer's Notebook, Desktop and Server models including: Service guides for all models Bios updates Software utilities - Acer Aspire V5-471 | Acer V5-471 Notebook Service Guide - Page 236
8-4 Online Support Information