Acer Aspire X3400G Acer Aspire X3400, X3400G Desktop Service Guide
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- Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 1
Acer Aspire X3400/X5400 Service Guide PRINTED IN TAIWAN - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 2
Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates ii - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 3
© 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 4
specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 5
. WARNING CAUTION IMPORTANT Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. v - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 6
fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 7
the Optical Drive 36 Removing the Hard Disk Drive 38 Removing the Power Supply 39 Removing the Memory Modules 41 Removing an Expansion Card 42 Removing the Front I/O and Card Reader Boards 44 Removing the Mainboard 47 Removing the Top Bezel 49 System Troubleshooting 51 Hardware - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 8
65 MPS Table (Multi-processor) eModule Error Messages 65 BIOS Recovery 66 Undetermined Problems 68 System Block Diagram and Board Layout 69 System Block Diagram 69 Board Layout 70 Mainboard 70 FRU (Field Replaceable Unit) List 73 Exploded Diagram 74 X3400 FRU List 76 X5400 FRU - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 9
740 processor Chipset nVIDIA GeForce 8200 (MCP78PV) chipset Memory subsystem Four DDR3-667/800/1066/1333 MHz DIMM sockets Supports single channel or dual-channel memory mode Maximum of 8 GB supported Media storage Super-Multi DVD drive BD Combo, BD-ROM, BD-RW drive SATA hard disk drive - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 10
(MMC), Reduced-Size MultiMediaCard (RS-MMC), Secure Digital™ (SD) Card, xD-Picture Card™, Memory Stick™, Memory Stick PRO™ Rear PS/2 keyboard port PS/2 mouse port Five audio jacks HDMI port eSATA port Four USB 2.0 ports Gigabit LAN port VGA/monitor port Operating system and - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 11
Weight (estimate) X3950: 8 kg X5950: 8 kg Chapter 1 3 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 12
USB 2.0 ports Front I/O cover Microphone-in jack Headphone/Speaker-out/line-out jack CF I/II (CompactFlash Type I/II) slot Media card reader Drive bay door eject button Press to open drive bay door and access the optical drive. Optical drive bay door HDD activity indicator Power button/power - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 13
USB 2.0 ports Front I/O cover Microphone-in jack Headphone/Speaker-out/line-out jack CF I/II (CompactFlash Type I/II) slot Media card reader Drive bay door eject button Press to open drive bay door and access the optical drive. Optical drive bay door HDD activity indicator Power button/power - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 14
Mbps) USB 2.0 ports Key hole Lock slot Power connector Power supply (Photo shows PFC power supply) PS2 mouse port PS2 keyboard port HDMI port VGA monitor port eSATA port Rear speaker/surround out jack Microphone/speaker-out/line-in jack Line-out jack Expansion slot (Photo shows graphics card and TV - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 15
Lock slot Power connector Power supply (Photo shows PFC power supply) PS2 mouse port PS2 keyboard port HDMI port VGA monitor port eSATA port Rear speaker/surround out jack Microphone/speaker-out/line-in jack Line-out jack Expansion slot (Photo shows graphics card and TV tuner card) Chapter 1 7 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 16
Internal Components No. Component 1 Optical drive 2 Memory 3 Expansion card 4 Mainboard 5 Heatsink fan assembly 6 Power supply 8 Chapter 1 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 17
System LED Indicators This section describes the different system LED indicators. LED indicator Power HDD activity LAN activity LAN port network speed LED (left) LAN port network connection LED (right) Color Blue Blue - Blue Blue Amber Green - Green LED - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 18
10 Chapter 1 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 19
RAM. This memory area is not part of the system RAM which allows configuration data to be retained when power is turned off. Before you run the CMOS Setup Utility, make sure that you have saved all open files. The system reboots immediately after you close the Setup. NOTE: CMOS Setup Utility will - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 20
monitor. If the computer is already turned on, close all open applications, then restart the computer. 2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the computer. The Setup Main menu will be displayed showing the Setup's menu bar. Use - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 21
includes the following main setup categories. Product Information Standard CMOS Features Advanced BIOS Features Advanced Chipset Features Integrated Peripherals Power Management Setup PC Health Status Frequency/Voltage Control BIOS Security Features Load Default Settings Save - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 22
:xxxxxxxx System Serial Number : System BIOS Version :P01-B0 BIOS Release Date :xxxxxxxxxx Asset Tag Number : Help Item Parameter Processor Type Processor Speed System Memory System Manufacturer Product Name System Serial Number System BIOS Version BIOS Release Date Asset Tag Number :Move - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 23
2 ► AHCI Port 3 ► AHCI Port 4 Halt on [Thu 04/02/2010] [21:26:38] [Hard Disk] [Not Detected] [Not Detected] [Not Detected] [All, but keyboard] Help Item Use [ENTER] -minute-second format. Displays the status of auto detection of the AHCI device. Determines whether the system will stop for an error - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 24
Bootup Num-Lock USB Beep Message [Enabled] [Disabled] [Hard Drive] [CD/DVD] [Removable Dev.] [Network] [Press Enter] [Press Enter] [Press Enter] [Press Enter] [On] [Disabled] Help Item Allows BIOS to skip certain tests while booting. This will decrease the time needed to boot the system. :Move - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 25
disables remapping of overlapped PCI memory above the total physical memory. Enables or disables the Hybrid SLI Technology. Select a graphic controller as a primary boot device. Select the amount of system memory used by the Intel graphics device. Select a video memory size. Option Enabled Disabled - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 26
support for legacy USB devices. USB Storage Emulation Onboard Graphics Controller Onboard Audio Controller When set to Auto, USB devices less than 2 GB will be emulated as Floppy and remaining as HDD. Forced HDD option can be used to force a HDD formatted drive to boot Floppy Hard Disk Enabled Disabled - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 27
KB/Mouse Enables or disables to wake up the system from a power saving mode using a PS2 keyboard or mouse. Wake Up by USB KB/Mouse Enables or disables to wake up the system from a power saving mode using a USB keyboard or mouse. Restore On AC Power Loss Enables or disables the system to reboot after - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 28
PC Health Status CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc. PC Health Status CPU Temperature System Temperature CPU Fan Speed System Fan Speed CPU Core +1.1V +3.30V +5.00V +12.0V 5VSB VBAT Smart Fan :49oC/120oF :38oC/100oF :1021 RPM :N/A :1.312 V :1.104 V :3.360 V :5. - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 29
's EMI. Note: Remember to disable the Spread Spectrum feature if you are overclocking. A slight jitter can introduce a temporary boost in clock speed causing the overclocked processor to lock up. Option Enabled Disabled Chapter 2 21 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 30
password prevents unauthorized access to the BIOS Setup Utility. Press Enter to change Password) menu then press Enter. A password box will appear. 2. Type a password then press Enter. the original password then press Enter. 3. Type a new password then press Enter. 4. Retype the password to verify - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 31
Removing a system password 1. Use the up/down arrow keys to select password parameter (Change Supervisor Password or Change User Password) menu then press Enter. 2. Enter the current password then press Enter. 3. Press Enter twice without entering anything in the password fields. Chapter 2 23 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 32
1985-2005, American Megatrends, Inc. ► Product Information ► PC Health Status ► Standard CMOS Features ► Frequency/Voltage Control ► Advanced BIOS Features ► Advanced Chipset Features ► Integrated Peripherals ► Power Management Setup ► BIOS Security Features Load Default Settings Load Optimal - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 33
CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc. ► Product Information ► PC Health Status ► Standard CMOS Features ► Frequency/Voltage Control ► Advanced BIOS Features ► BIOS Security Features ► Advanced Chipset Features Load Default Settings ► Integrated Peripherals - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 34
, Inc. ► Product Information ► PC Health Status ► Standard CMOS Features ► Frequency/Voltage Control ► Advanced BIOS Features ► BIOS Security Features ► Advanced Chipset Features Load Default Settings ► Integrated Peripherals Discard changes andSaevxeit &seEtuxpit?Setup ► Power Management - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 35
System Disassembly Chapter 3 This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 36
Procedure Before proceeding with the disassembly procedure, perform the steps listed below: 1. Turn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from the system - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 37
SIDE PANEL FRONT BEZEL HEATSINK FAN ASSEMBLY PROCESSOR Cx2 HDD-ODD BRACKET Ax3, Bx1 POWER SUPPLY MEMORY MODULES PCI CARD Bx1 FRONT I/O AND CARD READER BOARD BRACKET Bx6 MAINBOARD Bx2 OPTICAL DISK DRIVE Dx4 HDD MODULE HDD Ax1 TV TUNER CARD or NETWORK CARD or GRAPHICS CARD Bx2 FRONT I/O BOARD Bx2 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 38
Ax3, Bx1 POWER SUPPLY MEMORY MODULES PCI CARD Bx1 FRONT I/O AND CARD READER BOARD BRACKET Bx6 MAINBOARD Screw List Code A B C D TOP BEZEL Screw #6-32 L5 BZN M3xL5 BZN #6-32*3/16 NI #6-32 L6 NI 30 Bx2 OPTICAL DISK DRIVE Dx4 HDD MODULE HDD Ax1 TV TUNER CARD or NETWORK CARD or GRAPHICS CARD Bx2 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 39
procedure described on page 28. 2. Remove the two screws (A) located on the rear edge of the side panel. X3400 X5400 Screw (Quantity) #6-32 L5 BZN (2) Color Black Torque 5.7 to 6.3 kgf-cm Part No. 86.00J07.B60 3. Slide the side panel toward the back of the chassis until the tabs on the cover - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 40
Removing the Front Bezel 1. Remove the side panel. Refer to the previous section for instructions. 2. Remove the front bezel according to machine model. NOTE: To remove the X3400 model's front bezel, you must first release the tabs securing the front bezel and disconnect the LED cable, located under - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 41
(3). Disconnect the LED cable from the mainboard, then insert the cable into the hole on the housing and remove the bezel. X3400 Chapter 3 33 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 42
3. Lift the heatsink fan assembly off the mainboard. X5400 X3400 X5400 4. Lay it down in an upright position-with the thermal patch facing upward, on top of the optical drive then disconnect the fan cable from its mainboard connector. Do not let the thermal patch on the heat sink fan assembly - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 43
34. 3. Release the load lever, then pull the load lever to the fully open, upright position. 4. Pull out the processor from the socket. IMPORTANT:If you are going to install a new processor, note the arrow on the corner to make sure the processor is properly oriented over the socket. Chapter 3 35 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 44
on page 31. 2. See "Removing the Front Bezel" on page 32. 3. Remove the HDD-ODD bracket. (1). Disconnect the data and power cables from their optical drive connectors. (2). Remove the two screws (B) that secure the HDD-ODD bracket. Screw (Quantity) 6-32 xL6 (2) Color Silver Torque 5.7 to 6.3 kgf - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 45
, then disconnect the data and power cables from their HDD connectors. X3400 4. Remove the two screws (B) that secure the optical drive. X5400 Screw (Quantity) #6-32*3/16 NI (3 Color Silver 5. Slide the optical drive out of the bracket. Torque 5.7 to 6.3 kgf-cm Part No. 86.1A324.5R0 Chapter - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 46
Removing the Hard Disk Drive 1. See "Removing the Side Panel" on page 31. 2. See "Removing the Front Bezel" on page 32. 3. See "Remove the HDD . Screw (Quantity) #6-32*3/16 NI (4) Color Silver (3). Slide the HDD out of the bracket. Torque 5.7 to 6.3 kgf-cm Part No. 86.5A5B6.012 38 Chapter 3 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 47
"Removing the Processor" on page 35. 4. See "Remove the HDD-ODD bracket." on page 36. 5. Disconnect the power cables from their mainboard connectors. 6. Remove the screw (D) that secures the power supply. Screw (Quantity) #6-32 L6 BZN (1) Color Silver Torque 5.7 to 6.3 kgf-cm Part No. 86.00J44 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 48
7. Remove the three screws (A) that secure the power supply module. X3400 Screw (Quantity) #6-32 L5 BZN (3) Color Black 8. Lift the power supply module off the unit. Torque 5.7 to 6.3 kgf-cm X5400 Part No. 86.00J07.B60 X3400 X5400 40 Chapter 3 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 49
Removing the Memory Modules IMPORTANT:Before removing any DIMM, make sure to create a backup file of all important data. 1. See "Removing the Side Panel" on page 31. 2. See " - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 50
Removing an Expansion Card This section includes instructions on how to remove a TV tuner card and a VGA card. To remove the network card: 1. See "Removing the Side Panel" on page 31. 2. Remove the screw (A) that secures the card to the chassis. Screw (Quantity) #6-32 L5 BZN (3) Color Black 3. - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 51
" on page 31. 2. Remove the screw (A) that secures the card to the chassis. Screw (Quantity) #6-32 L5 BZN (3) Color Black 3. Pull the card out of its mainboard connector. Torque 5.7 to 6.3 kgf-cm Part No. 86.00J07.B60 NOTE: The card has been highlighted with a yellow rectangle as above image - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 52
Removing the Front I/O and Card Reader Boards 1. See "Removing the Side Panel" on page 31. 2. See "Removing the disconnect the data cables from their mainboard connectors. 5. Disconnect the front I/O board and card reader board cables from their mainboard connectors. 6. Remove the front I/O and - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 53
(Quantity) #6-32 L6 BZN (1) (2). Remove the bracket. Color Silver Torque 4.75 to 5.2 kgf-cm Part No. 86.00J44.C60 7. Remove the card reader board. (1). Remove the two screws (D) that secure the card reader board to the bracket. Screw (Quantity) #6-32 L6 BZN (1) Chapter 3 Color Silver Torque - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 54
with a yellow rectangle as above image shows. Please detach the card and follow local regulations for disposal. 8. Remove the front board out of the bracket. Torque 3.8 to 4.2 kgf-cm Part No. 86.00J44.C60 NOTE: The card has been highlighted with a yellow rectangle as above image shows. Please - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 55
Fan Assembly" on page 34. 4. See "Removing the Processor" on page 35. 5. See "Remove the HDD-ODD bracket." on page 36. 6. See "Removing the Memory Modules" on page 41. 7. See "Removing an Expansion Card" on page 42. 8. See "Removing the Front I/O and Card Reader Boards" on page 44. 9. For the X5400 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 56
11. Remove the six screws (D) that secure the mainboard. Screw (Quantity) #6-32 L6 NI (6) Color Silver Torque 5.7 to 6.3 kgf-cm Part No. 86.00J44.C60 NOTE: The mainboard has been highlighted with a yellow rectangle as above image shows. Please detach the mainboard and follow local regulations - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 57
Removing the Top Bezel NOTE: The following instruction is applicable only to the X5400 model. 1. See "Removing the Side Panel" on page 31. 2. See "Removing the Front Bezel" on page 32. 3. Slide the bezel toward the front, then lift the bezel off the housing. Chapter 3 49 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 58
50 Chapter 3 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 59
Chapter 4 System Troubleshooting This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 60
their appropriate connectors. 9. Verify that all components are Acer-qualified and supported. 10. Replace the system covers. 11. Power on the system. 12. If the problem with the system is not evident, you can try viewing the POST messages and BIOS event logs during the system startup. 52 Chapter 4 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 61
problems that occur during the preboot process. Viewing BIOS checkpoints Viewing all checkpoints generated by the BIOS requires a checkpoint card, also referred to as a POST card or POST diagnostic card. These are ISA or PCI add-in cards that show the value of I/O port 80h on a LED display - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 62
BIOS ROMs from add-in PCI devices Start reading the recovery file cluster by cluster. Disable L1 cache. Check the validity of the recovery file configuration to the current configuration of the flash part. Make flash write enabled through chipset and OEM specific method. Detect proper flash part - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 63
and font modules for ADM. Activate ADM module. Initializes the silent boot module. Set the window for displaying text information. Displaying sign-on message, CPU information, setup key message, and any OEM specific information. Initializes different devices through DIM. See DIM Code Checkpoints - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 64
the system. Also, Check for DEL or ESC keys to limit memory test. Display total memory in the system. Mid POST initialization of chipset registers. Detect different devices (Parallel ports, serial ports, and coprocessor in CPU, ... etc.) successfully installed in the system and update the BDA, EBDA - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 65
manual configured onboard peripherals, memory and I/O decode windows in PCI-PCI bridges, and noncompliant PCI devices. Static resources are also reserved. Function 2 searches for and initializes any PnP, PCI, or AGP video devices. Initialize different buses and perform the following functions: Boot - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 66
in flash device) POST BIOS Beep Codes Number of Beeps 1 3 6 7 8 Description Memory refresh timer error. Base memory read/write test error Keyboard controller BAT command field General exception error (processor exception interrupt error) Display memory error (system video adapter) 58 Chapter 4 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 67
back into the system one at a time until the problem happens again. This will reveal the malfunctioning card. 8 If the system video adapter is an add-in card, replace or reseat the video adapter. If the video adapter is an integrated part of the system board, the board may be faulty. Chapter - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 68
Displayed Gate20 Error Multi-Bit ECC Error Parity Error RAM R/W test failed CMOS Memory Size Wrong Description The BIOS is unable to properly control the motherboard's Gate A20 function, which controls access of memory over 1 MB. This may indicate a problem with the motherboard. This message will - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 69
Secondary Master Drive - ATAPI Incompatible Secondary Slave Drive - ATAPI Incompatible 3rd Master Drive ATAPI Incompatible Description The IDE/ATAPI device configured as Primary Master could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 70
the need to replace the hard disk. Virus Related Message Displayed BootSector Write !! VIRUS: Continue (Y/N)? Description The BIOS has detected software attempting to write to a drive's boot sector. This is flagged as possible virus activity. This message will only be displayed if Virus Detection - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 71
or if there is no FLASH part (System uses a PROM or EPROM). BIOS could not find or load the CPU Microcode Update to the CPU. This message only applies to INTEL CPUs. The message is most likely to appear when a brand new CPU is installed in a motherboard with an outdated BIOS. In this case, the - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 72
keyboard controller is initialized. PS2 Keyboard support is enabled in the BIOS setup but the device is not detected. PS2 Mouse support is enabled in the BIOS setup but the device is not detected. Keyboard Controller failure. This may indicate a problem with system hardware. PS2 keyboard is locked - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 73
board does not support the power requirements of the installed processor. The processor will be run at a reduced frequency, which will impact system performance. Description This message is displayed when the power requirements of the board do not match the power requirement of the CPU. MPS Table - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 74
. (3). Rename the target BIOS to "amiboot.rom". (4). Unplug the USB storage device. 2. Connect the USB storage device on the USB port on the system. 3. Power on the system. The system initializes the BIOS recovery process. Wait for about 3 minutes and the system will reboot automatically after the - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 75
4. Press Delete to run the Setup Utility. 5. In the Setup Utility, select Load Default Settings, then press Enter. 6. Select Ok, then press Enter. 7. Select Save & Exit Setup, then press Enter. 8. Select Ok, then press Enter. Chapter 4 67 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 76
Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Hard disk drive DIMM CD/DVD-ROM drive Adapter cards 4. Power on the computer. 5. Determine if the - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 77
Chapter 5 System Block Diagram and Board Layout System Block Diagram Chapter 5 69 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 78
6 7 8 70 Code KBMSCONN1 HDMI1 VGA1 USBESATA1 USBLAN1 AUDJACK1 PWR1 U9 Description Top: PS2 Mouse port Bottom: PS2 Keyboard port HDMI port VGA port Top: USB ports Bottom: eSATA port Top: Gigabit LAN port Bottom: USB ports Audio jack 5.1 channel 4-pin ATX power connector Processor socket Chapter 5 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 79
12 pin debug port RTC battery SATA 1-4 connectors GPIOH2 header GPIOH1 header Power and switch LED cable connector USB connector Front I/O board cable connectors Front I/O board cable connectors Front panel card reader board connectors CMOS/NVRAM jumper 1-2 Normal (default) 2-3 Clear CMOS/NVRAM PCI - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 80
72 Chapter 5 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 81
date information available on your regional web or channel. For whatever reasons a part number is changed, it will NOT be noted on the printed Service Guide. For Acer authorized service providers, your Acer office may have a different part number code from those given in the FRU list of this printed - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 82
Exploded Diagram X3400 No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Part Name PLT ACER LOGO BOXER X5 BEZEL FRONT B BOXER X550 CVR COSMETIC 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Part Name MAGNET 10*6*3 PLT ASPIRE LOGO BOXER X550 PLT ODD KNOB LOGO BOXER X550 PROTECT FILM CVR FRONT PROTECT FILM - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 83
2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Part Name PLT ACER LOGO BOXER X5 BEZEL FRONT B BOXER X550 CVR COSMETIC ART WORK BOXER X550 CVR *6*3 No. 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Part Name PLT ASPIRE LOGO BOXER X550 PLT ODD KNOB LOGO BOXER X550 PROTECT FILM CVR FRONT PROTECT FILM DOOR ODD - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 84
Name FRONT IO BOARD CENTURY W/AUDIO CABLE*1&USB CABLE*2 Acer Part No. 55.SC101.001 CARD READER 9 IN 1 8.5L AU6476 W/USB2.0 & USB CABLE W/O CR.10400.102 1394 VGA CARD PCPARTNER 288-1N141-B00AC NVIDIA GT315 512MB VG.PCPT3.154 SDDR3 DVI+HDMI LP (HYNIX) CABLES POWER CORD 110V 3PIN UL USA ODD SATA - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 85
FOR X350 33.SC101.002 TBD CPU/PROCESSOR CPU AMD PHENOM II X2 545 80W 3.0GHZ 7M TOTAL CACHE 80W KC.PH202.545 CALLIST 1M L2 CACHE DVD-RW DRIVE ODD PLDS SUPER-MULTI DRIVE HH 16X DH-16AASH BLACK BEZEL SATA FOR HF+WINDOWS7 KU.0160F.009 HDD/HARD DISK DRIVE HDD 500GB 3.5" 7200RPM SATA II - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 86
KEY CHICONY KU-07603US25522V BLACK KB.USB03.192 US W/O EKEY MOUSE USB OPT SM-9625 LITEON SM-30700-00W MS.11200.018 POWER SUPPLY 220W EUP 115VAC/230V NPFC DELTA DPS220UB A EUP PY.2200F.006 SCREWS SCREW I NO6-32 L5 BZN SCREW PAN #6-32 L6 NI BOXER WZS SCREW #6- - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 87
Name Acer Part No. FRONT IO BOARD CENTURY W/AUDIO CABLE*1&USB CABLE*2 55.SC101.001 CARD READER 9 IN 1 8.5L AU6476 W/USB2.0 & USB CABLE W/O CR.10400.102 1394 VGA CARD PCPARTNER 288-1N141-A00AC NVIDIA GT315 512MB VG.PCPT3.154 SDDR3 DVI+HDMI ATX (SAMSUNG) CABLES POWER CORD 110V 3PIN UL USA ODD - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 88
7 HDD/HARD DISK DRIVE HDD 3.5" 500GB 7200RPM SATA SEAGATE PHARAOH ST3500418AS HEATSINK CPU HEATSINK AIR COOLER LGA775 TMDC6 NEW SPRIG KH.50008.014 HI.10800.028 MAINBOARD MAINBOARD DA078L/ABOXER2 EUP W/RTC BATTERY W/O 1394 MB.SE201.001 LF DDRIII 4 DIMM & CPU & MEMORY MEMORY 80 MEMORY SAMSUNG - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 89
Category KEYBOARD POWER SUPPLY Part Name Acer Part No. KEYBOARD USB 104 KEY LITE-ON SK-9625S SG-30703-XUW BLACK US WITH NEW COLOR AC-MT-018 KB.USB0B.082 POWER SUPPLY 220W PFC 230V DELTA DPS-220UB-1 A EUP PY.2200F.006 SCREWS SCREW I NO6-32 L5 BZN SCREW PAN #6-32 L6 NI BOXER WZS SCREW #6-32 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 90
82 Chapter 6 - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 91
65 95 power (W) Voltage 0.875 1.425 0.875 1.425 0.825 1.25 0.800 1.25 0.875 1.425 0.850 1.425 System Board Major Chips Item System core logic Video controller PCI controller LAN controller Audio controller USB controller Super I/O controller Specification AMD processor + nVIDIA GeForce - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 92
name Organization DIMM sockets DIMM size Minimum memory Maximum memory DIMM size (GB) Pin System BIOS Specification DDR3-667/800/1066/1333 unbuffered DIMM 240 Item BIOS vendor BIOS version Hard Disk Drive Specification American Megatrends Inc. P01-B0 Item Vendor Model no. Specification WD - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 93
controller Supports LAN protocol LAN connector type SATA Interface Specification Specification HD audio codec ALC888S Audio 5.1 channel Keyboard and Input Devices Item Controller Connectors Specification nVIDIA GeForce 8200 (MCP78PV) + SIO ITE8720 • PS2 keyboard and mouse connector • Nine USB - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 94
(SL/DL)10x CAV / Not support DVD-RAM 2x, 3x ZCLV, 5x PCAV DVD-Video (CSS Compliant Disc) (SL/ DL) 8x CAV CD-R/ROM40x CAV CD-RW 40x CAV CD-DA (DAE) 32x CAV Video CD 10x CAV 80 mm CD 10x CAV BD-ROM 215.79 Mbits/s (6x) max. DVD-ROM 22.16 Mbytes - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 95
Super Multi Item Vendor Model Name Drive Type Write Speed Read Speed Data Transfer Rate Access Time 87 Specification HLDS GH-41N Super Multi CD max. CD-DA (DAE):40x max. 80 mm CD:10x max DVD+R/+RW:10x / 8x max. DVD+R DL:8x max. DVD-R/RW/ROM(SL/DL):10x / 8x / 16x / 12x max. DVD-R DL:8x max. DVD-RAM - Acer Aspire X3400G | Acer Aspire X3400, X3400G Desktop Service Guide - Page 96
Super Multi Item Buffer Size Interface Type Specification 2 MB Serial ATA 2 MB Serial ATA Appendix A 88