Acer Aspire X5810 Aspire X3810 - X5810 Service Guide
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- Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 1
Acer Aspire X3810/X5810 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates ii - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 3
may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. iii - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 4
specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 5
. WARNING CAUTION IMPORTANT Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. v - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 6
(e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 7
Setup Utility 10 Setup Utility Menus 11 BIOS Recovery 29 System Disassembly 31 Disassembly Requirements 31 Memory Modules 44 Removing the TV Tuner Card 45 Removing the VGA Card 46 Removing the Front I/O and Card Reader Boards 48 Removing the Mainboard 51 System Troubleshooting - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 8
67 Online Support Information 68 System Block Diagram and Board Layout 69 System Block Diagram 69 Board Layout 70 Mainboard 70 System Jumper 72 FRU (Field Replaceable Unit) List 73 X3810/X5810 Exploded Diagram 74 X3810 FRU List 76 X5810 FRU List 85 Technical Specifications 95 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 9
model purchased. Processor Intel Pentium Core 2 Quad Q6600/Q8200/Q8300/Q9300/Q9400/Q9550/Q9650 processor Memory subsystem Supports up to four 240-pin DDR3-1066/1333 MHz DIMM sockets Supports single channel or dual-channel memory NIC One Gigabit Ethernet LAN port (RJ-45) Clock Generator - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 10
One PCI Express x1 bus slot I/O ports Front Three USB 2.0 ports Memory Stick Memory Stick PRO Secure Digital (SD) Card miniSD Card Acer Empowering Technology (Acer eRecovery Management) Acer Arcade Live McAfee Internet Security Suite 2008 Trial version NTI MediaMaker System BIOS - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 11
Dimension and weight Dimension (DxWxH): 265 x 100 x 362 mm (with bezel) Weight (estimate): 5.6 kg (MVB SKU) Chapter 1 3 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 12
indicator 2 Optical drive bay door 3 Drive bay door eject button Press to open drive bay door and access the optical drive. 4 Media card reader 5 USB 2.0 ports 6 Headphone/Speaker-out/line-out jack 7 Front I/O cover 8 Microphone-in jack 9 CF I/II (CompactFlash Type I/II) slot 10 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 13
X5810 No. Icon Component 1 Power button/power indicator 2 Optical drive bay door 3 Front I/O cover open/close icon Press beneath the icon (on the cover) to open the front I/O cover. To close the door, flip the cover back into place, then press the cover, beneath the icon. 4 Media card - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 14
Rear Panel No. Icon 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Component Expansion slot (Photo shows graphics card and TV tuner card) Line-out jack Microphone/speaker-out/line-in jack S/PDIF port eSATA port USB 2.0 ports VGA monitor port HDMI port PS2 keyboard port Power connector - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 15
Internal Components No. Component 1 HDD drive 2 Optical drive 3 Expansion cards 4 Mainboard 5 Heat sink fan assembly 6 Power supply Chapter 1 7 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 16
System LED Indicators This section describes the different system LED indicators. LED indicator Power Color Green LED status On Description The system has AC power and is powered on. HDD activity LAN port network speed LED (left) LAN port network connection LED (right) Green - Green Green - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 17
values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM which allows configuration data to be will be simply referred to as "BIOS", "Setup", or "Setup utility" in this guide. The screenshots used in this guide display default system values. These - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 18
key to choose from a pop-up menu. NOTE: Grayed-out fields are not user-configurable. Enter key - Display a submenu screen. NOTE: Availability of submenu screen is indicated by a (>). Esc - If you press this key: On one of the primary menu screens, the Exit menu displays. On a submenu screen - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 19
main setup categories. Product Information Standard CMOS Features Advanced BIOS Features Advanced Chipset Features Integrated Peripherals Power Management Setup PC Health Status Frequency/Voltage Control BIOS Security Features Load Default Settings Save & Exit Setup Exit - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 20
the system. These entries are for your reference only and are not user-configurable. Parameter Processor Type Processor Speed System Memory System Manufacturer Product Name System Serial Number System BIOS Version BIOS Release Date Asset Tag Number Description Type of CPU installed on the system - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 21
Standard CMOS Features Parameter System Date System Time AHCI Port 0/1/2/3 SATA Port 1/2/3 Halt On Description Option Set the date following the weekday-month-day-year format. Set the system time following the hour-minute-second format. Displays the status of auto detection of the AHCI device. - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 22
the time it takes to boot the computer by shortening Enabled or skipping certain standard booting process. Disabled When enabled, the BIOS splash screen displays during startup. When disabled, the diagnostic screen displays during startup. Enabled Disabled Specifies the boot order from the - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 23
or disables remapping of overlapped PCI memory above the total physical memory. Select a graphic controller as a primary boot device. Select the amout of system memory used by the Intel graphics device. Select a video memory mode. Select a video memory size. Option Enabled Disabled Enabled Disabled - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 24
SATA Mode Description Select an operating mode for the onboard SATA. USB Functions Enables or disables USB functionality. Legacy USB Support Enables or disables support for legacy USB devices. USB Storage Emulation Onboard LAN Controller When set to Auto, USB devices less than 2 GB will - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 25
Power Management Setup Parameter ACPI Aware O/S ACPI Suspend Mode Description Enables or disables the Advanced Configuration and Power Management (ACPI) function. Select an ACPI state. Power On by RTC Alarm Enables or disables real time clock (RTC) to generate a wake event. Power On by PCIE - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 26
PC Health Status Parameter Smart FAN Description Enables or disables the smart system fan control function. Option Enabled Disabled 18 Chapter 2 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 27
Frequency/Voltage Control Parameter Spread Spectrum Clock Processor Configuration DRAM Configuration Bus Configuration Description Enables or disables the reduction of the mainboard's EMI. Note: Remember to disable the Spread Spectrum feature if you are overclocking. A slight jitter can introduce - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 28
Processor Configuration Parameter Hardware Prefetcher Adjacent Cache Line Prefetch Max CPUID Value Limit Intel VT Intel XD Bit Core Multi-Processing PECI Intel EIST Description Enables or disables the speculative unit within the processor. When Enabled, cache lines are fetched in pairs (even line - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 29
Hole Enables or disables DRAM timing control. Set the memory hole remapping. Initiate Graphic Adapter Select the graphic controller to use as the primary boot device. Video Memory Size Select the amount of system memory used by Intel Graphics device. PEG Port Enables or disables the PEG port - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 30
Bus Configuration Parameter USB Functions Description Set the USB functionality. USB Port Configure Onboard LAN Controller Enables or siables the onboard network controller. Onboard LAN Option ROM Power On by Onboard LAN Enables or disables the load of embedded option ROM for onboard network - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 31
Parameter GPI09 Configuration Description Set the GPIO9 function. HDA Controller SMBUS Controller SLP_S4# Min. Assertion Width Enables or disables the HDA controller. Enables or disables the SMBUS controller. Set the SLP_S4 minimum assert time. Restore On AC Power Loss Enables or disables the - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 32
status of the supervisor password. Indicates the status of the user password. Supervisor password prevents unauthorized access to the BIOS Setup Utility. Press Enter to change the Supervisor password. Press Enter to change the User password. Setting a system password 1. Use the up/down arrow keys - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 33
Removing a system password 1. Use the up/down arrow keys to select password parameter (Change Supervisor Password or Change User Password) menu then press Enter. 2. Enter the current password then press Enter. 3. Press Enter twice without entering anything in the password fields. Chapter 2 25 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 34
Settings The Load Default Settings menu allows you to load the default settings for all BIOS setup parameters. Setup defaults are quite demanding in terms of resources consumption. If you are using low-speed memory chips or other kinds of low-performance components and you choose to load these - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 35
Save & Exit Setup The Save & Exit Setup menu allows you to save changes made and close the Setup Utility. Chapter 2 27 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 36
Exit Without Saving The Exit Without Saving menu allows you to discard changes made and close the Setup Utility. 28 Chapter 2 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 37
BIOS Recovery AMIBIOS8 supports a "recovery flash" mode, which can be used to flash update a BIOS from the boot block. This is used to update a BIOS image without the need to boot to an operating system. The following is the process that user should follow to flash BIOS ROM. 1. Prepare a Disk on Key - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 38
30 Chapter 2 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 39
System Disassembly Chapter 3 This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 40
Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: 1. Turn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 41
OPTICAL DRIVE CPU Bx2 HDD-ODD BRACKET Ax3, Dx1 POWER SUPPLY Cx4 HDD MODULE HDD MEMORY MODULES Ax1 TV TUNER CARD Ax1 VGA CARD Dx1 FRONT I/O AND CARD READER BOARD BRACKET Dx6 MAINBOARD Dx2 FRONT I/O BOARD Dx2 CARD READER BOARD Screw List A B C D Screw #6-32 L5 BZN M3xL5 BZN #6-32*3/16 NI #6-32 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 42
Removing the Side Panel 1. Perform the pre-disassembly procedure described on page 32. 2. Remove the two screws (A) located on the rear edge of the side panel. Screw (Quantity) #6-32 L5 BZN (2) Color Black Torque 5.7 to 6.3 kgf-cm Part No. 86.00J07.B60 3. Slide the side panel toward the back of - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 43
Removing the Front Bezel 1. Remove the side panel. Refer to the previous section for instructions. 2. Remove the front bezel. (1). Release the front bezel retention tabs from the chassis interior. (2). Detach the bezel slightly away from the chassis. (3). Disconnect the LED - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 44
Removing the Heat Sink Fan Assembly WARNING:The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal or with your hands. 1. See "Removing the Side Panel" on page 34. 2. See "Removing the Front Bezel" on page 35. 3. Use a long-nosed screwdriver to loosen the four - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 45
Removing the Processor IMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all important data. WARNING:The processor becomes very hot when the system is on. Allow it to cool off first before handling. 1. See "Removing the Side Panel" on page 34. 2. See " - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 46
Removing the Optical Drive 1. See "Removing the Side Panel" on page 34. 2. See "Removing the Front Bezel" on page 35. 3. See "Removing the Heat Sink Fan Assembly" on page 36. 4. See "Removing the Processor" on page 37. 5. Remove the HDD-ODD bracket. (1). Disconnect the data and power cables from the - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 47
(3). Lift the HDD-ODD bracket and turn it over. (4). Disconnect the data and power cables from the HDD. (5). Remove the HDD-ODD bracket. 6. Place the bracket on a clean, static-free work surface. Chapter 3 39 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 48
7. Remove the two screws (B) from the optical drive. Screw (Quantity) #6-32*3/16 NI (3 Color Silver 8. Slide the optical drive out of the drive bay. Torque 5.5 to 6.5 kgf-cm Part No. 86.1A324.5R0 40 Chapter 3 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 49
Removing the Hard Disk Drive 1. See "Removing the Side Panel" on page 34. 2. See "Removing the Front Bezel" on page 35. 3. See "Removing the Heat Sink Fan Assembly" on page 36. 4. See "Removing the Processor" on page 37. 5. Remove the HDD-ODD bracket. See "Removing the Optical Drive" on page 38. - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 50
Removing the Power Supply 1. See "Removing the Side Panel" on page 34. 2. See "Removing the Front Bezel" on page 35. 3. See "Removing the Heat Sink Fan Assembly" on page 36. 4. See "Removing the Processor" on page 37. 5. See "Removing the Optical Drive" on page 38. 6. See "Removing the Hard Disk - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 51
9. Remove the three screws (A) that secure the power supply to the rear panel. Screw (Quantity) #6-32 L5 BZN (3) Color Black 10. Lift the power supply module out of the chassis. Torque 5.5 to 6.5 kgf-cm Part No. 86.00J07.B60 Chapter 3 43 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 52
"Removing the Processor" on page 37. 5. See "Removing the Optical Drive" on page 38. 6. See "Removing the Hard Disk Drive" on page 41. 7. Remove the memory modules (1). Press the holding clips on both sides of the DIMM slot outward to release the DIMM. (2). Gently pull the DIMM upward to pull it - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 53
Removing the TV Tuner Card 1. See "Removing the Side Panel" on page 34. 2. See "Removing the Front Removing the Hard Disk Drive" on page 41. 7. Remove the screw (A) that secures the card to the chassis. Screw (Quantity) #6-32 L5 BZN (3) Color Black Torque 5.5 to 6.5 kgf-cm 8. Gently pull the - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 54
Removing the VGA Card 1. See "Removing the Side Panel" on page 34. 2. See "Removing the Front Bezel" "Removing the Hard Disk Drive" on page 41. 7. Remove the screw (A) that secures the card to the chassis. Screw (Quantity) #6-32 L5 BZN (3) Color Black Torque 5.5 to 6.5 kgf-cm 8. Gently pull the - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 55
9. Disconnect the VGA card cable from the mainboard. Chapter 3 47 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 56
Drive" on page 38. 6. See "Removing the Hard Disk Drive" on page 41. 7. See "Removing the Memory Modules" on page 44. 8. Disconnect one end of the USB, 1394, and audio cables from the I/O and card reader boards, then open the cable retention clip. 9. Disconnect the other end of the USB, 1394, and - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 57
(1) (2). Remove the bracket. Color Silver Torque 4.75 to 5.2 kgf-cm Part No. 86.00J44.C60 11. Remove the card reader board. (1). Remove the two screws (D) that secure the card reader board to the bracket. Screw (Quantity) #6-32 L6 BZN (1) Chapter 3 Color Silver Torque 3.5 to 4.5 kgf-cm Part - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 58
(2). Pull the card reader board out of the bracket. 12. Remove the front I/O board. (1). Remove the two screws (D) that secure the I/O board to the bracket. Screw (Quantity) #6-32 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 59
6. See "Removing the Hard Disk Drive" on page 41. 7. See "Removing the Memory Modules" on page 44. 8. See "Removing the VGA Card" on page 46. 9. See "Removing the TV Tuner Card" on page 45. 10. See "Removing the Front I/O and Card Reader Boards" on page 48. 11. Disconnect the LED and SATA cable from - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 60
13. Remove the screw (B) on the rear panel. Screw (Quantity) M3xL5 (1) Color Black 14. Lift the board from the chassis. Torque 5.5 to 6.5 kgf-cm Part No. 86.1A324.5R0 52 Chapter 3 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 61
Chapter 4 This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options can give - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 62
their appropriate connectors. 9. Verify that all components are Acer-qualified and supported. 10. Replace the system covers. 11. Power on the system. 12. If the problem with the system is not evident, you can try viewing the POST messages and BIOS event logs during the system startup. 54 Chapter 4 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 63
code is copied from ROM to lower system memory and control is given to it. BIOS now executes out of RAM. Both key sequence and OEM specific method is checked to determine if BIOS recovery is forced. Main BIOS checksum is tested. If BIOS recovery is necessary, control flows to checkpoint E0. See - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 64
Checkpoints The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt. Refer to "BIOS Recovery" on page 29 for more information about performing a BIOS recovery. The following table - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 65
update the Kernel Variables. Traps the INT09h vector, so that the POST INT09h handler gets control for IRQ1. Uncompress all available language, BIOS logo, and Silent logo modules. Early POST initialization of chipset registers. Uncompress and initialize any platform specific BIOS Allocate memory for - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 66
RAM size if needed. Updates CMOS memory size from memory found in memory test. Allocates memory for Extended BIOS Data Area from base memory. Programming the memory boot, which includes the programming of the MTRR's. Wait for user input at config display if needed. Uninstall POST INT1Ch vector and - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 67
Manager (DIM) gets control at various times during BIOS POST to initialize different system busses. The following table and PnP ISA cards. It also assigns PCI bus numbers. Function 1 initializes all static devices that include manual configured onboard peripherals, memory and I/O decode - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 68
. One long beep then two short beep Two short beeps Cause and Description System is ready. System is OK. Memory not installed or memory error. VGA not installed or VGA error. Graphics card error/not installed, graphics card memory error or graphics card BIOS checksum error. BIOS damaged. BIOS is - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 69
Troubleshooting POST BIOS Beep Codes Number of Beeps Description 1,3 Reseat the memory, or replace with known good modules. 6,7 Fatal error indicating a serious problem with the system. Consult your system manufacturer. Before declaring the motherboard beyond all hope, eliminate the - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 70
Error Multi-Bit ECC Error Parity Error RAM R/W test failed CMOS Memory Size Wrong Description The BIOS is unable to properly control the motherboard's Gate A20 function, which controls access of memory over 1 MB. This may indicate a problem with the motherboard. This message will only occur on - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 71
/ATAPI devices in POST. The IDE/ATAPI device configured as Secondary Slave failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Master in the 3rd IDE controller failed an - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 72
. This is flagged as possible virus activity. This message will only be displayed if Virus Detection is enabled in AMIBIOS setup. If the BIOS detects possible virus activity, it will prompt the user. This message will only be displayed if Virus Detection is enabled in AMIBIOS setup. 64 Chapter 4 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 73
In this case, the BIOS must be updated to include the Microcode Update for the new CPU. There was an error in while validating the NVRAM data. This causes POST to clear the NVRAM data. More than one system device is trying to use the same non-shareable resources (Memory or I/O). The NVRAM data used - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 74
device is not detected. Keyboard/Interface Error Keyboard Controller failure. This may indicate a problem with system hardware. Unlock Keyboard PS2 keyboard is locked. User needs to unlock the keyboard to continue the BIOS POST. System Halted The system has been halted. A reset or power cycle - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 75
! Unsupported USB device found and disabled! Warning! Port 60h/ 64h emulation is not supported by this USB Host Controller! Warning! EHCI controller disabled. It requires 64bit data support in the BIOS. Description This message is displayed when a non-bootable USB device is enumerated and disabled - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 76
whenever you need them. In the Support & Downloads tab you can download information materials for all of Acer notebook, desktop and server models including: Service guides for all models User's manuals Training materials BIOS updates Software utilities Spare parts lists Technical - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 77
Chapter 5 System Block Diagram and Board Layout System Block Diagram Chapter 5 69 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 78
Board Layout Mainboard No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 70 Code LEDH1 USBF4 USBF3 USBF2 USBF1 PCIEX1 PCIE1 AUDIOF1 AUDIOS1 SPDIF1 PWR1 U17 DIMM1-2 DIMM1-2 Description Power and switch LED cable connector Front USB connector Front USB connector Front USB connector Front USB connector PCI - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 79
No Code Description 15 PWR2 24-pin ATX power connector 16 SATA0 SATA 0 connector 17 SATA3 SATA 3 connector 18 FIREH1 1394 connector 19 KBMSCONN1 Top: PS2 Mouse port Bottom: PS2 Keyboard port 20 HDMI1 HDMI port 21 VGA1 VGA (D-sub) port 22 USBESATA1 Top: USB ports Bottom: - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 80
System Jumper Name Clear CMOS/NVRAM Location JBIOS1 Default 1-2 2-3 Settings Normal (default) Clear CMOS/NVRAM 72 Chapter 5 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 81
(Field Replaceable Unit) list in global configuration of the X3810/X5810 desktop computer. Refer to this chapter whenever ordering the parts to , it will NOT be noted on the printed Service Guide. For Acer authorized service providers, your Acer office may have a different part number code from - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 82
X3810/X5810 Exploded Diagram 74 Chapter 6 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 83
No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Part Name C.A LED POWER SWITCH EJECT BUTTON FRONT BEZEL FRONT COVER IO DOOR IO DOOR BKT LENS POWER MAGNET 10*6*3 MIDDLE BEZEL ODD DOOR ODD LINK BKT ODD DOOR SPRING POWER BUTTON PROTECTFILM BEZEL-CVR PROTECTFILM EJECT - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 84
BOARDS Part Name Acer Part Number REMOTE BLASTER OVU412000 RECEIVER SMK RECEIVER VISTA MCE RECEIVER WITH ONE IR BLASTER RECEIVER PHILIPS VISTA OVU71 RECEIVER SMK VISTA OVU71 VGA CARD PCPARTNER GT100 512MB 64BITS DDR II SAMSUNG DVI VGA VG.PCGT1.L02 HDMI WITH 1 LP BRACKET VGA CARD PC PARTNER - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 85
LITE-ON D-1156E#A10A LOW-PROFILE PCI-E 56K V.92 Acer Part Number FX.10100.003 MODEM CARD 56K PRO-NETS LSI HPE56L6 (LO MODEM CARD 56K PRO-NETS USB TV TUNER CARD PCIE SINGLE ISDB-T TV TUNER CARD YUAN PE988-D PCI TV TUNER CARD YUAN PE988-A PC FX.10100.021 FX.10100.001 TU.10500.037 TU.10500.042 TU - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 86
Category LOWER CASE Part Name Acer Part Number 60.SC101.004 HDD&ODD COVER BRACKET 33.SC101.002 DVI TO VGA DONGLE CONNECTOR D0.VGA26.P01 COMBO MODULE/ DVD-ROM DRIVE - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 87
Category Part Name Acer Part Number HDD/HARD DISK DRIVE HDD 160GB 3.5" 7200RPM SATA II SEAGATE ST3160815AS KH.16001.031 HDD 160GB 3.5" 7200RPM SATA II HGST HDT721016SLA380 KH.16007. - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 88
Category 80 Part Name Acer Part Number KEYBOARD PS2 104KEY CHICONY KB-07593S32552V RUSSIAN BLACK KB.PS203.121 KEYBOARD PS2 105KEY CHIOCNY KB-07596HU2552V HUNGARIAN BLACK KB.PS203.122 KEYBOARD - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 89
Category Chapter 6 Part Name Acer Part Number KEYBOARD PS2 105KEY LITE-ON SK-9620 SG-30600-35W SWEDISH BLACK VISTA KB.PS20B.025 KEYBOARD PS2 105KEY LITE-ON SK-9620 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 90
BLACK UK KEYBOARD USB 105 KEY LITE-ON SK-9625 SG-30700-2HW BLACK DUTCH VISTA KEYBOARD USB 105KS LITE-ON SK-9625 BLACK SWISS/G Acer Part Number KB.USB03.079 KB.USB03.080 KB.USB03.081 KB.USB03.082 KB.USB03.083 KB.USB03.084 KB.USB03.085 KB.USB03 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 91
VISTA MAINBOARD DIG43L/AGREYHOUND W/RTC BATTERY Acer Part Number KB.USB0B.061 KB. MEMORY Chapter 6 MEMORY NANYA DDR3 1333MHZ 1G NT1GC64B88A0NF-CG MEMORY UNIFOSA DDR3 1333MHZ 1G UNB GU502203EP0200 MEMORY SAMSUNG DDR3 1333MHZ 1G M378B2873DZ1-CH9 MEMORY SAMSUNG DDR3 1333MHZ 1G M378B2873EH1-CH9 MEMORY - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 92
WZS SCERW #6-32 L5 PAN NI SCREW PAN M3 L5 BZN SCREW FLAT #6-32*3/16 NI SPEAKER CHIAMAW 9M-20A200-000 ACER LOGO LF 0810 SPEAKER JAZZ USB2.0 USB MS1238UA Acer Part Number MS.11200.017 MS.11200.013 MS.11200.018 MS.11200.014 MS.11200.015 PY.2200B.001 PY - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 93
X5810 FRU List Category ACCESSORY REMOTE CONTROLLER RECEIVER BOARDS Part Name Acer OVU412000 RECEIVER SMK RECEIVER VISTA MCE RECEIVER WITH ONE IR BLASTER RECEIVER PHILIPS VISTA OVU71 RECEIVER CARD PCPARTNER GT100 512MB 64BITS DDR II SAMSUNG DVI VGA VG.PCGT1.L02 HDMI WITH 1 LP BRACKET VGA CARD PC - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 94
LITE-ON D-1156E#A10A LOW-PROFILE PCI-E 56K V.92 Acer Part Number FX.10100.003 MODEM CARD 56K PRO-NETS LSI HPE56L6 (LO MODEM CARD 56K PRO-NETS USB TV TUNER CARD PCIE SINGLE ISDB-T TV TUNER CARD YUAN PE988-D PCI TV TUNER CARD YUAN PE988-A PC FX.10100.021 FX.10100.001 TU.10500.037 TU.10500.042 TU - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 95
Category LOWER CASE Part Name Acer Part Number 60.SC101.004 HDD&ODD COVER BRACKET 33.SC101.002 DVI TO VGA DONGLE CONNECTOR D0.VGA26.P01 COMBO MODULE/ DVD-ROM DRIVE - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 96
Category Part Name Acer Part Number HDD/HARD DISK DRIVE HDD 160GB 3.5" 7200RPM SATA II SEAGATE ST3160815AS KH.16001.031 HDD 160GB 3.5" 7200RPM SATA II HGST HDT721016SLA380 KH.16007. - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 97
Category Chapter 6 Part Name Acer Part Number KEYBOARD PS2 104KEY CHICONY KB-07593S32552V RUSSIAN BLACK KB.PS203.121 KEYBOARD PS2 105KEY CHIOCNY KB-07596HU2552V HUNGARIAN BLACK KB.PS203.122 KEYBOARD - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 98
Category 90 Part Name Acer Part Number KEYBOARD PS2 105KEY LITE-ON SK-9620 SG-30600-35W SWEDISH BLACK VISTA KB.PS20B.025 KEYBOARD PS2 105KEY LITE-ON SK-9620 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 99
BLACK UK KEYBOARD USB 105 KEY LITE-ON SK-9625 SG-30700-2HW BLACK DUTCH VISTA KEYBOARD USB 105KS LITE-ON SK-9625 BLACK SWISS/G Acer Part Number KB.USB03.079 KB.USB03.080 KB.USB03.081 KB.USB03.082 KB.USB03.083 KB.USB03.084 KB.USB03.085 KB.USB03 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 100
W/RTC BATTERY Acer Part Number KB MEMORY 92 MEMORY NANYA DDR3 1333MHZ 1G NT1GC64B88A0NF-CG MEMORY UNIFOSA DDR3 1333MHZ 1G UNB GU502203EP0200 MEMORY SAMSUNG DDR3 1333MHZ 1G M378B2873DZ1-CH9 MEMORY SAMSUNG DDR3 1333MHZ 1G M378B2873EH1-CH9 MEMORY MICRON DDR3 1333MHZ 1G M378B2873EH1-CH9 MEMORY - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 101
WZS SCERW #6-32 L5 PAN NI SCREW PAN M3 L5 BZN SCREW FLAT #6-32*3/16 NI SPEAKER CHIAMAW 9M-20A200-000 ACER LOGO LF 0810 SPEAKER JAZZ USB2.0 USB MS1238UA Acer Part Number MS.11200.017 MS.11200.013 MS.11200.018 MS.11200.014 MS.11200.015 PY.2200B.001 PY - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 102
94 Chapter 6 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 103
A This section provides technical specifications for the system. Processor Intel Core 2 Quad Item Model number Core (nm) L2 cache size (MB) Clock speed (GHz) Front side bus (MHz) Frequency (MHz) Socket Clock multiplier Voltage (V) Thermal design power (W) Specification Q6600 Q8200 65 45 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 104
E1500 65 512 2.2 800 2200 LGA 775 11x 1.162-1.312 65 Item System core logic Memory controller Storage controller Video controller PCIE controller LAN controller Audio controller Specification Intel G43/G45 Express chipset + Intel ICH10 chipset Intel G43/G45 Express chipset Intel ICH10 chipset - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 105
type Module name Organization DIMM sockets DIMM size Minimum memory Maximum memory Vendor Model name DIMM size (GB) Pin Memory clock (MHz) I/O bus clock (MHz) System BIOS Specification Intel G43/G45 Express chipset DDR3-1066/1333 unbuffered DIMM PC3-8500/10600 ECC Four 1 GB or 2 GB 1 GB - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 106
(GB) Cache (MB) Specification NVIDIA NForce MCP73PV 1048 BGA Specification Intel G43/G45 Express chipset VGA/monitor port Item PCI controller Number of slots Network Interface Specification Item LAN controller Supports LAN protocol LAN connector type SATA Interface Specification Intel ICH10 - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 107
Optical Drive Super Multi Item Vendor Model name Drive type Write Speed Specification Intel ICH10 chipset + SIO IT8720 • PS2 keyboard and mouse connector DVD-R DL 2x, 4x, 6x CLV, 8x ZCLV DVD-RW1x, 2x, 4x, 6x CLV DVD-RAM 2x, 3x ZCLV, 3x-5x PCAV (Ver.2.2), DVD+R2.4x, 4x, 6x CLV, 8x,12x ZCLV - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 108
Time Buffer Size Interface Type Appendix A Specification DVD-R/RW/ROM(SL/DL) 10x / 8x / 16x / 12x max. DVD-R DL8x max. DVD-RAM (Ver.1.0/2.2) 2x/ 3x-5x PCAV DVD 12x CAV DVD-R9 2.4x / 4x CLV, 2.4x~6x / 3.2x~8x / 4.8x~12x CAV DVD-RAM 2x / 3x / 5x / 6x CLV, 8x / 12x CAV DVD: 16x max. CD: 48x max. - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 109
Write Speed Read Speed Data Transfer Rate Access Time Buffer Size Interface Type Specification HLDS DH10N DVD-ROM - CD-ROM Max 52x DVD-ROM Max 16x 24X, 32X, 40X, 48X CAV CD-RW 4X, 8X CLV, 16X, 24X, 32X, 40X CAV DVD-RAM 2x CLV, 5X CAV DVD-ROM outside (20956 KB/ sec) DVD-ROM inside (8100 KB/sec) DVD - Acer Aspire X5810 | Aspire X3810 - X5810 Service Guide - Page 110
Appendix A 102