Acer Aspire Z5700 Service Guide
Acer Aspire Z5700 Manual
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- Acer Aspire Z5700 | Service Guide - Page 1
Aspire Z5700/Z5710 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire Z5700 | Service Guide - Page 2
Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates II - Acer Aspire Z5700 | Service Guide - Page 3
any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes - Acer Aspire Z5700 | Service Guide - Page 4
. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. NOTE: This symbol where placed in the Service Guide designates a component that should be recycled according to the local regulations - Acer Aspire Z5700 | Service Guide - Page 5
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT - Acer Aspire Z5700 | Service Guide - Page 6
VI - Acer Aspire Z5700 | Service Guide - Page 7
Instructions 40 Disassembly Process 42 Disassembly Flowchart 42 Removing the RAM Covers 44 Removing the RAM 46 Removing the Rear Covers 47 Removing the Back Cover 48 Removing the Hinge 50 Removing the Mainboard Shielding 51 Removing the Hard Disk Drive 55 Removing the Power Supply - Acer Aspire Z5700 | Service Guide - Page 8
the Touchscreen Board 137 Replacing the Power Supply 139 Replacing the HDD 140 Replacing the Mainboard Shielding 142 Replacing the Hinge 146 Replacing the Rear Cover 147 Replacing the Rear Covers 149 Replacing the RAM 151 Replacing the Rear Covers 152 Troubleshooting 154 Common Problems - Acer Aspire Z5700 | Service Guide - Page 9
Table of Contents Jumper and Connector Locations 175 Mainboard Top View 175 BIOS Recovery 176 FRU (Field Replaceable Unit) List 177 Exploded Diagrams 178 FRU List 180 Model Definition and Configuration 188 Test Compatible Components 190 Online Support Information 192 Index 193 IX - Acer Aspire Z5700 | Service Guide - Page 10
Table of Contents X - Acer Aspire Z5700 | Service Guide - Page 11
brief summary of the computer's many features: Operating system • Genuine Windows® 7 Home Premium (Touch Pack) Processor Z5710 • Intel® Core™ i7-860/i7-870 processor (8 MB L3 cache, 2.80/2.93 GHz, with Turbo Boost up to 3.46/3.60 GHz, DDR3 1066 MHz, 95 W), supporting Intel® EM64T Technology, Intel - Acer Aspire Z5700 | Service Guide - Page 12
(300-nit), TFT LCD 16:9 aspect ratio 5 ms response time 16.7 million colors 1000:1 (ACM) contrast ratio Touchscreen • Integrated Windows® 7 compliant multi-touch capable optical solution Hard drive Hard disk drive • 500/640/750 GB / 1 TB 7200 RPM • 1/1.5/2 TB 5400 RPM Solid state drive • 80 GB - Acer Aspire Z5700 | Service Guide - Page 13
8X DVD-RW, 8X DVD+RW, 12X DVD-RAM • Write: 48X CD-R, 10X CD-RW, 16X DVD-R, 16X DVD+R, 16X DVD-RW, 16X DVD+RW, 5X DVDRAM, 8X DVD+R DL, 8X DVD-R DL Card reader • Multi-in-1 card reader, supporting: • MultiMediaCard (MMC) • Secure Digital™ (SD) Card / SDHC™ Card • Memory Stick™ / Memory Stick PRO Duo - Acer Aspire Z5700 | Service Guide - Page 14
• Headphone/speaker/line-out jack • Microphone-in jack • Line-in jack Video • HDMI™ port with HDCP support Communication • Ethernet (RJ-45) port TV-tuner • IR blaster port (bundled with TV-tuner card) • TV-tuner port (bundled with TV-tuner card) Power Supply Unit • Adapter • 250 W 4 Chapter 1 - Acer Aspire Z5700 | Service Guide - Page 15
Acer eRecovery Management Security • • Kensington lock slot Hardware and BIOS passwords Dimensions and Weight • 570 (W) x 484.0 (H) x 84.6 (D) mm System Compliance • PC 2001 • ENERGY STAR® NOTE: The specifications listed above are for reference only. The exact configuration of your PC - Acer Aspire Z5700 | Service Guide - Page 16
Samsung LTM230TT01 (23'' 16:10) (34.5W) 14.318MHz ACIN P5V_STBY VCC5 VCC3 P12V VREG_12V P3P3V_DUAL DDRIII Power P1P05V_PCH P1P8V(SFR) VCC_CORE/VTT_CPU MXM CNN (Graphics) Mobile PCI-E Module TYPE-A(or B) (285 pin) (Max 45W) PCIE 2.0 x16(PEG) TMDS LVDS UMA HDMI CN TMDS LEVEL SHIFT (Lynnfield - Acer Aspire Z5700 | Service Guide - Page 17
options, port locations, and indicators may vary from this illustration. Front View No. Component 1 Microphone 2 HD webcam 3 Display screen 4 Acer TouchPortal 5 Power Button Icon Description Use to talk through when making Voice over Internet Protocol (VoIP) calls. Use to let others - Acer Aspire Z5700 | Service Guide - Page 18
:Your computer's hardware options, port locations, and indicators may vary from this illustration. No. 1 2 Component Headphone jack (white plug) Microphone jack (pink plug) 3 Illumination Toggle Switch 4 Memory card reader 5 Optical Disk Drive Icon Description Plug powered, analog - Acer Aspire Z5700 | Service Guide - Page 19
Left View IMPORTANT:Your computer's hardware options, port locations, and indicators may vary from this illustration. No. Component 1 B-CAS reader 2 USB 2.0 port Icon Description Subscription service available for select models only. Plug USB (Universal Serial Bus) devices (such as a USB external - Acer Aspire Z5700 | Service Guide - Page 20
TV Tuner 8 IR port Icon Description Plug the power cord into this connector. Secure your computer to an object by connecting a Kensington cable lock hard drives into this connector. Allows a TV Tuner to be connected to the system. Allows data transfer between the desktop and a mobile device. 10 - Acer Aspire Z5700 | Service Guide - Page 21
Press these keys to play your audio files and to adjust the volume. Press this key to open the Windows Start menu. This key can also be used in combination with other keys to open utilities. See "Windows Keys" on page 12. Press this key in combination with keys that have alternate functions defined - Acer Aspire Z5700 | Service Guide - Page 22
or close the Start menu < > + : Display the desktop < > + : Open Windows Explore < > + : Search for a file or folder < > + : Cycle through Sidebar gadgets < > + : Lock your computer (if you are connected to a network domain), or switch users (if you're not connected to a network - Acer Aspire Z5700 | Service Guide - Page 23
pitch: 0.7mm • PCI Express* Base Specification, Revision 2.0 support for up to eight ports. • PCI Local Bus Specification, Revision 2.3 support for 33 MHz PCI operations (supports up to four Req/Gnt pairs). • ACPI Power Management Logic Support, Revision 3.0b • Enhanced DMA controller, interrupt - Acer Aspire Z5700 | Service Guide - Page 24
S0, S1, S3, S4, S5. • Boot Block Recovery mode from CD-ROM/USB FDD/USB CD- ROM/USB-DVD ROM/USB Disk-On-Key • Security Setting (Password on boot or Setup Menu). • BIOS update in DOS/Windows. • Quiet/Quick Boot. • Support SLP 1.0/2.1. • Support Power On by LAN/RTC. • Support Wake up by Keyboard/Mouse - Acer Aspire Z5700 | Service Guide - Page 25
and slot 2 could be reversed. USB Port Chipset Item SB710 embedded Specification USB compliance level OHCI Number of USB port(s) 2.0 5 OHCI and 12, 9, 6Mbps WPA, WPA2 -10°C to +75°C -40°C to +80°C Touchscreen Item Touchscreen Specifications Windows 7 multitouch and gestures Chapter 1 15 - Acer Aspire Z5700 | Service Guide - Page 26
Hard Disk Drive Interface Item Vendor & Model Name Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (MB/ sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage Hitachi - Acer Aspire Z5700 | Service Guide - Page 27
Hard Disk Drive Interface (continued) Item Vendor & Model Name Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (MB/ sec) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Western - Acer Aspire Z5700 | Service Guide - Page 28
keypads Windows logo key Hotkeys Specification IT8512E/NX-L embedded Bluetooth Item Chipset Data throughput Protocol Connector type Specification Broadcom Specifications • INTEL GL40/GM45 Internal Graphics • Direct 3D, Integrated LVDS • Dual view and Dual video • TV-out • ATI M92-M HDMI Port - Acer Aspire Z5700 | Service Guide - Page 29
23" Item Vendor/model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Display Mode Typical White Luminance (cd/ m2) also called Brightness Supported Colors Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Nominal Input Voltage VDD Interface Viewing - Acer Aspire Z5700 | Service Guide - Page 30
N Y N Y N Y N Power Supply Item AC Input DC Output Specifications • Auto ranging from 100V to 240V and power • Hold up time of 16ms under maximum load • Meet - Acer Aspire Z5700 | Service Guide - Page 31
) Suspend to RAM (S3) Save to Disk (S4) Specification Al devices in the system are turned off completely. Individual devices such as the CPU and hard disc may be power managed in this state. CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super - Acer Aspire Z5700 | Service Guide - Page 32
22 Chapter 1 - Acer Aspire Z5700 | Service Guide - Page 33
also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press F2 during POST (when "Press to enter Setup" message is prompted on the bottom of screen). Press during POST to enter multi-boot menu. In this menu, user can change boot device without entering - Acer Aspire Z5700 | Service Guide - Page 34
CMOS Setup Utility screen displays a list of the functions and features available in the BIOS. CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc. Product Information PC Health Status Standard CMOS Features Frequency Voltage Control Advanced Bios Features BIOS - Acer Aspire Z5700 | Service Guide - Page 35
the computer hardware information. CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc. Product Information Product Information Overview Help Item Processor Type Intel (R) Core(TM) i7 CPU Processor Speed System Memory Product Name System Serial Number System BIOS Version BIOS - Acer Aspire Z5700 | Service Guide - Page 36
screen allows the user to set the system time and date as well as set HDD and ODD options. CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc. Standard CMOS Features System Date System Time AHCI Port1 AHCI Port2 AHCI Port4 Halt On [Tue 04/25/2010] [05:00:33] [Hard Disk - Acer Aspire Z5700 | Service Guide - Page 37
2nd Boot Device 3rd Boot Device 4th Boot Device Hard Disk Drive Priority Description Allows BIOS to skip certain steps while booting. Allows BIOS to change display parameters while booting changing boot speed. Enter to set the boot drive priority. Optical Disk Driver Priority Enter to set the boot - Acer Aspire Z5700 | Service Guide - Page 38
screens. CMOS The table below describes the items, menus, and submenus in this screen. Parameter Intel XD Bit Memory Hole Remappingt Video Memory Size DVMT mode DVMT/Fixed Memory Size Description When disabled this the internal graphics device. Turns on DVMT mode for use with internal graphics. Set - Acer Aspire Z5700 | Service Guide - Page 39
Integrated Peripherals The Integrated Peripherals screen contains parameters for device peripherals. CMOS Setup Utility - Copyright (C) 1985- AHCI Enabled or Disabled Options: • Auto • Floppy • Hard Disk Enabled or Disabled Enabled or Disabled Disabled or Enabled Enabled or Disable Chapter 2 29 - Acer Aspire Z5700 | Service Guide - Page 40
parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter ACPI Suspend Mode Power On by RTC Alarm Power On by onboard LAN Wake Up by USB KB/ Mouse Restore On AC Power Loss Description Choose between STR (Suspend to Ram) and POS (Power on Standby - Acer Aspire Z5700 | Service Guide - Page 41
PC Health The PC Health screen displays CPU/Chipset temperature information and contains customizable safety monitors for the CPU. CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc. PC . This field is read only. Displays the power supply voltage for the nominal 12.0V bus. This - Acer Aspire Z5700 | Service Guide - Page 42
Voltage Control Screen to set memory and processor parameters. CMOS Setup Utility e l p F 9 : O p t i m i zeedf aDu l t s The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Enable Clock to All PCIE Spread - Acer Aspire Z5700 | Service Guide - Page 43
parameters that help safeguard and protect your computer from unauthorized use. CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc. BIOS Security Features Supervisor Password :Not Installed User Password :Not Installed Change Supervisor Password [Press Enter] Help Item - Acer Aspire Z5700 | Service Guide - Page 44
3. Press Enter. After setting the password, the computer sets the User Password parameter to "Set". 4. If desired, you can opt to enable the Password on boot parameter. 5. When you are done, press F10 to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use - Acer Aspire Z5700 | Service Guide - Page 45
When you are done, press F10 to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. Setup Notice Changes have been saved. [Continue] The password setting is complete after the user presses Enter. If the current password entered does not - Acer Aspire Z5700 | Service Guide - Page 46
Flash Utilities The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore BIOS when it becomes corrupted. This section contains instructions for the following BIOS utilities: • DOS flashit utility • WinPhlash utility - Acer Aspire Z5700 | Service Guide - Page 47
only) CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends Inc. Advanced BIOS Features Quick Boot Quiet Boot 1st Boot Device 2nd Boot Device 3rd Boot Device 4th Boot Device Hard Disk Drive Priority Optical Disk Drive Priority [Enabled] [Enabled] [HDD PO-WDC WD20FAD] [CD/DVD:P1 - Acer Aspire Z5700 | Service Guide - Page 48
process has finished, shutdown the system and press the power button to restart. 4. When the system boots, then it will display "Press Del to Enter BIOS Setup" and "Press F1 to Continue". 5. Press F1 to load the CMOS defaults or press Del to go BIOS SETUP and manually configure BIOS. 38 Chapter 2 - Acer Aspire Z5700 | Service Guide - Page 49
change the asset tag, product name, or serial number of the machine. 1. Copy the file qdmi30a.exe to USB flash disk in "qdmi30a" then click "Enter". The following screen appears. Select one of the functions to modify. To modify the asset GUID number, key in "4" then key in a new string for the 1394 - Acer Aspire Z5700 | Service Guide - Page 50
procedures on how to disassemble the computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to - Acer Aspire Z5700 | Service Guide - Page 51
Screw M2.5*5.0-I(BNI)(NYLOK)IRON M3*4-I(NI)(NYLOK)IRON 6-32UNC*5-B(NYLOK)IRON M2.0*2.5-I (BNI,NYLOK)IRON M2.0*3.0-I-NI-NYLOK IRON Quantity 3 4 4 4 7 Part Number 86.G8507.005 86.G8507.006 86.G8507.007 86.G8507.008 86.G8507.009 41 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 52
Disassembly Process Disassembly Flowchart Turn off power and disconnect all cables before proceeding Remove Stand Assembly Remove ODD Bezel Remove HDD Module Remove Audio Board Remove Rear Cover Remove Inverter Board Remove ODD Module Remove Touchscreen Board Remove Mainboard Shield Remove - Acer Aspire Z5700 | Service Guide - Page 53
Stand Hinge Rear Cover Audio Board HDD HDD Bracket ODD ODD Brackets Inverter Board Touchscreen Control Board Mainboard Shielding WLAN TV Tuner Module VGA Card Fan Mainboard USB Board IR Receiver Frame LCD Panel Power Board Camera Antennas Speakers Screw M2.5*4 M4*6 Ni M2.5*7 M2.5*4 Ni M2.5*4 Ni M3 - Acer Aspire Z5700 | Service Guide - Page 54
Removing the RAM Covers 1. See "Pre-disassembly Instructions" on page 40. 2. Apply pressure to one end of the RAM Cover, while pulling up with the opposite hand as shown. 3. Lift the RAM Cover clear of the device. 4. Grasp the Hinge Cover with both hands. Chapter 3 44 - Acer Aspire Z5700 | Service Guide - Page 55
5. Lift the Hinge Cover clear of the device. 45 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 56
Removing the RAM 1. See "Removing the RAM Covers" on page 44 2. Lift the RAM Shielding clear of the device. 3. Unlock the latches on either side of the RAM by pressing down as shown. There is an audible click when the latch is unlocked. 4. Lift each RAM module from its slot. Chapter 3 46 - Acer Aspire Z5700 | Service Guide - Page 57
Removing the Rear Covers 1. See "Removing the RAM" on page 46 2. Remove the six (6) screws that secure the Rear Covers. Step Rear Covers M2.5*6.0 Size Quantity 6 Screw Type 3. Use both hands to gently - Acer Aspire Z5700 | Service Guide - Page 58
Removing the Back Cover 1. See "Removing the Touchscreen Control Board" on page 59 2. Remove the fourteen (14) screws securing the Back Cover. Step Back Cover 2.5*8 Size Quantity Screw Type 2.4*8 3. Use both hands to - Acer Aspire Z5700 | Service Guide - Page 59
on the Hinge. Use the opposite hand to pull the top of the Back Cover away from the Bezel, working from one corner to the other as shown. Repeat this step until all guides along the top of the device are unlocked. 6. Lift the Back Cover clear of the device. 49 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 60
Removing the Hinge 1. See "Removing the Back Cover" on page 48 2. Replace the Hinge to the carry position. 3. Remove the six (6) screws securing the Hinge. Step Hinge Size M4*8 4. Lift the Hinge clear of the device. Quantity 6 Screw Type Chapter 3 50 - Acer Aspire Z5700 | Service Guide - Page 61
Shielding 1. See "Removing the Audio Board" on page 63. 2. See "Removing the Touchscreen Control Board" on page 59. 3. Remove the one (1) screw from the ground wire. Step HDD Ground Cable Size M2.5*4 Quantity 1 4. Remove the small power cable from the mainboard. Screw Type 51 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 62
5. Detach the power cable from the mainboard. 6. Remove the adhesive tape holding the HDD ground cable to the HDD. 7. Remove the one (1) screw from the ground wire. Step Converter Ground Cable Size M2.5*4 Quantity 1 Screw Type Chapter 3 52 - Acer Aspire Z5700 | Service Guide - Page 63
8. Disconnect the HDD cable. 9. Remove the power cable from the HDD. 10. Remove the six (6) screws. Step Mainboard Shielding Size M2.5*4Ni Quantity 6 Screw Type 53 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 64
11. Lift the mainboard shielding away from the chassis. Chapter 3 54 - Acer Aspire Z5700 | Service Guide - Page 65
Removing the Hard Disk Drive 1. See "Removing the Back Cover" on page 48. 2. Disconnect the HDD cable. 3. Remove the two (2) screws. Step HDD Size M2.5*4 Quantity 2 Screw Type 55 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 66
4. Slide the HDD towards the speakers to release it from the flanges. 5. Lift the HDD out of the chassis. 6. Remove the four (4) screws from the HDD bracket (both sides). Step HD Bracket Size M3*4 Quantity 4 Screw Type Chapter 3 56 - Acer Aspire Z5700 | Service Guide - Page 67
7. Remove the brackets from the HDD. 57 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 68
Removing the Power Supply 1. See "Removing the Hinge" on page 50 2. Remove two (2) screws securing the Power Supply as shown. Step Power Supply M2.5*4 Size 3. Lift the Power Supply clear of the device. Quantity 2 Screw Type Chapter 3 58 - Acer Aspire Z5700 | Service Guide - Page 69
Removing the Touchscreen Control Board 1. See "Removing the Back Cover" on page 48 2. Remove the one (1) ground cable screw. Step Touchscreen Control Board M2.5*4 Size 3. Disconnect the right (top in this image) touch sensor cable. Quantity 1 Screw Type 59 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 70
4. Disconnect the left (bottom in this image) touch sensor cable. 5. Disconnect the touchscreen board to mainboard cable. 6. Remove the two (2) screws. Step Touchscreen Board Size M2.0*4 Quantity 2 Screw Type Chapter 3 60 - Acer Aspire Z5700 | Service Guide - Page 71
7. Lift the touchscreen board away. 61 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 72
Removing the Card Reader Board 1. Disconnect the Card reader cable. 2. Remove the two (2) screws. Step Card Reader Board Size 2.5*4 3. Lift the card reader board away. Quantity 2 Screw Type Chapter 3 62 - Acer Aspire Z5700 | Service Guide - Page 73
Removing the Audio Board 1. See "Removing the Back Cover" on page 48. 2. Disconnect the Audio board cable. 3. Remove the two (2) screws from the audio board. Step Audio Board Size M2.5*4 Quantity 2 Screw Type 63 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 74
4. Lift the audio board and cable away at an angle from the rear cover. Chapter 3 64 - Acer Aspire Z5700 | Service Guide - Page 75
Removing the ODD Eject Board 1. See "Removing the Back Cover" on page 48 2. Disconnect the ODD Eject Board Cable. 3. Remove the one (1) screw from the ODD eject board. Step Audio Board Size M2.5*4 Quantity 2 Screw Type 65 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 76
4. Remove the ODD Eject Board. Chapter 3 66 - Acer Aspire Z5700 | Service Guide - Page 77
Removing the ODD 1. See "Removing the Back Cover" on page 48. 2. Remove the two (2) screws. Step ODD Size M2.5*4 3. Slide the ODD assembly out. Quantity 2 Screw Type 67 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 78
4. Lift the ODD away from the chassis. 5. Remove the two (2) screws from the side bracket and remove the bracket. Step ODD Side Bracket Size M2*2.5 Quantity 2 Screw Type Chapter 3 68 - Acer Aspire Z5700 | Service Guide - Page 79
6. Remove the two (2) screws from the ODD rear bracket and remove the bracket. Step ODD Rear Bracket Size M2*2.5 Quantity 2 Screw Type 69 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 80
Removing the Inverter Board 1. See "Removing the Back Cover" on page 48. 2. Remove the adhesive covering the Inverter Board cable 1. 3. Disconnect the LCD to Inverter Board cable 1. 4. Unlock the cable clasp. Chapter 3 70 - Acer Aspire Z5700 | Service Guide - Page 81
5. Disconnect the LCD to Inverter Board cable 2. 6. Disconnect the mainboard to inverter cable. 7. Remove the two (2) screws from the inverter board. Step Inverter Board Size M2.5*3 Quantity 2 Screw Type 71 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 82
8. Remove the Inverter Board. Chapter 3 72 - Acer Aspire Z5700 | Service Guide - Page 83
Removing the Home Button Board 1. See "Removing the Back Cover" on page 48 2. Disconnect the Home Button board cable. 3. Remove the one (1) screw from the Home Button Board Step Home Button Board Size M2.5*4 Quantity 1 Screw Type 73 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 84
4. Remove the Home Button Board from the chassis. Chapter 3 74 - Acer Aspire Z5700 | Service Guide - Page 85
Removing the Camera Module 1. See "Removing the Back Cover" on page 48 2. Remove the two (2) screws from the Camera Module Step Camera Module Size M2.0*3 Quantity 2 3. Lift the Camera Module out of the chassis. Screw Type 75 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 86
4. Turn the Camera Module over. 5. Disconnect the cable from the Camera Module. Chapter 3 76 - Acer Aspire Z5700 | Service Guide - Page 87
Removing the TV Tuner Module 1. See "Removing the Card Reader Board" on page 62. 2. Disconnect the TV Tuner antenna. 3. Remove the one (1) screw. Step TV Card Size M2.0*3 Quantity 1 Screw Type 77 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 88
4. Lift the TV module away. Chapter 3 78 - Acer Aspire Z5700 | Service Guide - Page 89
Removing the Wireless LAN Module 1. See "Removing the Card Reader Board" on page 62. 2. Disconnect the WLAN antennas. 3. Remove the one (1) screw from the WLAN module. Step WLAN Size M2.0*3 Quantity 1 Screw Type 79 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 90
4. Lift the WLAN module away. Chapter 3 80 - Acer Aspire Z5700 | Service Guide - Page 91
Removing the Thermal Module 1. See "Removing the Thermal Module" on page 81. 2. Disconnect the two (2) fan cables. 3. Loosen the four (4) captive screws in numerical order (1, 2, 3, then 4). 1 4 4. Lift the thermal module away. 3 2 s 81 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 92
Removing the Fans 1. See "Removing the Thermal Module" on page 81. 2. Remove the two (2) screws. Step Fan Size 2.5*5 Quantity 2 3. Remove the LVDS cable from the cable clips. Screw Type Chapter 3 82 - Acer Aspire Z5700 | Service Guide - Page 93
4. Remove the fan. 5. Remove the two (2) screws. Step Fan 6. Remove the fan. Size 2.5*5 Quantity 2 Screw Type 83 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 94
Removing the CPU 1. See "Removing the CPU" on page 84. 2. Unlock the CPU by pressing down on the locking latch and moving it out and away from the CPU. 3. Lift the CPU out of the package. CAUTION: Avoid any contact with a thermal pad or thermal grease. Chapter 3 84 - Acer Aspire Z5700 | Service Guide - Page 95
as shown. 16 13 11 15 14 12 8 9 7 5 6 10 85 4 3 1 2 Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Description LVDS Cable CCD Cable Inverter Cable MIC Cable ODD Button Cable Card Reader Cable Bluetooth Cable Home Button Cable IR Cable Touch Screen Audio Cable TV Tuner Cable Light Foot Cable - Acer Aspire Z5700 | Service Guide - Page 96
5. Remove the adhesive tabs holding the Audio board cable to the mainboard. 6. Remove the two (2) screws. Step Mainboard Size M2.5*4 Quantity 1 Screw Type Chapter 3 86 - Acer Aspire Z5700 | Service Guide - Page 97
7. Lift the mainboard away. NOTE: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in the previous image. Please detach the Circuit board and follow local regulations for disposal. 8. Disconnect the IR Board cable and remove. 87 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 98
9. Open cable clips as shown. Remove all cables from cable clips. NOTE: Make note of the location which cables belong in which clip before removing them. Chapter 3 88 - Acer Aspire Z5700 | Service Guide - Page 99
Removing the Frame 1. See "Removing the Mainboard Shielding" on page 51. 2. See "Removing the Touchscreen Control Board" on page 59. 3. See "Removing the Mainboard" on page 85. 4. See "Removing the Frame" on page 89. 5. See "Removing the Frame" on page - Acer Aspire Z5700 | Service Guide - Page 100
8. Unlock the LVDS cable. 9. Remove the LVDS cable. Chapter 3 90 - Acer Aspire Z5700 | Service Guide - Page 101
10. Remove the adhesive tape from the sensor cables. 11. Remove the two (2) sensor connectors. 91 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 102
12. Remove the adhesive tape covering the TBD cable and remove. 13. Remove the adhesive tape covering the inverter cable. Chapter 3 92 - Acer Aspire Z5700 | Service Guide - Page 103
14. Remove the thirteen (13) screws. Step Frame Size M2.5*4 Quantity 13 Screw Type 93 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 104
located at the top left and top right corners of the device. Doing so will damage the touch screen function. IMPORTANT:Do not place the LCD panel face down. When following the remainder of the disassembly instructions, place something between the LCD face and the tabletop to prevent pressure on the - Acer Aspire Z5700 | Service Guide - Page 105
Removing the LCD Panel 1. See "Removing the Frame" on page 89. 2. Remove the four (4) screws from the LCD assembly. Step LCD Panel Size M3*4 Quantity 4 Screw Type 3. Lift the edge of the LCD bracket and pass the converter cables through. 95 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 106
LCD bracket away from the LCD assembly. IMPORTANT:The touchscreen control board and LCD panel must be returned together for RMA purposes. See "Removing the Touchscreen Control Board" on page 59. The touchscreen control board records the specific panel's data, do not separate these for RMA. Chapter - Acer Aspire Z5700 | Service Guide - Page 107
Removing the Bluetooth Module 1. See "Removing the Bluetooth Module" on page 97. 2. Lift the Bluetooth module off of the bezel. 3. Disconnect the Bluetooth cable. 97 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 108
Removing the IR Board 1. See "Removing the Frame" on page 89. 2. Disconnect the home button board cable. 3. Remove the one (1) screw. Step Home Board Size M2.5*3 Quantity 1 Screw Type Chapter 3 98 - Acer Aspire Z5700 | Service Guide - Page 109
4. Remove the home button board from the bezel. 99 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 110
Removing the Home Button Board 1. See "Removing the Frame" on page 89. 2. Lift the power board away from the bezel. Chapter 3 100 - Acer Aspire Z5700 | Service Guide - Page 111
Removing the USB Board 1. See "Removing the Back Cover" on page 48. 2. Remove the adhesive tape covering the USB cable. 3. Remove the two (2) screws. Step USB Board Size M2.5*4 Quantity 2 Screw Type 101 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 112
4. Remove the USB board from the chassis. Chapter 3 102 - Acer Aspire Z5700 | Service Guide - Page 113
Removing the Speakers 1. See "Removing the Frame" on page 89. 2. Remove the adhesive tape from the speaker cable. 3. Remove the speaker cable from the LCD bezel. 4. Remove the adhesive tape from the speaker assembly. 5. Lift the speakers away from the bezel. 103 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 114
Removing the Antennas 1. See "Removing the Frame" on page 89. 2. Remove the two (2) screws. Step Antennas Size M1.7*4 Quantity 2 3. Remove the left and right antennas from the bezel. Screw Type Chapter 3 104 - Acer Aspire Z5700 | Service Guide - Page 115
Reassembly Procedure Replacing the Antennas 4. Replace the left and right antennas onto the bezel. 5. Replace the two (2) screws. Step Antennas Size M1.7*4 Quantity 2 Screw Type 105 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 116
Replacing the Speakers 1. Place the speakers onto the LCD bezel and apply the adhesive tape to secure the assembly. 2. Place the speaker cable onto the LCD bezel. 3. Place the adhesive tape to secure the speaker cable. Chapter 3 106 - Acer Aspire Z5700 | Service Guide - Page 117
Replacing the USB Board 1. Place the USB board onto the LCD bezel. 2. Replace the two (2) screws. Step USB Board Size M2.5*4 Quantity 2 3. Replace the adhesive tape to secure the USB cable. Screw Type 107 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 118
Replacing the IR Board 1. Place the IR board into the LCD bezel. 2. Apply pressure to set the adhesive. Chapter 3 108 - Acer Aspire Z5700 | Service Guide - Page 119
Replacing the Home Button Board 1. Place the home button board onto the LCD bezel. 2. Replace the one (1) screw. Step Home Board Size M2.5*3 Quantity 1 Screw Type 109 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 120
3. Connect the home button board cable. Replacing the Bluetooth Module 1. Connect the Bluetooth cable to the Bluetooth Module. 2. Adhere the Bluetooth module to the bezel. Chapter 3 110 - Acer Aspire Z5700 | Service Guide - Page 121
Replacing the LCD Panel in the Frame 1. Replace the LCD panel onto the frame. 2. Lower the edge of the LCD bracket and pass the converter cables through. 111 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 122
3. Replace the four (4) screws from the LCD assembly. Step LCD Panel Size M3*4 Quantity 4 Screw Type Chapter 3 112 - Acer Aspire Z5700 | Service Guide - Page 123
Replacing the Frame 1. Place the bezel around a raised surface so that the bezel is lower than the raised surface. Lower the LCD Assembly onto the bezel. 2. Replace the thirteen (13) screws. Step Frame Size M2.5*4 Quantity 13 Screw Type 113 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 124
3. Replace the adhesive tape to secure the inverter cable. 4. Replace the adhesive tape to secure the TBD cable. 5. Replace the right and left sensor connectors. Chapter 3 114 - Acer Aspire Z5700 | Service Guide - Page 125
6. Replace the adhesive tape to secure the sensor cables. NOTE: There is tape on both the top and side of the LCD bracket. 7. Connect the LVDS cable. 115 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 126
8. Lock the LVDS cable. 9. Adhere the LVDS connector protective cover. 10. Replace the adhesive tape holding the LVDS cable to the LCD bracket. Chapter 3 116 - Acer Aspire Z5700 | Service Guide - Page 127
Replacing the Mainboard 1. Replace all cables into the cable clips and lock them. TBD 2. Connect the IR Board cable. 117 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 128
3. Place the mainboard onto the chassis. 4. Replace the two (2) screws. Step Mainboard Size M2.5*4 Quantity 1 Screw Type 5. Replace the adhesive tabs to secure the Audio board cable to the mainboard. Chapter 3 118 - Acer Aspire Z5700 | Service Guide - Page 129
as shown. 16 13 11 15 14 12 8 9 7 5 6 4 3 1 2 10 Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Description LVDS Cable CCD Cable Inverter Cable MIC Cable ODD Button Cable Card Reader Cable Bluetooth Cable Home Button Cable IR Cable Touch Screen Audio Cable TV Tuner Cable Light Foot Cable - Acer Aspire Z5700 | Service Guide - Page 130
Replacing the CPU 1. Place the CPU paying attention to the locating triangle. NOTE: Ensure the CPU is lined up with the Pin1 Socket locator on the mainboard. 2. Press the latch down and in to lock the CPU. Chapter 3 120 - Acer Aspire Z5700 | Service Guide - Page 131
Replacing the Fans 3. Replace the right fan. 4. Replace the two (2) screws. Step Fan Size 2.5*5 5. Replace the left fan. Quantity 2 Screw Type 121 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 132
6. Place the LVDS cable into the cable clips. 7. Replace the two (2) screws. Step Fan Size 2.5*5 Quantity 2 Screw Type Chapter 3 122 - Acer Aspire Z5700 | Service Guide - Page 133
Replacing the Thermal Module 1. Place the thermal module on to the mainboard. 2. Tighten the four (4) captive screws in reverse numerical order (4, 3, 2, then 1). 1 4 3 2 3. Connect the two (2) fan cables. 123 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 134
Replacing the WLAN Module 1. Replace the WLAN module. 2. Replace the one (1) screw. Step WLAN Size M2.0*3 Quantity 1 Screw Type 3. Replace the two (2) connectors. The black cable is placed closest to the DIMM slots. Chapter 3 124 - Acer Aspire Z5700 | Service Guide - Page 135
Replacing the TV Tuner Module 1. Place the TV Tuner module into the connector. 2. Replace the one (1) screw. Step TV Card Size M2.0*3 3. Connect the TV Tuner cable. Quantity 1 Screw Type 125 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 136
Replacing the Camera Module 1. Connect the camera cable to the Camera Module. 2. Turn the Camera Module over. 3. Place the Camera Module on to the chassis. Chapter 3 126 - Acer Aspire Z5700 | Service Guide - Page 137
4. Replace the two (2) screws to secure the Camera Module Step Camera Module Size M2.0*3 Quantity 2 Screw Type 127 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 138
Replacing the Power Board 1. Place the Power Board onto the chassis. 2. Replace the one (1) screw. Step Home Button Board Size M2.5*4 3. Connect the Home Button board cable. Quantity 1 Screw Type Chapter 3 128 - Acer Aspire Z5700 | Service Guide - Page 139
Replacing the Inverter Board 1. Place the Inverter Board onto the chassis. 2. Replace the two (2) screws to secure the inverter board. Step Inverter Board Size M2.5*3 Quantity 2 3. Connect the mainboard to inverter cable. Screw Type 129 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 140
4. Connect the LCD to Inverter Board cable 2. 5. Lock the cable clasp. 6. Connect the LCD to Inverter Board cable 1. Chapter 3 130 - Acer Aspire Z5700 | Service Guide - Page 141
7. Apply the adhesive tape to secure the Inverter Board cable 1. 131 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 142
Replacing the ODD Module 1. Replace the rear ODD bracket and replace the two (2) screws. Step ODD Rear Bracket Size M2*2.5 Quantity 2 2. Replace the side ODD bracket and replace the two (2) screws. Screw Type Step ODD Side Bracket Size M2*2.5 Quantity 2 Screw Type Chapter 3 132 - Acer Aspire Z5700 | Service Guide - Page 143
3. Place the ODD onto the chassis. 4. Slide the ODD assembly into place. 5. Replace the two (2) screws. Step ODD Size M2.5*4 Quantity 2 Screw Type 133 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 144
Replacing the ODD Eject Board 1. Place the ODD Eject Board onto the chassis. 2. Replace the one (1) screw to secure the ODD eject board. Step Audio Board Size M2.5*4 3. Connect the ODD Eject Board Cable. Quantity 2 Screw Type Chapter 3 134 - Acer Aspire Z5700 | Service Guide - Page 145
Replacing the Audio Board 1. Place the audio board onto the chassis. 2. Connect the two (2) screws to secure the audio board. Step Audio Board Size M2.5*4 3. Connect the Audio board cable. Quantity 2 Screw Type 135 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 146
Connect the Card Reader Board 1. Place the card reader board onto the chassis. 2. Replace the two (2) screws. Step Card Reader Board Size 2.5*4 3. Connect the Card Reader Board cable. Quantity 2 Screw Type Chapter 3 136 - Acer Aspire Z5700 | Service Guide - Page 147
Replacing the Touchscreen Board 1. Place the touchscreen board onto the chassis. 2. Replace the two (2) screws. Step Touchscreen Control Board M2.5*4 Size 3. Connect the touchscreen board to mainboard cable. Quantity 1 Screw Type 137 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 148
4. Connect the left (bottom) touch sensor cable. 5. Connect the right (top) touch sensor cable. 6. Replace the one (1) ground cable screw. Chapter 3 138 - Acer Aspire Z5700 | Service Guide - Page 149
Replacing the Power Supply 1. Place the Power Supply onto the chassis. 2. Replace two (2) screws to secure the Power Supply as shown. Step Power Supply M2.5*4 Size Quantity 2 Screw Type 139 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 150
Replacing the HDD 1. Replace the HDD brackets. 2. Replace the four (4) screws to secure the HDD bracket (both sides). Step HD Bracket Size M3*4 Quantity 4 3. Place the HDD on to the chassis. Screw Type Chapter 3 140 - Acer Aspire Z5700 | Service Guide - Page 151
4. Slide the HDD away from the speakers to secure it. 5. Replace the two (2) screws. Step HDD Size M2.5*4 6. Connect the HDD cable. Quantity 2 Screw Type 141 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 152
Replacing the Mainboard Shielding 1. Replace the shield onto the assembly. 2. Replace the six (6) screws. Step Mainboard Shielding Size M2.5*4Ni Quantity 6 Screw Type Chapter 3 142 - Acer Aspire Z5700 | Service Guide - Page 153
3. Connect the HDD power cable. 4. Connect the HDD cable to the mainboard. 5. Replace the one (1) screw to secure the ground wire. Step Converter Ground Cable Size M2.5*4 Quantity 1 143 Screw Type Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 154
6. Adhere the adhesive tape to secure the HDD ground cable to the HDD. 7. Connect the power cable to the mainboard. 8. Connect the TBD wire to the mainboard. Chapter 3 144 - Acer Aspire Z5700 | Service Guide - Page 155
9. Connect the one (1) screw to secure the ground wire. Step HDD Ground Cable Size M2.5*4 Quantity 1 Screw Type 145 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 156
Replacing the Hinge 1. Place the Hinge onto the chassis. 2. Replace the six (6) screws to secure the Hinge. Step Hinge Size M4*8 Quantity 6 Screw Type Chapter 3 146 - Acer Aspire Z5700 | Service Guide - Page 157
Replacing the Rear Cover 3. Place the Back Cover on to the device. 4. Press down firmly to engage the locking clips beneath the cover. 5. Use both hands to move the Hinge to the down position. 147 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 158
6. Remove the fourteen (14) screws securing the Back Cover. Step Back Cover 2.5*8 2.4*8 Size Quantity Screw Type Chapter 3 148 - Acer Aspire Z5700 | Service Guide - Page 159
Replacing the Rear Covers 1. Place the first Rear Cover onto the Back Cover and slide it into place. 2. Repeat for the second Rear Cover. 149 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 160
3. Replace the six (6) screws to secure the Rear Covers. Step Rear Covers M2.5*6.0 Size Quantity 6 Screw Type Chapter 3 150 - Acer Aspire Z5700 | Service Guide - Page 161
Replacing the RAM 4. Place each RAM module into its slot. 5. Lock the latches on either side of the RAM by pressing inwards as shown. 6. Place the RAM Shielding onto the device. 151 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 162
Replacing the Rear Covers 1. Place the Hinge Cover onto the device. 2. Apply pressure to engage the Hinge Cover latches. 3. Place the RAM Cover onto the device. Chapter 3 152 - Acer Aspire Z5700 | Service Guide - Page 163
4. Slide the RAM Cover into place. 153 Chapter 3 - Acer Aspire Z5700 | Service Guide - Page 164
Troubleshooting Chapter 4 Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the - Acer Aspire Z5700 | Service Guide - Page 165
: • Not shown in My Computer or the BIOS setup • LED does not flash when the computer starts up • The tray does not eject • Access failure screen displays • The ODD is noisy Perform the following general solutions one at a time to correct the problem. 1. Reboot the computer and retry the operation - Acer Aspire Z5700 | Service Guide - Page 166
that the software used for burning discs is the factory default. If using different software, refer to the software's user manual. Playback is Choppy If playback is choppy or jumps, perform the following actions one at a time to correct the problem. 1. Check that system resources are not running low - Acer Aspire Z5700 | Service Guide - Page 167
Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. 1. Restart the computer and press F2 to enter the BIOS Utility. 2. Check that the drive is detected in the ATAPI Model Name - Acer Aspire Z5700 | Service Guide - Page 168
Wireless Failure If the wireless functionality fails, use the following flowchart to determine the required action: START Wirelss function failure Check WLAN cable connection OK Check WLAN module OK Reconnect NG cable correctly OK NG Replace NG WLAN module OK NG Replace Mainboard OK - Acer Aspire Z5700 | Service Guide - Page 169
Camera Failure If the camera functionality fails, use the following flowchart to determine the required action: START Camera function failure Check camera cable connection OK Check camera module OK Reconnect NG cable correctly OK NG Replace NG camera OK module NG Replace Mainboard OK - Acer Aspire Z5700 | Service Guide - Page 170
Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. 1. Reboot the computer Devices. 3. Roll back the audio driver to the previous version, if updated recently. 4. Remove and reinstall the audio driver. 5. Ensure that all volume controls - Acer Aspire Z5700 | Service Guide - Page 171
system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 10. Reinstall the Operating System. 11. If the Issue is still not resolved, see "Online Support Information" on page 192. 161 Chapter 4 - Acer Aspire Z5700 | Service Guide - Page 172
Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds. Reconnect the power and reboot the computer. 3. Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. Restart - Acer Aspire Z5700 | Service Guide - Page 173
), the LCD is faulty and should be replaced. See "Disassembly Process" on page 42. 4. Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings. NOTE: Ensure that the computer is not running on battery alone as this may reduce display brightness. If the - Acer Aspire Z5700 | Service Guide - Page 174
, see "Online Support Information" on page 192. Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information, perform the following actions one at a time to correct the problem. 1. If the computer is more than one year old, replace the CMOS battery. 2. Run - Acer Aspire Z5700 | Service Guide - Page 175
, follow the onscreen information to resolve the problem. 4. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support. 5. Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that CD/DVD drive is set as the first boot - Acer Aspire Z5700 | Service Guide - Page 176
the mouse driver. 12. Check the Device Manager to determine that: • The device is properly installed. There are no red Xs or yellow exclamation marks. • There are no device conflicts. • No hardware is listed under Other Devices. 13. If the Issue is still not resolved, see "Online Support Information - Acer Aspire Z5700 | Service Guide - Page 177
devices • Hard disk drive • DIMM • CD-ROM/Diskette drive Module 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the Issue is still not resolved, see "Online Support - Acer Aspire Z5700 | Service Guide - Page 178
controller BAT test. Save power-on CPUID value in scratch CMOS. Go to flat mode BIOS from ROM to RAM for faster access. Performs main BIOS checksum and updates recovery status accordingly. Both key sequence and OEM specific method is checked to determine if BIOS recovery is forced. If BIOS recovery - Acer Aspire Z5700 | Service Guide - Page 179
BIOS modules on POST entry and GPNV area. Initialized CMOS as mentioned in the Kernel Variable "wCMOSFlags." Check CMOS diagnostic byte to determine if battery power is OK and CMOS checksum is OK. Verify CMOS checksum manually by reading storage area. If the CMOS checksum is bad, update CMOS - Acer Aspire Z5700 | Service Guide - Page 180
the BDA, EBDA...etc. Updates CMOS memory size from memory found in memory test. Allocates memory for Extended BIOS Data Area from base memory. Programming the memory hole or any kind of implementation that needs an adjustment in system RAM size if needed. Initializes NUM-LOCK status and programs - Acer Aspire Z5700 | Service Guide - Page 181
AC B1 00 Description Takes care of runtime image preparation for different BIOS modules. Fill the free area in F000h segment with 0FFh. Initializes system configuration screen if enabled. Initialize the CPU's before boot, which includes the programming of the MTRR's. Wait for user input at config - Acer Aspire Z5700 | Service Guide - Page 182
Function 0 disables all device nodes, PCI devices, and PnP ISA cards. It also assigns PCI bus numbers. Function 1 initializes all static devices that include manual configured onboard peripherals, memory and I/O decode windows in PCI-PCI bridges, and noncompliant PCI devices. Static resources are - Acer Aspire Z5700 | Service Guide - Page 183
(system video adapter) Troubleshooting POST BIOS Beep Codes Number of Beeps 1, 3 6, 7 8 Troubleshooting Action Reseat the memory, or replace with known good modules. Fatal error indicating a serious problem with the system. Consult your system manufacturer. Before declaring the motherboard beyond - Acer Aspire Z5700 | Service Guide - Page 184
Chapter 4 174 - Acer Aspire Z5700 | Service Guide - Page 185
Jumper and Connector Locations Mainboard Top View 34 Chapter 5 19 2 1 5 6 18 17 7 16 8 15 Item 1 2 3 4 5 6 7 8 9 10 9 10 Description Iinverter conn power conn LCD conn GPU FAN conn CPU FAN conn camera conn card reader conn Bluetooth conn Home button conn IR conn Item 11 12 13 14 15 16 - Acer Aspire Z5700 | Service Guide - Page 186
BIOS Recovery 1. Please save the SUPER.ROM to a USB key (Root Folder). NOTE: The USB flash should be a FAT 32 format. It does not need to be a bootable device. 2. Connect the USB key to a USB port in the system. 3. Press the power button to power the system up. 4. Press and hold Ctrl+Home. 5. - Acer Aspire Z5700 | Service Guide - Page 187
FRU (Field Replaceable Unit) listing in global configurations of this computer. Refer to this chapter whenever ordering for parts to repair or reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a - Acer Aspire Z5700 | Service Guide - Page 188
Exploded Diagrams Main Assembly 14 13 12 11 10 9 8 7 6 5 4 3 2 1 No. Description 1 EL5 FRONT BEZEL ZUB ASSY SILVER 2 LCD(TFT)23" LTM230H01-A03 3 EL5LCD FRAME SUB ASSY 4 EL5 MB (LYN)DIS W/O CPU Acer P/N 34EL5FBTN00 AA0230HT002 3SEL5LSTN00 31EL5MB0020 178 15 16 17 18 19 20 Chapter 6 - Acer Aspire Z5700 | Service Guide - Page 189
16 HINGE(JAR) EL8 (FAEL8003,REV3A) 17 EL5 CARD READER BOARD ASSY 18 POWER SUPPLY 100.240V 250W DPS-250AB-53A 19 EL5 AUDIO BOARD ASSY 20 DVD R/R W/RAM 30656280 AD7643SAR STN B Acer P/N 21HYECA00Q0 23EL5CATN00 ABSE64G5004 AB721010011 3YEL5BATN00 3Q3L5BCTN00 EBEL8001010 FBEL8001010 EBEL8002010 - Acer Aspire Z5700 | Service Guide - Page 190
G210M 512MB (64BITS) DDR3 SAMSUNG MXM3 288-1N136-000AC GEFORCE GT240M 1GB (128BITS) DDR3 SAMSUNG MXM3 AUDIO BOARD ACER PART NO. VG.PCMG2.100 VG.PCMG2.400 55.SDB07.001 CARD READER BOARD POWER BOARD 55.SDB07.002 55.SDB07.003 ODD BOARD B CAS BOARD INVERTER BOARD DA-4A12-QT03L INVERTER BOARD IV40157 - Acer Aspire Z5700 | Service Guide - Page 191
CABLE ACER DESCRIPTION POWER CORD 1.8M BLACK UK 3P POWER CORD 1.8M BLACK SWISS 3P POWER CORD 1.8M BLACK S.A 3P POWER CORD 1.8M BLACK UK 3P POWER CORD 1.8M BLACK IT 3P POWER CORD 1.8M BLACK INDIA 3P POWER CORD 1.8M BLACK DANISH 3P POWER CORD 1.8M BLACK AUS 3P POWER CORD 1.8M BLACK ARGENTINE 3P POWER - Acer Aspire Z5700 | Service Guide - Page 192
CABLE LED CABLE USB CABLE W/PORT POWER CABLE CARD READER CABLE HOME BUTTON CABLE ACER PART NO. 50.SDB07.008 50 .001 BACK COVER RED HDMI W/TV, IR, IR BLASKER, W/O B CAS BACK COVER RED HDMI W/O TV, W/O B CAS BACK COVER RED HDMI W/TV, W/ B CAS BACK COVER RED HDMI W/O TV, W/ B CAS RAM COVER - RED 60 - Acer Aspire Z5700 | Service Guide - Page 193
COVER SILVER - LEFT W/B CAS REAR COVER SILVER - RIGHT LCD FRAME BACK FRAME FRAME RAM COVER HINGE ODD BRACKET HDD BRACKET MXM BRACKET SPEAKER SET HEAT SINK THERMAL MODULE - UMA/DIS HEATSINK DIS FAN UMA - RIGHT FAN DIS - LEFT ACER PART NO. 42.SCY07.002 60.SCY07.004 60.SCY07.005 60.SCY07 - Acer Aspire Z5700 | Service Guide - Page 194
ACER DESCRIPTION CPU/PROCESSOR CPU Intel Core i5 750 LGA 2.66G 8M 1333 1156 95W B-1 CPU Intel Core i7 860 LGA 2.8G 8M 1333 1156 95W B-1 Quad Core CPU Intel Core i7 870 i5 670 LGA 3.46G 4M 1333 1156 C-2 73W, Dual Core CPU Intel Pentium Dual-Core G6950 LGA 2.8G 3M 1066 1156 C-2 73W HDD/HARD DISK - Acer Aspire Z5700 | Service Guide - Page 195
CATEGORY KEYBOARD ACER DESCRIPTION ACER PART NO. Keyboard CHICONY KG-0766 RF2.4 104KS Silver US with new color AC-MT-010 Keyboard CHICONY KG-0766 RF2.4 104KS Silver Traditional Chinese - Acer Aspire Z5700 | Service Guide - Page 196
CATEGORY ACER DESCRIPTION Keyboard CHICONY KG-0766 RF2.4 104KS Silver Russian with new color AC-MT-010 DRIVE ODD PLDS Super-Multi DRIVE 12.7mm Slot DL 8X DL-8ATSH LF+HF W/O bezel SATA (HF + Win7) ACER PART NO. KB.RF403.269 KB.RF403.270 KB.RF403.271 KB.RF403.272 KB.RF403.273 KB.RF403.274 KB. - Acer Aspire Z5700 | Service Guide - Page 197
TOUCH LCD 23 IN. TQ2 TOUCH MODULE W/CONTROL BOARD LPL FHD None Glare LM230WF1 TLA3 LCD 23 IN. TQ2 TOUCH MODULE W/CONTROL BOARD SAMSUNG FHD None Glare LTM230HT01 A03 POWER SUPPLY PSU DELTA DPS-250AB-53A 250W Active PFC Custom "Open Japan RRS9003-3407EC Quatro Pulse ACER PART NO. KN.1GB0B.030 - Acer Aspire Z5700 | Service Guide - Page 198
Model Definition and Configuration Appendix A Appendix A 188 - Acer Aspire Z5700 | Service Guide - Page 199
189 Appendix A - Acer Aspire Z5700 | Service Guide - Page 200
, Windows® 7 Professional, and Windows® 7 Starter. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire one series Compatibility Test Report released by the Acer - Acer Aspire Z5700 | Service Guide - Page 201
191 Appendix B - Acer Aspire Z5700 | Service Guide - Page 202
you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: • Service guides for all models • User's manuals • Bios updates • Software utilities • Spare parts - Acer Aspire Z5700 | Service Guide - Page 203
Removing 58 LCD Module Index Removing 48 M Main Unit Disassembly Flowchart 42 Model Definition 188 O Online Support Information 192 P Panel 7 front 7 S System Block Diagram 6 T Test Compatible Components 190 U Undetermined Problems 167 utility BIOS 23-36 W Windows 2000 Environment Test 190 193 - Acer Aspire Z5700 | Service Guide - Page 204
194 - Acer Aspire Z5700 | Service Guide - Page 205
195 - Acer Aspire Z5700 | Service Guide - Page 206
196