Acer Aspire Z5760 Acer Aspire Z5760 Desktop Service Guide
Acer Aspire Z5760 Manual
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- Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 1
Aspire Z3760 / Z3761 / Z5760 / Z5761 All-In-One Computer Service Guide Service guide files and updates are available on the Acer/CSD web site; for more information, go to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 2
Revision History Refer to the table below for changes made on this version of the Aspire Z3760 / Z3761 / Z5760 / Z5761 All-In-One Computer Service Guide. Date Chapter Updates ii Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 3
or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Incorporated. Other brand and product names are trademarks and/or registered trademarks of their respective holders. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide iii - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 4
damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. iv Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 5
office may have a DIFFERENT part number code to those given in the FRU list of this printed service guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide v - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 6
vi Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 7
Plate 43 Removing the Graphics Card 44 Removing the System Fan 46 Removing the Hard Disk Drive 48 Removing the TV Tuner Card 50 vii Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 8
LCD LVDS Cable 68 Removing the System Cables 69 Chapter 4 - Troubleshooting 71 Hardware Diagnostic Procedure 71 System Check Procedures 71 Checkpoints 72 POST List (AVL) 121 Appendix C - Online Support Information 123 Index 125 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide viii - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 9
) - HDMI port - PS/2 mouse and keyboard ports - Two USB 3.0 ports (optional via USB 3.0 add-in card installation) • 3.5-inch 25.4 mm 5400/7200 rpm SATA / SATA II hard disk drive (HDD) • Slim type SATA optical disc drive (ODD) Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 1 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 10
PCIe Hybrid ATSC card • AVerMedia H753-D TV Tuner Card PCIe Hybrid DVB-T card • Support Blu-ray Disc content protection • B-CAS card - This optional card allows users to 549 mm (3.9 × 19.53 × 21.61 in) Standard DTX 200 × 244 mm 2 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 11
the capacitive keys are only visible when the system is turned on. • The auxiliary lighting capacitive key is designed to provide a light source when using a keyboard in low-light conditions. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 3 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 12
12 13 14 15 16 Icon Component USB ports Ethernet port (RJ-45) Monitor port (VGA) HDMI port DVI port (optional) PS/2 mouse port PS/2 keyboard port AC power jack 4 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 13
for wall mount option USB ports Microphone jack 4 Headphone jack 5 Kensington slot 6 Computer stand Note: Item # 1 is compliant with the 100 × 100 mm VESA standard. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 5 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 14
Utility Memory Item Controller Number of DIMM slot Maximum memory Data rate Supported capacities DIMM type Supported brands Population rule Specification Integrated in the Intel processor 4 16 GB match the above specifications. 6 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 15
rpm) Optical Disc Drive Item Controller Type Form factor Tray height (mm)) Interface Supported models DVD-Super Multi double-layer drive Blu-ray Disc combo drive Blu-ray Disc 8A5SH • HLDS CT21N • Panasonic UJ141AL Panasonic UJ240A Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 7 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 16
panel audio jacks: Headphone and microphone jacks • Left panel audio jacks: Line-in, line-out, and microphone jacks Webcam Item Resolution Supported models Specification 2.0 MP • Chicony CNFA21321004590L • Primax 50-704A4WNT8 8 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 17
Power Supply Unit Item Output (max.) Supported models Specification 220 W • Chicony CPB09-D220A / CPB09-D220R / CPB09-D220E • Delta DPS-220UB A / DPS-220UB-1 A / DPS-220UB-2 B • Lite-On PE-5221-08AF / PS-5221-06A2 / PS-5221-9AB Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 9 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 18
10 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 19
this case, the system cannot retain configuration values in CMOS. Replace the RTC battery with a new one. NOTE For ease of reading, CMOS Setup Utility will be simply referred to as "Setup" or "Setup Utility" in this Service Guide. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 11 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 20
you to change the values for the option. Use the Up/Down/Left/Right arrow keys to scroll through the items in the submenu 12 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 21
value is informational only. • The field is password-protected. If you press this key: • On one of the primary menu screens, the Exit menu displays. • On a submenu screen, the previous are the default and suggested settings. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 13 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 22
during boot-up Official model name of the computer. System serial number. System asset tag number Sets the system date. Sets the system time. 14 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 23
enable or disable operation modes for the onboard I/O controllers. Access this submenu to view current level of system/processor/PCH temperature, voltages, and fan speed. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 15 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 24
you set this item to On, the keyboard Num Lock key will be active when On the computer boots up. Off Select whether to allow the BIOS to emit error beeps or display error messages during USB device enumeration. Disabled Enabled 16 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 25
system as well. Consult your OS documentation for related instructions. Select whether to enable the Intel Turbo Boost Technology. during boot-up. This applies to systems supporting the ATI HyperMemory technology. Select the Intel Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 17 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 26
Support USB Storage Emulation Enables or disables support for a USB mouse and USB keyboard. When enabled, any attached USB mouse or USB keyboard can control the system even when there is no USB driver Enabled Enabled Disabled 18 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 27
parameters for critical voltages, temperatures and fan speeds. When enabled, fan speed will speed up or slow down depending on the system temperature. Disabled Enabled Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 19 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 28
from a power-saving mode when a PS/2 keyboard or mouse is used. Enables or disables the system to wake up from a power-saving mode when a USB keyboard or mouse is used. Select the power state Disabled Enabled Last State Off On 20 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 29
system halts. Do not forget your password. If you forget your password, you may have to return your computer to your dealer to reset it. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 21 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 30
. You will be prompted to confirm the password removal. 4. Press Enter. 5. Press F10 to save the changes you made and close the Setup Utility. 22 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 31
but Keyboard - If a keyboard error is detected, BIOS will pause the system. • All Errors - Any error detected will pause the system. • No Errors - BIOS will ignore any errors detected during POST All, But Keyboard All Errors No Errors Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 32
default settings for all Setup parameters. Keyboard shortcut: F9 Save the current configuration settings as user default values. Keyboard shortcut: F8 Load the user default settings for all Setup parameters. Keyboard shortcut: F7 24 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 33
3 This chapter provides step-by-step instructions on how to disassemble the computer for maintenance and troubleshooting purposes. Disassembly Tools In performing the a flat, steady surface with the rear cover facing upward. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 25 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 34
off the plastic shell covering the computer stand screws. 3. Remove the screws securing the computer stand. Quantity 3 Color Black Torque 8.0 ± 0.3 kgf-cm Part Number - 26 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 35
4. Remove the computer stand. Removing the I/O Cable Cover 1. Perform the "Pre-disassembly Procedure" on page 25. 2. Remove the I/O cable cover. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 27 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 36
release these snaps. 3. Push on the areas highlighted on the below picture to disengage the rear cover from the chassis. 4. Remove the rear cover. 28 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 37
Drive 1. Remove the rear cover by following the procedure described on page 28. 2. Remove the tape securing the WLAN cables and push the cables aside. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 29 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 38
3. Remove the screw securing the ODD. Quantity 1 Color Black Torque 4.5 ± 0.3 kgf-cm Part Number 86.00B75.240 4. Slide the ODD outward, then disconnect the ODD SATA cable from the drive. 5. Remove the ODD from the chassis. 30 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 39
the procedure described on page 28. 2. Remove the screws securing the scaler board cover. Quantity 2 Color Chrome Torque 4.5 ± 0.3 kgf-cm Part Number 86.00B75.240 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 31 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 40
3. Remove the scaler board cover. 4. Disconnect the WLAN antennas. 5. Remove the screw securing the WLAN module. Quantity 1 Color Chrome Torque 4.5 ± 0.3 kgf-cm Part Number 86.7A122.4R0 32 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 41
28. 2. Remove the screws securing the scaler board cover. Quantity 2 Color Chrome 3. Remove the scaler board cover. Torque 4.5 ± 0.3 kgf-cm Part Number 86.00B75.240 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 33 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 42
4. Disconnect all the cables from the scaler board. 5. Remove the screws securing the scaler board. Quantity 3 Color Chrome Torque 6.0 ± 0.5 kgf-cm Part Number 86.00B75.240 34 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 43
procedure described on page 28. 2. Remove the screw securing the USB/audio board cover. Quantity 1 Color Chrome Torque 4.5 ± 0.3 kgf-cm Part Number 86.1A524.5R0 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 35 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 44
from the USB/audio board. 5. Remove the screws securing the USB/audio board. Quantity 2 Color Chrome Torque 6.0 ± 0.5 kgf-cm Part Number 86.00B75.240 36 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 45
28. 2. Remove the scaler board by following the procedure described on page 33. 3. Remove the tapes securing the speaker cables to the power supply unit. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 37 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 46
4. Remove the screws securing the speakers. Quantity 4 Color Chrome 5. Remove the speakers. Torque 4.5 ± 0.5 kgf-cm Part Number 86.00B75.240 38 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 47
28. 2. Remove the screw securing the side board cover. Quantity 1 Color Chrome 3. Remove the side board cover. Torque 4.5 ± 0.3 kgf-cm Part Number 86.00B75.240 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 39 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 48
all cables from the converter board. 3. Remove the screws securing the converter board. Quantity 2 Color Chrome Torque 6.0 ± 0.5 kgf-cm Part Number 86.00B75.240 40 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 49
the Touchscreen Control Board The touchscreen feature only applies to the Aspire Z3761 and Z5761 models. IMPORTANT If the LCD touchscreen panel becomes defective, the LCD 2. Disconnect all cables from the touchscreen control board. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 41 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 50
3. Remove the screws securing the touchscreen control board. Quantity 2 Color Chrome Torque 4.5 ± 0.3 kgf-cm 4. Remove the touchscreen control board. Part Number 86.00B75.240 42 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 51
28. 2. Remove the screws securing the wall mount plate. Quantity 5 Color Chrome 3. Remove the wall mount plate. Torque 6.0 ± 0.5 kgf-cm Part Number 86.5A5B6.012 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 43 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 52
from the card (b). Disconnect the HDMI cable from the graphics card as well (c). Quantity 2 Color Chrome Torque 4.5 ± 0.3 kgf-cm Part Number 86.80536.7R2 44 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 53
is >10 cm2 has been highlighted with a yellow rectangle as shown in the above image. Follow local regulations for disposing this type of circuit board. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 45 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 54
page 44. 3. Cut the cable tie securing the system cables. Make sure you have a replacement cable tie for when you reassemble the machine back. 46 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 55
4. Disconnect the system fan cable from the mainboard. 5. Remove the screws securing the system fan. Quantity 4 Color Black Torque 5.0 ± 0.5 kgf-cm 6. Remove the system fan from the chassis. Part Number 86.TAR28.8R0 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 47 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 56
the screw securing the hard drive. Quantity 1 Color Chrome Torque 4.5 ± 0.3 kgf-cm 5. Remove the HDD assembly from the chassis. Part Number 86.00B75.240 48 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 57
6. Remove the screws securing the hard drive bracket. Quantity 2 Color Chrome Torque 6.0 ± 0.5 kgf-cm 7. Remove the hard drive from its bracket. Part Number 86.5A5B6.012 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 49 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 58
>10 cm2 has been highlighted with a yellow rectangle as shown in the above image. Follow local regulations for disposing this type of circuit board. 50 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 59
connector. 3. Loosen the HSF's spring-loaded screws in a diagonally opposite pattern (an "X" pattern). Quantity 4 Color Chrome 4. Remove the HSF assembly. Torque 6.0 ± 0.5 kgf-cm Part Number - Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 51 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 60
the load lever from its latch (a), then rotate the load lever to the open position (b). 3. Open the retention plate to expose the socket body. 52 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 61
is >10 cm2 has been highlighted with a yellow rectangle as shown in the above image. Follow local regulations for disposing this type of circuit board. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 53 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 62
its connector. 3. Disconnect the PSU extension cable. 4. Remove the screw securing the PSU. Quantity 1 Color Chrome Torque 4.5 ± 0.5 kgf-cm Part Number 86.00B75.240 54 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 63
the screw securing the PSU to it cage. Quantity 1 Color Chrome 7. Remove the PSU from its cage. Torque 6.0 ± 0.5 kgf-cm Part Number 86.5A5B6.012 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 55 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 64
all the system cables from the mainboard. 6. Remove the screws securing the mainboard. Quantity 4 Color Chrome Torque 6.0 ± 0.5 kgf-cm Part Number 86.00B75.240 56 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 65
disposing it. Removing the I/O Shield 1. Remove the mainboard by following the procedure described on page 56. 2. Push the I/O shield to remove it from the chassis. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 57 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 66
. 3. Remove the screws securing the system fan brace. Quantity 3 Color Chrome 4. Remove the system fan brace. Torque 5.5 ± 0.5 kgf-cm Part Number 86.00B75.240 58 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 67
4.5 ± 0.3 kgf-cm 6.0 ± 0.5 kgf-cm 3. Push the plastic tabs securing the side bezel outward. Part Number 86.1A524.5R0 86.00K74.B60 4. Remove the side bezel. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 59 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 68
. 4. Remove the screws securing the front bezel. Quantity 4 (1-4) 2 (5-6) Color Chrome Chrome Torque 1.5-1.7 kgf-cm 2.5 ± 0.5 kgf-cm Part Number 86.VA324.5R0 86.VA324.5R0 60 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 69
by the cables connected to the capacitive LED board, Bluetooth module, and the light bars. Proceed to the succeeding sections to remove these three components. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 61 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 70
the capacitive LED board. 3. Disconnect the capacitive LED board cable. 4. Use a flat screwdriver to pry off the capacitive LED board from the front bezel. 62 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 71
module. 3. Remove the Bluetooth module from the front bezel and turn it over to expose the cable connector underneath it. 4. Disconnect the Bluetooth module cable. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 63 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 72
page 60. 2. Pull up the tabs securing the two light bars. 3. Remove the light bars from the front bezel. 4. Disconnect the light bars' cables. 64 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 73
. 2. Use a flat screwdriver to pry off the power button from the speaker mesh cover. 3. Remove the power button and the spring coil located underneath it. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 65 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 74
/LED cable. 4. Remove the tape protecting the power button/LED cable. 5. Push the tabs securing the power button/LED cable, then remove the cable. 66 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 75
the chassis highlighted in the below picture. 5. Remove the screws securing the LCD panel. Quantity 4 Color Chrome Torque 4.5 ± 0.3 kgf-cm Part Number 86.00B75.240 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 67 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 76
. 2. Press on both sides of the LCD LVDS cable (a), then pull the cable from the panel (b). Detach the cable's adhesion from the LCD panel (c). 68 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 77
. 2. Remove the tapes securing the system cables (including the WLAN antennas on the top side of the chassis), then release the cables from the chassis. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 69 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 78
70 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 79
error indicators and BIOS beep codes. Instructions for general troubleshooting, BIOS recovery and clearing CMOS data in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 71 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 80
10. Verify that all components are Acer-qualified and supported. 11. Reinstall the wall mount or technicians in debugging problems that occur during the pre RTC and keyboard controller. NMI is disabled. Perform keyboard controller BAT Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 81
equals the recovery file size. The recovery file size does not equal the found flash part size. Erase the flash part. Program the flash part. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 73 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 82
OK and CMOS checksum is OK. Verify CMOS checksum manually by reading storage area. If the CMOS checksum is the presence of PS/2 mouse. Detects the presence of Keyboard in KBC port. Testing and initialization of different Input Devices Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 83
. Prepare BBS for Int 19 boot. End of POST initialization of chipset registers. Save system context for ACPI. Passes control to OS Loader (typically INT19h). Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 75 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 84
include manual keyboard problem with a device configuration. In some cases an error message may include recommendations for troubleshooting or require that you press the Enter key to display recommendations. Follow the instructions Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 85
Gate A20 function, which controls access of memory over 1 MB. This may indicate a problem with the mainboard. This message will only occur on systems using ECC enabled memory modules. when no bootable device can be detected. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 77 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 86
failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. 78 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 87
. This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. S.M.A.R.T. failure messages may indicate the need to replace the hard disk. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 79 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 88
POST to clear the NVRAM data. More than one system device is trying to use the same non problem with system hardware. BIOS POST could not initialize the Slave Interrupt Controller. This may indicate a problem with system hardware. 80 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 89
Keyboard controller BAT test failed. This may indicate a problem with keyboard controller initialization. Keyboard is not present or the hardware is not responding when the keyboard controller is initialized. PS/2 keyboard support . Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 81 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 90
not work. • IDE drive connection/cables • IDE disk drives • See "Undetermined Problems". • Mainboard NOTE Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems. 82 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 91
before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure Check with a known good disc. • Ensure the CD/DVD-ROM driver is installed properly. • CD/DVD-ROM drive. • Ensure the problems. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 83 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 92
-related Symptoms Symptom/Error Video memory test failed.Video adapter failed. Display problem • Incorrect colors • No high intensity • Missing, broken, or incorrect Monitor signal connection/cable • Video adapter card • Mainboard 84 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 93
problems. Action/FRU • Ensure the printer driver is properly installed. Refer to the printer service manual. • Printer • Printer cable • Mainboard. • Refer to the service manual for the printer. Keyboard • Power supply • Mainboard Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 85 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 94
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failed FRU. If the problem persists, replace the mainboard, and then LCD assembly (one at a time). Do not replace a non-defective FRU. 86 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 95
Setup Utility. 18. Press F9 to load the system default values. 19. Press F10 to save the changes you made and close the Setup Utility. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 87 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 96
Utility. 18. Press F9 to load the system default values. 19. Press F10 to save the changes you made and close the Setup Utility. 88 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 97
BIOS Recovery When you boot up the computer and you hear one long beep, followed by a shorter one, the system BIOS is damaged. This maybe cause by an interruption during and close the Setup utility. 9. Select Ok, then press Enter. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 89 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 98
the system BIOS and ME firmware. 6. Shut down the computer and disconnect the power source. 7. Enable the ME firmware. See page 87 for instructions. 8. Clear the CMOS data. See page 88 for instructions. 9. Reboot the computer. 90 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 99
running a 32- or 64-bit Windows OS. 1. Disable the ME firmware. See page 87 for instructions. 2. Press the power button to turn on the computer. 3. Click Start | Command Prompt | WinTool\32") b. Key in 'flash4M.bat' or 'flash4M'. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 91 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 100
c. Press Enter to flash the ME firmware. 92 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 101
5. Perform the steps below if your computer is running 64-bit Windows. a. Key in 'cd wintool\64'. (Go to BIOS path like "D:\WinTool\64") b. Key in 'flash4M.bat' or 'flash4M'. c. Press Enter to flash the ME firmware. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 93 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 102
6. Shut down the computer and disconnect the power source. 7. Enable the ME firmware. See page 87 for instructions. 8. Clear the CMOS data. See page 88 for instructions. 9. Reboot the computer. 94 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 103
Architecture Chapter 5 This chapter shows the block diagram and board layout of the Aspire Z3760 / Z3761 / Z5760 / Z5761 computer. Block Diagram The core subsystems of the computer are depicted in the following block diagram. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 95 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 104
Right: USB ports Left: Monitor port Right: HDMI port Left: PS/2 mouse port Right: PS/2 keyboard port Item 15 16 17 18 19 20 21 22 23 24 25 26 Component 4-pin ATX power connector ODD SATA cable connector 28 Intel H67 chipset 96 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 105
the Aspire Z3760 / Z3761 / Z5760 / Z5761 computer global configurations. Refer to this list when ordering for repair parts or for RMA (Return Merchandise Authorization). IMPORTANT Part number changes will not be noted in this printed Service Guide. The part numbers listed in this Service Guide may - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 106
Exploded Diagram 98 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 107
Front bezel 27 Front panel bottom cover assembly 28 Front panel bottom cover 29 Power button spring coil 30 Speaker mesh cover 31 Power button Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 99 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 108
FRU Lists Aspire Z5760 FRU List System Model: ACER_AZ5760_W_AELENA (N0: 91.3EM01.001G) Category Boards Mainboard Part Name Part Number MAINBOARD KIT AZ5760 INTEL H67 82579V ACER LOGO Y LF MB .502 VG.ECS54.501 VG.PCPT3.151 100 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 109
REALTEK LITEON RTL8191SU 1TX2R H NI.10200.041 WIRELESS ANTENNA AUX WLAN GALLAGHER ACON WIRELESS ANTENNA MAIN WLAN GALLAGHER ACON 50.U5R01.030 50.U5R01.031 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 101 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 110
KN.1GB0B.036 KN.1GB0C.010 KN.1GB07.002 KN.2GB03.022 KN.2GB0B.029 KN.2GB0C.007 KN.2GB07.002 KN.2GB0H.009 102 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 111
GALLAGHER LEFT/RIGHT 23.40842.011 23.40842.001 CCFL LCD LPL 23" WFHD NONE GLARE LM230WF5 TLC1 LF 300NIT 5MS G8 LK.23008.013 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 103 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 112
HOLDER TOP COVER 42.3CN19.101 42.3CN19.001 60.3CN06.011 60.3CN06.001 42.SEW01.002 42.SEW01.003 60.SFM01.004 104 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 113
LED PANEL HOLDER 23 BRACKET VGA port dummy cover HDMI port dummy cover IR cable holderr CRT COVER HDMI DUMMY COVER IR HOLDER Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide Part Number 33.SEW01.004 33.SEW01.006 33.SEW01.005 33.SEW01.002 33.SEW01.001 60.SEW01.011 60.SEW01.010 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 114
50.3EM03.001 50.3EM04.001 50.3EM04.011 50.SEW01.010 50.3EM05.001 50.3EM05.011 50.3CM04.001 50.3CM23.001 106 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 115
POWER CORD 1800MM 250V EURO POWER CORD 1800MM 250V CHINA POWER CORD 250V 3PIN 1800MM UK 27.01518.0J1 27.01518.0K1 27.03118.031 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 107 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 116
KEYBOARD 104KEY LITE-ON SK-9621 USB SILVER GREEK KEYBOARD 104KEY LITE-ON SK-9621 USB SILVER HEBREW KEYBOARD 104KEY LITE-ON SK-9621 USB SILVER KAZAKH KEYBOARD 104KEY LITE-ON SK-9621 USB SILVER RUSSIAN KEYBOARD KB.USB0B.326 KB.USB0B.302 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 117
KEYBOARD 105KEY LITE-ON SK-9621 USB SILVER HUNGARIAN KEYBOARD 105KEY LITE-ON SK-9621 USB SILVER ICELANDIC KEYBOARD 105KEY LITE-ON SK-9621 USB SILVER ITALIAN KEYBOARD 105KEY LITE-ON SK-9621 USB SILVER NORDIC KEYBOARD KB.RF40P.067 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 109 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 118
FRENCH KEYBOARD KIT PRIMAX KBRF36211 RF2.4 105KS SILVER CZECH/SLOVAK KEYBOARD KIT PRIMAX KBRF36211 RF2.4 105KS SILVER DANISH KEYBOARD KIT PRIMAX KBRF36211 RF2.4 105KS SILVER DUTCH KEYBOARD KIT .072 KB.RF40P.065 KB.RF40P.066 KB.RF40P.048 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 119
PRIMAX USB MOF9UO SILVER COLOR KEYBOARD KIT LITE-ON SK-9660 RF2.4/A1 105K SILVER ARABIC/FRENCH W/MOUSE KEYBOARD KIT LITE-ON SK-9660 RF2.4/A1 105K SILVER BELGIUM W/MOUSE KEYBOARD KIT LITE-ON SK- RF40B.020 KB.RF40B.013 KB.RF40B.017 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 111 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 120
A1 105K SILVER Ukrainian W/MOUSE KEYBOARD KIT LITE-ON SK-9660 RF2.4/A1 106K SILVER KOREAN W/MOUSE KEYBOARD KIT LITE-ON SK-9660 RF2.4/A1 107K SILVER BRAZILIAN PORTUGUESE W/MOUSE KEYBOARD KIT LITE-ON SK-9660 47.SF501.001 47.SF501.002 112 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 121
Aspire Z5761 FRU List System Model: ACER_AZ5761_W_AELENA (No: 91.3EM01.002G) Category Boards Mainboard Part Name Part Number MAINBOARD KIT AZ5760 INTEL H67 82579V ACER LOGO Y LF MB.SFL07.001 PCPT4.201 VG.PCPT4.402 VG.PCPT4.401 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 113 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 122
LITEON RTL8191SU 1TX2R H NI.10200.041 WIRELESS ANTENNA AUX WLAN GALLAGHER ACON WIRELESS ANTENNA MAIN WLAN GALLAGHER ACON 50.U5R01.030 50.U5R01.031 114 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 123
.002 KN.1GB0H.015 KN.1GB0C.010 KN.2GB0B.029 KN.2GB03.022 KN.2GB0H.009 KN.2GB07.002 KN.2GB0C.007 KN.4GB0B.014 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 115 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 124
.004 KU.00407.015 KU.0080F.014 KU.0080D.054 SPEAKER GALLAGHER LEFT/RIGHT SPEAKER GALLAGHER LEFT/RIGHT 23.40842.001 23.40842.011 116 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 125
stand HINGE COVER HINGE COVER Computer stand hinge cover ASSEMBLY HINGE ASSEMBLY HINGE 42.3CN19.001 42.3CN19.101 60.3CN06.001 60.3CN06.011 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 117 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 126
33.SEW01.005 33.SEW01.002 33.SEW01.001 60.SEW01.011 60.SEW01.010 33.SEW01.007 33.SEW01.003 60.SFM01.003 118 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 127
OPTICAL POWER CABLE OPTICAL POWER CABLE CONVERTER BOARD 23 LG 6PIN CABLE CONVERTER BOARD 23 LG 6PIN CABLE CONVERTER CABLE CONVERTER CABLE Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide Part Number 33.SFM01.002 33.SFM01.001 42.SF601.001 42.SF601.002 42.SF501.001 50.3CN12.001 50 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 128
220W EUP 115VAC/230V NPFC DELTA DPS-220UB A EUP PY.22009.006 PY.2200B.011 PY.2200B.010 PY.2200B.009 PY.2200F.004 120 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 129
KEYBOARD 104KEY LITE-ON SK-9621 USB SILVER ARABIC/ENGLISH KEYBOARD 104KEY LITE-ON SK-9621 USB SILVER CZECH KEYBOARD 104KEY LITE-ON SK-9621 USB SILVER GREEK KEYBOARD 104KEY LITE-ON SK-9621 USB SILVER HEBREW KEYBOARD 327 KB.USB0B.317 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 121 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 130
KEYBOARD 105KEY LITE-ON SK-9621 USB SILVER HUNGARIAN KEYBOARD 105KEY LITE-ON SK-9621 USB SILVER ICELANDIC KEYBOARD 105KEY LITE-ON SK-9621 USB SILVER ITALIAN KEYBOARD 105KEY LITE-ON SK-9621 USB SILVER NORDIC KEYBOARD .047 KB.USB0P.043 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 131
.050 KB.RF40P.080 KB.RF40P.070 KB.RF40P.058 KB.RF40P.079 KB.RF40P.055 KB.RF40P.053 KB.RF40P.068 KB.RF40P.061 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 123 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 132
PRIMAX USB MOF9UO SILVER COLOR KEYBOARD KIT LITE-ON SK-9660 RF2.4/A1 104K SILVER ARABIC/ENGLISH W/MOUSE KEYBOARD KIT LITE-ON SK-9660 RF2.4/A1 104K SILVER CZECH W/MOUSE KEYBOARD KIT LITE-ON SK-9660 .028 KB.RF40B.022 KB.RF40B.035 124 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 133
KEYBOARD KIT LITE-ON SK-9660 RF2.4/A1 105K SILVER FRENCH W/MOUSE KEYBOARD KIT LITE-ON SK-9660 RF2.4/A1 105K SILVER GERMAN W/MOUSE KEYBOARD KIT LITE-ON SK-9660 RF2.4/A1 105K SILVER HUNGARIAN W/MOUSE KEYBOARD .RF40B.031 KB.RF40B.025 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 125 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 134
105K SILVER Ukrainian W/MOUSE KEYBOARD KIT LITE-ON SK-9660 RF2.4/A1 106K SILVER KOREAN W/MOUSE KEYBOARD KIT LITE-ON SK-9660 RF2.4/A1 107K SILVER BRAZILIAN PORTUGUESE W/MOUSE KEYBOARD KIT LITE-ON SK-9660 47.U6C01.002 47.U6C01.001 126 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 135
Appendix A Model Definitions and Configurations This appendix provides features summary for each of the Aspire Z3760 / Z3761 / Z5760 / Z5761 computer model configurations. Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 115 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 136
Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 116 Aspire Z5760 Model Configurations Common model features • Project name: aElena • Model name: AZ5761 • Chassis: HX093S • Bezel: AAIO1023 • Mainboard: aElena_AIO EIH67MK_USB3(N)_logo(Y)_Eup(Y) • LCD: D23FHD • Card reader: Yes Acer - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 137
Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide Aspire Z5761 Model Configurations Common model features • Project name: aElena • Model name: AZ5761 • Chassis: HX093S • Bezel: AAIO1023 • Mainboard: aElena_AIO EIH67MK_USB3(N)_logo(Y)_Eup(Y) • LCD: D23FHD • Card reader: Yes Acer PN S1.SFM02 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 138
Aspire Z3760 / Z3761 / Z5760 / Z5761 Service Guide 118 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 139
V10 16 GB Memory Key Vendor Buffalo Buffalo X Bridge Motorola Logitech Motorola Sony Acer Acer Dell Dell Dell Dell Hawk Dell FarEasTone Chunghwa Telecom Westinghouse Panasonic Huawei Canon PQI Transcend Apacer A-Data Transcend Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 119 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 140
USB2.0 Mini Hub (OW4PTUSBHB) First Wheel Mouse Internet Navigator Keyboard Dell L30U 0N242F USB Keyboard HP Deskjet F4280 All-in-One: Printer/ Scanner/Copier, 1200x2400 dpi) iFun USB Speaker SanDisk Apacer SanDisk Kingston Olympus Fujifilm Aspire Z3760 / Z3761 / Z5760 / Z5761 Service Guide 120 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 141
121 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide Approved Vendor List (AVL) Component Mainboard kit Front bezel Chassis Processor Vendor Wistron Intel Key Specifications Memory Hard drive Unifosa Kingston Samsung Kingston HGST Seagate - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 142
Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 122 Component Webcam module with microphone Power supply unit Vendor Primax Simplo Delta CP WLAN kit Bluetooth module USB keyboard Lite-On Lite-On Chicony Lite-On Lite-On Wireless keyboard Lite-On USB mouse Wireless mouse Remote - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 143
you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all Acer notebook, desktop, All-In-One (AIO) and server models including: • Service guides for all models • User's manuals • Training materials • BIOS updates - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 144
Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 124 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 145
, left 4 microphone jack, right 5 specifications 8 troubleshooting 84 AVL, see Approved Vendor List 121 B beep part number 105 location 3 Index card reader location 4 supported cards 2 chassis, part number 107 checkpoints boot block Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 125 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 146
31 display brightness control keys 3 specifications 9 troubleshooting 84 DVI port cable part number 109 dummy cover keyboard part number 110 port 4 L LAN port location 4 specifications 8 LCD LVDS cable part number 109 remove 68 126 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 147
troubleshooting 84 monitor port 4 mouse part number 113 port 4 O ODD, see optical disc drive 1 online support I/O cable plate 106 I/O shield 107 IR receiver cable 109 keyboard 110 LCD LVDS cable 109 LCD panel 105, 114 LCD panel Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 127 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 148
part number 107 part number 109 remove 54 supported models 9 troubleshooting 85 Power-On Self-Test beep codes 86 checkpoints number 102 remove 52 socket 96 specifications 6 troubleshooting 82 PS/2 keyboard port 4 PS/2 mouse port 4 PSU, Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 149
control board, remove 41 specification 9 troubleshooting BIOS checkpoints 72 BIOS recovery 89 BIOS support information 123 POST error indicators 76 TV tuner card, part number 101 card, remove 50 location 4 U undetermined problems Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide 129 - Acer Aspire Z5760 | Acer Aspire Z5760 Desktop Service Guide - Page 150
130 Aspire Z3760 / Z3761 / Z5760 / Z5761 AIO Computer Service Guide