Acer Extensa 5630ZG Service Guide
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- Acer Extensa 5630ZG | Service Guide - Page 1
TravelMate 5330 Extensa 5230/5630Z Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Extensa 5630ZG | Service Guide - Page 2
Revision History Please refer to the table below for the updates made on TravelMate 5330/Extensa 5230/5630Z Series service guide. Date Chapter Updates II - Acer Extensa 5630ZG | Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer Extensa 5630ZG | Service Guide - Page 4
additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer Extensa 5630ZG | Service Guide - Page 5
supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases - Acer Extensa 5630ZG | Service Guide - Page 6
VI - Acer Extensa 5630ZG | Service Guide - Page 7
Specifications 1 Features 1 System Block Diagram 3 Your Acer Notebook tour 4 Right View 7 Indicators 10 Easy-Launch Buttons 10 Touchpad Basics (with fingerprint reader 11 Touchpad basics (with two-click buttons 11 Using the Keyboard 13 Lock Keys and embedded numeric keypad 13 Windows - Acer Extensa 5630ZG | Service Guide - Page 8
115 Intermittent Problems 119 Undetermined Problems 120 Chapter 5 Jumper and Connector Locations 121 Top and Bottom View 121 BIOS Recovery by Crisis Disk 124 Chapter 6 FRU (Field Replaceable Unit) List 125 TravelMate 5330 Series Exploded Diagram 126 Extensa 5230/5630Z and TravelMate - Acer Extensa 5630ZG | Service Guide - Page 9
Table of Contents Appendix B Test Compatible Components 135 Microsoft® Windows® Vista Environment Test 136 Appendix C Online Support Information 139 Index 141 3 - Acer Extensa 5630ZG | Service Guide - Page 10
4 - Acer Extensa 5630ZG | Service Guide - Page 11
Chapter 1 System Specifications Features Below is a brief summary of the computer's many feature: Platform • Intel® Celeron® processor • Mobile Intel® GL40 Express Chipset • Acer InviLink™ 802.11b/g System Memory • Dual-Channel DDR2 SDRAM support • Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 - Acer Extensa 5630ZG | Service Guide - Page 12
Crystal Eye webcam •Optional Acer Xpress VoIP phone • WLAN: •Acer InviLink™ 802.11b/g • WPAN: Bluetooth® 2.0+EDR ( Non-operating: 20% to 80% NOTE: "*" "Only for certain models" NOTE: The specifications listed above are for reference only. The exact configuration of your PC depends on the model purchased - Acer Extensa 5630ZG | Service Guide - Page 13
G1412 40 Mobile CPU Penryn 4, 5 HOST BUS [email protected] EMC2102 25 Cantiga/GL40 AGTL+ CPU I/F DDR Memory I/F INTEGRATED GRAHPICS LVDS, CRT I/F 6,7,8,9,10,11 X4 DMI 400MHz C-Link0 CRT 19 LCD 16 ICH9M 6 PCIe ports PCI/PCI BRIDGE ACPI 2.0 4 SATA 12 USB 2.0/1.1 ports ETHERNET (10/100/1000MbE - Acer Extensa 5630ZG | Service Guide - Page 14
computer. Front View p 1 2 3 4 5 6 8 Icon Item Description Acer Crystal Eye Web camera for video communication (only for certain models). Microphone Internal (LCD), displays computer output. Speakers Left and right speakers deliver stereo audio output. Empowering key Launch Acer Empowering - Acer Extensa 5630ZG | Service Guide - Page 15
BioProtect fingerprint reader supporting Acer FingerNav 4-way control function (manufacturing option). 11 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. 12 Keyboard For entering data into your computer. 13 Power - Acer Extensa 5630ZG | Service Guide - Page 16
Closed Front View Icon Item Description 1 Latch Locks and releases the lid. 2 5-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MS PRO), and xD-Picture Card. Note: Only one card can operate at any given time. 3 Line-in jack - Acer Extensa 5630ZG | Service Guide - Page 17
Kensington lock slot Connects to a Kensington-compatible computer security lock. External display (VGA) port Connects to a display device (e.g., external monitor, LCD projector). Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based network. Two USB 2.0 ports ExpressCard/54 slot PC - Acer Extensa 5630ZG | Service Guide - Page 18
Rear View # 1 2 3 4 Icon Item USB 2.0 port Modem (RJ-11) port Description Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Connects to a phone line. DC-in jack Ventilation slots Connects to an AC adapter. Enable the computer to stay cool, even after prolonged use. 12 Chapter 1 - Acer Extensa 5630ZG | Service Guide - Page 19
computer's main memory. compartment 2 Battery lock Locks the battery in position. 3 Battery release Releases the battery for removal. latch 4 Battery bay Houses the computer's battery pack. 5 6 6 7 Hard disk bay Houses the computer's hard disk (secured with screws). Acer DASP (Disk - Acer Extensa 5630ZG | Service Guide - Page 20
: The light shows green when in AC mode. Easy-Launch Buttons Located beside the keyboard are application buttons. These buttons are called easy-launch buttons. They are: WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and - Acer Extensa 5630ZG | Service Guide - Page 21
Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function (only for certain models) to scroll up or down and move left or right a page. This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications. Function Execute Select - Acer Extensa 5630ZG | Service Guide - Page 22
not increase the touchpad's responsiveness. NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mouse settings in Windows Control Panel. 16 Chapter 1 - Acer Extensa 5630ZG | Service Guide - Page 23
has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Num Lock + Scroll Lock + Description - Acer Extensa 5630ZG | Service Guide - Page 24
Keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Application key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions - Acer Extensa 5630ZG | Service Guide - Page 25
> + + + + + + + < > + < > + < > + < > Icon Function Hotkey help Acer eSettings Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Brightness up Brightness down Volume up Volume down - Acer Extensa 5630ZG | Service Guide - Page 26
text editor or word processor. 2. Either press < > at the bottom-right of the keyboard, or hold and then press the key at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more - Acer Extensa 5630ZG | Service Guide - Page 27
is for general reference only. Actual product specifications may vary. • Acer eDataSecurity Management protects data with passwords and the active window. Launching Acer Empowering Technology To launch Acer Empowering Technology: 1. Press the Empowering Key to display the Acer Empowering - Acer Extensa 5630ZG | Service Guide - Page 28
You must set the Empowering Technology password to use the password protection feature of Acer eRecovery Management to protect your data. To set the Empowering Technology password: 1. Launch Acer eRecovery Management. 2. Click the Restore tab. 3. Click Password settings. The Empowering Technology - Acer Extensa 5630ZG | Service Guide - Page 29
For more power options, click in the Acer ePower Management utility, or right-click the Windows power icon in the system tray and select edit a power plan: Editing a power plan allows you to adjust system settings like LCD brightness and CPU speed. 1. Switch to the power plan you wish to edit. 2. - Acer Extensa 5630ZG | Service Guide - Page 30
by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly file encryption for Lotus Notes and Microsoft Outlook. On first use, the Acer eDataSecurity Management setup wizard will prompt you to - Acer Extensa 5630ZG | Service Guide - Page 31
backups, burn the factory default image to optical disc, and restore from previously created backups or reinstall applications and drivers. By default, user-created backups are stored to the D:\ drive. Acer eRecovery Management provides you with: • Backup: •Back up factory default to CD/DVD •Back up - Acer Extensa 5630ZG | Service Guide - Page 32
computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management's Backup factory default to CD/DVD feature to burn a backup image to CD or DVD. To ensure the best results when recovering your system using a CD or Acer eRecovery Management, detach all peripherals (except - Acer Extensa 5630ZG | Service Guide - Page 33
Management allows you to inspect hardware specifications, set BIOS passwords and modify boot options. Acer eSettings Management also: • Provides a simple graphical user interface for navigation. • Prints and saves hardware specifications. • Lets you set an asset tag for your system. Chapter - Acer Extensa 5630ZG | Service Guide - Page 34
status and presentation settings. Windows Mobility Center also includes Acer-specific settings like sharing folders overview/sharing service on or off, Bluetooth Add Device (if applicable), and a shortcut to the Acer user guide, drivers and utilities. To launch Windows Mobility Center: q Use the - Acer Extensa 5630ZG | Service Guide - Page 35
Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint features, Acer BioProtection Fingerprint Solution has incorporated protection against unauthorized access to your computer with - Acer Extensa 5630ZG | Service Guide - Page 36
monitor. Finally, click Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start>All Programs and click on - Acer Extensa 5630ZG | Service Guide - Page 37
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Chapter 1 31 - Acer Extensa 5630ZG | Service Guide - Page 38
CPU type Core logic CPU package CPU core voltage Specification Intel® Core™2 Duo Mobile Processor P7350; Intel® Celeron® Dual-Core T1600; Intel® Celeron® M 575 (for Extensa 5230) Intel® Pentium® dual-core processor T3200/T3400 (for Extensa 5630Z) Intel® Celeron® Dual-Core processor T1600; Intel - Acer Extensa 5630ZG | Service Guide - Page 39
Item DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification 2 sockets 2048MB 4G for 64bit OS (with two 2GB SODIMM) DDR 2 Synchronous DRAM 667 MHz - Acer Extensa 5630ZG | Service Guide - Page 40
Integrated 10/100 BASE-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v2.2 Bluetooth Interface Item Chipset Data throughput Protocol Interface Connector type Specification Foxconn Bluetooth FOX_BRM_2.0 F/W 300 723 bps (full speed data rate) Bluetooth 1.1 (Upgradeable to - Acer Extensa 5630ZG | Service Guide - Page 41
540 850 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% Optical Disc Drive Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Specification TOSHIBA SUPER-MULTI DRIVE DL 8X TS-L633A LF PIONEER SUPER-MULTI DRIVE 8X DVR-TD08RS LF - Acer Extensa 5630ZG | Service Guide - Page 42
Requirement Input Voltage Specification Load: Manual Release: (a) Memory Item Chipset Memory size Item Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control System Board Major Chips Item Core logic VGA USB 2.0 Super I/O controller MODEM 36 Specification - Acer Extensa 5630ZG | Service Guide - Page 43
keyboard to the USB port directly: Yes Battery Item Vendor Battery Type Pack capacity Number of battery cell Package configuration Specification Panasonic/Sanyo/Sony/Simplo Li-ion 6Cell 4400 MAH/8Cell 4800 MAH 6/8 3 cells in series, 2 series in parallel 4 cells in series, 2 series in parallel LCD - Acer Extensa 5630ZG | Service Guide - Page 44
LCD 15.4" inch Item Temperature Range( ° C) Operating Storage (shipping) AC Adaptor Item Input Output System Power Management ACPI mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) 0 to +50 -40 to +60 Specification Specification 100-240V~ 1.5A, 50-60Hz/ - Acer Extensa 5630ZG | Service Guide - Page 45
, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 5930 Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item - Acer Extensa 5630ZG | Service Guide - Page 46
six menu options: Information, Main, Security, Boot, and Exit. Follow these instructions: q To choose a menu, use the left and right arrow keys. the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter - Acer Extensa 5630ZG | Service Guide - Page 47
XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 5930 Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item -/+ the VGA firmware version of the system. This field shows the keyboard This field displays the serial number of this unit. This field displays - Acer Extensa 5630ZG | Service Guide - Page 48
as enable and disable boot option and recovery. Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit System Time: System Date: System Memory: Extended Memory: Video Memory: [10:10:10] [04/28/2008] 640 KB 4093 MB 512 MB Item Specific Help , , or - Acer Extensa 5630ZG | Service Guide - Page 49
. Settings in boldface are the default and suggested parameter settings. Parameter System Time System Date System Memory Extended Memory VGA Memory Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Description Format/Option Sets the system time. The hours are displayed with 24-hour - Acer Extensa 5630ZG | Service Guide - Page 50
is: HDD Password is: Set Supervisor Password Set User Password Set HDD Password Password on Boot: Clear Clear Clear [Enter] [Enter] [Enter] [Disabled] Item Specific Help Supervisor Password controls access of the whole setup utility. It can be used to boot up when Password on boot is enabled. F1 - Acer Extensa 5630ZG | Service Guide - Page 51
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Supervisor Password Is User Password Is HDD Password Is Set Supervisor Password Set User Password Set HDD Password Password on Boot Description Shows the - Acer Extensa 5630ZG | Service Guide - Page 52
Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press e twice without typing anything in the Enter - Acer Extensa 5630ZG | Service Guide - Page 53
If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2 47 - Acer Extensa 5630ZG | Service Guide - Page 54
order: 1: IDE HDD: XXXXXXXXXXX-(XX) 2: IDE CD: XXXXXXXXXXX-XXX XX-XXXX-XX 3: PCI LAN: Network Boot 4: USB HDD: 5: USB FDD: 6: USB Key: 7: USB CDROM: Item Specific Help Use < > or < > to select a device, then press to move it up the list, or to move it down the list. Press - Acer Extensa 5630ZG | Service Guide - Page 55
SecureCore(tm) Setup Utility Main Security Boot Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select - Acer Extensa 5630ZG | Service Guide - Page 56
to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Flash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash. NOTE: Please use the AC adaptor - Acer Extensa 5630ZG | Service Guide - Page 57
for three time, "HDD password error code" would display on the screen. See the image below. q If you need to solve HDD password locked problem, you can run HDD_PW.EXE 1. Key in "hdd_pw 15494 0" 2. Select "2" 3. Choose one upper-case string q Reboot system and key in "0KJFN42" or "UVEIQ96" to - Acer Extensa 5630ZG | Service Guide - Page 58
Remove BIOS Password: q If you key in wrong Supervisor Password for three time, "System Disabled" would display on the screen. See the image below. 52 Chapter 2 - Acer Extensa 5630ZG | Service Guide - Page 59
q If you need to solve BIOS password locked problem, you can run BIOS_PW.EXE 1. Key in "bios_pw 14452 0" 2. Choose one upper-case string q Reboot the system and key in "qjjg9vy" or "07yqmjd" to BIOS user password. Chapter 2 53 - Acer Extensa 5630ZG | Service Guide - Page 60
54 Chapter 2 - Acer Extensa 5630ZG | Service Guide - Page 61
Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing - Acer Extensa 5630ZG | Service Guide - Page 62
LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the main board, you must first remove the keyboard - Acer Extensa 5630ZG | Service Guide - Page 63
you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. EXTERNAL - Acer Extensa 5630ZG | Service Guide - Page 64
Removing the Battery Pack 1. Turn base unit over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position. 4. Then remove the battery from the main unit. 58 Chapter 3 - Acer Extensa 5630ZG | Service Guide - Page 65
Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot. Chapter 3 59 - Acer Extensa 5630ZG | Service Guide - Page 66
Removing the PC and ExpressCard dummy cards 1. Press the eject button to pop out the button. 2. Press it again to pop out the PC dummy card. 3. Remove the PC dummy card from the slot. 60 Chapter 3 - Acer Extensa 5630ZG | Service Guide - Page 67
4. Push the ExpressCard dummy card all the way in to eject it. 5. Pull it out from the slot. Removing the Lower Cover 1. See "Removing the Battery Pack" on page 54. 2. Remove the six captive screws securing the lower cover. Chapter 3 61 - Acer Extensa 5630ZG | Service Guide - Page 68
3. Use a plastic screw driver to carefully pry open the lower cover. 4. Remove the lower cover from the lower case. Removing the DIMM 1. See "Removing the Battery Pack" on page - Acer Extensa 5630ZG | Service Guide - Page 69
Battery Pack" on page 54. 2. See "Removing the Lower Cover" on page 57. 3. Disconnect the antenna cables from the WLAN board. NOTE: There are 2 antenna cables connected to the WLAN board. The Black antenna cable is connected to MAIN connector and the White antenna cable is connected to AUX connector - Acer Extensa 5630ZG | Service Guide - Page 70
Gray antenna that is taped to the WLAN board and move the antenna cables away from the WLAN board. 5. Remove the two screws (B) on the WLAN board to release the WLAN board. Step 1~2 Size (Quantity) M2 x L4 (2) Color Silver 6. Detach the WLAN board from the WLAN socket. Torque 1.6 kgf-cm NOTE - Acer Extensa 5630ZG | Service Guide - Page 71
Removing the Hard Disk Drive Module 1. See "Removing the Battery Pack" on page 54. 2. See "Removing the Lower Cover" on page 57. 3. Remove the one screw (B) securing the hard disk drive module. Step 1 Size (Quantity) M2 x L4 (1) Color Silver Torque 1.6 kgf-cm 4. Using the plastic tab, slide the - Acer Extensa 5630ZG | Service Guide - Page 72
5. Remove the two screws (E) securing the hard disk to the bracket and remove the hard disk from the bracket. Step 1~2 Size (Quantity) M3 x L4 (2) Color Silver Removing the Optical Drive Module 1. See "Removing the Battery Pack" on page 54. 2. See "Removing the Lower Cover" on page 57. Torque - Acer Extensa 5630ZG | Service Guide - Page 73
3. Remove the one screw (C) from the bottom panel. Step 1 Size (Quantity) M2.5 x L6 (1) Color Black Torque 3.0 kgf-cm 4. Use a screw driver to carefully push the odd drive tray out as shown. 5. Slowly pull out the odd module from the odd drive bay. Chapter 3 67 - Acer Extensa 5630ZG | Service Guide - Page 74
6. Remove the one screw (A) securing the locker bracket and remove the locker bracket from the optical disk drive module. Step 1 Size (Quantity) M2 x L3 (1) Color Silver Torque 1.6 kgf-cm 68 Chapter 3 - Acer Extensa 5630ZG | Service Guide - Page 75
Main Unit Disassembly Process Main Unit Disassembly Flowchart MAIN UNIT DISASSEMBLY MAIN UNIT Ax1 POWER BOARD MIDDLE COVER Ax2 KEYBOARD Bx2, Dx2 LCD MODULE C x 14 UPPER CASE Bx2 HEAT SINK FAN SCREW X 5 (CPU) SCREW X 4 (VGA) CPU/VGA THERMAL MODULE CPU Bx2 VGA CARD Hx2 SPEAKER MODULE Bx2 - Acer Extensa 5630ZG | Service Guide - Page 76
Pack" on page 54. 2. Use a plastic screw driver to pry loose the side of the middle cover. 3. Carefully pry loose the middle cover from the latches securing it and turn it over on the keyboard to gain access to the cable connected to the power board. 4. Disconnect the cable connected to the power - Acer Extensa 5630ZG | Service Guide - Page 77
Removing the Power Board 1. See "Removing the Battery Pack" on page 54. 2. See "Removing the Middle Cover" on page 66. Chapter 3 71 - Acer Extensa 5630ZG | Service Guide - Page 78
3. Remove the one screw (A) securing the power board to the middle cover. Step 1 Size (Quantity) M2 x L3 (1) Color Silver Torque 1.6 kgf-cm 4. Release the power board from the latches and remove it from the middle cover. 72 Chapter 3 - Acer Extensa 5630ZG | Service Guide - Page 79
Removing the Battery Pack" on page 54. 2. See "Removing the Middle Cover" on page 66. 3. Remove the two screws (A) securing the keyboard. Step 1~2 Size (Quantity) M2 x L3 (2) Color Silver Torque 1.6 kgf-cm 4. Carefully pry loose the keyboard and turn it over on the touchpad area. Chapter 3 73 - Acer Extensa 5630ZG | Service Guide - Page 80
5. Disconnect the keyboard cable from the main board to remove the keyboard. Removing the Heatsink Fan Module 1. See "Removing the Battery Pack" on page 54. 2. See "Removing the Lower Cover" on page 57. 3. Disconnect the heat sink fan connector from the main board. 74 Chapter 3 - Acer Extensa 5630ZG | Service Guide - Page 81
4. Remove the two screws (B) securing the heatsink fan module in place. Step 1~2 Size (Quantity) M2 x L4 (2) Color Silver 5. Carefully lift up the heatsink fan module. Torque 1.6 kgf-cm Removing the CPU and VGA Heatsink Module 1. See "Removing the Battery Pack" on page 54. 2. See "Removing the - Acer Extensa 5630ZG | Service Guide - Page 82
4. Remove the four screws securing the VGA board heatsink module (Discrete Model only) and the five screw securing the CPU heatsink module. 5. Carefully remove the heatsink module from the system. Removing the CPU 1. - Acer Extensa 5630ZG | Service Guide - Page 83
to remove the CPU. NOTE: When installing the CPU, make sure to install the CPU with PIN 1 at the corner as shown. Removing the VGA Board (Discrete Model only) 1. See "Removing the Battery Pack" on page 54. 2. See "Removing the Lower Cover" on page 57. Chapter 3 77 - Acer Extensa 5630ZG | Service Guide - Page 84
board to the main board. Step 1~2 Size (Quantity) M2 x L4 (2) Color Silver 6. Remove the VGA board from the main board. Torque 1.6 kgf-cm Removing the LCD the WLAN Board Modules" on page 59. 6. See "Removing the Middle Cover" on page 66. 7. See "Removing the Keyboard" on page 69. 78 Chapter 3 - Acer Extensa 5630ZG | Service Guide - Page 85
(2) Color Black Torque 3.0 kgf-cm 9. Carefully pull out the wireless antenna cables from the hole and release the cables from the latches. 10. Disconnect the LCD cable connector from the main board. Chapter 3 79 - Acer Extensa 5630ZG | Service Guide - Page 86
LCD module. Step 1~2 Size (Quantity) M2 x L8 (2) Color Black 12. Carefully remove the LCD the DIMM" on page 58. 6. See "Removing the WLAN Board Modules" on page 59. 7. See "Removing the Hard Disk Cover" on page 66. 10. See "Removing the Keyboard" on page 69. 11. See "Removing the Heatsink Fan - Acer Extensa 5630ZG | Service Guide - Page 87
See "Removing the CPU" on page 72. 14. See "Removing the VGA Board (Discrete Model only)" on page 73. 15. See "Removing the LCD Module" on page 74. 16. Disconnect the touchpad cable from the TPAD1 connector on the main board. 17. Disconnect the fingerprint cable from the FPCN1 connector on the main - Acer Extensa 5630ZG | Service Guide - Page 88
18. Disconnect the launch board cable from the SWITCHCN1 connector on the main board. 82 Chapter 3 - Acer Extensa 5630ZG | Service Guide - Page 89
19. Disconnect the speaker cable from the INTSPK1 connector on the main board. 20. Remove the fourteen screws (14 x C) from the bottom panel. Step 1~14 Size (Quantity) M2.5 x L5 (14) Color Black Torque 2.5 kgf-cm 21. Turn the - Acer Extensa 5630ZG | Service Guide - Page 90
. 9. See "Removing the Middle Cover" on page 66. 10. See "Removing the Keyboard" on page 69. 11. See "Removing the Heatsink Fan Module" on page 70. 12 on page 72. 14. See "Removing the VGA Board (Discrete Model only)" on page 73. 15. See "Removing the LCD Module" on page 74. 16. See "Separating the - Acer Extensa 5630ZG | Service Guide - Page 91
. 9. See "Removing the Middle Cover" on page 66. 10. See "Removing the Keyboard" on page 69. 11. See "Removing the Heatsink Fan Module" on page 70. 12 " on page 72. 14. See "Removing the VGA Board (Discrete Model only)" on page 73. 15. See "Removing the LCD Module" on page 74. 16. See "Separating the - Acer Extensa 5630ZG | Service Guide - Page 92
57. 5. See "Removing the DIMM" on page 58. 6. See "Removing the WLAN Board Modules" on page 59. 7. See "Removing the Hard Disk Drive Module" on page 61 9. See "Removing the Middle Cover" on page 66. 10. See "Removing the Keyboard" on page 69. 11. See "Removing the Heatsink Fan Module" on page 70. - Acer Extensa 5630ZG | Service Guide - Page 93
14. See "Removing the VGA Board (Discrete Model only)" on page 73. 15. See "Removing the LCD Module" on page 74. 16. See "Separating the Upper Case from the Lower Case" on page 76. 17. Disconnect the touchpad cable from the touchpad board. 18. Disconnect the fingerprint cable from the fingerprint - Acer Extensa 5630ZG | Service Guide - Page 94
19. Remove the three screws (2 x F, 1 x A) securing the bracket to the upper case. Step 1~2 3 Size (Quantity) M2 x L3 (2) M2 x L3 (2) 20. Remove the touchpad bracket. Silver Silver Color Torque 1.6 kgf-cm 1.6 kgf-cm 88 Chapter 3 - Acer Extensa 5630ZG | Service Guide - Page 95
module. 22. Carefully pry loose and remove the touch pad board. WARNING:The touchpad board is glued to the upper case, only remove the touchpad board if it is defective. Removing the Modem Board 1. See "Removing the Battery Pack" on page 54. 2. See "Removing the SD dummy card" on page 55. Chapter - Acer Extensa 5630ZG | Service Guide - Page 96
. 9. See "Removing the Middle Cover" on page 66. 10. See "Removing the Keyboard" on page 69. 11. See "Removing the Heatsink Fan Module" on page 70. 12 on page 72. 14. See "Removing the VGA Board (Discrete Model only)" on page 73. 15. See "Removing the LCD Module" on page 74. 16. See "Separating the - Acer Extensa 5630ZG | Service Guide - Page 97
. 9. See "Removing the Middle Cover" on page 66. 10. See "Removing the Keyboard" on page 69. 11. See "Removing the Heatsink Fan Module" on page 70. 12 " on page 72. 14. See "Removing the VGA Board (Discrete Model only)" on page 73. 15. See "Removing the LCD Module" on page 74. 16. See "Separating the - Acer Extensa 5630ZG | Service Guide - Page 98
57. 5. See "Removing the DIMM" on page 58. 6. See "Removing the WLAN Board Modules" on page 59. 7. See "Removing the Hard Disk Drive Module" on page 61 9. See "Removing the Middle Cover" on page 66. 10. See "Removing the Keyboard" on page 69. 11. See "Removing the Heatsink Fan Module" on page 70. - Acer Extensa 5630ZG | Service Guide - Page 99
Model only)" on page 73. 15. See "Removing the LCD Module" on page 74. 16. See "Separating the Upper Case from the Lower Case" on page 76. 17. See "Removing the Modem Board" on page 85. 18. See "Removing the USB Board Module" on page 87. 19. Disconnect the Bluetooth cable from BLUE1 - Acer Extensa 5630ZG | Service Guide - Page 100
21. Remove the three screws (B) securing the main board in place. Step 1~3 Size (Quantity) M2 x L4 (3) 22. Carefully remove the main board. Color Silver Torque 1.6 kgf-cm 94 Chapter 3 - Acer Extensa 5630ZG | Service Guide - Page 101
Module Disassembly Process LCD Module Disassembly Flowchart LCD MODULE DISASSEMBLY LCD MODULE Cx4 LCD BEZEL Gx6, B2 LCD ASSEMBLY LCD FPC CABLE Bx2 Bx2 LEFT LCD RIGHT LCD BRACKET BRACKET LCD BACK PANEL Screw List Item B C G Screw M2 x L4 M2.5 x L5 M2.5 x L5 ANTENNAS VGA CAMERA Color Silver - Acer Extensa 5630ZG | Service Guide - Page 102
dummy cards" on page 56. 4. See "Removing the Lower Cover" on page 57. 5. See "Removing the WLAN Board Modules" on page 59. 6. See "Removing the Middle Cover" on page 66. 7. See "Removing the Keyboard" on page 69. 8. See "Removing the LCD Module" on page 74. 9. Remove the four screw covers from the - Acer Extensa 5630ZG | Service Guide - Page 103
11. Carefully pry open the LCD bezel and place the bezel on top of the LCD panel. 12. Disconnect the microphone cable and remove the bezel from the LCD panel. Chapter 3 97 - Acer Extensa 5630ZG | Service Guide - Page 104
the Lower Cover" on page 57. 5. See "Removing the WLAN Board Modules" on page 59. 6. See "Removing the Middle Cover" on page 66. 7. See "Removing the Keyboard" on page 69. 8. See "Removing the LCD Module" on page 74. 9. See "Removing the LCD Bezel" on page 92. 10. Disconnect the cable from the web - Acer Extensa 5630ZG | Service Guide - Page 105
Removing the Middle Cover" on page 66. 7. See "Removing the Keyboard" on page 69. 8. See "Removing the LCD Module" on page 74. 9. See "Removing the LCD Bezel" on page 92. 10. See "Removing the LCD module with the Brackets" on page 94. 11. Disconnect the cables from the inverter board. Chapter 3 99 - Acer Extensa 5630ZG | Service Guide - Page 106
12. Detach any adhesive tapes and any cable that is glued to the LCD panel. 100 Chapter 3 - Acer Extensa 5630ZG | Service Guide - Page 107
page 57. 3. See "Removing the WLAN Board Modules" on page 59. 4. See "Removing the Keyboard" on page 69. 5. See "Removing the Middle Cover" on page 66. 6. See "Removing the LCD Module" on page 74. 7. See "Removing the LCD Bezel" on page 92. 8. See "Removing the LCD module with the Brackets" on page - Acer Extensa 5630ZG | Service Guide - Page 108
page 57. 3. See "Removing the WLAN Board Modules" on page 59. 4. See "Removing the Keyboard" on page 69. 5. See "Removing the Middle Cover" on page 66. 6. See "Removing the LCD Module" on page 74. 7. See "Removing the LCD Bezel" on page 92. 8. See "Removing the LCD module with the Brackets" on page - Acer Extensa 5630ZG | Service Guide - Page 109
page 57. 3. See "Removing the WLAN Board Modules" on page 59. 4. See "Removing the Keyboard" on page 69. 5. See "Removing the Middle Cover" on page 66. 6. See "Removing the LCD Module" on page 74. 7. See "Removing the LCD Bezel" on page 92. 8. See "Removing the LCD module with the Brackets" on page - Acer Extensa 5630ZG | Service Guide - Page 110
9. Remove the Web camera from the back cover. 104 Chapter 3 - Acer Extensa 5630ZG | Service Guide - Page 111
Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer LCD display problems "Power-On Self-Test (POST) Error or others). Message" on page 106 Symptoms cannot be re-created (intermittent problems). - Acer Extensa 5630ZG | Service Guide - Page 112
3. Follow the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test. If the tests detect a keyboard problem - Acer Extensa 5630ZG | Service Guide - Page 113
keyboard If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window suspect a power problem, see the - Acer Extensa 5630ZG | Service Guide - Page 114
is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: • Replace the System board. • If the problem is not corrected, see "Undetermined Problems" on page 120. • If the voltage is not correct, go to the next step. NOTE: An audible noise from the power - Acer Extensa 5630ZG | Service Guide - Page 115
. 3. Replace the system board. After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the - Acer Extensa 5630ZG | Service Guide - Page 116
next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 120. The following lists information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been - Acer Extensa 5630ZG | Service Guide - Page 117
Drive Error (THe causes will be shown before "Equipment Configuration Error") Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock drive System board see "Keyboard or Auxiliary Input Device Check" on page 102. see "Keyboard or Auxiliary Input Device Check" on page 102. see "Keyboard or - Acer Extensa 5630ZG | Service Guide - Page 118
Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error board System board DIMM System board DIMM System board DIMM System board Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Run - Acer Extensa 5630ZG | Service Guide - Page 119
103.. Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. Reconnect the LCD connectors. LCD inverter ID LCD cable LCD inverter LCD System board No beep - Acer Extensa 5630ZG | Service Guide - Page 120
POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh - Acer Extensa 5630ZG | Service Guide - Page 121
type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware - Acer Extensa 5630ZG | Service Guide - Page 122
PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non- -bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor - Acer Extensa 5630ZG | Service Guide - Page 123
the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run - Acer Extensa 5630ZG | Service Guide - Page 124
Code F5h F6h F7h Beeps Boot to Mini DOS Clear Huge Segment Boot to Full DOS 118 Chapter 4 - Acer Extensa 5630ZG | Service Guide - Page 125
the LCD connectors. Keyboard (if contrast and brightness function key doesn't work). LCD inverter ID LCD cable LCD inverter LCD System board Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Indicator - Acer Extensa 5630ZG | Service Guide - Page 126
, then reboot system. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer. Internal speakers make noise or emit no sound. Audio driver Speaker System board Speaker System board Action in Sequence Power Management-Related - Acer Extensa 5630ZG | Service Guide - Page 127
standby mode after opening the LCD. Battery fuel gauge in Windows doesn't go higher than 90 driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work. Action in Sequence Reconnect the keyboard cable. Keyboard System board - Acer Extensa 5630ZG | Service Guide - Page 128
. Touchpad board System board Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly. Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on - Acer Extensa 5630ZG | Service Guide - Page 129
, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do - Acer Extensa 5630ZG | Service Guide - Page 130
5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: q System board q LCD assembly 124 Chapter 4 - Acer Extensa 5630ZG | Service Guide - Page 131
Jumper and Connector Locations Top and Bottom View Chapter 5 Chapter 5 125 - Acer Extensa 5630ZG | Service Guide - Page 132
NOTE: No.8, 10,12, 21, 33 are not available on these models 126 Chapter 5 - Acer Extensa 5630ZG | Service Guide - Page 133
standard operating procedures of clearing password and BIOS recovery for TravelMate 5730 Series. TravelMate 5730 Series provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description Hardware - Acer Extensa 5630ZG | Service Guide - Page 134
a special BIOS block, called Boot Block. Steps for BIOS Recovery by Crisis Disk: Before doing this, one Crisis Disk should be prepared ready in hand. The Crisis Disk could be made by executing the Crisis Disk program in another system with Windows XP OS. Follow the steps below: 1. Power Off system - Acer Extensa 5630ZG | Service Guide - Page 135
Replaceable Unit) listing in global configurations of Extensa5230/5630Z and TravelMate 5330 Series. Refer to this chapter whenever ordering for parts , it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from - Acer Extensa 5630ZG | Service Guide - Page 136
TravelMate 5330 Series Exploded Diagram 130 Chapter 6 - Acer Extensa 5630ZG | Service Guide - Page 137
TravelMate 5330 Series FRU List Category No. ACCESSORY Adapter BatteryBoards Part Name and Description Acer Part No. REMOTE CONTROLLER MINI (D) TV TUNCER DVB-T MINI TT-1260DA CAPACITIVE BUTTON TM-01119-001 MODEM BOARD FOXCONN DELPHIAM5 V2H 1.5_3.3V BT.21100.005 KI.SPM01.003 55.TKJ01.001 55 - Acer Extensa 5630ZG | Service Guide - Page 138
/Bracket/Assembly No. Part Name and Description Acer Part No. LAUNCH BOARD CABLE MEDIA BOARD CABLE TOUCHPAD BOARD CABLE USB BOARD CABLE BLUETOOTH BOARD CABLE AUDIO BOARD CABLE DC-IN CABLE 90W TV TUNER BOARD CABLE TOUCHPAD BUTTON BOARD CABLE DC-IN CABLE 65W LCD/CAMERA CABLE 15.4" WXGA POWER CORD - Acer Extensa 5630ZG | Service Guide - Page 139
and Description Acer Part No. COVER 42.AR501.003 TOUCHPAD BRACKET 33.AR501.001 VGA BOARD BARCKET FOR NVIDIA 33.TPE01.001 UPPER CASE W/SPEAKER&E KEY LCD COVER 15.4" W/BACKLIGHT MODULE&ANTENNA 60.AR501.005 LCD BEZEL 15.4" W/MICROPHONE 60.AR501.004 LCD BRACKET W/HINGE LEFT 33.AR501.004 LCD - Acer Extensa 5630ZG | Service Guide - Page 140
Category No. Part Name and Description CPU INTEL CELERONM T1600 1.66G 1M 667 DUAL CORE, MV Acer Part No. KC.16001.CMT DVD Module Fan CPU INTEL CELERON 575 PGA 2.0G 1M 667 MV KC.N0001.575 ODD TOSHIBA SUPER-MULTI DRIVE - Acer Extensa 5630ZG | Service Guide - Page 141
Category Keyboard Chapter 6 No. Part Name and Description Acer Part No. HDD 120GB 5400RPM SATA II HGST HTS542512K9SA00 BRONCO-B LF KH.12007.014 HDD 120GB 5400RPM SATA SEAGATE ST9120817AS LF KH.12001.032 HDD - Acer Extensa 5630ZG | Service Guide - Page 142
Category LCD Module 136 No. Part Name and Description Acer Part No. KEYBOARD 14_15KB-FV3 BLACK E89KS NORWEGIAN (ASPIRE BLACK) KB.INT00.455 KEYBOARD 14_15KB-FV3 BLACK E88KS KOREAN (ASPIRE BLACK) KB.INT00.457 KEYBOARD 14_15KB-FV3 BLACK E93KS JAPANESE (ASPIRE BLACK) KB.INT00.458 KEYBOARD - Acer Extensa 5630ZG | Service Guide - Page 143
Category MAINBOARD MEMORY MISCELLANEOUS SCREW No. Part Name and Description Acer Part No. MAINBOARD HOMA_2 INTEL GL40 ICH9 LF 2GB04.001 KN.5120G.024 KN.51203.032 KN.5120B.026 NAME PLATE AS5930 LOGO PLATE FOR LCD PANEL 47.AR501.001 47.AR501.002 IMS M2X4(H=0.3) SCREW M2*L3 NYLOK CR 3+ SCREW M2 - Acer Extensa 5630ZG | Service Guide - Page 144
Appendix A Model Definition and Configuration Extensa 5230/5630Z and TravelMate 5330 Series Please double click the icon bleow for model definition and configuration. Appendix A 138 - Acer Extensa 5630ZG | Service Guide - Page 145
tested under Windows® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate 5330/Exensa 5230/ 5630Z series Compatibility - Acer Extensa 5630ZG | Service Guide - Page 146
Point 802.11n Bluetooth Device 140 Specification Acer 211c 21", ViewSonic G220F, ViewSonic PF790 19" Acer FP751 17" TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S9500 Dell 3300MP Microsoft Natural Keyboard Pro Dell USB Keyboard Logicool USB Mouse (OWCM-USB - Acer Extensa 5630ZG | Service Guide - Page 147
Item Specification PCMCIA Test LAN/Modem Card TDK CardBus Ethernet 10/100 32-Bit CBE-10/ 256MB SanDisk 256MB Apacer 2GB (150x Hi-Speed) KINGMAX 1GB (66x Hi-Speed) SanDisk 1GB RiDATA 4GB SD PRO Memory Card MS Card Sony 512 MS PRO Lexar 512MB MS PRO Lexar 1GB MS PRO Sony 2GB MS PRO MMC Card - Acer Extensa 5630ZG | Service Guide - Page 148
142 Appendix B - Acer Extensa 5630ZG | Service Guide - Page 149
Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: • Service guides for all models • User's manuals • Training materials • Bios updates - Acer Extensa 5630ZG | Service Guide - Page 150
144 Appendix C - Acer Extensa 5630ZG | Service Guide - Page 151
16 Hot Keys 14 I Indicators 11 Intermittent Problems 121 J Jumper and Connector Locations 123 Top View 123 K Keyboard 33, 71 Keyboard or Auxiliary Input Device Check 104 L Launch Board 83 LCD Bezel 94 LCD Brackets 99 LCD Module Disassembly Flowchart 93 LCD with the Brackets 96 lower cover 59 M Main - Acer Extensa 5630ZG | Service Guide - Page 152
Check Procedures 104 System Memory 29 System Utilities 37 T Test Compatible Components 159 Top 123 touchpad hotkey 16 using 12 Touchpad Check 107 Troubleshooting 103 146 U Undetermined Problems 122 utility BIOS 37-48 V view left 7 rear 9 right 7 W Windows 2000 Environment Test 160 WLAN Board 61