Acer G310 Altos G310 Service Guide
Acer G310 - Altos - 512 MB RAM Manual
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- Acer G310 | Altos G310 Service Guide - Page 1
Altos G310 Service Guide Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: VD.G31VF.001 PRINTED IN TAIWAN - Acer G310 | Altos G310 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on Altos G310 service guide. Date 2004/06/18 Chapter CH2 Updates update the BIOS Screen -- Product Information on page 27. II - Acer G310 | Altos G310 Service Guide - Page 3
stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to - Acer G310 | Altos G310 Service Guide - Page 4
additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer G310 | Altos G310 Service Guide - Page 5
in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer - Acer G310 | Altos G310 Service Guide - Page 6
the CD-ROM, Floppy and HDD 51 Removing the Cables 52 Removing the DIMM 53 Removing the System Fan 53 Removing the CPU 53 Removing the Mainboard and Extention Board 54 Removing the Power Supply 54 Removing the Power Button and USB Module 55 Standard Reassembly Procedure 57 Reassemble the - Acer G310 | Altos G310 Service Guide - Page 7
6 FRU (Field Replaceable Unit) List 80 Altos G310 Exploded Diagram 81 Part List 82 Appendix A Model Definition and Configuration 86 Appendix B Test Compatible Components 87 Windows NT4.0+SP6 Environment Test 88 Windows 2000 Advanced Server Environment Test 90 Windows 2003 Environment Test - Acer G310 | Altos G310 Service Guide - Page 8
PC87431M 1. IPMI 1.5 Support 2. SMBUS Management 3. Temperature/Voltage/Fan sensors monitoring ! Memory ! Four 184-pin DIMM system bus frequency. ! PC2700 (333 MHz): memory will run at 320 MHz frequency when using an Intel Pentium 4 processor with 800 MHz system bus frequency. NOTE: Not supported - Acer G310 | Altos G310 Service Guide - Page 9
system BIOS that integrates with AMI BIOS V8.0. ! RTC ! 256 byte Battery Backed CMOS RAM ! Built in NS PC87373 super I/O controller ! System clock/calendar with battery backup ! Power Supply ! Standard 300W ATX12V ! PFC Power Supply Internal Interface ! Memory Interface ! Four DIMM sockets support - Acer G310 | Altos G310 Service Guide - Page 10
! LAN Connector ! One RJ-45 jacks for LAN connectors ! One Parallel Port Connectivity ! Serial Port ! Two high speed NS PC87373 compatible UART with send/receive 16 byte FIFO serial port ! USB Port ! Six USB ports support Universal HCI specification for USB 2.0 (2 front, 4 rear) Chapter 1 3 - Acer G310 | Altos G310 Service Guide - Page 11
Drive CD-ROM Headphone Port CD-ROM Volume Control CD-ROM Activity Indicator FDD Eject Button FDD (Floppy Disc Drive) FDD Activity Indicator Security Keylock System Power Indicator System Power Button USB 2.0 Ports (two) 5.25-inch half-height bays CD-ROM stop/eject button Item 4 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 12
-ROM CD-ROM Headphone Port CD-ROM Volume Control CD-ROM Activity Indicator FDD Eject Button FDD (Floppy Disc Drive) FDD Activity Indicator Security Keylock System Power Indicator System Power Button USB 2.0 ports (two) 5.25-inch half-height bays CD-ROM stop/eject button Item Chapter 1 5 - Acer G310 | Altos G310 Service Guide - Page 13
Port PS/2 Keyboard Port Parallel/Printer Port Serial Ports (two) USB 2.0 Ports (four) Gigabit LAN Port (10/100/1000 Mbps) AGP Add-On Card (actual ports vary by configuration) Side panel tool-less screws (top and bottom) System venitlation/fan exhaust Main power supply fan-exhaust 6 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 14
Internal Components No. 1 2 3 4 5 6 7 Power Supply Unit System Fan Mainboard PCI Bus Slot HDD Bays 3.5" Device Bay 5.25" Device Bay Item Chapter 1 7 - Acer G310 | Altos G310 Service Guide - Page 15
System Block Diagram R 8 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 16
System Board Layout The mainboard becomes accessible once you open the system. It should look like the figure shown below. Label AGP1 CPU FAN FDD1 J11 J4 J6 J9 JP9 EXT PCI 1,2 SATA 1,2 U1 U14 U20 Chapter 1 Component AGP Slot CPU Fan Connector Floppy Disck Drive Connector Buzzer Connector Serial - Acer G310 | Altos G310 Service Guide - Page 17
Label U23 USB1 Component BIOS Front USB Connector Label U25 USB2 Component Mini-BMC Dual USB Connector 10 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 18
be detected by the system without setting any jumper BIOS Item BIOS code programmer BIOS version BIOS ROM type BIOS ROM size BIOS ROM package Supported protocol Boot from CD-ROM feature Supports LS-120 drive Supports BIOS boot block feature BIOS password control Specification AMI V 8.0 Bulk mode - Acer G310 | Altos G310 Service Guide - Page 19
Enable/disable by BIOS Setup L2 Cache scheme Fixed in write-back VRD Function CPU VRD VRM specification Typical Voltage VRM 10.0 0.8375 - 1.6 volt Power Source 12 volt Maximum Output 91A System Memory Item Onboard embedded memory size Memory socket number Supported memory size per socket - Acer G310 | Altos G310 Service Guide - Page 20
CSA Bus One RJ-45 on board (J5) Enable/disable by BIOS Setup Specification IDE Interface Item IDE controller IDE controller resident bus Number of IDE channel Supported IDE interface Supports LS-120 Supports bootable CD-ROM Function control Specification Built-in Intel ICH5R (Canterwood South - Acer G310 | Altos G310 Service Guide - Page 21
Supports 16550 UART Connector type Optional serial port I/O address (via BIOS Setup) Optional serial port IRQ (via BIOS Setup) Specification BIOS Reserved Onboard System ROM BIOS (ROM) System RAM BIOS (DRAM) Onboard DRAM Reserved for Memory Map I/O Card Non-Cacheable Onboard DRAM 14 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 22
3C0-3CF 3D0-3DF 3F0-3F7 3F7-3FF Device Function DMA Controller-1, 8237 Interrupt Controller-1 8259 Interrupt Controller-1 8259 System Timer (8254-1) System Timer (8254-1) Keyboard Controller 8742 Real-Time Clock, NMI Mask DMA Page Register 74LS612 Speed Status Register Interrupt Controller-2 8259 - Acer G310 | Altos G310 Service Guide - Page 23
D_AD19 D_AD20 D_AD21 Others From SB / PCI Slot From SB / PCI Slot From SB / PCI Slot From SB / PCI Slot From SB / PCI Slot 16 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 24
the VESA DPMS monitor ! Resume method: device activated (keyboard for DOS, keyboard & mouse for Windows) ! Resume recovery time: 3-5 seconds ! Global power management timer (1-60 minutes) ! Hard disk drive goes into STANDBY mode (for ATA standard interface) ! Disable H-sync and V-sync signals to - Acer G310 | Altos G310 Service Guide - Page 25
(packed) Specifications +10 to +35°C -10 to +60°C -20 to +60°C 20% - 80% RH, non-condensing 20% - 80% RH, non-condensing 20% - 90% RH, non-condensing 5 - 16.2 Hz: 0.38mm(peak to peak) 16.2 - 250 Hz: 0.2G 5 - 27.1 Hz: 0.60G 27.1 - 50 Hz: 0.4mm (peak to peak) 50 - 500 Hz: 2.0G 18 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 26
W/Bezel Color I/O ports Item Slots Main board Drive bays Switching power supply Material Indicators Switch Specification 186(W) X 424(H) X 460(D)mm bezel (thickness=3.0mm) System Event Indicator, Hard Disk Activity Indicator, Power Indicator, Power Supply Indicator Power Switch Chapter 1 19 - Acer G310 | Altos G310 Service Guide - Page 27
ASM 6.0 ASM is a system management tool based on the Simple Network Mangement Protocol ( SNMP) and Remote Rrocedure Call (RPC) via service provider. It detects server problems related to the processor thermal condition, voltage detection, fan status or redundant power supply status. This feature is - Acer G310 | Altos G310 Service Guide - Page 28
CPU is minimized, so overall system as the specification for the Here sensor devices and cards with IPMI bus power and reset control, chassis status, events, and FRU inventory. Baseboard Management Controller (BMC) BMC is used to monitor baseboard temperatures and voltages, and to manage the system - Acer G310 | Altos G310 Service Guide - Page 29
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the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the - Acer G310 | Altos G310 Service Guide - Page 31
BIOS CMOS chip with support for Windows Plug and Play. This CMOS chip contains the ROM Setup instructions for configuring the mainaboard's BIOS. The BIOS(Basic Input and Output System RAM that saves this information even when the power is turned off. When the system is turned back on, the system is - Acer G310 | Altos G310 Service Guide - Page 32
Main Menu Parameter BIOS Build Date BIOS Version SMBIOS Version System Time System Date Systeme Information Product Information Description The date when the BIOS build Version Control SMBIOS version of BIOS Use these items to set the correct time. Use these items to set the correct date Display - Acer G310 | Altos G310 Service Guide - Page 33
System Information Parameter Processor Type Processor Speed CPU ID Level 1 Cache Level 2 Cache Floppy Drive A Primary IDE Channel Master Primary IDE Channel Slave Secondary IDE Channel Master Secondary IDE Channel Slave S-ATA Port0 S-ATA Port1 Total Memory DDR Memory Type Interleave Support Serial - Acer G310 | Altos G310 Service Guide - Page 34
, None Parameter DIMM1 DIMM2 DIMM3 DIMM4 Description Display "Memory Size/Memory Type" if enabled Display "Display (Bank #)" if the specific bank is disabled by BIOS Disabled by BIOS Display "Not Installed" if not populated Option xxxMB/Memory Disabled (Bank #) Not installed N/A Chapter 2 26 - Acer G310 | Altos G310 Service Guide - Page 35
Product Information Parameter System Product Name System Serial No. Baseboard ID Baseboard Serial No Description Option Display the string that is stored in SMBIOS table "Type1 : Offset 05h:Product Name". It is flashed at factory and would be updated by SMBIOS update utility. Altos XXXX Unique - Acer G310 | Altos G310 Service Guide - Page 36
on startup. WARNING:Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause the system to malfunction. Press [Enter] to enter the submenu scree of the parameters shown in the screen below. Item 1 2 3 4 5 6 7 8 9 Peripheral Configuration IDE Configuration - Acer G310 | Altos G310 Service Guide - Page 37
Peripheral Configuration Parameter Serial Port A (Address/IRQ) Serial Port B (Address/IRQ) Parallel Port Address Parallel Port Mode Parallel Port IRQ Description Serial port 1 address and IRQ (interrupt request) setting Serial port 2 address and IRQ (interrupt request) setting Sets a logical base - Acer G310 | Altos G310 Service Guide - Page 38
IDE Configuration The IDE Configuration submenu lets you define the parameter settings related to the hard disk. Parameter Decription IDE Configuration P-ATA Mode: default setting. P-ATA device is configured in legacy mode. Combined Mode: allows configuration of P-ATA and S-ATA devices in legacy - Acer G310 | Altos G310 Service Guide - Page 39
-ROM ARMD Select the hard disk drive translatoin method. For Disabled drivers with more than 504MB, the LBA mode is nec- Auto essary. Auto: The Data transfer from and to the device occurs Disabled multiple sectors at a time if the device supports it. Auto Disable: The Data transfer from and to the - Acer G310 | Altos G310 Service Guide - Page 40
the S.M.A.R.T ( Self- Monitoring, Analysis and Reporting Technology) in the internal hard disk. If Auto is selected, the BIOS will enable the S.M.A.R.T if the driver supported. Optimal Default Failsafe Default Option Auto SWDMAn MWDMAn UDMAn Auto Disabled Enabled Disabled Enabled Chapter 2 32 - Acer G310 | Altos G310 Service Guide - Page 41
Floppy Configuration The floppy configuration submenu displays the type of floppy drive installed in the server. Parameter Floppy Drive A Description Floppy disk drive type Option 1.44/1.25MB None 33 Chapter 2 - Acer G310 | Altos G310 Service Guide - Page 42
PCI/PcP Configuration submenu lets you specify the settings for the PCI devices. Parameter Description Option USB Function Enables the system's USB ports Enabled Disabled Legacy USB Support Enable this parameter when you intend to use a USB Disabled device and are using a non-Plug and Play - Acer G310 | Altos G310 Service Guide - Page 43
configuration submenu lets you specify the preferred setting for system bootup. Parameter Quick Boot Quite Boot Hyper-Threading Technology Auto-detect CPU Frequency CPU Frequency to Bus Ratio Bootup Num Lock Description Option Allows BIOS to skip certain tests while booting. This will decrease - Acer G310 | Altos G310 Service Guide - Page 44
stop continuing the POST process when POST error occurred. Enabled Disabled If you enable this item, the system BIOS MP table will Enabled be compatible with MultiProcessor Specification Disabled version 1.4 Allows BIOS to skip certain tests while booting. Decreases the time needed to boot the - Acer G310 | Altos G310 Service Guide - Page 45
Onboard Device Configuration The onboard device configuration submenu displays the types of devices the system board can support. Parameter OnBoard LAN OnBoard S-ATA Description Gigabit ethernet support Serial ATA drive support Option Enabled Disabled Enabled Disabled 37 Chapter 2 - Acer G310 | Altos G310 Service Guide - Page 46
Event Log Configuration NOTE: If there are any event logs recorded. " View Event Log" and " Mark All Events As Read" will appear. If no event recorded, these two options will NOT appear. Chapter 2 38 - Acer G310 | Altos G310 Service Guide - Page 47
the system Enabled Disabled Clear All Event Logs Pop-up a new diaglog box, to confirm if user wants BIOS POST Event Logging Allow/Not allow logging or BIOS POST events Enabled Disabled ECC Event Logging ECC(Error Correcting Code) tests the accuracy of data as it passes in and out of memory - Acer G310 | Altos G310 Service Guide - Page 48
features. Parameter Remote Access Serial Port Number Serial Port Mode POST-Boot Support Terminal Type Description Enables or disables remote access. Selecting Serial enables remote access and opens a submenu to configuration system parameters. Default is "COM1" when remote access is set to "Serial - Acer G310 | Altos G310 Service Guide - Page 49
Parameter Flow Control Description Selecting Hardware enables flow control of remote access. Option None Hardware 41 Chapter 2 - Acer G310 | Altos G310 Service Guide - Page 50
System Temperature CPU Fan Speed System Fan Speed Chassis Status Description Option Current CPU temperature detected by the sensor on 58 ° C/136 ° F the board Current board temperature detected by the sensor on 33 ° C/91 ° F the board Current CPU Fan speed detected 2646RPM Current System Fan - Acer G310 | Altos G310 Service Guide - Page 51
you to configure the system's power management feature. Parameter ACPI Aware O/S Power Management Restore on AC Power Loss Power Button Mode Description Options Yes/No ACPI support for operating system. Yes Yes: If OS supports ACPI. No No: If OS does not support ACPI. Enable or disable - Acer G310 | Altos G310 Service Guide - Page 52
the availabledevices. Specifies the available hard disk drives boot sequence. Only first drive could boot the system Specifies the available removable devices boot sequence. Only first drive could boot the system Specifies the available CD-ROM drives boot sequence. Only first drive could boot the - Acer G310 | Altos G310 Service Guide - Page 53
you specify the boot search sequence during the POST process. BIOS setup wil ldisplay an error message if the drive specified is not bootable. Parameter 1st Boot Device 2nd Boot Device 3rd Boot Device Description Sets the device from which the system will first attempt to boot up. Sets the device - Acer G310 | Altos G310 Service Guide - Page 54
Password Description Option Prevents unauthorized access to the BIOS setup. Not Installed Installed Secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. User password is available only when a Supervisor password is set. Not - Acer G310 | Altos G310 Service Guide - Page 55
Parameter Save Changes and Exit Discarding Changes and Exit Load Optimal Defaults Load Failsafe Defaults Discard Changes Description Exit system setup wiht saving the changes Exit system setup without saving the changes. Load Optimal Defaults Load Failsafe Defaults Discard changes 47 Chapter 2 - Acer G310 | Altos G310 Service Guide - Page 56
on how to disassemble the server system for maintenance and troubleshooting. To disassemble the computer, you need the following tools: ! Wrist grounding strap and conductive mat for preventing electrostatic discharge ! Phillips screw driver - Acer G310 | Altos G310 Service Guide - Page 57
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the power cable from the system. 49 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 58
Disassembly Flowchart Chapter 3 50 - Acer G310 | Altos G310 Service Guide - Page 59
Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it. Removing the Housing - Acer G310 | Altos G310 Service Guide - Page 60
the bracket from the floppy. 7. Detach the bracket from the hard disk drive. Removing the Cables 1. Disconnect the power cable from the mainboard 2. Disconnect the 12 voltage power cable from the mainboard. 3. Disconnect the floppy IDE cable, primary IDE cable and the secondary IDE cable from the - Acer G310 | Altos G310 Service Guide - Page 61
sides of socket outward to release the DIMM and take it away. Removing the System Fan 1. Disconnect the system fan cable. 2. Take the system fan from the chassis. Removing the CPU 1. Disconnect the CPU fan cable from the mainboard 2. Depress the locking lever to release the heatsink. 3. Take the - Acer G310 | Altos G310 Service Guide - Page 62
to the end. Removing the Mainboard and Extension Board 1. Remove the nine screws to release the mainboard. 2. Then gently to take the mainboard from the chassis. 3. To separate the extension daughter board from the mainboard. Removing the Power Supply 1. Removing the four screws located on the rear - Acer G310 | Altos G310 Service Guide - Page 63
Removing the Power Button and USB Modules 1. Remove the two screws to release the lock switch cable. 2. Then take the lock switch cable away. 3. Remove the the USB module away from the chassis. 6. Remove the one screw to release the lock. 7. Then take the lock away from the chassis. 55 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 64
8. Remove the one screw to release the power button board from the bracket. 9. Take the power button board from the bracket. 10. Disconnect the intrusion alarm cable. 11. Disconnect the cable from the power button board. 12. Remove the two screws. 13. Take the USB module away from the bracket. 14. - Acer G310 | Altos G310 Service Guide - Page 65
need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it. Reassemble the Power Button and USB Modules 1. Reconnect the USB cable to the USB board. 2. Place the - Acer G310 | Altos G310 Service Guide - Page 66
8. Aim at the secure position to place the lock module. 9. Secure the one screw to fasten the lock. 10. Place the USB module to the position. 11. Place this module to this position. 12. Secure the two screws to fasten the module. 13. Place the lock switch cable on the position and secure the two - Acer G310 | Altos G310 Service Guide - Page 67
board to the mainboard. 2. Aim at the I/O shield position to place the mainboard with caution. 3. Secure the nine screws to fasten the mainboard. Reassemble the CPU 1. Lift up the lever to straight. 2. Aim at the Pin 1 mark to place the CPU. 3. Press down the lever to fasten the CPU. 59 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 68
4. Place the heatsink to the position. 5. Hook the CPU locking lever to fasten it. 6. Reconnect the CPU fan cable to the position. Reassemble the System Fan 1. Place the system fan to the chassis. 2. Reconnect the system fan cable to the position. Reassemble the DIMM 1. Insert the DIMM to the socket - Acer G310 | Altos G310 Service Guide - Page 69
Reconnect the 12 voltage power cable to the mainboard. 3. Reconnect the power cable to the mainboard. Reassemble the CD-ROM, Floppy and HDD 1. Place the bracket to the hard disk drive. 2. Aim at the screw position to place the bracket on CD-ROM. 3. Place the bracket to the floppy. 61 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 70
floppy. 6. Aim at the position to insert the CD-ROM. 7. Reconnect the IDE cable and power cable to the hard disk drive. 8. Reconnect the IDE cable and power cable to the floppy. 9. Reconnect the IDE cable and power cable to the CD-ROM. 10. Attach the front panel to the chassis. 11. Attach - Acer G310 | Altos G310 Service Guide - Page 71
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Troubleshooting This chapter provides troubleshooting information for the Altos G310: ! Bootblock Initialization Code Checkpoints ! Bootblock Recovery Code Checkpoints ! POST Code Checkpoints ! Beep Codes Chapter 4 Chapter 4 62 - Acer G310 | Altos G310 Service Guide - Page 73
first 8MB. Set stack. Bootblock code is copied from ROM to lower system memory and control is given to it BIOS executes out of RAM. Both key sequence and OEM specific method is checked to determine if BIOS recovery is forced. Main BIOS checksum is tested. If BIOS recovery is necessary, control flows - Acer G310 | Altos G310 Service Guide - Page 74
recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum the flash part. Make flash write enable through chipset and OEM specific method. Detect proper flash part. Verify that the found flash part size equals - Acer G310 | Altos G310 Service Guide - Page 75
any platform specific BIOS modules Initialize System Management Interrupt Initializes different devices through DIM. Initializes different devices. Detects and initializes the video adapter installed in the system that have optional ROMs. Initializes all the output devices Allocate memory for ADM - Acer G310 | Altos G310 Service Guide - Page 76
in CPU, ....etc) successfully installed in the system and update the BDA, EBDA...etc. Programming the memory hole or any kind of implementation that needs an adjustment in system RAM size if needed. Updates CMOS memory size from memory found in memory test. Allocates memory for Extended BIOS Data - Acer G310 | Altos G310 Service Guide - Page 77
Memory refresh timer error Parity error Main memory read/ write test error Mainboard timer not operational Processor error Keyboard controller BAT test error General exception error Display memory error ROM checksum error CMOS shutdown register read/write error Cache memory bad 67 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 78
Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: Connector/Jumper Label AGP1 BAT1 CPUFAN DIMM 1,2,3,4 FDD1 J10 J11 Description AGP Slot Battery CPU Fan Connector DIMM Port Floppy Connector Front Panel Header Buzzer Connector Chapter 5 68 - Acer G310 | Altos G310 Service Guide - Page 79
Clear CMOS I2C Feature Connector PCI Slot Extention PCI Slots Primary IDE Connector Secondary IDE Connector S-ATA Ports System FAN Connector LAN Connector Clock Generator 478pin CPU Slot 875P Chipset ICH5R Chipset I/O Controller BIOS Mini-BMC Front USB Connector Dual USB Connector 69 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 80
Print Port Pin No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Serial Port Pin Description STB# DATA BUS1 DATA BUS 2 DATA BUS 3 DATA BUS 4 DATA BUS 5 DATA BUS 6 DATA BUS 7 DATA BUS 8 ACK# BUSY PAPER EMPTY SELECT PAUTOFD Pin No. 15 16 17 18 19 20 21 22 23 24 25 26,27 G1 G2 Pin Description -PERROR -PPRINIT - - Acer G310 | Altos G310 Service Guide - Page 81
5 B5 B3 3 1 B1 2 B2 4 6 B4 B6 Pin Description SATA_RXN0 GND NC NC 16 15 14 13 17 J3 Pin No. 1 2 3 4 5 6 7 8 9 Pin Description KBDATA NC GND POWER KBCLK NC MSDATA NC GND Pin No. 10 11 12 13 14 15 16 17 Pin Description POWER MSCLK NC GND GND GND GND GND 71 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 82
Dual Stack USB Port USB2 Pin No. 1 2 3 4 5 USB2 9 10 1 5 2 6 3 7 4 8 11 12 UB11123-8B0 UB1112C-81 Pin Description 5V_DUAL_BACK USB DATA BUS USB DATA BUS GND 5V_DUAL_BACK Pin No. 6 7 8 9 10 Pin Description USB DATA BUS USB DATA BUS GND GND GND Dual USB & RJ45 Connector Pin No. 1 2 - Acer G310 | Altos G310 Service Guide - Page 83
Pin No. 5 6 7 8 9 10 11 12 13 14 Pin Description USB PWR USBP3N_R USBP3N_R GND LTDP_8100 LTDN_8100 LRDP_8100 NC NC LRDN_8100 Pin No. 19 20 21 22 23 24 25 26 27,28 29,30 Pin Description 3.3V ACTIVE_LEDJ GND GND GND GND GND GND GND GND 73 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 84
(GND) NIC#2 Activity LED_A NMI to CPU Switch NIC#2 Activity LED_C Definition Power LED Anode 5VSB Key Cooling Fault LED Anode Power LED Cathode Cooling Fault LED Anode HDD Activity LED Anode NIC Activity LED Anode HDD Activity LED Cathode System Fault LED Cathode Power Switch NIC Activity LED Anode - Acer G310 | Altos G310 Service Guide - Page 85
50% duty System Ready but degraded cycle) (Some CPU fault, DIMM killed) / memory reduction Blink (1Hz with at 50% duty Non critical alarm (Redundant cycle) FAN failure, Non-critical temperature and voltage) ON Critical alarm (Critical Power Modules Failure, Voltage Power Supply, Critical - Acer G310 | Altos G310 Service Guide - Page 86
Setting Pin No. Signal Name 1 VBUS 2 VBUS 3 D- 4 D- 5 D+ 6 D+ 7 GND 8 GND 9 Key 10 Overcurrent Pin Definition Front Panel USB power (port 0,1) Front Panel USB power (port 0,1) Front Panel USB Port 0 Negative signal Front Panel USB Port 1 Negative signal Front Panel USB Port - Acer G310 | Altos G310 Service Guide - Page 87
Device address 1 34 NC 35 Device address 0 36 Device address 2 37 Device chip select S1 38 Device chip select S3 39 HDDLED 40 GND 77 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 88
24 WE# 25 GND 26 TRAK0# 27 GND 28 WP# 29 GND 30 RDATA# 31 GND 32 HEAD# 33 GND 34 DSKCHG Fan Connector CPU FAN Setting CPUFAN HF08030-P1 3 3 2 21 1 HF08030-P1 SYSFAN1 Setting SYSFAN1 HF08030-P1 3 3 2 1 2 1 HF08030-P1 Pin No. 1 2 3 Pin Define GND FANPOWER 12V - Acer G310 | Altos G310 Service Guide - Page 89
Pin No. 1 2 3 Pin Define GND FANPOWER 12V LM85 TACH2 Pin No. 1 2 3 4 Pin Define GND IPMI_SCL IPMI_SDA TRIS Pin No. 1 2 3 Pin Define NORMAL CLEAR GND 79 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 90
of Altos G310. Refer to this chapter whenever ordering for parts to part number change is made, it will not be noted in the printed Service Guide. For Acer AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide - Acer G310 | Altos G310 Service Guide - Page 91
Exploded Diagram 81 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 92
Part List Board Picture Partname Daughter Board 2USB Description USB Board Aecr No. 55.G31VF.001 Power Button Board Power Switch Board 55.G31VF.002 Extension Daughter TBD Board 55.G31VF.003 Cable Chapter 6 FDD Cable 34PIN 2CON HDD IDE Cable 40PIN (Short) ODD IDE Cable 40PIN(LONG) Audio - Acer G310 | Altos G310 Service Guide - Page 93
Left Bracket Door Sub Assy 60.G31VF.001 Front Bezel W/ODD Front Bezel Assy Door, 5.25" Empty Cover, Power Button 60.G31VF.002 5.25" Empty Cover FDD Button 5.25" Door FDD Button I/O Shield I/O Bracket I/O Shield Slot Cover 42.G31VF.001 42.V02VF.703 33.G31VF.001 33.G31VF.002 83 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 94
4PCS I/O Bracket Holder PCI-BKT Chassis W I/O Bracket, DB Bracket, LED Bracket W/O I/O Shield G310 Sub Case Assy (W/O I/ O Shield) FDD Holder FDD Rail Aecr No. 42.G31VF.002 42 Panasonic TBD TBD MB FS-1100A For Altos G310 MB FS-1100A For Altos G310 MB.G3109.002 Power Supply Chapter 6 84 - Acer G310 | Altos G310 Service Guide - Page 95
Picture Partname Power Supply 300W W PFC ATX12V FSP300-60PLN Description Power Supply 300W W PFC ATX12V FSP300-60PLN Aecr No. PY.30008.003 85 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 96
The Altos G310 Model No. Define: 1. Trade Mark: 2. Brand Name: Acer 3. Description: Intel P4 processor with hyper-threading technology a. North Bridge : Intel 875P b. South Bridge : ICH5R c. Super I/O Controller : NS PC87373 4. Model No: Altos G310 5. Product Name: Acer Altos G310 Appendix - Acer G310 | Altos G310 Service Guide - Page 97
Test Compatible Components Appendix B This computer's compatibility is a test plan released by Wistron Internal Testing Department. Once the final report is available, this chapter will be revised accordingly. Appendix B 87 - Acer G310 | Altos G310 Service Guide - Page 98
Win NT4.0+SP6 Environment Test Item CPU P4 3.6Ghz/800FSB/1MB P4 36GB, U320, 10K RPM SCSI Card ASC/3S 1ch U320 SCSI card ASC/1S 1ch U160 SCSI card SCSI RAID card U320 ASRC/3S 1ch Ultra320 RAID card Specifications Prescott, mPGA478, SL7B9, D-1 Stepping i80302-400, 64MB embeded SDRAM, 88 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 99
Item U160 ASRC/1S 1ch Ultra160 RAID card Graphics Card AGP 8X Graphices card (Entry) AGP 8X Graphices card (Middle) AGP 8X Graphices card (High end) Network card 10/100/1000 Ethernet Adapter, 10/100 Ethernet Server Adapter DVD-ROM 16X DVD-ROM 16X DVD-ROM DVD -RW / +RW / Dual / Multi 4x DVD Super - Acer G310 | Altos G310 Service Guide - Page 100
Win2000 Advanced Server Environment Test Item CPU P4 3.6Ghz/800FSB/1MB P4 , U320, 10K RPM SCSI Card ASC/3S 1ch U320 SCSI card ASC/1S 1ch U160 SCSI card SCSI RAID card U320 ASRC/3S 1ch Ultra320 RAID card U160 Specifications Prescott, mPGA478, SL7B9, D-1 i80302-400, 64MB embeded SDRAM, 90 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 101
Item ASRC/1S 1ch Ultra160 RAID card Graphics Card AGP 8X Graphices card (Entry) AGP 8X Graphices card (Middle) AGP 8X Graphices card (High end) Network card 10/100/1000 Ethernet Adapter, 10/100 Ethernet Server Adapter DVD-ROM 16X DVD-ROM 16X DVD-ROM DVD -RW / +RW / Dual / Multi 4x DVD Super Multi CD - Acer G310 | Altos G310 Service Guide - Page 102
2003 Enterprise Edition Environment Test Item CPU P4 3.6Ghz/800FSB/1MB P4 , U320, 10K RPM SCSI Card ASC/3S 1ch U320 SCSI card ASC/1S 1ch U160 SCSI card SCSI RAID card U320 ASRC/3S 1ch Ultra320 RAID card U160 Specifications Prescott, mPGA478, SL7B9, D-1 -400, 64MB embeded SDRAM, 92 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 103
Item ASRC/1S 1ch Ultra160 RAID card Graphics Card AGP 8X Graphices card (Entry) AGP 8X Graphices card (Middle) AGP 8X Graphices card (High end) Network card 10/100/1000 Ethernet Adapter, 10/100 Ethernet Server Adapter DVD-ROM 16X DVD-ROM 16X DVD-ROM DVD -RW / +RW / Dual / Multi 4x DVD Super Multi CD - Acer G310 | Altos G310 Service Guide - Page 104
Windows XP Environment Test Item CPU P4 3.6Ghz/800FSB/1MB P4 3. 36GB, U320, 10K RPM SCSI Card ASC/3S 1ch U320 SCSI card ASC/1S 1ch U160 SCSI card SCSI RAID card U320 ASRC/3S 1ch Ultra320 RAID card U160 Specifications Prescott, mPGA478, SL7B9, D-1 , i80302-400, 64MB embeded SDRAM, 94 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 105
Item ASRC/1S 1ch Ultra160 RAID card Graphics Card AGP 8X Graphices card (Entry) AGP 8X Graphices card (Middle) AGP 8X Graphices card (High end) Network card 10/100/1000 Ethernet Adapter, 10/100 Ethernet Server Adapter DVD-ROM 16X DVD-ROM 16X DVD-ROM DVD -RW / +RW / Dual / Multi 4x DVD Super Multi CD - Acer G310 | Altos G310 Service Guide - Page 106
Linux RedHat9.0 Environment Test Item CPU P4 3.6Ghz/800FSB/1MB P4 36GB, U320, 10K RPM SCSI Card ASC/3S 1ch U320 SCSI card ASC/1S 1ch U160 SCSI card SCSI RAID card U320 ASRC/3S 1ch Ultra320 RAID card U160 Specifications Prescott, mPGA478, SL7B9, D-1 , i80302-400, 64MB embeded SDRAM, 96 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 107
Item ASRC/1S 1ch Ultra160 RAID card Graphics Card AGP 8X Graphices card (Entry) AGP 8X Graphices card (Middle) AGP 8X Graphices card (High end) Network card 10/100/1000 Ethernet Adapter, 10/100 Ethernet Server Adapter DVD-ROM 16X DVD-ROM 16X DVD-ROM DVD -RW / +RW / Dual / Multi 4x DVD Super Multi CD - Acer G310 | Altos G310 Service Guide - Page 108
Linue Advanced 3.0 Environment Test Item CPU P4 3.6Ghz/800FSB/1MB P4 3. , U320, 10K RPM SCSI Card ASC/3S 1ch U320 SCSI card ASC/1S 1ch U160 SCSI card SCSI RAID card U320 ASRC/3S 1ch Ultra320 RAID card U160 Specifications Prescott, mPGA478, SL7B9, D-1 i80302-400, 64MB embeded SDRAM, 98 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 109
Item ASRC/1S 1ch Ultra160 RAID card Graphics Card AGP 8X Graphices card (Entry) AGP 8X Graphices card (Middle) AGP 8X Graphices card (High end) Network card 10/100/1000 Ethernet Adapter, 10/100 Ethernet Server Adapter DVD-ROM 16X DVD-ROM 16X DVD-ROM DVD -RW / +RW / Dual / Multi 4x DVD Super Multi CD - Acer G310 | Altos G310 Service Guide - Page 110
NetWare 4.2 Environment Test Item CPU P4 3.6Ghz/800FSB/1MB P4 3. 36GB, U320, 10K RPM SCSI Card ASC/3S 1ch U320 SCSI card ASC/1S 1ch U160 SCSI card SCSI RAID card U320 ASRC/3S 1ch Ultra320 RAID card U160 Specifications Prescott, mPGA478, SL7B9, D-1 , i80302-400, 64MB embeded SDRAM, 100 Altos G310 - Acer G310 | Altos G310 Service Guide - Page 111
Item ASRC/1S 1ch Ultra160 RAID card Graphics Card AGP 8X Graphices card (Entry) AGP 8X Graphices card (Middle) AGP 8X Graphices card (High end) Network card 10/100/1000 Ethernet Adapter, 10/100 Ethernet Server Adapter DVD-ROM 16X DVD-ROM 16X DVD-ROM DVD -RW / +RW / Dual / Multi 4x DVD Super Multi CD - Acer G310 | Altos G310 Service Guide - Page 112
you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: ! Service guides ! User's manuals ! Training materials ! Main manuals ! Bios updates ! Software - Acer G310 | Altos G310 Service Guide - Page 113
103 Appendix C