Acer G330 User Manual
Acer G330 - Altos - 1 GB RAM Manual
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- Acer G330 | User Manual - Page 1
Acer Altos G330 Series User's Guide - Acer G330 | User Manual - Page 2
. Acer Altos G330 Series User's Guide Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This - Acer G330 | User Manual - Page 3
harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. - Acer G330 | User Manual - Page 4
iv However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one - Acer G330 | User Manual - Page 5
v Laser compliance statement The CD or DVD drive used with this computer is a laser product. The CD or DVD drive's classification label (shown below) is located on the drive. CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. APPAREIL A LASER DE CLASSE 1 - Acer G330 | User Manual - Page 6
vi CE declaration of conformity We, Acer Computer (Shanghai) Limited 3F, No. 168 Xizang Medium Road, Huangpu District, Shanghai, China Contact Person: Mr. Easy Lai Tel: 886-2-8691-3089 Fax: 886-2-8691-3000 E-mail: [email protected] Hereby declare that: Product: Trade name: Model number: SKU - Acer G330 | User Manual - Page 7
vii Declaration of conformity for EU countries Hereby, Acer, declares that this PC series is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Russian regulatory certification compliance - Acer G330 | User Manual - Page 8
viii Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. - Acer G330 | User Manual - Page 9
ix • Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product - Acer G330 | User Manual - Page 10
4.6 meters (15 feet) maximum length. Safe listening Follow these instructions, suggested by hearing experts,to protect your hearing. • Gradually increase if you can't hear people speaking near you. Product servicing Do not attempt to service this product yourself, as opening or removing covers may - Acer G330 | User Manual - Page 11
exhibits a distinct change in performance, indicating a need for service • the product does not operate normally after following the operating instructions Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in - Acer G330 | User Manual - Page 12
xii Tips and information for comfortable use Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working - Acer G330 | User Manual - Page 13
xiii Taking care of your vision Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following items provide suggestions on how to reduce eyestrain. • Eyes • - Acer G330 | User Manual - Page 14
xiv Developing good work habits Develop the following work habits to make your computer use more relaxing and productive: • Take short breaks regularly and often. • Perform some stretching exercises. • Breathe fresh air as often as possible. • Exercise regularly and maintain a healthy body. Warning! - Acer G330 | User Manual - Page 15
Connecting peripherals 18 Turning on the system 19 Power-on problems 20 Turning off the system 21 3 System upgrade 23 Installation precautions 25 ESD precautions 25 Pre-installation instructions 26 Post-installation instructions 26 Opening the server 27 Removing the side panel - Acer G330 | User Manual - Page 16
Exit menu 78 Clearing the CMOS RAM 80 Upgrading the BIOS 81 5 System troubleshooting 83 Pre-troubleshooting procedure 85 Resetting the system 85 Initial system startup problems 86 Initial troubleshooting checklist 87 Hardware diagnostic testing 88 Checking the boot-up status 88 - Acer G330 | User Manual - Page 17
SATA RAID configuration utilities Onboard Intel SATA RAID configuration Onboard LSI SATA RAID configuration Appendix C: SAS RAID configuration SAS RAID configuration support Entering the Adaptec SAS/SATA Configuration Utility Creating the RAID 1 volume Index 103 105 105 107 109 111 111 111 113 - Acer G330 | User Manual - Page 18
- Acer G330 | User Manual - Page 19
1 System tour - Acer G330 | User Manual - Page 20
The Acer Altos G330 server is a single processor system featuring the latest in computing technology. It hosts a range of powerful and flexible features designed to meet the needs of various network environments. From simple networking functions to computing-intensive applications, the Altos G330 - Acer G330 | User Manual - Page 21
• 256 KB, 1 MB, 2 MB, 4 MB, 2x2 MB or 2x4 MB L2 cache • 1066, 800, and 533 MHz front side bus (FSB) speed • Supports the following Intel technologies: 1 • Intel Quad-Core Architecture • Intel Dual-Core Architecture • Intel Hyper-Threading Technology (HT) • Intel Extended Memory 64 Technology (EM64T - Acer G330 | User Manual - Page 22
16 MB DDR SDRAM SATA II controller • Integrated in the Intel ICH7R chipset • Data transfer rate of up to 3.0 Gb/s • Supports four onboard SATA ports • Onboard SATA RAID support • Intel SATA RAID (Microsoft® Windows® OS only): RAID 0, 1, 10 and 5 • LSI SATA RAID (multi-OS): RAID 0,1 and 10 Networking - Acer G330 | User Manual - Page 23
USB 2.0 ports • One Gigabit LAN port (RJ-45) Power supply and ventilation • 350-watts ATX 12V PFC power supply with auto switching function • Support for the following cooling components: • One rear system fan • One processor heat sink-fan (HSF) assembly 4 • Optional HDD fan for systems using at - Acer G330 | User Manual - Page 24
6 1 System tour Hardware monitoring and server management • Hardware monitoring for voltage, temperature, and fan speed detection integrated in the SMSC SCH5027 chip • Status LED indicators for constant monitoring of basic system operations • Intel Active Management Technology for out-of-band - Acer G330 | User Manual - Page 25
disk drive (optional) Note: If you intend to install an optional floppy disk drive, refer to the documentation that came with the new drive for instructions. - Acer G330 | User Manual - Page 26
8 Rear panel 1 System tour No. Icon 1 2 3 4 Component Side panel release latch Expansion slot covers USB 2.0 ports Gigabit LAN port 5 Serial port 6 Monitor port 7 PS/2 mouse port 8 PS/2 keyboard port 9 Power cable socket - Acer G330 | User Manual - Page 27
9 Internal components No. Component 1 Release sliders for the 5.25-inch device bays 2 Release slider for the FDD bay 3 HDD cage 4 HDD fan 5 Hot-plug HDD backplane board 6 Mainboard 7 Processor heat sink-fan 8 System fan 9 Power supply unit Notes: √ qÜÉ=eaa K==r NRh=omj=p^p I - Acer G330 | User Manual - Page 28
10 System boards Mainboard 1 System tour No. Component 1 Rear system fan connector 2 2x4 ATX power connector 3 Processor socket 4 Processor HSF connector 5 Channel B DIMM slots No. Component 6 Channel A DIMM slots 7 Chassis intrusion connector 8 CMOS battery 9 2x12 ATX power - Acer G330 | User Manual - Page 29
11 No. Component 11 FDD connector 12 IDE connector 13 SATA port 3 14 SATA port 2 15 Front panel LED connector 16 SATA port 1 17 Clear CMOS jumper No. Component 18 SATA port 0 19 External USB connector 20 PCI slot 1 (32-bit/33 MHz/3.3 V) 21 PCI slot 2 (32-bit/33 MHz/3.3 V) 22 PCI Express x8 slot ( - Acer G330 | User Manual - Page 30
12 System jumpers 1 System tour No. Jumper Setting 1 NIC1 NVM protect mode 1-2 - The contents of the Intel 82573E NVM (nonvolatile memory) is protected and can not be updated. 2-3 - The contents of the Intel 82573E NVM can be programmed. 2 Clear CMOS 1-2 - Normal operation setting 2-3 - - Acer G330 | User Manual - Page 31
indicators located on the: • Front panel • Hot-plug HDD carrier • LAN port Knowing what each LED indicator signifies can aid in problem diagnosis and troubleshooting. Front panel LED indicators The LED indicators (green) mounted on the front panel allow the constant monitoring of the system's power - Acer G330 | User Manual - Page 32
14 1 System tour Hot-plug HDD LED indicators A drive activity LED indicator is mounted on the hot-plug HDD carrier. The table below lists the possible drive states. Status HDD access HDD failure HDD rebuild Green Amber Blinking - - On Flashing green/amber Description Ongoing hot-plug HDD - Acer G330 | User Manual - Page 33
2 System setup - Acer G330 | User Manual - Page 34
This chapter gives you instructions on how to prepare the system for operation. Procedures for connecting peripherals are also explained. - Acer G330 | User Manual - Page 35
17 Setting up the system Pre-installation requirements Selecting a site Before unpacking and installing the system, select a suitable site for the system for maximum efficiency. Consider the following factors when choosing a site for the system: • Near a grounded power outlet • Clean and dust-free • - Acer G330 | User Manual - Page 36
18 2 System setup Connecting peripherals The color-coded I/O ports on the rear panel support a variety of compatible peripherals. Note: Consult the operating system manual for information on how to configure the network setup. Caution: Do not route the power cord where it will be walked on or - Acer G330 | User Manual - Page 37
19 Turning on the system After making sure that you have properly set up the system, applied power, and connected all the necessary peripherals, you can now power on the system. To turn on the system, press the power button on the front panel. The system starts up and displays a welcome message on - Acer G330 | User Manual - Page 38
20 2 System setup Power-on problems If the system fails to boot after you have applied power, check the following factors that might have caused the boot failure. • The external power - Acer G330 | User Manual - Page 39
21 Turning off the system There are two ways to turn off the server-via software or via hardware. The software procedure below applies to a system running on a Windows OS. For other OS shutdown procedures, refer to the related user documentation. To turn off the system via software: 1 Press Ctrl+Alt - Acer G330 | User Manual - Page 40
22 2 System setup - Acer G330 | User Manual - Page 41
3 System upgrade - Acer G330 | User Manual - Page 42
This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system. - Acer G330 | User Manual - Page 43
25 Installation precautions Before you install any server component, it is recommended that you read the following sections first. These sections contain important ESD precautions along with pre-installation and post-installation procedures. ESD precautions Electrostatic discharge (ESD) can damage - Acer G330 | User Manual - Page 44
procedures described in the following sections unless you are a qualified service technician. 1 Back up all important system and data files all components are installed according to the described step-by-step instructions. 2 Reinstall any expansion board(s), peripheral(s), bracket(s) and system - Acer G330 | User Manual - Page 45
server Caution: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the "Pre-installation instructions" section page 26. You need to open the server before you can install upgrade components. The front bezels and (left) side panel are removable - Acer G330 | User Manual - Page 46
28 3 System upgrade (3) Slide the side panel toward the rear of the chassis to detach it. Removing the front bezels 1 Remove the side panel. 2 Remove the front bezels. There are two front bezels protecting the 5.25-inch drive bays and the HDD bay. Remove the top bezel first. (1) Release the top - Acer G330 | User Manual - Page 47
capacity and scalability. Go to page 5 for a list of supported storage devices. By default, the system ships with a DVD-ROM a new storage device. To install an optional storage device: 1 Perform the pre-installation instructions described on page 26. 2 If you intend to replace the DVD drive, go to - Acer G330 | User Manual - Page 48
drive bay. (3) Move the release slider into the lock position . (4) Connect the power and data cables of the new storage device. 6 Observe the post-installation instructions described on page 26. - Acer G330 | User Manual - Page 49
difference between these two cage models is the presence of a backplane board on the rear side of the hot-plug HDD cage. Both cage models support up to four SATA II or SAS hard disk drives. Users have the option to purchase extra hard disks to provide the system with additional - Acer G330 | User Manual - Page 50
drive: 1 Remove the side panel from the chassis. Go to page 27 for instructions. 2 Disconnect the data and power cables from their HDD connectors. The figure below cage. Make sure to support the drive when pulling it out of the cage. 5 Observe the post-installation instructions described on page 26. - Acer G330 | User Manual - Page 51
33 To install a hot-plug hard drive: 1 If necessary, unlock the HDD bay bezel, then pull it open. 2 Pull out the dummy HDD carrier from the cage. 3 Prepare the new blank HDD carrier for installation. (1) Remove the four screws that secures the blank frame. You will use these screws to secure the - Acer G330 | User Manual - Page 52
back until it clicks into place. To install an easy-swap hard drive: 1 Remove the side panel from the chassis. Go to page 27 for instructions. 2 Observe steps 2 through 5 of the previous section. 3 Connect the data and power cables to their HDD connectors. 4 Observe the post-installation - Acer G330 | User Manual - Page 53
processor socket that supports a variety of Intel processor models. Refer to page 3 to for a list of these supported processor options. This cause system failure. To upgrade the processor: 1 Perform the pre-installation instructions described on page 26. 2 Lay the server on its side (components - Acer G330 | User Manual - Page 54
36 3 System upgrade 4 Remove the HSF from the chassis. The HSF type will depend on the default processor model. The figures below show the HSF types available for the Altos G330 system. (1) Disconnect the processor HSF cable from its mainboard connector. (2) Loosen the four HSF mounting pins. (3) - Acer G330 | User Manual - Page 55
37 6 Remove the default processor. Warning! The processor becomes very hot when the system is on. Allow it to cool off first before handling. (1) Press down on the socket lever while pulling it towards the center of the mainboard to disengage it from the socket hook. (2) Fully open the load lever. - Acer G330 | User Manual - Page 56
38 3 System upgrade 10 Install the new processor. (1) Hold the processor by its edges, then insert it in the socket. Make sure that the alignment tabs on the socket fit the two notches located on the edge of the processor. The pins are keyed in such a way that you cannot install the processor in - Acer G330 | User Manual - Page 57
tighten them completely to secure the heat sink to the processor base. (3) Reconnect the HSF cable to its mainboard connector. 13 Observe the post-installation instructions described on page 26. - Acer G330 | User Manual - Page 58
the system memory This section explains the procedures for removing and installing a memory module. Altos G330 has four DDR2-533/667 DIMM slots. Each slot supports 512 MB, 1 GB or 2 GB memory modules. The maximum memory capacity is 8 GB. System memory interface Altos G330 has four DIMM slots divided - Acer G330 | User Manual - Page 59
a memory module. Memory channel A A B B DIMM slot DIMM1A DIMM2A DIMM1B DIMM2B Population order 1 3 2 4 • The table below lists the supported memory installation based on the memory interleave configuration. Interleave mode Channel A DIMM1A DIMM2A Channel B DIMM1B DIMM2B Total memory Single - Acer G330 | User Manual - Page 60
512 MB 2 GB 4 GB 2 GB 1 GB 1 GB 1 GB 1 GB 4 GB 2 GB 2 GB 2 GB 2 GB 8 GB To remove a memory module: 1 Perform the pre-installation instructions described on page 26. 2 Lay the server on its side (components showing). 3 If necessary, remove any cables that prevent access to the DIMM slots - Acer G330 | User Manual - Page 61
inward to lock the module in place. If the holding clips do not close, the module is not properly inserted. 6 Observe the post-installation instructions described on page 26. The system automatically detects the amount of memory installed. Run the BIOS setup utility to view the new value for total - Acer G330 | User Manual - Page 62
x8 bus slot with x8 throughput • Two 32-bit/33 MHz/3.3V PCI bus slots To install an expansion card: 1 Perform the pre-installation instructions described on page 26. 2 If necessary, remove any cables that prevent access to the expansion slots. 3 Locate an empty expansion slot that is compatible - Acer G330 | User Manual - Page 63
45 Caution: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must be reinstalled to maintain proper system cooling. 5 Remove the expansion card from its protective packaging, handling it by the edges. 6 Install the new expansion card. (1) Insert the card - Acer G330 | User Manual - Page 64
46 3 System upgrade 7 Connect the necessary cables to the expansion card as required. 8 Observe the post-installation instructions described on page 26. When you turn on the system, the BIOS setup automatically detects and assigns resources to the new device (applicable only to - Acer G330 | User Manual - Page 65
RTC-real time clock) may be wrong. Contact your local Acer service representative or dealer for a list of approved replacement battery. Warning! Danger manufacturer. Discard used batteries according to manufacturer's instructions. Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. - Acer G330 | User Manual - Page 66
upgrade To replace the CMOS battery: 1 Perform the pre-installation instructions described on page 26. 2 Lay the server on its side 5 Dispose the used CMOS battery according to the manufacturer's instructions or according to the local ordinance in your area. 6 Remove the new CMOS battery - Acer G330 | User Manual - Page 67
with the positive (+) side facing the processor socket. (2) Make sure the retainer tab secures the battery in place. 8 Observe the post-installation instructions described on page 26. 9 Run the BIOS setup utility. 10 Under the Exit menu you can either load the system default configuration settings - Acer G330 | User Manual - Page 68
50 3 System upgrade - Acer G330 | User Manual - Page 69
4 System BIOS - Acer G330 | User Manual - Page 70
This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters. - Acer G330 | User Manual - Page 71
after you close the Setup. Notes: Aptio Setup Utility will be simply referred to as "Setup" or "Setup utility" in this guide. The screenshots used in this guide display default system values. These values may not be the same those found in your system. In the descriptive table following each of - Acer G330 | User Manual - Page 72
to restart the server. Note: If you are unable to access BIOS setup, you need to clear the CMOS RAM. Go to page 80 for instructions. BIOS setup interface The BIOS setup menu interface is divided into the following: • Menu bar - Displays the primary BIOS setup menus. • Left frame - Displays the - Acer G330 | User Manual - Page 73
55 • + and - keys - Select a value for the currently selected field (only if it is user-configurable). Press these keys repeatedly to display each possible entry, or the Enter key to choose from a pop-up menu. • Esc - If you press this key: • On one of the primary menu screens, the Exit menu - Acer G330 | User Manual - Page 74
56 4 System BIOS BIOS setup primary menus The Setup menu bar displays the eight primary BIOS Setup menus, namely: • Main • Boot Options • Advanced • Boot Manager • Security • Error Manager • Server Management • Exit Main menu Parameter Logged in as BIOS Version BIOS Build Date Quiet - Acer G330 | User Manual - Page 75
57 Parameter POST Error Pause System Date System Time Description Option Select whether to wait for user intervention (Enabled) or proceed with boot-up (Disabled)-when possible-if a critical POST error is detected during boot-up. Enabled Disabled Set the system date following the weekday-month - Acer G330 | User Manual - Page 76
58 Processor 4 System BIOS Parameter Processor Family Core Frequency System Bus Frequency L2 Cache RAM CPUID Register Intel EM64T Enhanced Speed Step Description Option Identifies the Intel processor line to which the system processor belongs. System processor frequency Front side bus - Acer G330 | User Manual - Page 77
allows the processor to divide the system memory into areas for storage of processor instructions or for storage of data. When a malicious worm attempts to insert code in mentioned in this section, ensure that your system OS supports it. Refer to your system OS user documentation for more - Acer G330 | User Manual - Page 78
60 4 System BIOS Parameter Description Option Memory Channel The memory size installed on each of the DIMM slots. A/B Slot 0/1 Memory Correction Select whether to enable the ECC (Error ECC Correction Code) event logging function. Non-ECC IDE Controller Parameter Description Option - Acer G330 | User Manual - Page 79
61 Parameter Primary IDE Master Primary IDE Slave SATA Port 0/1/ 2/3/ Description Option Specifies the IDE device connected to the master port of the primary IDE channel. Specifies the IDE device connected to the slave port of the primary IDE channel. Display the drive name and capacity of the - Acer G330 | User Manual - Page 80
USB driver version loaded in the system List of currently enabled USB devices Select whether to enable the onboard USB ports. Legacy USB support refers to system support for USB mice/keyboards in a legacy OS like DOS. When set to Enabled, any attached USB mouse/keyboard can be used in DOS - Acer G330 | User Manual - Page 81
63 PCI Parameter Description Option Intel 82573E GbE Select whether to enable the onboard Intel 10/100/1000 82573E Gigabit Ethernet Controller chipset. Enabled Disabled - Acer G330 | User Manual - Page 82
64 Power 4 System BIOS Parameter After Power Failure Wake On LAN from S5 Description Option Defines the power state to resume to after a system shutdown that is due to an interruption in AC power. When set to Last State, the system will return to the active power state prior to shutdown. When - Acer G330 | User Manual - Page 83
65 Boot Configuration Parameter NumLock Description Select the Num Lock key behavior during system boot-up. Option On Off - Acer G330 | User Manual - Page 84
66 Hardware Health Configuration 4 System BIOS Parameter Hardware Monitor Auto Fan Control Description Option Press Enter to view the Hardware Monitor screen which displays a real-time record of the system temperature, fan speed, and voltage. The following screen is a sample hardware monitor - Acer G330 | User Manual - Page 85
67 Security menu The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. Parameter Admin Password User Password Admin Password User Password Description Option This field indicates whether an Not Installed administrator password - Acer G330 | User Manual - Page 86
68 4 System BIOS There are two types of passwords that you can set. • Admin password Entering this password will allow the user to access and change all settings in the Setup utility. • User password Entering this password will restrict a user's access to the Setup menus. To enable or disable this - Acer G330 | User Manual - Page 87
69 3 Retype the password to verify the first entry then press Enter again. 4 Press F10. 5 Select Yes to save the new password and close the Setup utility. To change a system password: 1 Use the up/down keys to select a password parameter, then press Enter. 2 Type the original password then press - Acer G330 | User Manual - Page 88
70 3 Type a new password then press Enter. 4 System BIOS 4 Retype the password to verify the first entry then press Enter again. 5 Press F10. 6 Select Yes to save the modified password and close the Setup utility. - Acer G330 | User Manual - Page 89
of the CMOS RAM where the system passwords are stored. After clearing CMOS, reset the BIOS settings to regain access to the Setup utility. For instructions, go to page 80. - Acer G330 | User Manual - Page 90
Server Management menu 4 System BIOS Parameter Clear Event Log Event Logging ECC Event Logging Event Log Area Status O/S Boot WD Timer ASF Support Description Option Select whether to delete all event log entries during the next system boot-up. Enabled Disabled Select whether to allow logging - Acer G330 | User Manual - Page 91
73 Parameter Enter AMTBx Setup Boot to Network View Event Log Console Redirection System Information Description Option Select whether to enable access to the Intel Management Engine BIOS Extension setup screen. This setup screen is used to enable either Intel AMT or ASF 2.0, not both. Enabled - Acer G330 | User Manual - Page 92
74 Console Redirection 4 System BIOS Parameter Description Option Console Redirection Select whether to enable console redirection. Console redirection enables users to manage the system from a remote location. Enabled Disabled Flow Control Assign control for the console redirection flow. - Acer G330 | User Manual - Page 93
75 System Information The System Information submenu is a simple display page for basic system ID information. Items on this screen are non-configurable. Boot Options menu The Boot Options menu allows you to set the boot time-out value and drive priority during system boot-up. By default, the server - Acer G330 | User Manual - Page 94
76 4 System BIOS Parameter Description Option Boot Timeout Set the predefined time period (in seconds) 10 before the system boots up. Note: Setting the Boot Timeout to 65535 will disable the boot timer. Boot Option # 1-4 Set the boot device options to determine the sequence in which the - Acer G330 | User Manual - Page 95
sounds. For more information on POST beep codes, go to page 94. In instances of a non-critical POST failure, an error message describing the problem appears onscreen. These text messages are displayed in normal video (white text on black background). It shows the error details, and sometimes even - Acer G330 | User Manual - Page 96
78 4 System BIOS Exit menu The Exit menu displays various options to quit from the BIOS setup. Highlight any of the exit options, then press Enter. Parameter Description Save Changes and Exit Once you have completed the system configuration changes, select this option to close Setup and reboot - Acer G330 | User Manual - Page 97
values. If you ever clear the CMOS RAM or perform a BIOS upgrade, you have the option to reload these preferred Setup values without having to manually enter them again. Note: Make sure to select this option whenever you make any change to the Setup settings or install new hardware to keep - Acer G330 | User Manual - Page 98
. Clearing the CMOS RAM can be done either by using the CMOS clear jumper, or by removing the CMOS battery. Go to page 47 for instructions on how to remove the battery. To clear the CMOS RAM using the mainboard jumper: 1 Perform the pre-installation - Acer G330 | User Manual - Page 99
BIOS, you have the option to reload these settings without having to manually enter them again by selecting the Restore User Default Values option. To your hard drive or to a USB flash device. Important: Review the instructions and release notes that are provided in the readme file distributed with - Acer G330 | User Manual - Page 100
interruption can corrupt the BIOS code and damage the system. 1 Follow the instructions in the readme file that came with the BIOS upgrade utility. 2 When reboot the server. If you encounter a CMOS checksum error or other problem after reboot, shut down the system and boot it again. CMOS checksum - Acer G330 | User Manual - Page 101
5 System troubleshooting - Acer G330 | User Manual - Page 102
This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorized dealer for assistance. - Acer G330 | User Manual - Page 103
85 Pre-troubleshooting procedure If you encounter any problem, ensure first that the system has the drivers, network drivers, and storage drivers. Resetting the system Before going through in-depth troubleshooting, attempt first to reset the system using one of the methods below. Perform Soft - Acer G330 | User Manual - Page 104
troubleshooting Initial system startup problems Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less possible cause. If the problem you are experiencing is with a specific application, see the "There is problem - Acer G330 | User Manual - Page 105
87 Initial troubleshooting checklist Use the checklist below to eliminate the possible cause for the problem you're encountering. • AC power is available at the wall outlet? • Is the power supply module properly installed? • Is the system power cord properly plugged - Acer G330 | User Manual - Page 106
88 5 System troubleshooting Hardware diagnostic testing This section provides a detailed approach to identifying a hardware problem and its cause. Checking the boot-up status Caution: Before disconnecting any peripheral cables from the server, turn off the system and any peripheral devices. - Acer G330 | User Manual - Page 107
any other 5.25-inch device you may have installed. If any of these indicators fail to light up, refer to the related problems listed in the "Component troubleshooting" section. Confirming loading of the operating system Once the system boots up, the operating system prompt appears on the screen. The - Acer G330 | User Manual - Page 108
90 5 System troubleshooting Component troubleshooting Listed below are specific problems that may arise during the use with a reboot between each addition to determine if one of them is causing the problem. • Make sure that you have correctly installed system compliant memory modules, and that - Acer G330 | User Manual - Page 109
91 HDD activity indicator does not light. Do the following: • Make sure the HDD data and power cables are connected correctly. • Check that relevant switches and jumpers on the hard drive and on the backplane board (for hot-plugs HDD) are set correctly. DVD drive activity indicator does not light. - Acer G330 | User Manual - Page 110
92 5 System troubleshooting Network connection indicators do not light. Do the following: • the software installation and operation documentation for instructions on setting up and using the software. • Try a different version of the software to see if the problem is with the copy you are using - Acer G330 | User Manual - Page 111
is successful, install the cards back in one at a time with a reboot between each addition to determine if one of them is causing the problem. • Make sure that you have correctly installed system compliant memory modules, and that the system DIMM population guidelines were observed. • Make sure that - Acer G330 | User Manual - Page 112
94 5 System troubleshooting POST beep codes The table below lists the POST error beep codes. Prior to system video initialization, the BIOS uses these beep codes to inform users of error conditions. Note that not all error conditions are supported by BIOS beep codes. Number of beeps 1, 2, or 3 4 - Acer G330 | User Manual - Page 113
Appendix A: Intel Active Management Technology - Acer G330 | User Manual - Page 114
This appendix gives an overview of Intel Active Management Technology, as well as instructions for the initial IAMT BIOS configuration. - Acer G330 | User Manual - Page 115
problem detection and less network downtime • Remote troubleshooting and recovery for increased IT efficiency with fewer deskside visits • Remote hardware asset tracking for increased speed and accuracy with reduced accounting costs, compared to manual accounts 5 Supported web browsers - Acer G330 | User Manual - Page 116
Note: The instructions in below are for systems using Microsoft Windows; for other operating systems, consult your system OS manual. • Computer Utility. 3 Select the Server Management menu. 4 Change the setting of the ASF Support and Enter AMTBx Setup fields to Enabled. 5 Press F10, and select Yes to - Acer G330 | User Manual - Page 117
), #6 (Unprovision) and #8 (SOL/IDE-R) are only used when provisioning Intel AMT in an Enterprise environment. Do not adjust these options unless instructed to do so by your Enterprise mode software vendor. 1 In the Administrator password prompt, type the default password admin (password is case - Acer G330 | User Manual - Page 118
100 Appendix A: Intel Active Management Technology 3 Set the new IAMT admin password, then press Enter. As a security precaution, the client system will not be accessible over the network until the default password is changed. Important: You must use a strong password. Strong passwords are - Acer G330 | User Manual - Page 119
101 6 Select TCP/IP, then press Enter. By default, DHCP is enabled. If you disable DHCP, then you must enter the following TCP/IP settings: • IP address. This address must be unique for your network; it is different from the IP address configured under the client OS. • Subnet mask • Default gateway - Acer G330 | User Manual - Page 120
7 Select Provisioning Model, then press Enter. 8 Set the field to Small Business. 9 Select VLAN, then press Enter. 10 Enable or disable the VLAN support as necessary. This setting must match the OS adapter configuration. 11 Press Esc to close the BIOS Extension The system will continue to the load - Acer G330 | User Manual - Page 121
Appendix B: SATA RAID configuration - Acer G330 | User Manual - Page 122
This appendix explains how to use the SATA RAID configuration utilities for creating a RAID volume in SATA drives. - Acer G330 | User Manual - Page 123
105 SATA RAID configuration utilities Altos G330 supports onboard SATA RAID from both Intel and LSI SATA RAID functions. You need to enable either function in the BIOS Setup Utility before you can - Acer G330 | User Manual - Page 124
106 Appendix B: SATA RAID configuration Entering the onboard Intel SATA RAID Configuration Utility Note: There must be more than two SATA hard drives installed in the system, otherwise the Intel Matrix Storage Manager option ROM will be disabled. During POST, press Ctrl-I in the Intel Matrix - Acer G330 | User Manual - Page 125
107 Onboard LSI SATA RAID configuration This section briefly shows how to create a RAID 1 volume using the onboard LSI SATA RAID function. Enabling the onboard LSI SATA RAID function 1 Turn on the server and the monitor. 2 During POST, press F2 to access the BIOS Setup Utility. 3 Select the Advanced - Acer G330 | User Manual - Page 126
108 Appendix B: SATA RAID configuration Creating the RAID 1 volume 1 In the onboard LSI RAID Configuration Utility, select Configuration from the Management menu. 2 Select New Configuration from the Configuration menu, then select YES to continue. An array selection window displays the devices - Acer G330 | User Manual - Page 127
Appendix C: SAS RAID configuration - Acer G330 | User Manual - Page 128
This appendix explains how to use the SAS configuration utility for creating a RAID volume in SAS/SATA drives. - Acer G330 | User Manual - Page 129
111 SAS RAID configuration support SAS RAID in the Altos G330 system requires the installation of the optional Adaptec 44300 SAS controller board. Contact your local Acer representative for information - Acer G330 | User Manual - Page 130
112 Appendix C: SAS RAID configuration - Acer G330 | User Manual - Page 131
Index Numerics 5.25 inch device bays install 29 location 7 supported devices 5 A Adaptec SAS 44300 HostRAID 111 admin password RAM clear 80 overview 53 console redirection 74 D DVD-ROM drive remove 29 troubleshooting 91 E easy-swap HDD cable connections 32 install 34 remove 32 electrostatic discharge - Acer G330 | User Manual - Page 132
support 6 optical disc drive activity indicator 13 location 7 replace 29 P PCI bus slots 44 POST error beep codes 94 error pause 57 overview 77 power BIOS settings 64 boot-up problems 20 boot-up sequence 75 button, location 7 cable socket 8 power supply unit 9 status indicator 13 troubleshooting - Acer G330 | User Manual - Page 133
inch storage device 29 ESD precautions 25 expansion card 44 hard disk drive 31 memory 40 post-installation instructions 26 pre-installation instructions 26 processor 35 T troubleshooting check firmware update 85 display problems 93 DVD-ROM drive problems 91 FDD problem 90 hardware diagnostics 88 HDD - Acer G330 | User Manual - Page 134
116 initial checklist 87 initial startup problems 86 memory problem 91 network problems 92 POST beep codes 94 power indicator problem 90 software program problem 92 system reset 85 USB device problems 92 U USB ports BIOS settings 62 front 7 rear 8 troubleshooting 92 user password 68 W Wake on LAN
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Acer Altos G330 Series
User’s Guide