Acer Power SX Acer Power SX/SXb/SC Service Guide
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- Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 1
AcerPower Sx/Sxb/Sc Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.39J03.001 DOC. NO.: SG3410003A PRINTED IN TAIWAN - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 2
made on AcerPower SX service guide. Date 01/11/2001 01/20/2001 02/09/2001 03/23/2001 05/29/2001 07/16/2001 10/26/2001 Chapter Chapter 5 Chapter 1&6 Appendix B Chapter 4 Cover Chapter 2 Chapter 5 Updates Add CN4, SW1 and JP11 Indicate the the Part nos. of mainboard that supports LAN function - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 3
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 4
Conventions The following conventions are used in this manual: Screen messages Denotes actual messages that appear on screen. . Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 5
in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 6
VI - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 7
1 AcerPower Sx Features 2 AcerPower Sc Features 3 Front Panel 4 Rear Panel 5 AcerPower Sx Main Board Layout 6 AcerPower Sc Main Board Layout 8 Keyboard 9 Cursor keys 9 Lock keys 9 Windows keys 10 Hardware Specifications and Configurations 11 Power Management Function (ACPI support - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 8
AcerPower Sx/Sxb Jumpers and Connectors 77 Connector Description 78 AcerPower Sc Jumpers and Connectors 79 Connector Description 80 Chapter 6 FRU (Field Replaceable & 5.0 Environment Test 100 SCO UNIX/Linux Environment Test 101 Appendix C Online Support Information 103 Index 105 VIII - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 9
Chapter 1 System Specifications Overview The AcerPower Sx is an Intel Pentium III or Cyrix III processor with socket-370 based micro-ATX, IBM PC/AT compatible system with LPC/PCI bus. Chapter 1 1 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 10
AcerPower Sx Features Performance ! Intel Pentium® III, Celeron or Cyrix III processor upgrade of up to 512 MB ! Power management function (Support for APM-1.2 for Non-ACPI Implementations, ACPI 1.0 compliant) ! Plug-and Play (PnP) feature ! On-board PCI master enhanced local bus IDE ! Models with - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 11
accept 128MB, 256MB, and 512MB. ! 168-pin DIMM modules, allowing memory upgrade of up to 1GB ! Power management function (Support for ACPI compliant) ! Plug-and Play (PnP) feature ! On-board PCI master enhanced local bus IDE ! Built-in SiS900 10/100BASE-T Ethernet controller (RJ-45 connector) ! USB - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 12
Headphone/Earphone port CD-ROM tray Stop/Eject button Skip/Forward button CD-ROM LED Increase volume button Decrease volume button Turbo LED Power LED Hard disk drive LED Power button 3.5-inch floppy disk drive eject button 3.5-inch floppy disk drive 3.5-inch floppy disk drive LED Chapter 1 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 13
/2 keyboard port USB ports Serial port VGA/Monitor port Speaker-out/Line-out port Line-in port Microphone-in port Add-on brackets System main power switch Voltage selector System power socket PS/2 mouse port LAN port Parallel port Game/MIDI port Chapter 1 5 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 14
AcerPower Sx Main Board Layout 6 Chapter 1 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 15
2 4. Game/MIDI port 5. Audio/CD connector 6. Fax/voice modem connector 7. PCI slots (three slots) 9. Wake on LAN connector 10. Serial port 1 11. for AGP slot, removed when ship out 14. Reset 15. Power Switch 16. Battery 17. LAN/LED 18. Power LED 19. Hard Disk Drive LED connector 20. IDE 1 connector - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 16
USB ports 7. Floppy disk drive connector 8. SiS950 chipset 9. Wake on LAN connector 10. Fax voice modem connector 11. DIMM sockets 12. CPU socket 13. ATX power connector 14. Audio/CD connector 15. Audio-in connector 16. PCI sockets (three slots) 17. PS/2 keyboard and mouse port 8 Chapter 1 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 17
Keyboard The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys. Cursor keys The cursor keys, also called the arrow keys, let you move the cursor around the screen. They serve the same function as the arrow keys on the numeric keypad when the - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 18
Windows-specific functions. Key Windows logo key Application key Description Start button. Combinations with this key perform special functions, such as: ! Windows + Tab: Activate the next Taskbar button ! Windows + E: Explores My Computer ! Windows + F: Finds a Document ! Windows + M: Minimizes - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 19
protocol Boot from CD-ROM feature Support to LS-120 drive Support to BIOS boot block feature Specification Acer AcerPower Sx :V4.0, R01-A4 AcerPower Sc : R07-B3 Bulk mode flash ROM AcerPower Sx: 256Kbyte AcerPower Sc: 4MB 32-pin DIP package PCI 2.2, APM1.2, DMI 2.00.1, E-IDE, ACPI 1.0, ESCD 1.03 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 20
BIOS Hotkey List Alt+F4 Hotkey Function Enable hidden page of BIOS Setup Utility Description Press in BIOS Setup Utility main menu screen, the Advanced Options menu then appears. The items on the Advanced Options menu are: Memory/Cache Options PnP/PCI Options Chips Options 12 Chapter 1 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 21
per socket Support maximum memory size Support memory type Support memory speed Support memory voltage Support memory module package Support to parity check feature Support to Error Correction Code (ECC) feature Memory module combinations Specification 2 sockets (2 banks) AcerPower Sx: 32MB / 64MB - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 22
FPGA This section has two table lists, the video interface specification and its supported display modes. Video Interface Item Video controller Video controller resident bus Video interface support Specification SiS630 AGP bus Video YUV texture in all texture formats H/W DVD accelerator Display - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 23
rate MPU-401 UART support Microphone jack Headphone jack Specification AcerPower Sx : SiS630 AcerPower Sc : SiS630ET(Main), Crystal 4299 (CODEC) AC'97/98 Enable/disable by BIOS Setup Stereo 20 bits Sound Blaster Pro/16 compatible Mixed digital and analog high performance chip Enhanced stereo full - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 24
Serial port controller resident bus Number of serial port Serial ports location 16550 UART support Connector type Optional serial port I/O address (via BIOS Setup) Optional serial port (received only) V.253 RJ11 Yes NOTE: AcerPower Sc support V.90 56K with Universal DAA Fax/Modem. 16 Chapter 1 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 25
System BIOS Memory Main Memory PCI Memory PCI INTx# and IDSEL Assignment Map PCI INTx # INTA# INTB# INTC# INTD# ADIMM-slot PCI-Slot1 PCI-Slot2 PCI-Slot3 PCI Devices N AD20 AD22 AD24 Device IDSEL: ADxx PCI Slot IRQ Routing Map PCI INTX# PCI slot 1 PCI slot 2 PCI slot 3 INTA Route 4 Route - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 26
-0FF 170-177 1F0-1F7 278-27F 2F8-2FF 378-37F 3F0-3F5 3F6-3F6 3F7-3F7 3F8-3FF 0CF8 0CFC 778-77A Hex Range Devices DMA Controller-1 Interrupt Controller-1 System Timer Keyboard Controller 8742 System Speaker CMOS RAM Address and Real Time Clock DMA Page Register Interrupt Controller-2 DMA Controller - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 27
DRQ Assignment Map DRQ0 DRQ1 DRQ2 DRQ3 DRQ4 DRQ5 DRQ6 DRQ7 DRQx NOTE: N - Not be used System Devices N N FDD N Cascade N N N Add-On-Card Devices Reserved Reserved N Reserved N Reserved Reserved Reserved Main Board Major Chips Item System core logic Video controller Super I/O controller Audio - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 28
Switching Power Supply 102W 50MHz 60MHz Input Frequency 47MHz to 53MHz 57MHz to 63MHz Frequency condition. Output Requirements +5V +12V -12V +3.3V +5Vaux +-5% +-5% +-10% +-4% +-5% Regulation NOTE: AcerPower Sc is using 145W power supply. 15A 3A 0.3A 12A 3A Current Rating 20 Chapter 1 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 29
original state by pushing external switch button, keyboard and mouse for ACPI mode ACPI ! ACPI specification 1.0. ! S0, S1, S3 and S5 sleep state support. ! On board device power management support. ! On board device configuration support. NOTE: AcerPower Sc : ACPI specification 1.0b. Chapter 1 21 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 30
22 Chapter 1 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 31
Chapter 2 System Utilities Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 32
appears: Setup Utility ! System Information ! Product Information ! Disk Drives ! Onboard Peripherals ! Power Management ! Boot Options ! Date and Time ! System Security Load Default Settings Abort Settings Change The system supports two BIOS Utility levels: Basic and Advanced. The above screen is - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 33
The command line at the bottom of the menu tells you how to move within a screen and from one screen to another. ! To select an option, move the highlight bar by pressing or then press . ! Press to move to the next page or to return to the previous page. ! To change a parameter setting, press - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 34
Cache Specifies the second-level cache memory size currently Cache size in KB supported by the system. Diskette Drive A Shows the diskette drive A type. IDE Primary Channel Slave Specifies the current configuration of the IDE device Drive type, capacity connected to the slave port of the primary - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 35
Parameter Total Memory 1st Bank 2nd Bank Serial Port 1 Serial Port 2 Parallel Port PS/2 Mouse Description Specifies the total amount of onboard memory. The memory size is automatically detected by BIOS during the POST. If you install additional memory, the system automatically adjusts this - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 36
Product Name AcerPower Sx System S/N Acer Power Sxb model. The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. These information is necessary for troubleshooting (maybe required when asking for technical support - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 37
. Displays the main board's identification number. Displays your main board's serial number. Specifies the version of your BIOS utility. The System Management Interface (SM) BIOS allows you to check your system hardware components without actually opening your system. Hardware checking is done via - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 38
Disk Drives Select Disk Drives from the main menu to configure the drives installed in your system. The following screen shows the Disk Drives menu: Disk Drives Diskette Drive A 1.44MB 3.5-inch] Diskette Drive B None] ! IDE Primary Channel Master ! IDE Primary Channel Slave ! IDE Secondary Channel - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 39
disk, select Auto. If you know your hard disk type, you can enter the setting manually. Setting this parameter also sets the Cylinder, Head, Sector, and Size parameters. Display the type of device installed. Specifies your hard disk's number of cylinders, and is automatically set depending on your - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 40
BIOS utility automatically detects if the installed hard disk drive supports the Block Mode function. If supported, it allows data transfer in blocks (multiple sectors) at a rate of 256 bytes per cycle. Enabling this parameter improves system performance by allowing the use of the 32-bit hard disk - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 41
Onboard Peripherals The Onboard Peripherals menu allows you to configure the onboard devices. Selecting this option from the main menu displays the following screen: Onboard Peripherals Serial Port 1 Disabled] Base Address IRQ Serial Port 2 Enabled ] Base Address 3F8h] - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 42
Port Address 330] MIDI Port IRQ 5] Onboard Modem Chip Disabled] Onboard Ethernet Chip Enabled] NOTE: This screen can be seen on Acer Power Sxb model. The following table describes the parameters found in this menu. Settings in boldface are the default and suggested settings. Parameter Serial - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 43
Parameter Operation Mode ECP DMA Channel Floppy Disk Controller IDE Controller PS/2 Mouse Controller USB Host Controller USB Legacy Mode Onboard Audio Chip Game Port Address MIDI Port Address MIDI Port IRQ Onboard Modem Chip Onboard Ethernet Chip Description Lets you set your parallel port's - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 44
Standby Timer OFF] System Sleep Timer 30] Minute(s) Sleep Mode Suspend] Power Switch < 4 sec Power Off] System wake-up event Modem Ring Indicator Enabled ] PCI Power Management Enabled ] Restart on AC/Power Failure Enabled ] The following table describes the parameters found in this menu - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 45
Parameter Modem Ring Indicator PCI Power Management Restart on AC/ Power Failure Description Wakes the system from Sleep mode once any fax/modem activity is detected. Allows the system to be awaken by the PME function. - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 46
system prompt (as in DOS) or logo (as in Windows). If any error occurs while booting, the system automatically switches to the text mode. You may Lets you specify whether you want BIOS to Enabled or Disabled perform or bypass the RAM test during POST. Display preboot system configuration - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 47
Date and Time The following screen appears if you select the Date and Time option from the main menu: Date and Time Date Mon Jan 03, 2000] Time HH:MM:SS] The following table describes the parameters found in this menu: Parameter Date Time Description Options Lets you set the date following - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 48
the processor serial number (only if system have PIII processor). Options None or Present. The Present setting allows you to set a Setup password. For instructions on how to set a Setup password, refer to "Setting a Password" on page 41. Normal, Write Protect All Sectors, Write Protect Boot Sectors - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 49
Setting a Password 1. Enter the BIOS utility and select "System Security" . 2. Highlight the "Supervisor Password" parameter and press Enter. The following screen appears: Supervisor Password Enter your Password twice. The Password may be up to 7 characters long. Enter Password Enter Password again - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 50
Changing or Removing the Password If you want to change one of your passwords, do the following: 1. Enter the BIOS utility and select "System Security". 2. Highlight the "Supervisor Password" parameter (for Supervisor password) or the "User Password" parameter (a Supervisor Password must be set - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 51
main menu. The "Advanced Options" menu allows you to configure the system memory and PCI device settings. The following screen shows the Advanced Options parameters: Advanced Options ! Memory/Cache Options ! PnP/PCI Options CAUTION: Do not change any settings in the Advanced Options menu if you are - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 52
range for the use of either the system or an expansion board. Some VGA cards have required settings for this feature. Check your VGA card manual before setting this parameter. System or Add-on card 44 Chapter 2 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 53
system. Refer to your device manual for technical information about the PCI card. Allows you to manually assign an interrupt for each PCI device installed in your system. When the PCI IRQ Settings is set to Auto, BIOS automatically assigns the available IRQs to the PCI devices. Allows you to assign - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 54
installing non-PnP and PnP PCI cards. This clears all resource assignments and allows BIOS to reassign resources to all installed PnP devices the next time the in main menu: Advanced Options ! Memory/Cache Options ! PnP/PCI Options ! *Chipset Settings Press Enter to view the Chipset settings - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 55
clocks. Enables ICH audio chipset function Enables ICH modem chipset function only when AMR adapter card is available. This function frees PCI bus occupied by the processor request transaction. Options Enabled or Disabled Enabled or Disabled 0, 1, 2, 3, 4, or Auto Enabled or Disabled Enabled or - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 56
Abort Settings Change Selecting the Abort Settings Change option from the main menu displays the following dialog box: Abort Settings Change Do you really want to abort settings change? *[Yes] [No] Choosing Yes discards all the changes that you have made and reverts the parameters to their - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 57
Exiting Setup To exit the BIOS utility, simply press Esc. The following dialog box appears: Exit Setup Settings have been changed. Do you want to save CM OS settings? *[Yes] [No] Select Yes to exit Setup. Select No to return to the main menu. If you have made changes in the parameter settings, you - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 58
50 Chapter 2 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 59
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the AcerPower Sx for maintenance and troubleshooting. To disassemble the computer, you need the following tools: ! Wrist grounding strap and conductive mat for preventing electrostatic - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 60
Removing a DIMM 1. Press the holding clips on both sides of the socket outward to release the DIMM. 2. Gently pull the DIMM out of the socket. NOTE: The system automatically detects the amount of memory installed. Run Setup to view the new value for total system memory and make a note of it. 52 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 61
Removing the CPU Fan-sink and CPU Board 1. Detach the fan-sink and fan from the CPU. 2. Pull up the socket lever. Chapter 3 53 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 62
3. Remove the CPU. 54 Chapter 3 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 63
:Turn off the system power (unplug the power cord) before opening the system or connecting or removing any peripheral device. 1. Place the system unit on a flat, steady surface. 2. Remove the four screws from the rear panel. Set the screws aside. You will need them when replacing the housing cover - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 64
Removing an Expansion Board 1. Remove the screw on the bracket of an expansion board. Set the screw aside. You will need it when replacing the expansion board. 2. Gently pull out the board to remove it from the expansion slot. 56 Chapter 3 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 65
Removing a 3.5-inch Drive Follow these steps to install a 3.5-inch diskette drive or a hard disk drive: 1. Disconnect the disk drive cables and the power cable. Chapter 3 57 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 66
2. Remove the 3.5-inch drive frame from the housing by pressing the tab on top and pivoting the frame outward. NOTE: A metal drive cover should be pulled out before you install a new drive into an empty 3.5-inch bay. This cover should be removed if a 3.5-inch drive is installed. The function of the - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 67
Removing a 5.25-inch Drive To remove a 5.25-inch diskette drive or a CD-ROM drive: 1. Disconnect the diskette drive cable and the power cable. 2. Remove the screws on the sides and gently pull out the diskette drive or CD-ROM to remove it from the housing. Chapter 3 59 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 68
Removing the Main board 1. Lay the housing on its side with the open area facing upward. 2. Remove all the necessary screws and carefully pull out the main board. 60 Chapter 3 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 69
Removing a Daughterboard 1. Remove the two screws from the daughterboard. 2. Pull up the daughterboard. Chapter 3 61 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 70
62 Chapter 3 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 71
Troubleshooting This chapter provides troubleshooting information for AcerPower Sx model: ! Power-On Self-Test (POST) ! Index of Error Messages ! Index of Error Codes and Error Beeps ! Index of Error Symptoms ! Undetermined Problems Chapter 4 Chapter 4 63 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 72
controls the operation of the power-on password option. If POST discovers errors in system operations at power-on, it displays error messages on screen, generates a disk interface and one diskette drive interface ! Keyboard and auxiliary device controllers ! I/O ports ! PS/2-compatible mouse port ! - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 73
series of preset numbers called check point to be latched at port 80h, indicating the stages it is currently running. This latch can be read and shown on a debug board. Table D-1 describes the Acer is a cold boot, a complete POST is performed. If it is a warm boot, the Sets interrupt service for POST - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 74
A8H Description PCI pass 0 Scan PnP Devices Config PnP Devices Initial PCI (1) Initial PCI (2) Initial PCI (3) Initial PCI (4) Initial PCI (5) Initializes brand, ID and external frequency 1. Displays Acer (or OEM) logo (if necessary) 2. Displays Acer copyright message (if necessary). 3. Displays - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 75
Check Point ACH B0H B1H Description 1. Enables NMI 2. Checks parity, if set 3. Clear screen 1. Checks power-on password 2. Displays configuration mode table 3. Clear memory buffer used for POST Bootint Chapter 4 67 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 76
and jumper settings before you replace the main board. Also check the power supply voltages if you have a "system no-power" condition. If you are unable to correct the problem by using the "BIOS Messages List" table and "Error Symptoms List" table, go to "Undetermined Problems" on page 76. NOTE: To - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 77
Error IDE Drive 1 Error IDE Drive 2 Error IDE Drive 3 Error IRQ Setting Error Expansion ROM Allocation Fail I/O Resource Conflict(s) Memory Resource Conflict(s) PCI Device Error PS/2 Pointing Device Interface Error PS/2 Pointing Device Error . 3. IDE hard disk drive power. 4. IDE hard disk drive - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 78
set to match its speed requirement before diagnosing any processor problems. Processor fan does not run but power supply fan runs. 1. Ensure the system is not in power saving mode. See "Power Management" in chapter 2. 2. With the system power on, measure the voltage of processor fan connector. Its - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 79
DVD-ROM drive problems. CD/DVD-ROM displays a reading CD/DVD error. 1. CD/DVD-ROM may power. 3. CD/DVD-ROM drive CD/DVD-ROM drive does not read and there are no messages are displayed. 1. CD may have dirt or foreign material on it. Check with a known good disc. 2. Ensure the CD/DVD-ROM driver - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 80
Error .) Video memory test failed. Video adapter failed. Display problem: - Incorrect colors No high intensity Missing, broken, Indicator in BIOS Setup or Power Management is set to Enabled. 2. If PCI modem card is used, reinsert the modem card to PCI slot firmly or replace the modem card. 3. - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 81
the printer driver is properly installed. Refer to the printer service manual. 2. Printer. 3. Printer cable. 4. System board. Printer problems. 1. Refer to the service manual for the printer. Keyboard Some or all keys on keyboard do not work. 1. Keyboard Power Supply Pressing power switch - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 82
System DRAM refresh cycle out of spec. Shutdown byte in RTC/CMOS r/w test failure The first 128KB of base memory r/w test failure The BIOS code in flash ROM is corrupted Beep Code 2-1-1 1-1 Warning Message VGA Com Port Boot Description Video buffer error Console does not exist and message - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 83
Boot Block Update Function Error Beep Definition If any error occurred during boot block update process, the system will issue specific error beeps and accompanied with an error code to port 80h to indicate the error type. Below is the error codes/error beeps list. Error Description BIOS File Size - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 84
Error Symptoms List" on page 70. If you still cannot solve the problem, continue with this check: 1. Check the power supply voltages. If the voltages are correct continue with the following steps: 2. Power off the system unit. 3. Perform time: 10. Non-Acer devices ! External devices ! Any adapter - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 85
figure for the location of the jumpers and connectors on the main board: NOTE: SW1 and JP11 are only available in 99129-1M PCB. NOTE: AcerPower Sx and AcerPower Sxb were using the same mainboard with different part number because the BIOS used by both models were also different - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 86
Connector Description Connector No. Description CN1 PS/2 CN2 USB/LAN CN3 ATX power connector CN4 COM port CN5 Parallel/VGA/serial port 2 CN7 IDE2 CN8 IDE1 CN9 GAME/MIDI CN11 Audio CD connector CN12 Floppy Disk Drive CN13 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 87
AcerPower Sc Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: NOTE: PCB No. 99129-2. Chapter 5 79 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 88
USB ports CN23 Audio-in connector JP1 1-2: Disable on board codec 2-3: Enable on board codec JP2 Power LED connector JP3 1-2 and 4-5: 4M flash ROM 2-3 and 5-6: 2M flash ROM JP6 LAN LED connector JP7 Power switch connector SW1 ON OFF* NOTE: Set this to ON when CPU is packaged by FCPGA - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 89
FRU (Field Replaceable Unit) listing in global configurations of AcerPower Sx. Refer to this chapter whenever ordering for parts to repair or for made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 90
82 Chapter 6 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 91
Picture CPU/Processor No. Partname Description Part No. NS CPU, 500MHz, Socket 370, Celeron 500MHz, 128k OD 01.ICLON.500 Celeron, Intel NS CPU, 533MHz, Socket 370, Celeron 533MHz, 128k OD 01.ICLON.533 Celeron, Intel NS CPU, 733MHz, 133MHz FSB, Coppermine 733MHz, Coppermine, Intel - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 92
/ 1555-510 / API/Comel 220V 91.71602.304 NS Monitor, 15", for STK,110V 1555-431/ API/Comel 91.71602.305 NS Monitor, 17", for Acer View MPRII 77c / API/Comel 77C 91.70602.107 NS Monitor, 17", for AAC/ACLA JD177H7M(0117708002)/ 90.38A02.001 J71C / Jean NS Monitor, 17 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 93
Jean JD177H7T(0117708007)/ J71C /Jean Part No. 90.38A02.007 90.38A02.006 NS FDD, Panasonic FDD 1.44 JU-256A046P ACER V.S 56.01057.194 HDD/Hard Disk Drive CD-ROM drive DVD-ROM drive Cables NS 3.5", U8 4.3GB(U8 Series), HDD 4.3GB Seagate/ Seagate ST34313A 56.02831.221 NS 3.5", U8 8.6GB(U8 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 94
.281 MRT62M154 NS Modem board, ANI-RA05P MODEM S/W 90 56 NETX/ 54.09301.001 AMI-RA05P NOTE: Models with Part No. 55.39J01.M03 can support 10/100M LAN (Embedded in SiS630 chipset), while some models with Part No. 55.39J01.M06 will not - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 95
Lan board, 10/100 MB, Lan card, Acer Description LAN ANI/ALN-325/B50 PCI 10/100 3C905C-TX 10/100Mb Fast EtherLink XLWOL NIC-559A LAN CARD W/O LOOKOUT NIC-559A LAN CARD W/O BOOTROM Power Supply, 145W(+5Vsb/ SPS 145W API/API-9502- 3A), API 071 Power Supply, 145W,(+5Vsb/ SPS 145W DELTA/DPS- 3A - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 96
Picture No. 3 Partname Front Panel CHA Description ASSY BZL F CHA H61 Part No. 60.92211.023 NS CD-ROM drive empty cover CVR EMPTY 525 CHA HIPS 42.92221.011 002 002 61 NS FDD drive empty cover 002 CVR EMPTY 35 CHA HIPS 42.92222.011 002 H61 2 Drive Holder ASSY HDD HOLDER H61 60.92208.002 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 97
knob CHA Description KNOB PWR CHA HIPS 002 H61 Part No. 42.92219.011 NS Power switch knob spring SPRING POWER KNOB 34.02708.001 SUS IDCMT/FU 17 Key lock KEY LOCK SUS430 IDK 34.00115.001 15 RTG Bracket port spring SPRING PLT (A) PBSPS T- - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 98
Picture Pointing Device Speaker No. Partname NS Mouse, 2-button NS Mouse, wheel NS Mouse, 2-button MUSXJ NS Mouse, wheel NS Speaker, USB, Midiland Description Part No. MOUSE LOGITECH 2 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 99
No. Define: 1. Trade Mark: 2. Brand Name: Acer 3. Description: SiS 630 chipset based PC system 4. Model No: AP Sx (Acer Power Sx) (S57M/H61) 5. Product Name: Acer Power Sx The AcerPower Sc Model No. Define: 1. Trade Mark: 2. Brand Name: Acer 3. Description: SiS 630ET chipset based PC system 4. Model - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 100
92 Appendix A - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 101
Test Compatible Components This computer's compatibility is tested and verified by Acer's internal testing department. All of its system functions are tested procedures, please refer to the AcerPower Sx Compatibility Test Report released by the Acer Desktop System Testing Department. Appendix B 93 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 102
Microsoft DOS V6.22 Environment Test Processor Item Memory Cache Floppy Disk Drive EIDE Channel 1 Master EIDE Channel 1 Slave EIDE Channel 2 Master EIDE Channel 2 Slave Mouse Monitor Keyboard Specifications Celeron 500 MHz Celeron 533 MHz Coppermine 650 MHz Coppermine 667 MHz 32 MB 64 MB - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 103
Microsoft Windows 98 SE (En/TC/SC) Environment Test Processor Item Memory Cache Floppy Disk Drive EIDE Channel 1 Master EIDE Channel 1 Slave EIDE Channel 2 Master EIDE Channel 2 Slave VGA Card Mouse Monitor Keyboard Joystick/GamePad USB Specifications Celeron 500 MHz Celeron 533 MHz - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 104
Display Adapter Sound/MPEG Adapter Fax/Modem Adapter Specifications ATI 3D Rage Pro PCI Diamond Viper V330 (RIVA 128) SiS630 & Crystal 4297 (onboard) Askey Conexant for US 1456VQH75A Askey Conexant for EMEA 1456VQH75A Acer Netxus Conexant for US AMI-RA06P-D Askey Pc-tel for US V1456VQH20B Askey - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 105
Specifications Celeron 533 MHz Coppermine 667 MHz 128 MB 256 MB 128 KB 256 KB Mitsumi D353M3 Panasonic 17.2 GB (U8 Series) 20 GB (Titan) 4.3 GB (U8 Series) 8.4 GB (LCT8/EJ Series) API 40X CD-ROM AO 40X CD-ROM Logitech S42 Primax MUSXJ API 1555 Jean JD177h7m API 52VL API 62C Appendix - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 106
Specifications Celeron 533 MHz Coppermine 667 MHz 128 MB 256 MB 128 KB 256 KB Mitsumi D353M3 Panasonic 17.2 GB (U8 Series) 20 GB (Titan) 4.3 GB (U8 Series) 8.4 GB (LCT8/EJ Series) API 40X CD-ROM AO 40X CD-ROM Logitech S42 Primax MUSXJ API 1555 Jean JD177h7m API 52VL API 62C Askey - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 107
Disk Drive EIDE Channel 1 Master EIDE Channel 2 Slave Mouse Monitor Keyboard Specifications Coppermine 600EB MHz 256 MB 256 KB Panasonic 3mode Seagate 20 GB Titan Series Aopen 40X CD-ROM Acer (Primax) 2 button PS/2 API 1555 API 6511-V41/L Appendix B 99 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 108
Novell Netware 3.12, 4.11 & 5.0 Environment Test Processor Item Memory Cache Floppy Disk Drive EIDE Channel 1 Master EIDE Channel 2 Master Monitor Keyboard Adapter SCSI Adapter Specifications Celeron 500 MHz Celeron 533 MHz Coppermine 650 MHz Coppermine 677 MHz 64 MB 96 MB 128 MB 256 MB 128 - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 109
128 MB 128 KB 256 KB Mitsumi D353M3 Panasonic 3mode 13 GB 20 GB AO CD-940E API 640A-247 Logitech S42 Primax MUSXJ (002) Acer 1555 AcerView 1777 API 52VL API 62C NOTE: There's no certification available because SiS630 chipset can - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 110
102 Appendix B - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 111
directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: ! Service guides ! User's manuals ! Training - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 112
104 Appendix C - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 113
33 PnP/PCI Options 45 Power Management 36 Product Information 28 System Security 40 Time 39 Boot Block Update Function Error Beep Definition CPU Fan-sink Removing 53 Current 20 D Date 39 Daughterboard Removing 61 Device Standby Mode 21 Dimensions 19 DIMM Removing 52 Disk Drives 30 floppy disk - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 114
Error Codes 70 Error Sysmptoms List 70 Expansion Board Removing 56 External VGA Port 2 F Fax voice modem connector 78 fax/data modem 2, 3 FDC 37C677 16 FDD connector 78 features 2 connectivity 2, 3 design 2, 3 ergonomics 2, 3 Multimedia 2, 3 Performance Disassembly and Replacement 51 Main board - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 115
Host Controller 35 USB Legacy Mode 35 Online Support Information 103 Overview 1 P Parallel Port 16 Parallel/ Error Messages List 64 Power LED jumper 78 Power Management 21, 36 IDE hard disk timer 36 modem ring indicator 37 modes 36 PCI Power Management 37 power switch > 4 seconds 36 Restart on AC/ Power - Acer Power SX | Acer Power SX/SXb/SC Service Guide - Page 116
47 Memory/Cache Options 43 Onboard Peripherals 33 PnP/PCI Options 45 Power Management 36 Product Information 28 System Security 40 Time 39 T Temperature 19 Test Compatible Components 93 Time 39 To 24 Troubleshooting 63 U UART 16 Undetermined Problems 76 Universal HCI 17 USB Port 17 USB/AUDIO