Acer RL100 Acer Revo L100 Desktop Service Guide

Acer RL100 Manual

Acer RL100 manual content summary:

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    Acer Aspire RL100 Service Guide PRINTED IN TAIWAN
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    Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates ii
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    © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or
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    and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer
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    . WARNING CAUTION IMPORTANT Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. v
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    card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those
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    Setup Utility 8 Setup Utility Menus 9 Updating the BIOS 25 Disassembly Requirements 27 Chapter 3 - System Disassembly Memory Module 40 Removing the TV Tuner Card 41 Removing the Battery 42 Removing the Hard Disk Drive 43 Hardware Diagnostic Procedure 45 Chapter 4 - System Troubleshooting
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    53 Undetermined Problems 57 System Block Diagram 59 Chapter 5 - System Block Diagram and Board Layout 59 Mainboard Layout 60 Top view 60 Bottom view 61 Chapter 6 - FRU (Field Replaceable Unit) List 63 Exploded Diagram 64 FRU List 66 Appendix A - Technical Specifications 69 viii
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    Neo Dual-Core K325 Mobile Processor Chipset  nVIDIA nForce MCP61D chipset Memory subsystem  Dual Channel  DDR3 800MHz or above support  Supports up to 2048MB memory per channel  Two DDR3 SODIMM Sockets  Suspend to RAM (STR - S3) support Media storage  Super-Multi DVD drive  BD Combo, BD-ROM
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    ™ (SD) Card, xD-Picture Card™, MultiMediaCard (MMC), Memory Stick™, MultiMediaCard (MMCplus) 4.0  Rear  DC-in jack Windows 7 Home Premium X64  Windows 7 Embedded 32 bit  Linux 2.6 or higher  FreeDOS  Applications  Acer eRecovery Management  Acrobat Reader  Acrobat Flash Player  Acer Revo
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    System Components This section is a virtual tour of the system's interior and exterior components. Front Panel No. Icon 1 2 3 4 5 6 7 8 Component Wireless touchpad eject button Volume wheel Wireless touchpad battery indicator* Wireless touchpad (mouse mode and keyboard mode) Optical disc
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    Rear Panel No. Icon 1 2 3 4 5 6 7 8 Component Power socket RJ-45 Ethernet connector HDMI port S/PDIF port Aerial connector (selected models only) Microphone/speaker-out/line-in jack Speaker or headphone jack USB port 4 Chapter 1
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    Internal Components No. Component 1 Heatsink 2 WLAN module 3 Hard disk drive 4 Optical drive 5 System fan Chapter 1 5
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    System LED Indicator This section describes the system LED indicator. LED indicator Wireless touchpad battery indicator Color Red Red - LED status On Flashing - Description Charging Battery level low Battery is fully charged 6 Chapter 1
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    values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM which allows configuration data to be will be simply referred to as "BIOS", "Setup", or "Setup utility" in this guide. The screenshots used in this guide display default system values. These
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    will be displayed showing the Setup's menu bar. Use the left and right arrow keys to move between selections on the menu bar. Navigating Through Utility Use the following keys to move around the Setup utility.  Left and Right arrow keys - Move between selections on the menu bar.  Up and Down
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    2010, American Megatrends, Inc. ► Product Information ► Standard CMOS Features ► Advanced BIOS Features ► Advanced Chipset Features ► Integrated Peripherals ► Power Management Setup ► PC Health Status ► Frequency/Voltage Control ► BIOS Security Features Load Default Settings Save & Exit Setup Exit
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    :1.30GHz System Memory :4096MB Product Name :xxxxxxxx System Serial Number :xxxxxxxx System BIOS Version :P0611D04 BIOS Release Date : Item Parameter Processor Type Processor Speed System Memory Product Name System Serial Number System BIOS Version BIOS Release Date Asset Tag Number :Move
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    Standard CMOS Features CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. Standard CMOS Features System Date System Time ► SATA Port 1 ► SATA Port 2 [Wed 06/30/2010] [21:26:38] [Hard Disk] [ATAPI CDROM] Help Item Use [ENTER] , [TAB] or [SHIFT-TAB] to select a field. Halt On
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    Disk:3M-WDC W] [CD/DVD:4M-MATSHITA] [Removable Device] [LAN] [Press Enter] [Press Enter] [Press Enter] [Press Enter] [Off] [Disabled] Help Item Allows BIOS to skip certain tests while booting. This will decrease the time needed to boot the system. :Move Enter:Select +/-/:Value F1:General Help
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    Hard Disk Drive Priority This feature allows you to specify the boot sequence from all available hard disk drives. CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. Hard Disk Drive Priority Hard Disk Drives Help Item 1st Drive [Hard Disk:3M-WDC W] Specifies the boot
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    Removable Device Priority This feature allows you to specify the boot sequence from all available removable drives. CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. Removable Device Priority Removable Drives Help Item 1st Drive [Not Installed] Specifies the boot sequence
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    Advanced Chipset Features CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. Advanced Chipset Features AMD Cool'n'Quiet AMD-V [Enabled] [Enabled] Help Item Enable/Disable AMD Cool'n'Quiet Technology Parameter AMD Cool'n'Quiet AMD-V :Move Enter:Select +/-/:Value F1:
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    Mode Select an operating mode for the onboard SATA. Onboard USB Controller Enables or disables the onboard USB controller. Legacy USB Support Enables or disables support for legacy USB devices. USB Storage Emulation Onboard Audio Controller When set to Auto, USB devices less than 2 GB will be
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    Power Management Setup CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. Power Management Setup ACPI Suspend Mode Deep Power Off Mode Power On by RTC Alarm Power On by Onboard LAN Wake Up by USB KB/Mouse Restore On AC Power Loss [S3 (STR)] [Enabled] [Disabled] [Disabled] [
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    Health Status CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. PC Health Status CPU Temperature System Temperature CPU Fan Speed CPU Core VGA Core Smart Fan :61oC/141oF :51oC/123oF :2163 RPM :1.008 V :0.864 V :[Enabled] Help
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    Frequency/Voltage Control CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. Frequency/Voltage Control Clock to All DIMM/PCI/PCIE Spread Spectrum [Enabled] [Enabled] Help Item Options Enable Clock to All DIMM/PCI/PCIE Options: Disabled Enabled :Move Enter:Select +/-/:
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    - Copyright (C) 1985-2010, American Megatrends, Inc. BIOS Security Features Supervisor Password :Not Installed User Password :Not status of the user password. Supervisor password prevents unauthorized access to the BIOS Setup Utility. Press Enter to change the Supervisor password. Press Enter
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    Removing a system password 1. Use the up/down arrow keys to select password parameter (Change Supervisor Password or Change User Password) menu then press Enter. 2. Enter the current password then press Enter. 3. Press Enter twice without entering anything in the password fields. Chapter 2 21
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    Settings The Load Default Settings menu allows you to load the default settings for all BIOS setup parameters. Setup defaults are quite demanding in terms of resources consumption. If you are using low-speed memory chips or other kinds of low-performance components and you choose to load these
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    Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. ► Product Information ► PC Health Status ► Standard CMOS Features ► Frequency/Voltage Control ► Advanced BIOS Features ► BIOS Security Features ► Advanced Chipset Features Load Default Settings ► Integrated Peripherals Save
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    CMOS Setup Utility - Copyright (C) 1985-2010, American Megatrends, Inc. ► Product Information ► PC Health Status ► Standard CMOS Features ► Frequency/Voltage Control ► Advanced BIOS Features ► BIOS Security Features ► Advanced Chipset Features Load Default Settings ► Integrated Peripherals
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    . For detailed instructions, see "Windows-based BIOS recovery" on page 53. - To perform a DOS-based BIOS flash, you must create a bootable USB storage device before you use the DOS Flash utility. See "DOS-based BIOS Recovery" on page 55 for more details. - Do not install memory-related drivers (XMS
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    26 Chapter 2
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    System Disassembly Chapter 3 This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools:  Wrist grounding strap and conductive mat for preventing
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    Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: 1. Turn off the system and all the peripherals connected to it. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Unplug all peripheral cables from the system. 4.
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    External Module Disassembly Removing the USB RF Receiver 1. Pull the USB RF receiver out of the port. Removing the Card Reader Dummy Card 1. Push against the card, as if you were pushing it further into the slot, letting the card spring out. 2. Remove the card from the slot. Chapter 3 29
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    Removing the Wireless Touchpad 1. Slide the wireless touchpad eject button to eject the wireless touchpad. 2. Pull the wireless touchpad out of the bay. Removing the Dummy Stand 1. Slide the dummy stand off the slot. 30 Chapter 3
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    Main Unit Disassembly The flowchart illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Chapter 3 31
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    L4 NI Part No. 86.00P08.344 86.3A534.4R0 86.9AJ32.2R0 86.7A122.4R0 Removing the Top Cover 1. Perform the pre-disassembly procedure described on page 28. 2. Remove the four screws (A) securing the top cover. Screw (Quantity) M3L4 HEX FLAT (4) Color Black Torque 4.5  0.3 kgf-cm 3. Pry loose the
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    Removing the Optical Drive 1. Remove the top cover. Refer to the previous section for instructions. 2. Remove the two screws (B) securing the optical drive. Screw (Quantity) MECH TRUSS M3*L4 NI (2) Color Silver Torque 4.5  0.3 kgf-cm 3. Remove the screw (C) that holds
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    4. Lift the optical drive off the mainboard and remove the bracket. 5. Remove the screws (C) securing the two brackets to the optical drive. Screw (Quantity) M2*2 (3) 6. Remove the brackets. Color Silver Torque 1.5  0.2 kgf-cm Part No. 86.9AJ32.2R0 34 Chapter 3
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    WARNING:The heatsink becomes very hot when the system is on. NEVER touch the heatsink with any metal or with your hands. 1. See "Removing the Top Cover" on page 32. 2. Use a long-nosed screwdriver to loosen the four screws on the heatsink. 3. Lift the heatsink off the mainboard. Chapter 3 35
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    WARNING:The fan becomes very hot when the system is on. NEVER touch the heatsink with any metal or with your hands. 1. See "Removing the Top Cover" on page 32. 2. See "Removing the Heatsink" on page 35. 3. Disconnect the fan cable from its mainboard connector. 4. Remove the three screws (B) securing
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    5. Remove the fan from the mainboard. Removing the WLAN Module 1. See "Removing the Top Cover" on page 32. 2. Disconnect the black antenna from the main connector and the white antenna from the auxiliary connector on the WLAN module. 3. Remove
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    slot. NOTE: When attaching the antennas back to the WLAN module, make sure the cables are arranged properly. Removing the I/O Board 1. See "Removing the Top Cover" on page 32. 2. Peel the tape off the I/O board and move the antenna cables away from the board. 3. Open the I/O board cable connector
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    as above image shows. Please detach the board and follow local regulations for disposal. 5. Detach the I/O board. Removing the Mainboard 1. See "Removing the Top Cover" on page 32. 2. See "Removing the Optical Drive" on page 33. 3. See "Removing the Heatsink" on page 35. 4. See "Removing the Fan
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    as above image shows. Please detach the mainboard and follow local regulations for disposal. 8. Lift the board off the base cover. Removing the Memory Module IMPORTANT:Before removing any DIMM, make sure to create a backup file of all important data. 1. See "Removing the Mainboard" on page 39
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    . NOTE: The DIMM has been highlighted with a yellow rectangle as above image shows. Please detach the DIMM and follow local regulations for disposal. Removing the TV Tuner Card 1. See "Removing the Mainboard" on page 39. 2. Detach the
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    3. Remove the screw (D) securing the TV tuner card. Screw (Quantity) SCRW M2 CAP L4 NI (1) Color Silver 4. Detach the card out of the slot. Torque 4.5  0.3 kgf-cm Part No. 86.7A122.4R0
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    3. Remove the battery. NOTE: The battery has been highlighted with a yellow circle in the previous image. Detach the battery and follow the local regulations for disposing it. Removing the Hard Disk Drive 1. See "Removing the Mainboard" on page 39. 2. Remove the four screws (B) securing the hard
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    3. Detach the hard disk drive from its connector and lift it off the mainboard. 44 Chapter 3
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    Chapter 4 System Troubleshooting This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options
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    stable surface. 6. Remove the system covers. For instructions on removing system covers, refer to "System Disassembly Acer-qualified and supported. 10. Replace the system covers. 11. Power on the system. 12. If the problem with the system is not evident, you can try viewing the POST messages and BIOS
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    Bootblock code is copied from ROM to lower system memory and control is given to it. BIOS now executes out of RAM. Both key sequence and OEM specific method is checked to determine if BIOS recovery is forced. Main BIOS checksum is tested. If BIOS recovery is necessary, control flows to checkpoint E0
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    that may occur during the Bootblock recovery portion of the BIOS. NOTE: Checkpoints may differ between different platforms based on configuration of the flash part. Make flash write enabled through chipset and OEM specific method. Detect proper flash part. Verify that the found flash part size
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    Uncompress and initialize any platform specific BIOS modules. GPNV is initialized . Initializes all the output devices. Allocate memory for ADM module and uncompress it. Give window for displaying text information. Displaying sign-on message, CPU information, setup key message, and any OEM specific
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    hole or any kind of implementation that needs an adjustment in system RAM size if needed. Updates CMOS memory size from memory found in memory test. Allocates memory for Extended BIOS Data Area from base memory. Programming the memory hole or any kind of implementation that needs an adjustment in
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    Manager (DIM) gets control at various times during BIOS POST to initialize different system busses. The following table . Function 1 initializes all static devices that include manual configured onboard peripherals, memory and I/O decode windows in PCI-PCI bridges, and noncompliant PCI devices.
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    could also be something wrong with just accessing the memory (ie the motherboard has a problem). The motherboard is not able to access the video card for some reasons. Either the video card is not working, its memory is not accessible, or its BIOS may be corrupt. This error code could also mean
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    -based Flash utility or DOS-based Flash utility. Windows-based BIOS recovery 1. Locate the WinFlash utility on the computer's local disk. (1). Open Local Disk C on the computer. (2). Go to the WIN folder. The WIN folder contains the WinFlash utility. 2. Double-click the WinFlash.bat file to start
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    5. After the BIOS update is completed, the "Program ended normally " message displays. 6. Restart the system. 7. As soon as the POST starts, press Delete to enter the Setup Utility. 8. Select Load Default Settings, then press Enter. 9. Select Ok, then press Enter. 10. Select Save & Exit Setup, then
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    soon as the POST starts, press Delete to enter the Setup Utility. 5. Select Advanced BIOS Features and ensure that USB storage device is the First Boot Device. 6. Select Save & to start the BIOS flash utility. 10. The BIOS recovery begins and the Firmware Update Utility screen appears. Chapter 4 55
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    11. After the BIOS update is completed, the "Program ended normally " message displays. 12. Restart the system. 13. As soon as the POST starts, press Delete to enter the
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    not isolate non-defective FRU. 1. Power off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices:  Non-Acer devices  Printer, mouse, and other external devices  Hard disk drive  DIMM  CD/DVD-ROM drive
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    58 Chapter 4
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    Chapter 5 System Block Diagram and Board Layout System Block Diagram Chapter 5 59
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    Layout Top view No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 60 Code JK2 SKT4 CN5 RJ1 JK1 SKT6 U4 U7 SKT3 SKT1 and SKT2 U9 CN4 CPUFAN1 Description Aerial connector S/PDIF connector HDMI connector LAN connector Power adapter connector WLAN module connector N11M-PT1 AMD ASB2 CPU 2.5" HDD connector BIOS SPI
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    Bottom view No Code Description 1 SD card connector 2, 3 CN2 and CN6 SoDIMM slot 4 SKT5 TV tuner card connector Chapter 5 61
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    62 Chapter 5
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    Field Replaceable Unit) list in global configuration of the X3400/X5400 desktop computer. Refer to this chapter whenever ordering the parts to repair , it will NOT be noted on the printed Service Guide. For Acer authorized service providers, your Acer office may have a different part number code from
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    Exploded Diagram 64 Chapter 6
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    No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Nut insert M3L3 Top cover Top deco lens Top deco 2 Power button Top cover deco Bottom case assembly Bottom mesh Bottom cover Rubber foot USB cover ODD logo ODD cover ODD button Keyboard latch cap Keyboard latch spring
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    FRU List System model: Category BOARDS Part Name MB Kit WMMCP61D, nVidida MCP61D, LF Acer Part No. MB.SES01.001 CASE COOLER CPU DIMM HDD ODD VGA WLAN 66 DC Fan BLOWER FAN DELTA 6009 4 PIN PWM DC Fan BLOWER
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    Lite-On WN6602RH, Ralink RT3090, Half-size 802.11 b/g/n (minicard)(half size) NI.10200.034 TV TUNER CARD AverMedia A336-D Mini-Card WW Analog + DVB-T Digital AverMedia A336-A Mini-Card WW Analog + ATSC Digital TU.10500.052 TU.10500.051 POWER CORD Power cord 27.01518.A11 Chapter 6 67
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    68 Chapter 6
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    System Board Major Chips Appendix A Item System core logic Video controller LAN controller Audio controller USB controller Super I/O controller System Memory Specification AMD processor + nVIDIA MCP61D nVidia N11M-PT1 Realtek 8211CL/8201EL Realtek ALC662 nVIDIA MCP61D SIO ITE 8755/ITE8758 Item
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    320, 500 SATA 3 Gb/s 2.5-inch 3 5400 8 Item VGA controller Connector Network Interface Specification nVidia N11M-PT1 HDMI port Item LAN controller Supports LAN protocol LAN connector type Specification Realtek 8211CL/8201EL 10/100/1000 Mbps RJ45 Audio Interface Item Audio controller Connectors
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    Speed Appendix A Specification SIO ITE 8755/ITE8758 Four USB ports (two on front and two on rear) Specification HLDS CT21N BD-Combo DVD±R: 8x DVD±R DL: 4x DVD-RAM: 5x DVD CD-RW :4X CLV High Speed CD-RW :10XCLV Ultra Speed CD-RW :Not Support DVD-R :Max.8X CAV DVD-R DL :Max.4X Zone CLV DVD-RW :Max.
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    : 180ms(Typ.) (Random) BD-ROM SL: 300ms (Typ.) (Random) 2 MB Serial ATA Specification HLDS GT31N Super Multi DVD-R: 2x CLV, 4x ZCLV, 8x CAV DVD-R DL: 2x CLV, 6x PCAV DVD-RW: 2x CLV, 4x, 6x ZCLV DVD-RAM:2x, 3x ZCLV, 5x PCAV(Ver.2.2) (12x Media: Not support) DVD+R: 2.4x CLV, 4x ZCLV, 8x CAV DVD+R DL:

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