Acer TravelMate 2300 TravelMate 2300/4000/4500 Service Guide
Acer TravelMate 2300 Manual
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- Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 1
Acer TravelMate 2300/4000/4500 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on TravelMate 2300/4000/4500 service guide. Date Chapter Updates II - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 3
) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 4
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 5
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 6
VI - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 7
Platform naming M/B Chipset CPU LCD VGA Console display Arcade windows mode Optical Hot swapple HDD wireless WNC Bluetooth Battery Life Battery cell Port replicator LAN Card reader Smart card DASP Keyboard Subwoofer SPDIF OS Driver support Disk to Disk NB manager 2 weight No. 5 Kestrel-P-M11P64 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 8
'97 stereo audio Built-in microphone and dual speakers Built-in microphone High-speed DVD/CD-RW Combo, DVD-Dual or DVD-Super Multi drive Connectivity T Built-in 56Kbps fax/data modem T Integrated 10/100/1000 Mbps Fast Ethernet connection (manufacturing option) T Fast infrared wireless communication - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 9
Acer FineTouchTM keyboard with a 5-degree curve Expansion T T T One Type II CardBus PC Card slot Upgradeable memory modules Acer EasyPort (only in TravelMate 4500 option) for TravelMate 4500 only One external monitor port One speaker/headphone-out jack (3.5mm mini jack) One audio line-in jack - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 10
/VRAM 2.5V_VGA Page : 10 BATTERY C CHARGER Page : 10 BATTERY SELECT Page : 10 3 4 5 6 7 8 CLOCK GEN CYPRESS CY28346-2 Page : 10 Centrino BANIAS DORTHAN CELEROM-M CLOCK S/S INTEL Mobile_479 CPU Page : 2 , 3 EXT_LVDS ICS *IC91718 ATI A AGP BUS M11-P EXT_CRT SWITCH Page : 10 HOST BUS - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 11
Board Layout Top View 1 Keyboard Connector 2 Bluetooth Board Connector 3 LCD Cable Connector 4 LED Board Connector 5 Lid Switch 6 Modem Cable Connector 4 7 3 in 1 Connector 8 Speaker Connector 9 Internal Microphone Connector 10 Modem Board Connector 11 Touchpad Board Connector Chapter 1 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 12
Bottom View 1 Power Jack 2 CRT 3 Docking 4 Audio Cable Connector 5 Main Battery Connector 6 ODD Connector 7 Media Bay Connector 8 Mini PCI Slot 9 Second Battery Connector 10 RTC Battery Connector 11 DDR DIMM Connector 12 HDD Connector 16 Audio Cable Connector 17 Line-in Connector 18 Headphone Out - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 13
13 IR 14 Bluetooth Switch 15 Wireless Switch 28 LAN Cable Connector 29 FAN Connector 30 LAN Cable Connector 6 Chapter 1 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 14
new TravelMate computer. Front Open View # Icon Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 Microphone Internal microphone for sound recording. 3 Keyboard Inputs data into your computer. 4 Palmrest Comfortable support area - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 15
9 Power button Turns the computer on and off. 8 Chapter 1 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 16
on. 4 Battery indicator Lights when the battery is being charged 5 Bluetooth® Indicates that (optional) Bluetooth is communications enabled. 6 Wireless Indicates status of wireless LAN communi- communication cation. 7 Line-in/Mic-in jack Accepts audio line-in devices (e.g., audio CD - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 17
Left View # Icon Item Description 1 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. 2 LED indicator Lights up when the optical drive is active. 3 Emergency eject hole Ejects the optical drive tray when the computer is turned off. 4 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 18
(e.g., USB mouse, USB camera). 6 S-video port Connects to a television or display device with S-video input. 7 Network jack Connect to an Ethernet 10/100-based network. 8 Modem jack Connects to a phone line. 9 Ventilation slots Enable the computer to stay cool, even after prolonged - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 19
1 Power jace Connects to an AC adapter. 2 External display port Connects a display device (e.g., external monitor, LCD projector). 3 100-pin port replicator Connects to an I/O port replicator, or Acer connector EasyPort expansion devices.(for (Manufacturing option) TravelMate 4500 only - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 20
Locks the battery in place. 3 Memory compartment Houses the computer's main memory. 4 Hard disk bay Houses the computer's hard disk (secured by a screw). 5 AcerMedia bay release Unlatches the AcerMedia drive for latch removing the optical drive. (Only in TravelMate 4500) 6 AcerMedia bay - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 21
Indicators The computer has three easy-to-read status icons on the upper-right above the keyboard. Icon Function Caps lock Description Lights when Caps Lock is activated. Num lock Lights when Num Lock is activated. Media Activity Lights when the disc or AcerMedia is activated. 14 Chapter 1 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 22
In addition, there are two indicators at the front panel. Even when the cover is closed, the state or features can still be seen. Icon Function Power Description Lights when the computer is on. Battery indicator Lights when the battery is being charged. Chapter 1 15 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 23
an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys The keyboard has three lock keys which you can toggle connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press w and y respectively. Scroll Lock does not - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 24
Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Number keys on embedded - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 25
function: + Tab (Activates next taskbar button) + E (Explores My Computer) + F1 (Opens Help and Support) + F (Opens the Find: All Files dialog box + M (Minimizes all windows) j + + M (Undoes the minimize all windows) + R (Displays the Run... dialog box) This key has the same effect as clicking the - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 26
sreen brightness, volume output and the BIOS utility. To activate hot keys, press Screen blank Touchpad toggle Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the display screen backlight off to save power - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 27
Hot Key Fn-y Icon Function Volume down Description Decreases the speaker volume. Fn-x Brightness up Increases the screen brightness. Fn-z Brightness down Decreases the screen brightness Alt Gr-$ US dollar Types the US dollar sign. Alt Gr-Euro Euro Types the Euro symbol. 20 Chapter 1 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 28
Special Key You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type: The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the Euro symbol at the bottom-right of the keyboard, or hold Alt Gr and then press - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 29
at the upper-right above the keyboard are four buttons. These buttons are called launch keys. They are designated as the mail, Web browser, Empowering and programmable keys. Press the Acer Empowering Key to run the Acer EManager. The mail and Web browser are default for Email and Internet programs - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 30
access the features of Wireless and Bluetooth®. However, the Wireless and Bluetooth keys cannot be set by users. Description Bluetooth® communications Default application Lights to indicate the status of Bluetooth (optional) communications. Wireless communications Lights to indicate the status - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 31
movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. NOTE: If you are using an external USB or serial mouse, you can press Fn-F7 to disable the touchpad. Touchpad - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 32
. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad's responsiveness. Chapter 1 25 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 33
2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CD-ROM bootable, IEEE 1394 Set by setup manual Specification Built-in CPU 512K for Intel Celeron M processor at 1.3~1.4GHz-TravelMate 2300 2MB for Intel Pentium M processor at 1.5~1.6GHz (Dothan)-TravelMate 4000 2MB for Intel Pentium M processor at - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 34
table lists some system memory configurations. You may combine location Features Specification Broadcom BCM4401 (10/100M); BroadCom BCM5788M (1G) 10/100/1000Mbps RJ45 Right panel Integrated 10/100 BASE-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v2.2 IR Interface Item Chipset Part - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 35
Wireless Module 802.11a/b/g (optional device) Item Chipset Data throughput Protocol Interface Intel 11~54 Mbps 802.11 a+b+g Mini-PCI type II Specification 3-in-1 card reader Item Chipset Protocol Specification TI PC7411 support Smart Media, Multi-Media Card and Security Digital Hard Disk Drive - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 36
Combo Drive Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Specification DVD/CDRW KME UIDA760 (24x24x8x24x) DVD/CDRW QSI SBW-242C (24x24x8x24x) With CD Diskette - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 37
Power Requirement Input Voltage Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Specification Support disc formats 1. Reads data in each CD-ROM, CD - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 38
on the right side; one on the front side Enable/Disable by BIOS Setup TI PC7411 1 Right side IEEE 1394 Specification TI PC7411 Type-II One type-II Right panel No ZV support Yes Specification Controller Intel 855GME+ICH4 ATI Mobility RADEON 9700 BroadCom BCM4401 (10/100M); BCM5788M(1G) TI PC7411 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 39
Major Chips Item MODEM Bluetooth Wireless 802.11 b Wireless 802.11 b+g PCMCIA Audio 3-in-1 card reader Keyboard Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor & model name Battery Type Pack capacity Number of - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 40
cd/m2) also called Brightness Luminance Uniformity Contrast Ratio Response Time (Optical Rise Time/Fall Time)msec Nominal Input Voltage VDD Typical Power Consumption (watt) Weight Physical Size(mm) Electrical Interface Support LVDS 262K colors (RGB 6-bit data driver) 40/40 10/30 QDI QD15XL06-01 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 41
Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Typical White Luminance (cd 317.3x242.1x6.0 Electrical Interface Support Color 1 channel LVDS 262K 1 .35 max 1 channel LVDS 262K colors (RGB 6-bit data driver) 15/35 45/45 0 to +50 -25 to - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 42
are turned off completely. Individual devices such as the CPU and hard disc may be power managed in this state. CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power mode Also called Hibernate state. System saves all system states - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 43
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Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen BIOS SETUP Utility. . Info. PhoenixBIOS Setup Utility Main Advanced Security Boot Exit CPU Type: CPU Speed: Intel (R) Pentium - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 45
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 46
Intel (R) Pentium (R) M processor 1.70Ghz 1700 MHz HDD1 Model Name: HDD1 Serial Number: HDD2 Model Name: HDD2 Serial Number: ATAPI Device: System BIOS Ver: VGA BIOS of devices installed on secondary IDE master. The hard disk drive or optical drive model name is automatically detected by the system. - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 47
. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on Display: Network boot: F12 Boot Menu: D2D recovery: Item Specific Help [05:34:07] [07/23/2004] , , or 640 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 48
the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time System Date System Memory Extended Memory VGA Memory Fast Boot Power on display LCD Auto Dim Network Boot F12 Boot Menu D2D Recovery Description Format/Option Sets - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 49
using options: [Disable] No configuration [Enabled] User configuration [Auto] BIOS or OS chooses configuration (OS Controlled) Displayed when controlled by OS Save and Exit The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 50
Parameter Legacy USB Support Hard Disk Recovery Description Enables, disables USB interface devices support. (Enable for use with a non-USB aware Operating System such as DOS or UNIX). Enables or disables Hard Disk to Hard Disk system Recovery by pressing Fn+F10 key during POST. Options Option: - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 51
screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Supervisor Password Is: User Password Is: Primary HardDisk Security: HDD Master ID: Set Supervisor Password hard drive passwords. - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 52
screen. Settings in boldface are the default and suggested parameter settings. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Primary Harddisk Security Password set the supervisor password. When set, this password protects the BIOS Setup Utility from - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 53
the BIOS Setup Utility. Changing a Password 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Type a password in the Enter New Password field - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 54
setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2 47 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 55
load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Info. PhoenixBIOS Setup Utility Main Advanced Security Boot Exit CD-ROM/DVD Drive Floppy Devices +Hard Drive Network Boot Item Specific Help + and - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 56
Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6 Save and Exit The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 57
a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 58
the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 59
are inside the system. You may have to remove the HDD, the heatsink cover to see these screws. Mini PCI cover here also called RAM/Wireless cover. Screw Type Location M2.5*6 Bottom case and IO bezel 14 (Part number: 86.T23V7.010) (hightlight with yellow circle) 52 Quantity Chapter 3 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 60
: 86.T23V7.010) then you will see. M2.5*6 Remove the HDD cover then 1 (Part number: 86.T23V7.010) you will see. M2.5*3 Detach the HDD module 1 (Part number: 86.T25V7.012) then you will see. M2.5*3 Remove the battery then you 1 (Part number: 86.T25V7.012) will see. Quantity Chapter 3 53 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 61
and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Start Battery *2 HDD Cover HDD Module *2 RAM/Wireless Cover Wireless LAN - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 62
LCD Module 4 screw pads M*4 LCD Bezel Antenna set *6 hinges *2 brackets LCD Cover LCD Assembly *4 LCD Inverter LCD Screw List Item Description A SCREW M2.0X3.0-I-NI-NYLOK B SCREW I2.5*3M-BNIH(M2.5L3) C SCREW M2.5*4L-BZN-NYLOK D SCREW M2.0X5-I-NI-NYLOK E SCREW MM25060IL69 F SCREW - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 63
Removing the Battery Pack 1. Unlock the battery lock. 2. Slide the battery latch as shown then remove the battery pack. 56 Chapter 3 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 64
LAN Card 1. Remove the two screws that secure the RAM/Wireless cover. 2. Remove the RAM/Wireless cover. 3. Pop up the memory then remove it. 4. Disconnect the auxiliary and the main wireless antennae. 5. Pop the wireless LAN card then remove it. . Removing the Thermal Module and CPU 1. Remove - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 65
4. Remove the heatsink cover from the main unit. 5. Disconnect the fan cable. 6. Remove the four screws that secure the thermal module. 7. Pull the thermal module outwards then remove it. NOTE: The edge of the thermal module - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 66
cover from the main unit. . 3. Remove the two screws that secure the keyboard as shown. 4. Turn over the keyboard as shown and disconnect the keyboard cable then remove the keyboard. 5. Pull out the antenna set with a tweezers then take out the antenna set from the main unit. . 6. Disconnect - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 67
. 60 Chapter 3 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 68
the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Remove the two screws holding the switch board. 2. Remove the switch board. 3. Disconnect the touchpad FFC from the main board. 4. Disconnect the bluetooth cable. 5. Remove the five screws that secure the upper - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 69
4. Remove the three screws that secure the touchpad board. 5. Remove the touchpad board from the upper case. 6. Disconnect the touchpad board to touchpad FFC. 7. Remove the touchpad board to touchpad FFC from the uppwer case assembly. 8. Remove the four screws holding the touchpad bracket. 9. Detach - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 70
1. Disconnect the MDC cable from the modem board. 2. Detach the MDC cable from the main board. 3. Remove the two screws holding the modem board. 4. Remove the modem board from the lower case. 5. Disconnect the speaker cable from the main board. 6. Remove the two screws that secure the main board. - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 71
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Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Disconnect the inverter board then remove it. 5. Remove the three screws holding the right hinge. 6. Then remove the three - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 73
13. Remove the left bracket as the picture shows. 14. Tear off the tape fastening the LCD cable. 15. Tear off the the LCD cable fastening the LCD cable, then remove it.. 66 Chapter 3 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 74
the HDD bracket on one side. 2. Remove another two screws holding the HDD bracket on the other side. 3. Then take the hard disc drive out from the HDD bracket. Disassembling the Optical Drive Module 1. Remove the four screws as the picture shows. 2. Remove the two screws that secure the optical disc - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 75
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Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Duplicate symptom and obtain the failing - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 77
Follow the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error still remains: 1. Reconnect the external diskette drive/CD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board. Keyboard or Auxiliary - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 78
of the following power sources: 1. Remove the battery pack. 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 79
the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad check If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. After rebooting, run Tracking Pad PS2 Mode Driver - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 80
column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non- servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 85. The following lists the error messages that the BIOS displays on the screen - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 81
System CMOS checksum bad - Default configuration used Real time clock error Previous boot incomplete - Default configuration used Invalid System Configuration Data Operating system not found FRU/Action in Sequence See "Keyboard or Auxiliary Input Device Check" on page 70 RTC battery Run BIOS Setup - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 82
the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. Reconnect the LCD connectors. LCD cable LCD inverter LCD Main board Power-on indicator turns on and a blinking cursor Ensure every - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 83
the local bus IDE Initialize Power Management Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 84
Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 85
screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 86
timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 87
if the thermal module is overheat (Heat sink or fan). Main board Power source (battery pack and power adapter). See "Power System Check" on page 71. Battery pack Power adapter CPU Main board In Windows XP operating system, hold and press the power switch for more than 4 seconds. If the system can - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 88
Memory count (size) appears different from actual size. System can power on, but you hear two long beeps: "B--, B--" and the LCD is blank. Action in Sequence Enter BIOS in Sequence Power option in Windows XP Hard disk drive Main board Driver of Power Option Properties Lid close switch in upper - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 89
cover switch after opening the lid of the portable computer. Main board Battery fuel gauge in Windows doesn't go higher than 90%. Refresh battery (continue use battery until power off, then charge battery). Battery pack Main board System hangs intermittently. Reconnect hard disk/CD-ROM drives - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 90
work correctly. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on page 85 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 91
defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the diagnostic test for the system board in loop mode at least 10 times. 2. If - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 92
or disconnect all of the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 93
Use NAPP CD to Build Master Hard Disc Drive CD to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. 4. NAPP CD will start to - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 94
step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs. After you place the Recovery CD to the optical drive, you will see the display below. Chapter 4 87 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 95
7. Then insert the System CD to the optical drive. 8. You will see the screen displaying "PASS" when the system has buit NAPP Master hard disc drive. 88 Chapter 4 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 96
Disk to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. 4. NAPP CD will start to preload the system, please click [Y]. - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 97
, not more than five languages could be loaded to the system. 6. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 98
After you place the Recovery CD to the optical drive, you will see the display below. 7. Then insert the System CD to the optical drive. Chapter 4 91 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 99
8. You will see the screen displaying "PASS" when the system has buit NAPP Master hard disc drive. 92 Chapter 4 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 100
Jumper and Connector Locations Top View Chapter 5 1 Keyboard Connector 2 Bluetooth Board Connector 3 LCD Cable Connector 4 LED Board Connector Chapter 5 CN5 CN6 CN2 CN3 7 3 in 1 Connector CN10 8 Speaker Connector CN12 9 Internal Microphone Connector CN11 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 101
5 Lid Switch 6 Modem Cable Connector SW2 CN4 11 Touchpad Board Connector CN8 94 Chapter 5 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 102
Bottom View 1 Power Jack 2 CRT 3 Docking 4 Audio Cable Connector 5 Main Battery Connector 6 ODD Connector 7 Media Bay Connector 8 Mini PCI Slot 9 Second Battery Connector 10 RTC Battery Connector 11 DDR DIMM Connector 12 HDD Connector 13 IR CN13 CN14 CN15 CN16 CN18 CN19 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 103
14 Bluetooth Switch 15 Wireless Switch SW4 SW3 29 FAN Connector 30 LAN Cable Connector CN20 CN17 96 Chapter 5 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 104
in global configurations of TravelMate 4000/ 4500 series products. Refer to this chapter whenever ordering for parts to repair or for RMA part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 105
Exploded Diagram 98 Chapter 6 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 106
SANYO LI-ION 4S2P 4.4A 4UR18650F-2-QC140 BATTERY PANASONIC LI-ION 4S2P 4.4A CGR-B/8B5AE BATTERY SIMPLO LI-ION 4S2P 4.4A 9163020 TBD TBD TBD MODEM BOARD 54.T50V7.001 14 BLUETOOTH MODULE W/ANTENNA 54.T48V7.001 N/S WIRELESS LAN BOARD (802.11b+g) INTEL KI.CAX01.005 12 LAUNCH BOARD 31 TOUCH - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 107
TravelMate 4000 Picture Cables No. N/S Partname And Description FFC CABLE - TP/B TO MB N/S MODEM CABLE Part Number 50.T50V7.001 50.T50V7.002 N/S Case/Cover/Bracket Assembly 13 10 1 POWER CORD US (3 PIN) POWER CORD PRC (3 PIN) POWER CORD KOERA ( Pin) POWER CORD EU (3 PIN) POWER CORD UK (3 PIN) - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 108
Communication Module N/S WIRELESS LAN ANTENNA 50.T50V7.003 CPU N/S Optical Disc Drive Module N/S INTEL PENTIUM M 1.5G 2M 400FSB uFCPGA2 SL6F9 B-1 STEPPING INTEL PENTIUM M 1.6G 2M 400FSB uFCPGA2 SL7EG B-1 STEPPING INTEL PENTIUM M 1.7G 2M 400FSB uFCPGA2 SL7EP B-1 STEPPING INTEL PENTIUM M 1.8G 2M - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 109
-K14RA DVD DUAL DRIVE LITE-ON SOSW-852S DVD SUPER MULTI DRIVE KME UJ-830B DVD SUPER MULTI DRIVE HLDS GSA4080N Part Number KV.00803.003 KO.02407.014 KO.02406.008 KU.00403.001 KU.00805.001 KU.00805.001 KU.00807.003 TBD OPTICAL DEVICE HOLDER-FIX 42.T51V7.003 28 HDD/Hard Disk Drive 24 Keyboard DVD - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 110
TravelMate 4000 Picture No. 11 Partname And Description TM4500/TM4000/TM2300 KEYBOARD DARFON US International Note: The keyboard on the exploded diagram is non-ergo for Aspire series. TM4500/TM4000/TM2300 KEYBOARD DARFON Chinese TM4500/TM4000/TM2300 KEYBOARD DARFON Spanish TM4500/TM4000/TM2300 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 111
TravelMate 4000 Picture LCD Module No. N/S Partname And Description Part Number LCD MODULE 14.1 IN. XGA AU B141XG05 6M.T51V7.011 LCD MODULE 14.1 IN. XGA QDI QD141XLH12 6M.T51V7.012 LCD MODULE 14.1 IN. XGA CMO LK.14109.003 LCD 14.1 IN. TFT XGA CMO N141XB-L01 LK.1410D.003 LCD 15" TFT XGA - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 112
TravelMate 4000 Picture No. 16 Partname And Description LCD CABLE - 14.1 IN. XGA LCD CABLE - 15 IN. XGA LCD CABLE - 15.4 IN. WXGA Part Number 50. .T50V7.003 LCD PANEL W/LOGO ANTENNA 15.4 IN. 60.T50V7.005 Main Board Memory Chapter 6 20 LCD BEZEL W/RUBBER PAD 14 IN. 60.T51V7.002 LCD BEZEL - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 113
TravelMate 4000 Picture No. N/S Partname And Description 512M Infineon SO-DIMM DDR333 512MB HYS64D64020GBDL-6-C (.11u/B) Part Number KN.51202.013 Speaker N/S 512MB NANYA SO-DIMM DDR333 512MB KN.51203.011 NT512D64SH8A0FM-6K N/S 512MB Micron SO-DIMM DDR333 512MB KN.51204.013 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 114
TravelMate 4500 Picture No. Adapter Battery Boards Cable Case/Cover/Bracket Assembly Communication Module CPU Partname And Description Part Number ADAPTER 65W 3 PIN DELTA SADP-65KB BF 19V ADAPTER 65W 3 PIN LITE-ON PA-1650-02 QA 19V ADAPTER 65W 3 PIN LI-SHIN SLS0335A - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 115
SL7EP B-1 STEPPING INTEL PENTIUM M 1.8G 2M 400FSB uFCPGA2 SL7EN B-1 STEPPING INTEL PENTIUM M 2.0G 2M 400FSB uFCPGA2 SL7EM B-1 STEPPING Part Number KC.N0001.715 KC.N0001.725 KC.N0001.735 KC.N0001.745 KC.N0001.755 DVD/CDRW COMBO MODULE 24X QSI SBW-242C SWAP DVD/CDRW COMBO DRIVE 24X QSI SBW242C - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 116
TravelMate 4500 Picture No. Partname And Description DVD DUAL BEZEL FOR LITE-ON Part Number 42.T50V7.012 DVD SUPER MULTI MODULE KME UJ-830B SWAP DVD SUPER MULTI DRIVE KME UJ-830B OPTICAL DEVICE CONNECTOR BOARD W/ MYLARY OPTICAL DEVICE HOLDER-SWAP DVD SUPER MULTI BEZEL FOR KME 6M.T50V7.006 KU. - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 117
TravelMate 4500 Picture LCD No. Partname And Description TM4500/TM4000/TM2300 KEYBOARD DARFON UK TM4500/TM4000/TM2300 KEYBOARD DARFON German TM4500/TM4000/TM2300 KEYBOARD DARFON Italian TM4500/TM4000/TM2300 KEYBOARD DARFON French TM4500/TM4000/TM2300 KEYBOARD DARFON Swiss/G TM4500/TM4000/ - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 118
TravelMate 4500 Picture No. Partname And Description Part Number LCD 15 IN. XGA QDI QDI150XL06-01 LK. 33.T50V7.002 33.T50V7.003 60.T50V7.003 60.T50V7.004 LCD MODULE 15 IN. SXGA CMO N150P2L04 LCD 15" TFT SXGA+ CMO N150P2-L04 LCD INVERTER BOARD LCD CABLE - 15 IN. SXGA LCD BRACKET W/HINGE 15 IN. - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 119
TravelMate 4500 Picture No. Partname And Description Part Number LCD PANEL W/LOGO ANTENNA 14/15 IN. 60.T50V7. 19.T50V7.001 50.T50V7.005 33.T50V7.002 33.T50V7.003 60.T50V7.003 60.T50V7.004 Mainboard Memory LCD MODULE 15.4 IN. WXGA QDI QD15TL02-01 LCD 15.4 IN. WXGA QDI QD15TL02-01 LCD INVERTER - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 120
TravelMate 4500 Picture Speaker Heatsink Miscellaneous Weights Saver 2nd HDD Base 2nd HDD Cover 2nd HDD SCREW M2.0X2.5-I-NI-NYLOK SCREW I2*3M-NIHY (M2L3) SCREW M1.7*3.0-I (BK) SCREW I3*3.5M-NIH(M3L3.5) Part Number KN.2560B.008 KN.2560G.001 KN.51202.013 KN.51203.011 KN.51204.013 23.T50V7.001 60.T50V7 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 121
114 Chapter 6 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 122
Chapter 6 115 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 123
Configuration TravelMate 4000 Series Appendix 715 (1.5GHz/2M) PM 715 (1.5GHz/2M) PM 715 (1.5GHz/2M) Memory DDR333 1 or 2x256MB DDR333 1 or 2x256MB DDR333 1x256MB DDR333 1x256MB DDR333 40GB 40GB 40GB 40GB 40GB 40/ 60GB ODD 24x Combo Wireless LAN 11b/g OS XPH 4x DVDDual 11b/g 4x DVDDual 24x - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 124
by Acer's internal testing department. All of its system functions are tested under Windows® XP TravelMate 2300/4000/4500 series Compatibility Test Report released by the Acer Mobile System Testing Department. NOTE: Test Compatible List is NOT ready when the service guide is released. We will update - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 125
Windows® XP Pro Environment Test Processor Item Memory LCD LCD LCD LCD Specifications Intel Celeron 1.3GHz Intel Celeron 1.4GHz Intel PMP 705Banias 1.5 GHz, Tj85 Intel Dothan 715/1.5GHz Intel Dothan 725/1.6GHz Intel Dothan 735/1.7GHz Intel Dothan 745/1.8GHz Intel XGA N141XB-L01 (CMO) 15.0"XGA - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 126
Item Hard Disk Drive DVD-ROM Drive 8X DVD/CD-RW Combo DVD-dual DVD-Super Multi AC Adapter (3 pin) Power Cord Battery Li-Ion, 8 cells IC25N060ATMR04-0 60G TOSHIBA Neptune MK6021GAS 80G HGST Moraga IC25N080ATMR04 80G TOSHIBA Pluto MK8025GAS DVD-ROM QSI SDR-083 KME UJDA-760 QSI SBW-242C DVR-K14RA Lite- - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 127
Disk) DVD/CD-RW: Pioneer DVR-104 Ricoh MP5125A YAMAHA CD/RW-70 Printer: HP3425 Printer Handy Drive: SanDisk Cruzer USB 2.0 Handy Drive 256MB USB Mouse: BenQ M102-G80 Logitech Mouse M-BE58 Microsoft Wheel Mouse Optical USB & PS2 Compatible Acer MP0930 USB Keyboard: Microsoft Internet Keyboard Pro - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 128
USB HUB\UH-400 USB Hub /UH-9124Z USB LAN: BUFFALO USB-10/100M Ethernet LUX-TX USB Handy Drive: JMTEK USB 1.1 Handy Drive 128MB 3COM SUPER STACK II \ 3C16611 24port Keyboard: Microsoft Internet Keyboard Pro BTC Keyboard PS/2 Keypad: PC Keypad KB-5640 Mouse: Logitech M-C48 Mouse: Logitech Serial Mouse - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 129
Cards Item Memory Card Audio Jacks Access Point Bluetooth HDD ODD Specifications LAN+Modem card: Xircom CreditCard Ethernet + Modem 56k (CEM56-100) ATA Card: 4 in1 WIN&MAC Card reader+Transcend 128MB Apapter CF Card Read + PNY CF CARD 128MB Wireless LAN Card: CISCO AIRONET 350 SERIES\AIR-PCM350 - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 130
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: T Service guides for all models T User's manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs (Technical Announcement Bulletin) For - Acer TravelMate 2300 | TravelMate 2300/4000/4500 Service Guide - Page 131
126 Appendix C