Acer TravelMate 290 TravelMate 290E Service Guide
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- Acer TravelMate 290 | TravelMate 290E Service Guide - Page 1
Acer TravelMate 290E Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: VD.T40V5.001 PRINTED IN TAIWAN - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 2
Revision History Please refer to the table below for the updates made on TravelMate 290E service guide. Date Chapter Updates II - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 4
additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 5
supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 6
VI - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 7
15 Windows Keys 16 Hot Keys 17 The Euro Symbol 18 Launch Keys 19 Touchpad 20 Touchpad Basics 20 Hardware Specifications and Configurations 21 Chapter 2 System Utilities 33 BIOS Setup Utility 33 Navigating the BIOS Utility 33 Main 34 Advanced 35 Security 38 Boot 40 Exit 41 BIOS - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 8
Unit) List 79 TravelMate 290E Series 94 Appendix A Model Definition and Configuration 94 Appendix B Test Compatible Components 95 Microsoft® Windows® XP Home Environment Test 96 Microsoft® Windows® XP Pro Environment Test 99 Appendix C Online Support Information 103 Index 105 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 9
that supports S-video input Dual display capability Multimedia T T T 16-bit high-fidelity AC'97 Codec stereo audio Built-in dual speakers High-speed optical drive (AcerMedia bay) Connectivity T High-speed fax/data modem port T Ethernet/Fast Ethernet port T Fast infrared wireless communication - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 10
T One DC-in jack for AC adapter T One parallel port T One VGA port for external monitor T One speaker/headphone-out jack (3.5mm mini jack) T One microphone-in jack T Three USB 2.0 ports (Two in rear and one on left) T One FIR port (IrDA) 2 Chapter 1 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 11
DVO Mobile Intel Celeron Processer uFCBGA/ Generator ICS950810CG page 13 Memory BUS(DDR) 2.5V 15,16 USB port 0, 2, 4 USBx3 3.3V 48MHz USB conn page 26 3.3V 24.576MHz 3.3V ATA100 AC-LINK MBC Conn. page 25 USB BIOS page 30 Touch Pad page 28 Int.KBD page 28 C AMP& Phone Jack page 33 4 Acer - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 12
Connectors Lid Switch USB Connector MDC/MBC Connector PCMCIA Connector 14-JP20 15-JP23 16-SW3 17-JP18 18-JP17 19-JP13 20-PJP9 21-JP21 22-JP22 23-PCN1 MIC in Jack Headphone out Jack Wireless Kill Switch Speakers Connector Module Connector Mini PCI Connector Battery Connector Keyboard Connector HDD - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 13
Bottom View 24-JP25 SO-DIMM Socket 25-JP26 SO-DIMM Socket Chapter 1 5 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 14
the right) left and right mouse buttons; the center button serves as a 4-way scroll button. 5 Palmrest Comfortable support ares for your hands when you use the computer. 6 Keyboard Inputs data into your computer. 7 Status indicators LEDs (light-emitting diode) that turn on and off to - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 15
Front View # Icon Item Description 1 Latch Latch for opening and colsing the computer. 2 AcerMedia bay For hot-swappable modules including 24x CD-ROM, 8x DVD-ROM, or 24/10/8/24x DVD/CD-RW combo or 2x DVD-RW. Chapter 1 7 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 16
bit CardBus PC card. 3 Wireless Enables and disables wireless communication switch communication devices. audio devices (speakers). 6 Microphone/Line-in Accepts input from external microphone, or jack other audio line-in devices (e.g., audio CD player, stereo walkman and etc.). 7 One USB - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 17
Right Panel # Icon Item Description 1 Stereo speaker Outputs sound. 2 HDD Houses the computer hard disk. 3 Ventialtion slot Enables the computer to stay cool, even after prolonged use. 4 DC-in jack Connects the AC adapter. Chapter 1 9 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 18
Connects to an Ethernet 10/100-based network. 2 Modem port Connects to a phone line. 3 Two USB 2.0 ports Connects to Universal Serial Bus devices (e.g., USB mouse, USB camera). 4 External display port Connects to a display device (e.g., external monitor, LCD projector). 5 Parallel port - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 19
main memory. 2 AcerMedia bay release Unlatches the AcerMedia drive for latch removing the optical drive. 3 AcerMedia bay Houses an AcerMedia drive module. 4 Battery bay Houses the computer's battery pack. 5 Battery release latch Unlatches the battery to remove the battery pack. 6 Hard - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 20
LAN is enables; blue indicators that Bluetooth (optional) is enabledLights when the Wireless LAN or Bluetooth capabilities are enabled. Lights green when the power is on. Flashes when the computer is in standby mode. Battery Lights green. Flashes when the battery is being charged or low capacity - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 21
0.1 sec. 4. Fully charged: Stead on NOTE: If the user plugs in the wrong power adapter (less than 60 watts), the indicator of system and battery status flash 0.5 sec. and off 0.5 sec. simultaneously. And a beeping sound occurs for 2 sec. if the speakers are on. Using the original adapter is strongly - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 22
Lock Keys The keyboard has four lock keys which you can toggle on and off. Lock Key Caps Lock Pad lock (Fn-F10) Num lock (Fn-F11) . When Scroll Lock is on, the screen moves one line up or down when you press w and y respectively. Scroll Lock does not work with some applications. 14 Chapter 1 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 23
functions like a desktop numeric keypad. It is indicated by small characters located on the right hand side of the keycaps. Desired Access Num Lock On Number keys on embedded Type numbers in a normal keypad manner. Main keyboard keys Hold while typing letters on embedded keypad. Num - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 24
Keys The keyboard has two keys that perform Windows-specific functions. Key Windows logo key Application key Icon Description Start button. Combinations with this key perform special functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 25
Hot Keys The computer uses hotkey or key combinations to access most of the computer's controls like sreen brightness and volume output. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Fn-Esc Fn-F5 Fn-End Icon Function Sleep - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 26
International and click on OK. 5. Click on OK. To verify the keyboard type in Windows XP, follow the steps below: 1. Click on Start, Control Panel. on OK. 5. Click on OK. To type the Euro symbol: 1. Locate the Euro symbol on your keyboard. 2. Open a text editor or word processor. 3. Hold Alt Gr and - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 27
Launch Keys Located at the top of keyboard are three buttons. The left-most button is the power button. To the right of the power button are the two launch keys. They are - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 28
on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics The following items teach you how to use the touchpad: T Move your finger across the touchpad to move the - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 29
Supports DIMM package Memory module combinations Specification Insyde Insyde MobilePRO BIOS 4.0 Flash ROM 512KB 32 lead of PLCC ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VGA BIOS, CD-ROM bootable Set by setup manual Specification - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 30
connector type LAN connector location 10/100 Mbps RJ45 Rear side Specification . Modem/Bluethooth Interface Item Data modem data baud rate (bps) Supports modem/bluetooth protocol Modem connector type Modem connector location Specification 56K V.92 for MDC / Bluetooth 1.1 standard for BT modem - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 31
Hard Disc Drive Interface(1) Item Vendor & Model Name Toshiba 20G MK2023 GAS Toshiba 30G MK3021 GAS Capacity (MB) 20000 30000 Bytes per 512 512 sector Data heads 2 2 Drive Format Disks 1 1 Spindle speed (RPM) 4200 RPM 4200 RPM Performance Specifications Buffer size 2048KB 2048KB - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 32
Hard Disc Drive Interface(2) Item Interface Ultra ATA/100 IDE/ATAP Data transfer rate (host~buffer, Mbytes/s) 100 MB/Sec. Ultra DMA mode5 DC Power Requirements Voltage tolerance 5V(DC) +/- 5% ATA-6 Specification ATA-6 100 MB/Sec. Ultra DMA mode5 100 MB/Sec. Ultra DMA mode5 5V(DC) +/- 5% - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 33
level OHCI Number of USB port Location Serial port function control Specification 2.0 USB 2.0 3 Two on rear and one on left Enable/Disable by BIOS setup PCMCIA Port Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 34
to GND Pin 5: EC_SMD1: SMbus DATA Pin 6: EC_SMC1: SMbus CLOCK Pin 7: GND: battery ground power pin 14.8V LCD Inverter Specification This inverter is designed to light up the CCFL of LCD for TravelMate 290E series notebook. It should be supported the following LCD panels. No. Supplier 1 AU - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 35
LCD Inverter Specification This inverter is designed to light up the CCFL of LCD for TravelMate 290E series notebook. It should be supported the following LCD panels. No. Supplier 6 Hitachi 7 LG 8 Hannstar Model TX38D81VC1CAB LP150X08-A3 HSD150PX17-A Type TFT, 15.0 XGA TFT 15.0" XGA TFT, - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 36
IHl -- current (Hight side) 15 Turn off Voff -- voltage (Low side) Typ. 14.8 0.33 --55 ----3.3 0.5 150 3.3 -- -- 2 0 -- -- Max. 21 Unit V -- A 6.8 mA 6.3 mA 65 KHz 4.5 W -- -- --- V 1.5 Sec 3.6 V 0.8 V 3.3 V Comment 7.5V (continuous) can work *Note 1 DAC=0V *Note - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 37
Comment PWM=30% 300us us PWM=30% NOTE: *1. The inverter can work in 7.5V input voltage (continuous), but 7.5V electronic characteristic will not be transient and line transient.) *10. Audio noise should be less than 36dB at 10cm distance. . Electrical specification No . Symbol Min. Typ. Max - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 38
(Max.) 150 (5 points average) keyboard hotkey No Yes 3.3 Specification LG LP150X 08-A3 Sanyo TM150X G-02L11 15.0 15.0 TFT XGA (1024* 768) 262K TFT XGA (1024* 768) 262K keyboard hotkey No Yes keyboard hotkey No Yes 3.3 3.3 Hannstar HSD150 PX17-A CMO N141X6L01 15.0 14.1 TFT XGA (1024 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 39
Withstand Voltage Primary to secondary Leakage current Regulatory Requirements Specification LITEON 65W, 3 PIN, PA-1650-02CA LITEON (@115 Vac input, full load) 27V Output can be shorted without damage, and auto recovery 15kV (at air discharge) 8kV (at contact discharge) 4242 Vdc for 1 second 60uA - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 40
-out jack (3.5mm mini jack), One microphone/line-in jack (3.5mm mini jack), Three Universal Serial Bus (USB) ports, Recycle plastic PC+ABS Power, Battery charge, HDD, ODD, Wireless/Bluetooth communication, Caps lock, Pad lock, Num lock and Scroll lock indicators Power switch Lid switch User define - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 41
4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen). Navigating the BIOS Utility There are five menu options: Main, Advanced, Security, Boot and Exit. Follow these instructions: T To - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 42
of the system. Parameter System BIOS Version VGA BIOS Version Serial # UUID Number System Memory Extended Memory CPU Speed System Time and System Date Quiet Boot Mode LCD Auto DIM PXE Boot from LAN F12 Boot Menu Description Displays system BIOS version Displays VGA BIOS version Displays the serial - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 43
Advanced The Advanced screen contains parameters involving your hardware devices. It also provides advanced settings of the system. FIR Ports Configure the system's Infrared port using options: Disabled and Enabled. The table below describes the parameters in the screen. Settings in boldface are - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 44
(Centronics), Bidirectional (PS-2), Enhanced Parallel (EPP), Extended Capabilities None/ LPT1, 378, IRQ7/ LPT2, 278, IRQ5/ LPT3, 3BC, IRQ7 DMA1, DAM3 Legacy USB Support Disabled: Disable support for Legacy Universal Serial Bus. Enabled: Enable support for Legacy Universal Serial Bus. 36 Chapter 2 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 45
Chapter 2 37 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 46
/User Password If password on boot is required, the password must be set otherwise it cannot be enabled. The formats of the password are as . Parameter Set User Password 38 Description Press Enter to set the user password. When set, this password protects the BIOS Setup Utility from unauthorized - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 47
specify whether or not a password is required to boot. Option Disabled or Enabled NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don't forget your password. If you forget your password, you may have to return your notebook computer to your dealer to - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 48
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Please select the order of the boot devices. 40 Chapter 2 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 49
in this screen. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Description Allows the user to save changes to CMOS and reboot the system. Allows the user Discards changes made and exits System Setup. Loads default settings for all parameters (same as - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 50
becomes corrupted. Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Flash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 51
procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Plastic flat head screw driver T Plastic tweezers T Philips screw - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 52
Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. NOTE: TravelMate 290E series product uses mylar or - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 53
on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Start Battery M*1 HDD Module ODD - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 54
2 LCD Rubber 2 LCD Screw Caps P*4 LCD Bezel P*2 LCD ASSY M*1 Inverter Board LCD LCD Coaxial Cable M2 x 3 (NL) I SCREW M2 x 4 (B) J SCREW M2 x 6 (NL) K SCREW M2.5 x 1.1 (NL) L SCREW M2.5 x 15 (NL) M SCREW M2.5 x 3 (NL) N SCREW M2.5 x 3 (NL) -up O SCREW M2.5 x 4 (NL) P SCREW M2.5 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 55
Removing the Battery Pack 1. Slide the battery latch. 2. Then remove the battery. Chapter 3 47 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 56
HDD Module Removing the ODD Module 1. Slide the optical drive latch. 2. Then remove the optical drive. Removing the Memory 1. Unscrew the two screws that secure the DIMM cover. 2. Remove the DIMM cover. 3. Pop out the memory then remove it. Removing the HDD Module 1. Remove the screw that secures - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 57
head screw driver or any plastic tool to detach the middle cover carefully. 2. Then remove the middle cover from the main unit. 3. Remove the two screws holding the keyboard. 4. Turn the keyboard over as the picture shows. 5. Disconnect the keyboard cable then remove the keyboard. Removing the - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 58
50 Chapter 3 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 59
Disassembling the Main Unit 1. See "Removing the Keyboard/LCD Module" on page 49 2. Disconnect the touchpad FPC. 3. Remove the screw that fastens the power button. 4. Then take off the power button. 5. Remove the - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 60
thermal module from the main unit. 15. Release the CPU lock. 16. Remove the CPU from the main unit carefully. 17. Disconnect the speaker cable. 18. Remove the two screws holding the mini PCI cover. 19. Then remove the mini PCI cover. 20. Disconnect the wireless LAN antennae. 21. Pop out the - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 61
the touchpad FPC. 27. Remove the four screws that secure the touchpad support bracket. 28. Then remove the touchpad support bracket. 29. Remove the touchpad. 30. Tear off all capton holding wireless LAN antenna. 31. Take out the wireless antenna from the small fastening hooks. . 32. Remove the two - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 62
. Then remove the screw holding the right hinge saddle. 36. Remove the gasket protecting the wireless antenna. 37. Remove the two screws fastening the wireless antenna to the hinge saddle. 38. Then remove the wireless antenna from the upper case. 39. Remove the two screws fastening the left speaker - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 63
44. Remove the two screws holding the right speaker. 45. Place the right speaker as shown. 46. Then remove the right hinge saddle. 47. Remove the five screws that secure the shielding to the upper case. 48. Tear off the tape on the right and the left side. 49. Then remove the shielding. . 50. Tear - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 64
54. Remove the four screws that fasten the PCMCIA slot. 55. Detach the PCMCIA slot from the main board. 56 Chapter 3 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 65
Disassembling the LCD Module 1. Remove the two LCD rubber feet and the two screw caps. 2. Remove the four screws that fasten the LCD bezel. 3. Detach the LCD bezel carefully. 4. Tear off the tape fastening the inverter connector. 5. Tear off the tape fastening the inverter cable. 6. Remove the screw - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 66
11. Remove the eight screws that fasten the right and the left LCD brackets; four on each side. 12. Then remove the LCD brackets on both side. 13. Tear off the capton that secure the LCD coaxial cable. 14. Disconnect the LCD coaxial cable. 58 Chapter 3 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 67
the other side. 3. Remove the HDD carrier. 4. Remove the two screws holding the HDD cover. 5. Detach the HDD cover. Disassembling the Optical Disk Drive Module/Combo Drive Module 1. Remove the two screws holding the optical device holder. 2. Remove another two screws that fasten the optical device - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 68
60 Chapter 3 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 69
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model (TravelMate 290E series). Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 70
that the appropriate driver has been installed on the computer for the CD/DVD drive. 3. Boot from the diagnostics diskette and start the diagnostics program 4. See if CD-ROM Test is passed when the program runs to CD-ROM/DVD-ROM Test. 5. Follow the instructions in the message window. If an error - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 71
no testing program or diagonositc utility at hand, please go to http://www.passmark.com to download the shareware "BurnIn Test V.3.0". You may test the memory with this program under Window XP environment. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 72
is within the range, do the following: T Replace the main board. T If the problem is not corrected, see "Undetermined Problems" on page 73. T If the voltage is not correct, go to the next step. 4. If the operational charge does not work, see "Check the Power Adapter" on page 64. 64 Chapter 4 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 73
charge indicator still does not emit, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. After - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 74
Try different audio sources. For example, employ audio CD and problem, continue next step. 2. Connect a set of earphone or external speakers. If these devices work fine, go to next step. If not, then the main board may be defective or damaged. Replace the main board. 3. Follow the disassembling - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 75
respond or no keyboard is connected. CMOS data error, probably due to battery power loss. CMOS checksum error. The RAM failed during memory test at the indicated location. Parity error during memory test at unknown location. Parity error during memory test at the indicated location. Chapter 4 67 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 76
working correctly. "TIME/DATA CORRUPT - RUN SCU" The time/date information in CMOS is invalid. "MACHINE IS LOCKED - TURN KEY" The keyboard operation is locked. "BOOT SECTOR 0 HAS CHANGED" The boot sector of the hard enough. "MEMORY SIZE HAS CHANGED -REBOOTING" The memory size has changed after previous - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 77
Check" on page 63. Battery pack Power adapter Hard drive & battery connection board Main board Power source (battery pack and power adapter). See "Power System Check" on page 63". Battery pack Power adapter Hard drive & battery connection board Main board Power source (battery pack and power adapter - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 78
Check" on page 66 Audio driver Speaker Main board See "Sound Check" on page 66 Speaker Main board Power Management-Related Symptoms Symptom / Error Action in Sequence The system will not enter hibernation Keyboard (if control is from the keyboard) Hard disk drive Main board The system doesn - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 79
does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems. Action in Sequence Enter BIOS Setup Utility to execute "Load Setup defaults", then reboot system. Reconnect hard disk/CD-ROM/diskette drives. See if there is an error beep. If - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 80
the display test, see "Index of Symptom-to-FRU Error Message" on page 69 . If an error is detected by the floppy disk drive test, see "External Diskette Drive Check" on page 62. If an error is detected by the keyboard test, see "Keyboard or Auxiliary Input Device Check" on page 63. 72 Chapter 4 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 81
Verify that all attached devices are supported by the computer. NOTE: Verify Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T CD-ROM/Diskette drive Module T PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 82
74 Chapter 4 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 83
Connector Lid Switch USB Connector MDC/MBC Connector PCMCIA Connector 14-JP20 15-JP23 16-SW3 17-JP18 18-JP17 19-JP13 20-PJP9 21-JPJ21 22-JP22 23-PCN1 MIC in Jack Headphone out Jack Wireless Kill Switch Speakers Connector Module Connector Mini PCI Connector Battery Connector Keyboard Connector HDD - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 84
SW1 Settings (Lid switch) Function 1 Function 2 Function 3 Function 4 SW3 Settings(Kill Switch) On Off NONE LCD BACKLIGHT OFF STAND BY HIBERNATE Setting Wireless On Bluetooth On Wireless Off Bluetooth Off Setting 76 Chapter 5 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 85
Bottom View 24-JP25 25-JP26 So-DIMM Socket So-DIMM Socket Chapter 5 77 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 86
78 Chapter 5 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 87
listing in global configurations of TravelMate 290E series products. Refer to this chapter whenever ordering for parts to repair or for RMA part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 88
Exploded Diagram THE SYSTEM 80 Chapter 6 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 89
LOGIC UPPER ASSY Chapter 6 81 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 90
LCD 14.1" 82 Chapter 6 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 91
LCD 15" Chapter 6 83 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 92
OPTICAL DISC DRIVE MODULE AND COMBO DRIVE MODULE HDD ASSY 84 Chapter 6 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 93
SAMSUNG LI-ION 8 CELLS 4300mAH, ICR18650-22 BATTERY SONY LI-ION 4 CELLS 2150mAH, US18650G5 BT.T3504.001 BT.T3506.001 BT.T3504.002 306-THE SYSTEM MDC CARD, AMBIT, T60M283 W/CISPR 54.T35V5.001 Cables NS 254-THE SYSTEM MINI PCI WIRELESS BOARD (802.11g), WNC , 91.RM813.001 LAUNCH BOARD 54 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 94
) MIDDLE COVER W/NAME PLATE 303-THE SYSTEM LOWER CASE W/O TV OUT & 1394 Part Number 27.T35V5.001 27.T35V5.002 27.T35V5.003 27.T35V5.004 27.T35V5.005 CASE W/SPEAKERS 42.T35V5.002 60.T40V5.002 003-LOGIC UPPER ASSY TOUCHPAD SUPPORT BRACKET NOTE: This item does not include FPC, yet the image here - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 95
Part Number 42.T35V5.022 301-THE SYSTEM MDC COVER PLATE 302-THE SYSTEM THERMAL PLATE 42.T35V5.005 42.T35V5.007 COMMUNICATION MODULE NS CPU NS ANTENNA SET 50.T35V5.015 INTEL BANIAS-CELERON 1.2G 512K (PGA) INTEL BANIAS-CELERON 1.3G 512K (PGA) KC.BC001.12G KC.BC001.13G HDD/ Hard Disk Drive - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 96
KEYBOARD CANADIAN FRENCH KEYBOARD CHINESE KEYBOARD CZECH KEYBOARD DANISH KEYBOARD FRENCH KEYBOARD GERMAN KEYBOARD HUNGAIAN KEYBOARD ZIPPY ITALIAN KEYBOARD NORWAY KEYBOARD PORTUGUESE KEYBOARD RUSSIAN KEYBOARD SPANISH KEYBOARD SWEDEN KEYBOARD SWISS/G KEYBOARD THAI KEYBOARD TURKISH KEYBOARD UK KEYBOARD - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 97
6M.T40V5.021 V.25AXXX) W/WIRELESS ASSY LCD MODULE 14.1" XGA CMO (N141X6- 6M.T40V5.022 L01) W/WIRELESS ASSY LCD MODULE 14" XGA TOPPOLY (TD141TGCB1) W/WIRELESS 6M.T40V5.023 ASSY LCD MODULE 15" AU (B150XG02-V1) W/WIRELESS 6M.T40V5.024 ASSY LCD MODULE 15" AU (B150XG01-V2) W/WIRELESS 6M.T40V5.025 - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 98
004-LCD 14.1 AND LCD 15.0 LCD BEZEL -14" LCD BEZEL -15" 003-LCD 14.1 AND LCD 15.0 LCD BRACKET L14" LCD BRACKET L15" 002-LCD 14.1 AND LCD 15.0 LCD BRACKET R14" LCD BRACKET R15" 006-LCD 14.1 AND LCD 15.0 NS LCD WIRE CABLE - 14.1" AU LCD WIRE CABLE - 14.1" CMO LCD WIRE CABLE - 14" TOPPOLY - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 99
251-THE SYSTEM Partname And Description MAINBOARD W/ PCMCIA SLOT, W/O TV OUT, 1394 Part Number LB.T4002.001 THE SYSTEM PCMCIA SLOT 22.T35V5.001 HEATSINK 305-THE SYSTEM THERMAL MODULE 60.T40V5.003 Memory Optical Drive NS MEMORY DDR333 256MB INFINEON KN.25602.009 HYS64D32020GD-6-B (.14u - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 100
SD-R6372 DVD-SUPER MULTI DRIVE - PANASONIC UJ820B CD-ROM BEZEL FOR QSI CD-ROM BEZEL FOR TEAC DVD-ROM BEZEL FOR QSI DVD-ROM BEZEL FOR TOSHIBA DVD/CDRW COMBO BEZEL FOR LITEON DVD/CDRW COMBO BEZEL FOR QSI DVD/CDRW COMBO BEZEL FOR KME DVD-DUAL BEZEL FOR HLDS DVD-DUAL BEZEL FOR TOSHIBA DVD-SUPER MULTI - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 101
SMALL) LCD LATCH W/SPRING 007-LOGIC UPPER ASSY TOUCHPAD Part Number 47.T35V5.004 6K.T35V5.002 56.T35V5.001 (NL) NS SCREW M2 x 4 (B) NS SCREW M2 x 6 (NL) NS SCREW M2.5 x 1.1 (NL) NS SCREW M2.5 x 15 (NL) NS SCREW M2.5 x 3 (NL) NS SCREW M2.5 x 3 (NL) -up NS SCREW M2.5 x 4 (NL) NS - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 102
Model Definition and Configuration TravelMate 290 Series Appendix A Model Number 292EXC/ 292EFXC 292EXCi CPU ICP-M1.3G ICP-M1.3G 292ELCi ICP-M1.3G 292ELMi 292EFX 292EFXCi ICP-M1.3G ICP-M1.3G ICP-M1.3G LCD 14.1 XGA 14.1 XGA 15.0 XGA 15.0 XGA 14.1 XGA 14.1 XGA ODD 24x CDRW+DVD 24x CDRW+DVD - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 103
® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate 290E series Compatibility Test Report released by the Acer - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 104
Windows® XP Home Environment Test Display Item Modem I/O Peripheral IO - Printer I/O - Mouse (PS/2) I/O - Mouse (USB) I/O - Mouse (COM) I/O - Keyboard (PS/2) I/O - Keyboard (USB) Specifications IntelliMouse Explorer(Optical) Microsoft Wireless IntelliMouse Explorer Microsoft IntelliMouse - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 105
- USB (Camera) I/O - USB (HUB) I/O - Scanner I/O - 1394 Device I/O - 802.11b Device PCMCIA Card LAN Card Modem Card Appendix B Specifications Philips 640 Sony DCR-RTV20 Digital Camera VST FireWire Hand Drive 3Com Wireless AP (3CRW737A) Cisco Cisco Wireless AP (AIR-PCM340) Toshiba BT Modem 3Com - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 106
Combo Card SCSI Card Storage Card Wireless LAN/Bluetooth Card USB 2.0 PCMCIA Card Other 98 Specifications DELL Data/Fax Modem 28. MPEG-II Card Pretec 8M/16M Flash Card Kingston Flash Card 64MB Feiya Smart Media Flash Memory Card To PCMCIA (32MB) Feiya Compact Flash Card (32MB) Iomega Clik! PC Card - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 107
Windows® XP Pro Environment Test Display Item Modem I/O Peripheral IO - Printer I/O - Mouse (PS/2) I/O - Mouse (USB) I/O - Mouse (COM) I/O - Keyboard (PS/2) I/O - Keyboard (USB) Specifications IntelliMouse Explorer(Optical) Microsoft Wireless IntelliMouse Explorer Microsoft IntelliMouse - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 108
I/O - USB (Camera) I/O - USB (HUB) I/O - Scanner I/O - 1394 Device I/O - 802.11b Device PCMCIA Card LAN Card Modem Card 100 Specifications Philips DS350 640 Sony DCR-RTV20 Digital Camera VST FireWire Hand Drive 3Com Wireless AP (3CRW737A) Cisco Cisco Wireless AP (AIR-PCM340) Toshiba BT Modem 3Com - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 109
Card SCSI Card Storage Card Wireless LAN/Bluetooth Card USB 2.0 PCMCIA Card Other Appendix B Specifications DELL Data/Fax Modem 28. -II Card Pretec 8M/16M Flash Card Kingston Flash Card 64MB Feiya Smart Media Flash Memory Card To PCMCIA (32MB) Feiya Compact Flash Card (32MB) Iomega Clik! PC Card - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 110
102 Appendix B - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 111
and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: T Service guides for all models T User's manuals T Training materials T Bios updates T Software utilities - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 112
104 Appendix C - Acer TravelMate 290 | TravelMate 290E Service Guide - Page 113
Problems 72 J Jumper and Connector Locations 75 Top View 75 Bottom View 77 K Keyboard or Auxiliary Input Device Check 63 M Machine Disassembly 43 Memory Check 63 Model Definition 94 Modem Combo Card external 49 O Online Support Information 103 P Panel Bottom 11 Power System Check Battery