Acer TravelMate 3010 TravelMate 3010 Service Guide
Acer TravelMate 3010 Manual
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- Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 1
TravelMate3010 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on TravelMate3010 service guide. Date Chapter Updates 2 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 3
specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 4
appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 5
supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 6
51 Removing the Battery Pack 52 Removing the miniPCI/Memory/HDD Module/Keyboard . . . 53 Seperate the LCD module and main unit 55 Disassemble the main unit 56 LCD module disassembly 59 HDD Disassembly and Reassembly 61 Chapter 4 Troubleshooting 62 System Check Procedures 63 Power-On Self-Test - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 7
Specifications Features supporting simultaneous mlti-window viewing via Acer GridVista Graphics T UMA VRAM T UMA T DVMT3.0, share 8MB, up to 128MB in OS Audio T T T T T Intel HD(High Definition) Audio S/PDIF support for digital speakers Internal Microphone Sound Blaster proTM and MS-Sound - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 8
T 60/80/100/120GB T PCI Bus Master Enhanced IDE T Support Ultra DMA100, S.M.A.R.T T G-Sensor HDD protection Communication T 56Kbps V.90/V.92 modem card (MDC1.5) T PCI-E Giga LAN on board T Intel PRO/Wireless 3945ABG network connection solution(dual-band tri-mode 802.11 a/b/g) Wi-Fi CERTIFIEDTM T 2 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 9
CODEC MDC 1.5 ALC883 AMP B Page : 26 Page : 26 NEW CARD USB5 MIC X'TAL 25M BROADCOM 10/100/1G LAN 5789M LAN Switch MAX4892 Page : 19 ECHO CANCELLATION VP1020-G Page : 26 RJ45 LINEIN HP INT OUT SPK AUDIO/B BATTERY CHARGER A Page : 37 PS2 Docking Page : 19 Page : 32 A DOCKING - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 10
button serves as a 4-way scroll button. 7 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 8 Microphone Internal microphone for sound recording. 9 Keyboard For entering data into your computer. 10 Power button Turns the computer on and off. 4 Chapter 1 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 11
deliver stereo audio output. wireless LAN communications. button/indicator (manufacturing option) 4 Power indicator Indicates the computer's power status. 5 Battery indicator Indicates the computer's battery status. 6 # Icon 7 # Icon ItemHeadphones/ speaker/line-out jack with S/PDIF support - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 12
(RJ-11) port Connects to a phone line. # Icon Item Description 4 Two USB2.0 ports Connect to USB 2.0 devices(e.g., USB mouse, USB camera) Right View # Item # Icon Item Description Description # Item # Icon Description Item Description 1 PC Card slot Accepts one Type II PC Card - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 13
Bus (USB) 2.0 devices (e.g., USB mouse, USB camera). # Icon Item Description 5 # Icon Item IEEE 1394 Jack DescriptiCononnects to an AC adapter. # Icon Item Description 2 Battery bay Houses the computer's battery pack. 3 124-pin Acer Connects to Acer ezDock(for TravelMate 4670 Series - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 14
Bottom View # Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Cooling fan Helps keep the computer cool. NOTE: Do not cover or obstruct the opening of the fan. 4 Ventilation slots Enable the computer to stay cool, even - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 15
Bluetooth # Icon # Icon Item Wireless LAN Item Power Indicates the status of Bluetooth communication. Description Indicates the status of wireless LAN communication. Description Indicates the status of computer's power status. Battery Indicates the computer's battery status. NOTE: The lights - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 16
, Empowering Key and one userprogrammable button. Easy-launch button Item Mail Web Browser e P Default application Default Application Email application(User-programmable) Internet browser(User -programmable) Acer Empowering Technology(User-programmable) User programmable 10 Chapter 1 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 17
(3tt)on to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of windows applications. Function Execute Select Drag Access context menu Scroll Left Button(1) Quickly click twice Click once Click and hold. Then slide your finger across - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 18
keypad, separate cursor keys, two Windows keys and twelve function keys. Lock keys and Embedded Numeric Keypad The keyboard has four lock keys which you and + ternal keypad. Scroll lock When Scroll Lock is on, the screen moves one line up or down when you press the up or down - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 19
keyboard has two keys that perform Windows-specific functoins. Windows logo key Pressed alone, this key has the same effect as clicking on the Windows (Opens the My Computer window) Application key + F1 (opens Help and Support) + Tab +F (opens the screen brightness, volume output and the BIOS - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 20
key help Acer eSettings Acer ePower Management Sleep screen backlight off to save power. Press any key to return Turns the internal touchpad on and off Turns the speakers on and off Volume up Increases the sound volume Volume down Decreases the sound volume Brightness up Increases the screen - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 21
the Euro symbol and the US dollar sign at the upper-center of your keyboard. The Euro Symbol Alt Gr> 1. Open a text editor or word processor. Alt Gr> 2. Either press < >>the bottom-right of the keyboard, or hold r> and then press the key at the upper-centerthoNf to - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 22
Windows desk top onto this monitor OK Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen . To access this function, please go to Start, All Programs and click on Acer GridVista. - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 23
four easy-launch buttons located above the keyboard. You can access the Launch Manager by All Programs Norton AntiVirus is an anti-virus software that finds and repairs infected files, and click on the Start menu in the Windows taskbar, highlight Programs, and selecNtoNrtoonrtAonntiVAirnutsiVirus. - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 24
You can schedule customized virus scans that run unattended on specific dates and times or at periodic intervals. If you are using the computer when the scheduled scan begins, it runs in the background so that - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 25
Acer eSettings Management accesses system information and adjusts settings easily. T Acer ePower Management extends battery power via versatile usage profiles. T Acer utility and select the Help function. Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 26
easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft supervisor passwork is a "master" password that cna decrypt any file on your system; the file-specific password will be used to encrypt files by default, or you cna choose to enter your own - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 27
of devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting, until unlocked. If you do not set a password, Acer eLock Management will reset back to the initial status with all locks removed. NOTE: If you lose your password, there is no method to - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 28
Acer notebook. It provides you with the following options to enhance overall system performance: T Memory optimization - releases unused memory and check usage. T Disk optimization - removes unneeded items and files. T Speed optimization - improves the usability and performance of your Windows XP - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 29
space in a hidden partition on your system's HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: T Password protection. T Recovery of applications and drivers. T Image/data backup: T Back up to HDD (set recovery point). T Back up to CD/DVD. T Image/data - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 30
computer has one), including your Acer ezDock. Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 31
automatically detects the best settings for a new location, while offering you the freedom to manually adjust the settings to match your needs, simply by right-clicking on the icon in the taskbar. Acer eNet Management can save network settings for a location to a profile, and automatically apply - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 32
or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, Memory Card, Audio, and Wired LAN. DC Mode To suit your usage, there are four pre-defined profiles - Entertainment, Presentation, Word Processing, and Maximum Battery. Or, you can define up to three of your - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 33
You can also click "Advanced Settings" to: T Set alarms. T Re-load factory defaults. T Select what actions will be taken when the cover is closed, and set passwords for accessing the system after Hibernation or Standby. T View information about Acer ePower Management. Chapter 1 27 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 34
Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolutions: XGA and SVGA. 28 Chapter 1 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 35
Azalia Audio Controller ALC883D UMA ICH7M NS 97551 Vishay TFBS6614 CH7307 TI PCI7412 945GM BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package BIOS password control Specification Phoenix Phoenix First BIOS 1MB CMOS Boot Block Flash Memory 1MB 40 pin TSOP Set by setup manual - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 36
size per slot Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Memory module combinations . LAN Interface Item Supports LAN protocol LAN chip LAN connector type Feature . Wireless LAN Card Type Mode Item Antenna Support . Specification 945GM 256MB - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 37
or optional Mono or Stereo Resolution Compatibility Mixed sound source Sampling rate Internal microphone Internal speaker / Quantity Support 2.0 USB 2.0 3 Left Side *2 Right Side *1 Specification Specification Azalia Audio Controller (Realtek ALC883) Built-in Stereo SNR>85, High-performance - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 38
Keyboard Feature Item Four easy-launch buttons Battery Item Vendor & model name Battery Type Number of battery cell Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 9 Specification T Support Windows GND : Battery Negative Terminal 12.1" LCD Panel Item Vendor & model name Screen Diagonal (mm - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 39
Input Voltage of Power Supply Power Consumption (watt) Weight Physical Size(mm) Electrical Interface Support Color Viewing Angle channel LVDS Native 262K colours 40/40 10/30 0 to +50 -40 to +60 Specification Hard coating(3H) glare type/anti-glare type 200(Center Typical) Hard coating(3H) glare - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 40
secondary Leakage current Regulatory Requirements Specification at least 5ms (@115 mode) Output can be shorted without damage, and auto recovery 15kV (at air discharge) 8kV (at contact discharge) DC Power Requirements Voltage tolerance 5V(DC) +/- 5% 57.6/61.6 150 MB/Sec. 5V(DC) +/- 5% 57.6 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 41
(Ver1.1) DVD+R, DVD+R DL, DVD+RW CD: CD-Audio, CD-ROM, CD-R/RW CDROM XA, , PhotoCD (Single and Multi Session), Video CD, CD-Extra (CD+), , CD-Text, Hybrid SACD Load: Manual load/DC brushless motor Load: Manual system Release: (a) Electrical Release Power Consumption Input Voltage Max. 1500 mA - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 42
RAM(2.6GB/ 4.7GB), DVD-R, DVDRW(Ver1.1), DVD+R, DVD+RW Load: Manual load/DC brushless Load: Manual motor system 5 V +/- 5 % (Operating) 5 V +/- 5 % (Operating) Power be power managed in this state. CPU Power Down VGA Power Down PCMCIA Suspend Audio Power Down Hard Disk Power Down Super I/O Power - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 43
Aspire 3510 297.5mm(W) x 210mm(D) x 24.5mm(H) - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 44
also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen). The setup screen displays BIOS as follows:Navigating the BIOS Utility Function Information Main Advanced - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 45
: ST9100824AS IDE1 Serial Number: 3PL022FK System BIOS Version: v0.2404b VGA BIOS Version: Napa 1256 KBC Version: V0.020 Serial Number: LXT123ZH2000470082EF00 Asset Tag Number: Product Name: TravelMate 3010 Manufacturer Name: Acer UUID: 00980420B0640010BA0A00C09FF974C3 F1 Help Esc Exit - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 46
Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on Display: Network boot F12 Boot Menu: D2D Recovery: [11:59:38] [01/16/2006] 640 KB 1014 KB 128 MB [Enabled] [Auto ] [Enabled] [Disabled] [Enabled] Boot Exit Item Specific Help , , or selects field - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 47
Parameter F12 Boot Menu D2D Recovery Description When this is selected, users can modify device boot priority by pressing F12 key during POST. When this is not selected, device boot priority will not be adjustable during POST. Allow user to enable/disable the Disk-to-Disk recovery 41 Chapter 2 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 48
Serial Port: Infrared Port(FIR): Parallel Port: Mode: [Auto] [Auto] [Auto] [ECP] Item Specific Help Configure serial port B using oprions: [Disabled] No configuration [Enabled] User configuration [Auto] BIOS or OS chooses configuration (OS Controlled) Displayed when controlled by OS F1 Help Esc - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 49
[Disabled]: No configuration [Enabled]: User configuration [Auto]: BIOS or OS chooses configuration (OS Controlled) Displayedd when controlled options: [Disabled]: No configuration [Enabled]: User configuration [Auto]: BIOS or OS chooses configuration (OS Controlled) Displayedd when controlled by OS - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 50
screen Boot: [Enter] [Enter] Clear [Disabled] Item Specific Help Supervisor Password controls accesses of the setup utility below describes the parameters in this screen. Settings in boldface are the password. When set, this password protects the BIOS Setup Utility from unauthorized access. [Set]: - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 51
. The formats of the password are as follows: Length No more than 8 characters Characters 0-9,A-Z (not case sensitive) While these fields are highlighted and press "Enter", a window similar to the following is shown: Set SupervisorPassword Enter New Password [ ] Confirm New Password [ ] If - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 52
User can now type password in field "Enter New Password", and re-enter password in field "Confirm New Password" for verification. If the verification is OK: The password setting is complete after user presses enter. Setup Notice Changes have been saved. [ continue] If the current password entered - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 53
: 1: USB KEY: 2: USB FDC: 3: USB HDD: 4: IDE 0: ST9100824ASIDE S 6: 1394 CDROM 7: PCI LAN: MBA v8.2.6 Slot 0300 8: Excluded from boot order: : PCI LAN: : USB HDD: : USB CDROM: : USB FDC: : USB KEY: MBA v8.2.6 Slot 0300 Item Specific Help Keys used to view or configure devices: Up and Down arrows - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 54
Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6 Change Values Enter Select 4 Sub-Menu F9 Setup Defaults F10 Save and Exit The table below describes the parameters in this screen. Parameter Exit Saving - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 55
on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE: The screws for the - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 56
procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. NOTE: TravelMate 3000 series product uses mylar or tape to fasten the FFC/FPC/connectors - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 57
you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Chapter - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 58
Removing the Battery Pack 1. Release the battery lock. 2. Slide the battery latch. 3. Remove the battery pack. 52 Chapter 3 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 59
Removing the miniPCI/Memory/HDD Module/Keyboard Removing the miniPCI and Memory 1. Remove the two screws that secure the RAM door and remove the RAM door. 2. Release the wireless antenna. 3. Remove the two screws securing the miniPCI card. 4. Press the latch on left and right side to pop out the - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 60
5. Disconnect the keyboard FFC from the mainboard. 6. Remove the keyboard from the main unit. 54 Chapter 3 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 61
mainboard. 3. Disconnect the touchpad board FFC from the mainboard. Function keyboard FFC LCD cable Touchpad FFC 4. Remove the three screws that secure the function key board from the left hinge cover. 10. Pull the wireless antenna out. 11. Remove the two screws securing the left and right hinges. - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 62
1. Turn the main unit over. 2. Remove the eighteen screws that secure the lower case. 3. Detach the upper case from the lower case assembly. Removing the Bluetooth module 1. Tear off the mylar on the Bluetooth cable 2. Disconnect the Bluetooth cable from the mainboard. 3. Remove the two screws that - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 63
the audio module 1. Remove the screw that secures the audio board. 2. Remove the audio board from the mainboard. Removing the mainboard from lower case Detach the mainboard from the lower case. 6. Disconnect the power board cable from the mainboard and remove the power board from the mainboard. 7. - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 64
8. Disconnect the fan cable from the mainboard. 9. Remove the thermal module from the mainboard. 10. Tear off the mylar on the 13. Remove the two screws that secure the touchpad board. 14. Remove the touchpad board from the upper case. 15. This completes the main unit disassembly. 58 Chapter 3 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 65
LCD module disassembly 1. Remove the six screw pads. 2. Remove the six screws that secure the LCD bezel. 3. Release the latches one by one. Please note that the bezel is fragile. Need to follow the following disassembly pictures from left to right. 4. Pull the bezel a little bit forward that - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 66
13. Remove the wireless antenna from the cover assembly. 14. Remove the two screws that secure the left LCD bracket. 15. Remove the left LCD bracket from the LCD. - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 67
HDD Disassembly and Reassembly 1. Remove the two screws that secure the HDD holder on on side. 2. Remove the two screws that secure the HDD holder on the other side. 3. Lift up the HDD and remove it from the HDD holder. 4. Place the HDD back to the HDD holder 5. Secure the HDD with two screws on one - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 68
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Duplicate symptom and obtain the failing - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 69
. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. Reconnect the keyboard cables. 2. Replace the keyboard. 3. Replace the main board. The following auxiliary input devices are supported by this computer: T Numeric - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 70
adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply check in the following list: T "Check the Battery Pack" on page 65 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 71
, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 72
also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 78. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 73
Configuration Data Operating system not found FRU/Action in Sequence See "Keyboard or Auxiliary Input Device Check" on page 63 RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Main board - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 74
on page 64 Ensure every connector is connected tightly and correctly. Reconnect the DIMM. Main board. Power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter.) See "Power System Check" on page 64 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 75
Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow Test CPU bus-clock - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 76
ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Enable USB devices Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 77
Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ACPI BIOS Prepare Boot Initialize SMBIOS Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 78
optional) Redirect Int 15h to enable remote keyboard Redirect Int 13h to Memory Technologies Devices such as ROM, RAM, PCMCIA, and serial disk. Redirect Int system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 79
if the thermal module is overheat (Heat sink or fan). Main board Power source (battery pack and power adapter). See "Power System Check" on page 64. Battery pack Power adapter CPU Main board In Windows XP operating system, hold and press the power switch for more than 4 seconds. If the system can - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 80
the computer. Internal speakers make noise or emit no sound. Microphone cannot work Action in Sequence OS volume control Audio driver Speaker Main board Speaker Main board Audio driver Volume control in Windows XP Main board Power Management-Related Symptoms Symptom / Error The system will not - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 81
cover switch after opening the lid of the portable computer. Main board Battery fuel gauge in Windows doesn't go higher than 90%. Refresh battery (continue use battery until power off, then charge battery). Battery pack Main board System hangs intermittently. Reconnect hard disk/CD-ROM drives - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 82
work correctly. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on page 78 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 83
nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the diagnostic test for the system board in loop - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 84
that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See "Power System Check" on page 64): 1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 85
Jumper and Connector Locations Top View Chapter 5 Chapter 5 79 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 86
CN23 CN25 PJ2 CN3 CN12 CN4 CN2 Decription Dock connector VGA connector RJ45+RJ11 Jack USB Mini card socket DDR(dual) Battery connector 6 in 1 socket 1394 standard to RTC connector to thermal fan connector to DC board connector KB FPC connector PCMCIA header to LCD connector to SW/BD FPC connector - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 87
FRU (Field Replaceable Unit) listing in global configurations of TravelMate 3010 series products. Refer to this chapter whenever ordering for parts , it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 88
Exploded Diagram 82 Chapter 6 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 89
1 Base case 1 Base bezel R PCMCIA 1 Base bezel L 1 Base bezel F 1 Battery button 2 Battery latch L 1 Battery latch R 1 Base rubber foot 4 HDD latch spring 1 Base protector mylar 1 Speaker assy 1 Audio gasket 1 Item Description Q'ty 51 E ring 5-2-0.41 2 52 RAM door - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 90
Item List Item 44 45 46 47 48 49 50 Description USB mesh Base flow mylar Base rubber foot F Base mesh Screw M2X4-I RAM door Fixed screw M2.5 Q'ty Item 1 1 1 1 3 1 2 Description Q'ty 84 Chapter 6 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 91
802.11 A/B/G MOW1 INTEL MM872612 MINI PCI WIRELESS BOARD 802.11 A/B/G ROW INTEL MM874511 WIRELESS LAN BOARD 802.11BG INTEL WM3945AGBGGEN FUNCTION BOARD (L) TOUCH PAD BOARD ZC1 W/L 3945ABG MOW1 S/P ZC1 W/L 3945ABG ROW S/ P ZC1 W/L 3945BG S/P ZH2 BUTTON BOARD S/P ZH2 TOUCH PAD BOARD S/P KI.GLN01.001 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 92
DESCRIPTION ZH2 AUDIO BOARD ACER PART NO. 55.TATV7.003 DC BOARD ZH2 DC BOARD 55.TATV7.004 CABLE MODEM CABLE ZH1 MODEM CABLE S/P 50.T74V7.001 BLUETOOTH CABLE ZH1 BOLUETOOTH CABLE S/P 50.T74V7.002 FFC CABLE - TP/B TO MB ZH1 FFC TP/B-MB S/P 50.T74V7.003 FFC CABLE - FUNCTION/B TO MB POWER - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 93
CORD ISRAEL 1.8M 3P BLK FZ0I0008-038 L-F CASE/COVER/BRACKET ASSEMBLY "UPPER CASE ASSY W/ TP , TP CABLE" DESCRIPTION ZL6A POWER CORD S/PISR S.P. ACER PART NO. 27.TATV7.005 ZH2 TOP COVER ASSY S/P 60.TATV7.001 LOWER CASE ASSY W/ SPEAKER ZH2 BASE CASE W/ PCMCIA ASSY S/P 60.TATV7.002 HINGE COVER - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 94
,3A) S/P" ACER PART NO. KU.00804.026 50.T74V7.101 HDD/HARD DISK DRIVE HDD/HARD DISK DRIVE HDD/HARD DISK DRIVE HDD/HARD DISK DRIVE HDD/HARD DISK DRIVE HDD/HARD DISK DRIVE HDD/HARD DISK DRIVE HDD/HARD DISK DRIVE HDD/HARD DISK DRIVE CASE/COVER/ BRACKET ASSEMBLY KEYBOARD HDD 100G - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 95
TURKISH KEYBOARD RUSSIAN KEYBOARD BRAZILIAN PROTUGESE KEYBOARD HUNGAIAN KEYBOARD CZECH KEYBOARD THAI KEYBOARD GREEK KEYBOARD CHINESE KEYBOARD SLOVENIA KEYBOARD CHINA KEYBOARD DUTCH KEYBOARD POLAND KEYBOARD LA KEYBOARD KOREAN KEYBOARD ICELAND LCD 12.1 LCD MODULE GLARE W/ CCD ASSY DESCRIPTION ZH2 - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 96
N121I3-L01 GLARE LCD INVERTER BOARD DESCRIPTION ZH1 12.1''WXGA AU B121EW01 V.3 GLA S/P ZH1 12.1''WXGA QD12TL02 QDI GLA S/P "ZH2 LCD(TFT)12.1"" N121I3-L01(GLARE) S/P" ZH1 12 IN.WXGA LCD INVERTER S/P ACER PART NO. LK.12105.003 LK.12109.002 LK.1210D.007 19.TATV7.001 LCD CABLE ASSY FOR CCD - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 97
.003 LCD BEZEL ASSY W/ LOGO FOR CCD ZH2 LCD BEZEL ASSY S/P 60.TATV7.004 CCD MODULE ZH2 LCD CCD FRONT CASE ASSY S/P 57.TATV7.001 LCD LCD LCD LCD BOARD CABLE CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY LCD MODULE 12.1 IN - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 98
ACER PART NO. LCD LCD LCD LCD BOARD CABLE CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY CASE/ SATA /T2600/ 945GM/5 in 1/GLAN "ZH2 MB ASSY(Y2.0,SA,MC,G) S/P" "ZH2 MB ASSY (Y1.67,SA,MC,G) S/P" "ZH2 MB ASSY(Y1.83,SA,MC,G) S/P" "ZH2 MB ASSY(Y2.16,7A,MC,G) - Acer TravelMate 3010 | TravelMate 3010 Service Guide - Page 99
-C4" THERMAL MODULE DESCRIPTION ZB1 RAM(512M)DDR2 NANYA S/P ACER PART NO. KN.51203.023 ZB1 RAM DDRII533 512MB SAMSUNG S/P KN.5120B.015 ZE1 RAM DDRII5 512MB HY S/P KN.5120G.005 ZH2 THERMAL MODULE S/ P 60.TATV7.007 SPEAKER SPEAKER ASSY ZH2 SPEAKER ASSY SPB2410-ZH2-4 EU S/P 23.TATV7.001