Acer TravelMate 3250 TravelMate 3250 Service Guide
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- Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 1
TravelMate 3250/2470 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on TravelMate 3250/2470 service guide. Date Chapter Updates II - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 4
additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 5
supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 6
VI - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 7
the Keyboard 16 Lock Keys and embedded numeric keypad 16 Windows Keys 16 Hot Keys 17 Special Key 18 Acer Empowering Technology 20 Empowering Technology password 20 Acer eNet Management (for selected models 20 Acer ePower Management 22 Acer ePresentation Management 24 Acer eDataSecurity - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 8
87 Phoenix BIOS Beep Codes 90 Index of Symptom-to-FRU Error Message 94 Intermittent Problems 97 Undetermined Problems 98 Chapter 5 Jumper and Connector Locations 99 Top View 99 Bottom View 100 Chapter 6 FRU (Field Replaceable Unit) List 103 TravelMate 3250/2470 Exploded Diagram 104 VIII - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 9
Window® XP Home Edition (Service Pack 2) Platform and memroy For TravelMate 3250 T Intel® Centrino® Duo mobile techonlogy, featuring: t Intel® CoreTM Duo processor T2300/T2400/T2500/T2600 (2 MB L2 cache, 1.66/1.83/2/2.16 GHz, 667 MHz FSB) t Mobile Intel® 945GM/PM Express chipset t Intel Pro/Wireless - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 10
DVD-Dual double-layer t DVD/CD-RW combo drive T 5-in-1 card reader, supporting Secure Digital (SD)m MultiMediaCard (MMC), Memory Stick® (MS), Memory Stick ProTM (MS PRO), xD-Picture CardTM (xD) (for TravelMate 3250) Input devices T 88-/89-key keyboad with inverted "T" cursor layout, 2.5 mm (minimum - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 11
T 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) (for TravelMate 3250) T 3 USB 2.0 ports T External display (VGA) port T Headphones/speaker/line-out jack T Microphone-in jack T Ethernet (RJ-45) port T Modem (RJ-11) port T DC-in jack for AC adapter Environment T Temperature: t - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 12
28 LAN GIGA or 10/100 RTL8110 or RTL8100CL 22 PWR SW TPS2211 25 SLOT Support TypeII 25 1394 CONN 28 Mini-PCI 802.11A/B/G 31 MS/MS Pro/xD/ ATI M52 DC/DC ISL6269 52 INPUTS OUTPUTS DCBATOUT VGA_CORE_S0 APL5331 43 1D8V_S0 1D2V_S0 1 Acer Inc. 8F, 88, Sec.1, Hsin Tai W u Rd., Hsichih, Taipei - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 13
10 BT1 Bluetooth module cable connector 4 U38 Cardbus controller (ENE CB-1410) 11 LEDB1 LED FFC connector 5 U43 LAN controller (Realtek RTL8100CL) 12 TAPD1 Touchpad cable connector 6 N/A Card reader controller (Ricoh R5C832) 13 KB1 Keyboard cable connector 7 WLBTN1 Wireless launch - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 14
DM2 9 DM1 10 RTC1 11 CN2 12 MINIC1 13 U62 DIMM 2 socket DIMM 1 socket RTC battery Card reader board connector Wireless LAN card slot South bridge (Intel ICH7M) 6 14 USB3 15 U67 16 LIN1 17 MIC2 18 module connector USB ports CPU socket North Bridge VGA controller Modem jack LAN jack Chapter 1 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 15
Jumper Settings/Clear BIOS Password Procedures 1. Remove the DIMM cover and the lower DDR2 memory module, then find out the G96 position on the main board. Please just the lower DDR2 memory module, you will need the upper DDR2 memory module to boot up the system. (You should tear off the mylar to - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 16
Your Acer Notebook tour After knowing your computer features, let us show you around your new TravelMate computer. Front view # 1 2 3 4 5 6 7 8 9 10 8 Icon Item Display screen Status indicators Keyboard Touchpad Click buttons (left, center and right) Palmrest Microphone Power button Easy-launch - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 17
Bluetooth- indicator communications. 4 Wireless Press to enable/disable Wireless function. communication switch/ Lights to indicate the status of wireless line-out jack speakers, headphones). 8 Battery indicator Indicates the computer's battery status. 9 Power indicator Indicates the - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 18
eject hole Ejects the optical drive tray when the computer is turned off. 6 5-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD- Picture Card (xD). (for selected models). Note: Right View # 1 2 10 Icon Item PC Card slot - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 19
to a phone line. Ethernet (RJ-45) Connects to an Ethernet 10/100/1000based network. # 1 Icon Item DC-in jack External display (VGA) port Battery Description Connects to an AC adapter. Connects to a display device(e.g., external monitor, LCD projector). Powers the computer Chapter 1 11 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 20
not cover or obstruct the opening of the fan. 3 Acer DASP (Disk Anti- Protects the hard disk drive from shocks Shock Protection) and bumps. (for TravelMate 3250) 4 Memory compartment Houses the computer's main memory. 5 Battery release latch Release the battery for removal. 6 Battery bay - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 21
Power Indicates when the hard disc or optical drive is active. Indicates the status of Bluetooth communication. Indicates the status of wireless LAN communication. Lights up when the battery is being charged. Lights up when the computer is on. NOTE: 1. Charging: The light shows amber when the - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 22
Launch key P Web browser Mail Default application User-programmable Acer Empowering Technology (user-programmable) Internet browser (user-programmable) Email application (user-programmable) . This button mimics your cursor pressing on the right scroll bar of Windows applications. 14 Chapter 1 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 23
Function Execute Left Button (1) Click twice quickly Right Button (4) Main touchpad (2) Tap twice (at the same speed as doubleclicking the mouse button) Center button (3) Select Drag Click once Click and hold, then use finger to drag the cursor on the touchpad Access context menu Scroll - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 24
keys. Hold while typing letters on embedded keypad. Num Lock Off Hold while using cursor-control keys. Type the letters in a normal manner. Windows Keys The keyboard has two keys that perform Windows-specific functions. 16 Chapter 1 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 25
Tab> Activates next taskbar button. + Opens the My Computer window + Opens Help and Support. + Opens the Find: All Files dialog box. + Acer eSetting Launches the Acer eSettings in Acer eManager. Fn-F3 Acer ePowerManagement Launches the Acer ePowerManagement in Acer - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 26
the screen brightness. Fn-z Brightness down Decreases the screen brightness Special Key You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type: The Euro symbol 1. Open a text editor or word processor. 18 Chapter 1 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 27
press the key at the bottom-right of the keyboard, or hold and then press the key at the upper-center of the keyboard. NOTE: This function varies by the operating system version. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 28
, you will be prompted to do so when running Acer eLock Management or Acer eRecovery Management for the first time. Acer eNet Management (for selected models) Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a variety of locations. To access this - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 29
move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Acer eNet Management does not store username and password information. Chapter 1 21 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 30
LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire (1394), Wired LAN and Optical Device if supported. DC Mode (Battery mode) There are four pre-defined profiles - Entertainment, Presentation, Word Processing, and - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 31
profile list. Battery status For real-time battery life estimates based on current usage, referto the panel on the lower left-hand side of the window. For additional options, click "Settings" to: T Set alarms. T Re-load factory defaults. T Select what actions will be taken when the cover is closed - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 32
ePresentation Management Acer ePresentation Management lets you project your computer's display to an external device or project using the hot key: Fn + F5. If auto-detection hardware is - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 33
by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook. The Acer eDataSecurity Management setup wizard will prompt you for - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 34
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Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy drives to ensure that data can't be stolen while your notebook is unattended. T Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 36
utility occupies space in a hidden partition on your system's HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: T Password protection. T Recovery of applications and drivers. T Image/data backup: T Back up to HDD (set recovery point). T Back up to CD/DVD - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 37
can also enable advanced options for full control over the following option: T Memory optimization - releases unused memory and check usage. T Disk optimization - removes unneeded items and files. T Speed optimization - improves the usability and performance of your Windows XP system. Chapter 1 29 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 38
up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant Messenger service. Getting to know your Acer OrbiCam 1 23 # Item No. Item 1 Lens 2 Power indicator 30 Chapter - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 39
prevent damage to the device. Launching the Acer OrbiCam To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen. OR Click Start > All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture windows window appears. Changing the Acer OrbiCam settings Resolution To change the - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 40
corner of the capture display, then select Camera Settings from the pop-up menu. You can adjust the Video, Audio, and Zoom/Face tracking CoapmtioenrasSferottmingthsis window. Video, Audio Zoom/Face tracking 32 Properties Driver Settings Chapter 1 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 41
apply an effect to your video transmissions. NOTE: The face tracking feature is not capable of centering your face beyond the capture window frame. Minimal head movements are tracked more efficiently. To enable the Acer VisageON: 1. Right click on this icon, then select VisageON from the pop-up menu - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 42
or MSSuiinlntgigplleleeUUUsseserer rs fMMrouumllttiiptphlleee pop-up menu. For multiple users, theUUfsaseecrress tracking feature automatically centers all the users' face in the capture window, otherwise the utility centers the face of the user closest to the camera. 2. Click the right icon to - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 43
effect to use. The selected effect appears in the video effects section of the VisageON window. NOTE: When using avatars, you may have to calibrate the face points to achieve better tracking. Follow screen instructions in the VisageON to continue. NOTE: You may use video effects when using the - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 44
Note: Using the System Utilities NOTE: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, firstSetnasrutreCthoant tthroe - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 45
is set to the manufacturer's recommendNedovtea:lueN. ote: Launch Manager Launch Manager allows"yEoausyto-laseutnthche fbourtteoansys"-laounncphabguetto2n4s located above the keyboard. You can access the Launch Manager by clicking on Start > All Programs > Launch Manager to start the application - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 46
Bus Power Management Interface Specification, USB 1.1/2.0, IEEE1394 1.0, USB/1394 CD-ROM Boot Up support, IrDA 1.0, HD Audio, WfM 2.0, PXE 2.1, BIS 1.0, PC99a and Mobile PC2001 Compliant, Intel Enhanced SpeedStep Technology, DMI 2.0, PS/2 keyboard and mouse Set by setup manual Second Level Cache - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 47
System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Built-in Intel® 945GM/PM (for TravelMate 3250) - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 48
Interface Item Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location 56K V.92 RJ11 Right side Specification Bluetooth Interface Item Chipset Data throughput Protocol Interface Connector type Specification Built-in Intel® ICH7M 723 bps (full speed - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 49
350 100 MB/Sec. Ultra DMA mode-5 5V(DC) +/- 5% Combo Drive Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Specification HLDS GCC-4244N Philips SCB5265 Panasonic UJDA770 With CD Diskette With DVD Diskette Sustained: Max 3.6Mbytes/sec - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 50
and DVD-RAM (optional) Supporting Multi Session) Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5 % (Operating) DVD-Super Multi Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 51
Read/Write), DVD-RAM Ver. 2.0&2.1&2.2 (Read/Write) Load: Manual Release: (a) Specification Realtek Supports ZV (Zoomed Video) port Specification ATI Radeon X1300 (for TravelMate 3250 discrete models) Built-in Intel® 945GM (for TravelMate 3250 UMA models) Built-in Intel® 910GML (for TravelMate - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 52
Item Core logic VGA LAN USB 2.0 Super I/O controller MODEM Bluetooth Wireless 802.11 b+g 44 Specification ATI Radeon X1300 (for TravelMate 3250 discrete models) Built-in Intel® 945GM (for TravelMate 3250 UMA models) Built-in Intel® 910GML (for TravelMate 2470) 128MB dedicated memory->ATI Radeon - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 53
Realtek ALC833 RICOH R5C382 Controller Keyboard Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Specification Renesas RE144B 88-/89-key Yes Plug USB keyboard to the USB port directly: Yes Battery Item Vendor & model name Battery - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 54
falling) +3.3V Typ. N/A Weight Physical Size(mm) Electrical Interface Support Color Viewing Angle (degree) Horizontal: Right/Left Vertial: Upper/Lower 420 (440max) 320.0x317.3x242.0x6.0 1 channel LVDS 262,144 40/40 10/30 Specification AUO B141EW01 V1 14.1 inches 303.36x189.6 1280x800 WXGA 0.237x0 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 55
G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) 0 to +50 -20 to +60 Specification 0 to +50 -25 to +60 Specification Darfon/V189-301GP N/A 9~21 2.56 (max disc may be power managed in this state. CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 56
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configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. VGA BIOS Ver 1227 KBC Ver Serial Number Asset Tag Number 01.00 xxxxxxxxxxxxxxxxxxxxxx N/A 22 Byte Produce Name Aspire 3620/TravelMate 2420 32 Byte Manufacturer Name: Acer - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 58
menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys (zx). T To bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 59
VGA BIOS Ver 1227 KBC Ver 01.00 Serial Number xxxxxxxxxxxxxxxxxxxxxx Asset Tag Number N/A 22 Byte Produce Name Aspire 3620/TravelMate 2420 32 Byte Manufacturer Name: Acer This field displays the VGA firmware version of the system. This field shows the keyboard This field displays the - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 60
on display: Network boot F12 Boot Menu D2D Recovery Item Specific Help [20:03:49] [06/05/2006] , , or 640 KB selects field. Shows system base memory size XXX Shows extended memory size [128MB] VGA memory size [Enabled] [Auto ] [Enabled] [Disabled] [Enabled] F1 Help - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 61
the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time System Date System Memory Extended Memory VGA Memory Quiet Boot Power on display Network Boot F12 Boot Menu D2D Recovery Description Format/Option Sets the system time. The - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 62
Setup Utility Advanced Security Serial Port Parallel port: Mode Infrared port (FIR): [Auto] [Auto] [ECP] [Enabled] Boot Exit Item Specific Help Configure Infrared Port using options: [Disable] No configuration [Enabled] User configuration [Auto] BIOS or OS chooses configuration (OS - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 63
is : HDD Password is Set Supervisor Password Set User Password Set HDD Password Password on Boot Clear Clear Clear [Enter] [Enter] [Enter] [Disabled] Item Specific Help Supervisor Password controls accesses of the whole setup utility. It can be used to boot up when Password on boot is enabled. F1 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 64
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Primary HardDisk Security Password on Boot Description Shows the setting of - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 65
Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press e twice without typing anything in the Enter - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 66
If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. 58 Chapter 2 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 67
Boot Exit Boot priority order: 1: IDE0: WDC WD200EB-(PM) 2: IDE1: Samsung CD-ROM 3: Boot 4. USB HDD 5. USB CD-ROM 6. USB Floppy 7. USB Key Item Specific Help Keys used to view or configure devices: to expands or collapses devices with a + or and moves the device up or down. - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 68
Setup Utility Information Main Advanced Security Boot Exit Exit Saving Changes Exit Disarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6 Change Values - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 69
Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 70
62 Chapter 2 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 71
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 72
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. 64 Chapter 3 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 73
and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Start Battery Middle Cover H*2 DIMM Cover Memory P*1 Keyboard ODD - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 74
LCD Module 4 screw caps J*4 for 15" J*8 for 15.4" LCD Bezel I*2 LCD Panel LCD Assembly G*8 I*2 LCD Inverter LCD LCD Wire Cable LCD Brackets Screw List Item Description A SCW HEX NYL I#R-40/O#4-40 L5.5 B SCREW MACH WAFER M2*L4 NI C CPU SCREW M2.5*4.3L (2.3 KG) D CPU SCREW M2.5*4.3L - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 75
Removing the Battery Pack 1. Unlock the battery lock. 2. Slide the battery latch then remove the battery. Chapter 3 67 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 76
and the HDD Module 1. Remove the five screws fastening the DIMM cover. 2. Detach the DIMM cover carefully. 3. Pop out the memory carefully. 4. Disconnect wireless main and auxiliary antenna from the wireless LAN card. 5. Pop out the wireless LAN card and remove it. 6. Remove the three screwss - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 77
the ODD module outwards then remove it. Removing the LCD Module 1. Detach the middle cover from the main uiit carefully. 2. Disconnect the launch board FFC from the launch board. 3. Remove the middle cover (with launch board and microphone) from the main unit. 4. Disconnect the microphone cable from - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 78
7. Then remove the launch board from the middle cover. . 8. Remove the screw holding the keyboard. 9. Turn over the keyboard as shown. 10. Disconnect the keyboard cable. 11. Remove the keyboard from the main unit. 12. Tear off the tapes fastening the wireless antenna cable. 13. Pull the antenna set - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 79
16. Remove two screws fastening the LCD hinges. 17. Then detach the LCD module from the main unit. Chapter 3 71 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 80
fan cable. 5. Turn over the lower case assemlby to the fron side, then detach the bluetooth module. 6. Disconnect the Bluetooth cable from the main board. 7. Disconnect the Bluetooth cable from the Bluetooth module as shown. 8. Disconnect the speaker set cable from the main board. 9. Remove the - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 81
case. 13. Remove the three screws fastening the system fan. 14. Detach the fan from the lower case. 15. Disconnect the RTC battery cable then detach the RTC battery. 16. Disconnect the launch board FFC from the main board. 17. Disconnect the modem cable from the main board. 18. Disconnect the - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 82
20. Remove the five screws fastening the heatsink. 21. Remove the heatsink from the main board. 22. Use a flat-headed screwdriver to release the CPU socket lock. 23. Remove the CPU from the CPU socket carefully. Disassembling the Upper Case Assembly 1. Remove the two screws fastening the LED board. - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 83
5. Remove the four screws fastening the touchpad bracket. 6. Remove the touchpad bracket (with touchpad). 7. Detach the touchpad from the touchpad bracke.t Chapter 3 75 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 84
3. Then detach the LCD bezel from the LCD module. 4. Remove the two screws fastening the LCD inverter. 5. Take out the LCD inverter from the LCD cover, then disconnect the LCD cable from the inverter. 6. Remove the two screws holding the digital camera to the LCD panel. 7. Detach the CCD panel from - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 85
tape fastening the LCD cable and detach the LCD cable from the LCD. 16. Remove the two screws holding the wireless antenna set to the LCD panel. 17. Take out the wireless antenna set from the LCD panel. 18. Remove the two screws holding the LCD hinges then remove the hinges. 19 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 86
78 Chapter 3 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 87
Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws fastening the HDD bracket. 2. Remove the HDD bracket. Disassembling the ODD Module 1. Remove the two screws holding the ODD fix holder bracket. 2. Then remove the ODD fix holder bracket. 3. Reove the two screws - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 88
80 Chapter 3 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 89
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 90
Follow the instructions in the message window. If an keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. Reconnect the keyboard cables. 2. Replace the keyboard. 3. Replace the main board. The following auxiliary input devices are supported - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 91
the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: 1. Remove the battery pack - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 92
If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem is not corrected, see "Undetermined Problems" on page 98. T If charge does not work, see "Check the Battery Pack" on page 85. 84 Chapter 4 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 93
still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. Reconnect the - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 94
next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 98. The display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 95
Failed at offset: nnnn BIOS ROM System board System RAM Failed at offset: nnnn DIMM System board Extended RAM Failed at offset: nnnn DIMM System board System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 96
, then reboot system. System board Previous boot incomplete - Default configuration used Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run "Load Default Settings" in BIOS Setup Utility. DIMM System board Diskette drive - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 97
Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See "Power System Check" on page 83.. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 98
initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 99
and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 100
8Ch 8Fh 90h 91h 92h 93h 95h 96h 97h 98h 99h 9Ah 9Ch 9Dh 9Eh 9Fh A0h A2h A4h A8h AAh ACh AEh B0h B2h B4h B5h B6h B9h BAh BBh BCh BDh BEh BFh C0h C1h C2h C3h C4h C5h C6h C7h C8h C9h 92 Code Beeps 1-2 1 POST Routine Description Initialize floppy controller Determine number of ATA drives (optional) - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 101
BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 102
Settings", then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work). battery pack and power adapter). See "Power System Check" on page 83. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 103
In Windows, multimedia programs, no sound comes from the computer. Internal speakers make noise or emit no sound. Audio driver enters hibernation mode. Touchpad Keyboard Hard disk connection board Hard disk drive System board See "Save to Disk (S4)" on page 47. LCD cover switch System board See " - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 104
Battery fuel gauge in Windows doesn't go higher than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 105
to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 106
1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T CD-ROM/Diskette drive Module T PC - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 107
10 BT1 Bluetooth module cable connector 4 U38 Cardbus controller (ENE CB-1410) 11 LEDB1 LED FFC connector 5 U43 LAN controller (Realtek RTL8100CL) 12 TAPD1 Touchpad cable connector 6 N/A Card reader controller (Ricoh R5C832) 13 KB1 Keyboard cable connector 7 WLBTN1 Wireless launch - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 108
DM2 9 DM1 10 RTC1 11 CN2 12 MINIC1 13 U62 DIMM 2 socket DIMM 1 socket RTC battery Card reader board connector Wireless LAN card slot South bridge (Intel ICH7M) 100 14 USB3 15 U67 16 LIN1 17 MIC2 18 module connector USB ports CPU socket North Bridge VGA controller Modem jack LAN jack Chapter 5 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 109
Jumper Settings/Clear BIOS Password Procedures 1. Remove the DIMM cover and the lower DDR2 memory module, then find out the G96 position on the main board. Please just the lower DDR2 memory module, you will need the upper DDR2 memory module to boot up the system. (You should tear off the mylar to - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 110
102 Chapter 5 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 111
gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3640/TravelMate 2440. Refer to this chapter whenever made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 112
3640/TravelMate 2440 FRU List Category Adapter No. Part Name and Description ADAPTER 65W DELTA SADP-65KB DBE ADAPTER 65W LITEON PA-165002WR ADAPTER 65W LISHIN SLS0335A19A54LF Acer Part No. AP.06501.007 AP.06503.011 AP.06506.003 Battery Boards BATTERY PACK LI 6CELL 2.0MAH SANYO BATTERY PACK - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 113
the black mylar as the image shows.. BT MODULE FOXCONN BCM2045 V00 Acer Part No. 54.TB2V1.001 54.A74V1.003 MODEM CABLE 50.TCZV1.006 LED CABLE 50.TCZV1.001 TOUCHPAD CABLE 50.TCZV1.002 Case/Cover/Bracket/Assembly BLUETOOTH CABLE 50.TCZV1.003 POWER CORD 2.5A 125V USA POWER CORD 10A - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 114
Part Name and Description LOWERCASE W/SPEAKER Acer Part No. 60.TCZV1.001 Speaker SPEAKER 23.TCZV1.003 Case/Cover/Bracket/Assembly MIDDLE COVER W/MICROPHONE (TRAVELMATE) 60.TCZV1.003 MIDDLE COVER W/MICROPHONE (ASPIRE) FRONT COVER DIMM COVER HDD COVER TOUCHPAD BRACKET 60.ADKV1.003 42.TCZV1 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 115
Category No. Part Name and Description COMBO MODULE 24X Acer Part No. 6M.TB2V1.001 CPU/Processor OPTICAL FIX HOLDER BRACKET 33.TB2V1.002 OPTICAL RAIL HOLDER OPTICAL BEZEL GBASE FOR COMBO COMBO MODULE 24X - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 116
Category Fan No. Part Name and Description OPTICAL FIX HOLDER BRACKET Acer Part No. 33.TB2V1.002 OPTICAL RAIL HOLDER OPTICAL BEZEL GBASE FOR DUAL DVD-RW DRIVE 8X S-MUTI HLDS GSA-4082N W/O BEZEL DVD-RW DRIVE - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 117
Category Heatsink No. Part Name and Description Acer Part No. HDD 60GB SEAGATE ST96812A KH.06001 W/SCREW W/O FAN 34.TB2V1.001 Keyboard Chapter 6 KEYBOARD 89KEY DARFON NSKH3M00 SWISS KB.A2707.011 KEYBOARD 88KEY DARFON NSKH30M02 TAIWAN(CHINESE) KEYBOARD 88KEY DARFON NSKH3M03 THAI KB.A2707.002 - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 118
89KEY DARFON NSKH3M0S SP KEYBOARD 89KEY DARFON NSKH3M0T TURKISH KEYBOARD 89KEY DARFON NSKH3M0U UK KEYBOARD 89KEY DARFON NSKH3M0W SWEDEN KEYBOARD 89KEY DARFON NSKH3M1A BELGIUM KEYBOARD 89KEY DARFON NSKH3M1B BR KEYBOARD 88KEY DARFON NSKH3M1D US-INTERNATIONAL Acer Part No. KB.A2707.012 KB - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 119
DARFON NSKAEK0S SP KEYBOARD 89KEY DARFON NSKAEK0T TURKISH KEYBOARD 89KEY DARFON NSKAEK0U UK KEYBOARD 89KEY DARFON NSKAEK0W SWEDEN KEYBOARD 89KEY DARFON NSKAEK1A BELGIUM KEYBOARD 89KEY DARFON NSKAEK1B BR KEYBOARD DARFON NSK-N7082 US-INTERNATIONAL KEYBOARD 89KEY DARFON NSKAEK1F SV Acer Part No - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 120
Category No. Part Name and Description WIRELESS ANTENNA LEFT/RIGHT Acer Part No. 25.TCZV1.001 LCD/INVERTER LCD BEZEL 14.1" W/LOGO HINGE PACK LEFT/RIGHT 60.AA6V1.004(Aspire) 60.TB2V1.004(TravelMate) 60.TCZV1.005(TravelMate) 60.TB2V1.005 6K.TB2V1.001 LCD 14.1" WXGA AU B141EW01 V.1 NONE GLARE LCD - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 121
Category Mainboard No. Part Name and Description Acer Part No. LCD BRACKET RIGHT 33.TB1V1.003 LCD BRACKET AG1910 W/O CPU W/ PCMCIA SLOT & RTC BATTERY MB.TCZV1.001 Battery PCMCIA Slot/PC Card Slot Memory Miscellaneous RTC BATTERY PCMCIA SLOY SDIMM 256M INFINEON HYS64T32000HDL-3.7-A DIMM 256M - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 122
Category No. Part Name and Description LCD SCREW RUBBER LCD RUBBER CUSHION Acer Part No. 47.A46V1.002 LCD SCREW RUBBER 47.TB1V1.001 Screws Microphone NAME PLATE NAME PLlATE (TM) 40.ADKV1.001 40.TCZV1.001 SCW - Acer TravelMate 3250 | TravelMate 3250 Service Guide - Page 123
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116 Chapter 6