Acer TravelMate 4000 TravelMate 2300/4000/4500 Service Guide
Acer TravelMate 4000 Manual
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- Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 1
Acer TravelMate 2300/4000/4500 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on TravelMate 2300/4000/4500 service guide. Date Chapter Updates II - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 3
by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 4
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. . Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 5
supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 6
VI - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 7
Project Name Platform naming M/B Chipset CPU LCD VGA Console display Arcade windows mode Optical Hot swapple HDD wireless WNC Bluetooth Battery Life Battery cell Port replicator LAN Card reader Smart card DASP Keyboard Subwoofer SPDIF OS Driver support Disk to Disk NB manager 2 weight No. 5 Kestrel - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 8
of video memory (manufacturing option) 3D graphics support Simultaneous display on LCD and CRT monitor, and other display devices like projector support USB) 2.0 ports T IEEE 1394 port T InvilinkTM 802.11b/g or LnviLinkTM 802.11a/b/g dual-band tri-mode Wireless LAN (manufacturing option) T Bluetooth - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 9
T T One Type II CardBus PC Card slot Upgradeable memory modules Acer EasyPort (only in TravelMate 4500) I/O Ports T T T T T T T T T T T T T T One Type II PC Card slot One RJ-11 phone jack (V.92, 56Kbps modem) One RJ-45 network jack One DC-in jac (AC adapter) One 100-pin port replicator connector - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 10
CORE/VRAM 2.5V_VGA Page : 10 BATTERY C CHARGER Page : 10 BATTERY SELECT Page : 10 3 4 5 BAY Page:16 ATA 66/100 ATA 66/100 AC97 AUDIO CODEC CONEXANT 20468-31 Page:13 AMP MAX9750 Page:14 USB USB PORT USB PORT Page : 15 Page : 15 Page: 15 D USB2,3,5 USB0,1 USB4 PROJECT:Kestrel Series Acer - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 11
Board Layout Top View 1 Keyboard Connector 2 Bluetooth Board Connector 3 LCD Cable Connector 4 LED Board Connector 5 Lid Switch 6 Modem Cable Connector 4 7 3 in 1 Connector 8 Speaker Connector 9 Internal Microphone Connector 10 Modem Board Connector 11 Touchpad Board Connector Chapter 1 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 12
Connector 10 RTC Battery Connector 11 DDR DIMM Connector 12 HDD Connector 16 Audio Cable Connector 17 Line-in Connector 18 Headphone Out Connector 19 Microphone-in Connector 20 USB Connector 21 IEEE 1394 Connector 22 PCMCIA 23 USB Connector 24 CPU Socket 25 USB Connector 26 S-Video 27 RJ45 and - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 13
13 IR 14 Bluetooth Switch 15 Wireless Switch 28 LAN Cable Connector 29 FAN Connector 30 LAN Cable Connector 6 Chapter 1 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 14
. Front Open View # Icon Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 Microphone Internal microphone for sound recording. 3 Keyboard Inputs data into your computer. 4 Palmrest Comfortable support area for our hands when you - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 15
9 Power button Turns the computer on and off. 8 Chapter 1 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 16
Lights when the battery is being charged 5 Bluetooth® Indicates that (optional) Bluetooth is communications enabled. 6 Wireless Indicates status of wireless LAN communi- communication cation. 7 Line-in/Mic-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 17
Left View # Icon Item Description 1 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. 2 LED indicator Lights up when the optical drive is active. 3 Emergency eject hole Ejects the optical drive - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 18
. Only one card can operate at any given time. 5 Two USB 2.0 ports Connects to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera). 6 S-video port Connects to a television or display device with S-video input. 7 Network jack Connect to an Ethernet 10/100-based network - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 19
Icon Item Description 1 Power jace Connects to an AC adapter. 2 External display port Connects a display device (e.g., external monitor, LCD projector). 3 100-pin port replicator Connects to an I/O port replicator, or Acer connector EasyPort expansion devices.(for (Manufacturing option - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 20
Locks the battery in place. 3 Memory compartment Houses the computer's main memory. 4 Hard disk bay Houses the computer's hard disk (secured by a screw). 5 AcerMedia bay release Unlatches the AcerMedia drive for latch removing the optical drive. (Only in TravelMate 4500) 6 AcerMedia - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 21
Indicators The computer has three easy-to-read status icons on the upper-right above the keyboard. Icon Function Caps lock Description Lights when Caps Lock is activated. Num lock Lights when Num Lock is activated. Media Activity Lights when the disc or AcerMedia is activated. 14 Chapter 1 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 22
In addition, there are two indicators at the front panel. Even when the cover is closed, the state or features can still be seen. Icon Function Power Description Lights when the computer is on. Battery indicator Lights when the battery is being charged. Chapter 1 15 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 23
Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key Caps Lock Num - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 24
Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 25
function: + Tab (Activates next taskbar button) + E (Explores My Computer) + F1 (Opens Help and Support) + F (Opens the Find: All Files dialog box + M (Minimizes all windows) j + + M (Undoes the minimize all windows) + R (Displays the Run... dialog box) This key has the same effect as clicking the - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 26
BIOS Acer Empowering key. Sleep Puts the computer in Sleep mode. Fn-F5 Fn-F6 Fn-F7 Display toggle Screen blank Touchpad toggle Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the display screen backlight - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 27
Hot Key Fn-y Icon Function Volume down Description Decreases the speaker volume. Fn-x Brightness up Increases the screen brightness. Fn-z Brightness down Decreases the screen brightness Alt Gr-$ US dollar Types the US dollar sign. Alt Gr-Euro Euro Types the Euro symbol. 20 Chapter 1 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 28
Special Key You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type: The Euro symbol 1. Open a text - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 29
reset by users. To set the mail, Web browser and programmable keys, run the acer Launch Manager. Launch Key Mail Web browser e P Default application Email application (user-programmable) Internet browser application (user programmable) Acer eManager application (userprogrammable) User-programmable - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 30
can easily access the features of Wireless and Bluetooth®. However, the Wireless and Bluetooth keys cannot be set by users. Description Bluetooth® communications Default application Lights to indicate the status of Bluetooth (optional) communications. Wireless communications Lights to indicate - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 31
This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. NOTE: If you are using an external USB or serial mouse, you can press Fn-F7 to disable the touchpad. Touchpad Basics The following teaches - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 32
Function Left Button Right Button Scroll Button Tap Scroll Click and hold the button in the desired direction (up/ down/left/right) NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 33
Supports DIMM voltage Supports DIMM package Memory module combinations Specification Phneoix 3A03 SST 39SF040A, 512KX8 CMOS Boot Block Flash Memory 512KB 32-pin PLCC ACPI 1.0b, PC Card 95, SM BIOS 2.3, IEEE1284-ECP/EPP, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CD - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 34
1024MB 1024MB 2048MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to could be reversed. LAN Interface Item Chipset Supports LAN protocol LAN connector type LAN connector location Features Specification Broadcom BCM4401 (10/100M); - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 35
location Bluetooth Interface Item Chipset Data throughput Protocol Interface Connector type 56K V.90/V.92 RJ11 Right panel Specification Specification Broadcom BCM2035 723 bps (full speed data rate) Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified). USB 1.1 Mini-USB - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 36
model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input RW, DVD-RAM (2.6GB, 4.7GB) CD: CD-DA, CD-ROM, CD-ROM XA, CD-R, CD-RW Photo (Multisession) Video CD, CD-Extra, (CD+), CD-test Load: Manual Release: - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 37
Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Specification Support disc formats 1. Reads data in each CD-ROM, CD-ROM XA, CD-1, Video CD, CD-Extra and CD-Text - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 38
Video Memory Item Chipset Memory size Interface USB Port Item Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control IEEE 1394 Port Item Chipset Number of IEEE 1394 port Location Connector type PCMCIA Port Item PCMCIA controller Supports card type Number of slots - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 39
Board Major Chips Item MODEM Bluetooth Wireless 802.11 b Wireless 802.11 b+g PCMCIA Audio 3-in-1 card reader Keyboard Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor & model name Battery Type Pack capacity Number - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 40
Display Mode Typical White Luminance (cd/m2) also called Brightness Luminance Uniformity Contrast Ratio Response Time (Optical Rise Time/Fall Time)msec Nominal Input Voltage VDD Typical Power Consumption (watt) Weight Physical Size(mm) Electrical Interface Support (RGB 6-bit data driver) 40/40 10/30 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 41
mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Typical White Luminance (cd/m2 200 10/30(typ) +3.3V 4.6 for backlight unit only 585 317.3x242.1x6.0 Hitachi 344x222.0x6.35 max 1 channel LVDS 262K colors (RGB 6-bit data driver) 15/35 45/45 0 to +50 -25 to +60 LCD - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 42
Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) 55~58K Hz Specification Specification 90V AC to 264V this state. CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power mode Also called - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 43
36 Chapter 1 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 44
run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen). Press m to enter setup. The default parameter of F12 Boot Menu is set to "disabled". If you - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 45
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use t. You can also press u to save any changes made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 46
BIOS Ver: VGA BIOS Ver: KBC Ver: Serial Number Asset Tag Number: Product Manufacturer Name: UUID: IC25N080ATMR04-0 MPAA01Q2G0746A MATSHITADVD-RAM UJ-825S 3A01 Montara-GME3360 PQ1A24 1234567890123456789012 1234567890 Aspire1680 Acer IDE master. This field displays the serial number of this unit - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 47
It allows the user to specify standard IBM PC AT system parameters. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on Display: Network boot: F12 Boot Menu: D2D recovery: Item Specific - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 48
suggested parameter settings. Parameter System Time System Date System Memory Extended Memory VGA Memory Fast Boot Power on display LCD Auto Dim Network Boot F12 Boot Menu D2D Recovery Description Format/Option Sets the system time. The hours are displayed Format: HH:MM:SS with 24-hour format - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 49
. Main Advanced Security Boot Exit Internal Touchpad: Infrared Port (FIR): [Both] [Enabled] Item Specific Help Configure Infrared Port using options: [Disable] No configuration [Enabled] User configuration [Auto] BIOS or OS chooses configuration (OS Controlled) Displayed when controlled by - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 50
Parameter Legacy USB Support Hard Disk Recovery Description Enables, disables USB interface devices support. (Enable for use with a non-USB aware Operating System such as DOS or UNIX). Enables or disables Hard Disk to Hard Disk system Recovery by pressing Fn+F10 key during POST. Options Option: - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 51
use. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Supervisor Password Is: User Password Is: Primary HardDisk Security: HDD Master ID: Set Supervisor Password Set User Passord Set HDD Password Password on Boot Clear Clear Clear 43883445 [Enter] [Enter] [Enter] [Disabled - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 52
Harddisk Security Password on Boot Description Shows the setting of the user password. Shows the setting of the Supervisor password Press Enter to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can enter Setup menu - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 53
3. Press e. After setting the password, the computer sets the User Password parameter to "Set". 4. If desired, you can opt to enable the Password on boot parameter. 5. When you are done, press u to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the w - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 54
If the verification is OK, the screen will display as following. The password setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 55
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Info. PhoenixBIOS Setup Utility Main Advanced Security Boot Exit CD-ROM/DVD Drive - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 56
use. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 57
becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 58
the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 59
AC adapter and all power and signal cables from the system. 3. Remove the battery pack. service purpose. The image below is for your reference. Please pay attention to the explanation below. IO Bezel Battery cover here also called RAM/Wireless cover. Screw Type Location M2.5*6 Bottom case and - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 60
Screw Type Location M2.5*6 Remove the IO bezel then 2 (Part number: 86.T23V7.010) you will see. M2.5*6 Remove M2.5*3 Detach the HDD module 1 (Part number: 86.T25V7.012) then you will see. M2.5*3 Remove the battery then you 1 (Part number: 86.T25V7.012) will see. Quantity Chapter 3 53 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 61
to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Start Battery *2 HDD Cover HDD Module *2 RAM/Wireless Cover Wireless LAN Card Memory CPU E*2 IO Bezel *2 Heatsink - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 62
LCD Module 4 screw pads M*4 LCD Bezel Antenna set *6 hinges *2 brackets LCD Cover LCD Assembly *4 LCD Inverter LCD Screw List Item Description A SCREW M2.0X3.0-I-NI-NYLOK B SCREW I2.5*3M-BNIH(M2.5L3) C SCREW M2.5*4L-BZN-NYLOK D SCREW M2.0X5-I-NI-NYLOK E SCREW MM25060IL69 F SCREW - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 63
Removing the Battery Pack 1. Unlock the battery lock. 2. Slide the battery latch as shown then remove the battery pack. 56 Chapter 3 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 64
HDD cover. 3. Detach the HDD module then remove it. Removing the Memory and the Wireless LAN Card 1. Remove the two screws that secure the RAM/Wireless cover. 2. Remove the RAM/Wireless cover. 3. Pop up the memory then remove it. 4. Disconnect the auxiliary and the main wireless antennae. 5. Pop - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 65
4. Remove the heatsink cover from the main unit. 5. Disconnect the fan cable. 6. Remove the four screws that secure the thermal module. 7. Pull the thermal module outwards then remove it. NOTE: The edge of the thermal module as shown is very sharp. Be very careful as you remove the thermal module. - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 66
Removing the ODD Module 1. Release the ODD latch. 2. Remove the ODD module from the main unit. . Removing the LCD Module 1. Remove the three screws holding the keyboard cover. 2. Open the LCD module as the picture shown then detach the keyboard cover from the main unit. . 3. Remove the two screws - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 67
. 60 Chapter 3 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 68
1. Remove the two screws holding the switch board. 2. Remove the switch board. 3. Disconnect the touchpad FFC from the main board. 4. Disconnect the bluetooth cable. 5. Remove the five screws that secure the upper case. 6. Remove the eighteen screws on the bottom as shown. 7. Detach the upper case - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 69
. 9. Detach the touchpad bracket from the upper case assembly. 10. Remove the touchpad from the upper case. 11. Remove the two screws that secure the bluetooth module. 12. Disconnect the bluetooth module then remove it. Disassembling the Lower Case Assembly 62 Chapter 3 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 70
1. Disconnect the MDC cable from the modem board. 2. Detach the MDC cable from the main board. 3. Remove the two screws holding the modem board. 4. Remove the modem board from the lower case. 5. Disconnect the speaker cable from the main board. 6. Remove the two screws that secure the main board. - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 71
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Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Disconnect the inverter board then remove it. 5. Remove the three screws holding the right hinge. 6. Then remove the three - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 73
13. Remove the left bracket as the picture shows. 14. Tear off the tape fastening the LCD cable. 15. Tear off the the LCD cable fastening the LCD cable, then remove it.. 66 Chapter 3 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 74
Disassembling the External Modules Disassembling the HDD Module 1. Remove the two screws holding the HDD bracket on one side. 2. Remove another two screws holding the HDD bracket on the other side. 3. Then take the hard disc drive out from the HDD bracket. Disassembling the Optical Drive Module 1. - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 75
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Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer error and displayed messages on screen. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems). Go - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 77
fail. Do the following to select the test device: 1. Boot from the diagnostics diskette and start the diagnostics program. 2. See if CD-ROM Test is passed when the program runs to CD-ROM Test. 3. Follow the instructions in the message window. If an error occurs, reconnect the connector on the System - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 78
power sources: 1. Remove the battery pack. 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 79
Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is to correct the problem. Do not replace a non-defective FRU: 1. After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver. 2. Run - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 80
can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 85. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 81
System CMOS checksum bad - Default configuration used Real time clock error Previous boot incomplete - Default configuration used Invalid System Configuration Data Operating system not found FRU/Action in Sequence See "Keyboard or Auxiliary Input Device Check" on page 70 RTC battery Run BIOS Setup - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 82
Error Message List No beep Error Messages FRU/Action in Sequence Power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter.) See "Power System Check" on page 71 Ensure every connector is connected tightly and correctly. Reconnect the DIMM. Main board. Power-on - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 83
system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM Autosize cache Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 84
8Ch Chapter 4 Beeps 2-2-3-1 POST Routine Description Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 85
multi-processor boards Install CD ROM for boot Clear huge ES segment boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 86
force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 87
See if the thermal module is overheat (Heat sink or fan). Main board Power source (battery pack and power adapter). See "Power System Check" on page 71. Battery pack Power adapter CPU Main board In Windows XP operating system, hold and press the power switch for more than 4 seconds. If the system - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 88
speakers make noise or emit no sound. Microphone cannot work Action in Sequence OS volume control Audio driver Speaker Main board Speaker Main board Audio driver Volume control in Windows XP Main board Power Management-Related Symptoms Symptom / Error The system will not enter hibernation mode - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 89
does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems. Parallel port device problems Action in Sequence Enter BIOS Setup Utility to execute "Load Setup defaults", then reboot system. Reconnect hard disk/CD-ROM drives/FDD or other - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 90
work correctly. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on page 85 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 91
defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the diagnostic test for the system board in loop mode at least 10 times. 2. If - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 92
1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4. Power-on the computer - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 93
to Build Master Hard Disc Drive CD to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. 4. NAPP CD will start to preload the - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 94
step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs. After you place the Recovery CD to the optical drive, you will see the display below. Chapter 4 87 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 95
7. Then insert the System CD to the optical drive. 8. You will see the screen displaying "PASS" when the system has buit NAPP Master hard disc drive. 88 Chapter 4 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 96
Disk to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. 4. NAPP CD will start to preload the system, please click [Y]. - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 97
than five languages could be loaded to the system. 6. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 98
After you place the Recovery CD to the optical drive, you will see the display below. 7. Then insert the System CD to the optical drive. Chapter 4 91 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 99
8. You will see the screen displaying "PASS" when the system has buit NAPP Master hard disc drive. 92 Chapter 4 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 100
Jumper and Connector Locations Top View Chapter 5 1 Keyboard Connector 2 Bluetooth Board Connector 3 LCD Cable Connector 4 LED Board Connector Chapter 5 CN5 CN6 CN2 CN3 7 3 in 1 Connector CN10 8 Speaker Connector CN12 9 Internal Microphone Connector CN11 10 Modem - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 101
5 Lid Switch 6 Modem Cable Connector SW2 CN4 11 Touchpad Board Connector CN8 94 Chapter 5 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 102
CN24 CN26 CN31 CN32 CN33 U53 16 Audio Cable Connector 17 Line-in Connector 18 Headphone Out Connector 19 Microphone-in Connector 20 USB Connector 21 IEEE 1394 Connector 22 PCMCIA 23 USB Connector 24 CPU Socket 25 USB Connector 26 S-Video 27 RJ45 and RJ11 Connector 28 LAN - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 103
14 Bluetooth Switch 15 Wireless Switch SW4 SW3 29 FAN Connector 30 LAN Cable Connector CN20 CN17 96 Chapter 5 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 104
(Field Replaceable Unit) listing in global configurations of TravelMate 4000/ 4500 series products. Refer to this chapter whenever ordering for parts , it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 105
Exploded Diagram 98 Chapter 6 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 106
TravelMate 4000 Picture Adapter No. N/S N/S N/S Battery N/S Boards 9 Partname And Description Part Number ADAPTER 65W 3 PIN DELTA SADP-65KB BF 19V ADAPTER 65W 3 PIN LITE-ON PA-1650-02 QA 19V ADAPTER 65W 3 PIN LI-SHIN SLS0335A 19V TBD TBD TBD BATTERY SANYO LI-ION 4S2P 4.4A 4UR18650F-2-QC140 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 107
TravelMate 4000 Picture Cables No. N/S Partname And Description FFC CABLE - TP/B TO MB N/S AF (3 PIN) MIDDEL COVER ERGO W/BUTTON Note: The middle cover on the exploded diagram is non-ergo for Aspire series. UPPER CASE ERGO W/TP, TP BRACKET, TP TO TP BOARD FFC CABLE Note: The upper case on the - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 108
TravelMate 4000 Picture No. 22 Partname And Description HEATSINK COVER Part Number 42.T50V7.003 26 HDD COVER 42.T50V7.004 36 3 IN 1 DUMMY COVER 42.T51V7. - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 109
TravelMate 4000 Picture No. 27 29 Partname And Description DVD-ROM DRIVE 8X QSI SDR-083 DVD/CDRW COMBO DRIVE 24X QSI SBW242C DVD/CDRW COMBO DRIVE - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 110
TravelMate 4000 Picture No. 11 Partname And Description TM4500/TM4000/TM2300 KEYBOARD DARFON US International Note: The keyboard on the exploded diagram is non-ergo for Aspire series. TM4500/TM4000/TM2300 KEYBOARD DARFON Chinese TM4500/TM4000/TM2300 KEYBOARD DARFON Spanish TM4500/TM4000/TM2300 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 111
TravelMate 4000 Picture LCD Module No. N/S Partname And Description Part Number LCD MODULE 14.1 IN. XGA AU B141XG05 6M.T51V7.011 LCD MODULE 14.1 IN. XGA QDI QD141XLH12 6M.T51V7.012 LCD MODULE 14.1 IN. XGA CMO LK.14109.003 LCD 14.1 IN. TFT XGA CMO N141XB-L01 LK.1410D.003 LCD 15" TFT XGA - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 112
TravelMate 4000 Picture No. 16 Partname And Description LCD CABLE - 14.1 IN. XGA LCD CABLE - W/LOGO ANTENNA 14/15 IN. 60.T50V7.003 LCD PANEL W/LOGO ANTENNA 15.4 IN. 60.T50V7.005 Main Board Memory Chapter 6 20 LCD BEZEL W/RUBBER PAD 14 IN. 60.T51V7.002 LCD BEZEL W/RUBBER PAD 15 IN. 60.T50V7 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 113
TravelMate 4000 Picture No. N/S Partname And Description 512M Infineon SO-DIMM DDR333 512MB HYS64D64020GBDL-6-C (.11u/B) Part Number KN.51202.013 Speaker N/S 512MB NANYA SO-DIMM DDR333 512MB - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 114
PIN LITE-ON PA-1650-02 QA 19V ADAPTER 65W 3 PIN LI-SHIN SLS0335A 19V TBD TBD TBD BATTERY SANYO LI-ION 4S2P 4.4A 4UR18650F-2-QC140 BATTERY PANASONIC LI-ION 4S2P 4.4A CGR-B/8B5AE BATTERY SIMPLO LI-ION 4S2P 4.4A 9163020 TBD TBD TBD MODEM BOARD BLUETOOTH MODULE W/ANTENNA WIRELESS LAN BOARD (802.11b - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 115
TravelMate 4500 Picture Combo Module No. Partname And Description INTEL PENTIUM M 1.5G 2M 400FSB uFCPGA2 SL6F9 B-1 STEPPING INTEL PENTIUM M 1.6G 2M 400FSB uFCPGA2 SL7EG B-1 STEPPING INTEL - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 116
TravelMate 4500 Picture No. Partname And Description DVD DUAL BEZEL FOR LITE-ON Part Number 42.T50V7.012 DVD SUPER MULTI MODULE KME UJ-830B SWAP - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 117
TravelMate 4500 Picture LCD No. Partname And Description TM4500/TM4000/TM2300 KEYBOARD DARFON UK TM4500/TM4000/TM2300 KEYBOARD DARFON German TM4500/TM4000/TM2300 KEYBOARD DARFON Italian - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 118
TravelMate 4500 Picture No. Partname And Description Part Number LCD 15 IN. XGA 50.T50V7.004 33.T50V7.002 33.T50V7.003 60.T50V7.003 60.T50V7.004 LCD MODULE 15 IN. SXGA CMO N150P2L04 LCD 15" TFT SXGA+ CMO N150P2-L04 LCD INVERTER BOARD LCD CABLE - 15 IN. SXGA LCD BRACKET W/HINGE 15 IN. - L LCD - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 119
TravelMate 4500 Picture No. Partname And Description Part Number LCD PANEL W/LOGO ANTENNA 14/ .006 19.T50V7.001 50.T50V7.005 33.T50V7.002 33.T50V7.003 60.T50V7.003 60.T50V7.004 Mainboard Memory LCD MODULE 15.4 IN. WXGA QDI QD15TL02-01 LCD 15.4 IN. WXGA QDI QD15TL02-01 LCD INVERTER BOARD LCD - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 120
TravelMate 4500 Picture Speaker Heatsink Miscellaneous Weights Saver 2nd HDD Base 2nd HDD Cover 2nd HDD Bracket Kit Screw No. SPEAKER Partname And Description 256M Samsung - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 121
114 Chapter 6 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 122
Chapter 6 115 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 123
Model Definition and Configuration TravelMate 4000 Series Appendix A Model Number 4001WLCi LCD 15.4" 715 (1.5GHz/2M) PM 715 (1.5GHz/2M) PM 715 (1.5GHz/2M) PM 715 (1.5GHz/2M) Memory DDR333 1 or 2x256MB DDR333 1 or 2x256MB DDR333 1x256MB DDR333 1x256MB DDR333 1x256MB DDR333 1x256MB DDR333 2x256MB - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 124
and test procedures, please refer to the TravelMate 2300/4000/4500 series Compatibility Test Report released by the Acer Mobile System Testing Department. NOTE: Test Compatible List is NOT ready when the service guide is released. We will update test compatible list accordingly once we got test - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 125
Microsoft® Windows® XP Pro Environment Test Processor Item Memory LCD LCD LCD LCD Specifications Intel Celeron (Hitachi) 15.0"XGA N150X3-L07 (CMO/IDT) 15.0"XGA CLAA150XH01-N (CPT) 15.0"SXGA+ B150PG01 with NEC driver IC (AU) 15.0"SXGA+ N150P2-L04 (200nit) (IDT(CMO) 15.0"SXGA+ B150PG03 (200nit) - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 126
Drive DVD-ROM Drive 8X DVD/CD-RW Combo DVD-dual DVD-Super Multi AC Adapter (3 pin) Power Cord Battery Li-Ion, 8 cells CRT Port BF Lite-on NB Adapter 65W, PA-1650-02 LSE NB Adapter 65W, P0335A1965 King Cord Sanyo 4UR18650F-2-QC140 ZL1,4S2P,4.4A / AHA842223I4 Panasonic CGR-B/8B5AE,ZL1,4S2P,14.8V,4. - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 127
Pioneer DVR-104 Ricoh MP5125A YAMAHA CD/RW-70 Printer: HP3425 Printer Handy Drive: SanDisk Cruzer USB 2.0 Handy Drive 256MB USB Mouse: BenQ M102-G80 Logitech Mouse M-BE58 Microsoft Wheel Mouse Optical USB & PS2 Compatible Acer MP0930 USB Keyboard: Microsoft Internet Keyboard Pro BenQ 6511-ME KILITEK - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 128
GB LAN HUB PS/2 Port COM Port S-Video PC Card Specifications USB CCD: ViewQuest NB330 USB HDD: HD 530 Tested to comply with FCC Standards USB FDD: Teac USB FDD Yano USB FDD UFD-04 NEC USB FDD Mitsumi USB FDD D353FUE USB Speaker: J-S USB 3D Speaker /J1321 USB Printer: Canon BJC-3000 HD DeskJet 930C - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 129
Cards Item Memory Card Audio Jacks Access Point Bluetooth HDD ODD Specifications LAN+Modem card: Xircom CreditCard Ethernet + Modem 56k (CEM56-100) ATA Card: 4 in1 WIN&MAC Card reader+Transcend 128MB Apapter CF Card Read + PNY CF CARD 128MB Wireless LAN Card: CISCO AIRONET 350 SERIES\AIR-PCM350 - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 130
and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: T Service guides for all models T User's manuals T Training materials T Bios updates T Software utilities - Acer TravelMate 4000 | TravelMate 2300/4000/4500 Service Guide - Page 131
126 Appendix C