Acer TravelMate 4730 TravelMate 4730/4730G Service Guide
Acer TravelMate 4730 Manual
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- Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 1
TravelMate 4730/4730G Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 2
Revision History Please refer to the table below for the updates made on TravelMate 4730/4730G Series service guide. Date Chapter Updates II - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 3
stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 4
additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 5
available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 6
VI - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 7
of Contents System Specifications 1 Features 1 System Block Diagram 4 Your Acer Notebook tour 5 Front View 5 Closed Front View 6 Left View 7 Right View 8 Rear View 8 Bottom View 9 Indicators 10 Easy-Launch Buttons 10 Touchpad Basics (with fingerprint reader 11 Using the Keyboard 12 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 8
Left Speaker Module 74 Removing the Right Speaker Module 76 Removing the Bluetooth Module 77 Removing the Modem Module 78 Removing the Mainboard 79 Removing LCD Module 113 Replacing the Antenna Cables 115 Replacing the Keyboard 117 Replacing the Switch Cover 117 Replacing the WLAN Module - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 9
) List 149 TravelMate 4730/4730G Exploded Diagrams 150 Main Module 150 LCD Module 151 TravelMate 4730/4730G FRU List 152 Model Definition and Configuration 166 TravelMate 4730/4730G Series 166 Test Compatible Components 175 Microsoft® Windows® Vista Environment Test 176 Online Support - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 10
Table of Contents X - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 11
® Wireless WiFi Link 5150/5350 (Subject to availability) System Memory • Dual-Channel DDR2 SDRAM support • Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules* Display and graphics • 14.1" WXGA 1280 x 800 • Mobile Intel® GM45 Express Chipset* • NVIDIA® GeForce® 9300M GS - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 12
Star 4.0 Input Devices • 88-/89-/93-key keyboard • Touchpad pointing device I/O interface • Acer EasyPort IV connector • PC Card slot (Type II) • Acer Bio-Protection fingerprint reader* • 5-in-1 card reader (SD™, MMC, MS, MS PRO, xD) • 3 USB 2.0 ports • HDMI™ port with HDCP support* • External - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 13
-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% NOTE: Items marked with * denote only selected models. The specifications listed above are for reference only. The exact configuration of your PC depends on the model purchased. Chapter 1 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 14
System Block Diagram 4 Chapter 1 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 15
Crystal Eye Display screen Empowering key Web camera for video communication (only for certain models). Also called Liquid-Crystal Display (LCD), displays computer output. Launch Acer Empowering Technology. Status indicators Speakers Keyboard Palmrest Light-Emitting Diodes (LEDs) that light up to - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 16
right) Touchpad Power button Description The left and right buttons function like the left and right mouse buttons. *The center button serves as Acer BioProtection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). Touch-sensitive pointing device which - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 17
PC Card slot Description Connects to Acer EasyPort IV (only for certain models). Connects to an Ethernet 10/100/1000-based network. Connects to a display device (e.g. external monitor, LCD projector). Connects to a television or display device with HDMI input (only for certain models). Connect - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 18
Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off. USB 2.0 port Connect to USB 2.0 devices (e.g. USB mouse, USB camera). Modem (RJ-11) port Connects to a phone line. No. 1 2 Icon Item Ventilation slots DC-in jack Description Enable the - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 19
Bottom View No. 1 2 3 4 5 6 7 Icon Item Battery bay Description Houses the computer's battery pack. Battery lock Memory compartment Hard disk bay Acer DASP (Disk Anti-Shock Protection) Ventilation slots and cooling fan Battery release latch Locks the battery in position. Houses the computer's - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 20
Technology Web browser Description Launch Acer Empowering Technology. (user-programmable) Internet browser (user-Programmable) Mail Email application (user-Programmable) Bluetooth communication switch Wireless communication switch Enables/disables the Bluetooth function. Enables/disables the - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 21
two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. • Use Acer Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function (only for certain models) or the 4-way scroll (3) button (only for - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 22
cursor-control key symbols are not printed on the keys. Desired access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys Num Lock on Type numbers in a normal manner. Num Lock off Hold while using cursorcontrol keys. Hold while typing letters on - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 23
keyboard has two keys that perform Windows-specific your computer (if you are connected to a network domain), or switch users (if you're not connected to a network domain) < > + Open Windows Mobility Center < > + : Display the System Properties dialog box < > + : Restore minimized - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 24
most of the computer's controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the Acer eSettings Management Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Brightness up Brightness down Hotkey help Acer - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 25
support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. The US dollar sign 1. Open a text editor or word processor. 2. Hold and then press the key at the upper-center of the keyboard. NOTE: This function varies by the operating system - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 26
Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint features, Acer Bio-Protection Fingerprint Bio-Protection help files. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 27
Gridvista is dual-display compatible, allowing two displays to be partitioned independently. AcerGridVista is simple to set up: 1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar. 2. Drag and drop each window into the appropriate grid. 3. Enjoy - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 28
Flash BIOS ROM size 2MB BIOS package ACPI 2.0 compliance with Intel Speed Step Support C1, C2, C3, C4, C6 and S3, S4 for mobile CPU Supported protocols • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBUS - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 29
System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Memory module combinations Specification Built-in 0MB (no on-board memory) 2 sockets 2 GB 4G for 64bit OS (with two 2GB SODIMM) Two - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 30
WiMAX - NW Operator Manageability Specification Intel Ebron/Shirley Peak 802.16e Mobile WiMAX and 802.11abgn USB and PCI Express PCIe Mini Card 2.3-2.7GHz, 3.3-3.8GHz1, 5.1-5.8GHz Windows XP and Vista Co-Existence Layer and Single Comms Control GUI Ebron's Wi-Fi drivers are compatible with Shiloh - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 31
Level Number of USB port Location PCMCIA Port Item PCMCIA controller Supports card type Number of slots Access location Specification Built in 2.0 3 1 right side, 2 left side O2 OZ601 Push 1 Left side Specification System Board Major Chips Item Core logic VGA LAN USB 2.0 Super I/O controller - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 32
keyboard work simultaneously Specification ENE KB926 88-/89-/93-key Yes Plug USB keyboard to the USB port directly: Yes Battery Item Vendor & model name Battery Type Pack capacity Number of battery (watt) Weight (without inverter) Physical Size (mm) Electrical Interface Support Color Viewing Angle - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 33
System Power Management Features Item Specification • Suspend to RAM or Suspend to Disk mode, by time out or by hot key • HDD Local Stand-By mode by time out • LCD Local Stand-By mode by time out • Low battery alarm by beep • Auto-backlight off when LCD cover closed • Full ACPI 1.0B supported - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 34
24 Chapter 1 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 35
POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility. Navigating the BIOS Utility There are six menu options: Information, Main, Advanced, Security, Boot, and Exit. Follow these instructions: • To choose a menu, use the left and right arrow - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 36
System BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: v0.16-T6 nVidia NB9M-GS VER62.98.1F.00.00 TravelMate 4730 Acer device installed in the system. Displays system BIOS version. This field displays the VGA firmware version of the system. - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 37
allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Main System Time System Date Total Memory Video Memory InsydeH20 Setup Utility Advanced Security Power Boot [13:04:04] [06/04/2008] 4095 MB [256MB] Rev. 3.5 Exit Item Specific Help - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 38
user to configure the various advanced BIOS options. IMPORTANT:Making incorrect settings to items on these pages may cause the system Root Port 6 [Disabled] Rev. 3.5 Exit Item Specific Help Configures Boot Settings. XASF Configuration F1 Help ESC IDE Configuration Video Configuration Description - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 39
menus. ASF Configuration Enter the ASF Configuration menu. Submenu Items • USB Driver Select • EHCI 1 and 2 • UHCI 1 to 5 • Per-Port Value • FACP C3 Latency Value • FACP RTC S4 Wakeup • APIC IO APIC Mode • HPET Support • Base Address select N/A • VC1 Enable • ASPM • URR • FER • NFER • CER • CTO - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 40
set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can enter three tries before the system halts. Don't forget your password. If you forget your password, you may have to return your notebook computer to your dealer - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 41
the screen. 3. Press Enter. After setting the password, the computer sets the User Password parameter to "Set". 4. If desired, you can opt to enable the . 5. When you are done, press F10 to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the ↑ and ↓ - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 42
parameter. 6. When you are done, press F10 to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. The password setting is complete after the user presses Enter. If the current password entered does not match the actual current password - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 43
user to configure various CPU and power management options and device wakeup behavior. InsydeH20 Setup Utility Information Main Advanced Security Power Boot XAdvanced CPU Control XPlatform Power Management Rev. 3.5 Exit Item Specific Mode • CMP Support • Use XD capability • VT Support • C-States • - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 44
/S3 Sleep State. Enable or Disable wake up when the system power is off and a PCI Power Management Enable wake up event occurs. Enable or Disable wake up when the system power is off and a modem attached to the serial port is ringing. Disable - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 45
allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the 5. Network Boot : MBA v11.0.3 Slot 0500 6. USB CDROM : Rev. 3.5 Exit Item Specific Help Use or to select a device, then press to move it down the list, or to move it - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 46
BIOS Utility. InsydeH20 Setup Utility Information Main Advanced Security Power Boot Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Rev. 3.5 Exit Item Specific Help Exit System Changes Save Changes Description Exit System Setup and save your changes to - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 47
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, the system will not boot as the BIOS is not loaded. Perform the - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 48
4. In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. 5. Flash is complete when the following message displays. 6. Shutdown or reboot base on iflash.bat command. 38 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 49
below. To reset the HDD password, run HDD_PW.EXE as follows: 1. Key in hdd_pw 15494 0 2. Press 2. 3. Select one upper-case string from the list. 4. Reboot system and key in the selected string (0KJFN42 or UVEIQ96) on the HDD User Password screen. Chapter 2 39 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 50
Remove BIOS Password: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run BIOS_PW.EXE as follows: 1. Key in bios_pw 14452 0 2. Select one string from the list. 40 Chapter 2 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 51
3. Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user password. Chapter 2 41 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 52
42 Chapter 2 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 53
Machine Disassembly and Replacement Chapter 3 This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 54
Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. 4. Remove the battery - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 55
instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard Black Black Black Silver Black Black Part No. MA000005YG0 MMCK20060G0 MA000005YG0 MA0000060G0 MAAA03032G0 MA000002NG0 MA0000060G0 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 56
Removing the Battery Pack 1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2). 1 2 46 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 57
Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot. Chapter 3 47 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 58
Removing the NewCard dummy card 1. Push the NewCard eject button to eject it, then push it all the way in to eject the NewCard dummy. 2. Pull it out from the slot. 48 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 59
Removing the Lower Covers 1. See "Removing the Battery Pack" on page 46. 2. See "Removing the SD dummy card" on page 47. 3. See "Removing the NewCard dummy card" on page 48. 4. Loosen the five - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 60
7. Remove the WLAN cover as shown. 50 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 61
Removing the DIMM Modules 1. See "Removing the Battery Pack" on page 46. 2. Remove the Memory Module cover See "Removing the Lower Covers" on page 49. 3. Push out the release latches on both sides - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 62
Removing the WLAN Module 1. See "Removing the Battery Pack" on page 46. 2. Remove the WLAN cover. See "Removing the Lower Covers" on page 49. 3. Remove the adhesive tape and disconnect the antenna cables - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 63
5. Detach the WLAN board from the WLAN socket. NOTE: When re-attaching the antenna to the WLAN board, make sure the cables are arranged under the WLAN bracket. Chapter 3 53 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 64
Disk Drive Module 1. See "Removing the Battery Pack" on page 46. 2. Remove the HDD cover, See "Removing the Lower Covers" on page 49. 3. Use the mylar tab to slide and lift up the hard disk drive module to remove. NOTE: To prevent damage to device, avoid pressing down on it or placing - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 65
5. Remove the four screws securing the hard disk to the carrier. Step HDD Carrier Size M3*3.5 (NL) 6. Remove the HDD from the carrier. Quantity 4 Screw Type Chapter 3 55 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 66
Optical Drive Module 1. See "Removing the Battery Pack" on page 46. 2. Remove the Memory cover. See "Removing the Lower Covers" on page 49. 3. Remove the screw securing the ODD module. Step ODD Module Size M2.5*5(NL) Quantity 1 Screw Type 4. Using a screw driver, push the ODD module through the - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 67
5. Remove the three screws securing the ODD bracket and remove the ODD bracket from the ODD module. Step ODD Bracket Size M2*3 (NL) Quantity 3 6. Insert a pin in the eject hole of the ODD to eject the ODD tray. Screw Type 7. Press down on the locking catch to release the ODD cover and remove. - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 68
Cover Upper Cover Touch Pad Bracket Launch Board Speaker I/O Board Bluetooth Board Modem Module Mainboard Thermal Module Screw M2*3 (NL) M2 8 7 2 2 4 1 1 2 1 4 Color Part No. MA0000060G0 MA000005YG0 MA000007YG0 MA000005YG0 MA000007YG0 MA0000060G0 MA0000060G0 MA0000060G0 MA000007YG0 MA0000060G0 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 69
Cover may cause damage to the outer casing. It is recommended that only fingers are used to remove the Switch Cover. 1. See "Removing the Battery Pack" on page 46. 2. Locate and remove the five securing screws as shown. Step Switch Cover Size M2.5*3 Quantity 5 Screw Type 3. Turn the computer - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 70
Keyboard 1. See "Removing the Battery Pack" on page 46. 2. See "Removing the Switch Cover" on page 59. 3. Remove the two screws securing the keyboard to the upper case. Step Keyboard Size M2*3 Quantity 2 4. Lift the keyboard as shown to remove from the chassis. Screw Type 5. Turn the keyboard - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 71
from the chassis. Removing the Power Board 1. See "Removing the Battery Pack" on page 46. 2. See "Removing the Keyboard" on page 60. 3. Disconnect the Power Board cable from the mainboard. 4. Remove the two securing screws from the Power Board. NOTE: The left hand securing - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 72
Step Power Board Size M2*3 Quantity 2 Removing the Launch Board 1. See "Removing the Battery Pack" on page 46. 2. See "Removing the Keyboard" on page 60. 3. Disconnect the Launch Board cable from the mainboard. Screw Type 4. Remove the two securing screws from the Launch Board. NOTE: The right - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 73
Board Size M2*3 Quantity 2 Removing the Antenna 1. See "Removing the WLAN Module" on page 52. 2. Remove the Antenna Cables from the securing guides as shown. Screw Type 3. Turn the computer over, remove the adhesive tape and disconnect the FCC cables to expose the antenna cables underneath - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 74
4. Secure the FFC cable out of the way using the adhesive tape. 5. Turn the computer over and push the cables through the underside of the chassis. 6. Turn the computer over, and remove the cable from the mainboard as shown. 7. Remove the Antenna Cables from the housing well as shown. NOTE: Place - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 75
Removing the LCD Module 1. Remove the Battery Pack. See "Removing the Battery Pack" on page 46. 2. Remove the Lower Covers. See "Removing the Lower Covers" on page 49. 3. Remove the WLAN Module. See "Removing the WLAN Module" - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 76
7. Remove the four securing screws (two on each side) connecting the LCD module. Step LCD Module (Red callout) LCD Module (Blue callout) Size M2.5*9 M2.5*5 Quantity 2 2 8. Carefully remove the LCD module from the chassis. Screw Type 66 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 77
Removing the Upper Cover 1. See "Removing the Battery Pack" on page 46. 2. See "Removing the LCD Module" on page 65. 3. Turn the computer over. Remove the sixteen screws on the bottom panel. Step Upper Cover Size M2.5x9 Quantity 16 Screw Type Chapter 3 67 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 78
4. Turn the computer over and disconnect the seven cables from the mainboard as shown. A B C G F ED Disconnect A as shown. If necessary, remove FFC G Pull back the securing strip and disconnect B and C before beginning. as shown. B C Remove the antenna cables from the housing and Release - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 79
Disconnect the Power Board FFC (E) first before removing FFC D. Pull back the locking latches to release D. Release the securing latches and disconnect F as shown. Release the securing latches and disconnect G as shown. 5. Remove the single screw on the top panel. Step Upper Cover Size M2.5*9 ( - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 80
6. Grasp the top left corner first and pry the cover off. 7. Continue moving from left to the right corner and pry it off the lower cover. 8. Move to the bottom right corner and pry it up. 70 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 81
9. The Upper Cover can now be removed from the lower base. Removing the Finger Print Reader 1. See "Removing the Upper Cover" on page 67. 2. Remove the securing screw from the Finger Print Reader board, and ensure - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 82
bracket. Bracket Pad 4. Using your fingers, gently lift the Finger Print Reader board from the Upper Cover. 5. Pull the Finger Print Reader FFC through the touchpad bracket taking care not to fray the cable. 72 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 83
Removing the Touch Pad Bracket 1. See "Removing the Upper Cover" on page 67. 2. Peel back the Finger Print Reader FFC to expose the Touch Pad connector. 3. Disconnect the Touch Pad FFC from the Touch Pad board. 4. Lift up the covering and remove the securing screw. Step Touch Pad Bracket Size M2 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 84
5. Remove the Touch Pad bracket. IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire Upper Cover. Removing the Left Speaker Module 1. See "Removing the Upper Cover" on page 67. 2. Peel back the adhesive strip to expose the speaker cabling. 3. Remove - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 85
Step Left Speaker Module Size M2.5*3 (NL) Quantity 2 Screw Type 4. Grasp both ends of the mylar cover and carefully pull back to expose the speaker cable. Chapter 3 75 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 86
Removing the Right Speaker Module 1. See "Removing the Upper Cover" on page 67. 2. Remove the two securing screws from the speaker module. Step Right Speaker Module Size M2.5*3 (NL) 3. Grip the Speaker Module and remove. Quantity 2 Screw Type 76 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 87
Removing the Bluetooth Module 1. See "Removing the Upper Cover" on page 67. 2. Remove the adhesive strip to expose the Bluetooth cable. 3. Disconnect the bluetooth cable as shown. 4. Lift the corner of the module up, then grasp to remove. Chapter 3 77 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 88
Removing the Modem Module 1. See "Removing the Upper Cover" on page 67. 2. Disconnect the RJ-11 cable as shown. 3. Remove the two (2) securing screws. Step Modem Module Size M2*3 (NL) Quantity 2 4. Lift the module and remove from the lower cover as shown. Screw Type 78 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 89
the LCD Module" on page 65. 2. See "Removing the Upper Cover" on page 67. 3. See "Removing the Modem Module" on page 78. 4. Turn the lower base over on a clean surface, and disconnect the DC-IN cable as shown. IMPORTANT:Ensure the cable can easily pass through the lower cover during mainboard - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 90
6. Remove the two securing screws from the Mainboard. Step Mainboard Mainboard Size M2.5*9 (NL) Green Call out M2.5*3 (NL) Red Call out Quantity 1 1 7. Lift the mainboard to expose the DC-IN jack and USB cable. Screw Type 8. Remove the DC-IN jack and USB cable as shown. 80 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 91
9. Grasp the mainboard by both sides and pivot upwards to remove. CAUTION: Ensure the I/O ports at the bottom of the mainboard are clear of the bottom base to prevent damage to the mainboard. Chapter 3 81 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 92
Removing the USB Board 1. Remove the mainboard. See "Removing the Mainboard" on page 79. 2. Remove cable from the USB board. 3. Remove the two securing screws from the USB board and lift clear of the chassis. 82 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 93
Removing the RJ-11 Port 1. See "Removing the Mainboard" on page 79. 2. Disconnect the RJ-11 cable from the modem module. 3. Grasp the cable and gently lift it out of the housing well. 4. If necessary insert tweezers in the RJ-11 jack, lift the RJ-11 jack from the base. Chapter 3 83 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 94
Removing the Thermal Module 1. See "Removing the Battery Pack" on page 46. 2. See "Removing the LCD Module" on page 65. 3. See "Removing the Upper Cover" on page 67. 4. See "Removing the Mainboard" on - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 95
7. Lift the Thermal Module clear of the Mainboard. Chapter 3 85 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 96
Removing the CPU 1. See "Removing the Battery Pack" on page 46. 2. See "Removing the Upper Cover" on page 67. 3. See "Removing the Mainboard" on page 79. 4. See "Removing the Thermal Module" on - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 97
Removing the VGA Module 1. Remove the mainboard. See "Removing the Mainboard" on page 79. 2. Remove the two securing screws from the VGA Module. Step VGA Module Size M2*4-NI (NL) Quantity 2 Screw Type 3. The VGA module lifts automatically from the mainboard. Remove the VGA Module as shown. - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 98
Board Camera Module LCD Panel LCD Brackets Screw M2.5*5 (NL) M2.5*5 (NL) M2*3 (NL) M2.5*5 (NL) M2*3 (NL) Quantity 4 1 2 2 8 Color Black Black Black Black Black Part No. MA000007YG0 MA000007YG0 MA0000060G0 MA000007YG0 MA0000060G0 88 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 99
Removing the LCD Bezel 1. Remove the LCD module. See "Removing the LCD Module" on page 65. 2. Remove the two upper and two lower bezel screw caps. Remove the four securing screws from the LCD module. Step LCD Bezel Size M2.5*5 (NL) Quantity 4 3. Lift up the bezel, topside first, and remove it - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 100
Removing the Inverter Board 1. Remove the LCD Bezel. See "Removing the LCD Bezel" on page 89. 2. Remove the securing tapes from the left and right sides of the Inverter board as shown. 3. Remove the two securing screws from the Inverter board and lift the board clear of the LCD Module. Step - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 101
Removing the Camera Module 1. Remove the LCD Bezel. See "Removing the LCD Bezel" on page 89. 2. Disconnect the Camera Module cable as shown. 3. Remove the two securing screws from the Camera Module bracket. Step Camera Module bracket Size M2*3 (NL) Quantity 2 Screw Type Chapter 3 91 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 102
4. Lift the Camera Bracket with the Camera Module (A) and remove the single securing screw (B). B A Step Camera Board Size M2*2.3 Quantity 1 Screw Type 5. Place your finger on the top of the module and pry it away from the bracket. 6. Completely separate the camera board from the bracket. 92 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 103
Removing the LCD Panel 1. Remove the LCD Bezel. See "Removing the LCD Bezel" on page 89. 2. Lift the LCD Panel clear of the LCD Module, taking care to ensure the cables are free from the back cover. Chapter 3 93 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 104
Removing the LCD Brackets and FPC Cable 1. Remove the LCD panel. See "Removing the LCD Panel" on page 93. 2. Turn the LCD panel over to expose the rear. Peel off the mylar strip and remove the FPC cable. 3. Grip the FPC cable and lift upward to detach the adhesive pads. 4. Remove the eight securing - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 105
Removing the Antennas Editorès Note: We did not find this section covered. Please advice. 1. See "Removing the Battery Pack" on page 46. 2. See "Removing the Lower Covers" on page 49. 3. See "Removing the WLAN Module" on page 52. 4. See "Removing the LCD Panel" - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 106
Removing the MIC Module 1. Remove the LCD panel. See "Removing the LCD Panel" on page 93. 2. Remove the strips holding the MIC Module cable in place. Ensure the cable is free from obstructions. 3. Remove the MIC cable and Module from the LCD module. 96 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 107
LCD Module Reassembly Procedure Replacing the LCD Panel 1. Align the LCD brackets with the eight screw holes (four on each side) on the LCD Panel as shown. 2. Secure the LCD brackets to the LCD panel. 3. Turn the panel over. Insert the LCD Panel cable into the LCD Panel as shown. Chapter 3 97 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 108
4. Replace the MIC cable under the mylar tab strips, and replace the MIC as shown. Secure the cable by pressing down on the strips. 5. Replace the antenna cables and assembly. 6. Replace the tabs securing the left and right antennas to the LCD module. 7. Replace the strips holding the antenna cables - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 109
8. Secure the cable by pressing down on the securing 9. Align the hinges with the LCD back cover and strip. replace the LCD panel. 10. Replace the camera board in the bracket. 11. Replace the securing screw on the camera board. 12. Replace the Camera Module in the bottom cover. 13. Replace the - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 110
14. Connect the Camera Module cable as shown. 15. Connect the right Inverter board cable as shown. 16. Connect the left Inverter board cable as shown. 17. Replace the adhesive strips on the left and right sides of the Inverter board as shown NOTE: Tuck the cables securely to prevent damage to - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 111
Replacing the LCD Bezel 1. Align the edge of the bezel with the bottom cover and replace the LCD Module. 2. Replace the four securing screws and the four screw caps on the LCD module. Chapter 3 101 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 112
as shown. 2. Replace the two securing screws on the VGA Module. Replacing the CPU 1. Carefully turn the mainboard upside down (CPU 2. Using a flat-tipped screw driver, lock the CPU in side up), and insert the CPU into the CPU bracket the socket as shown. as shown. 102 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 113
cable to the mainboard. 3. Replace the eight securing screws from the Thermal Module. Replacing the RJ-11 Port 1. Insert the RJ-11 port into the base as shown. 2. Grasp the cable and insert in the cable well along the bottom - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 114
3. Connect the RJ-11 cable to the modem module as shown. 104 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 115
under the mainboard as shown. 2. Replace the power jack in the Lower Cover and secure by pressing the cable in the housing well. 3. Replace the Bluetooth connector as shown. 4. Ensure that the Mainboard is face up. Place the Mainboard in the chassis, rear edge first, and press down to install - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 116
module in mainboard. 2. Replace the two securing screws. 3. Connect the modem cable as shown . Replacing the USB Board 1. Replace the USB board on the lower base and secure with the single screw (provided). 2. With the mainboard removed from the lower - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 117
Replacing the Bluetooth Board 1. Position the module over the aligning pins and insert in place. 2. Replace the bluetooth cable as shown. 3. Replace the adhesive strip to secure the cable. Replacing the Right Speaker Module 1. Replace the speaker module on the lower cover as - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 118
2. Replace the two securing screws. 108 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 119
Replacing the Launch Board 1. Insert the left edge of the Launch Board into place 2. Replace the two securing screws and pivot the board to replace in the lower base. . 3. Connect the launch board cable to the mainboard. Chapter 3 109 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 120
Replacing the Finger Print Reader 1. Replace the Finger Print Reader board in the upper cover. 2. Replace the bracket as shown. 3. Replace the single securing screw. Replacing the Touch Pad Bracket IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 121
3. Replace the adhesive strip over the Touch Pad. 4. Replace the Touch Pad FFC as shown. Replacing the Left Speaker Module 1. Align and replace the Speaker Module in the upper 2. Replace the two securing screws as shown. case. 3. Replace the adhesive strip to secure the cable in place. Replacing - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 122
2. Connect the seven cables on the mainboard as shown. AB C G D F E 112 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 123
3. Replace the single securing screw on the top panel. 4. Turn the computer over. Replace the sixteen screws on the bottom panel. Replacing the LCD Module 1. Carefully align the LCD module over the hinge sockets and lower the module into the chassis. 2. Replace the four securing screws (two on - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 124
3. Connect the LCD, MIC and back light cables. 4. Turn the computer over and replace the two securing screws on the bottom of the chassis. 114 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 125
cables in the housing well as 2. Ensure the cables sit under the retaining brackets shown. in the housing well. 3. Insert the cables through the upper base. 4. Turn the computer over and pull the cable through. Chapter 3 115 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 126
5. Replace the Antenna Cables in the housing well in the bottom base as shown. 6. Turn the computer over and replace the FFC cables. 116 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 127
1. Align the FFC with the connector and press the latch down to secure. 2. Turn the keyboard over and press down to secure. 3. Replace the two securing screws. Replacing the Switch Cover 1. Insert the back of the Switch Cover as shown and 2. - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 128
3. Turn the computer over and replace the five securing screws. 118 Chapter 3 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 129
Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. 2. Replace the two screws to secure the module. 3. Connect the two antenna cables to the module. Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier. 2. Replace the four screws to secure the carrier. - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 130
3. Replace the HDD holder over the HDD. 4. Insert the back first and angle the HDD in place. Replacing the DIMM Modules NOTE: To replace DIMM Module 2, first remove DIMM Module 1. In this procedure, only DIMM Module 1 is shown. 1. Insert the DIMM Module flush with the connector and press down to - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 131
Replacing the ODD Module 1. With the ODD tray in the eject position, replace the 2. Turn the ODD over and replace the three securing ODD cover on the new ODD Module. screws. 3. Slide Module in chassis and press until Module is 4. Replace the single securing screw as shown. flush with chassis. - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 132
3. Replace the WLAN Cover. 4. Replace the screw to secure in place. 5. Replace HDD Cover. 6. Replace the two screws to secure in place. Replacing the NewCard and SD Card Trays 1. Insert the NewCard and push into the slot until flush with the chassis cover. 2. Insert the SD Card and push into - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 133
Troubleshooting Chapter 4 Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 134
problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem the power management settings in the BIOS to ensure they are not the cause of the problem (see "Power" on page 33 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 135
or video doesn't display, perform the following actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display is done by pressing Fn+F5. Reference Product pages for specific - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 136
be replaced. See "Disassembly Process" on page 44. 4. Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings. NOTE: Ensure that the computer is not running on battery alone as this may reduce display brightness. If the display is too dim at the highest - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 137
If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 127 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 138
Failure If the Touchpad doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 139
, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. Check the Device Manager to determine that: • The device is properly installed. • There are no red Xs or yellow - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 140
time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external . 2. Right-click on the Recording tab and select Show Disabled Devices (clear by default). 3. The microphone appears on the Recording tab Support Information" on page 179. 130 Chapter 4 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 141
information to resolve the problem. 4. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support. 5. Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that CD/DVD drive is set as the first boot device on the Boot menu - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 142
or the BIOS setup • LED problem. 1. Reboot the computer and retry the operation. 2. Try an alternate disc. 3. Navigate to Start´ Computer. Check that the ODD device is displayed in the Devices with Removable Storage panel. 4. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 143
/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. d. Check that there are user manual. Playback is Choppy If playback is choppy or jumps, perform the following actions one at a time to correct the problem. 1. Check that system - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 144
d. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. 1. Restart the computer and press F2 to enter the BIOS Utility. 2. Check that the drive is detected in the ATAPI Model - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 145
USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 135 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 146
Wireless/WiMAX Function Failure If the WLAN/WiMAX fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Bluetooth Function Failure If the Bluetooth function fails, perform the following actions one at a time to correct the problem. Do not - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 147
fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 137 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 148
Fingerprint Reader fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 138 Chapter 4 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 149
HDMI Switch Failure If the HDMI Switch fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 139 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 150
fails, perform the following actions one at a time to correct the problem. 1. Try an alternative mouse. 2. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual. 3. If the mouse uses a USB connection, try an alternate USB port - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 151
1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 152
0D 0E 12 13 14 15 2F 10 11 31 A4 A5 32 33 34 35 36 8A 37 38 39 3A 3B 3C 3D Driver Name CpuIo Cf9Reset PcRtc StatusCode Variable SmmVariable EmuVariable TcgDxe PhysicalPresence TpmDriver TcgSmm PhysicalPresenceReadyToBoot DataHubRecordPolicy Undi SNP BC PxeDhcp4 Ebc IsaBus IsaSerial Ps2Mouse IdeBus - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 153
52 CE 54 51 76 55 56 D9 CC D0 f9 D1 D2 57 58 59 AB AC D7 A6 Driver Name HiiDatabase OemSetupBrowser Font(English) Font(French) Font(Chinese) UnicodeCollation ConPlatform ConSplitter GraphicsConsole Terminal VgaClass SaveMemoryConfig AcpiSupport AcpiPlatform DataHub DataHubStdErr GenericMemoryTest - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 154
Manager Press [PXE HOT KEY] go to PXE Setup Menu After press function key If user pressed F2 CPUID: XXXXXX F2 is pressed. Go to Setup Utility. If user pressed F12 CPUID: XXXXXX F12 is pressed. Go to Boot Manager. If user didn't press any key CPUID: XXXXXX Prepare Boot to OS If - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 155
Conn. (Right) Internal K/B Conn. Internal Mic. Conn. (analog) Function Board Conn. Button Board Conn. Touch Pad Board Conn. Finger Printer Board Conn. Bluetooth Conn. Location JLVDS1 JMDC1 JPCM1 SW1 SW2 U10 U18 U16 Chapter 5 Description LVDS Conn. MDC Conn. PCMCIA Conn. Touch Pad button (Left - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 156
Conn. DC-in Cable Conn. Battery Pin Header (connection with Battery Board) Cable Dock Conn. RJ45 Conn. CRT Conn. HDMI Conn. USB Conn. USB Conn. SO-DIMM Slot CPU Socket WLAN Switch Bluetooth Switch North Bridge Giga LAN Controller (BCM5764M) DVI/ HDMI Switch (PI3HDMI412ADZBEX) Card Reader Host - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 157
you the standard operating procedures of clearing password and BIOS recovery for TravelMate 4730/4730G. TravelMate 4730/4730G provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 158
. To use this function, it is strongly recommended to have the AC adapter and Battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot Block. Steps for BIOS Recovery by Crisis Disk: Before doing this, one Crisis Disk should be prepared - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 159
Unit) listing in global configurations of TravelMate 4730/4730G. Refer to this chapter whenever ordering for parts to repair or for RMA ( part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 160
TravelMate 4730/4730G Exploded Diagrams Main Module 8 1 2 9 3 4 5 6 10 7 Item 1 2 3 4 5 Description Keyboard Upper Case Mainboard CPU Thermal Module Part No. KB.INT00.002 60.TQ602.001 TBD TBD 60.TQ602.006 Item 6 7 8 9 10 Description DC in cable Lower Case Middle Cover Modem Battery Board - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 161
5 10 11 Item 1 2 3 4 5 6 Description Camera Module Camera Bracket Part No. 57.TQ602.001 33.TQ602.006 LCD Cable LCD Bracket Left Antenna Left LCD MIC Cable LCD Bracket Right Antenna Right Inverter Board LCD Module Part No. 23.TQ602.004 33.TQ602.004 50.TQ602.006 19.TQ602.001 LK.14105.019 Chapter - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 162
TravelMate 4730/4730G FRU List Category Adapter Battery Description ADAPTER 65W 3PIN DELTA SADP-65KB ADAPTER 65W 3PIN LITEON PA-1650-02AC JALA0 ADAPTER 65W 3PIN HIPRO AC-OK065B13 ADAPTER 90W 3PIN DELTA ADP-90SB BBEA ADAPTER 90W 3PIN LITEON PA-1900-24AR ADAPTER 90W 3PIN HIPRO AC-OL093B13P BATTERY - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 163
Category Description VGA BOARD-NB9MGS256MB Acer P/N VG.9MG06.002 Cable HDMI BOARD-UMA HALF MINI CARD 533AN_HMWG-INTEL HALF MINI CARD 512AN_HMWG-INTEL BLUE TOOTH CABLE RJ11 CABLE USB CABLE DC-IN CABLE 65W (UMA) DC- - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 164
3 PIN POWER CORD ISRAEL 3 PIN POWER CORD INDIA 3 PIN POWER CORD TWN 3 PIN Case/Cover/Bracket/Assembly MIDDLE COVER FINGER PRINT BOARD BRACKET FOR W/FP Acer P/N 27.TAVV5.001 27.TAVV5.002 27.TAVV5.003 27.TAVV5.004 27.TAVV5.005 27.TAVV5.006 27.TAVV5.007 27.TAVV5.008 27 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 165
Category RAM DOOR Description HDD DOOR FOR DASP Acer P/N 42.TQ602.005 42.TQ602.006 MINI DOOR PCMCIA DUMMY CARD SD DUMMY CARD 42.TQ602.007 42.TQ602.008 42.TQ602.009 CPU/Processor - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 166
Category Combo Drive Description DVD/CDRW COMBO DRIVE TOSHIBA TS-L463A DVD/CDRW COMBO DRIVE SONY CRX890S Acer P/N KO.02401.006 KO.0240E.009 ODD BEZEL-COMBO ODD BRACKET 42.TQ602.010 33.TQ602.001 DVD SUPER MULTI DRIVE PIONEER DVR-TD08RS DVD - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 167
Category HDD/Hard Disk Drive Description Acer P/N HDD SATA 120G 5400RPM HGST HT542512K9SA00 HDD SATA 120G 5400RPM TOSHIBA MK1246GSX HDD SATA 120G 5400RPM SEAGATE ST9120817AS HDD KH.25004.001 KH.25001.011 KH.25008.018 33.TQ602.002 HDD SHIELDING ASSY-DASP 33.TQ602.003 Keyboard Chapter 6 157 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 168
SWEDISH (SD/FN) BLACK TM KEYBOARD SWITZERLAND BLACK TM KEYBOARD THAILAND BLACK TM KEYBOARD TURKISH BLACK TM KEYBOARD UK BLACK TM KEYBOARD HEBREW BLACK TM KEYBOARD JP BLACK TM KEYBOARD ARABIC/FRENCH (AR/FR) BLACK TM KEYBOARD CANADIAN/ENGLISH (CB) BLACK TM Acer P/N KB.INT00.002 KB.INT00.035 KB - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 169
Category Description LCD COVER ASSY-PLASTIC LCD BEZEL FOR CCD LCD BRACKET-R LCD BRACKET-L Acer P/N 60.TQ602.003 60.TQ602.005 33.TQ602.004 33.TQ602.005 Chapter 6 CAMERA 0.3M CAMERA BRACKET SCREW PAD 57.TQ602.001 33.TQ602.006 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 170
Category Description LCD COVER ASSY-MG LCD BEZEL FOR CCD LCD BRACKET-R LCD BRACKET-L Acer P/N 60.TQ602.004 60.TQ602.005 33.TQ602.004 33.TQ602.005 CAMERA 0.3M CAMERA BRACKET SCREW PAD 57.TQ602.001 33.TQ602.006 47. - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 171
Category Description LCD COVER ASSY-PLASTIC LCD BEZEL FOR CCD LCD BRACKET-R LCD BRACKET-L Acer P/N 60.TQ602.003 60.TQ602.005 33.TQ602.004 33.TQ602.005 Chapter 6 CAMERA 0.3M CAMERA BRACKET SCREW PAD 57.TQ602.001 33.TQ602.006 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 172
ASSY-MG LCD BEZEL FOR CCD LCD BRACKET-R LCD BRACKET-L Mainboard CAMERA 0.3M CAMERA BRACKET SCREW PAD MB ASSY-UMA MB ASSY-DIS CPU SUPPORT BRIDGE Acer P/N 60.TQ602.004 60.TQ602.005 33.TQ602.004 33.TQ602.005 57.TQ602.001 33.TQ602.006 47.TQ602.001 TBD TBD TBD 162 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 173
Category Memory Thermal Module Description Acer P/N RAM 512MB DDRII 667 NANYA NT512T64UH8B0FN-3C RAM 512MB DDRII 667 SAMSUNG M470T6464QZ3CE6 RAM 512MB DDRII 667 HYNIX HYMP164S64CP6-Y5 RAM 1GB DDRII 667 NANYA - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 174
NL) M2.5*9(NL) M2*2.3(NL) M2*3 (NL) M2*5 M3*3 (NL) M2*3 (VGA) M2.5*3 (AMD_CPU) M2.5*3.2 (INTEL) DIS-THE-SCREW M2.5*4 Description Acer P/N MA000005WG0 MA000006WG0 MACK25090G0 MACF20001G0 MA0000060G0 MA000004TG0 MCDK03030G0 MA0000096G0 AM01O000300 MA000006C00 AM043000D00 MA0000005G0 164 Chapter 6 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 175
Chapter 6 165 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 176
Configuration Appendix A TravelMate 4730/4730G Series Model TM4730842G25Mn Portuguese PA ACLA- Spanish PA ACLA- Spanish China China China Hong Kong AAP Singapore AAP Singapore AAP Thailand Acer Part no LX.TQ60Z.006 LX.TQ60Z.001 LX.TQ60Z.002 LX.TQ60Z.003 LX.TQ60Z.004 LX.TQ60Z - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 177
Philippines AAP Philippines AAP Thailand AAP Singapore AAP Singapore AAP Indonesia AAP Singapore AAP Singapore AAP Singapore AAP Singapore AAP Singapore AAP Singapore AAP Singapore China China China China China Hong Kong EME A Eastern Europe Acer Part no LX.TQ60Z.007 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 178
TWN PA PA PA PA PA PA AAP AAP AAP AAP Country Singapore Singapore Eastern Europe Thailand WW Middle East Czech WW GCTWN USA Canada ACLAPortuguese ACLASpanish ACLASpanish USA Australia/ New Zealand Thailand Thailand Thailand Acer Part no LX.TQ60C.003 LX.TQ60C.004 LX.TQ60Z.021 LX.TQ60Z.022 S2.TQ60Z - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 179
AAP Singapore AAP Singapore AAP Singapore AAP Singapore AAP AAP Australia/ New Zealand Singapore AAP Thailand AAP Thailand AAP Singapore China Hong Kong China China China China China China China China Acer Part no LX.TQB0Z.005 LX.TQB0X.009 LX.TQB0X.007 LX.TQB0X.008 LX.TQB0Z - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 180
N160GB5.4 KS N120GB5.4 KS N160GB5.4 KS N320GB5.4 KS NSM8XS NSM8XS NSM8XS NSM8XS NSM8XS NSM8XS NSM8XS Wireless LAN SP1x2M MW SP1x2M MW SP1x2M MW SP1x2M MW SP1x2M MW SP1x2M MW SP1x2M MW Bluetooth N N N N N N N Finger Print TCS4E TCS4E TCS4E TCS4E TCS4E TCS4E TCS4E SP1x2M N MW TCS4E SP1x2M N MW - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 181
N320GB5.4 6 KS NSM8XS SO1GBII6 SO2GBII6 SO1GBII 6 SO2GBII 6 N160GB5.4 KS N320GB5.4 KS NSM8XS NSM8XS SO1GBII6 SO1GBII N250GB5.4 6 KS NSM8XS Wireless LAN SP3x3M MW Bluetooth BT 2.0 Finger Print TCS4E SP3x3M MW SP3x3M MW BT 2.0 BT 2.0 TCS4E TCS4E SP3x3M MW BT 2.0 TCS4E SP3x3M MW - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 182
.4 KS N320GB5.4 KS N320GB5.4 KS N320GB5.4 KS N320GB5.4 KS N320GB5.4 KS N250GB5.4 KS NSM8XS NSM8XS NSM8XS NSM8XS NSM8XS NSM8XS NSM8XS Wireless LAN SP1x2M MW Bluetooth BT 2.0 Finger Print TCS4E SP3x3H MW BT 2.0 TCS4E SP1x2M MW BT 2.0 TCS4E SP1x2M MW BT 2.0 TCS4E SP1x2M MW BT 2.0 TCS4E - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 183
NSM8XS SO1GBII6 N N160GB5.4 KS NSM8XS SO2GBII6 SO2GBII N250GB5.4 6 KS NSM8XS SO1GBII6 SO1GBII N160GB5.4 6 KS NSM8XS Wireless LAN SP3x3M MW SP3x3M MW SP3x3M MW SP3x3M MW SP3x3M MW Bluetooth BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 Finger Print TCS4E TCS4E TCS4E TCS4E TCS4E SP1x2M N MW TCS4E - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 184
Appendix A 174 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 185
® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate 4730 series Compatibility Test Report released by the Acer Mobile System Testing - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 186
Realtek ALC268 Back Cover Test B Cover Normal w/Camera Battery Test SANYO 6CELL2.2 SONY 9CELL2.4 Bluetooth Test Foxconn BT 2.0 Camera Test Suyin 0.3M DV 4KS WD N160GB5.4KS TOSHIBA N250GB5.4KS WD N320GB5.4KS Keyboard Test None 14_15KB-EV2 Description Mg-A Adapter DELTA 65W 1. - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 187
Vendor LAN Test Broadcom LCD Test AUO AUO Type BCM5764 N14.1WXGAG N14.1WXGA Memory Test NANYA MICRON SO1GBII6 SO2GBII6 NANYA SO512MBII6 Modem Test Lite-On Lite+Con MC4Z 1.5_3.3V Aus Northbridge Chipset Test INTEL GM45 ODD Test SONY NCB24XS PIONEER NSM8XS Southbridge Chipset Test - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 188
178 Appendix B - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 189
valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: • Service guides for all models • User's manuals • Training materials • Bios updates • Software utilities • Spare parts - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 190
180 Appendix C - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 191
Battery Pack 46 BIOS package 18 ROM size 18 ROM type 18 vendor 18 Version 18 BIOS Supports protocol 18 BIOS Utility 25-37 Advanced 28 Boot 35 Exit 36 Navigating 25 Onboard Device Configuration 31 Power 33 Save and Exit 36 Security 30 System Security 36 Bluetooth 10 Intermittent Problems 141 Internal - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 192
No Display Issue 125 Notebook Manager hotkey 14 num lock on indicator 10 O ODD Failure 132 Online Support Information 179 optical drive System Block Diagram 4 T Test Compatible Components 175 Thermal Unit Failure 138 Top 145 Touch Pad Bracket 73 touchpad hotkey 14 Touchpad Failure 128 Troubleshooting - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 193
Wireless Function Failure 136 WLAN Board 52 183 - Acer TravelMate 4730 | TravelMate 4730/4730G Service Guide - Page 194
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