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Acer TravelMate 5330 TravelMate 5330 and Extensa 5230/5630Z Service Guide - Page 128

Modem-Related Symptoms, Symptom / Error, Action in Sequence, Keyboard/Touchpad-Related Symptoms

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Keyboard/Touchpad-Related Symptoms Symptom / Error Touchpad does not work. Action in Sequence Reconnect touchpad cable. Touchpad board System board Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly. Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on page 120. 122 Chapter 4

Section	Page
TM5330/EX5230/5630Z	1
Table of Contents	7
System Specifications	11
Features	11
System Block Diagram	13
Your Acer Notebook tour	14
Right View	17
Indicators	20
Easy-Launch Buttons	20
Touchpad Basics (with fingerprint reader)	21
Touchpad basics (with two-click buttons)	21
Using the Keyboard	23
Lock Keys and embedded numeric keypad	23
Windows Keys	24
Hot Keys	25
Special Key (only for certain models)	26
Acer Empowering Technology	27
Launching Acer Empowering Technology	27
Empowering Technology password	28
Acer ePower Management	29
Acer eDataSecurity Management (only for certain models)	30
Acer eRecovery Management	31
Acer eSettings Management	33
Windows Mobility Center	34
Using the System Utilities	35
Acer GridVista (dual-display compatible)	36
Hardware Specifications and Configurations	38
System Utilities	45
BIOS Setup Utility	45
Navigating the BIOS Utility	46
Information	47
Main	48
Security	50
Boot	54
Exit	55
BIOS Flash Utility	56
Remove HDD/BIOS Utility	57
Machine Disassembly and Replacement	61
Disassembly Requirements	61
General Information	62
Pre-disassembly Instructions	62
Disassembly Process	62
External Module Disassembly Process	63
External Modules Disassembly Flowchart	63
Removing the Battery Pack	64
Removing the SD dummy card	65
Removing the PC and ExpressCard dummy cards	66
Removing the Lower Cover	67
Removing the DIMM	68
Removing the WLAN Board Modules	69
Removing the Hard Disk Drive Module	71
Removing the Optical Drive Module	72
Main Unit Disassembly Process	75
Main Unit Disassembly Flowchart	75
Removing the Middle Cover	76
Removing the Power Board	77
Removing the Keyboard	79
Removing the Heatsink Fan Module	80
Removing the CPU and VGA Heatsink Module	81
Removing the CPU	82
Removing the VGA Board (Discrete Model only)	83
Removing the LCD Module	84
Separating the Upper Case from the Lower Case	86
Removing the Speaker Module	90
Removing the Launch Board	91
Removing the Fingerprint and Touchpad Module	92
Removing the Modem Board	95
Removing the USB Board Module	97
Removing the Main Board	98
LCD Module Disassembly Process	101
LCD Module Disassembly Flowchart	101
Removing the LCD Bezel	102
Removing the LCD module with the Brackets	104
Removing the FPC Cable	105
Removing the LCD Brackets	107
Removing the Antennas	108
Removing the Web Camera	109
Troubleshooting	111
System Check Procedures	112
External Diskette Drive Check	112
External CD-ROM Drive Check	112
Keyboard or Auxiliary Input Device Check	112
Memory check	113
Power System Check	113
Touchpad Check	115
Power-On Self-Test (POST) Error Message	116
Index of Error Messages	117
Phoenix BIOS Beep Codes	120
Index of Symptom-to-FRU Error Message	125
Intermittent Problems	129
Undetermined Problems	130
Jumper and Connector Locations	131
Top and Bottom View	131
Clearing Password Check and BIOS Recovery	133
Clearing Password Check	133
BIOS Recovery by Crisis Disk	134
FRU (Field Replaceable Unit) List	135
TravelMate 5330 Series Exploded Diagram	136
Model Definition and Configuration	144
Extensa 5230/5630Z and TravelMate 5330 Series	144
Test Compatible Components	145
Microsoft® Windows® Vista Environment Test	146
Online Support Information	149

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