Acer TravelMate 5710 TravelMate 5710 Service Guide
Acer TravelMate 5710 Manual
 |
View all Acer TravelMate 5710 manuals
Add to My Manuals
Save this manual to your list of manuals |
Acer TravelMate 5710 manual content summary:
- Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 1
TravelMate 5710/5310 Series Extensa 5610/5210 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on TravelMate 5710/5310 and Extensa 5610/5210 Series service guide. Date Chapter Updates II - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 4
conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 5
supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 6
VI - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 7
Management ...23 Acer eSettings Management ...24 Windows Mobility Center ...25 Using the System Utilities ...26 NTI Shadow ...26 Acer GridVista (dual-display compatible) ...26 Launch Manager ...28 Norton Internet Security ...28 Hardware Specifications and Configurations ...29 BIOS Setup Utility - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 8
of Contents External Modules Disassembly Flowchart ...59 Removing the Battery Pack ...60 Removing the SD dummy card ...60 Removing the PC and ExpressCard dummy cards ...61 Removing the Lower Cover ...62 Removing the DIMM ...63 Removing the WLAN Board Modules ...64 Removing the Hard Disk Drive Module - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 9
Definition and Configuration 125 138 TravelMate 5710/5310 and Extensa 5610/5210 Exploded Diagram ...126 TravelMate 5710/5310 Series ...138 Extensa 5610/5210 Series ...160 Test Compatible Components Online Support Information Index 165 169 171 Microsoft® Windows® Vista Environment Test ...166 IX - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 10
Table of Contents X - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 11
™ wireless technology (for selected models) Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules (dual-channel support) K K K K K K K K K Display and graphics K K 15.4" WXGA TFT LCD, 1280 x 800 pixel resolution, supporting simultaneous multi-window viewing via Acer - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 12
802.11a/b/g) Wi-Fi CERTIFIED® network connection, supporting Acer SignalUp™ wireless technology (for selected models), or Acer InviLink 802.11b/g Wi-Fi CERTIFIED® solution, supporting Acer SingalUp™ wireless technology (for selected models) WPAN: Bluetooth® 2.0+EDR (Enhanced Data Rate) LAN: Gigabit - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 13
K K K K K K K K K K K 5-in-1 card reader (MS/MS PRO/MMC/SD/xD) Four USB 2.0 ports IEEE 1394 port External display (VGA) port S-video/TV-out (NTSC/PAL) port Headphones/speaker/line-out jack Line-in jack Microphone jack Ethernet (RJ-45) port Modem (RJ-11) port DC-in jack for AC adaptor Environment K - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 14
System Block Diagram 4 Chapter 1 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 15
Icon Item Description 1 2 3 4 5 6 7 Microphone Acer CrystalEye Display screen Easy-launch buttons Palmrest Touchpad Click buttons (left, center* and Liquid-Crystal Display (LCD), displays computer output. Buttons for launching frequently used programs. Comfortable support area for your hands - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 16
audio CD player, stereo walkman, mp3 player) Accepts inputs from external microphones. Connects to audio line-out devices (e.g., speakers, headphones). Enable/disable the Bluetooth function. Indicates the status of Bluetooth communication (manufacturing option). Enable/disable the wireless function - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 17
network. Connects to a display device (e.g., external monitor, LCD projector). Connects to a television or display device with S-video Description 1 2 3 Optical drive Optical disk access indicator Optical drive eject button Internal optical drive; accepts CDs or DVDs Lights up when the optical - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 18
camera). Connects to a phone line. Connects to an AC adapter. Enable the computer to stay cool, even after prolonged use. Bottom Panel Icon Item Description 1 Memory compartment Houses the computer's main - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 19
hard disk (secured with screws) Enable the computer to stay cool, even after prolonged use. Indicators The computer has several easy-to-read status indicators: The front panel indicators are visible even when the computer cover is closed. Icon Function Description Power Battery Bluetooth Wireless - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 20
® lock function to lock the notebook when you step out. If the laptop is equipped with Acer BioProtect, you only need to swipe your finger to log into Windows® again. Presentation key - minimizes open application windows and prepares the display for impressive presentations. Sync key - instantly - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 21
scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications. Right Button (4) Main touchpad (2) K Function Left Button (1) Center button (3) Execute Click twice quickly Tap twice (at the same speed as doubleclicking - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 22
not increase the touchpad's responsiveness. NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mouse settings in Windows Control Panel. 12 Chapter 1 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 23
keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 24
perform Windows-specific functions. Key Description Key Windows key Pressed alone, this key has the same effect as clicking on the Windows > + : Open Windows Mobility Center < > + : Display the System Properties dialog box < > + : Restore minimized windows to the desktop < - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 25
the computer's controls like sreen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the + + Acer ePower Management Sleep Display toggle + + + + Screen blank Touchpad toggle Speaker toggle Volume up - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 26
the key at the upper-center of the keyboard. NOTE: This function varies by the operating system version. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. 16 Chapter 1 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 27
battery usage via customizable power plans. Acer ePresentation Management connects to a projector and adjusts display settings. Acer eDataSecurity Management protects data with passwords and encryption. Acer eLock Management limits access to external storage media. Acer eRecovery Management backs - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 28
move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Acer eNet Management does not store username and password information. 18 Chapter 1 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 29
power plans. You can create, switch between, edit, delete and restore power plans, as described below. View and adjust settings for On Battery and Plugged In modes by clicking the appropriate tabs. You can open Windows power options by clicking "More Power Options". NOTE: You cannot delete - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 30
plan allows you to adjust system settings like LCD brightness and CPU speed. You can also turn on/off system components to extend battery life. 1. 2. 3. Switch to the the window. Click the to view estimated battery life in sleep and hibernate modes. Acer ePresentation Management Acer ePresentation - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 31
Management to choose an appropriate display setting. NOTE: If the restored resolution is not correct after disconnecting a projector, or you need to use an external resolution that is not supported by Acer ePresentation Management, adjust your display settings using Display Properties or the - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 32
, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives, and any other removable storage devices that can be mounted as a file system when plugged into the system. Optical Drive Devices - includes any kind of CD-ROM, DVD-ROM, HD-DVD or Blu-ray drive devices - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 33
Technology password) Full and incremental backups to hard disk or optical disc Creation of backups: jFactory default image jUser backup image jCurrent system configuration jApplication backup K Restore and recovery: jFactory default image jUser backup image jFrom previously-created CD/DVD - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 34
your system using a CD or Acer eRecovery Management, detach all peripherals (except the external Acer ODD, if your computer has one), including your Acer ezDock. Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 35
and synchronization status. Windows Mobility Center also includes Acer-specific settings like Bluetooth Add Device (if applicable), sharing folders overview/sharing service on or off, and a shortcut to the Acer user guide, drivers and utilities. To launch Windows Mobility Center: K K K Use - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 36
because they are scheduled to regularly update the data in the backup folder of a file to maintain. Shadow supports backups on local hard drives, USB/ to the NTI Shadow help files. Acer GridVista (dual-display compatible) NOTE the check box Extend my windows desktop onto this monitor. Finally, click - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 37
dual-display compatible, allowing two displays to be partitioned independently. AcerGridVista is imple to set up: 1. 2. 3. Run Acer GridVista and select your preferred screen configuration for each display from the task bar. Drag and drop each window into the appropriate grid. Enjoy the convenience - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 38
How do I check for viruses? 1. 2. 3. Double-click the Norton Internet Security icon on the Windows desktop. Select Tasks & Scans. Select Run Scan to scan your system. 4. When the scan is complete, review the results of the scan. NOTE: For optimal security, run a Full System Scan when scanning your - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 39
1.0, USB/1394 CD-ROM Boot Up support, PC Card Standard 1995 (PCMCIA 3.0 Compliant Device), IrDA 1.0, Intel AC97 CNR Specification, WfM 2.0, PXE 2.1, Boot Integrity Service Application Program Interface (BIS) 1.0, PC99a and Mobile PC2001 Compliant Set by setup manual BIOS password control Chapter - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 40
Supports DIMM package Memory module combinations Built-in 0MB (no on-board memory) 2 sockets 2048MB 4G for 64bit OS(with two 2GB SODIMM) DDR 2 Synchronous DRAM 533/677 MHz 1.8V and 0.9V 200-pin soDIMM You can install memory modules in any combinations as long as they match the above specifications - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 41
-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v2.2 Bluetooth Interface Item Specification Chipset Data throughput Protocol Interface Chapter 1 Foxconn T60H928.01 723 bps (full speed data rate) Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified). USB - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 42
Bluetooth Interface Item Specification Connector type Wireless Module 802.11b/g Item USB Specification Chipset Intel® Wireless WiFi Link 4965AGN (dual-band quadmode 802.11a/b/g/Draft-N) network connection, supporting Acer SignalUp™ with InviLink™ Nplify™ wireless technology Intel® PRO/Wireless - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 43
& model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format SONY COMBO 12.7mm Tray 24X CRX880A With CD Diskette Sustained: Max 3.6Mbytes/sec 2MB PATA 1. Reads and writes data in each CD-ROM, CD-ROMXA, CD-I FMV, Video CD and CD-EXTRA 2. Reads data - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 44
Item Specification Applicable disc format Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA, PhotoCD (multi-session), Video CD, Cd-Extra (CD+), CD-text DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA (Red Book) - Standard Audio CD & CD - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 45
BIOS Setup PCMCIA Port Item Specification PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports No ZV support Yes System Board Major Chips Item Controller Core logic VGA LAN USB 2.0 Super I/O controller MODEM Bluetooth Wireless 802.11 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 46
1V 19.0 v Battery Type Pack capacity Number of battery cell Package configuration Normal voltage Charge voltage LCD 15.4" inch Item Specification Vendor & model name 1280x800 WXGA 0.25875x0.25875 R.G.B. Vertical Stripe Normally White Screen Diagonal (mm) Active Area (mm) Display resolution ( - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 47
(mm) Electrical Interface Support Color Viewing Angle (degree) Horizontal: Right/Left Vertial: Upper/Lower Temperature Range( ° C) Operating Storage (shipping) LCD Inverter Item 525 g. typical 344.0 x 222.0 x 6.1 1 channel LVDS 262,144 45/45 15/35 0 to +50 -20 to +60 Specification Vendor & model - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 48
/S0) Suspend to RAM (S3) OS initiated shutdown. All devices in the system are turned off completely. Individual devices such as the CPU and hard disc may be power managed in this state. CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 49
problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility None Tr a v e l M a t e / E x t e n s a 5 X X X Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item Select Menu -/+ Enter C h a n g e Va - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 50
made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 51
Information The Information screen displays a summary of your computer hardware information. Information P h o e n i x Tr u s t e d C IDE master. The hard disk drive or optical drive the system. Displays system BIOS version. This field part of the Distributed Computing Environment (DCE). Chapter - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 52
] 640 KB 2046 MB 256 MB [Enabled] [Enabled] [Disabled] [Enabled] Exit Item Specific Help System Memory: Extended Memory: Vi d e o M e m o r y : Quiet Boot: Network Boot: F12 Boot Menu: D2D Recovery: < Ta b > , < S h i f t - Ta b > , o r selects field. F1 Help Esc Exit Select Item Select - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 53
LAN (remote server). Enables, disables Boot Menu during POST. Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults. Option: Enabled or Disabled Option: Disabled or - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 54
Security Boot Main [Enabled] [Enabled] Exit Item Specific Help ASF Configuration Configure AHCI Mode using options: [Disabled] No configuration [Enabled] BIOS Boot Timeout: [ ] OS Boot Timeout: [ ] Power-on wait time: [ ] Format/Option Option: Enabled or Disabled Infrared Port System Memory - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 55
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main PhoenixBIOS Setup Utility Security Boot Exit Item Specific Help Supervisor Password Is : User Password Is : HDD 0 Password Set Supervisor Password Set User Password Set - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 56
do not appear on the screen. 3. 4. 5. Press e. After setting the password, the computer sets the User Password parameter to "Set". If desired, you can opt to enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility. 46 Chapter 2 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 57
parameter to "Set". If desired, you can enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. The password setting is complete after the user presses u. Chapter 2 47 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 58
If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. 48 Chapter 2 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 59
drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. PhoenixBIOS Setup Utility Information Main Security Boot Exit Item Specific Help Boot priority order: 1: CD-ROM: PIONEER DVD-RW DVR-K17RS- (PM) 2: USB CD-ROM: 3: IDE 0: HTS541010G9AT00- (PM) 4: IDE 4: 5: Network Boot - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 60
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Exit Saving Changes Exit Disarding Changes Load Setup Defaults Discard Changes Save Changes Exit - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 61
Utility The BIOS flash memory update is required for the following conditions: K K K New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 62
Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you key in wrong HDD password for three time, "HDD password error code" would display on the screen. See the image below. K If you need to solve HDD password locked problem, you can run HDD_PW.EXE 1. Key in - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 63
Remove BIOS Password: K If you key in wrong Supervisor Password for three time, "System Disabled" would display on the screen. See the image below. Chapter 2 53 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 64
K If you need to solve BIOS password locked problem, you can run BIOS_PW.EXE 1. Key in "bios_pw 14452 0" 2. Choose one upper-case string K Reboot the system and key in "qjjg9vy" or "07yqmjd" to BIOS user password. 54 Chapter 2 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 65
Chapter 2 55 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 66
56 Chapter 2 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 67
by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the for the different components vary in size. During the disassembly process, group the screws with the corresponding components to - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 68
battery pack. Disassembly Process The disassembly process is divided into the following stages External module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly Silver Silver Black Part No. 86. - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 69
below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 70
Pack 1. 2. Turn base unit over. Slide the battery lock/unlock latch to the unlock position (1). 3. Slide and hold the battery release latch to the release position (2), then remove the battery from the main unit (3). Removing the SD dummy card 1. Push the SD dummy card all the way in to eject - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 71
2. Pull it out from the slot (2). Removing the PC and ExpressCard dummy cards 1. Press the eject button to pop out the button. 2. Press it again (1) to pop out the PC dummy card (2). Remove the PC dummy card from the slot. Chapter 3 61 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 72
3. Push the ExpressCard dummy card all the way in to eject it. 4. Pull it out from the slot. Removing the Lower Cover 1. 2. 3. 4. See "Removing the Battery Pack" on page 60. See "Removing the SD dummy card" on page 60. See "Removing the PC and ExpressCard dummy cards" on page 61. Remove - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 73
5. Use a plastic screw driver to carefully pry open the lower cover. 6. Remove the lower cover from the lower case. Removing the DIMM 1. 2. 3. 4. 5. See "Removing the Battery Pack" on page 60. See "Removing the SD dummy card" on page 60. See "Removing the PC and ExpressCard dummy cards" on page - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 74
the DIMM module. Removing the WLAN Board Modules 1. 2. 3. 4. 5. See "Removing the Battery Pack" on page 60. See "Removing the SD dummy card" on page 60. See "Removing the PC and ExpressCard dummy cards" on page 61. See "Removing the Lower Cover" on page 62. Remove the tape holding the gray antenna - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 75
-cm 8. Detach the WLAN board from the WLAN socket. NOTE: When attaching the antenna back to the WLAN board, make sure the cable are arranged properly. Removing the Hard Disk Drive Module 1. 2. 3. 4. 5. See "Removing the Battery Pack" on page 60. See "Removing the SD dummy card" on page 60. See - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 76
module. 7. Remove the hard disk module. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. 8. Remove the hard disk from the hard disk rubber enclosure as shown. Removing the Optical Drive Module 1. See "Removing the Battery Pack" on page 60.. 66 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 77
remove the one screw (A) on the bottom side of the unit. Step 1 Size (Quantity) M2.5 x L6 (1) Black Color Torque 3.0 kgf-cm 3. Carefully use a plastic screw driver (1) to eject the optical drive tray (2). 4. Pull the optical drive module out from the main unit. Chapter 3 67 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 78
5. Remove the one screw (C) securing the locker bracket and remove the locker bracket from the optical disk drive module. Step 1 Size (Quantity) M2 x L4 (1) Silver Color Torque 1.6 kgf-cm 68 Chapter 3 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 79
Main Unit Disassembly Process Main Unit Disassembly Flowchart MAIN UNIT DISASSEMBLY MAIN UNIT Cx2 HEAT SINK FAN MIDDLE COVER Cx2 MODEM BOARD C x9 (Cx5 for UMA module) CPU/VGA THERMAL MODULE Fx 2 KEYBOARD Ax2 Dx2 CPU VGA BOARD Hx2 LCD MODULE A x 14 UPPER CASE Cx2 LAUNCH BOARD Cx2 MAIN BOARD Cx1 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 80
Removing the Modem Board 1. 2. 3. 4. 5. See "Removing the Battery Pack" on page 60. See "Removing the Lower Cover" on page 62. See "Removing the DIMM" on page 63.. See "Removing the WLAN Board Modules" on page 64.. Remove the 2 screws (C) securing the modem - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 81
x L4 (2) Silver Color Torque 1.6 kgf-cm 5. Remove the heatsink fan module from the main board. Removing the CPU and VGA Heatsink Module 1. 2. See "Removing the Battery Pack" on page 60. See "Removing the Lower Cover" on page 62. Chapter 3 71 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 82
3. Remove the nine screws (C) securing the CPU and VGA heatsink module in place. Step 1~9 Size (Quantity) M2 x L4 (9) Silver Color Torque 3.0 kgf-cm NOTE: There are only five (5) screws for the UMA module. 4. Slide out and remove the heatsink module. 72 Chapter 3 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 83
install the CPU with PIN 1 at the corner as shown. Removing the VGA board (for Discrete model only) 1. 2. 3. 4. See "Removing the Battery Pack" on page 60. See "Removing the Lower Cover" on page 62. See "Removing the Heatsink Fan Module" on page 70. See "Removing the CPU and VGA Heatsink Module" on - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 84
VGA board from the main board. Removing the Middle Cover and the Power Board 1. 2. 3. See "Removing the Battery Pack" on page 60. Open the LCD screen all the way to facilitate the easy removal of the middle cover. To remove the Middle Cover, carefully insert the plastic flat screwdriver under the - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 85
4. Detach the cover and turn it over on the keyboard. 5. Disconnect the Power board cable from the main board and disconnect the Power board cable. Chapter 3 75 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 86
securing the Power board to the middle cover, and remove the Power board from the middle cover. Step 1 Size (Quantity) M2 x L3 (1) Silver Color Torque 1.6 kgf-cm Removing the Keyboard 1. 2. See "Removing the Battery Pack" on page 60.. See "Removing the Middle Cover and the Power Board" on page - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 87
3. Remove the two screws (F) securing the keyboard to the upper case. Step 1~2 Size (Quantity) M2 x L3 (2) Silver Color Torque 1.6 kgf-cm 4. Carefully pry the keyboard out of the latch and slide it out; then turn it over on the touchpad area. Chapter 3 77 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 88
from the main board to remove the keyboard. Removing the LCD Module 1. 2. 3. 4. 5. See "Removing the Battery Pack" on page 60. See "Removing the Lower Cover" on page 62. See "Removing the WLAN Board Modules" on page 64. See "Removing the Middle Cover and the Power Board" on page 74. See "Removing - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 89
6. Remove the acetic tape and disconnect the LCD coaxial cable from the LCD1 connector on the main board and release it from the latch. 7. Remove the internal microphone cable from the INTMIC1 connector on the main board. Chapter 3 79 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 90
the two screws (H) from the left and right hinge of the LCD module. Step 1~2 Size (Quantity) M2.5 x L8 (2) Black Color Torque 4.0 kgf-cm 11. Carefully remove the LCD module from the base unit. NOTE: When connecting the cable back to the unit, please note that the cable should be routed well - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 91
the Battery Pack" on page 60. See "Removing the SD dummy card" on page 60. See "Removing the PC and ExpressCard dummy cards" on page 61. See "Removing the Lower Cover" on page 62. See "Removing the DIMM" on page 63. See "Removing the WLAN Board Modules" on page 64. See "Removing the Hard Disk - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 92
19. Disconnect the Launch board cable from the SWITCHCN1 from the main board. 20. Disconnect the fingerprint cable (select model only) from the FPCN1 connector on the main board. 82 Chapter 3 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 93
21. Disconnect the touchpad cable from the TOUCHPAD1 on the main board. 22. Remove the fourteen screws (A) on the bottom panel. Step 1~14 Size (Quantity) M2.5 x L6 (14) Black Color Torque 3.0 kgf-cm 23. Gently raise the upper case from the main unit. Chapter 3 83 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 94
the Lower Cover" on page 62. See "Removing the DIMM" on page 63. See "Removing the WLAN Board Modules" on page 64. See "Removing the Hard Disk Drive See "Removing the Middle Cover and the Power Board" on page 74. 15. See "Removing the Keyboard" on page 76. 16. See "Removing the LCD Module" on page - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 95
cover. Step 1 Size (Quantity) M2 x L3 (1) Silver Color Torque 1.6 kgf-cm Removing theTouch Pad Board Module 1. 2. 3. 4. 5. 6. 7. 8. 9. See "Removing the Battery the Middle Cover and the Power Board" on page 74. 15. See "Removing the Keyboard" on page 76. 16. See "Removing the LCD Module" on - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 96
18. Remove the fingerprint cable from the fingerprint board. 19. Remove the touch pad cable from the touch pad board. 86 Chapter 3 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 97
20. Remove the two screws (F) on the touch pad bracket and remove the touch pad bracket from the upper case. Step 1~2 Size (Quantity) M2 x L3 (2) Silver Color Torque 1.6 kgf-cm 21. Remove the two screws (F) from the fingerprint board. Step 1~2 Size (Quantity) M2 x L3 (2) Silver Color Torque - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 98
8. 9. See "Removing the Battery Pack" on page 60. the Hard Disk Drive Module Cover and the Power Board" on page 74. 15. See "Removing the Keyboard" on page 76. 16. See "Removing the LCD Module" on page 78. 17. See "Separating the Upper Case from the Lower Case" on page 81. 18. Disconnect the Bluetooth - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 99
19. Disconnect the speaker cable from the SPKR1 on the main board. 20. Remove the two screws (C) holding the main board. Step 1~2 Size (Quantity) M2 x L4 (2) Silver Color Torque 1.6 kgf-cm 21. Carefully detach the main board and turn it over to access the USB board cable. 22. Detach the USB - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 100
the Lower Cover" on page 62. See "Removing the DIMM" on page 63. See "Removing the WLAN Board Modules" on page 64. See "Removing the Hard Disk Drive See "Removing the Middle Cover and the Power Board" on page 74. 15. See "Removing the Keyboard" on page 76. 16. See "Removing the LCD Module" on page - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 101
1. 2. 3. 4. 5. 6. 7. 8. 9. See "Removing the Battery Pack" on page 60. See "Removing the SD dummy card" on " on page 64. See "Removing the Hard Disk Drive Module" on page 65. See "Removing the Cover and the Power Board" on page 74. 15. See "Removing the Keyboard" on page 76. 16. See "Removing the LCD - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 102
19. Remove the one screw (C) securing the USB board to the lower case. Step 1 Size (Quantity) M2 x L4 (1) Silver Color Torque 1.6 kgf-cm 20. Partially lift the USB Board from the lower case. 21. Detach the cable from the USB board. 92 Chapter 3 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 103
MODULE DISASSEMBLY LCD MODULE Ax8 LCD BEZEL Ex2 LCD ASSEMBLY Ex1 INVERTER BOARD Fx4 LCD FPC CABLE LEFT LCD BRACKET Fx4 RIGHT LCD BRACKET Ex 1 LEFT HINGE RIGHT Ex1 HINGE LCD BACK PANEL ANTENNAS INTERNAL MICROPHONE VGA CAMERA Main Screw List Item A E F Screw M2.5 x L6 M2.5 x L5 M2 x L3 Part - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 104
Removing the LCD Bezel 1. 2. 3. 4. 5. 6. 7. 8. See "Removing the Battery Pack" on page 60. See "Removing the Lower Cover" on page 62. See "Removing the DIMM" on page 63. See "Removing the WLAN Board Modules" on page 64. See "Removing the Middle Cover and the Power Board" on page 74. See "Removing - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 105
the LCD Bezel" on page 94. Disconnect the cable from the camera board. 10. Remove the three screws (E) securing the LCD module and the Inverter panel. Step 1~3 Size (Quantity) M2.5 x L5 (3) Silver Color Torque 2.5 kgf-cm 11. Detach the LCD with the brackets from the back cover. Chapter - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 106
the Battery Pack" on page 60. See "Removing the Lower Cover" on page 62. See "Removing the DIMM" on page 63. See "Removing the WLAN Board Modules" on page 64. See "Removing the Middle Cover and the FPC cable from the LCD panel and detach the acetic tape securing the FPC connector. 12. Disconnect the - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 107
Removing the LCD Brackets 1. 2. 3. 4. 5. 6. 7. 8. 9. See "Removing the Battery Pack" on page 60. See "Removing the Lower Cover" on page 62. See "Removing the DIMM" on page 63. See "Removing the WLAN Board Modules" on page 64. See "Removing the Middle Cover and the Power Board" on page 74. See " - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 108
L5 (2) Silver Color Torque 2.5 kgf-cm 11. Remove the left and right hinge from the back cover. Removing the Antennas 1. 2. 3. 4. 5. 6. 7. 8. 9. See "Removing the Battery Pack" on page 60. See "Removing the Lower Cover" on page 62. See "Removing the DIMM" on page 63. See "Removing the WLAN Board - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 109
12. Remove the tapes together with the antenna cables from the back cover. Removing the Internal Microphone and Web Camera 1. 2. 3. 4. 5. 6. 7. 8. 9. See "Removing the Battery Pack" on page 60. See "Removing the Lower Cover" on page 62. See "Removing the DIMM" on page 63. See "Removing the WLAN - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 110
14. Remove the internal microphone from the back cover. 15. Remove the Web camera from the back cover. 100 Chapter 3 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 111
Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer on page 106 "Undetermined Problems" on page 120 "Error Message List" on page 107 Other symptoms (i.e. LCD display problems "Power-On Self-Test ( - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 112
isolate the problem to a controller, driver, or Test. Follow the instructions in the message window. If an error CD-ROM Test is passed when the program runs to CD-ROM Test. Follow the instructions in the message window a keyboard problem, do the following one at a time to correct the problem. Do not - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 113
error messages on the screen, or hang the system. 1. 2. 3. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 114
voltage is within the range, do the following: K K Replace the System board. If the problem is not corrected, see "Undetermined Problems" on page 120. K If the voltage is not correct, go to the next step. operational charge does not work, see "Check the Battery Pack" on page 105. 104 Chapter 4 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 115
battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to correct the problem use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 116
original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 120. The following lists the error messages that the BIOS - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 117
1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before "Equipment Configuration Error") Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled. Incorrect password is specified - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 118
Load Default Settings" in BIOS Setup Utility. RTC battery System board Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board Chapter 4 Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 119
. System board. Power source (battery pack and power adapter). See "Power System Check" on page 103.. Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board Reconnect the LCD connectors. LCD inverter ID LCD cable LCD inverter LCD System board Ensure every - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 120
Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 121
BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory recovery - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 122
) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 123
parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 124
Code F5h F6h F7h Beeps Boot to Mini DOS Clear Huge Segment Boot to Full DOS 114 Chapter 4 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 125
work). LCD inverter ID LCD cable LCD inverter LCD System board Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 126
Press Fn+oand see if the computer enters hibernation mode. Touchpad Keyboard Hard disk connection board Hard disk drive System board See "Save to Disk (S4)" on page 38. LCD cover switch System board Audio driver Speaker System board Speaker System board Action in Sequence The system doesn't enter - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 127
board See "Save to Disk (S4)" on page 38. LCD cover switch System board Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board Reconnect hard disk/CD-ROM drives. Hard disk connection board System board - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 128
. Action in Sequence Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on page 120. 118 Chapter 4 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 129
defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. 2. 3. Run the advanced diagnostic test for the system board in loop mode at least 10 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 130
: Verify that all attached devices are supported by the computer. NOTE: Verify that Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. 5. 6. 7. Power-on the computer. Determine if the problem has changed. If the problem - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 131
Chapter 5 Jumper and Connector Locations Top View No. Description No. Description 1 2 3 4 Power Cable Connector LCD Cable Connector Touchpad Board Connector Keyboard Connector 5 6 7 Fingerprint/Touchpad Connector Bluetooth Connector Speaker Connector Chapter 5 121 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 132
Bottom View No. Description No. Description 1 2 3 4 5 6 CPU SATA Connector PC Card Reader LAN Connector CRT Connector 1394 Connector 7 8 9 10 11 USB Connector Card Reader Line-out jack Mic-in jack Headphone jack 122 Chapter 5 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 133
HDD password are all cleared. 3. Restore BIOS by the Crisis Disk Enable this function by pressing the combination: Fn+ESC, and pressing the Power Button. To use this function, it is strongly recommended that the AC adapter is connected to the system and plug-in to a wall outlet and the Battery is - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 134
. Insert the Crisis Disk to a USB floppy drive which is attached to the failed machine. While the system is turned off, press and hold Fn+ESC, then press Power Button. The system should be powered on with Crisis Recovery process. BootBlock BIOS starts to restore the failed BIOS code. Short beeps - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 135
configurations of TravelMate 5710/5310 and Extensa 5610/5210. Refer to this chapter whenever ordering for parts to repair or for RMA (Return part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 136
not ready as the service guide released. We will update the FRU list as soon as we got the latest FRU list. TravelMate 5710/5310 and Extensa 5610/5210 FRU List Category Adapter ADAPTER 65W DELTA SADP-65KB DBE ADAPTER 65W LITEON PA-165002WR ADAPTER 65W LISHIN SLS0335A19A54LF Battery AP.06501.007 AP - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 137
PACK LI+ 6CELL 2.4MAH SONY BATTERY PACK LI+ 6CELL 2.4MAH PANASONIC BATTERY PACK LI+ 9CELL 2.4MAH SANYO Acer Part No. BT.00603.014 BT.00604.006 BT.00605.002 BT.00603.012 BT.00604.005 BT.00605.003 BT.00903.004 Boards WIRELESS LAN BOARD 802.11BG FOXCONN ATHEROS EU WIRELESS LAN BOARD 802.11BG FOXCONN - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 138
and Description LED CABLE Acer Part No. 50.TCZV1.001 TOUCHPAD CABLE 50.TCZV1.002 BLUETOOTH CABLE 50.TCZV1.003 POWER POWER CORD 2.5A 250V SOUTH AFRICA BK POWER CODE 7A 125V JAPAN 2PIN Case/Cover/Bracket/Assembly LOWERCASE W/SPEAKER Speaker SPEAKER 27.01518.781 27.01518.591 27.T30V1.001 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 139
Name and Description MIDDLE COVER W/MICROPHONE (ASPIRE) FRONT COVER DIMM COVER HDD COVER TOUCHPAD BRACKET UPPER CASE (TRAVELMATE) UPPER CASE (ASPIRE) Acer Part No. 60.ADKV1.003 42.TCZV1.003 42.TCZV1.002 42.TCZV1.001 33.TCZV1.001 60.TCZV1.002 60.ADKV1.002 Combo Module COMBO - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 140
and Description DVD-RW MODULE 8X Acer Part No. 6M.TB2V1.002 OPTICAL FIX HOLDER BRACKET 33.TB2V1.002 OPTICAL RAIL HOLDER OPTICAL BEZEL KU.00805.019 KU.00807.022 KU.0080D.019 KU.00807.025 23.TB2V1.003 HDD/Hard Disk Drive HDD MODULE 40G TBD ASSY HDD BRACKET AG1 33.TB2V1.004 130 Chapter 6 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 141
and Description HDD 40GB SEAGATE ST9402112A HDD 40GB TOSHIBA MK4025GAS HDD 40GB HGST HTS421240H9AT00 HDD 40GB WD WD400UE-22HCT0 HDD 40GB SAMSUNG M40MP0402H Acer Part No. KH.04001.014 KH.04004.005 KH.04007.013 KH.04008.025 KH.0400B.003 HDD MODULE 60G ASSY HDD BRACKET AG1 HDD 60GB - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 142
89KEY DARFON NSKH3M0U UK KEYBOARD 89KEY DARFON NSKH3M0W SWEDEN KEYBOARD 89KEY DARFON NSKH3M1A BELGIUM KEYBOARD 89KEY DARFON NSKH3M1B BR KEYBOARD 88KEY DARFON NSKH3M1D US-INTERNATIONAL Acer Part No. KB.A2707.012 KB.A2707.013 KB.A2707.016 KB.A2707.019 KB.A2707.009 KB.A2707.010 KB.A2707.008 KB.A2707 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 143
BR KEYBOARD DARFON NSK-N7082 US-INTERNATIONAL KEYBOARD 89KEY DARFON NSKAEK1F SV Acer Part No. KB.T5007.019 KB.T5007.009 KB.T5007.010 KB. KB.T5007.026 LCD Module LCD MODULE CCD 14.1" WXGA GLARE W/ANTENNA LCD MODULE 14.1" WXGA NONE GLARE W/ANTENNA 6M.ADKV1.021(Aspire) 6M.ADKV1.011(Aspire) 6M.TCZV1. - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 144
Description WIRELESS ANTENNA LEFT/RIGHT Acer Part No. 25.TCZV1.001 LCD/INVERTER CABLE 14.1" WXGA 50.TCZV1.004 LCD BRACKET RIGHT Note: Right bracket is the upper one. 33.TB1V1.003 LCD BRACKET LEFT Note: Left bracket is the lower one 33.TB1V1.004 LCD PANEL 14.1" W/HINGE 60.AA6V1.004(Aspire - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 145
GLARE Acer Part No. 33.TB1V1.003 33.TB1V1.004 60.TB2V1.004 60.TB2V1.005 6K.TB2V1.001 LK.1410D.005 LK.14109.005 LK.14105.014 LK.14106.005 LK.14108.003 main board main board AG1910 W/O CPU W/ PCMCIA SLOT & RTC BATTERY Battery RTC BATTERY PCMCIA Slot/PC Card Slot PCMCIA SLOY Memory SDIMM - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 146
Category No. Part Name and Description LCD SCREW RUBBER LCD RUBBER CUSHION Acer Part No. 47.A46V1.002 LCD SCREW RUBBER 47.TB1V1.001 NAME PLATE NAME PLlATE (TM) Screws SCW HEX NYL I#R-40/O#4-40 L5.5 SCREW MACH WAFER M2*L4 NI SCRW M2* - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 147
Chapter 6 137 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 148
A Model Definition and Configuration TravelMate 5710/5310 Series Acer Part no LX.AV 30C.0 02 Wirele ss LAN 80/ 6L/5R/ CB_bg_0.3 C_AN AS5051AN WXMi LINPUSVN 1 UMAC 1*512/80/ 6L/5R/ CB_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA G DIMM 1 SO512 MBII5 DIMM 2 N HDD 1 (GB) N80G B5.4K ODD NSM8 X Blueto - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 149
AS505 1AWX Mi PA RO Country USA/ Canada Canadian French Acer Part no LX.AV 30J.00 1 Descriptio n AS5051AW XMi 6L/5R/ CB_bg_0.3 C_AN AS5051AW XMi XPHPH1 UMAC 1*512/120/ 6L/5R/ CB_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA G DIMM 1 SO512 MBII5 DIMM 2 SO512 MBII5 HDD 1 (GB) N120 GB5.4 K ODD NSM8 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 150
Model AS505 1AWX Mi RO AAP Country Thailand Acer Part no LX.AV 305.00 4 Descriptio n AS5051AW XMi XPHTH2 /120/ 6L/5R/ CB_bg_0.3 C_AN AS5051AW XCi XPHSC7 UMAC 1*512/120/ 6L/5R/ CB_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA G DIMM 1 SO512 MBII5 DIMM 2 N HDD 1 (GB) N120 GB5.4 K ODD NSM8 X Wirele - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 151
Model AS505 1AWX Mi RO TWN Country GCTWN Acer Part no LX.AV 305.01 2 Descriptio n AS5051AW XMi XPHTC1 120/ 6L/5R/ CB_bg_0.3 C_AN AS5051AW XMi MCEMA1 UMAC 1*1G/120/ 6L/5R/ CB_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA G DIMM 1 SO512 MBII5 DIMM 2 N HDD 1 (GB) N120 GB5.4 K ODD NSM8 X Wirele ss - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 152
Model AS505 1AWX Mi RO AAP Country Thailand Acer Part no LX.AV 30J.01 7 Descriptio n AS5051AW XMi MCETH1 1G/120/ 6L/5R/ CB_bg_0.3 C_AN AS5052WX Mi MCEMA1 UMAC 1*1G/120/ 6L/5R/ CB_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA G DIMM 1 SO1G BII6 DIMM 2 N HDD 1 (GB) N120 GB5.4 K ODD NSM8 X Wirele ss - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 153
Model AS505 2WXM i RO AAP Country Thailand Acer Part no LX.AV 30J.00 9 Descriptio n AS5052WX Mi MCETH1 /60/ 6L/5R/ CB_bg_0.3 C_AN AS5051AN WXMi LINPUSIN1 UMAC 1*512/60/ 6L/5R/ CB_bg_0.3 C_AN CPU ATTL5 0 LCD N14.1 WXGA G DIMM 1 SO1G BII6 DIMM 2 N HDD 1 (GB) N120 GB5.4 K ODD NSM8 X Wirele - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 154
Model AS505 1ANW XMi RO AAP Country Philippines Acer Part no LX.AV 30C.0 11 Descriptio n AS5051AN WXMi LINPUSPH 2*512/100/ 6L/ 5R_bg_0.3 C_AN AS5051AW XMi MCEESJ UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA G DIMM 1 SO512 MBII5 DIMM 2 N HDD 1 (GB) N60G B5.4K ODD NSM8 X - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 155
Model AS505 1AWX Mi RO EMEA Country Eastern Europe Acer Part no LX.AV 30J.03 0 Descriptio n AS5051AW XMi 512/100/ 6L/ 5R_bg_0.3 C_AN AS5051AW XMi MCEPL7 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA DIMM 1 SO512 MBII6 DIMM 2 SO512 MBII6 HDD 1 (GB) N100 GB5.4 K ODD NSM8 X - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 156
Model AS505 1AWX Mi RO EMEA Country Slovenia/ Croatia Acer Part no LX.AV 30J.03 7 Descriptio n AS5051AW XMi /100/ 6L/ 5R_bg_0.3 C_AN AS5051AW XMi MCEWDE1 1W UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA DIMM 1 SO512 MBII6 DIMM 2 SO512 MBII6 HDD 1 (GB) N100 GB5.4 K ODD NSM8 X - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 157
Model AS505 1AWX Mi RO EMEA Country France Acer Part no LX.AV 30J.02 6 Descriptio n AS5051AW XMi 2*512/100/ 6L/ 5R_bg_0.3 C_AN AS5051AW XMi XPHDK1 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA DIMM 1 SO512 MBII6 DIMM 2 SO512 MBII6 HDD 1 (GB) N100 GB5.4 K ODD NSM8 X - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 158
Model AS505 1AWX Mi RO EMEA Country Holland Acer Part no LX.AV 305.02 0 Descriptio n AS5051AW XMi 2*512/100/ 6L/ 5R_bg_0.3 C_AN AS5051AW XMi XPHTR1 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA DIMM 1 SO512 MBII6 DIMM 2 SO512 MBII6 HDD 1 (GB) N100 GB5.4 K ODD NSM8 X - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 159
Model AS505 1AWX Mi RO EMEA Country South Africa Acer Part no LX.AV 305.01 7 Descriptio n AS5051AW XMi / 6L/ 5R_bg_0.3 C_AN AS5052WX Mi MCECF UMAC 2*512/120/ 6L/5R/ CB_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA DIMM 1 SO512 MBII6 DIMM 2 SO512 MBII6 HDD 1 (GB) N100 GB5.4 K ODD NSM8 X - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 160
AS505 2WXM i PA RO Country USA/ Canada Canadian French Acer Part no LX.AV 30J.02 1 Descriptio n AS5052WX Mi 5R/ CB_bg_VP _0.3C_AN AS5051AW XMi MCENL6 UMAC 1*512/100/ BT/6L/5R/ CB_bg_VP _0.3C_AN CPU ATTL5 0 LCD N14.1 WXGA G DIMM 1 SO512 MBII5 DIMM 2 SO512 MBII5 HDD 1 (GB) N120 GB5.4 K ODD - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 161
Model AS505 1AWX Mi RO EMEA Country Russia Acer Part no LX.AV 30J.05 2 Descriptio n AS5051AW XMi / BT/6L/ 5R_bg_0.3 C_AN AS5051AN WXMi LINPUSAR 9 UMAC 1*512/60/ BT/6L/5R/ CB_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA G DIMM 1 SO512 MBII6 DIMM 2 N HDD 1 (GB) N100 GB5.4 K ODD NSM8 X Wirele ss - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 162
Model AS505 1ANW XMi RO EMEA Country Middle East Acer Part no LX.AV 30C.0 20 Descriptio n AS5051AN WXMi LINPUSAR 7 5R/ CB_bg_0.3 C_AN AS5051AW XMi MCESW8 UMAC 2*512/120/ BT/6L/5R/ CB_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA DIMM 1 SO512 MBII5 DIMM 2 N HDD 1 (GB) N60G B5.4K ODD NSM8 X Wirele - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 163
Model AS505 1AWX Mi RO EMEA Country Switzerland Acer Part no LX.AV 30J.06 0 Descriptio n AS5051AW XMi 2*512/120/ 6L/ 5R_bg_0.3 C_AN AS5051AW XMi MCECS5 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA G DIMM 1 SO512 MBII5 DIMM 2 SO512 MBII5 HDD 1 (GB) N120 GB5.4 K ODD NSM8 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 164
Model AS505 1AWX Mi RO EMEA Country Holland Acer Part no LX.AV 30J.06 9 Descriptio n AS5051AW XMi 2*512/120/ 6L/ 5R_bg_0.3 C_AN AS5051AW XMi MCESW8 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA DIMM 1 SO512 MBII5 DIMM 2 SO512 MBII5 HDD 1 (GB) N120 GB5.4 K ODD NSM8 X - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 165
Model AS505 1AWX Mi RO EMEA Country Eastern Europe Acer Part no LX.AV 30J.06 8 Descriptio n AS5051AW XMi / 6L/ 5R_bg_0.3 C_AN AS5051AW XMi MCEWDE1 1W UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA DIMM 1 SO512 MBII5 DIMM 2 SO512 MBII5 HDD 1 (GB) N120 GB5.4 K ODD NSM8 X - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 166
Model AS505 1AWX Mi RO EMEA Country Germany Acer Part no LX.AV 305.05 7 Descriptio n AS5051AW XMi 2*512/120/ 6L/ 5R_bg_0.3 C_AN AS5051AW XMi XPHESA UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA DIMM 1 SO512 MBII5 DIMM 2 SO512 MBII5 HDD 1 (GB) N120 GB5.4 K ODD NSM8 X - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 167
Model AS505 1AWX Mi RO EMEA Country Greece Acer Part no LX.AV 305.05 4 Descriptio n AS5051AW XMi XPHEL1 512/120/ 6L/ 5R_bg_0.3 C_AN AS5051AW XMi XPHSA1 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA DIMM 1 SO512 MBII5 DIMM 2 SO512 MBII5 HDD 1 (GB) N120 GB5.4 K ODD NSM8 X - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 168
Model AS505 1AWX Mi RO EMEA Country Russia Acer Part no LX.AV 305.04 9 Descriptio n AS5051AW XMi XPHRU2 60/ 6L/5R/ CB_bg_0.3 C_AN AS5051AW XMi XPHTR1 UMAC 1*512/60/ 6L/5R/ CB_bg_0.3 C_AN CPU ATMK 36 LCD N14.1 WXGA DIMM 1 SO512 MBII5 DIMM 2 SO512 MBII5 HDD 1 (GB) N120 GB5.4 K ODD NSM8 X - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 169
Model AS505 2NWX Mi RO AAP Country India Acer Part no LX.AV 30C.0 26 Descriptio n AS5052N WXMi LINPUSIL1 UMAC 1*512/80/ BT/6L/5R/ CB_bg_0.3 C_AN CPU ATTL5 0 LCD N14.1 WXGA G DIMM 1 SO512 MBII5 DIMM 2 N HDD 1 (GB) N80G B5.4K ODD NSM8 X Wirele ss LAN ABT_ ATH54 13BG Blueto oth FOX_ BRM_ - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 170
Extensa 5610/5210 Series Acer Part no S2.AV 205.00 1 Model AS305 3WXCi RO TWN Count 1*512/60/ 6L/5R/ CB_bg_0.3 C_AN CPU SMP64342 5W LCD N14.1W XGA DIMM 1 SO512 MBII5 DIMM 2 SO512 MBII5 HDD 1 (GB) N60GB5. 4K ODD NCB2 4X Wireless LAN ABT_AT H5413B G Bluetoot h FOX_BR M_2.0 AS305 4WXCi TWN - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 171
Model AS305 3NWX Mi RO AAP Count ry Vietna m Acer Part no LX.AV 20C.0 07 Descriptio n AS3053N WXMi 512/60/ 6L/5R/ CB_bg_0.3 C_AN CPU SMP64342 5W LCD N14.1W XGAG DIMM 1 SO512 MBII5 DIMM 2 N HDD 1 (GB) N60GB5. 4K ODD NSM8 X Wireless LAN ABT_BR M4318B G Bluetoot h N AS305 3WXM i PA - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 172
AS305 3WXM i RO AAP Count ry Indone sia Acer Part no LX.AV 205.00 5 Descriptio n AS3053WX UMAC 1*512/60/ 6L/ 5R_bg_0.3 C_AN CPU SMP64342 5W LCD N14.1W XGAG DIMM 1 SO512 MBII5 DIMM 2 N HDD 1 (GB) N60GB5. 4K ODD NSM8 X Wireless LAN ABT_BR M4318B G Bluetoot h N AS305 3WXM i PA USA - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 173
Model AS305 3WXCi RO EMEA Count ry Middle East Acer Part no LX.AV 205.01 4 Descriptio n AS3053WX 1*512/60/ 6L/5R/ CB_bg_0.3 C_AN CPU SMP64342 5W LCD N14.1W XGA DIMM 1 SO512 MBII5 DIMM 2 N HDD 1 (GB) N60GB5. 4K ODD NCB2 4X Wireless LAN ABT_BR M4318B G Bluetoot h N AS305 3WXM i EMEA - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 174
i RO PA Count ry ACLAPortug uese Acer Part no LX.AV 205.01 5 Descriptio n AS3053WX Mi XPHXC1 UMAC 1*512/60/ 6L/5R/ CB_bg_0.3 C_AN AS3053N WXMi LINPUSTR 1 UMAC 1*512/60/ 6L/ 5R_bg_0.3 C_AN AS3053WX Mi XPHTR1 UMAC 1*512/60/ 6L/ 5R_bg_0.3 C_AN CPU SMP64342 5W LCD N14.1W XGAG DIMM 1 SO512 MBII5 - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 175
are tested under Windows® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate 5710/5310 and Extensa 5610/5210 series - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 176
wireless 802.11n Sony Ericsson Wireless Headset Sony Ericsson T610 X Bridge Bluetooth Access Point BT300 Acer 211c 21", ViewSonic G220F, ViewSonic PF790 19" Acer FP751 17" TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S9500 Dell 3300MP Specification - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 177
Specification TDK CardBus Ethernet 10/100 32-Bit CBE-10/100BTX Hitachi Microdrive 4G Buffalo 1394 Interface Cardbus (IFC-ILCB/DV) IBM EtherJet CardBus Adapter 10/100 Cisco Wireless LAN Card 802.11a NETGEAR Wireless LAN card 802.11a Toshiba Type B for Bluetooth 4GB SD PRO Memory Card MS Card Sony - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 178
168 Appendix B - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 179
and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: K K K K K K K Service guides for all models User's manuals Training materials Bios updates Software utilities - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 180
170 Appendix C - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 181
Audio E 51 Error Symptom-to-Spare Part Index Euro 106 98 16 102 34 External CD-ROM Drive Check External Module Disassembly Flowchart B Battery Pack BIOS 59 60 29 29 F Features package 29 password control ROM size 29 ROM type 29 vendor 29 Version 29 BIOS Utility 1 51 fpc cable 96 Flash - Acer TravelMate 5710 | TravelMate 5710 Service Guide - Page 182
9 Memory Check 103 on indicator Middle Cover and Power Board 15 74 105 Troubleshooting 101 Touchpad Check 138 Modem Board 70 Model Definition U Undetermined Problems 120 USB Board N Notebook Manager hotkey num lock on indicator 91 utility BIOS 15 9 39-51 V Video 35 O Online Support