Acer TravelMate 6292 Service Guide for TravelMate 6291, 6292, 6231
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- Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 1
TravelMate Victoria Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 2
Revision History Please refer to the table below for the updates made on TravelMate Victoria service guide. Date Chapter Updates II - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 3
by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 4
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 5
available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 6
VI - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 7
/ Home Premium / Ultimate / Business Edition T Genuine Windows® XP Home / Professional Edition (Service Pack 2) T Genuine Windows® XP Media Center / Tablet Edition T Genuine Windows® 2000 (Service Pack 4) NOTE: Windows® VistaTM Capable PCs come with Windows® XP installed, and can be upgraded to - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 8
keyboard with 5-degree curve T Touchpad with 4-way scroll button T Four easy-launch buttons T Two side-access switches: WLAN LED and Bluetooth® LED-switches Communication T Acer Video Conference, featuring Voice and Video over Internet Protocol (VVoIP) support via Acer OrbiCamTM and optional Acer - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 9
Environment T Temperature: t Operating: 5ºC to 35ºC t Non-operating: -20ºC to 65ºC T Humidity (non-condensing): t Operating: 20%~80% t Non-operating: 20%~80% Chapter 1 3 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 10
System Block Diagram 4 Chapter 1 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 11
CN19 8 CN24 9 CN25 10 CN23 11 U29 12 U30 USB Board to Main Board Connector S-Video Connector DC-in Jack Ethernet Controller DIMM Socket DIMM Audio Codec Wireless LAN Card Connector Line-in Jack Microphone-in Jack Headphones/Speaker/Line-out Jack BIOS Flash Memory Infrad Sensor Chapter 1 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 12
14 15 16 17 18 19 1 CN1 2 CN2 3 CN3 4 CN4 5 CN5 6 U3 7 PU3 8 U10 9 U14 10 CN7 Power Board Connector LCD Connector USB Board to Main Board Connector Function Board Connector Bluetooth Connector Keyboard Connector 11 CN11 12 U17 13 14 CN8 15 CN9 16 PU6 17 CN16 18 CN14 19 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 13
Your Acer Notebook tour After knowing your computer features, let us show you around your new TravelMate computer. Front View # 1 2 3 4 5 6 7 Chapter 1 Icon Item Built-in camera Microphone Status indicators Power button Empowering button Keyboard Touchpad Description 0.3 megapixel web camera for - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 14
Description Left and right speakers deliver stereo audio output. Indicates the computer's power status. Battery indicator Indicates the computer's battery status. Infrared port Line-in jack Microphone-in jack Interfaces with infrared devices (e.g, infrared printer and IR-aware computer - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 15
Left View # 1 2 3 4 5 Right View Icon Item Ethernet (RJ-45) Ventilation slots USB 2.0 port PC Card slot Description Connects to an Ethernet 10/100/1000based network (for selected models). Enable the computer to stay cool, even after prolonged use. Connect to USB 2.0 devices (e.g., USB mouse, USB - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 16
Connects to a display device (e.g., (VGA) port external monitor, LCD projector). 2 S-video/TV-out Connects to a television or display (NTSC/PAL) port device with S-video input. 3 DC-in jack Connects to an AC adapter. 10 Chapter 1 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 17
Base view # Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Battery release latch Releases the battery for removal. 4 Ventilation slots and Enable the computer to stay cool, even after prolonged use. cooling fan Note - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 18
Num Lock is activated. Cap lock Lights when Cap Lock is activated Power Lights up when the computer is on. Battery Lights up when the battery is being charged. Bluetooth Indicates the status of Bluetooth communication. Wireless LAN Indicates the status of wireless LAN communication. NOTE - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 19
Launch key Web browser Mail P Default application Acer Empowering Technology (user-programmable) Internet browser (user-programmable) Email application (user-programmable) User-programmable Touchpad Basics The following teaches you how to use the touchpad: T Move your finger across the touchpad - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 20
embedded keypad, separate cursor keys, one Windows key and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 21
the minimize all windows This key has the same effect as clicking the right mouse button; it opens the application's context menu. Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output, and the BIOS utility. To - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 22
Screen blank Touchpad toggle Description Switches display output between the display screen, external monitor (if connected) and both. Turns the display screen backlight off to save power the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. Please refer - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 23
used functions and manage your new Acer notebook. It features the following handy utilities: T Acer eNet Management hooks up to location-based networks intelligently. T Acer ePower Management extends battery power via versatile usage profiles. T Acer ePresentation Management connects to a projector - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 24
Acer eNet Management can save network settings for a location to a profile, and automatically switch to the wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Acer eNet Management does not store username and password information. 18 Chapter 1 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 25
ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering LAN, Bluetooth, CardBus, FireWire (1394), Wired LAN and Optical Device if supported. DC Mode (Battery mode) There are three pre-defined profiles - Balanced, Power Saver, - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 26
life estimates based on current usage, refer to the time shown in the "Remaining Battery Life" field. For additional power options, click "More Power option". Acer ePresentation Management Acer ePresentation Management lets you project your computer's display to an external device or project using - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 27
conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft Outlook. The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 28
22 Chapter 1 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 29
includes serial ports, parallel port, infrared (IR), and Bluetooth. To activate Acer eLock Management, a password must be set first. Once set, you can apply your password, there is no method to reset it except by reformatting your notebook or taking your notebook to an Acer Customer Service Center. - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 30
space in a hidden partition on your system's HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: T Password protection. T Recovery of applications and drivers. T Image/data backup: T Back up to HDD (set recovery point). T Back up to CD/DVD. T Image/data - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 31
enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. Acer eSettings Management also: T Provides a simple graphical user interface for navigating. T Displays general system status and advanced monitoring for power users. Getting to know your - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 32
Lens Power indicator Rubber grip (selected models only) Launching the Acer OrbiCam To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen. OR Click Start > All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture window appears. Changing the Acer OrbiCam resolution - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 33
Windows XP only. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook view multiple windows on the same screen. To access this function, please go to Start > All Programs and click on Acer GridVista. You - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 34
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Launch Manager Launch Manager allows you to set the four easy-launch buttons (see their locations mentioned in "EasyLaunch Buttons"). You can access the Launch Manager by clicking - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 35
SpeedStep Technology Set by setup manual NOTE: If you need to check PXE version, press F2 to enter BIOS then enable boot from LAN function. After that, power off the system and remove the HDD. Last, reboot the laptop. Then you will see PXE version displaying on the screen. Second Level Cache Item - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 36
System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Built-in Intel® 965GM 0MB (no on-board memory) - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 37
Features Modem Interface Item Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location Bluetooth Interface Item Chipset Data throughput Protocol Interface Connector type Specification Broadcom 5787 10/100/1000 Ethernet Giga LAN RJ45 Left side Integrated - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 38
Applicable disc format Loading mechanism Power Requirement Input Voltage Specification LITEON SOSW-833S PIONEER DVR-K16RA With CD Diskette With DVD Diskette Sustained: Max 3.6Mbytes/sec Sustained: Max 10.8Mbytes/sec 2MB Enhanced IDE(ATAPI) compatible Support disc formats 1. Reads data in - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 39
Supports ZV (Zoomed Video) port Supports 32 bit CardBus System Board Major Chips Item Core logic LAN USB 2.0 Super I/O controller MODEM Bluetooth Wireless 802.11 a+b+g+n PCMCIA Audio Keyboard Item Keyboard Disable by BIOS Setup TI PCI 7412 Type-II One type-II Left side No ZV support Yes - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 40
Item Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor & model name Battery Type Pack capacity Number of battery cell Package configuration Normal voltage Charge voltage Specification Yes Plug USB keyboard to the USB port directly: Yes Specification BATTERY PACK - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 41
Efficiency System Power Management ACPI mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) 40/40 10/30 0 power managed in this state. CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 42
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Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility. Information Main Phoenix TrustedCore( - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 44
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 45
BIOS Version: v0.3101 VGA BIOS Version: SentaRosa 1436 Serial Number: xxxxxxxxxxxxxxxxxxxxxx Asset Tag Number: Produce Name: Manufacturer Name: Acer serial number of HDD installed on primary IDE master. Displays system BIOS version. This field displays the VGA firmware version of the system. - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 46
screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user mory : Ex tended Memory : Video Memory : Quiet Boot : Power On Display : Network Boot : F12 Boot Menu : D2D Recovery : AHCI Configuration Item Specific Help [19:03: 49] [04 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 47
screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time System Date System Memory Extended Memory Video Memory Quiet Boot Power on display Network Boot F12 Boot Menu D2D Recovery , disables D2D Recovery function. The function allows the user to create a - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 48
Advanced The Advanced screen displays advanced settings in BIOS. Phoenix TrustedCore(tm) Setup Utility Information Main Advanced port A using options: [Disabled] No configuration [Enabled] User configuration [Auto] BIOS or OS chooses configuration (OS Controlled) Displayed when controlled by - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 49
screen contains parameters that help safeguard and protect your computer from unauthorized use. Phoenix TrustedCore(tm) Setup Utility Information Main Advanced Security Boot Exit Supervisor Password Is : User Password Is : Hard Disk Password Status : Set Supervisor Password Set User Password - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 50
tries before the system halts. Don't forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it. Setting a Password Follow these steps as you set the supervisor, user, or hard disk password: 1. Use the w and y keys to highlight the - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 51
After setting the password, the computer sets the Supervisor Password parameter to "Set". 5. If desired, you can enable the Password on boot parameter. 6. When you are done, press u to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 52
setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. 46 Chapter - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 53
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 54
F5/F6 Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 55
a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 56
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procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 58
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. 52 Chapter 3 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 59
on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Start Battery Pack B*1 D*1 System Fan - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 60
Bracket Sets Screw List Item Description A SCREW M2.5*3(NL) B SCREW M2.5*6(NL) C SCREW M2.5*10(NL) D SCREW M2.5*15(NL) E SCREW M2*2.2 F SCREW M2*3(NL) G SCREW SCREW M3*4(NL) I SCREW D-SUB 4#X40* 1/5-NI (NL) LCD Part Number 86.TAVV5.001 86.TAVV5.002 86.TAVV5.003 86.TAVV5.004 86. - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 61
Removing the Battery Pack 1. Unlock the battery lock (move the battery lock to the right). 2. Slide the battery release latch then remove the battery. Chapter 3 55 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 62
the HDD Module 1. Remove the two screws fastening the HDD. 2. Pull out the HDD from the notebook as shown. Removing the Memory and Wireless LAN Card 3. Remove the four screws holding the RAM cover. 4. Detach the RAM cover from the main unit. 5. Pop out the memory from the DIMM socket then remove it - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 63
the keyboard from the main unit. 4. Turn the notebook over. 5. Remove the four screws securing the middle cover. Two from the bottom, and two from the rear side. 6. Use a flat screwdriver to lever the middle cover up. 7. Detach the middle cover from the front side as shown. 8. Disconnect the power - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 64
9. Disconnect the LCD cable from the main board. 10. Disconnect the Bluetooth cable from the main board. 11. Release and pull out the wireless LAN antennas from the cable holders as shown. 12. Remove the four screws securing the hinges. 13. Detach the LCD module from the main unit. 58 Chapter 3 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 65
Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Remove the screw fastening the ODD bracket with the optical - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 66
10. Remove the five screws fastening the upper case assembly and the lower assembly. Removing the Power Board 13. Turn the middle cover over. 14. Detach the power board cable as shown. 15. Remove the two screws fastening the power board from the middle cover. Disassembling the Lower Case Assembly - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 67
18. Disconnect the USB cable from the main board. 19. Remove the three screws fastening the main board to the lower case. 20. Detach the main board from the lower case assembly. 21. Remove the screw holding the USB board to the lower case. 22. Then detach the USB cable and USB board from the lower - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 68
Disassembling the Upper Case Assembly 1. Detach the function board FFC from the function board. 2. Remove the two screws fastening the function board to the upper case. 3. - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 69
Disassembling the two inverter cable connectors from the inverter board. 6. Detach the bluetooth cable. 7. Disconnect the CCD cable connector from the CCD board. two screws fastening the left LCD bracket and detach it. 10. Remove the two screws fastening the right LCD bracket and detach it. 11 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 70
12. Remove the two screws fastening the CCD bracket to the LCD panel. 13. Detach the CCD cable connector from the CCD board. 14. Remove the two screws fastening the CCD board to the CCD bracket. 64 Chapter 3 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 71
the four screws holding the HDD (hard disk drive) case; two on each side. 2. Carefully take out the hard disk drive from the HDD case. Disassembling the ODD Module 1. Remove the two screws holding the optical bracket. 2. Then remove the optical bracket from the optical disk drive. Chapter 3 65 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 72
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Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 74
Follow the instructions in the message window. If an keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. Reconnect the keyboard cables. 2. Replace the keyboard. 3. Replace the main board. The following auxiliary input devices are supported - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 75
adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply check in the following list: T "Check the Power Adapter" on page 70 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 76
NOTE: An audible noise from the power adapter does not always indicate a defect. 3. If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation. 4. If the operational charge does not work, see "Check the Battery Pack" on page 71. 70 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 77
indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. Reconnect - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 78
column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non- servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 84. The following lists the error messages that the BIOS displays on the screen - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 79
external keyboard Monitor type does not match CMOS - Run Setup Run "Load Default Settings" in BIOS Setup Utility. Shadow RAM Failed at offset: nnnn BIOS ROM System board System RAM Failed at offset: nnnn DIMM System board Extended RAM Failed at offset: nnnn DIMM System board System battery - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 80
Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board DIMM BIOS ROM System board None BIOS ROM System board Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Enter Setup and - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 81
connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See "Power System Check" on page 69.. Reconnect the LCD connector Hard disk drive LCD inverter ID LCD - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 82
Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 83
EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 84
Power screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 85
Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 86
Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. Action in Sequence Enter BIOS Utility to execute "Load Setup Default Settings", then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 87
board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer. Internal speakers make noise or emit no sound. Audio driver Speaker System board Speaker System board Action in Sequence Power Management-Related Symptoms Symptom / Error The - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 88
Symptoms Symptom / Error Action in Sequence Battery fuel gauge in Windows doesn't go higher than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently. Reconnect - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 89
, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 90
that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See "Power System Check" on page 69.): 1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 91
CN19 8 CN24 9 CN25 10 CN23 11 U29 12 U30 USB Board to Main Board Connector S-Video Connector DC-in Jack Ethernet Controller DIMM Socket DIMM Audio Codec Wireless LAN Card Connector Line-in Jack Microphone-in Jack Headphones/Speaker/Line-out Jack BIOS Flash Memory Infrad Sensor Chapter 5 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 92
14 15 16 17 18 19 1 CN1 2 CN2 3 CN3 4 CN4 5 CN5 6 U3 7 PU3 8 U10 9 U14 10 CN7 Power Board Connector LCD Connector USB Board to Main Board Connector Function Board Connector Bluetooth Connector Keyboard Connector 11 CN11 12 U17 13 14 CN8 15 CN9 16 PU6 17 CN16 18 CN14 19 - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 93
Unit) listing in global configurations of TravelMate Victoria. Refer to this chapter whenever ordering for parts to repair or for RMA ( part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 94
TravelMate Victoria Exploded Diagram Category ADAPTER BATTERY BOARD No. Part Name and Description Acer Part No. ADAPTER 65W 3 PIN Delta SADP65KB DBRF LF AP.06501.010 ADAPTER LSE - 65W, SLS0335A1957 AP.06506.004 LF YELLOW LF ADAPTER 65W 3 PIN LITE-ON PA1650- AP.06503.013 02 QY LF Battery - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 95
and Description FUNCTION BOARD Acer Part No. 55.TG607.001 TOUCHPAD BOARD W/FINGER PRINT 55.TG607.002 USB BOARD 55.TG607.003 CABLE LED BOARD 55.TG607.004 PWR CORD V943B30001218008 DANISH 3P PWR CORD(ISR)1.8M 3PBLK FZ0I0008-038 PWR CORD V50CB3T3012180QD TW110V,3P POWER CORD(SWI)1.8M 3PBLACK - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 96
Category No. CASE/COVER/BRACKET ASSEMBLY Part Name and Description MIDDLE COVER Acer Part No. 42.TG607.001 UPPER CASE FOR FP W/TP, TP CABLE 60.TG607.001 LOWER CASE W/ SPEAKER, MODEM 60.TG607.002 CABLE CPU/PROCESSOR 90 BASE ODD CAP BASE DUCK RUBBER RAM DOOR 42.TG607.002 42.TG607.003 42. - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 97
Category COMBO MODULE No. Part Name and Description Acer Part No. CPU Intel Core2Dual T77500 PGA 2.4G KC.77001.DTP 4M 800 SLA44 DVD/CDRW COMBO MODULE 6M.TG607.007 DVD-RW DRIVE DVD/CDRW - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 98
Category KEYBOARD 92 No. Part Name and Description Acer Part No. 120GB HGST 2.5" 5400RPM SATA HTS541612J9SA00 SURUGA-B LF .008 Keyboard 12KB-FV1 Victoria Internal Standard 84KS Black US International (change +-*/ location) KB.INT00.171 Keyboard 12KB-FV1 Victoria Internal Standard 84KS Black US - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 99
Category Chapter 6 No. Part Name and Description Acer Part No. Keyboard 12KB-FV1 Victoria Internal Standard 85KS Black Spanish (change +-*/ location) KB.INT00.178 Keyboard 12KB-FV1 Victoria Internal KB.INT00.180 Standard 85KS Black Slovak (change +*/ location) Keyboard 12KB-FV1 Victoria - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 100
Category LCD No. Part Name and Description Acer Part No. Keyboard 12KB-FV1 Victoria Internal Standard 85KS Black Belgium (change +-*/ location) KB.INT00.204 Keyboard 12KB-FV1 Victoria Internal Standard 84KS Black Arabic/English (change +-*/ location) KB.INT00.205 Keyboard 12KB-FV1 Victoria - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 101
Name and Description LCD BRACKET W/HINGE - L Acer Part No. 33.TG607.001 LCD BRACKET W/HINGE - R 33.TG607.002 Chapter 6 LCD MODULE 12.1 WXGA W/ ANTENNA 2 WIRE W/CCD LCD 12.1 IN. TFT WXGA NON-GLARE - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 102
Name and Description LCD BRACKET W/HINGE - R Acer Part No. 33.TG607.002 LCD MODULE 12.1 WXGAG W/ ANTENNA 3 WIRE W/ CCD LCD 12.1 IN. TFT WXGAG GLARE AU B121EW03-V4 LF 185NIT 25MS LCD INVERTER - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 103
Category MAINBOARD No. Part Name and Description Acer Part No. LCD 12.1 IN. TFT WXGAG GLARE AU B121EW03-V4 LF 185NIT 25MS LCD INVERTER BOARD LCD CABLE LCD BRACKET W/HINGE - L LCD BRACKET W/HINGE - R LK. - Acer TravelMate 6292 | Service Guide for TravelMate 6291, 6292, 6231 - Page 104
Category No. Part Name and Description Acer Part No. SCREW M1.6*4.0-I (NI)(NYLOK) 86.FR6V7.003 SCREW M2.0*6-I-BNI(NYLOK) 86.TG607.001 SCREW M2.0*1.8 I (NI)(NYLOK) 86.TG607.002 SCREW M2.0*1.5-I(NI)(ANTI-LOOSE) 86.TG607.003 SCREW M2*5-I(BZN)(NYLOK) 86.TG607.004 98 Chapter 6