Acer TravelMate 6492 Service Guide
Acer TravelMate 6492 Manual
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- Acer TravelMate 6492 | Service Guide - Page 1
TravelMate 6492 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer TravelMate 6492 | Service Guide - Page 2
Revision History Please refer to the table below for the updates made on TravelMate 6492 service guide. Date Chapter Updates 2 - Acer TravelMate 6492 | Service Guide - Page 3
specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer - Acer TravelMate 6492 | Service Guide - Page 4
additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. 4 - Acer TravelMate 6492 | Service Guide - Page 5
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market - Acer TravelMate 6492 | Service Guide - Page 6
6 - Acer TravelMate 6492 | Service Guide - Page 7
Platform and memory 1 Display and graphics 1 Storage subsystem 1 Dimensions and Weight 1 Power Subsystem 2 Input devices ...2 Audio ...2 Communication ...2 I/O Ports ...2 Environment ...3 System Block Diagram 4 Mainboard Layout 5 Top View ...5 Bottom View ...6 Your Acer Notebook tour 8 Front - Acer TravelMate 6492 | Service Guide - Page 8
91 Replacing the Keyboard 91 Replacing the Switch Cover 93 Replacing the Wireless Card 93 Replacing the Memory Modules 94 Replacing the BTCB Screws 95 Replacing the HDD 95 Replacing the ODD 95 Replacing the CTO Cover 96 Replacing the Battery Pack 96 Chapter 4 Troubleshooting 97 System - Acer TravelMate 6492 | Service Guide - Page 9
Problems 115 Chapter 5 Jumper and Connector Locations 117 Connector Locations 117 Top View ...117 Bottom View ...118 Connector Pin Definitions 119 Chapter 6 FRU (Field Replaceable Unit) List 133 TravelMate 6492 Exploded Diagrams 134 3G Cover Ass'y 134 Battery Ass'y ...135 BlueTooth - Acer TravelMate 6492 | Service Guide - Page 10
4 - Acer TravelMate 6492 | Service Guide - Page 11
System Specifications Features Below is a brief summary of the computer's many feature: Operating system • Genuine Windows® VistaTM Capable • Genuine Windows® XP Professional (Service Pack 2) Note: Windows® VistaTM Capable PCs come with Windows® XP installed, and can be upgraded to Windows® VistaTM - Acer TravelMate 6492 | Service Guide - Page 12
3.0 CPU power management standard: supports Standby and Hibernation power-saving modes • 11.1V 3800 mAh Li-ion primary battery pack (6-cell) • 3-pin 90 W AC adapter • 2.5-hour rapid charge system-off • 3.0-hour charge-in-use Input devices • 84-/88-key Acer FineTouch™ keyboard with 5º curve, inverted - Acer TravelMate 6492 | Service Guide - Page 13
+ connector Environment • Temperature: • operating: 5°C to 35°C • Non-operating: -20°C to 65°C • Humidity (non-condensing): • operating: 20%~80% • Non-operating: 20%~80% For a complete list of specifications see "Hardware Specifications and Configurations" on page 35. Chapter 1 3 - Acer TravelMate 6492 | Service Guide - Page 14
System Block Diagram 4 Chapter 1 - Acer TravelMate 6492 | Service Guide - Page 15
e Description Ite m Nam e Description 1 CN2 S-Video 12 CN3 Bluetooth Cable CNTR 4 2 CN4 LCM Cable CNTR 13 CN3 Speaker Cable CNTR 2 3 CN7 3G Card CNTR 14 Jack Headphone Jack 5 4 CN8 Hot Keyboard CNTR 15 Jack Line-In Jack 3 5 CN1 Keyboard FFC CNTR 16 Jack MIC Jack 2 4 6 CN1 Fine - Acer TravelMate 6492 | Service Guide - Page 16
Ite m Nam e Description 9 CN1 SmartCard CAble 9 CNTR 10 CN2 MDC CNTR 8 11 CN2 IO Board CNTR 9 Ite m Nam e Description 20 CN2 PCMCIA Socket 6 21 CN2 USB 2 22 D47 IR Receiver Bottom View Item 1 2 Name Jack50 0 CN500 Description DC In Jack Serial Port 3 CN501 Fan Cable CNTR 4 - Acer TravelMate 6492 | Service Guide - Page 17
RJ11 Jack North Bridge 7 U505 CPU Socket 8 CN509 MDC Cable CNTR 9 CN512 DIMM Socket 10 CN513 DIMM Socket Ite m Name Description 15 CN50 Second Battery CNTR 7 16 CN50 RTC Battery CNTR 6 17 CN50 MDC Cable CNTR 5 18 CN50 MainBoard and IO Board 4 CNTR 19 CN50 Docking CNTR 3 20 CN50 - Acer TravelMate 6492 | Service Guide - Page 18
Your Acer Notebook tour After knowing your computer features, let us show you around your new TravelMate 6492 computer. Front View # 1 2 3 4 5 6 7 Item Acer Crystal Eye Display screen Acer Fine Touch Keyboard Acer Fine Track Acer Bio-Protection fingerprint reader Touchpad Status indicators - Acer TravelMate 6492 | Service Guide - Page 19
mouse buttons when and right) used together with the center-keyboard FineTrack. 11 Power button Turns the computer on and off. status. 3 Battery indicator Indicates the computer's battery status. 4 with S/PDIF support 9 Bluetooth® Enables/disables the Bluetooth® communication function. - Acer TravelMate 6492 | Service Guide - Page 20
slot PC Card slot Connects to an Ethernet 10/100/1000based network (for selected models). Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Accepts the TravelMate SmartCard Accepts one Type II PC Card. PC Card slot eject Ejects the PC Card from the slot. button 10 Chapter 1 - Acer TravelMate 6492 | Service Guide - Page 21
2 Icon 3 4 5 6 Rear view Item USB 2.0 port Acer MediaBay optical drive Optical disk access indicator Optical drive eject button Emergency an AC adapter. Connects to a display device (e.g., external monitor, LCD projector). Connects to a Kensingtoncompatible computer security lock. Chapter 1 11 - Acer TravelMate 6492 | Service Guide - Page 22
lock ezDock II/II+ connector Acer MediaBay release latch Hard disk bay Memory compartment Acer DASP Battery latch Description Houses the computer's battery pack. Locks the battery in position. Connects to the Acer ezDock II/II+. Lock or unlock the Acer MediaBay device. Houses the computer's hard - Acer TravelMate 6492 | Service Guide - Page 23
Description Function Description Cap lock Lights when Cap Lock is activated Num lock Lights when Num Lock is activated. HDD Wireless LAN Bluetooth Battery Power Indicates when the hard disc or optical drive is active. Indicates the status of wireless LAN communication. Indicates the status - Acer TravelMate 6492 | Service Guide - Page 24
Easy-Launch Buttons Located above the keyboard are four buttons. These buttons are called easy-launch buttons. They are: mail Web browser, Empowering Key " "and one user-programmable button. Press " " to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and - Acer TravelMate 6492 | Service Guide - Page 25
to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications. Function Execute Left Button (1) Click twice quickly Right Button (4) Main touchpad (2) Tap twice (at the same speed as doubleclicking the mouse button - Acer TravelMate 6492 | Service Guide - Page 26
keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols - Acer TravelMate 6492 | Service Guide - Page 27
Keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Icon Applicat ion key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety - Acer TravelMate 6492 | Service Guide - Page 28
Special Key You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type: The right of the keyboard, or hold and then press the symbol at the upper-center of the keyboard. Note: Some fonts and software do not support the Euro - Acer TravelMate 6492 | Service Guide - Page 29
by optimizing disk space, memory and registry settings. q Acer eRecovery Management backs up/recovers data flexibly, reliably and completely. q Acer eSettings Management accesses system information and adjusts settings easily. q Acer ePower Management extends battery power via versatile usage - Acer TravelMate 6492 | Service Guide - Page 30
to encrypt/decrypt a file; the supervisor password and the file-specific password. The supervisor password is a "master" password that can used to encrypt files by default, or you can choose to enter your own file-specific password when encrypting a file. Note: The password used encrypt a file is the - Acer TravelMate 6492 | Service Guide - Page 31
your notebook is unattended. q Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers it except by reformatting your notebook or taking your notebook to an Acer Customer Service Center. Be sure to remember or write down your - Acer TravelMate 6492 | Service Guide - Page 32
Acer notebook. It provides you with the following options to enhance overall system performance: q Memory optimization - releases unused memory and check usage. q Disk optimization - removes unneeded items and files. q Speed optimization - improves the usability and performance of your Windows XP - Acer TravelMate 6492 | Service Guide - Page 33
space in a hidden partition on your system's HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: q Password protection. q Recovery of applications and drivers. q Image/data backup: • Back up to HDD (set recovery point). • Back up to CD/DVD. q Image/data - Acer TravelMate 6492 | Service Guide - Page 34
computer has one), including your Acer ezDock. Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer - Acer TravelMate 6492 | Service Guide - Page 35
Acer Mode The default setting is "Maximum Performance." You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, Memory used for mains (AC) or battery mode. 4. Choose which power options best fit - Acer TravelMate 6492 | Service Guide - Page 36
You can also click "Advanced Settings" to: q Set alarms. q Re-load factory defaults. q Select what actions will be taken when the cover is closed, and set passwords for accessing the system after Hibernation or Standby. q View information about Acer ePower Management. 26 Chapter 1 - Acer TravelMate 6492 | Service Guide - Page 37
Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolutions: XGA and SVGA. Chapter 1 27 - Acer TravelMate 6492 | Service Guide - Page 38
or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant Messenger service. Getting to know your Acer OrbiCam 1 23 # Item No. # Ite1m 2 3 Item Lens Power indicator - Acer TravelMate 6492 | Service Guide - Page 39
Acer OrbiCam settings Resolution To change the capture resolution, click the displayed resolution at the bottom right corner of the capture window dow, Preview,WainnddoFwo,ldPerer vtaiebws. UseFtohledeorptions to change the capture window size, preview settings, and the folder for captured photos or - Acer TravelMate 6492 | Service Guide - Page 40
instant messenger (IM) application. To use the Acer OrbiCam as a webcam, open the IM service, then select the video/webcam feature. You can now broadcast from your location to an IM partner anywhere in the world. Enabling the Acer VisageON The Acer VisageON technology comes with two features: Face - Acer TravelMate 6492 | Service Guide - Page 41
User or MultiSSpiilnneggUlleesUUessreserrfromMuthlteippleop-up menu. For multiple users, the facUUesseterrsascking feature automatically centers all the users' face in the capture window, otherwise the utility centers the face of the user closest to the camera. 2. Click the right icon to zoom in - Acer TravelMate 6492 | Service Guide - Page 42
effect to use. The selected effect appears in the video effects section of the VisageON window. Note: When using avatars, you may have to calibrate the face points to achieve better tracking. Follow screen instructions in the VisageON to continue. Note: You may use video effects when using the - Acer TravelMate 6492 | Service Guide - Page 43
Note: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) Note: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensSutraertthatCtohentsreocol nPdamneonl itDoriisspcloanynected, then select - Acer TravelMate 6492 | Service Guide - Page 44
to the manufacturer's recommendNedovtea:lueN. ote: Launch Manager Launch Manager allows you"Etoasye-tltahuenfocuhr beuasttyo-lanusn"cohnbuptatognes l2o4cated above the keyboard. You can access the Launch Manager by clicking on Start > All Programs > Launch Manager to start the application. Launch - Acer TravelMate 6492 | Service Guide - Page 45
CPU Specifications Mobile Intel Core 2 Duo Mobile Processor Package: Micro-FCPBA 478-pin Features: • Dual core processor for mobile with enhanced performance • Support Intel Architecture with Intel Wide Dynamic Execution • Support L1 Cache to Cache (C2C) transfer • On-die, primary 32-KB instruction - Acer TravelMate 6492 | Service Guide - Page 46
Bridge Specifications Intel 965GM (North Bridge) Package: FCBGA 1299 balls Features: • Source synchronous double-pumped (2x) address • Source synchronous quad-pumped (4x) data • Support for Dynamic FSB Frequency Switching • 12-deep in-order queue to pipeline FSB commands • AGTL+ bus driver with - Acer TravelMate 6492 | Service Guide - Page 47
/1000 GbE MAC with circuit breaker • System Management Bus (SMBus) Specification, ver 2.0 with additional support for I2C devices • Supports Intel High Definition Audio (Intel HD Audio) • Support Intel Matrix Storage Technology • Support Intel AMT • Low Pin Count (LPC) interface • Firmware Hub (FWH - Acer TravelMate 6492 | Service Guide - Page 48
Core System Item 6 Description System memory 7 BIOS ROM Specifications Package: DDR2 SDRAM in 84-ball LCD specification AUDIO SUBSYSTEM Audio Codec Audio chip: Realtek ALC268 Package: 48-pin LQFP 'Green' package Features: • All ADCs support 44.1K/48K/96K/192kHz sample rate • All ADCs support - Acer TravelMate 6492 | Service Guide - Page 49
specification Rev.2.3 Features: • Supports SPKROUT CAUDIO and RIOUT# • Supports standardized zoomed register model • Support serialized IRQ interrupt and PCI interrupts • Support for VPPOUT Power: Vcc=5V, 3.3V I/O SUBSYSTEM Keyboard Dimension: 310 x 115 x 5.5 mm Weight: 120 Gram (max) Chapter 1 39 - Acer TravelMate 6492 | Service Guide - Page 50
Pointing Device TravelMate 6492 uses touch pad as the pointing device. The touch pad module is connected to TP-Board through the FFC connector. The touchpad support 6 buttons (Left/Right button and 4-way button Function. Touch pad: Synaptics TM61PUF1R544 Physical size: 40x67 mm Weight: TBD Active - Acer TravelMate 6492 | Service Guide - Page 51
LCD, PCMCIA, MINI-PCI, AUDIO, HDD, ODD, FAN, TP, Athlon64 CPU, RS485 Athlon64 CPU Athlon64 CPU, TPS51116 1. VL/5VPCU/3VPCU: These power planes will always be turned on unless the AC adapter and battery S4 state and is used by devices that support D3 cold wake up. Input Characteristics Functions - Acer TravelMate 6492 | Service Guide - Page 52
at 1.0W Dimension: TBD Weight: TBD SYSTEM LED Indicator System LED Indicator The following information provide the LED icon for TravelMate 6492 system. • Battery LED • Power/Suspend LED • Wireless LED • Bluetooth LED POWER SPECIFICATION System Power States ZR3 supports 6 different power states in - Acer TravelMate 6492 | Service Guide - Page 53
Pin 3VAUXEN SUSON 0 0 MAINON 0 VRON 0 ON(S0) 1 1 Standby(S1) 1 1 Suspend(S3) 1 1 1 1 1 1 1 1 1 0 0 Hibernate(S4) 1 1 Soft Off(S5) 1 0 0 0 0 0 0 0 Battery and Charger Current Amplifier: MAX8724 Charge PWM Control: IMD2AT108 PARAMETER CONDITIONS Min Input Range - Acer TravelMate 6492 | Service Guide - Page 54
MAX UNITS Output Current 2.5V 0 1.5 A Input HighVoltages 2.2 5.5 V DC-AC inverter ZR3 provides backlight adjustable DC-AC inverter. Dimension T.B.D mm For 14" LCD TFT panel (LVDS Interface) Parameter Lamp voltage Lamp frequency Lamp current Min 1400 50 5.6 Typical 1600 55 6 Max 1900 60 - Acer TravelMate 6492 | Service Guide - Page 55
Battery Main battery: Specification Parts name Dimension (CELL) Normal capacity Normal voltage Charge voltage RTC battery: Part name: J11EAGLE Capacity: 14mAH Voltage: 3.0V LiIon 3UR18650Y-2-QC-ZR1 202(L)x 67(W)x23.7(H) 38000mA 11.1V 12.60V±0.09V Chapter 1 45 - Acer TravelMate 6492 | Service Guide - Page 56
46 Chapter 1 - Acer TravelMate 6492 | Service Guide - Page 57
, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on - Acer TravelMate 6492 | Service Guide - Page 58
screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when BIOS Version VGA BIOS Version Slimtype DVD-ROM LSD-081-(S V1.0 ATI M9+XC V0.1 Serial Number Asset Tag Number Product Name Manufacturer Name UUID: XXXXXXXXXX XXXXXXXXXX TravelMate XXXX Acer - Acer TravelMate 6492 | Service Guide - Page 59
the ATAPI model name Displays system BIOS version This field displays the VGA CMOS Setup Utility Main System Time System Date [09 : 00: 00] [01 : 01: 2007] Help Item Menu Level X System Memory 640KB Extended Memory XXX Video Memory [8M] Quiet Boot Network Boot F12 Boot Menu D2D Recovery - Acer TravelMate 6492 | Service Guide - Page 60
in boldface are the default and suggested parameter settings. Parameter System Time System Date System Memory Extended Memory Video Memory Quiet Boot Network Boot F12 Boot Menu D2D Recovery Description Format/Option Sets the system time. The hours are displayed with 24-hour format Format - Acer TravelMate 6492 | Service Guide - Page 61
The Advanced screen displays advanced settings in BIOS. Serial Port Phoenix - Award WorkstationBIOS CMOS Setup Utility Advanced [Auto] Help Item Infrared Port (FIR) [Auto] Menu Level X Parallel Port Mode XASF Configuration Minimum Watchdog Timeout BIOS Boot Timeout OS Boot Timeout Power-on - Acer TravelMate 6492 | Service Guide - Page 62
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Phoenix - Award WorkstationBIOS CMOS Setup Utility Security Supervisor Password Is User Password Is [Clear] [Clear] Help Item HDD Password Is [Clear] Menu Level X Set - Acer TravelMate 6492 | Service Guide - Page 63
to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter password. If you forget your password, you may have to return your notebook computer to your dealer to reset it. Password Conventions All the passwords must - Acer TravelMate 6492 | Service Guide - Page 64
cannot change/remove password during resuming from S4. q Finger print: support 10 fingers - Upack/Authentec modules. Setting a Password Perform the on Boot parameter. 5. When you are done, save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the µ and - Acer TravelMate 6492 | Service Guide - Page 65
Password Is parameter to Set. 5. If desired, you can enable the Password on Boot parameter. 6. When you are done, save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. The password setting is complete after the user presses Enter. If the - Acer TravelMate 6492 | Service Guide - Page 66
If the new password and confirm new password strings do not match, the screen will display the following message. 56 Chapter 2 - Acer TravelMate 6492 | Service Guide - Page 67
devices includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Phoenix - Award WorkstationBIOS CMOS Setup Utility Boot Boot Priority Order: 1: IDE0: WDC WD200EB - (PM) 2: IDE1: WDC WD200EB - (PM) Help Item Menu Level X 3: CD/DVD 4: Network Boot - Acer TravelMate 6492 | Service Guide - Page 68
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Phoenix - Award WorkstationBIOS CMOS Setup Utility Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Help Item Menu Level X Discard Changes Save Changes KLIJ :Move - Acer TravelMate 6492 | Service Guide - Page 69
becomes corrupted. Use the Flash utility to update the system BIOS flash ROM. Note: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Flash utility. Note: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the - Acer TravelMate 6492 | Service Guide - Page 70
60 Chapter 2 - Acer TravelMate 6492 | Service Guide - Page 71
the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: q Wrist grounding strap and conductive mat for preventing electrostatic discharge q Small Philips screw driver q Philips screwdriver q Plastic flat head screw driver q Tweezers - Acer TravelMate 6492 | Service Guide - Page 72
give you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Main - Acer TravelMate 6492 | Service Guide - Page 73
LCM Module Disassembly Flowchart Chapter 3 63 - Acer TravelMate 6492 | Service Guide - Page 74
Main Unit Disassembly Procedure Removing the Battery Pack 1. Turn the computer over. Release the battery locks as shown. 2. Push and hold release latch. 3. Remove the battery. Removing the CTO Cover 1. Locate and loosen the seven screws as shown. 2. Lift the CTO cover using the indented top - Acer TravelMate 6492 | Service Guide - Page 75
Removing the ODD 1. Push and hold the ODD latch as shown. 2. Remove ODD. Removing the HDD 1. Locate the plastic tab on the HDD. 2. Place one hand on the computer for stability and grasp the HDD removal tag. 3. Pull upward as shown to - Acer TravelMate 6492 | Service Guide - Page 76
Modules 1. Push the two release levers on the upper module 2. Pull upper memory module away from the outward as shown. socket. Note: The memory module lifts upward during release. Note: Use two hand to remove the module by gripping the top edge as shown. 3. Push the two release levers - Acer TravelMate 6492 | Service Guide - Page 77
Using fine tweezers, grip the white wire and pull upward until it is released from the board. 3. Locate the two screws securing the Wireless Card. Repeat for the gray and black wires. 4. Locate and remove the two screws securing the Wireless Card. 5. Grip card and pull away from socket as shown - Acer TravelMate 6492 | Service Guide - Page 78
securing screws as 2. Turn the computer over. Open the LCM module shown. fully to expose the Switch Cover. Note: Two of the screws are located within the battery cradle. 3. Grip the Switch Cover as shown and pull upward to remove. 4. Using two hands, remove the Switch Cover from the chassis. 68 - Acer TravelMate 6492 | Service Guide - Page 79
Removing the Keyboard 1. Locate and remove the two screws as shown. 2. Using both hands, lift the top edge of the keyboard as shown. 3. Turn the keyboard over, as shown, to expose the cables. 4. Using fine tweezers, release the first cable lock as shown and remove the cable from the socket. 5. - Acer TravelMate 6492 | Service Guide - Page 80
6. Remove keyboard from chassis. Removing the Switch Board 1. Locate and remove the screw as shown. 2. Using fine tweezers, release the cable lock as shown and remove the cable from the socket. 3. Remove the Switch Board from the chassis. 70 Chapter 3 - Acer TravelMate 6492 | Service Guide - Page 81
Removing the Antenna Cables 1. Turn the computer over. Remove the Antenna Cables from the three securing pins as shown. 2. Turn the computer over. Locate the socket as indicated. 3. Using fine tweezers, disconnect the cable as shown. Chapter 3 71 - Acer TravelMate 6492 | Service Guide - Page 82
4. Pull the black MIC cable through the mainboard. 5. Pull the white and gray cables through the mainboard. Note: This cable is not attached to the LCM Module. Move the cable out of the work area to avoid damage. 6. Remove the two gray cables and the white cable from the securing pins as shown. 72 - Acer TravelMate 6492 | Service Guide - Page 83
Removing the LCM Module CAUTION: Ensure all cables are removed from securing pins before proceeding to avoid damage. 1. Locate and remove the four screws as shown. 2. Locate and remove the two screws from the rear of the computer as shown. Note: The earth wire is disconnected when the screws are - Acer TravelMate 6492 | Service Guide - Page 84
Removing the TouchPad 1. Locate the TouchPad cable as shown. 2. Using tweezers, release the locking latch and disconnect the cable as shown. 3. Using both hands, remove the casing and TouchPad as shown. Removing the Mainboard 1. Locate the two screws (red markers) and two connectors (yellow markers) - Acer TravelMate 6492 | Service Guide - Page 85
2. Remove the screws and disconnect the connectors using tweezers as shown. 3. Open the VGA Port cover as shown. CAUTION: If the VGA Port cover is left closed, damage to the mainboard may result. 4. Grip the mainboard from the rear and lift up. Note: If any resistance is met while removing the - Acer TravelMate 6492 | Service Guide - Page 86
and remove the two screws from the mainboard. 2. Turn the mainboard over. Locate the connector and two screws as shown. 3. Remove the two screws and the Heatsink securing bracket as shown. 4. Hold the Fan unit with one hand - Acer TravelMate 6492 | Service Guide - Page 87
Removing the CPU 1. Using a screw driver, unscrew the CPU counter clockwise. 2. Remove the CPU from the bracket as shown. Chapter 3 77 - Acer TravelMate 6492 | Service Guide - Page 88
LCM Module Disassembly Procedure Removing the LCM Bezel CAUTION: When using tools, be careful not to scratch the computer casing. 1. Locate and remove the four mylar (small red markers) and two rubber (large red markers) screw covers as shown. Remove the six bezel securing screws. Note: - Acer TravelMate 6492 | Service Guide - Page 89
Removing the LCD Panel 1. Locate and remove the six screws as shown. 2. Locate the three panel connectors as shown. Disconnect the cables as shown. 3. Hold down the WebCam Module and remove the LCD panel by lifting the hinge as shown. Chapter 3 79 - Acer TravelMate 6492 | Service Guide - Page 90
4. Locate and remove the Inverter Board screw as 5. Grip the Inverter Board and lift upward to remove. shown. 6. Grip the WebCam Module and lift upward to remove. 7. Turn the LCD panel over to expose the rear. Grip the LCM cable and lift upward to detach the adhesive pads. 8. Hold the printed - Acer TravelMate 6492 | Service Guide - Page 91
9. Locate and remove the four screws (two on each side) securing the LCD brackets to the LCD panel. 10. Remove the LCD brackets by pulling away from the LCD Panel as shown. Chapter 3 81 - Acer TravelMate 6492 | Service Guide - Page 92
with the four screw holes (two on each side) on the LCD Panel as shown. 2. Secure the LCD brackets to the LCD panel. 3. Turn the panel over. Insert the cable into the cable connector on the LCD Panel as shown. 4. Align the LCD Panel cable as shown and press down to engage the adhesive pads - Acer TravelMate 6492 | Service Guide - Page 93
5. Place the WebCam Module in the mounting as shown. 6. Place the Inverter Board in the mounting and secure with the screw provided. 7. Place the LCD Panel in the mounting and secure the three panel connectors as shown. Chapter 3 83 - Acer TravelMate 6492 | Service Guide - Page 94
8. Secure the LCD Panel with the six screws provided. Replacing the LCM Bezel 1. Locate the bezel correctly and press down the edges until there are no gaps between the bezel and the LCM Module, 2. Secure the six screws provided - Acer TravelMate 6492 | Service Guide - Page 95
Main Module Reassembly Procedure Replacing the CPU 1. Insert the CPU into the CPU bracket as shown. 2. Using a screw driver, tighten the screw clockwise as shown to secure the CPU in place. Replacing the Heatsink and Fan Module 1. Place the Fan Module in the mounting - Acer TravelMate 6492 | Service Guide - Page 96
5. Turn the Mainboard over and secure the two screws as shown. Replacing the Mainboard CAUTION: Ensure that the VGA Port Cover is open before beginning. Failure to do so may result in damage to the Mainboard. 1. Ensure that the Mainboard is face up (the Fan Module and CPU are not visible). Place the - Acer TravelMate 6492 | Service Guide - Page 97
3. Secure the Mainboard to the chassis using the two screws provided (red markers). Chapter 3 87 - Acer TravelMate 6492 | Service Guide - Page 98
the TouchPad cable is accessible once the TouchPad is in place. 2. Using tweezers, grip the TouchPad cable and insert it into the connector on the Motherboard as shown. Secure the locking latch to hold the cable in place. Replacing the LCM Module 1. Align the four screw holes on the LCM Module - Acer TravelMate 6492 | Service Guide - Page 99
3. Secure the two screws at the rear of the computer as shown and the four screws to hold the LCM in place on the chassis. Note: Ensure that the earth wire is reconnected during this step. Replacing the Antenna Cables 1. Place the three cables from the LCM Module in the wiring conduit and secure in - Acer TravelMate 6492 | Service Guide - Page 100
3. Using tweezers, secure the remaining gray cable with the connector to the port on the Mainboard. 4. Turn the computer over. Place the three cables from the LCM Module in the wiring conduit and secure in place using the cable pins on the chassis. 90 Chapter 3 - Acer TravelMate 6492 | Service Guide - Page 101
the cable into the port and secure the locking latch using fine tweezers. 3. Secure the Switch Board in place using the screw provided. Replacing the Keyboard 1. Using fine tweezers, insert the thicker cable into the socket and secure the locking latch as shown. Chapter 3 91 - Acer TravelMate 6492 | Service Guide - Page 102
2. Using fine tweezers, insert the remaining cable into the socket and secure the locking latch as shown. 3. Turn the keyboard over and place the front edge first into the mounting. 4. Push the Keyboard into place toward the TouchPad and secure using the two screws provided. 92 Chapter 3 - Acer TravelMate 6492 | Service Guide - Page 103
are visible between the cover and the chassis. 2. Close the LCM Module and turn the computer over. Locate and replace the four screws as shown. Note: Two of the screws are located within the battery cradle. Replacing the Wireless Card 1. Ensure the card is positioned label upwards as shown and push - Acer TravelMate 6492 | Service Guide - Page 104
Reconnect the three Antenna Cables as shown, pushing down firmly to connect the cables. Cable Color Black White Gray Connector Number 1 2 3 Replacing the Memory Modules 1. Using two hands, push the lower module into the socket until it clicks into place. 2. Using two hands, push the upper module - Acer TravelMate 6492 | Service Guide - Page 105
Replacing the BTCB Screws 1. Locate and secure the twenty (20) BTCB screws as shown. Replacing the HDD 1. Place the HDD in the mounting, rear edge first as 2. Push down firmly - Acer TravelMate 6492 | Service Guide - Page 106
down fully until no gaps are visible between the CTO Cover and the chassis. 3. Secure the CTO Cover using the seven screws provided. Replacing the Battery Pack 1. Place the battery in the cradle as shown. 2. Push the battery toward the computer until it clicks in to place. 3. Engage the - Acer TravelMate 6492 | Service Guide - Page 107
Troubleshooting Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only Acer products. Non-Acer LCD display problems "Power-On Self-Test (POST) Error or others). Message" on page 101 Symptoms cannot be re-created (intermittent problems). - Acer TravelMate 6492 | Service Guide - Page 108
run the Keyboard Test. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a nondefective FRU: 1. Reconnect the keyboard cables. 2. Replace the keyboard. 3. Replace the main board. The following auxiliary input devices are supported by this - Acer TravelMate 6492 | Service Guide - Page 109
the instructions in the message window. Note: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: 1. Remove the battery pack - Acer TravelMate 6492 | Service Guide - Page 110
battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to correct the problem symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in - Acer TravelMate 6492 | Service Guide - Page 111
can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 115. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. Note: Most - Acer TravelMate 6492 | Service Guide - Page 112
Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before "Equipment Configuration Error") Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled - Acer TravelMate 6492 | Service Guide - Page 113
Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed Device Address - Acer TravelMate 6492 | Service Guide - Page 114
. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See "Power System Check" on page 99.. Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep, power-on indicator turns on and - Acer TravelMate 6492 | Service Guide - Page 115
refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data - Acer TravelMate 6492 | Service Guide - Page 116
Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test - Acer TravelMate 6492 | Service Guide - Page 117
Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number - Acer TravelMate 6492 | Service Guide - Page 118
dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory - Acer TravelMate 6492 | Service Guide - Page 119
Code F5h F6h F7h Beeps Boot to Mini DOS Clear Huge Segment Boot to Full DOS Chapter 4 109 - Acer TravelMate 6492 | Service Guide - Page 120
BIOS Utility to execute "Load Setup Default Settings", then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work). LCD inverter ID LCD cable LCD inverter LCD System board Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD - Acer TravelMate 6492 | Service Guide - Page 121
noise or emit no sound. Action in Sequence Audio driver Speaker System board Speaker System board Power Management-Related Symptoms Symptom / Error Action in Sequence The system will not enter hibernation Keyboard (if control is from the keyboard) Hard disk drive System board The system doesn - Acer TravelMate 6492 | Service Guide - Page 122
cable Printer System Board Ensure the "Serial Port" in the Devices Configuration" of BIOS Setup Utility is set to Enabled. Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work. Touchpad does not work. Action in - Acer TravelMate 6492 | Service Guide - Page 123
Problems" on page 115. Chapter 4 113 - Acer TravelMate 6492 | Service Guide - Page 124
to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in - Acer TravelMate 6492 | Service Guide - Page 125
non-defective FRU). Note: Verify that all attached devices are supported by the computer. Note: Verify that the power supply being used problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: q Non-Acer devices q Printer, mouse, and other external devices q Battery - Acer TravelMate 6492 | Service Guide - Page 126
116 Chapter 4 - Acer TravelMate 6492 | Service Guide - Page 127
Jumper and Connector Locations Connector Locations Top View Chapter 5 Item 1 2 3 4 5 6 7 8 9 10 Name CN2 CN4 CN7 CN8 CN12 CN13 CN18 CN20 CN19 CN28 Description S-Video LCM Cable CNTR 3G Card CNTR Hot Keyboard CNTR Keyboard FFC CNTR Fine Track FFC CNTR MIC Cable CNTR TouchPad FFC CNTR SmartCard - Acer TravelMate 6492 | Service Guide - Page 128
18 19 20 Name U512 CN515 CN511 CN510 CN507 CN506 CN505 CN504 CN503 CN502 Description South Bridge W/LAN Card CNTR ODD CNTR HDD CNTR Second Battery CNTR RTC Battery CNTR MDC Cable CNTR MainBoard and IO Board CNTR Docking CNTR - Acer TravelMate 6492 | Service Guide - Page 129
Connector Pin Definitions CN4 LCD I/F Connector (40-PIN) PIN No. Signal name I/O PIN No. Signal name I/O 1 +V5S - O 10 USB_P5- I/O 5 IM_CLOCK1 O 11 NC - 6 IM_DATA1 O 12 +V3S - CN12 Keyboard I/F Connector (25-PIN) PIN No. Signal name I/O PIN No. Signal name I/O 1 SCAN_IN(0) - Acer TravelMate 6492 | Service Guide - Page 130
PIN No. Signal name I/O PIN No. Signal name I/O 11 SCAN_OUT(6) O 24 SCAN_OUT(15) O 12 SCAN_OUT(7) O - 13 SCAN_OUT(8) O CN27 Cardreader Connector-TD (43-PIN) PIN No. Signal name I/O PIN No. 1 SD_D2 2 GND 3 SD_D3 I/O 23 - 24 I/O 25 4 +V3S - 26 5 SD_MS_CLK I/O 27 6 - Acer TravelMate 6492 | Service Guide - Page 131
I/O 17 GND - 37 SDSR#_3 I/O 18 USB_P0- 19 USB_P0+ 20 GND I/O 38 I/O 39 I/O 40 SDCD#_3 I/O DOCK_DETECT#_3S I +V3S - CN513 Memory Connector 0 (200-PIN) PIN No. Signal name I/O PIN No. Signal name I/O 1 M_VREF - 2 GND - 3 GND - 4 MA_DATA4 I/O 5 MA_DATA1 I/O 6 MA_DATA5 - Acer TravelMate 6492 | Service Guide - Page 132
CN513 Memory Connector 0 (200-PIN) PIN No. Signal name I/O PIN No. Signal name I/O 19 MA_DATA3 I/O 20 MA_DATA9 I/O 21 GND - 22 MA_DATA13 I/O 23 MA_DATA12 I/O 24 GND - 25 MA_DATA8 I/O - Acer TravelMate 6492 | Service Guide - Page 133
CN513 Memory Connector 0 (200-PIN) PIN No. Signal name I/O PIN No. Signal name I/O 103 +1.8VSUS - 104 +1.8VSUS - 105 MA_A10 I 106 MA_BS#1 I 107 MA_BS#0 I 108 MA_RAS# I 109 MA_WE# I - Acer TravelMate 6492 | Service Guide - Page 134
I/O 193 GND - 194 MA_DATA62 I/O 195 PDAT_SMB I/O 196 GND - 197 PCLK_SMB I/O 198 GND - 199 +3V - 200 GND - CN512 Memory Connector 1 (200-PIN) PIN No. Signal name I/O PIN No. Signal name I/O 1 MVREF_DM1 - 2 GND - 3 GND - 4 MB_DATA4 I/O 5 MB_DATA1 I/O 6 MB_DATA5 - Acer TravelMate 6492 | Service Guide - Page 135
CN512 Memory Connector 1 (200-PIN) PIN No. Signal name I/O PIN No. Signal name I/O 67 MB_DM3 I/O 68 MB_DQS#3 I/O 69 N.C. - 70 MB_DQS3 I/O 71 GND - 72 GND - 73 MB_DATA31 I/O 74 - Acer TravelMate 6492 | Service Guide - Page 136
CN512 Memory Connector 1 (200-PIN) PIN No. 151 153 Signal name MB_DATA42 MB_DATA46 155 GND 157 MB_DATA49 159 MB_DATA52 161 GND 163 N.C. 165 GND 167 MB_DQS#6 169 - Acer TravelMate 6492 | Service Guide - Page 137
name I/O PIN No. Signal name I/O 1 +V5A_USB1 - 2 USBP1- I/O 3 USBP1+ I/O 4 GND - CN506 RTC Battery Holder (2-PIN) PIN No. Signal name I/O PIN No. Signal name I/O 1 +V_RTC - 2 GND - CN510 HDD I/F Connector (22-PIN,SATA) PIN No. Signal name I/O PIN No. Signal name I/O 1 GND - Acer TravelMate 6492 | Service Guide - Page 138
CN19 PC Card Connector (68-PIN) PIN No. 3 5 Signal name A_CAD1 A_CAD5 I/O PIN No. Signal name I/O I/O 4 A_CAD3 I/O I/O 6 A_CAD7 I/O 7 A_CC/BE0# I/O 8 A_CAD9 I/O 9 A_CAD11 I/O 10 A_CAD12 I/O 11 A_CAD14 I/O 12 A_CC/BE1# I/O 13 A_CPAR I/O 14 A_CPERR# O 15 A_CGNT# I 16 - Acer TravelMate 6492 | Service Guide - Page 139
CN18 Internal Microphone Connector (2-PIN) PIN No. Signal name I/O PIN No. Signal name I/O 1 MIC_INT I 2 AUDGND - CN32/33 Internal Speaker Connector (4-PIN) PIN No. Signal name I/O PIN No. Signal name I/O 1 SPK_OUT_L- O 2 SPK_OUT_L+ O CN24 MINI-PCI connector (124-PIN) (1/2) PIN No. - Acer TravelMate 6492 | Service Guide - Page 140
CN24 MINI-PCI connector (124-PIN) (1/2) PIN No. 71 73 Signal name PERR# CBE1# I/O PIN No. Signal name I/O I/O 72 DEVSEL# I/O I/O 74 GND - 75 AD14 77 GND 79 AD12 I/O 76 AD15 I/O - 78 AD13 I/O I/O 80 AD11 I/O 81 AD10 83 GND 85 AD8 I/O 82 GND - - 84 AD9 I/O I/O 86 - Acer TravelMate 6492 | Service Guide - Page 141
I/O 40 XD_D5 I/O 19 SD-D1 I/O 41 XD_D6 I/O 20 SD-CD# 21 GND 22 GND I/O 42 - 43 - 44 MS_D1_XD_D7 I/O VCC - CN502 Battery Connector (7-PIN) PIN No. Signal name I/O PIN No. Signal name I/O 1 +VPACK - 2 +VACK 3 BATTERY1_IN I 4 BAT1_DATA O 5 BAT1_CLK O6 GND - 7 GND - Acer TravelMate 6492 | Service Guide - Page 142
132 Chapter 5 - Acer TravelMate 6492 | Service Guide - Page 143
FRU (Field Replaceable Unit) listing in global configurations of the TravelMate 6492. Refer to this chapter whenever ordering for parts to repair made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from - Acer TravelMate 6492 | Service Guide - Page 144
TravelMate 6492 Exploded Diagrams 3G Cover Ass'y Item 1 2 3 Part Name 3G CARD AL COVER SCREW Part Number 6051B0157901 6053B0230901 6052B0012301 Description COVER, 3G, PC+ABS SHIELD, 3G COVER, AL+MESH+FR83 SCREW, 1, M2.5, 4mm, M, 4.5mm, 0.8mm, BNI, PATCH, CRING 134 Chapter 6 - Acer TravelMate 6492 | Service Guide - Page 145
LABEL BATTY PACK BATTY PACK BATTY PACK Part Number 6060B0221401 6027B0023901 6027B0026801 BT.00903.004 Description LABEL, BLANK, REEL, 60mm, 20mm BATTERY PACK, LI - ION, 10.8V, 4100mAH, 3S2P BATTERY PACK, LI - ION, 10.8V, 4700mAH, 2P3S BATTERY PACK, LI - ION, 11.1V, 7200mAH, 3P3S Chapter 6 135 - Acer TravelMate 6492 | Service Guide - Page 146
BlueTooth Ass'y Item 1 2 3 Part Name LABEL MODULE CABLE Part Number 6060B0238501 54.AAMVN.004 6017B0077901 Description LABEL, BLANK, REEL, 40mm, 20mm MODULE, BLUETOOTH, USB 2.0 CABLE, ROUND, 8POS, 80mm, 1, BLUETOOTH, 32 AWG 136 Chapter 6 - Acer TravelMate 6492 | Service Guide - Page 147
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Part Name BTM CABINET BTM ODD LATCH BTM BATT-LOCK LATCH BTM BATTERY KNOB LOCK BTM BATTERY LATCH BTM ODD KNOB LOCK BTM BACK BUMPER BTM FRONT BUMPER COVERLATCH BOTTOM DSUB DOOR DOCKING HOOK PLATE DOCK HOOK INSULATOR BTM SHIELD L BTM - Acer TravelMate 6492 | Service Guide - Page 148
BTCB Case Set Item 1 Part Name MN SPEAKER SET 2 3 4 BTCB CASE SET Part Number 23.TLK0N.002 6052B0078001 6060A0086501 1510B0303301 Description SPEAKER SET, 40 HM, 2W, 23.5mm, 101X77X20-68X SCREW, 1, M2.5, 6.0mm, M, 4.5mm, 0.8mm, BNI, PATCH LABEL, BLANK-050-25X11 ASSEMBLY, CASE, BOTTOM, - Acer TravelMate 6492 | Service Guide - Page 149
CPU Ass'y Item 1 Part Name CPU 2 CPU 3 CPU 4 CPU Part Number KC.71001.DTP KC.73001.DTP KC.75001.DTP KC.77001.DTP Description CPU, 1.8GHz, 800MHz, 2M, MICRO FCPGA, 478P, TRAY CPU, 2.0GHz, 800MHz, 4M, MICRO FCPGA, 478P, TRAY CPU, 2.2GHz, 800MHz, 2M, MICRO FCPGA, 478P, TRAY CPU, 2.4GHz, - Acer TravelMate 6492 | Service Guide - Page 150
CTO Cover Set Ass'y Item 1 2 3 4 5 6 7 Part Name BTM CTO COVER BTM FRONT BUMPER HDD DASP RUBBER CTO COVER SHIELD COVER SCREW CTO GASKET THERMAL CTO GASKET HDD Part Number 6051B0157701 6054B0195801 Description COVER, CTO, PC+ABS FOOT, BOTTOM, FRONT, SILICONE 6054B0149701 BUMPER, HDD, COVER, NBR - Acer TravelMate 6492 | Service Guide - Page 151
Display Ass'y Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Part Name DISPLAY BEZEL ASSEMBLY SCREW 125040M SCREW 125020M INSULATOR DISPLAY DISP RUBBER CORNER SCREW 120030M DISP-WC HINGE/W BRACKET - R CHICONY - CNF6122 DISPLAY REAR ASSEMBLY INSULATOR INVERTER DISPLAY INVERTER MYLAR DISPLAY DISP-WC - Acer TravelMate 6492 | Service Guide - Page 152
Item 17 18 19 20 Part Name LCM 14.1" LCM 14.1" LCM CABLE LCM CABLE Part Number LK.14106.011 LK.14105.018 6017B0108901 6017B0108801 Description LCM, 14.1, TFT, WXGA, LVDS, 390g LCM, 14.1, TFT, WXGA, LVDS, 400g CABLE, FLAT, 40POS, 231.16mm, 1, LCM CABLE, FLAT, 40POS, 231.16mm, 1, LCM 142 Chapter - Acer TravelMate 6492 | Service Guide - Page 153
-MIDDLE, SILICONE 6051B0154401 6053B0273301 6053B0245001 6053B0132001 47.TLK0N.003 LENS, CCD, PC SHIELD, DISPLAY BEZEL, AL FOIL MAGNET, DISPLAY, ROUND, 6.3mm, 3.5mm, NI NAME PLATE, ACER, 24.4mm, 7.1mm, 0.6mm, AL BUMPER, DISPLAY, SILICONE Chapter 6 143 - Acer TravelMate 6492 | Service Guide - Page 154
, DISPLAY, PC+ABS MIC. SET, -44dB, 7.2X3, OMNI, 680mm ANTENNA, DUAL, 2.4/5.2G, 550mm, 1.37mm SCREW - 120030M (4.5*0.8T) - BNI - PATCH INSULATOR, MIC, PC (FR-83) NAMEPLATE, ACER, 44.2mm, 11.2mm, 0.9mm, AL 144 Chapter 6 - Acer TravelMate 6492 | Service Guide - Page 155
INSULATOR, HDD, LUMIRROR S10 - AL FRAME, HDD, PC+SILICONE CONNECTOR, HDD, SATA, FL, BLK, 1X22, 90D, DIP, T HDD, SATA, 60GB, 5.4KRPM, 22P, 11ms, 5.5ms, SATA HDD, SATA, 80GB, 5.4KRPM, 22P, 11ms, 5.5ms, SATA HDD, SATA, 120GB, 5.4KRPM, 22P, 11ms, 5.5ms, SATA HDD, SATA, 160GB, 5.4KRPM, 22P, 12ms, 5.5ms - Acer TravelMate 6492 | Service Guide - Page 156
Keyboard Ass'y Item 1 2 Part Name LABEL KEYB ACER MN Part Number 6060B0221401 6037B0015201 Description LABEL, BLANK, REEL, 60mm, 20mm KEYBOARD/W ST, 88, 24P, BLACK, US-INTL, 310X115.52, 5.5mm 146 Chapter 6 - Acer TravelMate 6492 | Service Guide - Page 157
Ass'y Item 1 2 3 4 5 Part Name LABEL MEMORY MODULE MEMORY MODULE MEMORY MODULE MEMORY MODULE Part Number 6060B0221401 6021B0060901 Description LABEL, BLANK, REEL, 60MM, 20MM MEMORY MODULE, 512MB, PC2 - 4200, DDR2, 200P, 6 6021B0064701 MEMORY MODULE, 1GB, PC2 - 4200, DDR2, 200P, 128 KN.5120G - Acer TravelMate 6492 | Service Guide - Page 158
Modem Ass'y Item 1 2 Part Name LABEL MODEM Part Number 6060B0238501 FX.22500.004 Description LABEL, BLANK, REEL, 40mm, 20mm MODEM, MDC, 56K, AZALIA 148 Chapter 6 - Acer TravelMate 6492 | Service Guide - Page 159
ODD Ass'y Item 1 2 3 4 5 6 7 8 Part Name ODD HOLDERMODULE SCREW 120050M SCREW LABEL DVD 9 DVD Part Number 1310A2129601 42.TCXVN.006 Description ASSEMBLY, BOARD, MULTI-ODD HOLDER, ODD, PC+ABS 86.TCXVN.004 86.TCXVN.006 6060B0021401 1510B0224401 1510B0224501 KO.0240D.005 KU.0080D.027 SCREW - - Acer TravelMate 6492 | Service Guide - Page 160
Switch Cover Set Ass'y Item 1 2 3 4 5 Part Name SWICTH COVER SWITCH COVER PLATE FUNCTION BUTTON POWER BUTTON CAPS LOCK LENS Part Number 6051B0154901 6054-B01863-0 Description COVER, TOP CASE, PC+ABS NAME PLATE, FUNCTION KEY, PC, TOP CASE 6051B0155401 6051B0155201 6054B0185701 BUTTON, TOP CASE, - Acer TravelMate 6492 | Service Guide - Page 161
Touchpad Bracket Set Ass'y Item 1 2 3 Part Name THPAD BRACKET THPAD MYLAR TOP GASKET AUDIO Part Number 6053B0225701 6054B0185601 6054B0220501 Description BRACKET, TOP, TOUCH PAD, SECC INSULATOR, TOP, TOUCH PAD, LUMIRROR X30 GASKET, NI/CU PNW FR, 28mm, 9.5mm, 0.13mm Chapter 6 151 - Acer TravelMate 6492 | Service Guide - Page 162
TPCB CaseSet Ass'y Item 1 2 3 4 5 Part Name TOP CABINET IR LENS CHARGER LENS 3G LENS R STICK POINT BUTTON 6 BT & WL LENS 7 BT & WL KNOB 8 CARD READER DOOR 9 PICK BUTTON 152 Part Number 605180155001 605180155101 605180155301 605180155501 605180155601 - Acer TravelMate 6492 | Service Guide - Page 163
Item 10 Part Name 4 WAY BUTTON 11 THPAD FRAME 12 3G FRONT BEZEL 13 FRONT BEZEL 14 L STICK POINT BUTTON 15 MYLAR 16 TOP NO FGPT R STICK POINT BUTTON 17 TOP NO FGPT L STICK POINT BUTTON 18 TOP THPAD FRAME STANDARD 19 R BRACKET 20 L BRACKET 21 SMART CARD BRACKET 22 TOP SMART - Acer TravelMate 6492 | Service Guide - Page 164
Wireless Ass'y Item 1 2 Part Name LABEL SCREW 3 MODULE 4 MODULE 5 MODULE 6 MODULE 7 MODULE 8 MODULE 9 MODULE 10 MODULE 11 MODULE 12 MODULE Part Number 6060B0238501 86.TLK0N.003 KI.KDN01.001 KI.KDN01.002 KI.KDN01.003 KI.KDN01.006 KI.KDN01.007 KI.KDN01.008 KI.GLN01.001 KI.GLN01. - Acer TravelMate 6492 | Service Guide - Page 165
ADAPTER ADAPTER PARTNAME DESCRIPTON ACER PART NO. ADAPTER 65W BATTERY PACK,LIION,10.8V,7200mAH,3P3S BT.00603.026 BT.00603.039 BT.00604.017 BT.00607.003 BT.00603.040 BT.00604.005 BT.00607.009 BT.00903.004 BT.00904.003 BT.00907.003 BOARD BOARD BOARD BOARD BOARD BOARD BOARD BOARD BOARD BLUETOOTH - Acer TravelMate 6492 | Service Guide - Page 166
INTEL 4965AG ROW MINI PCI TOUCHPAD SYNAPTICS TM61PUF1R544 HOTKEY BOARD TOUCHPAD BUTTON BOARD STICK POINT BOARD W/O FINGER PRINTER I/O BOARD ROBSON BOARD DESCRIPTON ACER PART NO. MODULE,WIRELESS LAN,MINI PCI KI.KDN01.002 802.11A/G/N MODULE,WIRELESS LAN,MINI PCI KI.KDN01.003 802.11A/G/N MODULE - Acer TravelMate 6492 | Service Guide - Page 167
CATEGORY CABLE CABLE PARTNAME HOTKEY BOARD CABLE BLUETOOTH CABLE DESCRIPTON ACER PART NO. FFC,14P,1L,5.787X0.295X0.004,PET, 50.TLK0N.002 S CABLE,ROUND,8POS,80mm,I,BLUE 50.TLK0N.008 TOOTH CASE/COVER/ BRACKET ASSEMBLY - Acer TravelMate 6492 | Service Guide - Page 168
HEATSINK CPU HEATSINK FINGER DESCRIPTON THERMAL MODULE,CPU FINGER,CPU,SUS 301 ACER PART NO. 60.TLK0N.004 33.TLK0N.004 CPU/ PROCESSOR CPU/ HARD DISK HDD 80GB 5400RPM SATA HGST DRIVER HTS541680J9SA00 SURUGA-B LF F/W: C70P KH.08007.021 HDD,SATA,80GB,5.4KRPM,22P,11ms ,5.5ms,SATA1.0 ,2.5X 0.37,M3 - Acer TravelMate 6492 | Service Guide - Page 169
CATEGORY PARTNAME DESCRIPTON ACER PART NO. HDD/HARD DISK HDD 80GB 5400RPM SATA SEAGATE DRIVER ST980811AS(9S1132-190) VENUS LF F/ W:3.ALD HDD,SATA,80GB,5.4KRPM,22P,12.5 ms,5.6ms,SATA 2.0, 2.5X0.37 KH.08001.030 HDD/HARD DISK HDD 80GB 5400RPM SATA TOSHIBA HDD,SATA,80GB,5.4KRPM,22P,12m KH.08004 - Acer TravelMate 6492 | Service Guide - Page 170
14_15KB-EV2T 88KS BLACK GREEK KEYBOARD 14_15KB-EV2T 89KS BLACK GERMAN KEYBOARD 14_15KB-EV2T 89KS BLACK FRENCH KEYBOARD 14_15KB-EV2T 89KS BLACK DUTCH KEYBOARD 14_15KB-EV2T 89KS BLACK DANISH KEYBOARD 14_15KB-EV2T 89KS BLACK CZECH DESCRIPTON ACER PART NO. KEYBOARD/W ST,89,24P,BLACK,SWE/ FIN,310X115 - Acer TravelMate 6492 | Service Guide - Page 171
KEYBOARD KEYBOARD KEYBOARD PARTNAME KEYBOARD 14_15KB-EV2T 88KS BLACK TRADITIONAL CHINESE KEYBOARD 14_15KB-EV2T 89KS BLACK CANADIAN FRENCH KEYBOARD 14_15KB-EV2T 89KS BLACK BRAZILIAN PORTUGUESE KEYBOARD 14_15KB-EV2T 89KS BLACK BELGIUM KEYBOARD 14_15KB-EV2T 88KS BLACK ARABIC/ENGLISH DESCRIPTON ACER - Acer TravelMate 6492 | Service Guide - Page 172
LCD PARTNAME LCD COVER W/ ANTENNA & MICROPHONE DESCRIPTON FRU,LCD BOTTOM CASE ASSEMBLY ACER PART NO. 60.TLK0N.005 LCD LCD CABLE FOR SAMSUNG/CMO LCD BEZEL FOR NON-CAMERA CABLE,FLAT,40POS,219mm,I,LCM FRU,LCD TOP CASE ASSEMBLY 50.TLN0N.002 60.TLN0N.001 LCD COVER W/ ANTENNA & MICROPHONE FRU,LCD - Acer TravelMate 6492 | Service Guide - Page 173
LCD PARTNAME LCD BRACKET LEFT DESCRIPTON ACER PART NO. HINGE-W 33.TLK0N.002 BRACKET,DISPLAY,LEFT,6.5~7.5KG LCD BRACKET RIGHT MICROPHONE LCD MEMORY MODULE,1GB,PC25300,DDR2, 200P,128MX64,0.45ns,5,UB KN.1GB0M.00 1 MISCELLANEOU LCD CUSHION RIGHT S MISCELLANEOU LCD CUSHION LEFT S MISCELLANEOU LCD - Acer TravelMate 6492 | Service Guide - Page 174
CATEGORY SCREW SCREW SCREW SCREW SCREW SCREW PARTNAME DESCRIPTON ACER PART NO. SCREW SCREW,I,M2.5,3.0mm,M,4.5mm,0.8 86.TCXVN.00 mm,BNI,PAT 7 SCREW SCREW-I20050M(4.5Dx0.5T)-BKPATCH 86.TCXVN.00 4 SCREW SCREW-I-M2.0-3.0-M-4. - Acer TravelMate 6492 | Service Guide - Page 175
Chapter 6 165 - Acer TravelMate 6492 | Service Guide - Page 176
Model Definition and Configuration TravelMate 6492 Series Appendix A Model RO Country Acer Part no Description TM6492 WW WW 302G12 N S2.TLK06.001 TM6492-302G12N XPPTWW1 UMACF 2*1G/120/BT/6L/ 5R_N_FP_0.3D_AL_EN11_Media review TM6492 WW WW 302G12 N S2.TLK0Z.001 TM6492-302G12N VB32TWW1 UMACF 2* - Acer TravelMate 6492 | Service Guide - Page 177
Model RO Country Acer Part no Description TM6492 101G16 N EMEA France LX.TLK0Z.012 TM6492-101G16N VB32TRFR1 UMACF 2*512/160/BT/9L/ 5R_N_FP_0.3D_AL_FR23 TM6492 101G16 N EMEA Eastern Europe - Acer TravelMate 6492 | Service Guide - Page 178
Model RO Country Acer Part no Description TM6492 101G16 N EMEA Middle East LX.TLK0Z.036 TM6492-101G16N VB32TRME6 UMACF 2*512/160/BT/9L/ 5R_N_FP_0.3D_AL_EN14 TM6492 101G16 N EMEA Middle - Acer TravelMate 6492 | Service Guide - Page 179
Model RO Country Acer Part no Description TM6492 101G16 N EMEA Spain LX.TLK0Z.057 TM6492-101G16N VB32TRES1 UMACF 2*512/160/BT/6L/ 5R_N_FP_0.3D_AL_ES22 TM6492 101G16 N EMEA Switzerla nd - Acer TravelMate 6492 | Service Guide - Page 180
Model RO Country Acer Part no Description TM6492 101G16 N EMEA Middle East LX.TLK0Z.069 TM6492-101G16N VB32TRME3 UMACF 2*512/160/BT/6L/ 5R_N_FP_0.3D_AL_FR22 TM6492 101G16 N EMEA Middle - Acer TravelMate 6492 | Service Guide - Page 181
Model RO Country Acer Part no Description CPU HDD 1 (GB) ODD TM6492 AAP 101G16 Thailand LX.TLK06.004 TM6492-101G16 XPPTTH1 UMACF C2DT7100 N160GB5.4KS NSM8X 2*512/160/BT/ - Acer TravelMate 6492 | Service Guide - Page 182
Model RO Country Acer Part no Description CPU HDD 1 (GB) ODD TM6492 301G16 N AAP Indonesia LX.TLK0Z.010 TM6492-301G16N VB32TRID1 UMACF 2*512/160/BT/6L/ 5R_N_FP_0.3D_AL_EN12 C2DT7300 - Acer TravelMate 6492 | Service Guide - Page 183
Model RO TM6492 PA 102G16 N TM6492 PA 102G12 N TM6492 PA 102G12 N TM6492 PA 102G12 N TM6492 PA 102G16 N Country Acer Part no Description USA LX.TLK06.011 TM6492-102G16N XPPTUS1 UMACF 2*1G/160/BT/9L/ 5R_N_VP_FP_0.3D_AL_EN32 USA LX.TLK06.001 TM6492-102G12N XPPTUS1 UMACF 2* - Acer TravelMate 6492 | Service Guide - Page 184
Appendix A 174 - Acer TravelMate 6492 | Service Guide - Page 185
® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate 6492 Series Compatibility Test Report released by the Acer - Acer TravelMate 6492 | Service Guide - Page 186
Test Peripherals for TravelMate 6492 Category Basic PC Card Advanced PC Card I/O - Display I/O - Parallel I/O - Serial Item LAN Card USB2.0 Card 1394 Card SCSI Card Wireless Lan Card 3G data card Bluetooth Card Phone Card CF External monitor Projector TV / LCD-TV HDMI Legacy (Parallel) Printer / - Acer TravelMate 6492 | Service Guide - Page 187
Premier AG TRENDNET Bluetooth VoIP Phone Logitech® MX™900 Bluetooth® Optical Mouse Dopod 699 by IR, USB, Bluetooth HP iPAQ Pocket PC by Bluetooth and USB BT-PA04AU EPX Bluetooth USB Printer Adapter (option: parallel) Nokia 6230i Motorola (HT820) Acer bluetooth VOIP Phone Card Acer n50 Premum Dopod - Acer TravelMate 6492 | Service Guide - Page 188
/Game ODD SPDIF/Audio Jack Software Software Software Software PC Game PC Game PC Game PC Game PC Game PC Game PC Game Model/Description MMC CARD 64MB RS-MMC+Adapter 128MB MSX-256 Memory Stick MS CARD 128MB Memory Stick PRO MSX-1GS Memory Stick PRO MSX-2GS Memory Stick Duo 128MB SD CARD 512MB - Acer TravelMate 6492 | Service Guide - Page 189
and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: q Service guides for all models q User's manuals q Training materials q Bios updates q Software utilities q Spare - Acer TravelMate 6492 | Service Guide - Page 190
180 Appendix C