Acer TravelMate P2 14 Intel Lifecycle Extension Guide

Acer TravelMate P2 14 Intel Manual

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  • Acer TravelMate P2 14 Intel | Lifecycle Extension Guide - Page 1
    TravelMate P216-51/P216-51G/P216-51-TCO LIFECYCLE EXTENSION GUIDE
  • Acer TravelMate P2 14 Intel | Lifecycle Extension Guide - Page 2
    Self-Repair 1-1 Disassembly Procedures 1-3 Electronic Boards Diagrams 1-41 Troubleshooting 1-42 FRU (Field Replaceable Unit) List 1-43 Exploded Diagrams 1-44 Software Update 1-47 Personal Data Removal 1-48 i
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    Self-Repair This chapter highlights the limited self-repair capabilities of the product. Prior performing self-repair, familiarize yourself with the Safety Guidelines and Recommended Equipment sections first as described in the chapter "Disassembly Procedures". Depending on model, the following key
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    "Recovery" which is available in the User Manual of the product. NOTE: NOTE: In the event of not being able to create a Factory Default recovery media, it is possible to obtain a copy of the recovery media through Acer Customer Service (http://www.acer.com/support) This is not a free of charge
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    will be voided. Before you start any of the procedures in this chapter, make sure to read the following safety guidelines and the respective instructions within the chapter. CAUTION! Turn off your computer and disconnect all power sources before opening the computer cover or panels. To avoid
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    WEEE Annex VII Component 0 These components are classified as requiring selective treatment: Battery pack SSD module WLAN module DIMM modules RTC battery USB board Card reader board Mainboard Touchpad module LCD panel 1-4 Disassembly Procedures
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    Pre-disassembly Instructions 0 Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove the AC adapter from the DC-in jack (A)
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    NOTE: NOTE: Make sure the system is completely powered off. 1-6 Disassembly Procedures
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    Base Cover Removal 0 1. Remove thirteen (13) screws from the base cover (Figure 1-3). Figure 1-3. Base Cover Removal 2. Carefully pry up the base cover starting from the upper side to release the latches. Then continue to release the remaining latches on the left and right bottom sides (Figure
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    3. Release the remaining latches on the bottom side. Then grasp and remove the base cover from the system (Figure 1-5). Figure 1-5. Base Cover Removal 1-8 Disassembly Procedures
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    Battery Pack Removal 0 Prerequisite: Base Cover Removal 1. Find the battery pack (A) in the system (Figure 1-6). 2. Detach the acetate tape (B) securing the battery cable to the mainboard connector (Figure 1-6). 3. Detach the transparent mylar (C) securing the battery cable (Figure 1-6). CB A Figure
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    the battery cable from the mainboard connector (D) (Figure 1-7). D Figure 1-7. Battery Pack Removal 5. Lift to release the battery pack from the guide pin (E) and guide studs (highlighted by green lines) (Figure 1-8). Then remove the battery pack from the top assembly. E WEEE Annex VII Component
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    6. Detach the mylar (F) securing the battery cable connection (Figure 1-9). F Figure 1-9. Battery Pack Removal 7. Disconnect the battery cable from the battery connector (G) (Figure 1-10). Then remove the cable. G Figure 1-10. Battery Pack Removal + IMPORTANT: Follow local regulations for battery
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    SSD Module Removal 0 Prerequisite: Battery Pack Removal 1. Remove one (1) screw securing the SSD module (Figure 1-11). Figure 1-11. SSD Module Removal 2. Disconnect the SSD module (A) from the mainboard connector (B) (Figure 1-12). Then remove the SSD module. WEEE Annex VII Component: SSD Module
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    WLAN Module Removal 0 Prerequisite: Battery Pack Removal 1. Find the WLAN module (A) on the top assembly (Figure 1-13). A Figure 1-13. WLAN Module Location 2. Disconnect the WLAN antennas cables from the WLAN module connectors (B) (Figure 1-14). 3. Remove one (1) screw securing the WLAN module in
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    4. Disconnect the WLAN module from the mainboard connector (C) (Figure 1-15). Then remove the WLAN module. WEEE Annex VII Component: WLAN Module C Figure 1-15. WLAN Module Removal 1-14 Disassembly Procedures
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    DIMM Modules Removal 0 Prerequisite: Battery Pack Removal 1. Find the DIMM module (A) in the system. Then push the DIMM module clips (B) outwards (Figure 1-16). B B A Figure 1-16. DIMM Module Removal 2. Remove the DIMM module from the mainboard connector (C) (Figure 1-17). C WEEE Annex VII
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    LCD Module Removal 0 Prerequisite: Battery Pack Removal 1. Disconnect the LVDS cable from the mainboard connector (A). Then unroute the cable from the cable guides as shown in Figure 1-18. A Figure 1-18. LCD Module Removal 2. Open the LCD module to 90°. Then remove six (6) screws securing the LCD
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    3. Remove the LCD module (B) away from the top assembly (Figure 1-20). ! CAUTION: Make sure all cables are moved away from the device to avoid damage during removal. B Figure 1-20. LCD Module Removal Disassembly Procedures 1-17
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    RTC Battery Removal 0 Prerequisite: Battery Pack Removal 1. Disconnect the card reader board FFC from the mainboard connector (A) (Figure 1-21). A Figure 1-21. RTC Battery Removal ! CAUTION: Card reader board FFC (Flexible Flat Circuit) can be damaged if removed while the mainboard connector is
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    2. Disconnect the RTC battery cable from the mainboard connector (B) (Figure 1-22). 3. Using plastic tweezers, carefully pry to detach the adhesive tape underneath the RTC battery (C) (Figure 1-22). Then remove the RTC battery. B C WEEE Annex VII Component: RTC Battery Figure 1-22. RTC Battery
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    securing the USB board and left IO bracket (Figure 1-23). Figure 1-23. USB Board Removal 2. Lift the left IO bracket (A) to release it from the guide pins (B) (Figure 1-24). Then remove the bracket. B A B Figure 1-24. USB Board Removal 1-20 Disassembly Procedures
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    ) and fingerprint FFC can be damaged if removed while the USB board connectors are locked. 5. Release the USB board (E) from the I/O port slots and guide pins (F) on the top assembly (Figure 1-26). Then remove the USB board. F WEEE Annex VII Component: USB Board E F Figure 1-26. USB Board Removal
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    HDD Module Removal 0 Prerequisite: WLAN Module Removal 1. Disconnect the HDD cable from the mainboard connector (A). Then carefully detach the FFC from its underneath adhesive as shown in Figure 1-27. 2. Remove four (4) screws (B) securing the HDD bracket (Figure 1-27). B A Figure 1-27. HDD Module
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    3. Lift the HDD module assembly (C) to release it from the guide pins (D) on the top assembly (Figure 1-28). Then remove it from its compartment. D C D Figure 1-28. HDD Module Removal 4. Disconnect the HDD cable from the HDD
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    5. Remove four (4) screws (F) from the HDD bracket (Figure 1-30). F Figure 1-30. HDD Module Removal 6. Remove the HDD module (G) from its bracket (Figure 1-31). G Figure 1-31. HDD Module Removal 1-24 Disassembly Procedures
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    Card Reader Board Removal 0 Prerequisite: SSD Module Removal 1. Detach the sponge (A) from the card reader board (Figure 1-32). 2. Disconnect the smart card reader FFC from the card reader board connector (B) (Figure 1-32). 3. Disconnect the card reader board FFC (C) from the card reader board and
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    card reader board (Figure 1-33). Figure 1-33. Card Reader Board Removal 5. Release the card reader board (D) from the card reader slot and guide pins (E) (Figure 1-34). Then remove the card reader board. E D WEEE Annex VII Component: E Card Reader Board Figure 1-34. Card Reader Board Removal
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    mainboard. 1. Remove two (2) screws (A) securing the left IO bracket (Figure 1-35). A Figure 1-35. Mainboard Removal 2. Lift the left IO bracket (B) to release it from the guide pins (C) (Figure 1-36). Then remove the bracket. C B C Figure 1-36. Mainboard Removal Disassembly Procedures 1-27
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    3. Disconnect the USB board FFC from the USB board connector (D) (Figure 1-37). 4. Disconnect the right speaker cable from the mainboard connector (E) (Figure 1-37). 5. Disconnect the keyboard FPC from the mainboard connector (F) (Figure 1-37). 6. Disconnect the keyboard backlight FPC from the
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    . Then remove another two (2) screws (N) securing the mainboard (Figure 1-38). N M L Figure 1-38. Mainboard Removal 13. Lift the right IO bracket (O) to release it from the guide pin (P) (Figure 1-39). Then remove the bracket. O P Figure 1-39. Mainboard Removal Disassembly Procedures 1-29
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    14. Release the mainboard (Q) from the I/O ports slots and guide pins (R) on the top assembly (Figure 1-40). Then remove the mainboard. R WEEE Annex VII Component: Mainboard Q R Figure 1-40. Mainboard Removal 15. Detach the tape (S) securing
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    16. Disconnect the other end of the USB board FFC from the mainboard connector (T) (Figure 1-42). Remove the FFC. T Figure 1-42. Mainboard Removal ! CAUTION: USB board FFC (Flexible Flat Circuit) can be damaged if removed while the mainboard connector is locked. Figure 1-43. Mainboard + IMPORTANT:
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    Touchpad Module Removal 0 Prerequisite: Mainboard Removal 1. Disconnect the fingerprint FFC (A) from the USB board and touchpad module connectors. Then carefully detach the FFC from its underneath adhesive (highlighted by the yellow lines) and remove the fingerprint FFC (Figure 1-44). A Figure 1-44.
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    2. Lift the keyboard FPC. Then disconnect the touchpad FFC from the touchpad module connector (B) (Figure 1-45). B Figure 1-45. Touchpad Module Removal ! CAUTION: Touchpad FFC (Flexible Flat Circuit) can be damaged if removed while the touchpad module connector is locked. 3. Slightly detach and lift
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    4. Remove three (3) screws securing the touchpad module (Figure 1-47). Figure 1-47. Touchpad Module Removal 5. Using the screwdriver, push the guide pin (D) firmly to release it from the top assembly (Figure 1-48). 6. Slide the touchpad module slightly to disengage it from the bottom latches (E),
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    LCD Bezel Removal 0 Prerequisite: LCD Module Removal 1. Pry the LCD bezel from the upper side to release the latches (Figure 1-49). Figure 1-49. LCD Bezel Removal 2. Pry the LCD bezel from the right side to release the latches (Figure 1-50). Figure 1-50. LCD Bezel Removal Disassembly Procedures
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    3. Continue prying along the left side of the bezel (Figure 1-51). Figure 1-51. LCD Bezel Removal 4. Continue prying along the bottom side of the bezel until all the latches have been released (Figure 1-52). Then lift and remove the bezel from LCD module. Figure 1-52. LCD Bezel Removal 1-36
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    LCD Panel Removal 0 Prerequisite: LCD Bezel Removal 1. Unroute the LVDS cable (A) from the bottom side of the cable guides on the LCD cover as shown in Figure 1-53. A Figure 1-53. LCD Panel Removal Disassembly Procedures 1-37
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    2. Pry slightly to access the double-sided mounting tape (B) underneath the LCD panel (C). Then pull to detach the double-sided mounting tape. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel (Figure 1-54). WEEE Annex VII Component: LCD Panel C B
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    4. Lift the latch (E) securing the LVDS cable (Figure 1-56). E Figure 1-56. LCD Panel Removal 5. Disconnect the LVDS cable from the LCD panel connector (F) (Figure 1-57). F Figure 1-57. LCD Panel Removal 6. Remove the LCD panel. ! CAUTION: Make sure the LVDS cable is moved away from the device to
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    Top Assembly Removal (Keyboard Removal) 0 Prerequisite: Ensure that the Left Speaker, DC-IN Cable, Right Speaker, Smart Card Reader, Card Reader Board, and Touchpad Module have been disassembled prior removing the top assembly. NOTE: NOTE: The keyboard is included as part of the top assembly and can
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    Electronic Boards Diagrams Figure 1-59. System Block Diagram Electronic Boards Diagrams 1-41
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    attempt to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips 0 This computer incorporates an advanced design that delivers on-screen error message reports to help you solve problems. If the system reports an error message or an error
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    FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. FRU (Field Replaceable Unit) List 1-43
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    Exploded Diagrams 1 3 2 4 5 9 6 7 10 8 11 12 15 13 16 14 17 18 19 20 22 21 23 26 24 27 25 28 Figure 1-60. System Exploded Diagram Table 1-2. System Exploded Diagram No. Description 1 Top Assembly 2 Thermal Module 3 Right IO Bracket (mainboard) 1-44 Exploded
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    Table 1-2. System Exploded Diagram (Continued) No. Description 4 Left IO Bracket (USB board) 5 DIMM Modules 6 DC-IN Cable 7 WLAN Module 8 SSD Module 9 USB Board FFC 10 USB Board 11 Mainboard 12 HDD Module 13 HDD Cable 14 Left Speaker 15 Right Speaker 16 Transparent Mylar 17 Acetate
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    1 2 3 3 4 4 5 7 6 8 Figure 1-61. LCD Assembly Exploded Diagram Table 1-3. LCD Assembly Exploded Diagram No. Description 1 LCD Bezel 2 LCD Panel 3 Adhesive Mounting Tapes LCD Hinge L 4 LCD Hinge R 5 Microphone Rubbers 6 Camera Module 7 LVDS Cable 8 LCD Cover 1-46 Exploded Diagrams
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    Software Update Updating your software 0 Please visit http://go.acer.com/?id=17883 Software Update 1-47
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    hold down the Shift key while you select the Power icon > Restart in the lower-right corner of the screen. After your computer restarts, select Troubleshoot > Reset this PC. Option 3: Select Start , then press and hold down the Shift key while you select the Power icon > Restart to restart your
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LIFECYCLE EXTENSION
GUIDE
TravelMate
P216-51/P216-51G/P216-51-TCO