Acer TravelMate P2 14 Intel User Manual

Acer TravelMate P2 14 Intel Manual

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  • Acer TravelMate P2 14 Intel | User Manual - Page 1
    USER'S MANUAL
  • Acer TravelMate P2 14 Intel | User Manual - Page 2
    contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features described in this manual may not be supported depending on the Operating System version. Images provided herein are for reference only and
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    Your guides 6 Basic care and tips for using your computer 6 Turning your computer off 6 Taking care of your computer 7 Taking care of your AC adapter 8 Cleaning and servicing 8 HDMI 73 Frequently asked questions 75 Requesting service 77 Troubleshooting 78 Troubleshooting tips 78
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    4 - Table of contents Error messages 78 Internet and online security 80 First steps on the net 80 Protecting your computer 80 Choose an Internet Service Provider ........ 80 Network connections 82 Surf the Net 83 Internet security software 84
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    Getting started... In this section you will find: • Useful information on caring for your computer and your health • Where to find the power button, ports and connectors • Windows 11 interface overview • Tips and tricks for using the touchpad and keyboard • How to create recovery backups •
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    's Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting. /support 1. The link will open the Acer Support webpage. 2. Scroll down to Drivers and Manuals and search for your model by pasting in or manually entering
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    First things first - 7 • Right-click the Windows Start button > Shut down or sign out > Shut down. If you need to power down the computer for a short while, but don't want to completely shut it down, you can put it to Sleep by doing any of the following: • Press the power button. • Press the sleep
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    or aerosol cleaners. If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center. Guidelines for safe battery usage Warning When using a charging cart or a small space to simultaneously charge or operate multiple devices , the
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    First things first - 9 • Charging the battery/device at temperatures above 35 °C (95 °F) or below 0 °C (32 °F). To prevent damage, follow these precautions: • Stop charging the battery once it reaches 100% capacity; regularly or frequently charging a fully charged battery for an extended period of
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    10 - First things first • Device with built-in battery: A built-in battery must be replaced by an authorized service center. Do not attempt to replace or remove the battery by yourself. • Device with removable battery: The battery should only be replaced with parts approved
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    not attempt to replace a built-in rechargeable battery, battery replacement must be done by an Acer- authorized repair facility. • Recharge the battery by following the instruction included in the product documentation.
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    12 - Your Acer notebook tour YOUR ACER NOTEBOOK TOUR After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer. Screen view 1 2 3 41 5 # Icon Item Description 1 Microphone Internal digital microphone for sound recording. 2 Webcam
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    Keyboard view 1 2 3 Your Acer notebook tour - 13 4 5 # Icon Item 1 Keyboard Description For entering data into your computer. See "Using the keyboard" on page 18. 2 Speakers Deliver stereo audio output. 3 Fingerprint Fingerprint reader for Windows Hello reader (optional) and security. 4
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    an AC power adapter or a USB Type-C power adapter. (Specifications vary depending on configuration.) USB Type-C information • Compatible with Thunderbolt™ 4. • Supports DisplayPort™ audio/video output. • Delivers up to 3 A at 5 V DC for USB charging. • DC-in: requires power adapter or power source
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    Right view Your Acer notebook tour - 15 12 3 4 5 # Icon Item Description 1 SIM SIM card slot (optional) Insert a nano SIM card into the slot. 2 Headset/ speaker jack Connects to audio devices (e.g., speakers, headphones) or a headset with microphone. 3 USB port Connects to USB devices
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    16 - Your Acer notebook tour Front view 12 3 # Icon Item Description 1 MicroSD card reader Accepts one Secure Digital (microSD) card. Only one card can operate at a time. Indicates the computer's battery status. Battery indicator Charging: The light shows amber when the battery is
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    Base view 1 2 3 Your Acer notebook tour - 17 # Icon Item Description 1 Acer Dust Defender Reduces dust accumulation, enabling the components to stay cool, perform better and last longer. 2 Ventilation and cooling fan Allows the computer to stay cool. Do not cover or obstruct the openings.
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    18 - Using the keyboard USING THE KEYBOARD The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off. Lock key Caps Lock Description When Caps Lock is on, all
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    Hotkey Fn + F8 Fn + F9 Fn + F10 Fn + F11 Fn + F Using the keyboard - 19 Icon Function Lock your computer Flight mode Touchpad toggle Keyboard backlight control Snipping Tool Description Locks your computer to secure your information. You can enter password to continue your work. Turns on / off
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    20 - The Windows OS Desktop THE WINDOWS OS DESKTOP 1 2 3 45 6 78 # Item 1 Settings 2 Widgets 3 Start 4 Search 5 Task View Description Changes the apps settings for your computer. Provides the weather, news, stocks, and sports information. Launches apps, through Pinned, Recommended,
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    > Windows Update. Select Advanced options to configure the settings. Where can I get more information? For more information please visit the following pages: • Windows 11 information: support.microsoft.com/Windows • Support FAQs: support.acer.com
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    is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using. Touchpad gestures Single-finger slide
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    Using the Precision Touchpad - 23 Three-finger press Lightly tap the touchpad with three fingers to open the Search Windows. Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or
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    24 - Using the Precision Touchpad Changing touchpad settings To change the touchpad settings to suit your personal requirements, please do the following. 1. In the icon tray in the lower right-hand corner of the screen, select the Network, Sound and Battery icon to open the Quick settings pane. 2.
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    RECOVERY Recovery - 25 If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 74) do not help, you can recover your computer. This section describes
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    26 - Recovery 3. Click Set up syncing for OneDrive folder syncing to continue. 4. Make sure the folders that you want to back up are selected and click Start back up to continue.
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    Recovery - 27 5. You can select View sync progress to watch files sync until it completes. 6. To open the OneDrive folder, double click OneDrive icon in the notification area.
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    28 - Recovery Creating a factory default backup Recovery Drive allows you to quickly and easily back up your operating system, installed apps and data. 1. From Start, select Windows Tools in all apps list then Recovery Drive. 2. Select Yes to open the Recovery Drive window. 3. Make sure Back up
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    Recovery - 29 4. Plug in the USB drive and wait for the PC to detect the USB drive then click Next. 5. Everything on the drive will be deleted. Click Create to continue. 6. You will be shown the backup progress on the screen.
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    30 - Recovery 7. Follow the process until it completes. 8. Unplug the USB drive and label it clearly. Important Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember. Note Since the recovery backup
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    3. Click Reset PC to Choose an option. Recovery - 31
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    32 - Recovery 4. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. 5. Choose from the two options - Cloud download or Local reinstall to reinstall Windows. (Ensure you are connected to the internet when using Cloud download.) 6. Click
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    Recovery - 33 7. Choose your settings options and follow the instructions on screen. Click Confirm then Next to continue. Important If you have apps installed on your PC, they will be removed. 8. Resetting the PC will
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    34 - Recovery 12.When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files. Reset this PC and remove everything 1. From Start, select Control Center in all apps list then Recovery Management. 2. Select the
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    Recovery - 35 4. Select Remove everything to reset your PC back to its factory default. 5. Choose from the two options - Cloud download or Local reinstall to reinstall Windows. (Ensure you are connected to the internet when using Cloud download.) 6. Click Change settings to open the Choose settings
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    36 - Recovery 7. Choose your settings options and follow the instructions on screen. Click Confirm then Next to continue. 8. Click Reset to continue. 9. You will be shown the reset progress on the screen. The screen will
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    , or a separate Bluetooth dongle plugged into the computer's USB port (if no internal Bluetooth adapter is available). Note Please check your devices owner's manual to determine how to turn on its Bluetooth adapter. Enable Bluetooth and add a device Every new device must first be "paired" with your
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    the devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234"). Consult your device's user manual for more information. You can also enter the Bluetooth settings by selecting the Network, Sound and Battery icon in the lower right-hand corner
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    internet from home, you'll need to sign up for internet services from an ISP (Internet Service Provider) -- usually a phone or cable company -- that will have to go to your home or office to set up internet service. The ISP will install a small box, a router or modem, that will
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    40 - Connecting to the Internet To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network's name and password (if necessary). If you are trying
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    Connecting to the Internet - 41 4. You will see a list of available wireless networks. Select the one you wish to use. 5. Once you select a wireless network, select Connect.
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    42 - Connecting to the Internet 6. If required, enter the network's password. Connecting with a cable Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image
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    BLUELIGHT SHIELD Bluelight Shield - 43 The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for 'Quick Access' in the Start Menu. From here you can toggle Bluelight Shield on or off, and you can choose
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    Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you're traveling • How to get the most out of your battery
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    computer may not have all the modules mentioned below. Please refer to your computer's specifications to confirm which modules are supported. • File Encryption / Decryption • File Shredder • Personal Secure Drive (PSD) • Application / Browser Guard • USB Device Filter • Alert and Security Report
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    46 - Acer ProShield Plus Set up Windows Hello to begin. Select your Sign-in options in the Windows Hello settings: Facial recognition, Fingerprint, or PIN, and follow the onscreen directions. Note Select a password that you will remember, but is difficult to guess. Do not use words that can be found
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    Acer ProShield Plus - 47 File Shredder Here you can select files to be completely removed from the hard disk. The File Shredder overwrites the data to make recovering the data impossible. Warning Make sure you select only the information you want to shred. Once you have shredded a file or folder, it
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    48 - Acer ProShield Plus In the PSD window, select the edit button to open the Create a Personal Secure Drive (PSD) page, then set the Location and Capacity. Click Create to exit. Click the toggle button to Open or Close the PSD.
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    Acer ProShield Plus - 49 Use the edit button to reset the Location and Capacity of the PSD. Application Guard Here you can set applications you want to protect. After setting, it will require Windows Hello authentication to access the application. Note If the Windows Hello authentication fails, the
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    50 - Acer ProShield Plus Browser Guard The Browser Guard allows you to protect bookmarks, ID and passwords in Microsoft Edge, Google Chrome, and Mozilla Firefox browsers. In the Browser Guard window, you can select the browsers you want to protect. After setting, it will require Windows Hello
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    Acer ProShield Plus - 51 USB Device Filter Here you can set specific USB devices to deny access or read-only.
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    52 - Acer ProShield Plus Alert Here you can set the alert for each module On or Off to record invalid access. This feature can also send email notification while events trigger alerts.
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    Acer ProShield Plus - 53 Security Report Here you can find a record of intrusion detection reports. When a user tries to access secure data, and when authentication fails, the user is considered an intruder. The module detects an intruder by sending an email alert, capturing an intruder via the
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    ) for maximum security. Important Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center.
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    Securing your computer - 55 Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility. If
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    56 - Fingerprint Reader FINGERPRINT READER In addition to using an account password or PIN to sign in to Windows apps and services, you can also use the fingerprint reader to sign-in and unlock your Acer notebook. In order to use the fingerprint reader, you must first
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    Fingerprint Reader - 57 2. In the Windows Hello setup window, select Get started to begin the fingerprint configuration. 3. Enter your PIN to confirm your identity.
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    58 - Fingerprint Reader 4. When the Windows Hello setup window appears, follow the onscreen directions. Press and hold your finger on the fingerprint sensor and then lift. Repeat this step until the fingerprint configuration is complete.
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    Fingerprint Reader - 59 5. Once the fingerprint configuration is complete, you will be able to sign in or unlock your computer by placing your fingerprint on the fingerprint reader. You may select Add another finger to add another fingerprint to unlock the computer. Note If the notebook has multiple
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    's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press F2 while the computer logo is being displayed. Boot sequence To set the
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    Note If Fast startup is off, your computer will take longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Press the Windows key or select the Windows Start button then search for "Choose a power plan". 2. Select Choose
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    62 - Power management 3. Select Change settings that are currently unavailable. 4. Scroll down and disable Turn on fast start-up. 5. Select Save changes.
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    you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned
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    64 - Battery pack Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack. The battery
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    Battery pack - 65 Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect
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    66 - Traveling with your computer TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2.
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    Traveling with your computer - 67 What to bring When you are just moving within short distances, you probably do not need to bring anything with you other than your computer. If your battery is not fully charged, you may want to bring the AC adapter with you to plug in your computer. If you cannot
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    Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer
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    best performance, USB 3.2 Gen 1/Gen 2 devices should always be plugged into USB 3.2 Gen 1/Gen 2 ports. Consult your device's documentation to see which standard it supports. You can also charge devices such as tablets, smartphones, or other devices through a USB port. Some USB 3.2 Gen 1/Gen 2 ports
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    to a single Thunderbolt 4 port. If an adapter is used, DisplayPort or compatible devices, including HDMI, DVI or VGA, can be used. Note Thunderbolt 4 ports support transfer speeds up to 40 Gbps, and USB devices with a Type-C connector at lower speeds (typically up to 5 Gbps). Other USB or older
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    MicroSD card reader - 71 MICROSD CARD READER MicroSD (Secure Digital) cards are used in a wide selection of digital cameras, tablets, media players and cellular phones. Inserting an microSD card 1. Align the card so that the connector points towards the port, with the connectors facing down. 2.
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    on the computer. 3. Connect the monitor power cable and plug it into a properly grounded wall outlet. 4. Follow any setup instructions in the monitor's user's guide. 5. Turn on power to the monitor, then the computer. 6. The correct resolution and refresh rate should be detected automatically. If
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    HDMI HDMI - 73 HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video
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    Got a question? In this section you will find: • Frequently asked questions • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information
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    Frequently asked questions - 75 FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to
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    . The keyboard does not respond. Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work. • Make sure that the printer is connected to a power outlet and
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    call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your
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    to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom
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    . Keyboard interface Contact your dealer or an authorized service error center. Memory size mismatch Press F2 (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures, please contact
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    possible, certainly before you connect to the internet. Choose an Internet Service Provider Using the internet has become a natural part of daily computing to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the internet (you may need additional
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    of these modems include an 'router' that provides network and Wi-Fi access. Cable A cable connection provides fast and always-on internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are
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    wired and wireless network. Most routers have a built-in DSL modem that will allow you access to a high speed DSL internet connection. The ISP (Internet Service Provider) you have chosen normally supplies a modem/router with the subscription to their
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    security - 83 services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable (RJ45 is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com
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    but really isn't. How to stay safe: Use a strong antispam filter. If an email looks strange, don't click on anything and delete it immediately. Instead manually launch a browser and type in your bank's website address and log-in yourself.
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    Internet and online security - 85 Don't be fooled if someone calls your phone A tech support scam is a form of online fraud where people call you on the phone saying they're Technical Support from a trusted company like Norton or Microsoft and that you have a virus. The main motive behind these
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    become compromised! What to do if you're infected: If you're infected you probably don't realize it as bots are notoriously quiet. Your Internet Service Provider might send you a notification alerting you that they found a threat on your network and that you need to remove the bot. If you have
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    credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi. VPN services can encrypt all the data that you send and receive while using a public Wi-Fi hotspot, securing your information from hackers and other users of
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    88 - Internet and online security However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.
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USER’S MANUAL