Acer TravelMate P243-M Acer TravelMate P243-M Notebook Service Guide
Acer TravelMate P243-M Manual
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- Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 1
TravelMate P243 Series SERVICEGUIDE - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 2
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. There are no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 3
following conventions are used in this manual: ! WARNING: Indicates a potential process names are shown in italics. Example: the DRS5 User's Guide /usr/local/bin/fd the /TPH15spool_M program Computer output -m Keyboard keys are shown in bold italics. Example: After entering data, press Enter - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 4
General Information 0 This service guide provides all technical information relating to the basic configuration for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, the regional office may have decided to extend the functionality of a - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 5
Warranty 1-11 Quality and Reliability Tests 1-11 Environment 1-11 Notebook Tour 1-12 Touchpad Basics 1-19 Using the Keyboard 1-20 Windows Keys 1-22 Hotkeys 1-23 System Block Diagram 1-25 Specification Tables 1-26 Computer specifications 1-26 System Board Major Chips 1-27 Processor 1-27 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 6
1-39 LCD 14.0 1-40 LCD Inverter (not available with this model 1-40 Display Supported Resolution (LCD Supported Resolution) 1-41 Battery 1-48 AC Adapter 1-48 System Power Management 1-49 Card Reader 1-49 System LED Indicator 1-50 System DMA Specification 1-50 System Interrupt Specification - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 7
-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Dummy Card Removal 3-9 Battery Pack Removal 3-10 ODD (Optical Disk Drive) Module Removal 3-11 Keyboard Removal 3-13 Base Door Removal 3-14 WLAN (Wireless - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 8
IO Board Removal 3-23 Mainboard Removal 3-25 Speaker Module Removal 3-28 RTC battery Removal 3-30 Thermal Module Removal 3-32 CPU Processor Removal 3-33 LCD (Liquid Crystal Display) Module Removal 3-34 Support Bracket Removal 3-36 DC-in Jack Removal 3-37 LCD Module Disassembly Process 3-38 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 9
Issues 4-6 LCD Picture Failure 4-8 Internal Keyboard Failure 4-9 Touchpad Failure 4-10 Internal Speaker Failure 4-11 Internal Microphone Failure 4-13 USB Failure 4-14 Other Functions Failure 4-15 Intermittent Problems 4-16 Undetermined Problems 4-16 Post Codes 4-17 CHAPTER 5 Jumper - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 10
Model Definition and Configuration TravelMate P243 Series 7-3 CHAPTER 8 Test Compatible Components Microsoft® Windows® 7 Environment Test 8-4 CHAPTER 9 Online Support Information Introduction 9-3 x - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 11
CHAPTER 1 Hardware Specifications - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 12
Warranty 1-11 Quality and Reliability Tests 1-11 Environment 1-11 Notebook Tour 1-12 Touchpad Basics 1-19 Using the Keyboard 1-20 Windows Keys 1-22 Hotkeys 1-23 System Block Diagram 1-25 Specification Tables 1-26 Computer specifications 1-26 System Board Major Chips 1-27 Processor 1-27 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 13
1-39 LCD 14.0 1-40 LCD Inverter (not available with this model 1-40 Display Supported Resolution (LCD Supported Resolution) .1- Battery 1-48 AC Adapter 1-48 System Power Management 1-49 Card Reader 1-49 System LED Indicator 1-50 System DMA Specification 1-50 System Interrupt Specification - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 14
1-4 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 15
7 Home Basic 64-bit2 Service Pack 1 Genuine Windows® 7 Professional 32-bit Service Pack 1 Genuine Windows® 7 Professional 64-bit2 Service Pack 1 CPU 0 TravelMate P243 Series Intel® Core™ i3-3110M processor (3 MB L3 cache, 2.30 GHz, DDR3 1600 MHz, 35 W), supporting Intel® 64 architecture, Intel - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 16
TFT LCD 14" HD 1366 x 768 pixel (WXGA) resolution, high-brightness (200-nit) Acer ComfyView LED-backlit TFT LCD Mercury-free, environment-friendly 16:9 aspect ratio Graphics 0 TravelMate P243 & P243M Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 17
disk drive: 2.5", 7 mm/9.5 mm, 5400/7200 RPM 320/500/750 GB or larger Multi-in-1 card reader, supporting: Secure Digital™ (SD) Card, MultiMediaCard™ (MMC), Memory Stick™ (MS), Memory Stick PRO™ (MS PRO), DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Hardware Specifications and Configurations 1-7 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 18
/b/g/n Wi-Fi CERTIFIED™ Acer InviLink™ 802.11b/g Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology WPAN Bluetooth 4.0® +HS Bluetooth 2.1® +EDR LAN: Gigabit Ethernet solution Wake-on-LAN support Remove wake-up support Privacy Control 0 BIOS user, supervisor, HDD passwords - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 19
180 cm DC cable Battery 48 Wh 4400 mAh 6-cell Li-ion standard battery pack Battery life: 3.5 hours ENERGY STAR® Input and Control 0 Keyboard 86-/87-/91-key Acer FineTip keyboard with International Language support Support Application keys for Windows 7 Touchpad Multi-gesture touchpad - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 20
® Silverlight™ Windows Live™ Essentials 2011 Skype™ Web links and utilities Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, and UK only) Acer Identity Card Acer Registration Acer Updater eBay® shortcut (Australia, Austria, India, Ireland, Netherlands - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 21
Discharge Immunity Keyboard-switch Life MTBF (mean time between failures) Environment 0 Temperature: Operating: 5 °C to 35 °C Non-operating: -20 °C to 65 °C Humidity (non-condensing): Operating: 20% to 80% Non-operating: 20% to 80% Hardware Specifications and Configurations 1-11 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 22
computer output (configuration may vary by model). Power button Turns the computer on and off. 3 Wireless button Turns the wireless on and off. 4 Keyboard For entering data buttons. 7 Integrated webcam Web camera for video communication. 1-12 Hardware Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 23
shows orange when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. Indicates the hard driver or card reader's activity of read/write operations Indicates the computer's wireless (3G/Wi-Fi) connectivity device status. Hardware Specifications and Configurations 1-13 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 24
Figure 1-3. Top View Table 1-3. Top View # Icon Item 1 ACER Logo ACER TM Logo Note: Color option may depend on the model. Description 1-14 Hardware Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 25
Figure 1-4. Rear View Table 1-4. Rear View # Icon 1 Item Battery bay Description Houses the computer's battery pack. Note: Your computer may be equipped with a different battery than the one in the picture. Hardware Specifications and Configurations 1-15 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 26
. 2 Ethernet (RJ-45) port Connects to an Ethernet 10/100 supporting Power-off Charging Microphone jack Accepts inputs from external microphones. 6 Headphone/ Connects to audio line-out devices (e.g., speaker jack speakers, headphones). 1-16 Hardware Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 27
handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available. Hardware Specifications and Configurations 1-17 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 28
Base View Table 1-7. Base View # Icon Item 1 Battery bay Description Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Hard disk bay Houses the computer Do not cover or obstruct the opening of the fan. 1-18 Hardware Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 29
Touchpad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the Touchpad's responsiveness. Hardware Specifications and Configurations 1-19 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 30
an embedded numeric keypad, separate cursor, lock, function and special keys. Figure 1-9. Keyboard Lock Keys Lock Keys 0 The keyboard has three lock keys which can be toggled on and off. Lock key Caps Lock does not work with some applications. 1-20 Hardware Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 31
manner. Cursor-control keys on embedded keypad Hold while using cursor-control keys. Hold while using cursor-control keys. Main keyboard keys Hold while typing letters on embedded keypad. Type the letters in a normal manner. Hardware Specifications and Configurations 1-21 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 32
dialog box Functions supported by Windows XP: < > + : Show the System Properties dialog box < > + : Open Ease of Access Center This key has the same effect as clicking the right mouse button; it opens the application's context menu. 1-22 Hardware Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 33
the computer's controls like screen brightness and volume output. Figure 1-10. Keyboard Hotkeys To activate hotkeys, press and hold the key before pressing up Brightness down Increases the screen brightness. Decreases the screen brightness. Hardware Specifications and Configurations 1-23 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 34
or pauses a selected media file. Stop playing the selected media file. Return to the previous media file. Jump to the next media file. 1-24 Hardware Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 35
Specifications and Configurations SYSTEM BLOCK DIAGRAM DIS._eDP USB Board Connector P31 eDP Con. P22 DDRIII-SODIMM1 DDRIII-SODIMM2 P13, 14 P15~P19 DIS._HDMI DIS._CRT DIS._LVDS USB Charger P29 USB-9 PCIE-8 USB-10 RTC IHDA X' Con. P31 Fan Driver (PWM Type) P31 LVDS/CCD/MIC Con. P22 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 36
specifications Item Metric Imperial Dimensions Length 245 mm 9.6 in. Width 342 mm 13.5 in. Height (front to rear) 27.8/34.1 mm 1.09/1.34 in. Weight (equipped with optical drive, flash drive, and battery) 2.2 kg with battery 4.84 lbs with battery Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 37
cores A 64-KB (32-KB instruction and 32-KB data) first-level cache (L1) for each core A 256-KB shared instruction/data second-level cache (L2) for each core Up to 4-MB shared instruction/data third-level cache (L3), shared among all cores Intel HM77 Hardware Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 38
Processor Specifications Item Core i3-2350M Core i3-2370M Core i3-3110M Core I5-2450M Core I5-3210M Core I5-3320M Pentium Dual-Core B960 Pentium Dual-Core B970 Celeron Dual-Core B815 CPU Speed (GHz) 2.3 2.4 2.3 2.5 2.5 2.6 2.2 Cores/ Threads Bus Speed (FSB/ DMI/QBI) 2 / 4 5 GT/s 2 / 4 5 GT/s - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 39
Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Support DIMM voltage Supports DIMM package Memory Combinations Slot 1 (MB) 0 2048 2048 4096 0 4096 Specification Built in at CPU DDR3 1333/1600 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 40
uA power-down Specification ACER BW4T_A10B keyboard 86-US/87-UK/91-JP key Yes Plug USB keyboard to the USB port directly: Yes Phantom key auto detect Overlay numeric keypad Support independent pgdn/pgup/home/end keys Support reverse T cursor keys Factory configurable different languages by - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 41
Hard Disk Drive (AVL components) Item Specification Vendor & Model Name SEAGATE ST320LT020 TOSHIBA MK3259GSXP heads 2 2 Drive Format Disks 1 1 Spindle speed (RPM) 5400 7200 Performance Specifications Buffer size 8MB 16MB Interface SATA Fast data transfer rate 3.0 3.0 (Gbits / - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 42
Specifications Buffer size 8MB 16MB Interface SATA Fast data transfer rate 3.0 3.0 (Gbits / sec, max) Media data transfer rate (Mbytes/sec max) 1175, 1015.9, 1004, 1208, 1152 1305, 1280 DC Power Requirements Voltage tolerance 5V ±5% 1-32 Hardware Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 43
Drive (AVL components) (Continued) Item Specification Vendor & Model Name SAMSUNG ST750LM022 TOSHIBA 4, 4, 3 4 Drive Format Disks 2 2 Spindle speed (RPM) 5400 7200 Performance Specifications Buffer size 8MB 16MB Interface SATA Fast data transfer rate 3.0 3.0 (Gbits / sec, - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 44
(AVL components) (Continued) Item Vendor & Model Name Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer rate (Gbits / sec, max) Media data transfer rate (Mbytes/sec max) DC Power Requirements Voltage - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 45
data (Read/Write) •CD-R discs (Read/Write) •CD-RW discs (Read/Write) Loading mechanism Drawer loading Mechanism Power Requirements Input Voltage 5 V +/- 5% (Operating) 5 V +/- 8% (Start-up) Hardware Specifications and Configurations 1-35 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 46
& write) •CD-RW (Conforming to " Orange Book Part 3": read & write) NOTE: DVD-RAM (2.6 GB) and DVD-RW DL are not supported. Loading mechanism Drawer Type manual loading / Electrical Release Power Requirements Input Voltage 5 V +/- 5% (Operating) 1-36 Hardware Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 47
) •Video CD •CD-Extra (CD+) •CD-text •Hybrid SACD Loading mechanism Tray-type loading (with emergency eject hole) Power Requirements Input Voltage 5 V +/- 0.25V (Operating) Hardware Specifications and Configurations 1-37 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 48
XA •PhotoCD (Multi-Session) •Video CD •CD-Extra (CD+) •CD-text •Hybrid SACD Loading mechanism Drawer type manual load / Electrical release Tray-type loading Power Requirements Input Voltage 5 V +/- 5% (Operating) DC 5V +/- 0.25V (Operating) 1-38 Hardware Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 49
-1 and Form-2, •CD-I Ready, Video-CD (MPEG-1), •Photo-CD, Enhance CD, •CD extra, UDF (fixed/variable Packet mode) Loading mechanism Tray-type loading Manual load Plunger system Power Requirements Input Voltage 5V +/- 5% (Operating) 5V +/- 5% Hardware Specifications and Configurations 1-39 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 50
LCD 14.0" Item Specification Vendor & Model name AUO B140XW01 LG LP140WH4 Screen Diagonal (mm) 354.95 Active Area (mm) 309. (v) Input current (mA) Output voltage (V, RMS) Output current (mA, RMS) Output voltage frequency (KHz) Specification 1-40 Hardware Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 51
and and more complex shading create more reponsive and realistic 3D gaming HD Graphics 3000 supports DirectX® 10.1, OpenGL® 3.0, OpenCL™ 1.0 and Shader Model 4.1 HD Graphic 4000 supports DirectX® 11, OpenGL® 3.1, OpenCL™ 1.1, and Shader Model 5.0 Hardware Specifications and Configurations 1-41 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 52
Feature Specification NVIDIA® GeForce GT 630M On-board GPU NVIDIA® Optimus™ technology NVIDIA® Verde™ Drivers Digital resolution, up to 2048x1536 VGA resolution Display Supported Resolution (GPU Supported Resolution) Resolution 800X600 / 60Hz 1024X768 / 60Hz Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 53
card / Mini USB module Bluetooth v4.0, v3.0 HS, Bluetooth v2.1 +EDR system, backwards compatible with BT version of 1.1, 1.2 and 2.0 Support for BT & WLAN Co-existence RoHS Compliance Bluetooth BT3.0/4.0 supported Standard USB HCI interface Hardware Specifications and Configurations 1-43 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 54
mini combo card (with BT function) Mini Card Wireless Networking Card Vendor Item Number supported Features Specification Lite-on WCBN611 (Atheros AR5B22) 2X2 AGN Atheros WB 222 2X2 AGN+BT available in this model) Features Item Specification 1-44 Hardware Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 55
Specification Realtek ALC271X-VB6 Hardware: Meets WLP (Windows Logo Program) requirements for Windows XP, Vista and Windows 7 4-channel DAC supports when no HDA control, while AVDD and PVDD is supplied. Power support: 3.3V digital core power; 1.5V~3.3V digital IO power for HDA link; 3.0V~5.5V - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 56
Features Amplifier Specification Software: Compatible with Windows Logo Program 3.10 and future requirements WaveRT-based audio function driver for Windows Vista rate Internal microphone Internal speaker/quantity Specification Realtek ALC271X-VB6 On board Stereo Support 16/20/24bit PCM HD - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 57
Exposure (AE), Automatic While Balance (AWB) and Automatic Gain Control (AGC) 1280 x 1024 (HD) VRAM Item Vendor & Model name Memory size Interface Specification Hynix H5TQ1G63DFR-11C LF H5TQ2G63BFR-11C LF H5TQ2G63DFR-11C LF+HF 1GB/2GB TBD Hardware Specifications and Configurations 1-47 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 58
level Data throughput Number of HDMI port(s) Location Specification HDMI 1.3a Up to 16.7 million colors 1 1 left side Battery Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration Specification SANYO AS10D31 / SONY AS10D41 / Panasonic AS10D51 / Samsung - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 59
the whole system. Card Reader Item Chipset Package Maximum supported size Features Specification Realtek RTL8411-CG 64-pin QFN package (Green package) 32 direct power control of all types memory cards Supports both Windows and Mac OS Hardware Specifications and Configurations 1-49 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 60
button backlight Battery state Back up state Arcade module state Specification Caps WiFi on Orange color: WiFi on Blue color solid on: System on Blue color off: System off Full charging = Blue Battery charging = Orange Battery low = Breeze mode Orange (1 sec on, 3 sec off) Battery - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 61
Specification Hardware IRQ IRQ00 IRQ01 IRQ08 IRQ10 IRQ12 IRQ13 IRQ16 IRQ17 IRQ18 IRQ19 IRQ22 IRQ23 IRQ81 IRQ82 IRQ83 IRQ84 IRQ85 IRQ86 IRQ87 IRQ88 IRQ89 IRQ90 IRQ91 IRQ92 IRQ93 IRQ94 IRQ95 System Function System timer Standard PS/2 Keyboard Core processor Specifications and Configurations 1-51 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 62
ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System 1-52 Hardware Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 63
Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Hardware Specifications and Configurations 1-53 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 64
Intel(R) 7 series/C216 Chipset Family PCI Express Root Port 8 - 1E1E Intel(R) USB 3.0 eXtensible Host Controller Realtek PCIE CardReader Realtek PCIe GBE Family Controller 1-54 Hardware Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 65
Keyboard 0061 - 0061 Motherboard resources 0062 - 0062 Microsoft ACPI-Compliant Embedded Controller 0063 - 0063 Motherboard resources 0064 - 0064 Standard PS/2 Keyboard 0065 - 0065 Motherboard 00B0 - 00B1 Programmable interrupt controller Hardware Specifications and Configurations 1-55 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 66
Chipset Family SATA AHCI Controller 4058 - 405B Intel(R) 7 Series Chipset Family SATA AHCI Controller 405C - 405F Intel(R) 7 Series Chipset Family SATA AHCI Controller FFFF - FFFF Motherboard resources 1-56 Hardware Specifications and Configurations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 67
CHAPTER 2 System Utilities - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 68
Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing Insyde BIOS Passwords 2-19 Removing Insyde HDD Password 2-21 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 69
program built into a computer's BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to Chapter 4, Troubleshooting when a problem arises. To activate the utility - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 70
Name: UUID: Intel (R) Core (TM) i5-3320M CPU @ 2.60GHz 2.60 GHz TOSHIBA MK1655GSX Z8CGT04NT PIONEER BD-ROM BDCTD03RT V1.00 nVidia VGA REV70.08.A8.00.37 ZQW1234567ZRAARVENBW3 ZQW_AssetTag_1234567890ABCDEFCDE TravelMate P243 acer 1234567890ABCDEF1234567890ABCDEF Figure 2-1. BIOS Information Table - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 71
(Continued) Parameter Description System BIOS Version System BIOS version VGA BIOS Version VGA (video graphics array) firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 72
] [Enabled] [Enabled] [Enabled] [Enabled] Item Specific Help This is the help for the hour field. Valid range is BIOS Main Table 2-2 describes the parameters shown in Figure 2-2. Table 2-2. BIOS Main Parameter Description System Time BIOS system time in 24-hour format System Date BIOS - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 73
Table 2-2. BIOS Main (Continued) Parameter Description F12 Boot Menu Option to use boot menu you to charge mobile devices when your is off or in Sleep mode Option to set to battery threshold Format/Option Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or Disabled Option - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 74
Clear Clear [Enter] [Enter] [Enter] [Disabled] 3.7 Item Specific Help Install or Change the password and the length of password must be greater or word. Figure 2-3. BIOS Security Table 2-3 describes the parameters shown in Figure 2-3. Table 2-3. BIOS Security Parameter Description Supervisor - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 75
on Boot Shows if password is required during system boot Option Disabled or Enabled ! CAUTION: If Password-on-Boot authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. Refer to Crisis Disk Recovery. NOTE: NOTE: When prompted to enter - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 76
Password and Confirm New Password fields. Computer will set Supervisor Password parameter to Clear. 4. Press F10 to save changes and exit the BIOS Setup Utility. Changing a Password 0 1. Use the ↑ and ↓ keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password dialog box - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 77
The password setting is complete after the user presses Enter. If the password entered does not match the current password, the screen shows the Setup Warning dialog. (Figure 2-8) Figure 2-8. Setup Warning: Invalid Password If new password and confirm new password strings do not match, the Setup - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 78
order: 1. HDD0: Hitachi HTS541660J9SA00 2. ATAPI CDROM: PIONEER DVD-RW DVRTD11RS 3. USB FDD: 4. Network Boot: Realtek PXE B04 D00 5. USB HDD: 6. USB CDROM: 3.7 Item Specific Help Use or to select a device, then press to move it up the list, or to move it down the list. Press - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 79
. 3.7 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes. Figure 2-11. BIOS Exit Table 2-4 describes the parameters in Figure 2-11. Table 2-4. Exit Parameters Parameter Description Exit - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 80
utility is used. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used. NOTE: NOTE: Use AC adaptor power supply when running Flash utility. If battery pack does not contain power to finish loading BIOS Flash, do not boot system. Perform the following to run Flash - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 81
Menu to modify boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. 3.7 Boot priority order: 1. HDD0: USB FDD: 4. Network Boot: Realtek PXE B04 D00 5. USB HDD: 6. USB CDROM: Item Specific Help Use or to select a device, then press to move it down - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 82
, Flash Programming Complete is shown. System will restart automatically when finished. NOTE: NOTE: If AC power is not connected, the following message is shown (Figure 2-14). Plug in the AC power to continue. Figure 2-14. AC Power Warning 2-16 System Utilities - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 83
2-15. InsydeFlash NOTE: NOTE: This feature is only functional when the AC power adapter is connected. It is recommended to have the AC adapter and Battery present when using WinFlash Utility. System Utilities 2-17 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 84
by initiating the Crisis Disk Recovery procedure or flashing the BIOS. See Crisis Disk Recovery. This section provides details about removing Insyde HDD/BIOS passwords. Clear the BIOS Password as follows: NOTE: NOTE: If the BIOS password is incorrectly entered three times, an error is generated - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 85
password can only be removed by software utility. To reset the BIOS password, perform the following: 1. Press Power button. 2. Press [ key before Acer logo disappears (Figure 2-18). Figure 2-18. Keyboard Key Location 3. Select Boot Option item 'USB HDD' as highlighted in Figure 2-19 and press Enter - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 86
it must be unlocked. There are two methods to do this. Method 1: 0 If BIOS Security menu item 'Supervisor Password Is' and 'User Password Is' has been set to 1. Press any key to exit the menu. 2. Refer to Removing Insyde BIOS Passwords. 3. In DOS mode, execute ClearPwd.EXE. 76776356 Figure 2-21. - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 87
Removing Insyde HDD Password 0 Clear the BIOS Password as follows: To reset the BIOS password, perform the following: 1. When the user keys in the wrong password three times, the system reports the error code: Figure 2-22. Unlock Password Prompt 2. - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 88
to the operating system (Windows, etc.). To update the DMI Pool, perform the following: 1. Copy qdmi301.EXE and VEEPROM.EXE to a bootable USB Flash Drive. 2. Boot system from the bootable USB Flash Drive. 3. Boot to DOS. 4. Type qdmi301 and click Enter. To execute a specific function, select the - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 89
5. Press 1 to modify the asset tag key. Figure 2-26. Asset Tag Menu Item 6. Press 2 to modify the product name, then press 2 again to modify EEPROM spec. version. Figure 2-27. Product Name Menu Item System Utilities 2-23 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 90
7. Press 3 to modify serial number key. Figure 2-28. Serial Number Menu Item 8. Press 4 to modify the 1394 GUID number key. Figure 2-29. 1394 GUID Number Menu Item 9. Press 0 to exit. 2-24 System Utilities - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 91
10. At the command prompt, type VEEPROM to write any changes in the data to the EEPROM. Figure 2-30. VEEPROM Command Prompt NOTE: NOTE: When using any of the write options, restart the system to make the new DMI data effective. System Utilities 2-25 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 92
copies BIOS information to EEPROM (Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool data for hardware management. To use UUID to update the DMI Pool, perform the following: 1. Unzip UUID package tool, ZQW.zip, to a bootable USB Flash Disk. 2. Edit ZQW.bat file with Windows - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 93
3. Boot from USB and excute ZQW.bat under DOS mode. (Figure 2-32) Microsoft(R) Windows 98 (C)Copyright Microsoft Corp 1981-1999. C:\>CD ZQS_U_V C:\ZQS_U_V>ZQW Write Data to EEPROM ( From [0h] to [9h] ) : Please wait for progamming... Compare Data with - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 94
......... Please waiting for EEPROM data comparing ......... ......... Current MAC ID of ESN EEPROM : 001636558899 Compare ACER & OEM S/N of ESN EEPROM : PASS 4. Flash is completed when the message, Compare ACER & OEM S/N of ESN EEPROM: PASS, is shown. 5. At the command prompt, run VEEPROM.EXE - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 95
press Fn + Esc keys) and hold them down until the power led turns off (about 1-2 seconds). 8. The system will enter crisis mode to flash the BIOS (The process takes about 2-3 minutes). At first running, the LED of USB flash disk will keep glitter about 3-7 minutes and restart after. You could check - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 96
2-30 System Utilities - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 97
CHAPTER 3 Machine Maintenance Procedures - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 98
-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Dummy Card Removal 3-9 Battery Pack Removal 3-10 ODD (Optical Disk Drive) Module Removal 3-11 Keyboard Removal 3-13 Base Door Removal 3-14 WLAN (Wireless - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 99
Support Bracket 3-56 Replacing the LCD (Liquid Crystal Display) Module 3-57 Replacing the CPU Processor 3-59 Replacing the Thermal Module 3-60 Replacing the RTC battery 74 Replacing the Keyboard 3-75 Replacing the ODD (Optical Disk Drive) Module 3-77 Replacing the Battery Pack 3-79 Replacing the - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 100
3-4 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 101
components from the computer. General Information 0 The product previews seen in the following procedures may not represent the final product color or configuration. Cable paths and positioning may also differ from the actual model. During the removal and installation of components, make sure all - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 102
Pre-disassembly Instructions 0 Do the following prior to starting any maintenance procedures: 1. Remove power (A) from the system and peripherals (Figure 3-1). 2. Remove all cables from system. A Figure 3-1. AC Adapter - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 103
any of the hardware components. For example, when removing the mainboard, remove first the keyboard, and the LCD module then disassemble the inside assembly frame in that order. Table 3-1. Main Screw List Size Quantity Acer Part No. M3.0*3.5 (NI) 4 86.TDY07.003 M2.5*6.0 23 86.A08V7.004 M2 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 104
0 External Modules Disassembly Flowchart 0 SD Dummy Card Battery ODD Module Keyboard Base Door WLAN Module DIMM Module HDD Module Figure Removal Size M2.5*6.0 M2.0*3.0 M2.5*6.0 M2.0*3.0 M3.0*3.5 Ni Quantity 1 2 4 1 4 Acer Part No. 86.A08V7.004 86.SA107.001 86.A08V7.004 86.SA107.001 86. - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 105
Dummy Card Removal 0 1. Push dummy card (A) in to release it from the spring latch (Figure 3-3). 2. Remove dummy card (A) (Figure 3-3). A Figure 3-3. Dummy Card Machine Maintenance Procedures 3-9 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 106
to push and hold the battery release latch (A) to unlock position (Figure 3-4). The battery pack will automatically realease from the battery bay. A Figure 3-4. Battery Release Latch 3. Lift battery pack (B) from battery bay (Figure 3-5). B Figure 3-5. Battery + IMPORTANT: Follow local regulations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 107
ODD (Optical Disk Drive) Module Removal 0 Prerequisite: Battery Pack Removal 1. Remove one (1) screw (A) securing the ODD module in place (Figure 3-6). 2. Grasp the ODD bezel (B) to remove ODD module from ODD bay (Figure 3-6). B A Figure 3-6. - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 108
ID Size A M2.5*6.0 C M2.0*3.0 Quantity 1 2 Screw Type 3-12 Machine Maintenance Procedures - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 109
Removal 0 Prerequisite: Battery Pack Removal 1. Use the small flat-blade screwdriver to press downward on the five (5) locking latches until the keyboard disengages and separates from the system (Figure 3-8). Figure 3-8. Keyboard Latches 2. Turn the keyboard over so that the keyboard (C) is face - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 110
Prerequisite: Battery Pack Removal 1. Remove four (4) screws securing the base door in place (Figure 3-10). A Figure 3-10. Base Door 2. Slide the base door (A) toward the front of the system and lift away from the system (Figure 3-10). ID Size A M2.5*6.0 Quantity 4 Screw Type 3-14 Machine - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 111
WLAN (Wireless Local Area Network) Module Removal 0 Prerequisite: Base Door Removal 1. Find WLAN module (B) on the base assembly. Refer to Figure 3-11. A C B Figure 3-11. Component Location 2. Disconnect main (C) and auxiliary (D) antenna connected to WLAN card (Figure 3-12). 3. Remove one (1) - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 112
4. Remove WLAN module from mainboard connector (E) (Figure 3-13). E Figure 3-13. WLAN Module ID Size A M2.0*3.0 Quantity 1 Screw Type 3-16 Machine Maintenance Procedures - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 113
: Base Door Removal 1. Find DIMM (C) on the base assembly (Figure 3-11). 2. Push DIMM clips (A) outwards (Figure 3-14). 3. Remove DIMM from mainboard connector (B) (Figure 3-14). B A A Figure 3-14. DIMM Modules 4. Repeat steps 2 and 3 for remaining modules. Machine Maintenance Procedures 3-17 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 114
HDD (Hard Disk Drive) Module Removal 0 Prerequisite: Base Door Removal 1. Find HDD module (A) on the base assembly as shown in Figure 3-11. 2. Dicsonnect HDD cable from the mainboard connector (D) (Figure 3-15). 3. Pull the tab (B) to release HDD module from mainboard connector (C) (Figure 3-15). B - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 115
6. Remove HDD bracket (G) from HDD (Figure 3-17). G G Figure 3-17. HDD Bracket ID Size F M3.0*3.5 Ni Quantity 4 Screw Type Machine Maintenance Procedures 3-19 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 116
Case IO Board Mainboard Thermal Module RTC Battery LCD Module Speaker CPU Processor Support Bracket DC-in Jack Figure 3-18. Speaker Removal LCD Module Removal Support Bracket Removal Size M2.5*6.0 M2.0*3.0 M2.5*4 M2.5*4 M2*2 M2.5*6.0 M2.5*4 Quantity 15 7 1 2 4 3 4 Acer Part No. 86.A08V7 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 117
Upper Case Removal 0 Prerequisite: Keyboard Removal and Base Door Removal 1. Remove twenty (20) screws from the base assembly (Figure 3-19). Figure 3-19. Upper Case Screw Location 2. Disconnect touchpad FPC (A) from - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 118
4. Lift up the upper case by starting from the top edge of the upper case (Figure 3-21). 5. Release the tabs on the bottom edge of the upper case. 6. Grasp and remove the upper case from the system. Figure 3-21. Upper Case Removal ID Red Call out Green Call out C Size M2.5*6.0 M2.0*3.0 M2.5*6.0 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 119
IO Board Removal Prerequisite: Upper Case Removal 1. Find IO Board (B) on the base assembly (Figure 3-22). A 0 B Figure 3-22. Component Location 2. Disconnect IO board FPC (A) from IO board connector (D) (Figure 3-23). 3. Remove one (1) screw (C) securing the IO board in place (Figure 3-23). 4. - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 120
ID Size C M2.5*4 Quantity 1 Screw Type 3-24 Machine Maintenance Procedures - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 121
Mainboard Removal 0 Prerequisite: Upper Case Removal 1. Find Mainboard (A) on the base assembly as shown in Figure 3-22. 2. Disconnect the speaker cable from mainboard connector (B) (Figure 3-24). B Figure 3-24. Mainboard Backside 3. Disconnect LVDS cable from mainboard connector (D) (Figure 3-25 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 122
7. Remove the Mainboard by gently lifting it from the base assembly (Figure 3-26). Figure 3-26. Mainboard Removal ! CAUTION: Make sure all cables are moved away from the device to avoid damage during removal. Figure 3-27. Mainboard + IMPORTANT: Circuit boards >10 cm² have been highlighted with a - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 123
ID Size C M2.5*4 Quantity 2 Screw Type Machine Maintenance Procedures 3-27 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 124
Speaker Module 3. Lift up the Right Speaker upwards from the base assembly as shown in Figure 3-29. 4. Gently remove the speaker cable (B) from the cable guides (Figure 3-29). D C Figure 3-29. Speaker Cable 5. Remove Speaker Module (A) from the base assembly. 3-28 Machine Maintenance Procedures - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 125
ID Size B M2*2 Quantity 4 Screw Type Machine Maintenance Procedures 3-29 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 126
0 Prerequisite: Mainboard Removal 1. Find the RTC battery (A) on the mainboard. Refer to Figure 3-30. 2. Disconnect the RTC battery cable from mainboard connector (B) (Figure 3-30). C A B Figure 3-30. RTC battery & Thermal Module Location 3. Pry up the the RTC battery from the adhesive and remove it - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 127
+ IMPORTANT: Follow local regulations for battery (Figure 3-31) disposal. Machine Maintenance Procedures 3-31 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 128
Thermal Module Removal 0 Prerequisite: Mainboard Removal 1. Find the thermal module (C) on the mainboard. Refer to Figure 3-30. 2. Disconnect the thermal fan cable from mainboard connector (B) (Figure 3-32). 3. Loosen four (4) captive screws (A) in numerical order from one (1) to four (4). Refer to - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 129
CPU Processor Removal 0 Prerequisite: Thermal Module Removal 1. Find CPU processor (B) on the mainboard. Refer to Figure 3-33. 2. Rotate the cam lock (A) to the unlock position (Figure 3-33). A Figure 3-33. CPU Processor 3. Remove CPU processor (B) from Mainboard (Figure 3-34). B Figure 3-34. CPU - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 130
Removal 1. Peel the left end of the tape (C) securing the antenna on the base assembly and remove the antennas (B) from the cable guides (Figure 3-35). 2. Remove three (3) screws (A) from LCD hinges (Figure 3-35). A A C B Figure 3-35. LCD Module 3. Remove the LCD module from the base assembly - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 131
! CAUTION: Make sure all cables and antennas are moved away from the device to avoid damage during removal. ID Size A M2.5*6.0 Quantity 3 Screw Type Machine Maintenance Procedures 3-35 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 132
assembly. Refer to Figure 3-37. 2. Remove four (4) screws (A) securing the support brackets in place (Figure 3-37). 3. Remove the support brackets (B) from the base assembly. B B A A Figure 3-37. Support Brackets ID Size A M2.5*4 Quantity 4 Screw Type 3-36 Machine Maintenance Procedures - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 133
DC-in Jack Removal 0 Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Find DC-in Jack Module (A) on the base assembly. Refer to Figure 3-38. 2. Remove DC-in Jack Module (A) from the base assembly. A Figure 3-38. DC-in Jack Module Machine Maintenance Procedures 3-37 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 134
Cable Figure 3-39. LCD Module Disassembly Flowchart Table 3-4. Screw List Step LCD Bezel Removal LCD Panel Removal LCD Bracket Removal Size M2.5*4 M2.5*4 M2.0*3.0 Quantity 2 6 4 Acer Part No. 86.D01V7.001 86.D01V7.001 86.SA107.001 3-38 Machine Maintenance Procedures - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 135
LCD Bezel Removal 0 Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Remove two (2) screw mylar (A) from the LCD bezel (Figure 3-40). A A Figure 3-40. LCD Bezel Screw Mylar 2. Remove two (2) screws (B) securing the LCD bezel in place (Figure 3-41). B Figure 3-41. LCD Bezel Screw - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 136
3. Lift the top of the bezel up by releasing it from the latches (Figure 3-42). Figure 3-42. LCD Bezel 4. Continue along the sides of the bezel until all the latches have been released (Figure 3-43). Figure 3-43. LCD Bezel 5. Lift the bezel from LCD module. ID Size B M2.5*4 Quantity 2 Screw - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 137
Camera Module Removal 0 Prerequisite: LCD Bezel Removal 1. Find the camera module (A) in the LCD module (Figure 3-44). A Figure 3-44. Camera Module Location 2. Disconnect the camera cable (B) from connector (C) (Figure 3-45). NOTE: NOTE: Use care not to damage the cable. B C Figure 3-45. Camera - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 138
LCD Panel Removal 0 Prerequisite: Camera Module Removal 1. Find microphone (B) on the LCD cover (Figure 3-46). 2. Remove the microphone (B) from its compartment as shown in Figure 3-46. B Figure 3-46. Microphone 3. Remove the six (6) screws (A) from the LCD panel (Figure 3-47). A C A 3-42 Figure - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 139
4. Lift the LCD panel (C) from LCD cover (Figure 3-47). ! CAUTION: Make sure all cables are moved away from the device to avoid damage during LCD Panel removal. ID Size A M2.5*4 Quantity 6 Screw Type Machine Maintenance Procedures 3-43 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 140
LCD Bracket Removal Prerequisite: LCD Panel Removal 1. Remove the four (4) screws (A) (Figure 3-48). A 0 A A A Figure 3-48. LCD Bracket 2. Remove LCD bracket from the LCD panel. ID Size A M2.0*3.0 Quantity 4 Screw Type 3-44 Machine Maintenance Procedures - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 141
LVDS and Camera Cable Removal 0 Prerequisite: LCD Panel Removal 1. Carefully remove the LVDS and camera cable (A) from the adhesive on the rear of the LCD panel (Figure 3-49). A A Figure 3-49. LVDS and Camera Cable 2. Remove the clear mylar tape (B) securing the camera cable to the LCD panel ( - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 142
3. Remove the yellow tape (C) securing the LVDS cable to the LCD panel connector (D) (Figure 3-51). C D E Figure 3-51. LVDS Cable 4. Disconnect the LVDS cable (E) from LCD panel connector (D) (Figure 3-51). 5. Remove the LVDS and camera cable from the LCD panel (Figure 3-49). 3-46 Machine - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 143
LCD Module Reassembly Process 0 Replacing the LVDS and Camera Cable 0 1. Place LVDS and camera cable (A) on the rear of the LCD panel (Figure 3-52). A Figure 3-52. LVDS and Camera Cable 2. Connect the LVDS cable (E) to the LCD panel connector (D) and adhere the yellow tape (C) to secure the LVDS - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 144
3. Adhere the clear mylar tape (B) to secure the camear cable in place (Figure 3-54). B Figure 3-54. Camera Cable 4. Replace the adhesives to secure the LVDS and camera cable on the rear of the LCD panel in place. 3-48 Machine Maintenance Procedures - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 145
Replacing the LCD Bracket 1. Place LCD bracket on the LCD panel (Figure 3-55). A 0 A A A Figure 3-55. LCD Bracket 2. Install and secure four (4) screws (A) to the LCD bracket (Figure 3-55). ID Size A M2.0*3.0 Quantity 4 Screw Type Machine Maintenance Procedures 3-49 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 146
Replacing the LCD Panel 0 1. Place LCD panel (C) on the LCD cover (Figure 3-56). A C A A B A Figure 3-56. LCD Panel 2. Install and secure six (6) screws (A) to the LCD panel on the LCD cover (Figure 3-56). 3. Place the microphone (B) back to its compartment on the LCD cover (Figure 3-57). Figure - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 147
ID Size A M2.5*4 Quantity 6 Screw Type Machine Maintenance Procedures 3-51 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 148
Replacing the Camera Module 0 1. Place the camera module (A) on the LCD cover and secure it in place with adhesives. (Figure 3-58). A Figure 3-58. Camera Module Location 2. Connect the camera cable (B) to connector (C). (Figure 3-59). NOTE: NOTE: Use care not to damage the cable. B C Figure 3-59. - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 149
Replacing the LCD Bezel 0 1. Place LCD bezel on the LCD module (Figure 3-60). Figure 3-60. LCD Bezel 2. Press along the edges of the LCD bezel to secure the latches on the LCD module (Figure 3-61). Figure 3-61. LCD Bezel Machine Maintenance Procedures 3-53 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 150
3. Install and secure two (2) screws (B) to the LCD bezel (Figure 3-62). B B Figure 3-62. LCD Bezel Screw 4. Attach and secure two (2) screw mylar (A) to the LCD bezel (Figure 3-63). A A Figure 3-63. LCD Bezel Screw Mylar ID Size B M2.5*4 Quantity 2 Screw Type 3-54 Machine Maintenance - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 151
Main Unit Reassembly Process 0 Replacing the DC-in Jack 0 1. Place DC-in Jack Module (A) on the base assembly (Figure 3-64). 2. Secure DC-in cable to the cable guide on the base assembly (Figure 3-64). A Figure 3-64. DC-in Jack Module Machine Maintenance Procedures 3-55 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 152
Replacing the Support Bracket 0 1. Place the support brackets (B) on the base assembly (Figure 3-65). 2. Install and secure four (4) screws (A) to the support brackets (Figure 3-65). B B A A Figure 3-65. Support Brackets ID Size A M2.5*4 Quantity 4 Screw Type 3-56 Machine Maintenance - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 153
Replacing the LCD (Liquid Crystal Display) Module 0 1. Align LCD hinges with the hinge guides on the Base Assembly. The LVDS cable and the antenna must be placed above the LCD hinges (Figure 3-66). Figure 3-66. Replacing the LCD Module ! - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 154
3. Place the antennas (B) to the cable guides and secure it with the tape (C) (Figure 3-67). ID Size A M2.5*6.0 Quantity 3 Screw Type 3-58 Machine Maintenance Procedures - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 155
Replacing the CPU Processor 0 1. Place CPU processor (B) on the mainboard (Figure 3-68). B Figure 3-68. CPU Processor Socket 2. Tighten the cam lock (A) to the locked position (Figure 3-69). A Figure 3-69. CPU Processor Machine Maintenance Procedures 3-59 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 156
Replacing the Thermal Module 0 + IMPORTANT: Apply approved thermal grease and ensure all heat pads are in position before replacing module. ! CAUTION: Use caution when applying thermal grease. Thermal grease may cause damage to the mainboard. The following thermal grease types are approved for use: - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 157
4. Tighten four (4) captive screws (A) in numerical order from one (1) to four (4) to mainboard (Figure 3-70). Ensure the thermal module is properly aligned and seated. 5. Connect the thermal fan cable to mainboard connector (B) (Figure 3-70). Machine Maintenance Procedures 3-61 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 158
Replacing the RTC battery 0 1. Place the RTC battery (A) onto the mainboard and secure it in place with adhesives. (Figure 3-71). A B A Figure 3-71. RTC battery 2. Connect the RTC battery cable to mainboard connector (B) (Figure 3-72). B Figure 3-72. Connecting the RTC battery 3-62 Machine - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 159
Speaker Module 2. Install and secure four (4) screws (B) to the base assembly (Figure 3-74). A B B Figure 3-74. Speaker Module 3. Secure the speaker cable (A) to the cable guides from left to right (Figure 3-74). ID Size B M2*2 Quantity 4 Screw Type Machine Maintenance Procedures 3-63 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 160
Replacing the Mainboard 0 1. Place the mainboard onto the base assembly (Figure 3-75). Figure 3-75. Replacing the Mainboard 2. Install and secure two (2) screws (C) to mainboard (Figure 3-76). C E C D F Figure 3-76. Mainboard Frontside 3. Connect IO Board FPC to mainboard connector (F) ( - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 161
6. Connect the speaker cable to mainboard connector (B) on the backside of the mainboard (Figure 3-77). B Figure 3-77. Mainboard Backside ID Size C M2.5*4 Quantity 2 Screw Type Machine Maintenance Procedures 3-65 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 162
Replacing the IO Board 0 1. Place IO Board (D) on the base assembly (Figure 3-79). D Figure 3-78. Component Location 2. Install and secure one (1) screw (C) to the IO board (Figure 3-79). C A B Figure 3-79. IO Board 3. Connect IO board FPC (A) to IO board connector (B) (Figure 3-79). 3-66 Machine - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 163
ID Size C M2.5*4 Quantity 1 Screw Type Machine Maintenance Procedures 3-67 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 164
Replacing the Upper Case 0 1. Place the upper case on the base assembly and align it properly to the edge of the system (Figure 3-80). Figure 3-80. Replacing the Upper Case 2. Install and secure two (2) screws (C) to the upper case (Figure 3-81). C C B A Figure 3-81. Touchpad FPC 3. Connect - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 165
4. Install and secure twenty (20) screws to the base assembly (Figure 3-82). Figure 3-82. Upper Case Screw Location ID Red Call out Green Call out C Size M2.5*6.0 M2.0*3.0 M2.5*6.0 Quantity 13 7 2 Screw Type Machine Maintenance Procedures 3-69 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 166
External Module Reassembly Process 0 Replacing the HDD (Hard Disk Drive) Module 0 1. Place HDD brackets (G) onto HDD (Figure 3-83). G G Figure 3-83. HDD Bracket 2. Install and secure four (4) screws (F) to HDD brackets (G) (Figure 3-84). F F G F G E F Figure 3-84. HDD Module 3. Attach HDD - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 167
4. Place HDD module onto the base assembly and connect HDD module to mainboard connector (C) (Figure 3-85). B C D Figure 3-85. HDD Module 5. Connect HDD cable to mainboard connector (D) (Figure 3-85). ID Size F M3.0*3.5 Ni Quantity 4 Screw Type Machine Maintenance Procedures 3-71 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 168
Replacing the DIMM (Dual In-line Memory Module) Module 0 1. Insert DIMM into mainboard connector (B) (Figure 3-86). B A A Figure 3-86. DIMM Modules 2. Push down on DIMM until module clips (A) lock in position (Figure 3-86). 3. Repeat steps 2 and 3 for remaining modules. 3-72 Machine Maintenance - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 169
Replacing the WLAN (Wireless Local Area Network) Module 0 1. Place WLAN module into mainboard connector (E) (Figure 3-87). E Figure 3-87. WLAN Module 2. Install and secure one (1) screw (A) to the WLAN module (Figure 3-88). A C D Figure 3-88. WLAN Module 3. Connect the main (C) and auxiliary - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 170
Replacing the Base Door 0 1. Slide the base door (A) downwards and towards the back of the system (Figure 3-89). A Figure 3-89. Replacing the Base Door 2. Install and secure four (4) screws to the base door (Figure 3-90). Figure 3-90. Base Door ID Size A M2.5*6.0 3-74 Quantity 4 Screw Type - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 171
rest. Refer to Figure 3-91. B A C Figure 3-91. Keyboard FPC 2. Connect keyboard FPC (A) to mainboard connector (B) (Figure 3-91). 3. Turn the keyboard over and align the keyboard with the indentation in the upper case (Figure 3-92). Figure 3-92. Keyboard Tabs Machine Maintenance Procedures 3-75 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 172
4. Press down to secure the latches on the system (Figure 3-93). Figure 3-93. Keyboard Latches 3-76 Machine Maintenance Procedures - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 173
Replacing the ODD (Optical Disk Drive) Module 0 1. Install ODD bezel (B) on ODD module (Figure 3-94). B C D C Figure 3-94. ODD Module 2. Install ODD bracket (D) on ODD module (Figure 3-94). 3. Install and secure two (2) screws (C) to secure the bracket (D) to the back of ODD (Figure 3-94). 4. - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 174
ID Size A M2.5*6.0 C M2.0*3.0 Quantity 1 2 Screw Type 3-78 Machine Maintenance Procedures - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 175
Replacing the Battery Pack 0 1. Silde the battery pack (B) back into the battery bay (Figure 3-96). B A Figure 3-96. Battery 2. The battery realease latch (A) will automatically click back to the locked position. Machine Maintenance Procedures 3-79 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 176
Replacing the Dummy Card 0 1. Insert dummy card (A) (Figure 3-97). 1. Push card until spring latch locks. A Figure 3-97. Dummy Card 3-80 Machine Maintenance Procedures - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 177
CHAPTER 4 Troubleshooting - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 178
4-4 No Display Issues 4-6 LCD Picture Failure 4-8 Internal Keyboard Failure 4-9 Touchpad Failure 4-10 Internal Speaker Failure 4-11 Internal Microphone Failure 4-13 USB Failure 4-14 Other Functions Failure 4-15 Intermittent Problems 4-16 Undetermined Problems 4-16 Post Codes 4-17 4-2 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 179
about troubleshooting common problems associated with the notebook. General Information 0 The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: NOTE: The diagnostic tests are intended for Acer products - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 180
all surge protectors between the computer and the electrical outlet. Plug the computer directly into a known serviceable electrical outlet. 4. Disconnect the power and open the casing to check the thermal unit and fan are not necessary to boot the computer to the failure point. 4-4 Troubleshooting - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 181
6. Remove any recently installed software. 7. If the Issue is still not resolved, refer to Online Support Information. Troubleshooting 4-5 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 182
internal and external by pressing Fn+F5. Reference product pages for specific model procedures. 2. Make sure the computer has power by checking for to Power On Issues. 3. Drain stored power by removing the power cable and battery. Hold the power button for 10 seconds. 4. Connect the power and reboot - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 183
to the User Manual for instructions on adjusting the settings. If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. Refer to Disassembly Process. 3. Check the display resolution is correctly configured: Minimize or close all Windows. If display - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 184
LCD Picture Failure 0 If the LCD fails, perform the following: Start OK Check LCD module? Check MB LCD connector and cable ? Swap NG LCD cable /LCD panel OK NG Reassemble Re-plug LCD cable Swap M/B Figure 4-3. LCD Failure 4-8 Troubleshooting - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 185
Internal Keyboard Failure 0 If the Keyboard fails, perform the following: START Keyboard FPC well connected? Connect No it well Keyboard OK? No Replace keyboard Replace M/B Figure 4-4. Keyboard Failure Troubleshooting 4-9 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 186
Touchpad Failure 0 If the Touchpad fails, perform the following: Start OK Check M/B T/P FFC Check TouchPad Re-assemble the NG T/P FFC to M/B OK Swap/Reassemble NG the T/P board or T/P FFC Swap M/B Figure 4-5. Touchpad Failure 4-10 Troubleshooting - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 187
Logic lower/Logic upper Swap M/B Figure 4-6. Internal Speaker Failure Sound Problems 0 Perform the following, one at a time. 1. Boot the computer driver to the previous version. 4. Remove and reinstall the audio driver. 5. Make sure that all volume controls are set mid range: Troubleshooting - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 188
Devices (clear by default). 7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts to configure the speakers. 8. Remove any recently installed hardware or software 12. If the issue is still not resolved, refer to Online Support Information. 4-12 Troubleshooting - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 189
hardware: Select the microphone and click Configure. Select Set up microphone. Select the microphone type from the list and click Next. Follow the on-screen prompts to complete the test. 7. If the Issue is still not resolved, refer to Online Support Information. Troubleshooting 4-13 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 190
USB Failure 0 If the USB on the right side fails, perform the following: Start OK Check USB/B to M/B cable OK Check USB/B NG Re-assemble the USB/B cable to M/B OK NG Swap USB/B and USB cable Swap M/B Figure 4-8. USB Failure 4-14 Troubleshooting - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 191
Other Functions Failure 0 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective. Troubleshooting 4-15 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 192
-defective FRU). NOTE: NOTE: Verify that all attached devices are supported by the computer. NOTE: NOTE: Verify that the power supply problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 193
RAM PCIE MMIO Base Address initial CPU Generic MSR initialization Setup CPU speed Cache as RAM test Tune CPU frequency ratio to maximum level Setup BIOS ROM cache Troubleshooting 4-17 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 194
Initialization Start to use Memory Set cache for physical memory Recovery device Initialization Found Recovery image Recovery image not found Load Recovery Image completed 4-18 Troubleshooting - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 195
Tolerant Write verification Variable Service initialization Fail to initial Variable Service MTC Initial CPU Middle Initialization Multi-processor Middle Initialization SMBUS Driver Initialization 8259 Initialization RTC Initialization SATA Controller early Initialization Troubleshooting 4-19 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 196
BDS_CONNECT_STD_ERR BDS Post Code 10 11 12 13 14 15 16 17 18 Description Enter BDS entry Install Hotkey service ASF Initialization PCI enumeration PCI resource assign complete PCI enumeration complete Keyboard Controller, Keyboard and Mouse initialization Video device initialization Error report - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 197
BDS_LEGACY_BOOT_EVENT BDS 33 Description USB host controller initialization USB BUS driver initialization USB device driver initialization Console device initial fail Display logo or system information IDE to ME via HECI Last Chipset initial before boot to Legacy OS. Troubleshooting 4-21 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 198
S3 resume required data from memory Start to use memory during S3 resume Set cache for physical memory during S3 resume Start to restore system configuration Restore system configuration stage1 Restore system configuration stage2 Relocate SMM BASE during S3 resume 4-22 Troubleshooting - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 199
Start to restore system configuration in SMM S3_AFTER_RESTORE_ACPI_CALLBACK PEI CA Restore system configuration in SMM complete in SMM SMM_SMM_PLATFORM_INIT SMM 0xA2 SMM service initial SMM_ACPI_ENABLE_START SMM 0xA6 OS call ACPI disable function complete Troubleshooting 4-23 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 200
by Insyde debugger 0xD6 DDT Cable Transmission Error (Set Debug mode fail) Used by Insyde debugger 0xD7 DDT Cable Transmission Error (Set address fail) 4-24 Troubleshooting - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 201
CHAPTER 5 Jumper and Connector Locations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 202
Mainboard Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing Password Check 5-5 BIOS Recovery by Crisis Disk 5-7 5-2 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 203
Jumper and Connector Locations 0 1 2 3 4 5 6 Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Description 1 LVDS Connector 2 Keyboard Connector 3 Touchpad Connector Item 4 5 6 Description Bluetooth Connector USB Connector Cardreader Connector Jumper and Connector Locations 5-3 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 204
Bottom Item Description 1 DC-IN Connector 2 Fan Connector 3 Battery Connector 4 ODD Connector 5 RTC battery Connector 6 HDD Connector 7 Mini Card Connector 8 Headphone Connector Item 9 10 11 12 13 14 A Description Microphone Connector USB Connector HDMI Connector VGA Connector - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 205
by the following steps: 1. Press Power button. 2. Press [ key before Acer logo disappears (Figure 5-3). Figure 5-3. Keyboard Key Location 3. Select Boot Option item 'USB HDD' as highlighted in Figure 5-4 and press Enter to exit the BIOS Boot Option menu. 4. Execute ClearPwd.EXE under the DOS mode - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 206
Figure 5-4. BIOS Boot Option Meun NOTE: NOTE: If BIOS setup menu item 'Supervisor Password Is' and ' User Password Is' is set to Set, and 'Password on Boot' is set to Enabled, then Crisis Recovery disc must be used. 5-6 Jumper and Connector Locations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 207
To use this function, it is strongly recommended to have the AC adapter and Battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot Block. Steps for BIOS Recovery from USB Storage 0 NOTE: NOTE: Prior to performing the recovery, prepare - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 208
5-8 Jumper and Connector Locations - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 209
CHAPTER 6 FRU (Field Replaceable Unit) List - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 210
Exploded Diagrams 6-4 FRU List 6-8 Screw List 6-18 6-2 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 211
a FRU (Field Replaceable Unit) listing in global configurations for the TravelMate P243 Series. Refer to this chapter whenever ordering for changes will not be noted on the printed Service Guide. For Acer AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 212
13 5 6 12 7 8 9 10 Figure 6-1. System Exploded Diagram Table 6-1. System Exploded Diagram No. Description 1 LCD Assembly 2 Keyboard 3 Upper Case 4 Thermal Module Assembly 5 System Memory 6-4 11 Acer Part No. 6M.V7BN7.003 KB.I140A.321 60.V7BN7.001 60.RYYN7.014 KN.4GB0B.015 FRU (Field - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 213
Table 6-1. System Exploded Diagram No. Description 6 SD Dummy Card 7 MainBoard 8 Lower Case 9 HDD Assembly 10 Base Door 11 Battery Module 12 USB Board 13 ODD Assembly Acer Part No. 42.RYYN7.001 NB.V7B11.001 60.M0RN7.002 33.RHS07.005 42.M0RN7.001 BT.00603.124 55.M0RN7.001 6M.V7BN7. - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 214
Diagram Table 6-2. LCD Assembly Exploded Diagram No. Description 1 Camera Module 2 LCD Screw Mylar 3 LCD Bezel 4 LCD Bracket (Left) 5 LCD LED Panel 6 LVDS Cable Acer Part No. NC.21411.002 47.V7BN7.001 60.V7BN7.004 33.V7BN7.001 LK.14005.013 50.RYYN7.006 6-6 FRU (Field Replaceable Unit - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 215
Table 6-2. LCD Assembly Exploded Diagram No. Description 7 LCD Cover 8 Antenna 9 LCD Bracket (Right) Acer Part No. 60.V7BN7.003 LZ.23500.006 33.V7BN7.002 FRU (Field Replaceable Unit) List 6-7 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 216
FRU List Table 6-3. FRU List Category ADAPTER BATTERY 0 Description Acer Part No. Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65VH BA, LV5, Low profile LED LF Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 217
3S2P SAMSUNG 6 cell 4400mAh Main COMMON Battery LGC AS10D81 Li-Ion 3S2P LGC 6 cell 4400mAh Main COMMON ID:AS10D81 Acer Part No. BT.00607.137 BT.0060G.001 Foxconn 3rd WiFi 2x2 AGN+ BT4.0 Broadcom 43228+20702 (WiFi 43228 2x2 DB AGN+BT4.0 20702) Foxconn 3rd WiFi 2x2 AGN+ BT4.0 Atheros WB222 Liteon - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 218
DC-IN FOR 65W FFC USB BOARD TO M/B CASE/COVER/BRACKET ASSEMBLY Lower Case Upper Case Acer Part No. 50.RYYN7.001 50.RYYN7.002 50.M0RN7.001 60.M0RN7.002 60.V7BN7.001 Base Door Support BRACKET DUMMY CARD 42.M0RN7.001 33.RR607.003 42.RYYN7.001 6-10 FRU (Field - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 219
Acer Part No. CPU Intel Core i3 i3-2350M PGA 2.3G 35W 2/4 -DC CPU Intel Core-2370M PGA 2.4G 35W 2/4 CPU Intel Core i5 i5-2450M PGA 2.5G 35W 2/4 CPU Intel Core i3 i3-3110M PGA 2.3G 1600 35W Ivy Bridge CPU Intel Core i5 i5-3210M PGA 2.5G 1600 35W Ivy Bridge CPU Intel Core i5 i5 Supported (HF + Windows - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 220
Table 6-3. FRU List Category Description ODD BEZEL - SUPER MULTI ODD BEZEL - BLUE RAY ODD BRACKET Acer Part No. 42.M0RN7.002 60.V7BN7.002 33.RYYN7.002 HDD/HARD DISK DRIVE HDD SEAGATE 2.5" 5400rpm 1000GB ST1000LM024/HN-M101MBB/ACE, M8, 500G/P - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 221
/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 HDD WD 2.5" 5400rpm 750GB WD7500BPVT-22A1YT0, ML500M,500G/P SATA 8MB LF+HF F/W:01.01A01 HDD CONN. CABLE Acer Part No. KH.50004.003 KH.50007.023 KH.50008.023 KH.50008.024 KH.50008.036 KH.75001.014 KH.75001.015 KH.75004 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 222
KEYBOARD 6-14 Keyboard ACER BW4T_A10B BW4T Internal 14 Standard 88KS Black Arabic Texture Keyboard ACER BW4T_A10B BW4T Internal 14 Standard 89KS Black Belgium Texture Keyboard ACER BW4T_A10B BW4T Internal 14 Standard 89KS Black Brazilian Portuguese Texture Keyboard ACER BW4T_A10B BW4T Internal 14 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 223
Russian Texture Keyboard ACER BW4T_A10B BW4T Internal 14 Standard 89KS Black SLO/CRO Texture Keyboard ACER BW4T_A10B BW4T Internal 14 Standard 89KS Black Spanish Texture Keyboard ACER BW4T_A10B BW4T Internal 14 Standard 89KS Black Sweden Texture Keyboard ACER BW4T_A10B BW4T Internal 14 Standard 89KS - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 224
Table 6-3. FRU List Category Description LCD COVER W/ANTENNA*2 Acer Part No. 60.V7BN7.003 LCD BEZEL W/ LENS LCD HINGE - L LCD HINGE - R LCD CABLE W/MIC 60.V7BN7.004 33.V7BN7.001 33.V7BN7.002 50. - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 225
Table 6-3. FRU List Category MEMORY THERMAL MODULE Description Acer Part No. Memory MICRON SO-DIMM DDRIII 1333 4GB MT16KTF51264HZ-1G4M1 LF+HF 256*8 46nm V79D 1.35V Memory ELPIDA SO-DIMM DDRIII 1600 4GB EBJ40UG8BBU0- - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 226
(BNI,NYLOK)IRON SCREW M2-0.4*2-I(BNI)(NYLOK)(7,0.6)IRON SCREW M2-0.4*2-I(BNI)(NYLOK)(7,0.6)IRON SCREW M2.5*6-I(BNI)(NYLOK) SCREW M2.0*5.0-I(BUWZN)(NYLON) SCREW M3*0.5+3.5I Acer Part No. 86.D01V7.001 86.SA107.001 86.W4107.002 86.A08V7.004 86.RYYN7.003 86.TDY07.003 6-18 FRU (Field Replaceable - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 227
CHAPTER 7 Model Definition and Configuration - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 228
TravelMate P243 Series 7-3 7-2 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 229
Configuration TravelMate P243 33114 G32Makk WW WW TMP243-M-323 72G50Makk AAP Indonesia Acer Part No N9.V7BWW.001 NX.V7BTA.001 NX WB222_1.3M HD_AN_TC11SP1 TMP243-M-53212G50Makk W7PR64XTSTW1 MC UMACkk_3U na_Atheros WB222_1.3M HD_AN_ES62SP1 TMP243-M-32372G50Makk EM W7PR32XEMTSID1 MC UMACkk_3U 1*2G - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 230
Acer Part No TMP243-M-323 72G50Makk AAP Philippines NX.V7BSP.003 TMP243-M-532 12G50Makk AAP Philippines NX.V7BSP.004 TMP243-M-524 52G50Makk AAP Malaysia TMP243-M-32372G50Makk EM W7HB64EMTSPH1 MC UMACkk_3U 1*2G/500_L/6L2.2/5R/na_Ather os WB222_1.3M HD_AN_ES61SP1 TMP243-M-53212G50Makk EM - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 231
os WB222_1.3M HD_AN_EN11SP1 TMP243-M-52454G50Makk W7PR64XTSGB1 MC UMACkk_3U 1*4G/500_L/6L2.2/5R/na_Ather os WB222_1.3M HD_AN_EN11SP1 TMP243-M-32354G32Makk W7PR64XTSGB1 MC UMACkk_3U 1*4G/320/6L2.2/5R/na_Atheros WB222_1.3M HD_AN_EN11SP1 TMP243-M-32372G50Makk W7PR64XTSTW1 MC UMACkk_3U 1*2G/500_L - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 232
RO, Description (Continued) Model RO Country Acer Part No TMP243-M-323 72G50Makk AAP Vietnam 2G/500_L/6L2.2/5R/na_Ather os WB222_1.3M HD_AN_TH51 TMP243-M-32372G50Makk EM W7PR32XEMTSTH1 MC UMACkk_3U 1*2G/500_L/6L2.2/5R/na_Ather WB222_1.3M HD_AN_EN11 7-6 Model Definition and Configuration - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 233
Acer Part No Description TMP243-M-323 72G50Makk AAP Thailand NX.V7BST.005 TMP243-M-32372G50Makk LINPUSTTH1 UMACkk_3U 1*2G/500_L/6L2.2/5R/na_Ather os WB222_HD_AN_TH51 TMP243-M-532 12G50Makk AAP Vietnam NX.V7BSV.005 TMP243-M-53212G50Makk AAP Malaysia NX.V7BSM.002 TMP243-M-53212G50Makk EM - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 234
Continued) Model RO Country Acer Part No Description TMP243-M-B96 WB222_1.3M HD_AN_ES62SP1 TMP243-MG-53 214G50Makk TWN GCTWN NX.V7CTA.001 TMP243-MG-53214G50Makk W7PR64XTSTW1 MC .3M HD_AN_TC11SP1 TMP243-MG-52 452G50Makk TWN GCTWN NX.V7CTA.002 TMP243-MG-52452G50Makk W7PR64XTSTW1 MC - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 235
32 372G50Makk CHINA China NX.V7CCQ.002 TMP243-MG-32372G50Makk LINPUSTCN1 N13PGL1GBCkk_3V3U 1*2G/500_L/6L2.2/5R/na_Ather os WB222_1.3M HD_AN_TC28 TMP243-MG-53 212G50Makk AAP Philippines NX.V7CSP.001 TMP243-MG-53212G50Makk LINPUSTPH1 N13PGL1GBCkk_3V3U 1*2G/500_L/6L2.2/5R/na_Ather os WB222_1.3M - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 236
500_7.2K/6L2.2/5R/na_At heros WB222_HD_AN_RO11SP1 TMP243-MG-53218G50Makk W7PR64XTSRO2 MC N13PGL1GBCkk_3V3U 2*4G/500_7.2K/ -M-323 72G50Makk Philippines TMP243-M-532 12G50Makk Philippines TMP243-M-524 52G50Makk Malaysia Acer Part No N9.V7BWW.001 NX.V7BTA.001 NX.V7BTA. Definition and Configuration - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 237
Table 7-2. CPU, LCD (Continued) Model Country Acer Part No TMP243-M-323 72G50Makk Philippines NX.V7BSP.001 TMP243-M-323 72G50Makk Ci32370M CMB815 Ci52450M Ci32370M Ci52450M Model Definition and Configuration LCD NLED14WXGA NLED14WXGA NLED14WXGA NLED14WXGA NLED14WXGA NLED14WXGA NLED14WXGA - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 238
(Continued) Model Country Acer Part No TMP243-M-B81 532 14G50Makk Singapore NX.V7BSG.001 TMP243-M-532 12G50Makk Malaysia NX.V7BSM.002 TMP243-M-323 72G32Makk Denmark NX.V7BED TMP243G-5332 8G50BDCakk WW N9.V7CWW.003 TMP243-MG-53 214G50Makk GCTWN NX.V7CTA.001 CPU CMB815 Configuration - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 239
Acer Part No TMP243-MG-52 452G50Makk GCTWN NX.V7CTA.002 TMP243-MG-52 452G50Makk China NX.V7CCQ.001 TMP243-MG-32 372G50Makk China NX.V7CCQ.002 TMP243-MG-53 212G50Makk Philippines NX.V7CSP.001 TMP243-MG UMA UMA UMA UMA UMA UMA VRAM N N N N N N Model Definition and Configuration 7-13 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 240
Acer Part No TMP243-M-323 72G50Makk Indonesia NX.V7BSN.001 TMP243-M-323 72G50Makk Philippines NX.V7BSP.003 TMP243-M-532 12G50Makk Philippines NX.V7BSP.004 TMP243-M-524 52G50Makk Malaysia UMA UMA UMA UMA VRAM N N N N N N N N N N N N N N N N N N N N 7-14 Model Definition and Configuration - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 241
VRAM (Continued) Model Country Acer Part No TMP243-M-B81 2G32Makk TMP243-M-532 14G50Makk Singapore NX.V7BSG.001 TMP243-M-532 12G50Makk Malaysia NX.V7BSM.002 TMP243-M-323 72G32Makk Denmark NX.V7BED.002 Model Definition and Configuration VRAM N N N N N N N N N N N N N N N N N N N N - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 242
Acer Part No TMP243-M-532 14G50Makk Romania NX.V7BEX.008 TMP243G-5321 4G32Makk WW N9.V7CWW.001 TMP243G-5332 8G50BDCakk WW N9.V7CWW.003 TMP243-MG-53 214G50Makk GCTWN NX.V7CTA.001 TMP243-MG 7-4. Memory 1, Memory 2, HDD 1 Model Country Acer Part No TMP243-B812G 32Makk WW N9.V7BWW.001 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 243
Memory 1, Memory 2, HDD 1 (Continued) Model Country Acer Part No Memory 1 Memory 2 HDD 1 (GB) NX.V7BSP.004 SO2GBIII N N500GB5.4KS TMP243-M-524 52G50Makk Malaysia NX.V7BSM.001 SO2GBIII N N500GB5.4KS TMP243-M-323 72G50Makk N N320GB5.4KS Model Definition and Configuration 7-17 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 244
Memory 1, Memory 2, HDD 1 (Continued) Model Country Acer Part No Memory 1 Memory 2 HDD 1 (GB) Singapore NX.V7BSG.001 SO4GBIII N N500GB5.4KS TMP243-M-532 12G50Makk Malaysia NX.V7BSM.002 SO2GBIII N N500GB5.4KS TMP243-M-323 72G32Makk Denmark 4KS 7-18 Model Definition and Configuration - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 245
Continued) Model Country Acer Part No Memory MG-32 374G50Makk Romania NX.V7CEX.001 SO4GBIII N N500GB7.2KS TMP243-MG-53 214G50Makk Romania NX.V7CEX.002 SO4GBIII N N500GB7.2KS TMP243-MG-53 218G50Makk Romania NX.V7CEX.003 SO4GBIII SO4GBIII N500GB7.2KS Model Definition and Configuration - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 246
Extra SW1, Card Reader Model Country Acer Part No TMP243-B812G 32Makk WW TMP243-M-532 12G50Makk Philippines NX.V7BSP.004 TMP243-M-524 52G50Makk Malaysia NX.V7BSM.001 TMP243-M-323 72G50Makk Philippines NX.V7BSP.001 NSM8XS McAfee 5 in 1-Build in 7-20 Model Definition and Configuration - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 247
Card Reader (Continued) Model Country Acer Part No ODD TMP243-M-323 54G50Makk 14G50Makk Singapore NX.V7BSG.001 NSM8XS TMP243-M-532 12G50Makk Malaysia NX.V7BSM.002 NSM8XS TMP243-M-323 72G32Makk Denmark NX. 1-Build in McAfee 5 in 1-Build in Model Definition and Configuration 7-21 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 248
Card Reader (Continued) Model Country Acer Part No ODD TMP243-M-B81 4G50Makk NX.V7CST.003 NSM8XS TMP243G-5321 8G32Makk WW N9.V7CWW.002 NSM8XS TMP243-MG-53 328G32BDCakk WW N9.V7CWW.004 NBDCB Extra SW1 Card Reader N 5 in 5 in 1-Build in 7-22 Model Definition and Configuration - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 249
BT4.0 N HM77 TMP243-M-532 12G50Makk Philippines NX.V7BSP.004 3rd WiFi 2x2 AGN+ BT4.0 N HM77 TMP243-M-524 52G50Makk Malaysia NX.V7BSM.001 3rd WiFi 2x2 AGN+ BT4.0 N HM77 TMP243-M-323 72G50Makk Philippines NX.V7BSP.001 3rd WiFi 2x2 AGN+ BT4.0 N HM77 TMP243-M-323 72G50Makk China NX - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 250
BT4.0 N HM77 TMP243-M-B97 02G32Makk Vietnam NX.V7BSV.004 3rd WiFi 2x2 AGN+ BT4.0 N HM77 TMP243-M-323 72G50Makk Thailand NX.V7BST.005 3rd WiFi 2x2 AGN+ BT4.0 N HM77 TMP243-M-532 12G50Makk Vietnam NX.V7BSV.005 3rd WiFi 2x2 AGN+ BT4.0 N HM77 7-24 Model Definition and Configuration - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 251
N HM77 TMP243-MG-32 372G50Makk China NX.V7CCQ.002 3rd WiFi 2x2 AGN+ BT4.0 N HM77 TMP243-MG-53 212G50Makk Philippines NX.V7CSP.001 3rd WiFi 2x2 AGN+ BT4.0 N HM77 TMP243-MG-52 454G50Makk Thailand NX.V7CST.001 3rd WiFi 2x2 AGN+ BT4.0 N HM77 Model Definition and Configuration 7-25 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 252
Romania NX.V7CEX.001 3rd WiFi 2x2 AGN+ BT4.0 N HM77 TMP243-MG-53 214G50Makk Romania NX.V7CEX.002 3rd WiFi 2x2 AGN+ BT4.0 N HM77 TMP243-MG-53 218G50Makk Romania NX.V7CEX.003 3rd WiFi 2x2 AGN+ BT4.0 N HM77 Table 7-7. Battery, Adapter, Camera Model Country Acer Part No TMP243-B812G - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 253
, Camera (Continued) Model Country Acer Part No Battery TMP243-M-323 72G50Makk China NX.V7BCQ.002 6CELL2.2 TMP243-M-524 52G50Makk China NX.V7BCQ.001 6CELL2.2 TMP243-M-532 12G50Makk HD 65W HD 65W HD 65W HD 65W HD 65W HD 65W HD 65W HD Model Definition and Configuration 7-27 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 254
Model Country Acer Part No Battery TMP243-M-323 NX.V7BSG.001 6CELL2.2 TMP243-M-532 12G50Makk Malaysia NX.V7BSM.002 6CELL2.2 TMP243-M-323 72G32Makk WW N9.V7CWW.003 6CELL2.2 TMP243-MG-53 214G50Makk GCTWN NX.V7CTA.001 6CELL2.2 TMP243-MG-52 452G50Makk GCTWN NX.V7CTA.002 Configuration - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 255
, Adapter, Camera (Continued) Model Country Acer Part No Battery TMP243-MG-52 452G50Makk China NX.V7CCQ.001 6CELL2.2 TMP243-MG-32 372G50Makk China NX.V7CCQ.002 6CELL2.2 TMP243-MG-53 212G50Makk Philippines NX.V7CSP.001 6CELL2.2 TMP243-MG-52 454G50Makk Thailand NX.V7CST.001 6CELL2 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 256
7-30 Model Definition and Configuration - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 257
CHAPTER 8 Test Compatible Components - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 258
Microsoft® Windows® 7 Environment Test 8-4 8-2 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 259
tested under Windows® 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate P243 Series. Compatibility Test Report released by the Acer Mobile - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 260
Microsoft® Windows® 7 Environment Test 0 Table 8-1. Test Compatible Components Vendor Type 10004786 REALTEK ALC271X_VB6 Realtek ALC271X_VB6 QFN-48 B Cover 9999995 ONE TIME VENDER Normal w/Camera Normal w/Camera Acer Part No. LZ.21000.001 AP.06503.029 AP.09003.024 AP.09001.032 AP.06501.033 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 261
Battery LGC AS10D Li-Ion 3S2P LGC 6 cell 4400mAh Main COMMON ID:AS10D81 Camera 10001023 LITE-ON HD Liteon HD LT_OV9726_SP 3.5mmLiteon 1.3M HD LT_HN161_SP 10001044 CHICONY HD Chicony HD CH_OV9726_AU 3.5mm Card Reader PLM00014 ODM 5 in 1-Build in 5 in 1-Build in MS, MS Pro, SD, SC, XD Acer - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 262
Core i5 i5-2450M PGA 2.5G 35W 2/4 10001067 INTEL Ci53210M CPU Intel Core i5 i5-3210M PGA 2.5G 1600 35W Ivy Bridge 10001067 INTEL Ci53320M CPU Intel Core i5 i5 WD3200BPVT-22JJ5T0, ML320S-AF2, 320G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 Acer Part No. KC.23501.DM P KC.23701.DM P KC.31101.DM P KC - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 263
HGST 2.5" 5400rpm 750GB Dummy P.N SATA 8MB LF+HF F/W: 0000 60002005 HGST SG N750GB5.4KS_4K HDD HGST 2.5" 5400rpm 750GB HTS547575A9E384, Jet B, 375G/P SATA 8MB LF F/W:DA3872 Acer Part No. KH.50008.023 KH.50008.024 KH.50008.036 KH.75008.010 KH.75008.011 KH.75008.017 KH.32007.015 KH.32007 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 264
Table 8-1. Test Compatible Components Vendor Type Description Acer Part No. 60002036 SEAGATE N1000GB5.4KS_4K _9.5 HDD 0001SDM5 KH.75001.015 Keyboard 60004864 DARFON BW4T_A10B Keyboard ACER BW4T_A10B BW4T Internal 14 Standard Black KB.I140A.264 NONE Y2010 Acer Legend Texture 8-8 Test - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 265
LG NLED14WXGAG LED LCD LPL 14'' WXGA Glare LP140WH4-TLC1 LF 220nit 16ms 60003316 AUO NLED14WXGA LED LCD AUO 14" WXGA None Glare B140XW01 V9 SO2GBIII13 Memory ELPIDA SO-DIMM DDRIII 1600 2GB EBJ20UF8BDU0-GN-F LF+HF 256*8 38nm Acer Part No. NI.22400.059 LK.14008.009 LK.14005.013 KN.2GB0C.008 KN - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 266
& WIN7 60003901 HITACHI EAST NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT51N LF W/O bezel SATA Zero Power Supported (HF + Windows 7) Acer Part No. KN.4GB09.005 KN.2GB07.006 KN.4GB07.001 KI.G7501.002 KO.00607.001 KO.00607.002 KU.00807.081 KU.0080F. - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 267
900 2Gb H5TQ2G63DFR-11C LF+HF 128*16 38nm Gemma die WiFi Antenna 10000105 WNC PIFA PIFA Wireless LAN 10001018 HON HAI 3rd WiFi 2x2 AGN+ BT4.0 Foxconn 3rd WiFi 2x2 AGN+ BT4.0 Broadcom 43228+20702 (WiFi 43228 2x2 DB AGN+BT4.0 20702) Acer Part No. CD.W7P01.003 CD.W7P01.007 CD.W7P01.011 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 268
Table 8-1. Test Compatible Components Vendor Type Description 10001018 HON HAI 3rd WiFi 2x2 AGN+ BT4.0 Foxconn 3rd WiFi 2x2 AGN+ BT4.0 Atheros WB222 10001023 LITE-ON 3rd WiFi 2x2 AGN+ BT4.0 Liteon 3rd WiFi 2x2 AGN+ BT4.0 Atheros WB222 Acer Part No. NI.23600.102 NI.23600.103 8-12 Test - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 269
CHAPTER 9 Online Support Information - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 270
Introduction 9-3 9-2 - Acer TravelMate P243-M | Acer TravelMate P243-M Notebook Service Guide - Page 271
be obtained directly from Acer CSD Taiwan. Acer's Website offers convenient and valuable support resources. In the Technical Information section users can download information on all of Acer's Notebook, Desktop and Server models including: Service guides for all models Bios updates Software