Acer Veriton 3500G Veriton 3500G/5500G/7500G Service Guide
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- Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 1
Veriton 3500/5500/7500 3500G/5500G/7500G Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.31V01.301 49.31V01.201 49.31V01.101 PRINTED IN TAIWAN - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 2
Revision History Please refer to the table below for the updates made on Veriton 3500/5500/7500 service guide. 04/22/2002 05//06/2002 Date Chapter Chapter 1 Chapter 1 and 5 Updates Modify Block diagram Modify Board Layout graphic and add "Mouse" for CN 2 II - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 4
related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. 4 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 5
supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 6
6 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 7
Block Diagram (Veriton 3500G/ 5500G/ 7500G 17 Main Board Layout (Veriton 3500/ 5500/ 7500) (S88M/ GL 18 Main Board Layout (Veriton 3500G/5500G/7500G) (S88M/ G 19 Keyboard (3500/ 3500G, 5500/ 5500G, 7500/ 7500G 21 Hardware Specifications and Configurations 23 Power Management Functions 34 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 8
Removing the I/O Port Bracket 96 Veriton 7500/ 7500G Disassembly Procedure Flowchart 97 Disassembling the Veriton 7500/ 7500G 98 Opening the Housing 98 Removing the Front Panel 98 Removing the Modem Card 99 Removing the AGP VGA Card 99 Removing the USB/ Audio Board 100 Removing the DVD-ROM - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 9
134 Veriton 7500/ 7500G Exploded Diagram 140 Appendix A Model Definition and Configuration 147 Veriton 3500/5500/7500 147 Veriton 3500G/5500G/7500G 148 Main Features 149 Appendix B Test Compatible Components 151 Microsoft Windows XP Professional Environment Test 153 Microsoft Windows ME - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 10
Table of Contents X - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 11
Chapter 1 System Specifications Overview The Veriton 3500, 5500, 7500 supports Intel® Pentium IV (Willamette 478/Northwood) Flip Chip-Pin Grid Array 2 processor (FC-PGA2) based Micro ATX, IBM PC/AT compatible system with PCI bus. The Veriton 3500G, 5500G, 7500G supports Intel® Pentium IV (Willamette - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 12
for Windows 95/98SE/ME/2000/XP ! Hardware monitor function ! On-board DC-to-DC converter (VRM 9.0 spec) ! Supports USB 2.0 high-performance peripherals Multimedia ! 128-bit graphics accelerator installed in the AGP Pro card slot (AGP slot: not available for Veriton 3500, 5500 and 7500) ! Cathode - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 13
modem (optional) ! One RJ45 connector supports IEEE 802.3./802.3u 10Base-T/100Base-TX-compatible network with remote wake-up function (WfM 2.0 Complaint) Expansion ! 3 PCI slots + 2 DIMM slots+ 1 AGP slot (no AGP slot for Veriton 3500, 5500 and 7500) ! Upgradeable memory and hard disk Human-centric - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 14
Headphone/Earphone port Volume control tuner CD-ROM/DVD-ROM/CD-RW LED CD-ROM/DVD-ROM/CD-RW tray CD-ROM/DVD-ROM/CD-RW emergency eject hole Stop/Eject button 10 USB ports 11 Microphone-in port (front)* 12 Headphone-out port 13 Hard disk drive activity LED 4 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 15
Label 14 15 16 Icon LAN Activity LED Power LED Power button Description NOTE: *The system has two microphone-in ports (front and rear). However, you cannot use both of them at the same time. The - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 16
supply Voltage selector switch Keyhole PS/2 mouse port 5 Power Jack (for external speakers) 6 Teal or Turquoise Serial port 7 Burgundy Parallel/Printer port 8 Blue CRT/LCD monitor port* 9 White Network port 10 Black Modem line and Telephone port 11 6 Power cord socket Veriton - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 17
Purple Description PS/2 keyboard port Black Pink USB ports Microphone-in port (rear)** Lime Audio-out/Line-out jack Light blue Audio-in/Line-in jack 17 Expansion slots NOTE: * The CRT monitor port is automatically disabled when an add-on AGP VGA card is installed into the system. Connect - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 18
Front Panel-Veriron 5500/5500G The computer's front panel consists of the following: 8 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 19
drive activity light-emitting diode (LED) 2 LAN activity LED 3 Power LED 4 Power button 5 CD-ROM/DVD-ROM Headphone/Earphone port ROM LED 13 Volume control tuner 14 5.25 drive inch bay 15 Headphone/ earphone port 16 Microphone-in port (front)* 17 USB ports 18 USB ports NOTE: * - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 20
escription Voltage selector switch PS/2 mouse port 3 Power jack (for external speakers) 4 Teal or Turquoise Serial port 5 Burgundy Parallel/printer port 6 Blue monitor port* 7 White Network port 8 Keyhole 9 Black Modem line port 10 Expansion slots 10 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 21
-in/Line-in jack 13 Lime Audio-out/Line-out jack 14 Pink Microphone-in port (rear)** 15 Black USB ports 16 Purple PS/2 keyboard port 17 Power cord socket 18 Power supply NOTE: * The CRT monitor port is automatically disabled when an add-on AGP VGA card is installed into the system - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 22
Front Panel-Veriton 7500/7500G The computer's front panel consists of the following: 12 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 23
/Eject Button Description 3 Skip/Forward Button 4 Hard disk drive activity light-emitting diode (LED) 5 LAN activity LED 6 Power LED 7 Power button 8 CD-ROM/DVD-ROM/CD-RW LED 9 Volume Control Tuner 10 Headphone/earphone port 11 5.25-inch drive bays 12 3.5-inch floppy disk drive - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 24
Rear Panel-Veriton 7500/7500G Label 1 2 3 4 5 6 7 Icon Color Burgundy Description Voltage Selector Switch Power cord socket Parallel/printer port White Network port Green Power jack (for external speakers) Power supply PS/2 mouse port 8 Purple PS/2 keyboard port 14 Veriton 3500/5500/ - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 25
Label 9 10 11 12 Icon Color Black USB ports Description Teal or Turquoise Serial port CRT/LCD monitor port* Pink Microphone-in port (rear)** 13 Lime Audio-out/Line-out jack 14 Light blue Audio-in/Line-in jack 15 Black Telephone port (optional) 16 Black Modem line port 17 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 26
System Block Diagram (Veriton 3500/ 5500/ 7500) 6 USB 2.0 ports 2 ATA 100 IDE Channels LAN Connect AC97' Audio CODEC Willamette/ Northwood Processor Scaleable Bus 3.2GB/s Brookdale -GL GMCH 2.12GB/s DDDDRR-2-26666/ /220000 266MB/s 8-Bit Hub Interface ICH4 SIO FWH PCI Slot PCI Slot PCI - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 27
Diagram (Veriton 3500G/ 5500G/ 7500G) AGP Graphic AGP 4X/ 2X 1.5V signal Willamette/ Northwood Processor Scaleable Bus 3.2GB/s (4.25GB/s) Brookdale -G GMCH DDDDRR-2-26666/ /220000 2.12GB/s 266MB/s 8-Bit Hub Interface 6 USB 2.0 ports 2 ATA 100 IDE Channels LAN Connect AC97' Audio CODEC ICH4 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 28
Main Board Layout (Veriton 3500/ 5500/ 7500) (S88M/ GL) 12 34 5 6 78 38 9 10 37 11 12 36 13 35 14 34 15 33 18 16 17 32 19 20 21 31 25 23 22 30 29 28 27 26 18 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 29
Main Board Layout (Veriton 3500G/5500G/7500G) (S88M/ G) 12 34 5 6 78 38 9 10 37 11 12 36 13 35 14 34 15 33 18 16 17 32 19 20 21 31 25 24 23 22 30 29 28 27 26 Chapter 1 19 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 30
Fan SYS Connector 32 CPU Socket 33 3-pin Fan CPU Connector 34 Memory Slot 1 35 Memory Slot 2 36 Power Connector 37 COM2 38 SMSC LPC47M192 NOTE: *: default setting NOTE: **: Intel 845 GL (Veriton 3500/ 5500/ 7500); Intel 845G (Veriton 3500G/ 5500G/ 7500G) NOTE: ***: not for Brookdale - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 31
, 5500/ 5500G, 7500/ 7500G) The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys. Icon 1 2 3 4 Component Function keys Caps lock @ Windows logo key Application key Description Access most of the computer's controls like screen brightness - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 32
with some applications. Controls the speaker volume. Turn it clockwise or counterclockwise to adjust the volume. Press it to toggle between mute and sound. Multimedia keys Allow you to do the following: • Play/Pause button : press to start playing the audio track or video file. Press again - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 33
Socket mPGA478 Internal: 1.4~2.4GHz+ External: 400/533MHz Data Bus Frequency for Brookdale-G and 400 MHz for Brookdale-GL. 0 MHz (If Stop CPU Clock in Sleep State the BIOS Setup is set to Enabled.) Processor voltage can be detected by the system without setting any jumper. BIOS Item Specification - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 34
memory specification and the possible combinations of memory module. System Memory Item Memory socket number Support memory size per socket Support maximum memory size Support memory type Support memory speed Support memory voltage Support memory module package Support 24 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 35
/Disable by BIOS Setup Video Interface Item Video controller resident bus Video interface support Specification AGP bus 1x / 2x / 4x AGP Data Transfer and 2x / 4x Fast Write Capability The AGP buffers operate only 1.5V mode NOTE: S88M/ GL for Veriton 3500/ 5500/ 7500 doesn't have AGP VGA slot - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 36
game port Meets PC 97/PC98 and WHQL specifications Yes 44.1 KHz Yes Supported On audio-I/O board (Front Panel Access) Supported On audio-I/O board (Front Panel Access) QFP64 Supported On audio-I/O board (connects via CN14) IDE Interface Item IDE controller IDE controller resident bus Number of IDE - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 37
Floppy disk drive controller Floppy disk drive controller resident bus Support FDD format 30,000 Specification Embedded in SMSC supported DC Power Requirements (max) Startup (peak) Maximum seeking (RMS) Voltage tolerance MTBF (Mean Time Between Failure) S.M.A.R.T. function Specification - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 38
Parallel port controller resident bus Number of parallel ports Support SPP, ECP, EPP Connector type Parallel port function control Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address (via BIOS Setup) Optional parallel port IRQ (via BIOS Setup) Specification DVD-ROM - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 39
-pin connector (1 with pin reserve) 2F8-2FF 3F8-3FF 4, 3 14.4K bps 56K bps Yes RJ11 Yes Specification Specifications USB 1.1 USB 2.0 Support legacy keyboard for legacy mode Memory Address Map Address 000000 - 07FFFF 080000 - 09FFFF 0A0000 - 0BFFFF 0C0000 - 0C7FFF 0C8000 - 0DFFFF 0E0000 - 0EFFFF - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 40
(LPC) (Func.1) ICH4 (IDE) (Func.2) ICH4(USB) (Func.3) ICH4 (SMBUS) (Func.5) ICH4 (AC97 Audio) PCI Slot 1 PCI Slot 2 PCI Slot 3 Controller Secondary IDE Primary IDE Serial Asynchronous Port 1 Configuration Address Register Configuration Data Register Parallel Printer Port 1 30 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 41
Reserved Reserved N Reserved N Reserved Reserved Reserved Main Board Major Chips Item North Bridge South Bridge Super I/O controller Audio Codec LAN controller HDD controller Keyboard controller RTC Intel BROOKDALE-G/GL Intel 82801DB ICH 4 SMSC LPC47M192-NC STAC9750 Sigmatel Intel 82562ET Built-in - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 42
(H) Depends on local configuration Switching Power Supply A-1 Input frequency 50Hz 60Hz Normal Frequency 47Hz to 53Hz 57Hz to 63Hz Frequency Variation Range A-2 Input voltage Nominal Voltage 100 - 120 VRMS 200 - 240 VRMS 90-132 VRMS 180-264 VRMS Variation Range 32 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 43
A-3 Input current Input Current 4A 3A 90 -132 VRMS 180 - 264 VRMS Measuring Range (This is 145W power supply) ! This "4A" includes the outlet supply current: 2A ! Measure at line input 90 VRMS and maximum load condition. Output Requirements +5V +12V -12V +3.3V +5Vaux +5% +5% +10% +5% +5% - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 44
to RAM ! The system context is maintained in system memory ! Power is shut to non-critical circuits. ! Memory is retained, and refreshes continues. ! All clocks shut except RTC. ! Return to original state by pushing external switch button & "PME" events at ACPI mode. 34 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 45
is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup messages, the - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 46
key c during the POST (Power-on self-test). NOTE: You must press c simultaneously while the system is booting. The Setup Utility main menu then appears: The above screen is the BIOS Utility Basic Level screen. It have fixed settings and are not user-configurable. 36 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 47
, serial number, BIOS version, etc. These information is necessary for troubleshooting (maybe required when asking for technical support). The following table number. Specifies the main version of your BIOS utility. The System Management Interface (SM) BIOS allows you to check your system hardware - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 48
enter the IDE Secondary Slave setup, press e . (Show the Status:) None HDD or CD-ROM Number The IDE CD-ROM is always automatically detected. 38 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 49
type of video card in use. The default setting is VGA/EGA. Since current PCs use VGA only, this function is almost useless and may be disregarded in the future. This parameter enables you to control the system stops in case of Power-on self-test (POST) errors. Refers to the portion of memory that is - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 50
the Precomp number for old HDD parking Selects the Landing Zone number for old HDD parking Shows your hard disk's number of sectors Auto None Manual Auto Large LBA CHS xxxxx MB 0 to 65535 0 to 255 0 to 65535 0 to 65535 0 to 255 40 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 51
BIOS Features. The following table describes each Advanced BIOS Features parameter. Settings in boldface are the default and suggested settings. Parameter Virus Warning Quick Power , Floppy, LS120, Hard Disk, ZIP100, LAN (on board LAN-- Boot from LAN), Disabled This parameter allows you to specify - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 52
system boot up search sequence. The Setup option limits access only to BIOS setup. To disable the security option, select Password Setting from the just press e. The System option limits access to both the System boot and BIOS setup. A prompt asking you to enter your password appears on the screen - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 53
area for special ISA cards. The chipset accesses code/ data of these areas from the ISA bus directly. Normally, these areas are reserved for memory mapped I/O cards. Disabled Enabled This item lets you determine the effective size of the 64, 4, 8, 16, 32, 128 and 256 AGP Graphic Aperture. Chapter - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 54
PCI IDE Description These parameters let you enable or disable the IDE devices connected to the primary and secondary IDE connectors. Options Enabled Disabled 44 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 55
Primary Slave UDMA IDE Secondary Master UDMA IDE Secondary Slave UDMA USB controller USB Keyboard Support USB Mouse Support AC97 Audio Onboard LAN Controller Init Display First IDE HDD Block Mode Power on Function Onboard FDC Controller Onboard Serial Port 1 Description Setting these items to Auto - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 56
IRQ4 3E8/ IRQ4 2E8/ IRQ3 Disabled This item controls the onboard parallel port address and 378/ IRQ7 PC/AT and PS/2 compatible bi-directional parallel port. (SPP) Enhanced Parallel Port (EPP)-compatible with EPP1.7 and EPP 1.9. Extended Capabilities Port (ECP) Specification Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 57
-management feature. It works only in APM mode. IMPORTANT:If an ACPI-aware operating system such as Windows 98 or Windows 2000 is installed in ACPI mode, the operating system will use the ACPI interfaces. Then the settings in Power Management page is non-effective. The following screen shows the - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 58
states previously described in this section (Standby and Suspend). This is a specification of ACPI and supported by hardware. When Delay 4 sec. is selected, the soft power switch on the front panel can be used to control power On, Suspend and Off. If the switch is pressed less than 4 sec. during - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 59
ACPI and APM Mode) Use this option to set the date and time for your Disabled computer to boot up. Enabled Date (of month) Alarm* - Indicate month when * Set S5 and S4. In APM mode: Valid- shutdown Power Management Mode Table Mode Max Saving Min Saving 1 hour 1 min Doze Standby 1 hour 1 min - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 60
. Settings in boldface are the default and suggested settings. Parameter Reset Configuration Data Resources Controlled By IRQ Resources IRQ 3 (COM2) IRQ 4 (COM1) IRQ 5 (Network/Sound or Others) IRQ 7 (Printer or Others) IRQ 9 (Video or Others) IRQ 10 (SCSI or Others) IRQ 11 (SCSI or Others) IRQ 12 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 61
snooping feature if you installed more than one VGA card in the system. The PVI/VGA palette snoop function allows the control palette register (CPR) to manage and update the VGA RAMDAC (Digital Analog Converter, a color data storage) of each VGA card installed in the system. The snooping process - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 62
PC , the system will shut down by initiating beep sounds. 90 degree C/ 194 degree F 60 degree value, the system will give warning by initiating beep sounds. 85 degree C/ 185 degree F 55degree C/ value, the system will shut down by initiating beep sounds. 60 degree C/ 140 degree F 30degree C/ 86 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 63
in ACPI Mode) Description When the temperature of the system reaches the default value, the system will give warning by initiating beep sounds. Options 55 degree C/ 131 degree F 25degree C/ 77 degree F 35 degree C/ 95 degree F 45 degree C/ 113 degree F Disabled 65degree C/ 149 degree F 75 degree - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 64
Frequency Control The following table describes the parameters found in this menu. Parameter Processor Processor Speed Description Indicates the type of processor installed in your computer. Indicates the processor speed. 54 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 65
System Security The Setup program has a number of security features to prevent unauthorized access to the system and its data. Supervisor Password To set a password: 1. At the prompt, type your password. Your password can be up to 8 alphanumeric characters. When you type the characters, they appear - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 66
56 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 67
User Password IMPORTANT:To show the "Set User Password": 1. Choose "Set Superviser Password" and press e. 2. Type the password and then press e. 3. Confirm the password, and then press e. 4. The screen as below with "Set User Password" enabled will be shown. To set a password: 1. At the prompt, type - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 68
to 2-3 2. Reboot the system. 3. Adjust the JP2 back to 1-2 NOTE: Please refer to the following JP2: Clear CMOS JP2 1-2 2-3 CMOS Check Normal Clear CMOS 58 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 69
Load Default Settings You need to reload the BIOS default settings every time you make changes to your system hardware configuration (such as memory size, CPU type, hard disk type, etc.); otherwise, BIOS will keep the previous CMOS settings. Selecting this option displays the following dialog box: - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 70
main menu. If you have made changes in the parameter settings, you will be asked if you want to keep the changes made to the BIOS. Select Yes to save your changes before you exit Setup. Select No to discard all changes and exit Setup. 60 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 71
Advanced Options menu is available only when you press a+o in the main menu. The "Advanced Options" menu allows you to configure the system memory and PCI device settings. The following screen shows the Advanced Options parameter: CAUTION: Do not change any settings in the Advanced Options menu if - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 72
BIOS release date Advanced BIOS Features Selecting "Advanced BIOS Features" from the Advanced Options menu displays the following screen: The following table describes the parameters found in the sub- menu. Settings in boldface are the default and suggested settings. 62 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 73
Boot Up Floppy Seek If the item is enabled, BIOS will test floppy drives to determine whether they have 40 or 80 tracks. Disabled/Enabled Boot Up NumLock Status Selects power on state for NumLock. On/ Off Gate A20 Option Fast: Lets chipset control Gate A20 Normal: A pin in the keyboard - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 74
default setting by your DRAM's SPD. Memory Frequency for Memory frequency default setup. System BIOS Cacheable E.F segment shadow RAM cacheable. Video BIOS Cacheable C segment shadow RAM cacheable. Video RAM Cacheable A.B segment shadow RAM cacheable. Memory Hole at 15M-16M The system will - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 75
Pins as IR-Rx2Tx2 or RxD2, TxD2 Option Normal IrDA ASKIR Half Full Lo, Hi Lo, Lo Hi, Lo Hi, Hi IR-Rx2Tx2 RxD2, TxD2 Power Management Setup Selecting "Power Management Setup" from the Advanced Options menu displays the following screen: Chapter 2 65 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 76
The following table describes the parameters found in the sub-menu. Settings in boldface are the default and suggested settings. 66 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 77
(STR, Suspend to RAM) or S1 (POS, Power On Suspend) Turn off the video by DPMS or Blank Screen or V/H SYNC + Blank Screen Turn off the video when entering the Suspend mode parameters found in the sub-menu. Frequency Control Selecting " Frequency Control" from the Advanced Options menu displays the - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 78
CLK Spread Spectrum CPU Host/PCI Clock Description Core Clock Frequency to System Bus Ratio (RO) Detect PCI card. If the default is set to Disabled or disable the spread spectrum. Front side bus frequency/PCI clock. Option The option items vary depending on your BIOS. Min=10 Max=24 Key in a DEC - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 79
This chapter contains step-by-step procedures on how to disassemble the Veriton 3500/ 5500/ 7500 and the Veriton 3500G/ 5500G/ 7500G desktop computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: ! Wrist grounding strap and conductive mat for - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 80
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 70 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 81
Veriton 3500/ 3500G Disassembly Flow Chart Main Unit RTC Battery Power Supply DIMM EMI Audio Cover Housing Cover Rotate Bracket W/ DVD-ROM & FDD Module Front Panel Front Bezel AGP VGA Card USB/Audio Board Module DVD-ROM Power switch cable HDD Module CPU Fan Sink LAN Card FDD Intrusion - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 82
Disassembling the Veriton 3500/ 3500G Opening the Housing This section tells you how to open the housing cover when you need to install additional components . 3. Slide the upper case back out about an inch and then gently pull it outward to detach it from the housing. 72 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 83
"Removing the Housing Cover" on page 72 2. Remove the screw as shown here and then remove the AGP VGA card from the slot. NOTE: There is no AGP VGA slot for Veriton 3500. NOTE: When you turn on the system, BIOS automatically detects and assigns resources to the PCI or AGP devices. Chapter 3 73 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 84
2. Push the two latches of both sides then lift up the FDD and DVD frame . 3. Disconnect the floppy disk drive cable and floppy disk drive power connector from the floppy disk drive. 74 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 85
4. Disconnect the DVD-ROM power cable, DVD-ROM IDE cable, and audio cable from the DVD-ROM drive. 5. Disconnect the intrusion alarm cable from the main board and then pull the FDD and DVD frame from the - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 86
the Housing Cover" on page 72 2. See "Removing the FDD and DVD Frame" on page 74" 3. Press the levers on both sides of the DIMM socket outward to release the DIMM, and then gently pull the DIMM out to remove it. 4. Put the levers back to the original position. 76 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 87
up the RTC battery. To install the RTC battery, put it back and press it into the correct position to secure it well. . Removing the Power Switch Cable 1. See "Removing the Housing Cover" on page 72 2. See "Removing the FDD and DVD Frame" on page 74" 3. Disconnect the - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 88
LAN Card" on page 74 4. Disconnect the memory stick cable and USB cable from the main board. . 5. Disconnect the memory stick cable and USB cable from the USB/ audio board. 6. Remove the two screws as shown here and then detach the USB/ audio board from the lower case. 78 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 89
2. See "Removing the FDD and DVD Frame" on page 74 3. Disconnect the hard disk drive IDE from the main board. Detach the hard disk drive power connector and hard disk drive IDE cable from the hard disk drive. 4. Remove the two screws as shown here and then hold the hard disk - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 90
74" 3. See "Removing the Hard Disk Drive" on page 79 4. Disconnect the power LED, hard disk drive activity LED and network activity cables from the main board. . 5. Detach the network activity cable, power LED and hard disk drive activity LED cables from the housing. . 80 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 91
connector from the hard disk drive. 4. Disconnect the main power connector and 12 Volt. power connector from the main board. Remove the three screws that hold the power supply to the housing and detach the power supply from the housing Removing the CPU Fan Sink 1. See "Removing the Housing Cover - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 92
processor back to its correct position, please note that the side with the triangle mark on the processor should align with the one on the socket. After putting the processor back to the socket, put the socket lever back to its original position to scure the processor. . 82 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 93
"Removing the Housing Cover" on page 72 2. See "Removing the FDD and DVD Frame" on page 74 3. See "Removing the AGP VGA Card" on page 73 4. See "Removing the LAN Card" on page 74 5. See "Removing the System Main board" on page 83 6. Release the I/O port bracket from the housing and then - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 94
Link Bar AGP VGA Card Modem Card USB/Audio Board Module CPU Fan Sink DIMM Main Board Memory Stick Cable CPU Link Bar I/O Port Bracket USB/ Audio Board RTC Battery USB Cable HDD FDD Power Supply CD-ROM DVD-ROM NOTE: There is no AGP slot for Veriton 5500. 84 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 95
Disassembling the Veriton 5500/ 5500G Open the Housing Cover This section tells you turned off the system and all peripherals connected to it. Removing the Housing Cover 1. Turn off the system power and unplug all cables. 2. Place the system unit on a flat, steady surface. 3. Turn the two - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 96
lift it up. NOTE: Before detaching the link bar from the housing, make sure that the cables connected to HDD and FDD are detached. 86 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 97
VGA NOTE: There is no AGP slot for Veriton 5500. NOTE: When you turn on the system, BIOS automatically detects and assigns resources to the PCI When you turn on the system, BIOS automatically detects and assigns resources to the PCI or AGP. Removing the USB/ Audio Board Module 1. See "Removing the - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 98
board . 5. Disconnect the USB cable and memory stick cable from the USB/ Audio board consecutively. Removing a DIMM 1. See "Removing the Housing Cover" on page 85 2. See "Removing a Dummy Link Bar" on page 86 3. Press the levers on both sides of the DIMM socket outward to release the DIMM, and then - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 99
a Dummy Link Bar" on page 86 3. Detach the fan/heatsink cable connector and release the two CPU fan sink levers from the CPU fan sink socket carefully, and then lift the fan/heatsink from the processor. 4. Press down the levers back to their original position . WARNING:The heatsink becomes very hot - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 100
the triangle mark on the processor should align with the one on the socket. After putting the processor back to the socket, put the socket lever back to its original position to scure the processor. . Removing and and press it into the correct position to secure it well .. 90 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 101
Bar" on page 86 4. Turn the link bar over, and then detach the hard disk drive power connector and hard disk drive IDE cable from the hard disk drive . 5. Detach the floppy disk drive power connector and floppy disk drive cable from the floppy disk drive. 6. Detach the floppy disk drive cable - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 102
drive IDE cable from the main board. Remove the four screws that hold the CD- RW drive to the bracket frame. 7. Disconnect the CD-RW power cable, audio cable , and CD-RW IDE cable from the CD-RW drive, and then pull the CD-RW drive out carefully. 92 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 103
8. Remove the two screws that hold the DVD-RW driver to the bracket frame. 9. Disconnect the DVD-ROM power cable, DVD-ROM IDE cable, and audio cable from the DVD-ROM drive, and pull out the DVD-ROM drive. 10. Detach the CD-ROM module and DVD-ROM module from the housing. . Chapter 3 93 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 104
power connector from DVD- ROM drive. 6. Disconnect the main power connector and 12 Volt. power connector from the main board. Remove the four screws that hold the power supply to the housing and detach the power supply here, and then detach the module from the housing. 94 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 105
LED, hard disk drive activity LED and network activity cables from the main board. Removing Power Switch Cable 1. See "Removing the Housing Cover" on page 85 2. See "Removing the Front Panel" on page 85 3. Remove the power switch cable from the main board and release the latches by using a flat - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 106
See "Removing a Dummy Link Bar" on page 86 3. See "Removing the AGP VGA Card" on page 87 4. See "Removing the Modem Card" on page 87 5. Before 85 2. See "Removing a Dummy Link Bar" on page 86 3. See "Removing the AGP VGA Card" on page 87 4. See "Removing the Modem Card" on page 87 5. See "Removing - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 107
servicing. Main Unit Left Panel FDD Module RTC Battery Right Panel AGP VGA Card Modem Card HDD Module DIMM Front Panel Main Board Power Supply USB/Audio Board Intrusion Alarm Cable LED Activity Indicators W/ Power Swtich Cable Module NOTE: There is no AGP VGA Slot for Veriton 7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 108
Disassembling the Veriton 7500/ 7500G Opening the Housing This section tells you how to open have turned off the system and all peripherals connected to it. Removing the Housing 1. Turn off the system power and unplug all cables. 2. Place the system unit on a flat, steady surface. 3. Remove the four - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 109
aside, you will need it when reinserting the modem card . Removing the AGP VGA Card 1. See "Removing the Housing" on page 98. (Remove the left panel . NOTE: There is no AGP VGA slot for Veriton 7500. NOTE: When you turn on the system, BIOS automatically detects and assigns resources to the PCI or - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 110
"Removing the Modem Card" on page 99 4. Disconnect the memory stick cable and USB cable from the main board 5. Disconnect the memory stick cable and the USB cable from the audio board. 6. Remove the two screws that hold the audio board, then remove it from the housing. 100 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 111
CD-RW Drive 1. See "Removing the Housing" on page 98. 2. See "Removing the Front Panel" on page 98 3. Disconnect the optical drive IDE cable and audio cable from the main board.. 4. Remove the four screws holding the CD-RW drive to the housing . 5. Disconnect the CD-RW - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 112
Remove the four screws holding DVD-ROM to the housing . 7. Disconnect the DVD-ROM power cable, DVD-ROM IDE cable, and audio cable from the DVD-ROM, then remove the DVD-ROM drive from the housing . main board and then remove the four screws holding the diskette drive. 102 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 113
the floppy disk drive cable and the floppy disk drive power connector, then remove the diskette drive from the housing . drive to the disk frame. Set the screws aside. . 3. Detach the hard disk drive power connector and hard disk drive IDE cable from the hard disk drive, then detach the disk drive - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 114
the left panel only) 2. Press the levers on both sides of the DIMM socket outward to release the DIMM, and then gently pull the DIMM out to remove connector and release the two CPU fan sink levers from the CPU fan sink socket carefully, and then lift the fan/heatsink from the processor . 3. Press - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 115
, please note that the side with the triangle mark on the processor should align with the one on the socket. After putting the processor back to the socket, put the socket lever back to its original position to scure the processor. . Removing and Installing the RTC Battery 1. See "Removing the - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 116
latches as shown here and then press the LED activity indicators with power switch cable module and then detach the whole module from the housing . 4. Disconnect the power LED, hard disk drive activity LED , network activity and power swtich cables from the main board. 106 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 117
to lying position with the open area facing upward. 3. See "Removing the AGP VGA Card" on page 99 4. See "Removing the Modem Card" on page 99 5. housing to lying position with the open area facing upward. 3. See "Removing the AGP VGA Card" on page 99 4. See "Removing the Modem Card" on page 99 5. - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 118
108 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 119
Chapter 4 Troubleshooting This chapter provides troubleshooting information for the Veriton 3500/5500/7500, and the Veriton 3500G/ 5500G/7500G ! Power-On Self-Test (POST) ! Index of Error Message ! Index of Error Symptoms ! Undetermined Problems Chapter 4 109 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 120
the corresponding product service guide. Post Checkpoints List: The list may vary accordingly depending on your BIOS . Checkpoint CFh C0h C1h C3h C5h 01h 02h 03h Description Test CMOS R/W functionality Early chipset initialization: -Disable shadow RAM -Disable L2 cache (socket 7 or below) -Program - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 121
Clear 8042 interface 2. Initialize 8042 self-test 1. Test special keyboard controller for Winbond 977 series Super I/O chips. 2. Enable keyboard interface. ESCD & DMI support. Reserved Use walking 1's algorithm to check out interface in CMOS circuitry. Also set real-time clock power status, and then - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 122
PCI bus number -Assign memory & I/O resource -Search for a valid VGA device and VGA BIOS, memory address. 2. Initialize the APIC for Pentium class CPU. 3. Program early chipset according to CMOS setup. Example: onboard IDE controller. 4. Measure CPU speed. 5. Invoke video BIOS Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 123
cacheable range to smaller one in case the cacheable ranges between each CPU are not identical. Reserved Initialize USB Reserved Test all memory (clear all extended memory to 0) Reserved Reserved Display number of processors (multi-processor platform) Reserved 1. Display PnP logo 2. Early ISA PnP - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 124
83h 84h Description Prepare memory size information for function " Reserved 1. Initialize floppy controller 2. Set up floppy related if full screen logo is supported. -If errors occur, report customization logo. Reserved Reserved 1. Call chipset power management hook. 2. Recover the text fond used - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 125
USB final Initialization 2. NET PC: Build SYSID structure 3. Switch screen back to text mode. 4. Set up ACPI table at top of memory Chipset final initialization 4. Power management final initialization 5. saving 2. Update keyboard LED & typematic rate 1. Build MP table 2. Build & update ESCD 3. - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 126
the diagnostics program. NOTE: Check all power supply voltages, switch, and jumper settings before you replace the main board. Also check the power supply voltages if you have a "system no-power" condition. If you are unable to correct the problem by using the "BIOS Messages List" table and "Error - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 127
POST detects an error during memory testing, additional information appears giving specifics about the type and location of the memory error. If the system cannot boot using the current CMOS configuration, the BIOS can override the current configuration with a set of BIOS defaults designed for the - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 128
sockets properly, then reboot the system. 2. Memory module. 3. Main board. System works but fails to enter power saving mode when the Power Management Mode is set to Enabled. 1. Enter BIOS Setup and load default settings. In Windows Systems, check settings in Power Management Property of Control - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 129
good disc. 2. Ensure the CD/DVD-ROM driver is installed properly. 3. CD/DVD-ROM drive. CD/DVD-ROM drive can play audio CD but no sound output. 1. Ensure the headphone jack of the CD/DVD-ROM has an output. 2. Turn up the sound volume. 3. Speaker power/connection/cable. 4. CD/DVD-ROM drive. Real - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 130
output. (Data files are received normally; voice from modem cannot be produced, but system sound feature works normally.) Video memory test failed. Video adapter failed. Display problem: - Incorrect colors No high intensity Missing, broken, or incorrect characters Blank monitor (dark) Blank monitor - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 131
the printer driver is properly installed. Refer to the printer service manual. 2. Printer. 3. Printer cable. 4. Main board. Printer problems. 1. Refer to the service manual for the printer. Keyboard Some or all keys on keyboard do not work. 1. Keyboard Power Supply Pressing power switch does - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 132
devices ! Any adapter card (modem card, LAN card or video card, if installed) ! CD/DVD-ROM drive ! Diskette drive ! Hard disk drive ! DIMM ! Processor ! Main board 11. Power on the system unit. 12. Repeat steps 2 through 5 until you find the failing device or adapter. 122 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 133
Chapter 5 Jumper and Connector Information Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: Chapter 5 123 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 134
U3 CN6 CN9 CN12 CN13 BT1 U24 CN23 CN26 Main board (3500/ 5500/ 7500)(S88M/GL) CN4 CN7 DIMM 2 DIMM 1 FN1 U14 U8 FN2 CN21 CN25 CN19 JP2 CN20 CN22 CN24 U21 CN18 SL1 SL2 SL3 CN11 CN16 CN17 CN2 CN3 CN8 CN10 CN14 125 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 135
U3 CN6 CN9 CN12 CN13 BT1 U24 CN23 CN26 Main board (3500G/ 5500G/ 7500G)(S88M/G) CN4 CN7 DIMM 2 DIMM 1 FN1 U14 U8 FN2 CN21 CN25 CN19 JP2 CN20 CN22 CN24 U21 CN18 SL1 SL2 SL3 CN11 SLT1 CN16 CN17 CN2 CN3 CN8 CN10 CN14 Chapter 5 126 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 136
DIMM1 DIMM2 CN7 CN4 U3 CPU Socket 3-pin Fan CPU Connector Memory Slot 1 Memory Slot 2 Power Connector COM2 SMSC NOTE: There is no AGP VGA slot for S88M/GL. NOTE: *: Intel 845 GL (Veriton 3500/ 5500/ 7500); Intel 845G (Veriton 3500G/ 5500G/ 7500G) Jumper Setting Jumper JP2 1-2 Normal* 2-3 Clear - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 137
Replaceable Unit) listing in global configurations of Veriton 3500/ 3500G, 5500/ 5500G, 7500/ 7500G. Refer to this chapter whenever ordering for made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 138
Veriton 3500/ 3500G Exploded Diagram 128 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 139
CABLE 34/34PIN 280MM H34 C.A.34/34P FDD 280MM H34 1-10 HDD LED CABLE 4PIN 500MM LX-45 W.A 4P/HDD LED 500MM LX-45 1-12 POWER LED CABLE 3PIN 500MM LX- W.A 3P/PWR LED 500MM LX-45 45 Chapter 6 129 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 140
H61 1-9 POWER SWITCH CABLE 2PIN 500MM W.A 2P/PWR SW 500MM LX-45 LX-45 1-11 TURBO LED CABLE 2PIN 500MM LX-45 W.A 2P/TURBO LED 500MM LX-45 NS AUDIO BOARD CABLE 10PIN 385MM W.A 2C 10P AUDIO BD 385MM S88M NS USB CABLE 2CONNECTOR 10PIN 300MM C.A 2CONN USB/10P 300MM S88M Main board 130 Veriton 3500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 141
Picture No. Part Name NS MAINBOARD/S88M GL Description S88M GL MB Boards NS AUDIO/USB BOARD S88M DAUGHTER BOARD Power Supply NS POWER SUPPLY 160W AOPEN FSP160-60SAV V.1 SPS 160WNOPFC FSP160-60SAV V.1 Case/Cover/Bracket Assembly 1-6 UPPER CASE SECC H34A ASSEMBLY UPPER CASE SECC H34A NS - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 142
1-3 4 SCREW 1-2 SCREW HDD FLAT 6#32 L9.8MM H34 SCREW MACH BDG #6-32*L8 NI SCRW TAP HEX ZINC M3*.5*5 SCRW TAP HEX ZN #6*3/16" 132 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 143
Picture No. NS SCREW Part Name Description SCREW TAP HEX ZINC #6-32*4/16" NS SCREW SCRW TAP PAN M3*8L 2LEAD Chapter 6 133 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 144
Veriton 5500/ 5500G Exploded Diagram Picture Floppy Disk Drive No. Part Name 8 FDD 1.44M MITSUMI/D353M3D Description FDD 1.44MB 1"H MITSUMI/D353M3D Battery 134 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 145
CABLE 34PIN 2CONNECTOR 450MM C.A 34P 2C 450MM FDD H61 NS IDE CABLE 40PIN 3CONNECTOR 150+300MM ATA66 C.A 40P 3C 150+300MM ATA66 H61 NS AUDIO CABLE 4PIN 3CONNECTOR 520MM W.A 4P 3C(Y)520MM AUDIO(COMAX) 1-8 POWER SWITCH CABLE 2PIN 300MM W.A 2P/PWR SW 300MM H61 W/ W/HOLDER HOLD Chapter 6 135 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 146
/ POWER ASSEMBLY LED CABLE (A) H40 NS AUDIO BOARD CABLE 2CONNECTOR W.A 2C 10P AUDIO BD 385MM S88M 10PIN 380MM NS USB CABLE 2CONNECTOR 10PIN 300MM C.A 2CONN USB/10P 300MM S88M Main board NS MAINBOARD/S88M S88M MAIN BOARD Boards NS AUDIO BOARD S88M DAUGHTER BOARD 136 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 147
3 POWER SUPPLY 200W DELTA DPS- SPS 200W PFC DPS-200PB-112A 01 200PB-112A 01 Case/Cover/Bracket Assembly 1-9 UPPER CASE ASSY UPPER CASE H40 1-10 LOWER CASE W/O LED CABLE,SWITCH CABLE,MICRO SWITCH CABLE ASSY L CASE H40 1-5 EMPTY COVER 5.25" 5.25" EMPTY COVER H40 VERITON 1-4 LINK - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 148
ZINC #6-32*4/16" SCREW MACH BDG #6-32*L8 NI SCRW MACH BDG #6-32*3/16" NI SCRW TAP HEX ZINC M3*.5*5 SCRW THUMB #6-32 NI 138 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 149
Picture No. 4 1-14 SCREW Part Name Description SCREW TAP HEX ZNIC #6-32*4/16" 1-15 SCREW SCRW MACH FLAT M3*0.5P*8L NI Chapter 6 139 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 150
Veriton 7500/ 7500G Exploded Diagram Picture Floppy Disk Drive No. Part Name 2 FDD 1.44M MITSUMI/D353M3D Description FDD 1.44MB 1"H MITSUMI/D353M3D Battery 140 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 151
CABLE 34PIN 2CONNECTOR 350MM C.A 34P 2C 350MM FDD M19A/FU NS IDE CABLE 40PIN 3CONNECTOR 150+300MM ATA66 C.A 40P 3C 150+300MM ATA66 H61 NS AUDIO CABLE 4PIN 2CONNECTOR 520MM W.A 4P 2C AUDIO 520MM H61 NS POWER CABLE 160/330MM CABLE PWR/DC 160/330MM Chapter 6 141 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 152
TURBO LED/HDD LED/POWER SWITCH ASSY HLD LX45 NS AUDIO BOARD CABLE 10PIN 385MM W.A 2C 10P AUDIO BD 385MM S88M NS USB CABLE 2CONNECTOR 10PIN 300MM C.A 2CONN USB/10P 300MM S88M Main board NS MAINBOARD/S88M GL S88M GL MB Boards NS DAUGHTER BOARD S88M DAUGHTER BOARD 142 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 153
Description NS POWER SUPPLY 200W DELTA DPS200PB-112B 01 SPS 200W PFC DPS-200PB-112B 01 Case/Cover/Bracket Assembly 1-1 RIGHT DOOR CVR R SECC T-.8 LX45 1-2 LEFT COVER CVR L SECC T-.8 H80 1-7 FRONT BEZEL ASSY BZL VERTION NEW LOGO H80 1-6 LOWER CASE W/TOP COVER,MAINBOARD TRAY,USB HOLDER ASSY - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 154
L7.5 NI SCRW MACH PAN M2*10L NS SCREW SCRW MACH BDG #6-32*3/16" NI 1-10 SCREW SCRW MACH FLAT M3*0.5P*8L NI 144 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 155
Picture No. 9 1-18 SCREW Part Name Description SCRW TAP HEX ZINC M3*.5*5 8 SCREW 1-9 SCREW TAP HEX ZNIC #6-32*4/16" Chapter 6 145 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 156
146 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 157
3500) S88M/ 91.31V01.201(Veriton 5500) S88M/ 91.31V01.101(Veriton 7500) 3. Description S88M/GL is positioned to be the first Main Board product that supports the latest INTEL Chipset Brookdale-GL technology with DDR DIMM module. As a technology leader in the PC market, S88M/GL stands for not only - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 158
Extended Mode of Scalable Bus Protocol. INTEL Brookdale-G is optimized for the INTEL Pentium 4 processor and INTEL Northwood processor. It supports double data rate DRAM at 266MHz./ 200 MHz and front side bus 400/ 533. The GMCH contains advanced power management logic. 148 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 159
management compliant ! CPU clock throttling and clock stop control for complete ACPI S0 to S5 state support ! ACPI compliance BIOS ! ATA compliance hard disk power saving feature support Ultra DMA 100/ 66/ 33 ! on-board PCI master enhanced local bus IDE ! PIO mode 4 ! Multiword DMA Mode 4 ! Ultra - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 160
150 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 161
Appendix B Test Compatible Components This computer's compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapter will be revised accordingly. Appendix B 151 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 162
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Microsoft Windows XP Professional Environment Test Processor Memory Item CPU Fan Sink FDD HDD (IDE) HDD (SCSI) IDE Cable FDD Cable Audio Cable USB Cable CD-ROM CD-RW DVD-ROM Mouse Keyboard Specifications Intel Willamette 1.7G/1.8G/1.9G/2.0 Socket 478 Intel Northwood 2.0G/2.2G/2.4G Micron DDR 266 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 164
VGA Adapter Item Speaker LAN Adapter Wireless LAN Adapter Fax/Modem Adapter Power Supply Housing Specifications LEADTEK Geforce 2 MX-400 64M LP Prolink Geforce 2 MX-400 64M LP ECS SiS 315E ECS SiS 315E LB Charming Standard V-1 Charming Speake 2.1 channel Philips A201S 3Com LAN Card, 10/100 Mbps - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 165
Microsoft Windows ME Professional Environment Test Processor Item Memory CPU Fan Sink FDD HDD (IDE) HDD (SCSI) IDE Cable FDD Cable Audio Cable USB Cable CD-ROM DVD-ROM Mouse Keyboard VGA Adapter Appendix B Specifications Intel Willamette 1.7G/1.8G/1.9G/2.0 Socket 478 Intel Northwood 2.0G/2.2G - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 166
Adapter Fax/Modem Adapter Power Supply Housing Specifications Charming Standard V-1 Charming Speake 2.1 channel 3Com LAN Card, 10/100 Mbps LAN card, 10/100 Mbps PFC FSP 160W non PFC Acer Genesis H80F Genesis H80 200W PFC (Delta) Genesis H80 200W non PFC (Delta, Hi-Power) Genesis H80 180W non PFC - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 167
Windows 2000 Professional Environment Test Processor Item Memory CPU Fan Sink FDD HDD (IDE) HDD (SCSI) IDE Cable FDD Cable Audio Cable USB Cable CD-ROM DVD-ROM Mouse Keyboard VGA Adapter Specifications Intel Willamette 1.7G/1.8G/1.9G/2.0 Socket 478 Intel Northwood 2.0G/2.2G/2.4G/2.53G Socket - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 168
Adapter Fax/Modem Adapter Power Supply Housing Specifications Charming Standard V-1 Charming Speake 2.1 channel 3Com LAN Card, 10/100 Mbps LAN card, 10/100 Mbps PFC FSP 160W non PFC Acer Genesis H80F Genesis H80 200W PFC (Delta) Genesis H80 200W non PFC (Delta, Hi-Power) Genesis H80 180W non PFC - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 169
Hat Environment Test Processor Item Memory CPU Fan Sink FDD HDD (IDE) HDD (SCSI) IDE Cable FDD Cable Audio Cable USB Cable CD-ROM DVD-ROM Mouse Keyboard VGA Adapter Specifications Intel Willamette 1.7G/1.8G/1.9G/2.0 Socket 478 Intel Northwood 2.0G/2.2G/2.4G/2.53G Socket 478 Intel Pentium IV - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 170
Adapter Fax/Modem Adapter Power Supply Housing Specifications Charming Standard V-1 Charming Speake 2.1 channel 3Com LAN Card, 10/100 Mbps LAN card, 10/100 Mbps PFC FSP 160W non PFC Acer Genesis H80F Genesis H80 200W PFC (Delta) Genesis H80 200W non PFC (Delta, Hi-Power) Genesis H80 180W non PFC - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 171
and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: ! Service guides ! User's manuals ! Training materials ! Main manuals ! Bios updates ! Software utilities - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 172
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BIOS Utility Disk Drives 38 Exiting Setup 60 Load Default Settings 59 Power Management 47 Product Information 37 System Security 55 Block Diagram 16 C Cache Memory 25 size 25 speed 25 Chipsets 31 CMOS Setup 35 Compatibility Test 151 Connectors 123 Description 126 description 126 controllers 31 audio - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 174
Replacement Assembly, Machine 69 replacing HDD 91 RIMM Removing 80, 103 RMA 127 Routing Map 30 S Security 55 Serial Port 29 Serial port 10, 15 socket memory 24 Socket 370 23 Suspend Mode 34 Switching Power Supply 102W 32 Symptoms List 164 Veriton 3500/5500/7500 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 175
32 Test Compatible Components 151 Troubleshooting 109 U UART 29 Undetermined Problems 122 USB Port 29 USB ports 11, 15 V Veriton 147 Vibration 32 Voltage 32 Voltage selector switch 11, 15 W Weight 32 Windows 2000 Environment Test 157 Windows XP Professional Environment Test 153 Index 165 - Acer Veriton 3500G | Veriton 3500G/5500G/7500G Service Guide - Page 176
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