Acer Veriton 5500 Veriton 5500/7500 Service Guide
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- Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 1
Veriton 3500/5500/7500 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: PRINTED IN TAIWAN - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on Veriton 3500/5500/7500 service guide. Date Chapter Updates II - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 4
additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 5
supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer -on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 6
VI - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 7
Block Diagram (Veriton 3500G/ 5500G/ 7500G 17 Main Board Layout (Veriton 3500/ 5500/ 7500) (S88M/ GL 18 Main Board Layout (Veriton 3500G/5500G/7500G) (S88M/ G 19 Keyboard (3500/ 3500G, 5500/ 5500G, 7500/ 7500G 21 Hardware Specifications and Configurations 23 Power Management Functions 34 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 8
Port Bracket 97 Veriton 7500/ 7500G Disassembly Procedure Flowchart 98 Disassembling the Veriton 7500/ 7500G 99 Opening the Housing 99 Removing the Front Panel 99 Removing the Modem Card 100 Removing the AGP VGA Card 100 Removing the USB/ Audio Board 101 Removing the DVD-ROM and CD-RW Drive - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 9
135 Veriton 7500/ 7500G Exploded Diagram 141 Appendix A Model Definition and Configuration 147 Veriton 3500/5500/7500 147 Veriton 3500G/5500G/7500G 148 Main Features 149 Appendix B Test Compatible Components 150 Microsoft Windows XP Professional Environment Test 151 Microsoft Windows ME - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 10
Chapter 1 System Specifications Overview The Veriton 3500, 5500, 7500 supports Intel® Pentium IV (Willamette 478/Northwood) Flip Chip-Pin Grid Array 2 processor (FC-PGA2) based Micro ATX, IBM PC/AT compatible system with PCI bus. The Veriton 3500G, 5500G, 7500G supports Intel® Pentium IV (Willamette - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 11
for Windows 95/98SE/ME/2000/XP ! Hardware monitor function ! On-board DC-to-DC converter (VRM 9.0 spec) ! Supports USB 2.0 high-performance peripherals Multimedia ! 128-bit graphics accelerator installed in the AGP Pro card slot (AGP slot: not available for Veriton 3500, 5500 and 7500) ! Cathode - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 12
modem (optional) ! One RJ45 connector supports IEEE 802.3./802.3u 10Base-T/100Base-TX-compatible network with remote wake-up function (WfM 2.0 Complaint) Expansion ! 3 PCI slots + 2 DIMM slots+ 1 AGP slot (no AGP slot for Veriton 3500, 5500 and 7500) ! Upgradeable memory and hard disk Human-centric - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 13
-ROM/CD-RW Headphone/Earphone port Volume control tune CD-ROM/DVD-ROM/CD-RW LED CD-ROM/DVD-ROM/CD-RW tray CD-ROM/DVD-ROM/CD-RW emergency eject hole Stop/Eject button 10 USB ports 11 Microphone-in port (front)* 12 Headphone-out port 13 Hard disk drive activity LED 4 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 14
Label 14 15 Icon LAN Activity LED Power LED 16 Power button Description NOTE: *The system has two microphone-in ports (front and rear). However, you cannot use both of them at the same time. The default setting for your system enables the microphone-in port in front and disables the one at - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 15
Power supply Voltage selector switch Keyhol PS/2 mouse port 5 Power Jack (for external speakers) 6 Teal or Turquoise Serial port 7 Burgundy Parallel/Printer port 8 Blue CRT/LCD monitor port* 9 White Network port 10 Black Modem line and Telephone port 11 6 Power cord socket Veriton - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 16
Description PS/2 keyboard port Black Pink USB ports Microphone-in port (rear)** Lime Audio-out/Line-out jack 16 Light blue Audio-in/Line-in jack 17 Expansion slots NOTE: * The CRT monitor port is automatically disabled when an add-on AGP VGA card is installed into the system. Connect - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 17
6 Floppy drive light-emitting diode (LED) 7 3.5-inch floppy disk drive 8 Floppy drive eject button 9 CD-ROM/DVD-ROM tray 10 Stop/Eject button 11 CD-ROM/DVD-ROM/CD-RW emergency eject hole 12 CD-ROM/DVD-ROM LED 13 Volume control tune 14 5.25 drive inch bay 8 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 18
Icon Description Headphone/ earphone port Microphone-in port (front)* 17 USB ports 18 USB ports NOTE: * The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time. The default setting for your system enables the microphone-in port in front - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 19
escription Voltage selector switch PS/2 mouse port 3 Power jack (for external speakers) 4 Teal or Turquoise Serial port 5 Burgundy Parallel/printer port 6 Blue monitor port* 7 White Network port 8 Keyhol 9 Black Modem line port 10 Expansion slots 10 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 20
-in/Line-in jack 13 Lime Audio-out/Line-out jack 14 Pink Microphone-in port (rear)** 15 Black USB ports 16 Purple PS/2 keyboard port 17 Power cord socket 18 Power supply NOTE: * The CRT monitor port is automatically disabled when an add-on AGP VGA card is installed into the system - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 21
-Veriton 7500/7500G The computer's front panel consists of the following: Label 1 2 Icon Description CD-ROM/DVD-ROM tray Stop/Eject Butto 3 Skip/Forward Button 4 Hard disk drive activity light-emitting diode (LED) 5 LAN activity LE 6 Power LED 7 Power button 8 12 CD-ROM/DVD-ROM/CD - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 22
15 Speaker-out/Line-out port 16 Microphone-in port (front)* 17 USB ports NOTE: * The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time. The default setting for your system enables the microphone-in port in front and disables - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 23
-Veriton 7500/7500G Label 1 2 3 4 Icon Color Burgundy Description Voltage Selector Switch Power cord socket Parallel/printer port White Network port 5 Power jack (for external speakers) 6 Power supply 7 Green PS/2 mouse port 8 Purple PS/2 keyboard port 14 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 24
-in port (rear)** 13 Lime Audio-out/Line-out jack 14 Light blue Audio-in/Line-in jack 15 Black Telephone port (optional) 16 Black Modem line port 17 Expansion Slots NOTE: * The CRT monitor port is automatically disabled when an add-on AGP VGA card is installed into the system. Connect - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 25
System Block Diagram (Veriton 3500/ 5500/ 7500) VGA 6 USB 2.0 ports 2 ATA 100 IDE Channels LAN Connect AC97' Audio CODEC Willamette/ Northwood Processor Scaleable Bus 3.2GB/s Brookdale-GL GMCH 2.12GB/s DDDDRR-2-26666/ /220000 266MB/s 8-Bit Hub Interface ICH4 SIO FWH PCI Slot PCI Slot PCI - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 26
Block Diagram (Veriton 3500G/ 5500G/ 7500G) AGP VGA AGP 4X/ 2X 1.5V signal Willamette/ Northwood Processor Scaleable Bus 3.2GB/s (4.25GB/s) Brookdale-G GMCH DDDDRR-2-26666/ /220000 2.12GB/s 266MB/s 8-Bit Hub Interface 6 USB 2.0 ports 2 ATA 100 IDE Channels LAN Connect AC97' Audio CODEC ICH4 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 27
Main Board Layout (Veriton 3500/ 5500/ 7500) (S88M/ GL) 12 34 5 6 78 38 9 10 37 11 12 36 13 35 14 34 15 33 18 16 17 32 19 20 21 31 25 23 22 30 29 28 27 26 18 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 28
Main Board Layout (Veriton 3500G/5500G/7500G) (S88M/ G) 12 34 5 6 78 38 9 10 37 11 12 36 13 35 14 34 15 33 18 16 17 32 19 20 21 31 25 24 23 22 30 29 28 27 26 Chapter 1 19 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 29
Connector 32 CPU Socket 33 3-pin Fan CPU Connector 34 Memory Slot 1 35 Memory Slot 2 36 Power Connector 37 COM 38 SMSC LPC47M192 NOTE: *: default setting NOTE: **: Intel 845 GL (Veriton 3500/ 5500/ 7500); Intel 845G (Veriton 3500G/ 5500G/ 7500G) NOTE: ***: not for Brookdale-GL 20 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 30
Windows logo key Application key Description Access most of the computer's controls like screen brightness, volume output and the BIOS the numeric pad when the ] is toggled off. When activated, the keypad is set to numeric mode, i.e., the keys function as a calculator (complete with arithmetic - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 31
/Mute knob Description Controls the speaker volume. Turn it clockwise or counterclockwise to adjust the volume. Press it to toggle between mute and sound. 10 Multimedia keys Allow you to do the following: • Play/Pause button : press to start playing the audio track or video file. Press again - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 32
setting any jumper. BIOS Item Specification BIOS code programmer Award BIOS version V6.0 BIOS ROM type Intel FWH SST 49LF004-33-4C-NH BIOS ROM size 4MB Support protocol PCI 2.1, APM1.2, DMI 2.00.1, E-IDE, ACPI 1.0, ESCD 1.03, ANSI ATA 3.0, PnP 1a, Bootable CD-ROM 1.0, ATAPI Boot - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 33
memory specification and the possible combinations of memory module. System Memory Item Memory socket numbe Support memory size per socket Support maximum memory size Support memory type Support memory speed Support memory voltage Support memory module package Support 24 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 34
/Disable by BIOS Setup Video Interface Item Video controller resident bus Video interface support Specification AGP bus 1x / 2x / 4x AGP Data Transfer and 2x / 4x Fast Write Capability The AGP buffers operate only 1.5V mod NOTE: S88M/ GL for Veriton 3500/ 5500/ 7500 doesn't have AGP VGA slot - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 35
Supported On audio-I/O board (Front Panel Access) Supported On audio-I/O board (Front Panel Access) QFP64 Supported On audio-I/O board (connects via CN14) IDE Interface Item IDE controller IDE controller resident bus Number of IDE channel Support IDE interface Support bootable CD-ROM Specification - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 36
max. I/O Data transfer rate (Mbytes/s) max. ATA data transfer modes supported DC Power Requirements (max) Startup (peak Maximum seeking (RMS) Voltage tolerance MTBF (Mean Time Between Failure) S.M.A.R.T. function Specification Seagate U Series 40810 ST340810A 40GB 512 8.9 2 1 5400 512 2 Altra ATA - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 37
parallel port IRQ (via BIOS Setup) Serial Port Item Serial port controlle Serial port controller resident bus Number of serial port Serial ports location 16C550 UART support Connector type 28 +5V +/-5% 150mA 500mA Specification +12V +/-5% 2mA 1.2A Specification AOpen CRW3248 Sustained: Max - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 38
via BIOS Setup) Modem Item Fax modem data baud rate (bps) Data modem data baud rate (bps) Voice modem Modem connector type Full duplex USB Port Universal UHCI Universal EHCI USB Clas Items 2F8-2FF 3F8-3FF 4, 3 14.4K bps 56K bps Yes RJ11 Yes Specification Specifications USB 1.1 USB 2.0 Support - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 39
LIMIT UPPER LIMIT - 4GBytes 64KByte Function Host Memory Host/PCI Memory PCI/ISA Video Buffer Memory Video BIOS Memory ISA Card BIOS & Buffer Memory BIOS Extension Memory Setup and Post Memory PCI Development BIOS System BIOS Memory Main Memory PCI Memory Note : UPPER LIMIT means the maximum size - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 40
0CF8 0CFC 778-77A Hex Range Devices DMA Controller-1 Interrupt Controller-1 System Timer Keyboard Controller 8742 System Speaker CMOS RAM Address and Real Time Clock DMA Controller-2 Interrupt Controller-2 DMA Controller-2 Math Co-Processor Secondary IDE Primary IDE Parallel Printer Port 2 Serial - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 41
Card Devices Reserved Reserved N Reserved N Reserved Reserved Reserved Main Board Major Chips Item North Bridge South Bridge Super I/O controller Audio Codec LAN controlle HDD controller Keyboard controller X, Y, Z axis 4 cycles per axis 0.6G 0.4mm (peak to peak 2.0G 32 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 42
Item Dimensions Weight One 3.5 FDD and one 3.5 HDD (without packing Specification 244(L)X 244(W)x18mm(H) Depends on local configuration Switching Power Supply A-1 Input frequency 50Hz 60Hz Normal Frequenc 47Hz to 53Hz 57Hz to 63Hz Frequency Variation Range A-2 Input voltage Nominal - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 43
to RAM ! The system context is maintained in system memory ! Power is shut to non-critical circuits. ! Memory is retained, and refreshes continues. ! All clocks shut except RTC. ! Return to original state by pushing external switch button & "PME" events at ACPI mode. 34 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 44
is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup messages, the - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 45
during the POST (Power-on self-test). NOTE: You must press c simultaneously while the system is booting. The Setup Utility main menu then appears: The above screen is the BIOS Utility Basic Level screen on the screens have fixed settings and are not user-configurable. 37 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 46
contains general data about the system, such as the product name, serial number, BIOS version, etc. These information is necessary for troubleshooting (maybe required when asking for technical support). The following table describes the parameters found in this menu: Parameter Product Name System - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 47
CD-ROM is always automatically detected. Lets you configure the hard disk drive connected to the slave port of IDE channel 2. To enter the IDE Secondary Slave setup, press e . (Show the Status:) None HDD or CD-ROM Number The IDE CD-ROM is always automatically detected. 39 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 48
item specifies the type of video card in use. The default setting is VGA/EGA. Since current PCs use VGA only, this function is almost useless and may be disregarded in the future. EGA/VGA CGA40 CGA80 Mono This parameter enables you to control the system stops in case of Power-on self-test (POST - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 49
the Precomp number for old HDD parking Selects the Landing Zone number for old HDD parking Shows your hard disk's number of sectors Auto None Manual Auto Large LBA CHS xxxxx MB 0 to 65535 0 to 255 0 to 65535 0 to 65535 0 to 255 41 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 50
table describes each Advanced BIOS Features parameter. Settings in boldface are the default and suggested settings. Parameter Virus Warning Quick Power On Self Test Silent Boot Configuration Table Hard Disk Boot Priority First Boot Device Second Boot Device Third Boot Device Chapter 2 Description - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 51
, select Password Setting from the main menu, don't type anything and just press e. Setup System The System option limits access to both the System boot and BIOS setup. A prompt asking you to enter your password appears on the screen every time you boot the system. 43 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 52
describes each Advanced Chipset Features parameter. Settings in boldface are the default and suggested settings. Parameter Memory Hole at 15M-16 AGP Aperture Size (MB) Description Options This option lets you reserve system memory area for special ISA cards. The chipset accesses code/ data of - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 53
in boldface are the default and suggested settings. Parameter On-Chip Primary PCI IDE On-Chip Secondary PCI IDE Description These parameters let you enable or disable the IDE devices connected to the primary and secondary IDE connectors. Options Enabled Disabled 45 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 54
Secondary Master UDMA IDE Secondary Slave UDMA USB controller USB Keyboard Support USB Mouse Support AC97 Audio Onboard LAN Controller Init Display First IDE HDD Block Mode Power on Function Onboard FDC Controller Onboard Serial Port 1 Description Options Setting these items to Auto activates the - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 55
2E8/ IRQ3 Disabled This item controls the onboard parallel port address an interrupt. NOTE: If you are using an I/O card with a parallel port, make EPP1.7 and EPP 1.9. Extended Capabilities Port (ECP) Specification by Microsoft andHP. IEEE 1284 compliant Printer SPP ECP Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 56
-management feature. It works only in APM mode. IMPORTANT:If an ACPI-aware operating system such as Windows 98 or Windows 2000 is installed in ACPI mode, the operating system will use the ACPI interfaces. Then the settings in Power Management page is non-effective. The following screen shows the - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 57
in this section (Standby and Suspend). Disabled 1 min 15 min This is a specification of ACPI and supported by hardware. When Delay 4 sec. is selected, the soft power switch on the front panel can be used to control power On, Suspend and Off. If the switch is pressed less than 4 sec. during - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 58
by Alarm (Function Enabled in ACPI and APM Mode) Use this option to set the date and time for you computer to boot up. Date (of month) Alarm* - Indicate month when system will boot up. Set it to 0 if you want to boot everyday. Time (hh:mm:ss) Alarm* - Indicate the hour, minute and second when - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 59
-configuration function. Auto (ESCD) Manual Set " Resources Controlled By" to Manual to show the IRQ Resources. If your ISA card is not PnP compatible and requires a special IRQ to support its function, set the selected IRQ to Legacy ISA. This setting informs the PnP BIOS to reserve the selected - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 60
RAMDACs. The signal goes through the cards continuously until all RAMDAC data has been updated. This allows the display of multiple images on the screen. NOTE: Some VGA cards have required settings for this feature. Check your VGA card manual before setting this parameter. Disabled Enabled Options - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 61
, the system will shut down by initiating beep sounds. 90 degree C/ 194 degree F 60 degree value, the system will give warning by initiating beep sounds. 85 degree C/ 185 degree F 55degree C/ 131 value, the system will shut down by initiating beep sounds. 60 degree C/ 140 degree F 30degree C/ 86 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 62
ACPI Mode Description Options When the temperature of the system reaches the default value, the system will give warning by initiating beep sounds. 55 degree C/ 131 degree F 25degree C/ 77 degree F 35 degree C/ 95 degree F 45 degree C/ 113 degree F Disabled 65degree C/ 149 degree F 75 degree - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 63
Frequency Control The following table describes the parameters found in this menu. Parameter Processor Processor Spee Description Indicates the type of processor installed in your computer. Indicates the processor speed. 55 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 64
System Security The Setup program has a number of security features to prevent unauthorized access to the system and its data. Supervisor Password To set a password: 1. At the prompt, type your password. Your password can be up to 8 alphanumeric characters. When you type the characters, they appear - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 65
57 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 66
" and press e. 2. Type the password and then press e. 3. Confirm the password, and then press e. 4. The screen as below with "Set User Password" enabled will be shown. To set a password: 1. At the prompt, type your password. Your password can be up to 8 alphanumeric characters. When you type the - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 67
. 2. Open the system housing. Take off battery and short it. 3. Place on RTC battery, reboot the system and enter setup menu, to load default setting. Clear CMOS Follow these steps to bypass the password: 1. Reset CMOS, by adjusting JP2 to 2-3 2. Reboot the system. 3. Adjust the JP2 back to 1-2 NOTE - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 68
changes to your system hardware configuration (such as memory size, CPU type, hard disk type, etc.); otherwise, BIOS will keep the previous CMOS settings. Selecting this option displays the following dialog box: Choosing Yes enables BIOS to automatically detect the hardware changes that you have - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 69
exit Setup. Select No to return to the main menu. If you have made changes in the parameter settings, you will be asked if you want to keep the changes made to the BIOS. Select Yes to save your changes before you exit Setup. Select No to discard all changes and exit - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 70
in the main menu. The "Advanced Options" menu allows you to configure the system memory and PCI device settings. The following screen shows the Advanced Options parameter: CAUTION: Do not change any settings in the Advanced Options menu if you are not a qualified technician to avoid damaging the - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 71
BIOS release date Advanced BIOS Features Selecting "Advanced BIOS Features" from the Advanced Options menu displays the following screen: The following table describes the parameters found in the sub- menu. Settings in boldface are the default and suggested settings. 63 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 72
or 80 tracks. Disabled/Enabled Boot Up NumLock Status Selects power on state for NumLock. On/ Off Gate A20 Option Fast: Lets chipset control Gate A20 Normal: A pin in the keyboard controller, controls Gate 20. Default is fast. Fas /Normal Typematic Rate Setting Keystrokes repeat at a rate - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 73
memory for 64/4/8/16/32/128/256 AGP card. Options to decide how many size for AGP card. On-Chip Video Window size Aperture size for on-board CPU. 128MB/64MB/Disabled On-Chip Frame Buffer size Frame buffer size for on-chip VGA. 8MB/1MB/512MB Integrated Peripherals 65 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 74
parameters found in the sub-menu. Settings in boldface are the default and suggested settings. Parameter UART Mode Select Description Selects IR-Rx2Tx2 RxD2, TxD2 Power Management Setup Selecting "Power Management Setup" from the Advanced Options menu displays the following screen: Chapter 2 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 75
The following table describes the parameters found in the sub-menu. Settings in boldface are the default and suggested settings. 67 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 76
(STR, Suspend to RAM) or S1 (POS, Power On Suspend Turn off the video by DPMS or Blank Screen or V/H SYNC + Blank Screen Turn off the video when entering the Suspend mode parameters found in the sub-menu. Frequency Control Selecting " Frequency Control" from the Advanced Options menu displays the - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 77
System Bus Ratio (RO) Detect PCI card. If the default is set to Disabled, then the PCI slot BIOS. Min=10 Max=24 Key in a DEC number Disabled/Enabled +/-0.25% Disabled -0.5% +/-0.5% +/-0.38 Default 100/33 Mhz 105/35 Mhz 108/36 Mhz 114/38Mhz 120/40Mhz 123/41Mhz 126/36Mhz 69 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 78
This chapter contains step-by-step procedures on how to disassemble the Veriton 3500/ 5500/ 7500 and the Veriton 3500G/ 5500G/ 7500G desktop computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: q Wrist grounding strap and conductive mat for - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 79
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 71 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 80
Veriton 3500/ 3500G Disassembly Flow Chart Main Unit RTC Battery Power Supply DIMM EMI Audio Cover Housing Cover Rotate Bracket W/ DVD-ROM & FDD Module Front Panel Front Bezel AGP VGA Card USB/Audio Board Module DVD-ROM Power switch cable HDD Module CPU Fan Sink LAN Card FDD Intrusion - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 81
Disassembling the Veriton 3500/ 3500G Opening the Housing This section tells you how to open the housing cover when you need to install additional components . 3. Slide the upper case back out about an inch and then gently pull it outward to detach it from the housing. 73 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 82
"Removing the Housing Cover" on page 73 2. Remove the screw as shown here and then remove the AGP VGA card from the slot. NOTE: There is no AGP VGA slot for Veriton 3500. NOTE: When you turn on the system, BIOS automatically detects and assigns resources to the PCI or AGP devices. Chapter 3 74 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 83
two latches of both sides then lift up the FDD and DVD frame . 3. Disconnect the floppy disk drive cable and floppy disk drive power connector from the floppy disk drive. 4. Disconnect the DVD-ROM power cable, DVD-ROM IDE cable, and audio cable from the DVD-ROM drive. 75 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 84
5. Disconnect the intrusion alarm cable from the main board and then pull the FDD and DVD frame from the lower case . 6. Remove the floppy disk drive cable and optical drive IDE cable from the main board. . 7. Remove the four screws as shown here then detach the DVD-ROM drive from the frame. 8. - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 85
socket outward to release the DIMM, and then gently pull the DIMM out to remove it. 4. Put the levers back to the original position. 77 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 86
up the RTC battery. To install the RTC battery, put it back and press it into the correct position to secure it well. . Removing the Power Switch Cable 1. See "Removing the Housing Cover" on page 73 2. See "Removing the FDD and DVD Frame" on page 75" 3. Disconnect the - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 87
LAN Card" on page 75 4. Disconnect the memory stick cable and USB cable from the main board. . 5. Disconnect the memory stick cable and USB cable from the USB/ audio board. 6. Remove the two screws as shown here and then detach the USB/ audio board from the lower case. 79 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 88
2. See "Removing the FDD and DVD Frame" on page 75 3. Disconnect the hard disk drive IDE from the main board. Detach the hard disk drive power connector and hard disk drive IDE cable from the hard disk drive. 4. Remove the two screws as shown here and then hold the hard disk - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 89
Cover" on page 73. 2. See "Removing the FDD and DVD Frame" on page 75" 3. See "Removing the Hard Disk Drive" on page 80 4. Disconnect the power LED, hard disk drive activity LED and network activity cables from the main board. . 5. Detach the network activity cable - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 90
connector from the hard disk drive. 4. Disconnect the main power connector and 12 Volt. power connector from the main board. Remove the three screws that hold the power supply to the housing and detach the power supply from the housing Removing the CPU Fan Sink 1. See "Removing the Housing Cover - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 91
processor back to its correct position, please note that the side with the triangle mark on the processor should align with the one on the socket. After putting the processor back to the socket, put the socket lever back to its original position to scure the processor. . 83 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 92
See "Removing the Housing Cover" on page 73 2. See "Removing the FDD and DVD Frame" on page 75 3. See "Removing the AGP VGA Card" on page 74 4. See "Removing the LAN Card" on page 75 5. See "Removing the System Main board" on page 84 6. Release the I/O port bracket from the housing and then detach - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 93
Link Bar AGP VGA Card Modem Card USB/Audio Board Module CPU Fan Sink DIMM Main Board Memory Stick Cable CPU Link Bar I/O Port Bracket USB/ Audio Board RTC Battery USB Cable HDD FDD Power Supply CD-ROM DVD-ROM NOTE: There is no AGP slot for Veriton 5500. 85 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 94
Veriton to it. Removing the Housing Cover 1. Turn off the system power and unplug all cables. 2. Place the system unit on a flat, steady surface. 3. Turn the two thumbscrews counterclockwise to remove the cover. Set the screws aside. You will need them when replacing the housing cover. - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 95
lift it up. NOTE: Before detaching the link bar from the housing, make sure that the cables connected to HDD and FDD are detached. 87 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 96
: When you turn on the system, BIOS automatically detects and assigns resources to the PCI orAGP. Removing the USB/ Audio Board Module 1. See "Removing the Housing Cover" on page 86 2. See "Removing the Modem Card" on page 88 3. Disconnect the USB cable and the memory stick cable from the main board - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 97
. 5. Disconnect the USB cable and memory stick cable from the USB/ Audio board consecutively. Removing a DIMM 1. See "Removing the Housing Cover" on page 86 2. See "Removing a Dummy Link Bar" pull the DIMM out to remove it. 4. Put the levers back to the original position. 89 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 98
cable connector and release the two CPU fan sink levers from the CPU fan sink socket carefully, and then lift the fan/heatsink from the processor. 4. Press down the levers back to their original position . WARNING:The heatsink becomes very hot when the system is On. Never touch the heatsink with - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 99
processor. . Removing and Installing the RTC Battery 1. See "Removing the Housing Cover" on page 86 2. Press the latch to release the RTC battery, lift up the RTC battery. To install the RTC battery, put it back and press it into the correct position to secure it well .. 91 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 100
Bar" on page 87 4. Turn the link bar over, and then detach the hard disk drive power connector and hard disk drive IDE cable from the hard disk drive . 5. Detach the floppy disk drive power connector and floppy disk drive cable from the floppy disk drive. 6. Detach the floppy disk drive cable - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 101
6. Disconnect the optical drive IDE cable from the main board. Remove the four screws that hold the CD- RW drive to the bracket frame. 7. Disconnect the CD-RW power cable, audio cable , and CD-RW IDE cable from the CD-RW drive, and then pull the CD-RW drive out carefully. 93 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 102
8. Remove the two screws that hold the DVD-RW driver to the bracket frame. 9. Disconnect the DVD-ROM power cable, DVD-ROM IDE cable, and audio cable from the DVD-ROM drive, and pull out the DVD-ROM drive. 10. Detach the CD-ROM module and DVD-ROM module from the housing. . Chapter 3 94 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 103
CD-RW power connector from CD-RW drive and DVD-ROM power connector from DVD- ROM drive. 6. Disconnect the main power connector and 12 Volt. power connector from the main board. Remove the four screws that hold the power supply , and then detach the module from the housing. 95 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 104
disk drive activity LED and network activity cables from the main board. Removing Power Switch Cable 1. See "Removing the Housing Cover" on page 86 2. See "Removing the Front Panel" on page 86 3. Remove the power switch cable from the main board and release the latches by using a flat screwdriver - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 105
Link Bar" on page 87 3. See "Removing the AGP VGA Card" on page 88 4. See "Removing the Modem Card" on page 88 5. Before you remove the system main Link Bar" on page 87 3. See "Removing the AGP VGA Card" on page 88 4. See "Removing the Modem Card" on page 88 5. See "Removing the System Main Board" - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 106
servicing. Main Unit Left Panel FDD Module RTC Battery Right Panel AGP VGA Card Modem Card HDD Module DIMM Front Panel Main Board Power Supply USB/Audio Board Intrusion Alarm Cable LED Activity Indicators W/ Power Swtich Cable Module NOTE: There is no AGP VGA Slot for Veriton 7500. CD - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 107
Disassembling the Veriton 7500/ 7500G Opening the Housing This section tells you how to open have turned off the system and all peripherals connected to it. Removing the Housing 1. Turn off the system power and unplug all cables. 2. Place the system unit on a flat, steady surface. 3. Remove the four - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 108
AGP card. Set the screw aside, you will need it when reinserting the AGP card. 3. Gently pull out the AGP card to remove it from the AGP slot. . 4. Gently pull out the modem card to remove it from the PCI slot. NOTE: There is no AGP VGA slot for Veriton 7500. NOTE: When you turn on the system, BIOS - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 109
"Removing the Modem Card" on page 100 4. Disconnect the memory stick cable and USB cable from the main board 5. Disconnect the memory stick cable and the USB cable from the audio board. 6. Remove the two screws that hold the audio board, then remove it from the housing. 101 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 110
99 3. Disconnect the optical drive IDE cable and audio cable from the main board.. 4. Remove the four screws holding the CD-RW drive to the housing . 5. Disconnect the CD-RW power cable, CD-RW IDE cable, and audio cable from the CD-RW, then remove the CD-ROM drive from the housing. Chapter 3 102 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 111
Remove the four screws holding DVD-ROM to the housing . 7. Disconnect the DVD-ROM power cable, DVD-ROM IDE cable, and audio cable from the DVD-ROM, then remove the DVD-ROM drive from the housing . main board and then remove the four screws holding the diskette drive. 103 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 112
the floppy disk drive cable and the floppy disk drive power connector, then remove the diskette drive from the housing . screws that hold the hard disk drive to the disk frame. Set the screws aside. . 3. Detach the hard disk drive power connector and hard disk drive IDE cable from the hard disk - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 113
cable connector and release the two CPU fan sink levers from the CPU fan sink socket carefully, and then lift the fan/heatsink from the processor . 3. Press down the levers back to their original position. WARNING:The heatsink becomes very hot when the system is On. Never touch the heatsink with - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 114
only) 2. See "Removing the CPU Fan Sink" on page 105. 3. Pull the socket lever up to release the processor pins from the socket holes an pull out the processor from the socket.. 4. Before putting back the processor back to its correct position, please note that the side with the triangle mark on the - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 115
Disconnect the CD-RW power connector from the CD-RW drive and DVD-ROM power connector from the DVD-ROM drive. 4. Disconnect the main power connector and 12 Volt. power connector from the main board. Remove the four screws that hold the power supply to the housing and detach the power supply from the - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 116
Remove the left panel only) 2. Put the housing to lying position with the open area facing upward. 3. See "Removing the AGP VGA Card" on page 100 4. See "Removing the Modem Card" on page 100 5. Before you remove the system main board, make sure that all cables connected to the main board are removed - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 117
109 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 118
Chapter 4 Troubleshooting This chapter provides troubleshooting information for the Veriton 3500/5500/7500, and the Veriton 3500G/ 5500G/7500G ! Power-On Self-Test (POST) ! Index of Error Message ! Index of Error Symptoms ! Undetermined Problems Chapter 4 110 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 119
tested during POST, but is for the most part transparent to the user. The Power-On SelfTest (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option. If POST discovers errors in system operations at - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 120
Clear 8042 interfac 2. Initialize 8042 self-test 1. Test special keyboard controller for Winbond 977 series Super I/O chips. 2. Enable keyboard interface. ESCD & DMI support. Reserved Use walking 1's algorithm to check out interface in CMOS circuitry. Also set real-time clock power status, and then - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 121
0-640K memory address. 2. Initialize the APIC for Pentium class CPU. 3. Program early chipset according to CMOS setup. Example: onboard IDE controller. 4. Measure CPU speed. 5. Invoke video BIOS. Reserved Reserved Test 8259 interrupt mask bits for channel 2. Reserved Reserved Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 122
one in case the cacheable ranges between each CPU are not identical. Reserved Initialize USB Reserved Test all memory (clear all extended memory to 0) Reserved Reserved Display number of processors (multi-processor platform) Reserved 1. Display PnP logo 2. Early ISA PnP initialization -Assign CSN to - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 123
memory set to "AUTO" Reserved 1. Initialize floppy controller 2. Set power management hook. 2. Recover the text fond used by EPA logo (not for full screen logo 3. If password is set, ask for password. Save all data in stack back to CMOS. Initialize ISA PnP boot devices. 115 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 124
FFh Description 1. USB final Initialization 2. NET PC: Build SYSID structure 3. Switch screen back to text mode. 4. Set up ACPI table at top of memory. 5. Invoke ISA boot sector information for Trend Anti-Virus code 1. Enable L2 cache 2. Program boot up speed 3. Chipset final initialization 4. Power - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 125
the diagnostics program. NOTE: Check all power supply voltages, switch, and jumper settings before you replace the main board. Also check the power supply voltages if you have a "system no-power" condition. If you are unable to correct the problem by using the "BIOS Messages List" table and "Error - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 126
POST detects an error during memory testing, additional information appears giving specifics about the type and location of the memory error. If the system cannot boot using the current CMOS configuration, the BIOS can override the current configuration with a set of BIOS defaults designed for the - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 127
. 2. Memory module. 3. Main board. System works but fails to enter power saving mode when th Power Management Mode is set to Enabled. 1. Enter BIOS Setup and load default settings. In Windows Systems, check settings in Power Management Property of Control Panel. 2. Reload software from Recovery CD - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 128
the system power on, measure the voltage of hard disk LED connector. 2. Hard drive LED cable. CD/DVD-ROM Drive NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems. CD/DVD - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 129
. Display problem not listed above (including blank or illegible monitor). Action/FRU Audio 1. Speaker power/connection/cable. Modem 1. For the External Modem, make sure Power on By Ring in BIOS Setup or Power Management is set to Enabled. For the PCI modem, make sure Wake up by PCI card is set to - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 130
off the system. (Only pressing power switch can turn off the system). 1. Load default settings. 2. Reload software from Recovery CD. No system power, or power supply fan is not running. 1. Power Supply 2. Main board Other Problems Any other problems. 1. Undetermined Problems Chapter 4 122 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 131
and voltage settings are correct, remove or disconnect the following, one at a time: 10. Non-Acer devices ! External devices ! Any adapter card (modem card, LAN card or video card, if installed) ! CD/DVD-ROM drive ! Diskette drive ! Hard disk drive ! DIMM ! Processor ! Main board 11. Power on the - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 132
Chapter 5 Jumper and Connector Information Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: Chapter 5 124 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 133
U3 CN6 CN9 CN12 CN13 BT1 U24 CN23 CN26 Main board (3500/ 5500/ 7500)(S88M/GL) CN4 CN7 DIMM 2 DIMM 1 FN1 U14 U8 FN2 CN21 CN25 CN19 JP2 CN20 CN22 CN24 U21 CN18 SL1 SL2 SL3 CN11 CN16 CN17 CN2 CN3 CN8 CN10 CN14 125 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 134
U3 CN6 CN9 CN12 CN13 BT1 U24 CN23 CN26 Main board (3500G/ 5500G/ 7500G)(S88M/G) CN4 CN7 DIMM 2 DIMM 1 FN1 U14 U8 FN2 CN21 CN25 CN19 JP2 CN20 CN22 CN24 U21 CN18 SL1 SL2 SL3 CN11 SLT1 CN16 CN17 CN2 CN3 CN8 CN10 CN14 Chapter 5 126 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 135
CN7 CN4 U3 CPU Socket 3-pin Fan CPU Connector Memory Slot 1 Memory Slot 2 Power Connector COM SMSC NOTE: There is no AGP VGA slot for S88M/GL. NOTE: *: Intel 845 GL (Veriton 3500/ 5500/ 7500); Intel 845G (Veriton 3500G/ 5500G/ 7500G) Jumper Setting Jumper JP2 1-2 Normal* 2-3 Clear CMOS NOTE - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 136
Replaceable Unit) listing in global configurations of Veriton 3500/ 3500G, 5500/ 5500G, 7500/ 7500G. Refer to this chapter whenever ordering for made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 137
Veriton 3500/ 3500G Exploded Diagram Picture Floppy Disk Drive No. Part Name 3 FDD 1.44M MITSUMI/D353M3D Description FDD 1.44MB 1"H MITSUMI/D353M3 Battery 129 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 138
CABLE 34/34PIN 280MM H34 C.A.34/34P FDD 280MM H34 1-10 HDD LED CABLE 4PIN 500MM LX-45 W.A 4P/HDD LED 500MM LX-45 1-12 POWER LED CABLE 3PIN 500MM LX- W.A 3P/PWR LED 500MM LX-45 45 NS CDR CABLE 40/40PIN 300MM H3 C.A.40/40P CDR 300MM H34 Chapter - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 139
H34 NS AUDIO CABLE 4PIN 2CONNECTOR 520M W.A 4P 2C AUDIO 520MM H61 1-9 POWER SWITCH CABLE 2PIN AUDIO BOARD CABLE 10PIN 385MM W.A 2C 10P AUDIO BD 385MM S88M NS USB CABLE 2CONNECTOR 10PIN 300M C.A 2CONN USB/10P 300MM S88M Main board NS MAINBOARD/S88M GL S88M GL MB 131 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 140
Picture Board No. Part Name NS AUDIO/USB BOARD Description S88M DAUGHTER BOARD Power Supply NS POWER SUPPLY 160W AOPEN FSP160-60SAV V.1 SPS 160WNOPFC FSP160-60SAV V.1 Case/Cover/Bracket Assembly 1-6 UPPER CASE SECC H34A ASSEMBLY UPPER CASE SECC H34A NS LOWER CASE W/O LED - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 141
.8M H34 SCREW MACH BDG #6-32*L8 NI SCRW TAP HEX ZINC M3*.5*5 SCRW TAP HEX ZN #6*3/16" SCREW TAP HEX ZNIC #6-32*4/16" 133 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 142
Picture No. NS SCREW Part Name Description SCRW TAP PAN M3*8L 2LEAD Chapter 6 134 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 143
Veriton 5500/ 5500G Exploded Diagram Picture Floppy Disk Drive No. Part Name 8 FDD 1.44M MITSUMI/D353M3D Description FDD 1.44MB 1"H MITSUMI/D353M3 Battery 135 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 144
9 FDD CABLE 34PIN 2CONNECTOR 450M C.A 34P 2C 450MM FDD H61 NS IDE CABLE 40PIN 3CONNECTOR 150+300MM ATA66 C.A 40P 3C 150+300MM ATA66 H61 NS AUDIO CABLE 4PIN 3CONNECTOR 520M W.A 4P 3C(Y)520MM AUDIO(COMAX) 1-8 POWER SWITCH CABLE 2PIN 300M W/HOLDER W.A 2P/PWR SW 300MM H61 W/ HOL Chapter 6 136 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 145
HDD/ POWER ASSEMBLY LED CABLE (A) H40 NS AUDIO BOARD CABLE 2CONNECTOR W.A 2C 10P AUDIO BD 385MM S88M 10PIN 380MM NS USB CABLE 2CONNECTOR 10PIN 300M C.A 2CONN USB/10P 300MM S88M Main board NS MAINBOARD/S88 S88M MAIN BOARD Board NS AUDIO BOARD S88M DAUGHTER BOARD 137 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 146
3 POWER SUPPLY 200W DELTA DPS- SPS 200W PFC DPS-200PB-112A 01 200PB-112A 01 Case/Cover/Bracket Assembly 1-9 UPPER CASE ASSY UPPER CASE H40 1-10 LOWER CASE W/O LED CABLE,SWITCH CABLE,MICRO SWITCH CABLE ASSY L CASE H40 1-5 EMPTY COVER 5.25" 5.25" EMPTY COVER H40 VERITON 1-4 LINK - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 147
ZNIC #6-32*4/16" SCREW MACH BDG #6-32*L8 NI SCRW MACH BDG #6-32*3/16" NI SCRW TAP HEX ZINC M3*.5*5 SCRW THUMB #6-32 NI 139 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 148
Picture No. 4 1-14 SCREW Part Name Description SCREW TAP HEX ZNIC #6-32*4/16" 1-15 SCREW SCRW MACH FLAT M3*0.5P*8L NI Chapter 6 140 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 149
Veriton 7500/ 7500G Exploded Diagram Picture Floppy Disk Drive No. Part Name 2 FDD 1.44M MITSUMI/D353M3D Description FDD 1.44MB 1"H MITSUMI/D353M3 Battery 141 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 150
CABLE 34PIN 2CONNECTOR 350M C.A 34P 2C 350MM FDD M19A/FU NS IDE CABLE 40PIN 3CONNECTOR 150+300MM ATA66 C.A 40P 3C 150+300MM ATA66 H61 NS AUDIO CABLE 4PIN 2CONNECTOR 520M W.A 4P 2C AUDIO 520MM H61 NS POWER CABLE 160/330M CABLE PWR/DC 160/330MM Chapter 6 142 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 151
/ TURBO LED/HDD LED/POWER SWITCH ASSY HLD LX45 NS AUDIO BOARD CABLE 10PIN 385MM W.A 2C 10P AUDIO BD 385MM S88M NS USB CABLE 2CONNECTOR 10PIN 300M C.A 2CONN USB/10P 300MM S88M Main board NS MAINBOARD/S88M GL S88M GL MB Board NS DAUGHTER BOARD S88M DAUGHTER BOARD 143 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 152
Description NS POWER SUPPLY 200W DELTA DPS200PB-112B 01 SPS 200W PFC DPS-200PB-112B 01 Case/Cover/Bracket Assembly 1-1 RIGHT DOOR CVR R SECC T-.8 LX45 1-2 LEFT COVER CVR L SECC T-.8 H80 1-7 FRONT BEZEL ASSY BZL VERTION NEW LOGO H80 1-6 LOWER CASE W/TOP COVER,MAINBOARD TRAY,USB HOLDER ASSY - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 153
I#4-40/O#4-40 L7.5 NI SCRW MACH PAN M2*10L SCRW MACH BDG #6-32*3/16" NI 1-10 SCREW SCRW MACH FLAT M3*0.5P*8L NI 145 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 154
Picture No. 9 1-18 SCREW Part Name Description SCRW TAP HEX ZINC M3*.5*5 8 SCREW 1-9 SCREWTAP HEX ZNIC #6-32*4/16" Chapter 6 146 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 155
Veriton 3500) S88M/ 91.31V01.201(Veriton 5500) S88M/ 91.31V01.101(Veriton 7500) 3. Description S88M/GL is positioned to be the first Main Board product that supports Main Board, using INTEL Pentium 4 Processor in the 478 Pin package, delivers a mainstream desktop platform solution. With INTEL - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 156
Extended Mode of Scalable Bus Protocol. INTEL Brookdale-G is optimized for the INTEL Pentium 4 processor and INTEL Northwood processor. It supports double data rate DRAM at 266MHz./ 200 MHz and front side bus 400/ 533. The GMCH contains advanced power management logic. 148 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 157
184 pin DIMM sockets (64M/ 128M/ 256M/ 512Mb DRAMs) ! ACPI 1.0b Power management compliant ! CPU clock throttling and clock stop control for complete ACPI S0 to S5 state support ! ACPI compliance BIOS ! ATA compliance hard disk power saving feature support Ultra DMA 100/ 66/ 33 ! on-board PCI master - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 158
Appendix B Test Compatible Component This computer's compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapter will be revised accordingly. Appendix B 150 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 159
Windows XP Professional Environment Test Processor Memory Item CPU Fan Sink FDD HDD (IDE) HDD (SCSI) IDE Cable FDD Cable Audio Cable USB Cable CD-ROM CD-RW DVD-ROM Mouse Keyboard Specifications Blow Fansink Acer Retention Module USB Wheel Standard U69 Logitech Mouse PS2 Wheel Standard Logitech USB - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 160
VGA Adapter Item Speake LAN Adapter Wireless LAN Adapter Fax/Modem Adapter Power Supply Housing Specifications LEADTEK Geforce 2 MX-400 64M LP Prolink Geforce 2 MX-400 64M LP ECS SiS 315E ECS SiS 315E LB Charming Standard V-1 Charming Speake 2.1 channel Philips A201S 3Com LAN Card, 10/100 Mbps - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 161
Processor Item Memory CPU Fan Sink FDD HDD (IDE) HDD (SCSI) IDE Cable FDD Cable Audio Cable USB Cable CD-ROM DVD-ROM Mouse Keyboard VGA Adapter 153 Specification Intel Willamette 1.7G/1.8G/1.9G/2.0 Socket 478 Intel Northwood 2.0G/2.2G/2.4G/2.53G Socket 47 Intel Pentium LB Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 162
Adapter Fax/Modem Adapter Power Supply Housing Specification Charming Standard V-1 Charming Speake 2.1 channel 3Com LAN Card, 10/100 Mbps LAN card, 10/100 Mbps PFC FSP 160W non PFC Acer Genesis H80F Genesis H80 200W PFC (Delta) Genesis H80 200W non PFC (Delta, Hi-Power Genesis H80 180W non PFC - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 163
Processor Item Memory CPU Fan Sink FDD HDD (IDE) HDD (SCSI) IDE Cable FDD Cable Audio Cable USB Cable CD-ROM DVD-ROM Mouse Keyboard VGA Adapter Specifications Intel Willamette 1.7G/1.8G/1.9G/2.0 Socket 478 Intel Northwood 2.0G/2.2G/2.4G/2.53G Socket 478 Intel Pentium 155 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 164
Adapter Fax/Modem Adapter Power Supply Housing Specifications Charming Standard V-1 Charming Speake 2.1 channel 3Com LAN Card, 10/100 Mbps LAN card, 10/100 Mbps PFC FSP 160W non PFC Acer Genesis H80F Genesis H80 200W PFC (Delta) Genesis H80 200W non PFC (Delta, Hi-Power) Genesis H80 180W non PFC - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 165
Processor Item Memory CPU Fan Sink FDD HDD (IDE) HDD (SCSI) IDE Cable FDD Cable Audio Cable USB Cable CD-ROM DVD-ROM Mouse Keyboard VGA Adapter Specifications Intel Willamette 1.7G/1.8G/1.9G/2.0 Socket 478 Intel Northwood 2.0G/2.2G/2.4G/2.53G Socket 478 Intel Pentium 157 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 166
Adapter Fax/Modem Adapter Power Supply Housing Specifications Charming Standard V-1 Charming Speake 2.1 channel 3Com LAN Card, 10/100 Mbps LAN card, 10/100 Mbps PFC FSP 160W non PFC Acer Genesis H80F Genesis H80 200W PFC (Delta) Genesis H80 200W non PFC (Delta, Hi-Power) Genesis H80 180W non PFC - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 167
159 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 168
you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: ! Service guides ! User's manuals ! Training materials ! Main manuals ! Bios updates ! Software - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 169
161 Veriton 3500/5500/7500 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 170
CompatibilityTest 150 Connectors 124 Description 127 description 127 controllers 32 audio 26 serial port 28 CPU removing 89, 91, 106 CPU upgrade removing 89, 91, 106 Current 33 D Device Standby Mode 34 disassembly Index Index CD-ROM Drive 93 Power Supply 95 Disk Drives 39 IDE primary channel master - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 171
18 Mechanical Specifications 33 Memory removing 81, 104 size 24 system 24 Memory Address Map 30 Microsoft Windows ME Professional Environment Test 153 Model Definition 147 Modem 29 data 29 fax 29 voice 29 Motherboard removing 108 MPU-401 26 N Network port 10, 14 O Online Support Information 160 - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 172
122 Power Supply 122 Processor / Processor Fan 119 Real-Time Clock 120 Serial Port 122 System Board 119 Video 121 System 36 System Board removing 108 System Memory 81, 104 System Specifications 1, 147 design 3 Features 2, 149 System Utilities 36 Disk Drives 39 Exiting Setup 61 Load Default Settings - Acer Veriton 5500 | Veriton 5500/7500 Service Guide - Page 173
165 Index