Acer Veriton M6618G Acer Veriton M6618G Desktop Service Guide
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Acer Veriton M6618G manual content summary:
- Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 1
Acer Veriton M6610/M6610G/M6618G Service Guide PRINTED IN TAIWAN - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 2
Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates ii - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 3
, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. iii - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 4
specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 5
. WARNING CAUTION IMPORTANT Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. v - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 6
available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 7
of Contents System Tour 1 Features 1 Block Diagram 6 System Components 7 Front Panel 7 Rear Panel 8 Hardware Specifications and Configurations 9 Power Management Function(ACPI support function) 12 System Utilities 13 CMOS Setup Utility 13 Entering CMOS setup 14 Navigating - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 8
Install the Lift Side Panel 80 System Troubleshooting 81 Hardware Diagnostic Procedure 81 System Check Procedures Jumper 90 FRU (Field Replaceable Unit) List 99 Veriton M6610/M6610G/M6618G Exploded Diagram 100 Veriton M6610/M6610G/M6618G FRU List 101 Inter RIAD SOP 114 ® Inter Matrix - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 9
. Chipset • PCH: Intel Q67 • Design Criteria: • Should meet Intel Cougar Point platform design guide. • Super I/O: • Should support Intel PECI 3.0. • Should support SST signal output. • Please follow Intel design guide. PCB • Max. 244 mm x 244 mm, MicroATX Memory subsystem • Socket Type: DDR III - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 10
: • 1GB/2GB/4GB DDR3 1.5V 1333/1066 Un-buffered Non-ECC DIMM support • 1 GB to 16GB Max memory support(using 4Gb tech) • DDR3 1.5V 1066/1333 • Design Criteria: • Should meet Intel Sandy Bridge Family design guide • Support 1.5V DIMM • Dual channel should be enabled always when plug-in 2 same memory - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 11
audio header (2*5). • 1 internal speaker header (2*4). • S/N ration: 90dB at rear output jack. • 1 front panel audio header (2*5). • Follow Acer Audio spec v4.1 & audio C/R should support Acer Internal speaker spec. • BIOS should meet MS Pin Configuration Guidelines for High Definition Audio Devices - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 12
• Should support 1.44MB/3 mode 3.5" Devices Extension slot • 1 * PCIE x16 (PCIE V2.0) • 2 * PCIE x1 (PCIE V2.0) others should be SATAII. ) • Four 2*5 pin Intel FPIO specification USB pin connectors (follow Intel FPIO standard Specification) • One 2*5 pin Intel FPIO spec. Microphone In/ Headphone - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 13
• Header Naming should follow MB Header Naming System BIOS • Kernel: AMI Aptio Kernel with Acer skin/copyright. • Type: • Use SPI Flash • Size: 64M Power supply • 300W/ 500W in stable mode (Acer/GTW Assign System Power Unit). • Design for Intel Piketon chipset compatible system. • Voltage design - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 14
Block Diagram 6 Chapter 1 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 15
section is a virtual tour of the system's interior and exterior components. Front Panel 8 1 7 2 3 4 6 5 No. Component 1 USB 2.0 ports 2 Acer logo 3 Optical drive 4 LAN activity indicator 5 Power button 6 HDD activity indicator 7 Headphone/Speaker-out/line-out jack 8 Microphone - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 16
Rear Panel No. Component 1 Power connector 2 PS2 keyboard connector 3 Serial port 4 DVI-D port 5 Display port 6 USB 2.0 ports 7 Line-out jack 8 Microphone jack 9 Expansion slot(graphics card ect.) 10 line-in jack 11 Lock Handle 12 RJ45 LAN port 13 Parallel port 14 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 17
State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programer AMI Kernel with Acer skin BIOS version P02-A0 BIOS ROM type SPI Flash BIOS ROM size 8Mb Support protocol SMBIOS(DMI)2.4/DMI2.0 Device Boot Support 1st priority: EFI device 1st priority: EFI device 2nd - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 18
Audio controller type Audio channel Audio function control Mono or stereo Compatibility Music synthesizer Sampling rate MPU-401 UART support Microphone/Headphone jack Specification Intel Q67 ALC662 codec 5.1 Enable/disable by BIOS Setup Stereo Sound Blaster Pro/16 compatible Mixed digital and - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 19
Intel Q67 SATA X 6 RAID/AHCI/IDE mode option USB Port Item Universal HCI USB Class USB Connectors Quantity Specification USB 2.0/1.1 Support legacy keyboard for legacy mode Ports Quantity: 14 • 6 back rear ports(USB2.0 * 6 ports) • On-board: 4 2*5 headers ( 8ports) • 4 ports for front - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 20
Power Management Function(ACPI support function) Device Standby Mode • Independent power management timer for hard ring in and USB keyboard for ACPI mode. ACPI • ACPI specification 1.0b • S0,S1,S2 and S5 sleep state support. • On board device power management support. • On board device configuration - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 21
reboots immediately after you close the Setup. NOTE: CMOS Setup Utility will be simply referred to as "BIOS", "Setup", or "Setup utility" in this guide. The screenshots used in this guide display default system values. These values may not be the same those found in your system. Chapter 2 13 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 22
Entering CMOS setup 1. Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. 2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server. The Setup Main menu will be - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 23
Main The Setup Main menu includes the following main setup categories. Parameter System BIOS Version Build Date Processor Core Frequency Count Memory Size Product Name System Serial Number Asset Tag Number System Date System Time (hh:mm:ss) Description Version number of the BIOS setup utility. - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 24
Advanced Parameter Miscellaneous Advanced Chipset Configuration Integrated Peripherals PC Health Status Description Press Enter to access the Miscellaneous submenu Press Enter to access the Advanced Chipset Configuration submenu Press Enter to access the Integrated Peripherals submenu Press Enter - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 25
Miscellaneous Parameter AHCI Port1/2/3/4/5/6 Clock to All DIMM/ PCI/PCIE Spread Spectrum Bootup Num-lock Description Displays the status of auto detection of the AHCI device. This item allows you to enable or disable the Clock to all DIMM/PCI/PCIE. If you enable spread spertrum, it can - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 26
Intel Turbo Boost. Enables or disables Advanced Encryption Standard New Instructions (AES-NI). When enabled, the processor disables code execution when device. This item applies to chipset/motherboards capable of the HyperMemory Support. DVMT is Dynamic Video Memory Technology. This item helps you - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 27
or disables the onboard SATA controller. Select an operating mode for the onboard SATA. Enables or disables the onboard USB controller. Enables or disables support for legacy USB devices. If Auto, USB device equal or less than 2GB will be emulated as Floppy and remaining as harddrive. Forced FDD - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 28
PC Health Status Parameter Smart Fan Description Enables or disables the smart system fan control function. CPU Shutdown Temperature This item enables or disables you to set the shutdown temperature of the CPU. Smart Fan This item enables or disables the smart fan function. Option Enabled - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 29
Power Parameter ACPI Suspend Mode Deep Power Off Mode Power On by RTC Alarm Power On by PCIE Devices Power on by PCI Devices Power On by Onboard LAN Wake Up by PS/2 KB/ Mouse Wake Up by USB KB/ Mouse Restore On AC Power Loss Description Select an ACPI state. Select the Deep power off Mode Enables - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 30
option and press to access the sub menu. You can use the sub menu to change the HDD password. This item is set to support TPM (Trusted Platform Module) funtion. Enabled Disabled This item displays the TPM status to be enabled/disabled. Enabled Disabled This item shows the information of - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 31
Boot Options 1st/2nd/3rd/4th/5th Boot Device EFI Device Priority Hard Disk Drive Priority Optical Disk Drive Priority Removable Device Priority Network Device Priority Fast Boot Quiet Boot Halt On Specifies the boot order from the available devices. EFI Hard Disk CD^DVD Removable Device LAN - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 32
Exit Parameter Save & Exit Setup Discard Changes and Exit Setup Save Changes Discard Changes Load Default Settings Save as User Default Settings Load User Default Settings Description When you have completed the system configuration changes, select this option to leave the BIOS Setup Utility and - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 33
and Assembly This chapter contains step-by-step procedures on how to disassemble and assembly the desktop computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 34
Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: 1. Turn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 35
Removing the Side Panel 1. Remove the two screws located on the rear edge of the side panel. 2. The firstly use two fingers to Press the lock handle toward the arrowhead of the direction until the lock handle no moving,then use other hand to Lift the side panel away from the chassis and put it aside - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 36
Removing the Front Bezel 1. Remove the side panel. Refer to the previous section for instructions. 2. Release the front bezel from the chassis interior. 3. Pull the bezel away from the chassis. 28 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 37
Removing the Heat Sink Fan Assembly WARNING:The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal or with your hands. 1. Disconnect the fan cable from the mainboard. 2. Use a long-nosed screwdriver to loosen the four screws on the heat sink, in the order as - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 38
3. Lift the heat sink fan assembly away from the mainboard. 4. Remove the heat sink fan assembly then lay it down in an upright position-with the thermal patch facing upward. Do not let the thermal patch on the heat sink fan assembly touch the work surface. 5. Use an alcohol pad to wipe off the - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 39
Removing the Processor IMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all important data. WARNING:The processor becomes very hot when the system is on. Allow it to cool off first before handling. 1. Release the load lever(1). 2. Lift the load lever and - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 40
3. Pull out the processor from the socket. IMPORTANT: If you are going to install a new processor, note the arrow on the corner to make sure the processor is properly oriented over the socket. 32 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 41
Removing the VGA Card 1. Remove the PCI fixer. 2. Use one finger to Press the clip, and use another hand Gently pull the card to remove it from the mainboard. Note:Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 42
Removing the Memory Modules IMPORTANT:Before removing any DIMM from the memory board, make sure to create a backup file of all important data. 1. Press the holding clips on both sides of the DIMM slot outward to release the DIMM(1). 2. Gently pull the DIMM upward to pull it away from the M/B(2). - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 43
Removing the Hard Disk Drive 1. Disconnect the data and power cables from the rear of the optical drive. 2. Disconnect the other end of the data cable from the mainboard. Chapter 3 35 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 44
3. Remove the HDD. a. Use two fingers to press the HDD bracket then lift the bracket up. 4. Take out the HDD module a. Use a hand to open out the HDD bracket until the hook of HDD bracket away from the HDD screw bore. then use other hand to take out the HDD module. 36 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 45
Removing the Optical Drive 1. Disconnect the data and power cables from the rear of the optical drive. 2. Disconnect the other end of the data cable from the mainboard. 3. Slide two lock handle toward the left(1) until the lock hnadle no removing(2). Chapter 3 37 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 46
4. Push the rear of the optical drive. take out the slave ODD. 5. Use the same method to take out master ODD. 38 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 47
Removing the Printer Port Cable and COM Port Cable 1. Remove the printer port cable. a. Disconnect the printer port cable from motherboard. b. Remove the two screws according to the following picture. c. Pull the printer port cable from the chassis. Chapter 3 39 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 48
2. Remove the COM port cable. a. Disconnect the COM port cable from motherboard. b. Remove the two screws as below. c. Pull the COM port cable form the chassis. 40 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 49
Removing the Intrusion Alarm and OBR Cable Cable Assembly 1. Remove the intrusion alarm cable assembly. a. Disconnector the intrusion alarm cable from the motherboard. b. Removing the two screws. c. Pull the intrusion alarm assembly. Chapter 3 41 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 50
2. Remove the OBR cable assembly. a. Disconnoct the OBR cable from the motherboard. b. Release the retention tabs from the chassis interior. c. Pull the OBR cable assembly from the chassis. 42 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 51
Removing the System FAN 1. Remove System FAN cable from M/B. 2. Release four screws according to the following picture. Chapter 3 43 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 52
3. Take off the system fan from chassis. Note:System fan has been highlighted with the yellow rectangle as above image shows.Please detach the system fan and follow local regulations for disposal. 44 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 53
Removing Other Side Pannel 1. Remove the two screws located on the rear edge of the side panel. 2. Lift the side panel away from the server. Chapter 3 45 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 54
Removing the Power Supply 1. Release the HDD power cable from the clip. and release the HDD power cable in back of chassis. 2. Disconnect the 4-pin and 24-pin power supply cables from the mainboard. 46 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 55
3. Remove the four screws that secures the power supply to the chassis. 4. Lift the power supply module out of the chassis. Chapter 3 47 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 56
Removing the Card Reader 1. Disconnector the card resder cable from the motherboard,then release the cable from the clip. 2. Slide the lock handle as show below. 3. Pull the card reader away from the bracket. 48 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 57
Removing the Internal Speaker 1. Disconnector the speaker cable from the motherboard. 2. Slide the lock handle as show below. 3. Pull the internal speaker away from bracket. Chapter 3 49 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 58
Removing the Mainboard 1. Disconnect the power switch/LED/Audio/ USB cable from the mainboard. 2. Remove the eight screws that secure the mainboard to the chassis. Note:Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 59
3. Lift the board from the chassis. 4. Punching in IO Shield then you can remove it. 5. Remove the RTC battery. Note:RTC battery has been highlighted with the yellow circle as above image shows.Please detach the RTC battery and follow local regulations for disposal. Chapter 3 51 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 60
Removing the Front I/O and USB Assembly 1. Release the cable from clip. 2. Release the five locking tabs from the chassis interior. 3. Lift the front I/O and USB cover from the chassis. 52 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 61
4. Removing the screws from the chassis. 5. Lift the front I/O and USB assembly away from chassiss. Chapter 3 53 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 62
Removing the Power Switch and LED Cable Assembly 1. Release the locking tabs from the chassis interior. 2. Pull the power switch and LED cable assembly from the chassis. 54 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 63
Assembly Requirements To assemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat-blade screwdriver • Philips screwdriver • Hex screwdriver • Plastic flat-blade screwdriver • Plastic tweezers NOTE: The screws for - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 64
Assembly Procedure Before proceeding with the assembly procedure, perform the steps listed below: 1. Turn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from the system - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 65
Install the Processor 1. Release the load lever. 2. Lift the load lever and load plate to the fully open,then take out the CPU cover. 3. Put the CPU in the seat and close the load plate and load lever. NOTE: When you install the processor, note the arrow on the corner to make sure the processor is - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 66
Install the Memory 1. Open the holding clips on both sides of the DIMM slot outward. 2. Press down the memory. IMPORTANT:pls refer to below installing memory rule. DIMM1 DIMM2 DIMM3 DIMM4 A A B A A B A B A B A A A A B A A A B Remark:A and B show different size of memory, - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 67
Install the Heat Sink Fan Assembly 1. Use a long-nosed screwdriver to fix the four screws on the heat sink, in the order as shown below. 2. Connect the fan cable to the mainboard. Chapter 3 59 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 68
Removing the both Side Panel 1. Remove the four screws located on the rear edge of the side panel. 2. Lift the side panel away from the server and put it aside for reinstallation later. 3. Use the same way to remove the another side panel. 60 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 69
Install the I/O Shielding 1. Install I/O shielding into chassis. Chapter 3 61 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 70
Install the Main Board 1. Put M/B in the chassis aligning the M/B I/O connector with I/O shielding. 2. Fix1~ 8 pcs screws into the corresponding hole. NOTE: Make sure the I/O spring touching M/B after installing. 3. Connector the Power switch/Top USB/Card Reader/Front bezel USB/Audio cable to - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 71
4. Connect the ATX 24Pin Power cable and ATX 4Pin Power cable to main board. Chapter 3 63 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 72
Install the System FAN 1. Tie system fan cable. 2. Push the system fan to chassis. 64 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 73
3. Fix the four screws. 4. Connect the system fan power cable to Main board. Chapter 3 65 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 74
Install the Optica Drive 1. Remove the front panel(Refer to "Removing the Front Bezel" on page 28). 2. Before install the optica drive, check the front panel frist whether there is the panel of ODD, if so, shall panel of ODD disassembly from the front panel. At the same time, check ODD location - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 75
5. Close the Lock handle. 6. Connect the power cables and data cable to the rear of the optical drive. 7. Connect the other end of the data cable to the mainboard. Chapter 3 67 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 76
Install the 3.5'' Card 1. Before install the 3.5''card, check the front panel frist whether there is the panel of 3.5''card, if so, shall panel of 3.5''card disassembly from the front panel. At the same time, check 3.5''card location whether there is the sheet metal, if so, remove the sheet metal. - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 77
b. Connect the card reader cable to main board. 4. Install the internal speaker. a. Push the internal speaker to chassis. b. Connect the internal speaker cable to main board. Chapter 3 69 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 78
5. Close the lock handle. IMPORTANT: Install the 3.5''Card rule. 70 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 79
Install the the COM Port Cable and Printer Port Cable 1. Install the COM port cable. a. Push the COM port cable to chassis. b. Fix the two screws as shown below. c. Connect the COM port cable to main board. Chapter 3 71 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 80
2. Install the printer port cable. a. Push the printer port cable to the chassis, then fix the two screws according to the following picture. b. Connect the printer port cable to motherboard. 72 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 81
Install the Hard Disk Drive 1. Take out HDD bracket from chassis, Hook of HDD bracket as shonw below. 2. Shall the HDD power cable through clip and chassis hole. and fix the power cable to clip. 3. Open out the HDD bracket, install the HDD. NOTE: The hook of HDD bracket must level at both sides - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 82
4. Install master HDD into slot 1. a. Use two fingers to press the HDD bracket , then Install Master HDD into slot 1. 5. Ues the same way to install the slave HDD into slot 2. 6. Shall the HDD data cable through the chassis hole. 74 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 83
7. Connect the data cable and power cable to the rear of the hard disk drive. 8. Connect the HDD data cable to main board. Chapter 3 75 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 84
Install the Right Side Panel 1. Install the side Panel, then fix two Screws. 76 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 85
Install the VGA Card 1. Remove the PCI fixer. 2. Remove the PCI slot . Chapter 3 77 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 86
3. Open the VGA card latch, then press down the VGA card. 4. Close the PCI fixer. 78 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 87
Install the Front Bezel 1. Install the panel onto chassis and then check if it is Installed OK. Chapter 3 79 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 88
Install the Lift Side Panel 1. Connect the OBR cable and Intrusion cable to main board. 2. Install the side Panel, then fix two Screws. 80 Chapter 3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 89
Chapter 4 System Troubleshooting This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. NonAcerproducts, prototype cards, or modified options - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 90
system unit on a flat, stable surface. 6. Remove the system covers.For instructions on removing system covers, refer to "System Disassembly" on page 25. 7. that all components are Acer-qualified and supported. 10. Replace the system covers. 11. Power on the system. 12. If the problem with the system - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 91
Beep Codes Beep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes are used when an error occurs before the system video has been initialized. Beep codes will be generated by the system board speaker, commonly referred to as the PC speaker. AMIBIOS displays - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 92
useful in aiding software developers or technicians in debugging problems that occur during the preboot process. Viewing BIOS checkpoints checksum and updates recovery status accordingly. Both key sequence and OEM specific method is checked to determine if BIOSrecovery is forced. Main BIOS checksum - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 93
Checkpoint DA DC E1-E8 ECEE Description Restore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel). See POST Code Checkpoints section of document for more information. System is waking from ACPI S3 state. OEM memory detection/configuration error. This range is reserved - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 94
Check the validity of the recovery file configuration to the current configuration of the flash part. Make flash write enabled through chipset and OEM specific method. Detect proper flash part. Verify that the found flash part size equals the recovery file size. The recovery file size does not equal - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 95
BIOS Recovery AMIBIOS supports a "recovery flash" mode, which can be used to flash update a BIOS from the boot block. This is used to update a BIOS image without the need - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 96
Jumper and Connector Information M/B Placement Chapter 5 Chapter 5 88 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 97
No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 LABEL CPU CPU_FAN DIMM1~4 TPM PRINTER FDD1 ATX_POWER COM C_INTRUSION SATA1 SATA2 SATA3~6 BIOS_WP F_PANEL SPI_DEBUG F_USB2~4 CLR_CMOS OBR ME_DISABLE F_USB1 SPDIF_OUT INT_SPK F_AUDIO PCI PCIE1X1~2 PCIE16Х SYS_FAN ATX_12V - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 98
Jumper Setting The section explains how to set jumper for correct configuration of the mainboard. Setting Jumper Use the motherboard jumpers to set system configuration options. Jumpers with more Than one pin are numbered. When setting the jumpers, ensure that the jumper caps are Placed on the - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 99
Jumper Settings Jumper CLR_CMOS ME_DISABLE BIOS_WP OBR Type 3-pin Description CLEAR CMOS 3-pin Disable ME Setting (default) 1-2: NORMAL 2-3: CLEAR Before clearing the CMOS, make sure to turn the system off. 1-2: NORMAL 2-3: ME disable 3-pin BIOS Flash protect 1-2: BIOS_WP 2-3: NORMAL 2-pin - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 100
Checking Connector Connecting Optional Devices F_AUDIO: Front Panel Audio heade This header allows the user to install auxiliary front-oriented microphone and line-out ports for easier access. Pin Signal Name 1 PORT-F_L 3 PORT-F_R 5 PORT-E_R 7 SenseB 9 PORT -E_L Pin Signal Name 2 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 101
Name 1 Ground 3 TX- 5 RX- 7 Ground Pin Signal Name 2 TX+ 4 Ground 6 RX+ F_USB1~4: Front Panel USB 2.0 headers The motherboard has four USB 2.0 headers supporting four USB 2.0 ports. Addition-ally, some computer cases have USB ports at the front of the case. If you have thiskind of - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 102
No pin TPM: TPM module header Trusted Platform Module (TPM) is a published specification detailing amicrocontroller that can store secured information, and implementations of that specification. Pin Signal Name 1 TPM_CLK 2 GND 3 KEY 4 LFRAME# 5 LREST# 6 VCC5 7 LAD3 8 LAD2 9 VCC3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 103
C_INTRUSION: Chassis detect header This detects if the chassis cover has been removed. This function needs a chassis equipped with intrusion detection switch and needs to be enabled in BIOS. Pin1-2 Short Open Signal Name Chassis cover is removed Chassis cover is closed 95 Chapter 5 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 104
Connecting Case Components CPU_FAN: CPU cooling FAN Power Connector Pin Signal Name 1 GND 2 +12V 3 Sense 4 Control Function System Ground Power +12V Sensor CPU FAN control SYS_FAN: System Cooling FAN Power Connector Pin Signal Name 1 GND 2 +12V 3 Sense Function System Ground - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 105
ATX_ POWER: ATX 24-pin Power Connector Pin Signal Name 1 +3.3V 2 +3.3V 3 COM 4 +5V 5 COM 6 +5V 7 COM 8 PWR OK 9 +5VSB 10 +12V 11 +12V 12 +3.3V Pin Signal Name 13 +3.3V 14 -12V 15 COM 16 PS_ON 17 COM 18 COM 19 COM 20 -5V 21 +5V 22 +5V 23 +5V 24 COM - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 106
Front Panel Header The front panel header (F_PANEL) provides a standard set of switch and LEDheaders commonly found on ATX or micro-ATX cases. Refer to the table below forinformation: Pin Signal Function 1 VCC 5V 3 HDD_LED Hard disk LED 5 GND Ground 7 HWRST_L Reset 9 F_PANEL_DET - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 107
Unit) list in global configuration of the Veriton M6610/Veriton M6610G/Veriton M6618G desktop computer. Refer to this chapter whenever ordering it will NOT be noted on the printed Service Guide. For Acer authorized service providers, your Acer office may have a different part number code from - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 108
Veriton M6610/M6610G/M6618G Exploded Diagram NOTE: This section will be updated when more information becomes available. ITEM 1 2 29 30 31 32 33 34 NAME MOTHERBOARD PCI-BRACKET FAN POWER SUPPLY USB-TOP LOGO-SUPPORT MAIN-BEZEL LEFT-WIRE-NETTING ODD-COVER FDD-COVER HDD-LENS FRONT-STRIP-MODULE POWER- - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 109
Veriton M6610/M6610G/M6618G FRU List Category MB Kit Description Part Number Exploded Diagram Item MB Kit EQ67MK Intel Q67 Intel 82579LM Acer Logo uATX W/O 1394 LF EPEAT/ES/EuP lot6 MB.VCC07.001 18 Chassis Bezel Nameplate Dust filter CPU Cooler System Fan HM081 (Micro-Tower) HS. - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 110
Category Memory HDD 102 Description Part Number Core i5-2500 (3.3G 6M DDR3 1333) , D2 , 95W (QS) Core i5-2400 (3.1G 6M DD3 1333) , D2 , 95W (QS) Core i5-2300 (2.8G 6M DD3 1333) , D2 , 95W nonVpro (QS) KC.25001.CI5 KC.24001.CI5 KC.23001.CI5 Exploded Diagram Item M378B2873FHS-CH9 128*8 46nm - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 111
Category ODD VGA Chapter 6 Description Part Number "HDD SEAGATE 3.5"" 7200rpm 1500GB ST31500341AS(Brinks) SATA II 32MB LF F/ W:CC4H" "HDD SEAGATE 3.5"" 7200rpm 500GB Pharaoh BP SATA III " "HDD SEAGATE 3.5"" 7200rpm 1000GB Pharaoh BP SATA III " "HDD WD 3.5"" 7200rpm 160GB WD1600AAJS22L7A0 XL320S-3 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 112
Category Card Reader Modem WLAN USB 3.0 Power Supply 104 Description Part Number 288-2E142-000AC HD5570 1GB DDR 3 (128BITS) SAMSUNG DVI HDMI VGA W/ATX BKT ROHS 288-2E142-201AC AMD HD5570 1GB 128bits sDDR3 DVI+HDMI+VGA ATX (New Hynix -1.2) 288-1E153-000AC HD5450 512MB SDDR 3 (64BITS) SAMSUNG DVI - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 113
N/A COM2 Cable with shielding w/o ATX bracket (470mm) PC.13400.050 N/A Recovery Card PCGuard V5 package, with CD+Quick Guide+PCI Full-Height PA.14000.026 N/A Neosonica Speaker Acer logo /LF/0810 SP.10600.011 N/A Internal Speaker_3.5V2 Mono (Plug on HD audio SP.10600.030 N/A header) DP - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 114
Category 106 Description Keyboard CHICONY KB-0759 PS/2 Standard 104KS Black Traditional Chinese w/o eKey Keyboard CHICONY KB-0759 PS/2 Standard 104KS Black Simplified Chinese w/o eKey Keyboard CHICONY KB-0759 PS/2 Standard 104KS Black US International w/o eKey Keyboard CHICONY KB-0759 PS/2 Standard - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 115
Category Chapter 6 Description Keyboard CHICONY KB-0759 PS/2 Standard 105KS Black Slovak w/o eKey Keyboard CHICONY KB-0759 PS/2 Standard 104KS Black Russian w/o eKey Keyboard CHICONY KB-0759 PS/2 Standard 105KS Black Hungarian w/o eKey Keyboard CHICONY KB-0759 PS/2 Standard 104KS Black Greek w/o - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 116
Category 108 Description Keyboard LITE-ON SK-9620 PS/2 Standard 104KS Black Traditional Chinese w/o eKey Keyboard LITE-ON SK-9620 PS/2 Standard 104KS Black Simplified Chinese w/o eKey Keyboard LITE-ON SK-9620 PS/2 Standard 104KS Black US International w/o eKey Keyboard LITE-ON SK-9620 PS/2 Standard - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 117
Category Chapter 6 Description Part Number Keyboard LITE-ON SK-9620 PS/2 Standard 105KS Black Slovak w/o eKey Keyboard LITE-ON SK-9620 PS/2 Standard 104KS Black Russian w/o eKey Keyboard LITE-ON SK-9620 PS/2 Standard 105KS Black Hungarian w/o eKey Keyboard LITE-ON SK-9620 PS/2 Standard 104KS - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 118
Category 110 Description Keyboard CHICONY KU-0760 USB Standard 104KS Black US International w/o eKey Keyboard CHICONY KU-0760 USB Standard 104KS Black Arabic/English w/o eKey Keyboard CHICONY KU-0760 USB Standard 104KS Black Thailand w/o eKey Keyboard CHICONY KU-0760 USB Standard 105KS Black - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 119
Category Chapter 6 Description Part Number Keyboard CHICONY KU-0760 USB Standard 105KS Black Hungarian w/o eKey Keyboard CHICONY KU-0760 USB Standard 104KS Black Greek w/o eKey Keyboard CHICONY KU-0760 USB Standard 105KS Black Danish w/o eKey Keyboard CHICONY KU-0760 USB Standard 104KS Black - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 120
Category 112 Description Part Number Keyboard LITE-ON SK-9625 USB Standard 104KS Black US International w/o eKey Keyboard LITE-ON SK-9625 USB Standard 104KS Black Arabic/English w/o eKey Keyboard LITE-ON SK-9625 USB Standard 104KS Black Thailand w/o eKey Keyboard LITE-ON SK-9625 USB Standard - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 121
Category Description Part Number Keyboard LITE-ON SK-9625 USB Standard 105KS Black Hungarian w/o eKey Keyboard LITE-ON SK-9625 USB Standard 104KS Black Greek w/o eKey Keyboard LITE-ON SK-9625 USB Standard 105KS Black Danish w/o eKey Keyboard LITE-ON SK-9625 USB Standard 104KS Black Czech w/o eKey - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 122
Chapter 7 Intel RAID SOP 1.INTEL® MATRIX STORAGE TECHNOLOGY CHECK(DOS) 1-1: Create SATA RAID 0 Step 1:Shut down the EUT, unplug the power cable,connect two SATA HDDS to EUT , check the EUT all devices are connect/plug ok. Step 2:Press "PWR-BTTN" to power on the EUT,Load BIOS default setting . Step - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 123
Step 7:Select "RAID0(Stripe)" at "RAID Level". Picture3 Step 8:You can select the "Strip Size" and define RAID capacity in "Capactity". Picture4 115 Chapter 7 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 124
Step 9:Press "Create Volume" to create RAID0,it will pop the warning message that all data will be lost,"press "Y" to confirm it. Picture5 Step 10:It will back to create RAID interface,then press "ESC" or select 4 to exit and install OS. 1-2: Create SATA RAID 1 Step 1:Shut down the EUT, unplug the - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 125
Step 8:You can select the "Strip Size" and define RAID capacity in "Capactity". Step 9:Press "Create Volume" to create RAID1,it will pop the warning message that all data will be lost,"press "Y" to confirm it. Step 10:It will back to create RAID interface,then press "ESC" or select 4 to exit and - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 126
Step 7:Select "RAID0(Stripe)" at "RAID Level". Step 8:Select two HDDs in "Disk" by space key. Picture8 Step 9:Press "Enter" to finish HDD selection and it will back to RAID creation interface. Step 10:Repeat RAID1 creation step and exit,then install OS. Chapter 7 118 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 127
Intel RAID SOP (Windows for WIN7) 2.Intel(R) Matrix Storage Console 2-1:Create a"RAID Ready" System into" RAID 0" with two Hard Drives by'Create RAID Volume from Existing HDD Drive '. Step 1:Install Win7 OS with one SATA HDD. Step 2:Shut down the system,then add one Serial ATA hard drive in the - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 128
Step 5:Click "Next" at create a RAID volume window. Picture3 Step 6:Key the name in "Volume Name" and select "RAID 0" in RAID Level. Picture4 Step 7:Select minimum HDD as "Source Hard Drive". Picture5 Chapter 7 120 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 129
Step 8:Select Menber Hard Drive(s). Picture6 Picture7 121 Chapter 7 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 130
Step 9:Specify Volume Size then press "next". Picture8 Step 10:Press "next" to finish setup and start create RAID0. Picture9 Step 11:It may takes half and hours to create RAID0.After create completely,it will ask to reboot to finish create RAID0. 2-2:Create a"RAID Ready" System into" RAID 1" with - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 131
Step 6:Key the name in "Volume Name" and select "RAID 1" in RAID Level. Picture10 Step 7:Select minimum HDD as "Source Hard Drive". Step 8:Select Menber Hard Drive(s). Step 9:Specify Volume Size then press "next". Step 10:Press "next" to finish setup and start create RAID1. Step 11:It may takes half - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 132
Step 6:Key the name in "Volume Name" and select "RAID 5" in RAID Level. Picture11 Step 7:Select minimum HDD as "Source Hard Drive". Picture12 Chapter 7 124 - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 133
Step 8:At least select two HDD as Menber Hard Drive(s). Picture13 Step 9:Specify Volume Size then press "next". Step 10:Press "next" to finish setup and start create RAID5. Step 11:It may takes half and hours to create RAID5.After create completely,it will ask to reboot to finish create RAID5. 2-4: - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 134
Step 7:Select two HDDs as "Source Hard Drive". Picture15 Step 8:At least select two HDD as Menber Hard Drive(s). Step 9:Specify Volume Size then press "next". Step 10:Press "next" to finish setup and start create RAID 10. Step 11:It may takes half and hours to create RAID 10.After create completely - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 135
Step 5:Click "Next" at create a RAID volume window. Step 6:Key the name in "Volume Name" and select "RAID 0" in RAID Level. Step 7:At least select two HDDs as "Volume Location". Step 8:Specify Volume Size then press "next". Picture17 Picture18 Step 9:Press "next" to finish setup and start create - Acer Veriton M6618G | Acer Veriton M6618G Desktop Service Guide - Page 136
2-6:Create a"RAID Ready" System into" RAID 1" with two Hard Drives by 'Create RAID Volume '. Step 1:Install WIN7 OS with one SATA HDD. Step 2:Shut down the system,then add another two serial ATA hard drives in the system. Step 3:Boot to OS desktop, open the Intel® Matrix Storage Console. Step 4: