Acer Veriton Z291G Service Guide
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- Acer Veriton Z291G | Service Guide - Page 1
Veriton Z290G All-In-One Computer Service Guide Service guide files and updates are available on the Acer/CSD web site; for more information, go to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Veriton Z291G | Service Guide - Page 2
Revision History Refer to the table below for changes made on this version of the Veriton Z290G All-In-One Computer Service Guide. Date Chapter Updates ii Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 3
repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Incorporated. Other brand and product names are trademarks and/or registered trademarks of their respective holders. Veriton Z290G AIO Computer Service Guide iii - Acer Veriton Z291G | Service Guide - Page 4
any physical risk or system damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. iv Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 5
service guide. For AUTHORIZED SERVICE PROVIDERS, your office may have a DIFFERENT part number code to those given in the FRU list of this printed service guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines. Veriton Z290G - Acer Veriton Z291G | Service Guide - Page 6
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35 Removing the Hard Disk Drive 37 Removing the System Fan 39 Removing the Heat Sink 40 Removing the Memory Modules 41 Removing the Webcam Cable 42 Removing the Power Button/LED Assembly 42 Removing the Speakers 43 Removing the Mainboard 44 vii Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 8
Chapter 4 - Troubleshooting 47 Hardware Diagnostic Procedure 47 System Check Procedures 47 Checkpoints 48 POST Error Indicators 52 BIOS Recovery 61 Clearing Approved Vendor List (AVL 83 Appendix C - Online Support Information 93 Index 95 Veriton Z290G AIO Computer Service Guide viii - Acer Veriton Z291G | Service Guide - Page 9
Ethernet support • WLAN option: Mini Card wireless network adapter (802.11 b/g/n) • Integrated 2.0 MP webcam with microphone VESA mounting compliant 65 W • Microsoft Windows 7 • Microsoft Windows XP • Linux 2.6 or higher • FreeDOS Norton Internet Security Veriton Z290G AIO Computer Service Guide 1 - Acer Veriton Z291G | Service Guide - Page 10
management Description • BIOS-based user and supervisor passwords • Hardware monitor • Kensington lock • ACPI 2.0-compliant • Energy Star 5.0 compliant Physical Specifications Aspect System dimension 5 to 35 °C (41 to 95 °F) 15% to 80% RH non-condensing 2 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 11
section illustrate the physical outlook of the computer. Front View Item 1 2 3 4 5 Component Integrated webcam Integrated microphone Display screen Speakers Power button/indicator • Green - System is in power-on mode • Amber - System is in standby mode Veriton Z290G AIO Computer Service Guide 3 - Acer Veriton Z291G | Service Guide - Page 12
Right Views Item 1 2 3 4 5 6 7 Component Increase brightness key Decrease brightness key USB ports 4-in-1 card reader Microphone jack Headphone jack Reset button 4 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 13
port Slot for optional serial port Computer stand Power jack Ethernet port (RJ-45) USB ports PS/2 mouse port PS/2 keyboard port Line-out jack Veriton Z290G AIO Computer Service Guide 5 - Acer Veriton Z291G | Service Guide - Page 14
processor 2 2 GB (using two 2 GB modules) 1333 MT/s 512 MB, 1 or 2 GB 240-pin DDR3 SO-DIMM Hynix, Kingston, Micron, Unifosa, Samsung You can install memory modules in any combination as long as they match the above specifications. 6 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 15
(MS PRO) cards Ethernet Item Controller LAN protocol LAN connector type Specification Realtek RTL8111DL Gigabit Ethernet controller 10/100/1000 Mbps RJ-45 Wireless LAN Item Model Form factor Specification Lite-On WN6602RH (802.11 b/g/n) PCIe Mini Card Veriton Z290G AIO Computer Service Guide 7 - Acer Veriton Z291G | Service Guide - Page 16
Item Resolution Supported models Specification 2.0 MP Display colors Aspect ratio Contrast ratio Response time (typical) Touchscreen Surface treatment RoHS compliant Specification type, 3H hard coating Yes AC Adapter Item Model Specifications Specification Delta ADP-65JH DB A / Hipro HP-A0652R3B - Acer Veriton Z291G | Service Guide - Page 17
changes to the BIOS settings. The Setup Utility loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM, which allows referred to as "Setup" or "Setup Utility" in this Service Guide. Veriton Z290G Service Guide 9 - Acer Veriton Z291G | Service Guide - Page 18
1. Turn on the computer. If the computer is already turned on, save your data and close all open applications, then restart the computer. 2. During POST, press Delete. If you fail to press Delete before Left/Right arrow keys to scroll through the items in the submenu 10 Veriton Z290G Service Guide - Acer Veriton Z291G | Service Guide - Page 19
field will be highlighted. • To open the page for the currently selected menu displayed may not be the same as those in your computer. • In the descriptive tables following each of the menu screen illustrations, settings in boldface are the default and suggested settings. Veriton Z290G Service Guide - Acer Veriton Z291G | Service Guide - Page 20
on the system Speed of the processor installed on the system Size of system memory detected during boot-up Official model name of the computer. System serial number. Current system BIOS version Date when the CMOS setup utility was released. System asset tag number 12 Veriton Z290G Service Guide - Acer Veriton Z291G | Service Guide - Page 21
POST. Options include: • All Errors - Any error detected will pause the system. • No Errors - BIOS will ignore any errors detected during POST • All, but Keyboard - If a keyboard error is detected, BIOS will pause the system. All Errors No Errors All, But Keyboard Veriton Z290G Service Guide 13 - Acer Veriton Z291G | Service Guide - Page 22
BIOS will show a full screen logo when booting; if disabled, BIOS will show the diagnostic POST screen when booting. Enabled Disabled Displays up. When enabled, BIOS will be write-protected meaning user will not be able to flash the BIOS. On Off Enabled Disabled 14 Veriton Z290G Service Guide - Acer Veriton Z291G | Service Guide - Page 23
Video Memory Technology mode. Select to specify the maximum memory size that can be allocated as graphics memory using the Intel Dynamic Video Memory Technology. Value Enabled Disabled Enabled Disabled Enabled Disabled 1 MB 8 MB Fixed DVMT 128 MB 256 MB Maximum Veriton Z290G Service Guide 15 - Acer Veriton Z291G | Service Guide - Page 24
. Enables or disables the onboard USB controller. Enables or disables support for a USB mouse and USB keyboard. When enabled, any USB mouse or USB keyboard can control the system even when there is no USB driver loaded onto the system. If set to Auto, a USB devices with a Veriton Z290G Service Guide - Acer Veriton Z291G | Service Guide - Page 25
value is S3 (STR), the suspend mode is suspend to RAM, i.e., the system shuts down with the exception of a refresh current to the system memory. Enables or disables the system to wake up from a power Enabled Disabled Enabled Disabled Power Off Power On Last State Veriton Z290G Service Guide 17 - Acer Veriton Z291G | Service Guide - Page 26
goes beyond 105 °C. When enabled, fan speed will speed up or slow down depending on the system temperature. Enabled Disabled Enabled Disabled Enabled Disabled 18 Veriton Z290G Service Guide - Acer Veriton Z291G | Service Guide - Page 27
electromagnetic interference). Set this field to Enabled to reduce this EMI level. This reduces interference problems with other electronics in the area. Note: Remember to disable the Spread Spectrum feature if It is only accessible when the EIST function is disabled. Veriton Z290G Service Guide 19 - Acer Veriton Z291G | Service Guide - Page 28
Password Change HDD Password Security Option Removable Device Boot Description Displays the supervisor password status (basically, the BIOS password). When set to Installed, this password will allow based external hard drive to boot up the system. Enabled Disabled 20 Veriton Z290G Service Guide - Acer Veriton Z291G | Service Guide - Page 29
field to enable BIOS TPM/TCG support and allow the Displays the TPM ownership status. When the TPM is cleared, this field set to Unowned. Owned Unowned Notes: For TPM-related fields • Trusted Platform Module (TPM) Management is feature set in Windows Vista and Windows Veriton Z290G Service Guide 21 - Acer Veriton Z291G | Service Guide - Page 30
. You will be prompted to confirm the password removal. 4. Press Enter. 5. Press F10 to save the changes you made and close the Setup Utility. 22 Veriton Z290G Service Guide - Acer Veriton Z291G | Service Guide - Page 31
be prompted to load the system defaults. 2. Select OK, then press Enter. 3. Press F10 to save the changes you made and close the Setup Utility. Veriton Z290G Service Guide 23 - Acer Veriton Z291G | Service Guide - Page 32
Save & Exit Setup Execute this menu to save the changes made and closes the Setup Utility. Keyboard shortcut: F10 Exit Without Saving Execute this menu to closes the Setup Utility without making any changes. 24 Veriton Z290G Service Guide - Acer Veriton Z291G | Service Guide - Page 33
provides step-by-step instructions on how to disassemble the computer for maintenance and troubleshooting purposes. Disassembly Tools In performing the disassembly process, you will computer on a flat, steady surface with the rear cover facing upward. Veriton Z290G AIO Computer Service Guide 25 - Acer Veriton Z291G | Service Guide - Page 34
Stand 1. Perform the "Pre-disassembly Procedure" on page 25. 2. Remove the plastic shell covering the computer stand screws. 3. Remove the screws securing the computer stand. Quantity 3 Color Chrome Torque 4.0 +/- 0.3 kgf-cm Part Number 86.00J97.668 26 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 35
4. Remove the computer stand. Removing the Side Bars 1. Perform the "Pre-disassembly Procedure" on page 25. 2. Remove the screws securing the side bars. Quantity 2 Color Black Torque 4.0 +/- 0.3 kgf-cm Part Number 86.ZA324.8R0 Veriton Z290G AIO Computer Service Guide 27 - Acer Veriton Z291G | Service Guide - Page 36
inner tabs from the chassis, then detach the bars. Removing the Front Bezel 1. Perform the "Pre-disassembly Procedure" on page 25. 2. Remove the side bars by following the procedure described on the previous turn it over to access the webcam cable. 28 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 37
previous section. 2. Disconnect the webcam cable from the webcam module. 3. Push the tabs securing the webcam module. 4. Remove the webcam module from the front bezel. Veriton Z290G AIO Computer Service Guide 29 - Acer Veriton Z291G | Service Guide - Page 38
.cm Part Number 86.ZA324.8R0 3. Detach the LCD assembly from the rear cover and turn it over to access the LCD panel cables. 30 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 39
4. Disconnect the LCD and inverter cables from the mainboard. 5. Disconnect the touchscreen film cable from the touchscreen control board. 6. Disconnect the touchscreen function cable from both the mainboard and the touchscreen control board. Veriton Z290G AIO Computer Service Guide 31 - Acer Veriton Z291G | Service Guide - Page 40
LCD LVDS Cable 1. Remove the LCD assembly by following the procedure described on the previous section. 2. Disconnect the LCD cable from the LCD board. 32 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 41
Torque 4.0 +/- 0.3 kgf.cm Part Number 86.00K96.644 3. Detach the LCD panel bracket from the LCD panel, then turn over the inverter board bracket to access the inverter board cables. 4. Disconnect the inverter board cables from the inverter board. Veriton Z290G AIO Computer Service Guide 33 - Acer Veriton Z291G | Service Guide - Page 42
5. Remove the screws securing the inverter board. Quantity 2 Color Chrome Torque 4.5 +/- 0.3 kgf.cm 6. Remove the inverter board cage from its bracket. Part Number 86.7A554.6R0 34 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 43
cable from the ODD. 3. Remove the screw securing the ODD bracket to the chassis. Quantity 1 Color Chrome Torque 4.0 +/- 0.3 kgf.cm Part Number 86.00K96.644 Veriton Z290G AIO Computer Service Guide 35 - Acer Veriton Z291G | Service Guide - Page 44
4. Slide the ODD out of the rear cover. 5. Remove the screw securing the ODD bracket. Quantity 2 Color Chrome Torque 2.0 +/- 0.2 kgf.cm 6. Detach the ODD bezel from the module. Part Number 86.00K77.223 36 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 45
Number 86.00K96.644 3. Slide the HDD assembly towards the ODD area to disengage the cage's tabs from the chassis, then remove the HDD assembly. Veriton Z290G AIO Computer Service Guide 37 - Acer Veriton Z291G | Service Guide - Page 46
4. Remove the screws securing the hard drive to its cage. Quantity 4 Color Chrome 5. Slide the hard drive out of its cage. Torque 4.5 +/- 0.3 kgf.cm Part Number 86.00K96.644 38 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 47
the system fan cable from the mainboard. 3. Remove the screw securing the system fan. Quantity 2 Color Chrome Torque 2.0 +/- 0.2 kgf.cm Part Number 86.7A122.4R0 Veriton Z290G AIO Computer Service Guide 39 - Acer Veriton Z291G | Service Guide - Page 48
system fan by following the procedure described on the previous section. 3. Loosen the screws securing the heat sink. Quantity 4 Color Chrome Torque 4.5 +/- 0.3 kgf.cm 40 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 49
4. Remove the heat sink. Removing the Memory Modules 1. Remove the LCD assembly by following the procedure described on the page 30. 2. Open the holding clips securing the memory modules (a), then remove the memory modules from the DIMM slots (b). Veriton Z290G AIO Computer Service Guide 41 - Acer Veriton Z291G | Service Guide - Page 50
/LED Assembly 1. Remove the LCD assembly by following the procedure described on the page 30. 2. Disconnect the power button/LED cable from the mainboard. 42 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 51
3. Remove the power button/LED assembly from the front bezel. Removing the Speakers 1. Remove the LCD assembly by following the procedure described on the page 30. 2. Disconnect the speaker cable from the mainboard. Veriton Z290G AIO Computer Service Guide 43 - Acer Veriton Z291G | Service Guide - Page 52
5. Remove the heat sink by following the procedure described on page 40. 6. Remove the memory modules by following the procedure described on page 41. 7. Remove the webcam cable by following the Chrome Torque 4.5 +/- 0.3 kgf.cm Part Number 86.7A554.6R0 44 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 53
board. • The RTC battery has been highlighted with a yellow circle in the above image. Detach the RTC battery and follow local regulations for disposing it. Veriton Z290G AIO Computer Service Guide 45 - Acer Veriton Z291G | Service Guide - Page 54
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the POST error indicators and general troubleshooting instructions. Procedures for BIOS recovery and clearing CMOS data are in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options can page. Veriton Z290G AIO Computer Service Guide 47 - Acer Veriton Z291G | Service Guide - Page 56
full memory sizing module. Verify that flat mode is enabled. If memory sizing module not executed, start memory refresh and do memory sizing in bootblock code. Do additional chipset initialization. Re-enable CACHE. Verify that flat mode is enabled. 48 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 57
memory and control is given to it. BIOS now executes out of RAM. Both key sequence and OEM specific method is checked to determine if BIOS recovery is forced. Main BIOS checksum is tested. If BIOS recovery register. Give control to F000 ROM at F000:FFF0h. Veriton Z290G AIO Computer Service Guide 49 - Acer Veriton Z291G | Service Guide - Page 58
information. USB controllers are initialized at this point. Initializes DMAC-1 & DMAC-2. Initialize RTC date/time. Test for total memory installed in the system. Also, Check for DEL or ESC keys to limit memory test. Display total memory in the system. 50 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 59
display if needed. Uninstall POST INT1Ch vector and INT09h vector. Deinitializes the ADM module. Prepare BBS for Int 19 boot. End of POST initialization of chipset registers. Save system context for ACPI. Passes control to OS Loader (typically INT19h). Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 60
when the RAM read/write test fails. The base memory (memory below 1MB) size that is reported in the CMOS (offset 15h) mismatches with the actual size detected. This condition may occur when the hole is set at 512K base memory or when CMOS is corrupted. 52 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 61
IDE/ATAPI devices in POST. The IDE/ATAPI device configured as Slave in the 4th IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. Veriton Z290G AIO Computer Service Guide 53 - Acer Veriton Z291G | Service Guide - Page 62
as Slave in the 5th IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. The IDE/ may indicate the need to replace the hard disk. 54 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 63
DMA controller. This is a fatal error, often indication a problem with system hardware. BIOS could not write to the NVRAM block. This message appears (usually Memory or I/O). A PCI adapter generated an I/O resource conflict when configured by BIOS POST. Veriton Z290G AIO Computer Service Guide 55 - Acer Veriton Z291G | Service Guide - Page 64
. Indicates that key is pressed during the BIOS POST. The POST will load and use default CMOS settings. The password entered does not match the password set in the setup. This condition may occur for both Supervisor and User password verification. 56 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 65
in Power Management Property of Mode is set to Enabled. the Control Panel. • Reload software from Recovery CD. Blinking cursor only; system does not work. • IDE drive connection/cables • IDE disk drives • See "Undetermined Problems". • Mainboard Veriton Z290G AIO Computer Service Guide 57 - Acer Veriton Z291G | Service Guide - Page 66
memory modules are installed properly and the contact leads are clean before diagnosing any system problems messages are displayed. • CD may have dirt or foreign material on it. Check with a known good disc. • Ensure the CD/DVD-ROM driver is problems. 58 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 67
For an external modem, make sure Power on By Ring in BIOS Setup or Power Management is set to Enabled. For the PCI Symptoms Symptom/Error Video memory test failed.Video adapter failed. Display problem • Incorrect colors • No adapter card • Mainboard Veriton Z290G AIO Computer Service Guide 59 - Acer Veriton Z291G | Service Guide - Page 68
Executing software shutdown from • Enter CMOS Setup and load the default settings. Windows98 Start menu does not turn off the • Reload software from Recovery CD. system. (Only pressing power button can turn off the system). No system power Mainboard 60 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 69
unit during the BIOS recovery process. • The BIOS crisis recovery disk should be prepared in a computer running the Windows XP or Windows Vista OS. Creating the BIOS Crisis Recovery Disk 1. and close the Setup utility. 9. Select Ok, then press Enter. Veriton Z290G AIO Computer Service Guide 61 - Acer Veriton Z291G | Service Guide - Page 70
settings made in the Setup Utility caused error messages to be unreadable. This procedure will clear the BIOS supervisor password as well. Use the CMOS1 jumper to clear the CMOS data. • 1-2 position: the changes you made and close the Setup Utility. 62 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 71
System Architecture Chapter 5 This chapter shows the block diagram and board layout of the Veriton Z290G AIO computer. Block Diagram The core subsystems of the Veriton Z290G computer are depicted in the following block diagram. Veriton Z290G AIO Computer Service Guide 63 - Acer Veriton Z291G | Service Guide - Page 72
slot for optional WLAN module (802.11 b/g/n) DDR3 slot 1 DDR3 slot 2 Processor LCD cable connector Processor fan cable connector HDD SATA cable connector Inverter cable connector Touchscreen panel connector ODD power cable connector ODD SATA cable connector Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 73
-out jack Clear CMOS jumper Speaker cable connector Power button/LED cable connector Headphone jack Microphone jack Card reader Side USB ports Brightness control keys Veriton Z290G AIO Computer Service Guide 65 - Acer Veriton Z291G | Service Guide - Page 74
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listing of the Veriton Z290G computer global configurations. Refer to this list when ordering for repair parts or for RMA (Return Merchandise Authorization). IMPORTANT Part number changes will not be noted in this printed Service Guide. The part numbers listed in this Service Guide may differ from - Acer Veriton Z291G | Service Guide - Page 76
Exploded Diagram No. Component 1 Side bars 2 LCD panel bracket 3 HDD cage 4 Rear cover assembly 5 ODD bezel 6 Inverter board bracket 7 ODD bracket 8 Power button/LED assembly 9 LCD panel 10 Front bezel 68 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 77
DDRIII 1333MHZ UNIFOSA GU672203EP0200 LF 128*8 0.065UM MEMORY 2GB DDRIII 1333MHZ HYNIX HMT325S6BFR8CH9 LF 256*8 46NM MEMORY 2GB DDRIII 1333MHZ MICRON MT8JSF25664HZ1G4D1 LF 256*8 0.055UM KN.1GB0H.017 KN.1GB07.004 KN.1GB0B.035 KN.2GB04.017 KN.2GB0G.018 Veriton Z290G AIO Computer Service Guide 69 - Acer Veriton Z291G | Service Guide - Page 78
TLF1 LF 250NIT 5MS 1000:1 HF Touchscreen panel ASSEMBLY LCD 18.5" W/TOUCH PANEL&TOUCH CONTROL BOARD TOUCH PNL 18.5" RESISTIVE SINGLE-TOUCH PANEL PANEL TOUCH FILM ETURBO S5-185E18P5Z1PD6 LK.18008.010 LK.18005.027 LK.18005.028 6M.VBK01.001 PC.14600.003 70 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 79
BRACKET 60.VBK01.001 42.VBK01.002 60.VBK01.005 60.VBK01.006 42.VBK01.001 60.VBK01.004 33.VBK01.002 33.VBK01.001 Veriton Z290G AIO Computer Service Guide 71 - Acer Veriton Z291G | Service Guide - Page 80
Inverter board cover Part Name DVD-RW ODD BEZEL TOUCH PANEL BRACKET LEFT TOUCH PANEL BRACKET RIGHT Cables Power button/LED cable POWER LED SWITCH CABLE ODD SATA cable ODD SATA CABLE Inverter board cable INVERTER .VBK01.002 50.VBK01.004 50.VBK01.007 72 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 81
.311 KB.PS203.309 KB.PS203.289 KB.PS203.287 KB.PS203.284 KB.PS203.286 KB.PS20B.103 KB.PS203.318 KB.PS203.302 Veriton Z290G AIO Computer Service Guide 73 - Acer Veriton Z291G | Service Guide - Page 82
.290 KB.PS203.292 KB.PS203.301 KB.PS203.295 KB.PS203.321 KB.PS203.297 KB.PS203.299 KB.PS203.296 KB.PS203.304 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 83
Category PS/2 keyboard (continuation) Wireless keyboard Part Name KEYBOARD PS/2 105 KEY CHICONY KB-07596S025522V BLACK SWEDISH W/O EKEY KEYBOARD PS/2 105KEY CHICONY KB- KB.RF403.211 KB.RF403.234 KB.RF403.228 KB.RF403.240 KB.RF403.232 KB.RF403.243 Veriton Z290G AIO Computer Service Guide 75 - Acer Veriton Z291G | Service Guide - Page 84
Category Wireless keyboard (continuation) 76 Part Name KEYBOARD CHICONY KG-0917 RF2.4 85KEY BLACK THAILAND KEYBOARD CHICONY KG-0917 RF2.4 85KEY BLACK TRADITIONAL 229 KB.RF403.217 KB.RF403.236 KB.RF403.231 KB.RF403.230 KB.RF403.216 KB.RF403.175 KB.RF403.222 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 85
(continuation) Mouse PS/2 mouse Wireless mouse Screws Miscellaneous Part Name TOUCH PANEL TAPE LEFT/RIGHT TOUCH PANEL TAPE UPPER/LOWER MS.11200.059 86.NBY01.003 86.VBK01.001 86.VBK01.004 86.VBK01.003 86.VBK01.002 86.VBK01.005 47.VBK01.002 47.VBK01.001 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 86
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Appendix A Model Definitions and Configurations This appendix provides features summary for the Veriton Z290G computer configurations. Veriton Z290G AIO Computer Service Guide 79 - Acer Veriton Z291G | Service Guide - Page 88
80 Veriton Z290G Model Configuration Common features • Project name: vMarr • Processor: ATMD525B • Model: VZ290G • Card reader: Yes • Chassis: HX101B • Optical type RF2.4/0910B RF2.4/0910B US type PS2/0810 PS2/0810 US type W7PR32 W7PR32 W7HP64 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 89
Motorola Bluetooth Wireless Headset H300 Memory Key Vendor Buffalo Buffalo X Bridge Motorola Logitech Motorola Sony Acer Acer Dell Dell Dell Dell Hawk Dell FarEasTone Chunghwa Telecom Westinghouse Panasonic Huawei Canon PQI Transcend Apacer A-Data Transcend Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 90
USB ODD USB Hub and Others USB Keyboard/Mouse USB Printer USB Speaker/Joystick Wireless Printer Memory Stick Multimedia Card SD Card xD Card Device Name 2.5-inch Portable 80 GB Hard Transcend A-DATA RiDATA SanDisk Apacer SanDisk Kingston Olympus Fujifilm Veriton Z290G AIO Computer Service Guide 82 - Acer Veriton Z291G | Service Guide - Page 91
Veriton Z290G AIO Computer Service Guide Approved Vendor List (AVL) Component Mainboard kit Vendor Front bezel Chassis Processor Memory Hard drive 8X GT31N (R5-1) LF W/O bezel SATA with Renesas Solution (HF + Windows 7) KU.0080D.054 ODD PLDS Super-Multi DRIVE 12.7mm Tray DL 8X DS-8A4SH LF - Acer Veriton Z291G | Service Guide - Page 92
Veriton Z290G AIO Computer Service Guide 84 Component Card reader Wireless LAN kit Modem TPM module Vendor JMicron .5WXGA D18.5WXGA D18.5WXGA D18.5WXGA D18.5WXGA Samsung D18.5WXGA Adapter PS/2 mouse Wireless mouse PS/2 keyboard Delta Hipro Lite-On Logitech Chicony 65W 65W PS2/0810 PS2/0810 - Acer Veriton Z291G | Service Guide - Page 93
85 Veriton Z290G AIO Computer Service Guide Component PS/2 keyboard (continuation) Vendor Chicony Type PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 - Acer Veriton Z291G | Service Guide - Page 94
Veriton Z290G AIO Computer Service Guide 86 Component PS/2 keyboard (continuation) Vendor Chicony Lite-On Lite-On Lite-On Lite-On Lite-On Lite-On Lite-On Lite-On Lite-On - Acer Veriton Z291G | Service Guide - Page 95
87 Veriton Z290G AIO Computer Service Guide Component PS/2 keyboard (continuation) Vendor Lite-On Type PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/0810 PS2/ - Acer Veriton Z291G | Service Guide - Page 96
Veriton Z290G AIO Computer Service Guide 88 Component USB keyboard Vendor Chicony Type USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 - Acer Veriton Z291G | Service Guide - Page 97
89 Veriton Z290G AIO Computer Service Guide Component USB keyboard (continuation) Vendor Chicony Lite-On Type USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 - Acer Veriton Z291G | Service Guide - Page 98
Veriton Z290G AIO Computer Service Guide 90 Component USB keyboard (continuation) Vendor Lite-On Type USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 - Acer Veriton Z291G | Service Guide - Page 99
91 Veriton Z290G AIO Computer Service Guide Component USB keyboard (continuation) Vendor Lite-On Wireless keyboard Chicony Type USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 USB/0810 RF2.4/0910B RF2.4/0910B RF2.4/0910B - Acer Veriton Z291G | Service Guide - Page 100
Veriton Z290G AIO Computer Service Guide 92 Component Vendor Wireless keyboard Chicony (continuation) Type RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/0910B RF2.4/ - Acer Veriton Z291G | Service Guide - Page 101
and valuable support resources whenever you need them. In the Technical Information section you can download information on all Acer notebook, desktop, All-In-One (AIO) and server models including: • Service guides for all models • User's manuals • Training materials • BIOS updates • Software - Acer Veriton Z291G | Service Guide - Page 102
Veriton Z290G AIO Computer Service Guide 94 - Acer Veriton Z291G | Service Guide - Page 103
27 speakers 43 system fan 39 tools 25 webcam cable 42 webcam module 29 display inverter board, remove 33 LCD assembly, remove 30 LCD LVDS cable, remove 32 LCD panel bracket, remove 33 troubleshooting 59 VGA out support 5 E environmental requirements 2 Ethernet port location 5 specifications 7 95 - Acer Veriton Z291G | Service Guide - Page 104
drive 1 online support information 93 operating system 1 optical disc drive bezel, part number 72 bezel, remove 36 bracket, part number 71 bracket, remove 36 location 5 part number 70 remove 35 SATA cable, part number 72 specifications 7 troubleshooting 58 Veriton Z290G AIO Computer Service Guide - Acer Veriton Z291G | Service Guide - Page 105
17 power button, part number 71 power management configure 17 specifications 2 Power-On Self-Test checkpoints 50 error messages 52 Veriton Z290G AIO Computer Service Guide processor check type/speed 12 specifications 6 troubleshooting 57 Product Information menu 12 PS/2 keyboard port 5 PS/2 mouse - Acer Veriton Z291G | Service Guide - Page 106
specification 1 troubleshooting BIOS checkpoints 48 BIOS recovery 61 clearing CMOS 62 component failure 57 hardware diagnostic procedure 47 online support 29 specifications 8 wireless LAN antennas, part number 69 module, part number 69 specifications 7 98 Veriton Z290G AIO Computer Service Guide