Acer Aspire M5-481PT Acer Aspire M5-481T, PT, and TG Notebook Service Guide - Page 168

Troubleshooting Introduction 0 This chapter contains information about troubleshooting common problems associated with the notebook. General Information 0 The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem. 2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or repeating the operation that led to the problem. 3. Use Table 4-1 with the verified symptom to determine the solution. Symptoms (Verified) Power On Issues No Display Issues LCD Failure Internal Keyboard Failure Touchpad Failure Internal Speaker Failure Internal Microphone Failure Audio and Cardreader Failure Other Functions Failure 4. If the Issue is still not resolved, refer to Online Support Information. Troubleshooting 4-3