Acer Aspire V3-571G Acer Aspire V3-571 and V3-571G Notebook Service Guide - Page 189

Internal Microphone Failure If the internal microphone fails, perform the following: Start OK Check M/B MIC cable NG OK Re-assemble the MIC cable to M/B Check MIC wire of LCD module OK Swap M/B NG Swap MIC wire of LCD module Figure 4:7. Internal Microphone Failure 1. Check that the microphone is enabled. Navigate to Start > Control Panel > Hardware and Sound > Sound and select the Recording tab. 2. Right click on the Recording tab and select Show Disabled Devices (clear by default). The microphone appears on the Recording tab. 3. Right click on the microphone and select Enable. 4. Select the microphone then click Properties. Select the Levels tab. 5. Increase the volume to the maximum setting and click OK. 6. Test the microphone hardware: • Select the microphone and click Configure. • Select Set up microphone. • Select the microphone type from the list and click Next. • Follow the on-screen prompts to complete the test. 7. If the issue is still not resolved, refer to Online Support Information on page 8-2. 4-11 Troubleshooting