Adaptec 2252300-R User Guide

Adaptec 2252300-R - RAID 3805 Controller Manual

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  • Adaptec 2252300-R | User Guide - Page 1
    Adaptec Storage Manager User's Guide For Direct Attached Storage
  • Adaptec 2252300-R | User Guide - Page 2
    information only and is subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, Adaptec, Inc. assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein
  • Adaptec 2252300-R | User Guide - Page 3
    installing or using your Adaptec product, check this document first-you will find answers to most of your questions. If you need further assistance, use the support options listed below. To expedite your service, have your computer in front of you. Technical Support Identification (TSID) Number
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    on the Internet. You may not use the Software in a computer service business, including in time sharing applications. The Software contains trade secrets INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR LOSS OF DATA, EVEN IF ADAPTEC OR A LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR
  • Adaptec 2252300-R | User Guide - Page 5
    gives its express consent, including an express waiver of the terms of this Agreement, in writing signed by an officer of Adaptec. You assume full responsibility for the use of the Software and agree to use the Software legally and responsibly. This Agreement shall be governed by
  • Adaptec 2252300-R | User Guide - Page 6
    in this Guide 11 Part I: Getting Started 1 Introduction to Adaptec Storage Manager Getting Started Checklist 14 About Adaptec Storage Manager 14 About the Adaptec Storage Manager Agent 14 Growing Your Storage Space with Adaptec Storage Manager 15 System Requirements 17 Controller Support 17
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    31 Creating Logical Drives 33 Managing Your Storage Space 40 Part II: Monitoring and Modifying Your Storage Space 4 Exploring Adaptec Storage Manager Working in Adaptec Storage Manager 43 Overview of the Main Window 43 Revealing More Device Information 48 Checking System Status from the Main
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    10 Updating and Customizing Adaptec Storage Manager Updating Adaptec Storage Manager 110 Adding Enhanced Features 110 Setting Preferences and Changing Views 111 Managing Remote Systems 112 Working with Display Groups 116 11 Solving Problems General Troubleshooting Tips 121 Identifying a Failed
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    Contents ● 9 Non-redundant Logical Drives (RAID 0 139 RAID 1 Logical Drives 140 RAID 1 Enhanced Logical Drives 140 RAID 10 Logical Drives 141 RAID 5 Logical Drives 142 RAID 5EE Logical Drives 143 RAID 50 Logical Drives 144 RAID 6 Logical Drives 145 RAID 60 Logical Drives 145 C Quick Answers
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    controllers, servers, and enclosures. This User's Guide describes how to install and use Adaptec Storage Manager to build and manage Adaptec direct attached storage-a RAID controller and disk drives which reside inside, or are directly attached to, the computer accessing them, similar to the basic
  • Adaptec 2252300-R | User Guide - Page 11
    Guide, see page 11.) ● Part II: Using Adaptec Storage Manager-Once your storage space is built, refer to this section for help protecting, modifying, monitoring, and troubleshooting to in this User's Guide are known to computer users by multiple names. In this User's Guide, this terminology is used:
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    Part I: Getting Started In this part: Introduction to Adaptec Storage Manager 13 Installing Adaptec Storage Manager 18 Building Your Storage Space 25
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    Storage Manager Agent 14 Growing Your Storage Space with Adaptec Storage Manager 15 System Requirements ...17 Controller Support...17 This chapter describes Adaptec Storage Manager and the Adaptec Storage Manager Agent, explains the concept of a "storage space" and provides a checklist of getting
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    Adaptec Storage Manager Agent When Adaptec Storage Manager is installed on a system, the Adaptec Storage Manager Agent is also installed automatically. The Agent is like a service therefore won't require the user interface described in this User's Guide), you can choose to run the Agent only on those
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    used to build a RAID 5 logical drive. Business and Customer Data RAID 5 Local System Server with RAID Controller and Disk Drives System running Adaptec Storage Manager An Advanced Storage Space This example shows how you can grow your storage space to meet the expanding requirements of your
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    and monitor all the controllers, enclosures, and disk drives in the storage space from the local system (see page 26). Network (SAN) Connection Server running Adaptec Storage Manager Agent Storage enclosures with disk drives installed RAID 50 Local System RAID 5 System running
  • Adaptec 2252300-R | User Guide - Page 17
    (Enterprise, Standard, Web Edition 32-bit or 64-bit with current service pack), Windows 2000 (Server, Advanced Server, Professional), or Windows XP Professional 32-bit or 64-bit ● Red Hat® Linux ● SUSE Linux Note: For the latest on Adaptec's support of Linux, or to download driver sources, visit www
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    ...20 Installing on UnixWare or OpenServer 21 Installing on Solaris...21 Installing on VMWare...22 Using Adaptec Storage Manager with a Firewall 22 Running Adaptec Storage Manager from the CD 23 Adaptec Storage Manager must be installed on every system that will be part of your storage space
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    17 for a list of supported operating systems. Note: You need administrator or root privileges to install Adaptec Storage Manager. For details a silent installation, follow the instructions in Appendix A. To install Adaptec Storage Manager: 1 Insert the Adaptec Storage Manager Installation CD. The
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    on systems running Linux. See System Requirements on page 17 for a list of supported operating systems. Adaptec Storage Manager includes the Java Runtime Environment (JRE). Note: If a previous version of Adaptec Storage Manager is installed on your system, you must remove it before beginning this
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    CD mounts automatically. (If it doesn't, manually mount the CD using a command similar to the one shown below. Refer to your operating system documentation for detailed instructions.) mount -F hsfs -o ro/dev/dsk/c1t0d0s2/mnt 2 Install Adaptec Storage Manager: pkgadd -d//solaris/manager
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    drives. For more information, refer to the Command Line Interface User's Guide on the Adaptec Storage Manager Installation CD. 5 To use Adaptec Storage Manager to connect remotely from another system, you must open the Windows firewall. Refer to your operating system documentation for instructions.
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    , as described earlier in this chapter. D Continue to build, customize, and manage your storage space as described in the rest of this User's Guide. Running Adaptec Storage Manager from the CD Note: Before you begin, ensure that your system is set up to boot from a CD. Check the system BIOS
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    Chapter 2: Installing Adaptec Storage Manager ● 24 3 Review the license information, then press Enter. The main CD menu opens. 4 Click Launch Configuration Utility. Adaptec Storage Manager opens. 5 In the tool bar, click Create. The Configuration wizard opens. 6 Continue with Creating Logical Drives
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    Systems 30 Logging into Remote Systems from the Local System 31 Creating Logical Drives...33 Managing Your Storage Space 40 Follow the instructions in this chapter to start Adaptec Storage Manager, log in to each system in your storage space, and create logical drives. (For more information, see
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    the rest of this chapter: 1 Choose at least one management system (see the next section). 2 Start and log in to Adaptec Storage Manager on the management system (see page 27). 3 Start Adaptec Storage Manager or the Agent on all other systems (see page 30). 4 Log in to all other systems from the
  • Adaptec 2252300-R | User Guide - Page 27
    log in to the full Adaptec Storage Manager application. It also explains how Adaptec Storage Manager uses existing operating system systems and view their properties windows, view event logs, save configuration files and support archives, and browse the online Help. You cannot make any changes to
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    Your Storage Space ● 28 Starting and Logging In Note: You need root privileges to run Adaptec Storage Manager. To start Adaptec Storage Manager and log in on the local system, follow the instructions for your operating system: ● For Windows, see the following section. ● For Linux, see page 29
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    a new controller on the local system, the New Hardware Detected window opens. Click Register Now, then follow the on-screen instructions to complete the registration. 5 Continue with Starting Adaptec Storage Manager on Remote Systems on page 30. UnixWare or OpenServer 1 Change to the directory where
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    the user interface described in this User's Guide), you can run the Agent only. To start the full Adaptec Storage Manager application, follow the instructions in Starting and Logging In Tools, then double-click Services. 3 In the list of services, check that the Adaptec Storage Manager Agent is
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    remote systems from the local system. Once you have logged in to a remote system, it automatically appears in the Enterprise View each time you start Adaptec Storage Manager on the local system. You can work with a remote system's controllers, disk drives, and logical drives as if they were part of
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    of the remote system. The default port number is 34571. 5 Click Connect. Adaptec Storage Manager connects to the remote system and adds it to the list of window opens. Click Register Now, then follow the on-screen instructions to complete the registration. 7 Continue with Creating Logical Drives on
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    set RAID levels, determine logical drive size, and configure advanced settings manually. Use the custom method when you want to create specific logical drives with any or all available disk drives. For instructions, see page 36. Note: Adaptec recommends that you not combine SAS and SATA disk drives
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    Chapter 3: Building Your Storage Space ● 34 3 When the wizard opens, ensure that Express configuration... is selected, then click Next. 4 Review the information that is displayed. To exclude specific disk drives, specify a size for the logical drives, or to make other changes to the configuration,
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    drive(s), indicated by a magnifying glass moving across the new logical drive icon in the Logical Devices View. The configuration is saved on the Adaptec controller and on the physical drives. A magnifying glass means that a logical drive is being built. It disappears once the logical drive has been
  • Adaptec 2252300-R | User Guide - Page 36
    varies depending on your operating system. See Controller Support on page 17 for more information. To continue, see Managing Your Storage Space on page 40. Custom Configuration (Advanced) Custom configuration helps you build your storage space manually by stepping you through the process of creating
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    cannot include spaces. 7 On the right side of the window, select the disk drives you want to use in the logical drive. Adaptec Storage Manager prompts you to select the correct number of disk drives. Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive
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    Chapter 3: Building Your Storage Space ● 38 By default, Adaptec Storage Manager automatically sets the size of the logical drive and maximizes the capacity of the disk drives you select. (To set a custom size for
  • Adaptec 2252300-R | User Guide - Page 39
    drive that you want to create on the controller. 12 Click Next, then review the logical drive settings. This example shows two logical drives with RAID 5 are in the Logical Devices View. The configuration is saved on the Adaptec controller and on the physical drives. A magnifying glass means that
  • Adaptec 2252300-R | User Guide - Page 40
    then create logical drives by repeating the steps in this chapter. The next section of this User's Guide, Part II: Monitoring and Modifying Your Storage Space, introduces the features of Adaptec Storage Manager and describes how to protect, monitor, modify, and maintain your storage space. To become
  • Adaptec 2252300-R | User Guide - Page 41
    II: Monitoring and Modifying Your Storage Space In this part: Exploring Adaptec Storage Manager 42 Protecting Your Data 52 Modifying Your Direct Attached Storage Physical Devices 80 Monitoring Status and Activity 92 Updating and Customizing Adaptec Storage Manager .. 109 Solving Problems 120
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    of the Main Window 43 Revealing More Device Information 48 Checking System Status from the Main Window 49 Getting Help ...49 Logging Out of Adaptec Storage Manager 50 Uninstalling Adaptec Storage Manager 50 Before you build your storage space, familiarize yourself with the main features of
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    a specific component are available on right-click menus.) For simplicity, the tasks in this User's Guide are explained mainly using menu bar options. About the Actions Menu Most of the main tasks in Adaptec Storage Manager are available from the Actions menu on the menu bar. Options that appear on
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    tree with one main branch, the Direct Attached Storage branch, which displays automatically if you selected Direct Attached Storage when you installed Adaptec Storage Manager. Note: Two other branches of the Enterprise View-the iSCSI Storage branch and the Network Attached Storage branch-are not
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    Chapter 4: Exploring Adaptec Storage Manager ● 45 What do the Enterprise View icons mean? Icon Description System with direct attached storage controller and directly attached disk drives or enclosures
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    Chapter 4: Exploring Adaptec Storage Manager ● 46 What do the icons in the Physical Devices View mean? Icon Description Ready disk drive, not part of any logical drive Disk
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    Chapter 4: Exploring Adaptec Storage Manager ● 47 Click on a logical drive to highlight the disk drives that comprise it in the Physical Devices View. Five disk drives (plus one
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    Chapter 4: Exploring Adaptec Storage Manager ● 48 Revealing More Device Information You can reveal more information about disk above) to see all the disk drives in an enclosure. Note: Not all enclosures are supported by Adaptec Storage Manager. Unsupported enclosures do not appear in Enclosure View.
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    isolation, that helps you identify the source of a problem when it occurs. See Identifying a Failed or Failing Adaptec Storage Manager online Help includes conceptual information, glossary definitions, and descriptions of on-screen menus and items, in addition to step-by-step instructions Guide.
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    . 3 Enter your user name and password, then click Connect. Uninstalling Adaptec Storage Manager To uninstall Adaptec Storage Manager, follow the instructions for your operating system. Uninstalling From Windows Systems To uninstall Adaptec Storage Manager from a Windows system, use the Add or Remove
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    Storage Manager ● 51 Uninstalling From Solaris Systems To uninstall Adaptec Storage Manager from a Solaris system, type this command: pkgrm StorMan Adaptec Storage Manager is uninstalled. Uninstalling From VMWare Systems To uninstall Adaptec Storage Manager from a VMWare system, type this command
  • Adaptec 2252300-R | User Guide - Page 52
    to the standard (RAID 0, RAID 1, RAID 5, RAID 10, RAID 50) and enhanced (RAID 1E, RAID 5EE, RAID 6, RAID 60) RAID levels, controllers with the Adaptec Advanced Data Protection Suite include additional methods of protecting the data on your storage space. This chapter describes how to use hot spares
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    is at least as big as the largest disk drive it might replace. ● Adaptec recommends that you not designate a SAS hot spare for a logical drive comprising SATA Do the Hot Spare Icons Mean? on page 54 for help solving the problem.) A plus sign also appears beside each existing logical drive. Any other
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    as a dedicated hot spare. (A yellow plus sign indicates an error. See What Do the Hot Spare Icons Mean? on page 54 for help solving the problem.) 4 To use the same dedicated hot spare to protect another logical drive (create a pool hot spare), repeat Step 2 and Step 3. What Do the Hot Spare
  • Adaptec 2252300-R | User Guide - Page 55
    Chapter 5: Protecting Your Data ● 55 Removing or Deleting a Dedicated Hot Spare You can delete a dedicated hot spare or remove it from a logical drive. You may want to do this to: ● Make disk drive space available for another logical drive. ● Make a dedicated hot spare into a global hot spare. ●
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    feature; if the snapshot feature is locked, see Adding Enhanced Features on page 110 for information on purchasing a feature key. Snapshots are only supported on Windows and Linux operating systems. A snapshot is a frozen image of a logical drive at a particular point in time. You can copy the data
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    with backup to, the 3 In click the name of the of the target logical drive (in this example, "Device1"). Note: Only logical drives that can support the snapshot are listed. 4 Click Yes to create the snapshot. The snapshot is created on the target logical drive, which now appears in
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    (in this example, "LogicalB2"). Note: Only logical drives that can support the snapshot are listed. 3 Click Yes to create the snapshot. The a Snapshot When a snapshot is no longer needed, you can delete it from Adaptec Storage Manager. To delete a snapshot: 1 In the Logical Devices View, right-
  • Adaptec 2252300-R | User Guide - Page 59
    Modifying Your Direct Attached Storage 6 In this chapter... Understanding Logical Drives 60 Creating and Modifying Logical Drives 61 Fine-tuning Logical Drives ...64 Verifying Logical Drives ...66 Increasing the Capacity of a Logical Drive 68 Changing the RAID Level of a Logical Drive 71
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    Chapter 6: Modifying Your Direct Attached Storage ● 60 Understanding Logical Drives A logical drive is a group of physical disk drives that appears to your operating system as a single drive that can be used for storing data. A logical drive can comprise one or more disk drives and can use part or
  • Adaptec 2252300-R | User Guide - Page 61
    describes three additional scenarios for creating logical drives, and provides instructions for modifying a logical drive as it's being created. Review the logical drive settings, click Apply, then click Yes. Adaptec Storage Manager builds the logical drive. The configuration is saved in the Adaptec
  • Adaptec 2252300-R | User Guide - Page 62
    disk drives within the same logical drive. Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives. To create a logical drive with disk drives of different sizes, follow the instructions in Building Your Storage Space on page
  • Adaptec 2252300-R | User Guide - Page 63
    segments of larger disk drives used in logical drive 3 Click Next. 4 Review the logical drive settings. 5 Click Apply, then click Yes. Adaptec Storage Manager builds the logical drive. The configuration is saved in the Adaptec controller and in the physical drives. Stopping the Creation of a Logical
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    a Logical Drive's Advanced Settings Note: The default settings in Adaptec Storage Manager are optimal for most users and storage spaces. Only of Advanced settings. If you are creating a new logical drive, follow the instructions in Step 7 on page 37. If you are modifying an existing logical drive
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    Chapter 6: Modifying Your Direct Attached Storage ● 65 Changing the Stripe Size The stripe size is the amount of data (in KB) written to one partition before the controller moves to the next partition in a logical drive. Stripe size options vary, depending on your controller. Normally, the default
  • Adaptec 2252300-R | User Guide - Page 66
    parity is computed and written. Build is the default setting for most logical drives (see Quick method below). Adaptec Storage Manager performs doesn't support background consistency check, Adaptec highly recommends that you verify your logical drives weekly, following the instructions in Verifying
  • Adaptec 2252300-R | User Guide - Page 67
    Your Direct Attached Storage ● 67 Verifying and Fixing a Logical Drive Note: To verify a logical drive without fixing it, see page 67. While Adaptec Storage Manager verifies and fixes a logical drive, you can't complete any other tasks on the controller. Because the verification can take a long time
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    on page 96). You can now continue working on the controller. Enabling/Disabling Background Consistency Check If your controller supports background consistency check, Adaptec Storage Manager continually and automatically checks your logical drives once they're in use. (To see if your controller
  • Adaptec 2252300-R | User Guide - Page 69
    Chapter 6: Modifying Your Direct Attached Storage ● 69 The expanded logical drive must have a capacity that's greater than or equal to the original logical drive. To increase the capacity of a logical drive: 1 In the Enterprise View, click the controller associated with the logical drive. 2 In the
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    drive. Note: Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive. Adaptec Storage Manager generates -tuning Logical Drives on page 64.) 7 Click Next. 8 Review the new logical drive settings. To make changes, click Back instructions for more information.
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    more disk drives to be added to or removed from the logical drive. Adaptec Storage Manager won't allow you to continue unless you have the right number . (See Fine-tuning Logical Drives on page 64.) 7 Click Next. 8 Review the new logical drive settings. To make changes, click Back. Note: Some
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    two or more logical drives that meet the requirements listed at the beginning of this section, and wait for them to build and initialize. For instructions, see Express Configuration: The Easy Way on page 33 or Custom Configuration (Advanced) on page 36. This example shows two RAID 5 logical drives
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    Logical Drives on page 64 for more information.) 7 Click Next to review the RAID Volume settings. To make changes, click Back. This example shows one RAID Volume ready to be created. 8 Click Apply, then click Yes. Adaptec Storage Manager builds the RAID Volume. The configuration is saved on the
  • Adaptec 2252300-R | User Guide - Page 74
    Scheduling a Task ...75 Opening the Task Manager ...76 Monitoring Tasks...77 Modifying a Task ...78 Deleting a Task...78 Disabling the Task Manager 78 Adaptec Storage Manager allows you to schedule some types of jobs (or tasks) to complete at convenient times. Additionally, you can schedule some
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    storage space. If a task must be performed regularly, you can schedule it to recur at preset times. You can schedule these Adaptec Storage Manager tasks: ● Expanding a logical drive ● Changing a logical drive's RAID level ● Modifying the stripe size of a logical drive ● Verifying a logical drive
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    Chapter 7: Scheduling Recurring or Resource-Intensive Jobs ● 76 3 Set the date and time for the task. Note: Keep geography in mind-If you are scheduling tasks on remote systems located in other geographical areas, remember that the time you set for a scheduled task is that system's time, which may
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    Chapter 7: Scheduling Recurring or Resource-Intensive Jobs ● 77 Monitoring Tasks Use the two main panels of the Task Manager-the task list and the task event log-to monitor your tasks. Monitoring Upcoming Tasks in the Task List The Task List displays all scheduled tasks in order of creation, and
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    . What if a task misses its start time? Tasks scheduled in Adaptec Storage Manager include an automatic 30-minute grace period following their start time . If a task misses its start time, it must be rescheduled. For instructions, see Modifying a Task. If a recurring task misses its start time,
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    disabled, a brief three-tone alert sounds each time you open and log in to Adaptec Storage Manager. Scheduled tasks in the Task List will not run while the Task Manager run. See Modifying a Task on page 78 for instructions. Scheduled tasks that did not miss their start time while the Task Manager
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    Maintaining Physical Devices 8 In this chapter... Viewing Component Properties 81 Blinking a Component...81 Working with Failed or Failing Disk Drives 82 Initializing and Erasing Disk Drives 82 Working with Controllers ...83 Testing and Silencing System and Enclosure Alarms 86 Updating the
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    Devices View of a controller with multiple connectors To blink a component: 1 In Adaptec Storage Manager, right-click the component, then click Blink.... Note: If the component you select (for instance, a controller) doesn't support the blink function, the Blink... option won't appear in the menu
  • Adaptec 2252300-R | User Guide - Page 82
    to 4 for all the disk drives you want to replace. For help solving disk drive problems, see Recovering from a Disk Drive Failure on page 122. Setting a Disk Drive to ' Disk Drives This section describes how to use Adaptec Storage Manager to erase data and metadata (including logical drive information
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    , select Actions, then click Initialize all ready drives. 3 Click Yes to initialize the disk drives. The initialization begins. Clearing Disk Drives You can use Adaptec Storage Manager to erase all existing data on any disk drives that are in the Ready state, if required. You can clear the drive, or
  • Adaptec 2252300-R | User Guide - Page 84
    Adaptec products and special offers, register your controllers by clicking Register Now in the New Hardware Detected window. Follow the on-screen instructions while you fix the problem. To silence the alarm, click the Silence button (shown at right) in the main Adaptec Storage Manager window.
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    When the scan is complete, a report appears. 3 Click Done after you have reviewed the scan report. Saving Your Controller Configuration If you require a record of your controller configurations, you can use Adaptec Storage Manager to create a text file with this information about all controllers on
  • Adaptec 2252300-R | User Guide - Page 86
    94) occurs on any system in your storage space. Adaptec Storage Manager also supports audible alarms on enclosures. This section describes how to work while you fix the problem. To silence the alarm, click the Silence button (shown at right) in the main Adaptec Storage Manager window. Alternatively
  • Adaptec 2252300-R | User Guide - Page 87
    bar, click Configure, point to the system, then click General Settings . The Adaptec Storage Manager Agent General Settings window opens for the system you selected. The alarm settings . Alternatively, follow the instructions in Disabling a System's Alarm on page 88. The changes take effect
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    your storage space. Testing an Enclosure Alarm If an enclosure has an alarm, follow these instructions to ensure that the alarm is working: 1 Ensure that the speakers on your local an enclosure while you fix the problem. To silence the alarm, click the Silence button (shown at right) in the main
  • Adaptec 2252300-R | User Guide - Page 89
    systems. You can update one type of controller at a time. Before You Begin Before you begin, download the latest firmware images from the Adaptec Web site at www.adaptec.com. Image files typically come in sets of two or more and have a .ufi file extension. Updating the Controller BIOS and Firmware
  • Adaptec 2252300-R | User Guide - Page 90
    click Open. 4 In the wizard, select the image files you want, then click Next. 5 Select the controllers you want to update, then click Next. 6 Review the update summary, then click Apply. 7 When prompted, click Yes to begin the update. ! Caution: Do not power down the controller(s) during the update
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    Chapter 8: Maintaining Physical Devices ● 91 8 When the update is complete, click OK. Then, restart the server(s) to activate the new firmware images.
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    About Status and Activity 106 Nofifying All Users About Status and Activity 107 Changing an Operating System's Event Log Setting 108 This chapter describes how Adaptec Storage Manager helps you monitor your storage space.
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    Event Status Icons-Three basic icons (information, warning, and error) appear in the event log and in the main Adaptec Storage Manager window to help you quickly identify problems. (See page 94.) ● Enclosure Status Icons-If your storage space includes an enclosure with an enclosure management device
  • Adaptec 2252300-R | User Guide - Page 94
    event log, if required. What Do the Event Status Icons Mean? Adaptec Storage Manager indicates event status with icons. This table lists the three , creating a trail that helps you quickly identify the source of a problem. See Identifying a Failed or Failing Component on page 121 for more
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    If your storage space includes an enclosure with an enclosure management device, such as a SCSI Accessed Fault-Tolerant Enclosure (SAF-TE) processor, Adaptec Storage Manager displays temperature, fan, and power module status in the Physical Device view, as shown in the next figure. The icons change
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    in storage spaces that include multiple systems running the Adaptec Storage Manager Agent only. Logged notifications include status information add or delete systems as your storage space grows and changes. Follow the instructions in this section to: ● Set up logged notifications (see the next
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    Chapter 9: Monitoring Status and Activity ● 97 3 On the tool bar, click Configure, point to the system, then click Notifications. The Notifications Manager opens. The local system is automatically included in the list of systems receiving logged notifications. (By default, all local events are
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    Chapter 9: Monitoring Status and Activity ● 98 6 When you're done, click Cancel to close the Add System window. The systems you added appear in the Notifications Manager. 7 Close the Notifications Manager when you're done. 8 Repeat the steps in this section for each system you want to monitor with
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    : a Ensure that the receiving system is powered on and running Adaptec Storage Manager. b Open the receiving system's System Properties window ( event again. Modifying a System's Information or Remove a System Follow the instructions in this section to specify a notification level for a system, or
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    Chapter 9: Monitoring Status and Activity ● 100 Disabling Logged Notifications Logged notifications are enabled by default. You can choose disable them on a selected system, if required. Note: If you disable logged notifications, events will be generated for that system but not broadcast-not even to
  • Adaptec 2252300-R | User Guide - Page 101
    useful in storage spaces that include multiple systems running the Adaptec Storage Manager Agent only. Only the users you specify ensure that urgent issues receive immediate attention from the right people. Follow the instructions in this section to: ● Set up email notifications (see page 101).
  • Adaptec 2252300-R | User Guide - Page 102
    Chapter 9: Monitoring Status and Activity ● 102 The Email Notifications Manager opens. If you haven't previously set up email notifications, the SMTP Server Settings window also opens, as shown in the next Step. (If email notifications are already set up, the SMTP Server Settings window doesn't open
  • Adaptec 2252300-R | User Guide - Page 103
    notifications, you can send them a test message. To send a test message: 1 In the Enterprise View, select the system you want. 2 In the Adaptec Storage Manager tool bar, click Configure, point to the system, then click Email Notifications. The Email Notifications Manager opens. 3 Click on the email
  • Adaptec 2252300-R | User Guide - Page 104
    ' address that will appear in email notifications To modify email settings: 1 In the Enterprise View, select the system you want. 2 In the Adaptec Storage Manager tool bar, click Configure, point to the system, then click Email Notifications. The Email Notifications Manager opens. 3 On the menu bar
  • Adaptec 2252300-R | User Guide - Page 105
    messages won't be sent. To disable email notifications on a selected system: 1 In the Enterprise View, select the system you want. 2 In the Adaptec Storage Manager tool bar, click Configure, point to the system, then click Email Notifications. The Email Notifications Manager opens. 3 On the menu bar
  • Adaptec 2252300-R | User Guide - Page 106
    2000 and Windows XP do not install SNMP. To install and configure SNMP support: 1 From your desktop, open the Windows Computer Management tool, then select Services from the tree. 2 Double-click SNMP Service. The SNMP Service Properties window opens. 3 Click the Traps tab, then enter the IP address
  • Adaptec 2252300-R | User Guide - Page 107
    -party package for Linux; for information, documentation, and downloads, see www.net-snmp.org. To configure SNMP support: 1 Install Adaptec Storage Manager (see page 20). 2 Add Adaptec OID information and agentx extension information to the snmp.conf. 3 Delete /var/agentx/master (socket file for
  • Adaptec 2252300-R | User Guide - Page 108
    a system: 1 In the Enterprise View, select the system. 2 In the tool bar, click Configure, point to the system, then click General Settings. The Adaptec Storage Manager Agent General Settings window opens for the system you selected. Note: You can access other utilities in this window, such as the
  • Adaptec 2252300-R | User Guide - Page 109
    Adding Enhanced Features 110 Setting Preferences and Changing Views 111 Managing Remote Systems 112 Working with Display Groups 116 This chapter explains how to customize Adaptec Storage Manager as your requirements change and update it as new versions become available.
  • Adaptec 2252300-R | User Guide - Page 110
    a snapshot. For more information, see page 56. For the most up-to-date information about available upgrade features, refer to the Adaptec Web site at www.adaptec.com. Locked features-features which are unavailable without a key- have a padlock icon beside them, as shown in the example at right
  • Adaptec 2252300-R | User Guide - Page 111
    window to make managing your IP SAN easier and more effective. Note: The tasks described in this section are optional. You can customize Adaptec Storage Manager by: ● Reorganizing the Enterprise view tree (see the next section). ● Selecting the standard unit of measure shown for disk drives (see
  • Adaptec 2252300-R | User Guide - Page 112
    Manager to show disk drive capacity in measures of megabytes (MB), gigabytes (GB), or terabytes (TB). You can choose the Auto-select setting to allow Adaptec Storage Manager to show the most appropriate unit of measure based on disk drive size. This option allows different disk drives to be shown in
  • Adaptec 2252300-R | User Guide - Page 113
    Chapter 10: Updating and Customizing Adaptec Storage Manager ● 113 Adding and Removing Remote Systems in the Wizard This section describes how to add or remove discovered systems in the Remote systems
  • Adaptec 2252300-R | User Guide - Page 114
    Chapter 10: Updating and Customizing Adaptec Storage Manager ● 114 4 Click Next, review the Managed systems summary, then click Apply. 5 If you removed systems that you no longer want to manage, the Removing systems window opens. To continue
  • Adaptec 2252300-R | User Guide - Page 115
    causes all other options to be grayed out. 7 Click Connect. The wizard closes and the selected systems are added to the Enterprise View. Note: Adaptec Storage Manager adds all selected systems to the Enterprise view even if login fails on some systems. For those systems, try logging in again with
  • Adaptec 2252300-R | User Guide - Page 116
    use port 427. The default port is 34570. If you change the port, you must restart the Adaptec Storage Manager Agent for the change to take effect. ● In the Auto discovery heartbeat interval field, can't include the same system in multiple display groups. Follow the instructions in this section to:
  • Adaptec 2252300-R | User Guide - Page 117
    Chapter 10: Updating and Customizing Adaptec Storage Manager ● 117 ● Create display groups (see the next section). ● View display group properties (see page 118). ● Move a system from one group to another (see
  • Adaptec 2252300-R | User Guide - Page 118
    Chapter 10: Updating and Customizing Adaptec Storage Manager ● 118 3 To add another system to the display group, repeat right-click on that system in the Enterprise View, select Change display group,
  • Adaptec 2252300-R | User Guide - Page 119
    Chapter 10: Updating and Customizing Adaptec Storage Manager ● 119 Renaming a Display Group You can make managing your storage space easier and more efficient by giving your display groups meaningful names. To
  • Adaptec 2252300-R | User Guide - Page 120
    11 In this chapter... General Troubleshooting Tips 123 Identifying a Failed or Failing Component 123 Stopping the Creation of a New Logical Drive 124 Recovering from a Disk Drive Failure 124 Rebuilding Logical Drives ...127 Solving Notification Problems 128 Creating a Support Archive File 128
  • Adaptec 2252300-R | User Guide - Page 121
    Chapter 11: Solving Problems ● 121 General Troubleshooting Tips If you experience problems installing or using Adaptec Storage Manager, follow these suggestions: ● Ensure that you are logged in to Adaptec Storage Manager at the permission level you need to perform the tasks you want. (See page 27
  • Adaptec 2252300-R | User Guide - Page 122
    Chapter 11: Solving Problems ● 122 Stopping the Creation of a New Logical Drive To stop menu. Recovering from a Disk Drive Failure When a disk drive fails for any reason, it is represented in Adaptec Storage Manager with a red X, as shown at right. This section explains how to recover when a disk
  • Adaptec 2252300-R | User Guide - Page 123
    Chapter 11: Solving Problems ● 123 Note: A hot spare icon changes from light-blue to dark-blue when it becomes part of a logical drive. To recover from the failure: 1 Remove and replace the failed disk drive (following manufacturer's instructions). 2 If copyback is not enabled-Remove the 'hot spare'
  • Adaptec 2252300-R | User Guide - Page 124
    11: Solving Problems ● 124 the disks. Note: RAID 6 and RAID 60 logical drives support two simultaneous disk drive failures (see page 145). In some to initialize the logical drive. 6 Click Apply, then click Yes. Adaptec Storage Manager begins building the logical drive. 7 Check the logical drive for
  • Adaptec 2252300-R | User Guide - Page 125
    Solving Problems ● drive. When a disk drive fails, it may still appear in Adaptec Storage Manager although it is no longer available. To see an is nothing wrong with the disk drive, reinstall it, following manufacturer's instructions. If necessary, replace the failed disk drive with a new disk drive
  • Adaptec 2252300-R | User Guide - Page 126
    modify the address.) 3 Try sending the test message again. Creating a Support Archive File Your Adaptec Storage Manager service representative might ask you to create a configuration and status information archive file to help diagnose a problem with your system. To create the archive file: 1 In the
  • Adaptec 2252300-R | User Guide - Page 127
    Chapter 11: Solving Problems ● 127 Understanding Error and Warning Messages This section provides detailed information about error and warning events that occur in Adaptec Storage Manager. Warning Messages Warning ArrayCritical HotSpareTooSmall HotSpareWontWork InitLD NoService SyncLD Warning
  • Adaptec 2252300-R | User Guide - Page 128
    DDDDriveNotFound DDDDriveNotPartOfCluster Chapter 11: Solving Problems ● 128 Error Message Text Could the specified disk drive You must re-establish communication with specified system Restart the Adaptec Storage Manager Agent to establish communication with the local system Could not rescan
  • Adaptec 2252300-R | User Guide - Page 129
    not disable unattended mode Could not disable write cache Could not restart the specified enclosure Could not shut down the specified enclosure Chapter 11: Solving Problems ● 129
  • Adaptec 2252300-R | User Guide - Page 130
    specified array Could not restore the configuration to the factory-default settings Could not move diskset Adaptec Storage Manager failed to start at specified port number Specified self-test problem code was returned from specified controller, channel, SCSI ID, S/N One or more of the selected disk
  • Adaptec 2252300-R | User Guide - Page 131
    SetHostId SetITNexusLossTime SetMergeGroup SetPartnerId SetSpareSet SetToAHotSpare SetToDefunct SetToEmpty SetToHotSpare SetToOnline SetToSHotSpare SetWce SyncArray SyncLogDrive Chapter 11: Solving Problems ● 131 Error Message Text The user could not be logged out Could not set read cache mode
  • Adaptec 2252300-R | User Guide - Page 132
    Error TargetInfo Unblock UnkillOtherController UserAccounts VerifyArray VerifyFixHardDrive VerifyHardDrive VolumeInUse Chapter 11: Solving Problems ● 132 Error Message Text Could not write the logical drive target information Could not unblock the specified logical drive Could not unkill other
  • Adaptec 2252300-R | User Guide - Page 133
    Part III: Appendices In this part: Completing a Silent Windows Installation 134 Selecting the Best RAID Level 137 Quick Answers to Common Questions 146 Buttons and Icons At-a-Glance 153
  • Adaptec 2252300-R | User Guide - Page 134
    Line Installations 136 This appendix describes for advanced users how to complete a silent Windows installation of Adaptec Storage Manager instead of following the installation instructions provided in Installing on Windows on page 19. A silent installation uses command line parameters to complete
  • Adaptec 2252300-R | User Guide - Page 135
    . Separate properties with spaces; separate feature names for the ADDLOCAL property with commas (see examples on page 136). Note: Synchronous Installation-To install Adaptec Storage Manager so that the .exe file does not close until the installation is complete, add the /w parameter to the .exe file
  • Adaptec 2252300-R | User Guide - Page 136
    ALL, do not also specify any of the following values. Note that some features do not support direct attached storage and are for use with Adaptec iSCSI products only.* ● Agent-Installs the Adaptec Storage Manager Direct Attached Storage Agent. If this feature is installed, your system will reboot if
  • Adaptec 2252300-R | User Guide - Page 137
    a unique combination of performance and redundancy. RAID levels also vary by the number of disk drives they support. This chapter provides a comparison of all the RAID levels supported by Adaptec Storage Manager, and provides a basic overview of each to help you select the best level of protection
  • Adaptec 2252300-R | User Guide - Page 138
    Appendix B: Selecting the Best RAID Level ● 138 Comparing RAID Levels Use this table to select the RAID levels that are most appropriate for the logical drives on your storage space, based on the number of available disk drives and your requirements for performance and reliability. RAID Level
  • Adaptec 2252300-R | User Guide - Page 139
    Appendix B: Selecting the Best RAID Level ● 139 Non-redundant Logical Drives (RAID 0) A logical drive with RAID 0 includes two or more disk drives and provides data striping, where data is distributed evenly across the disk drives in equal-sized sections. However, RAID 0 arrays do not maintain
  • Adaptec 2252300-R | User Guide - Page 140
    Appendix B: Selecting the Best RAID Level ● 140 RAID 1 Logical Drives A RAID 1 logical drive is built from two disk drives, where one disk drive is a mirror of the other (the same data is stored on each disk drive). Compared to independent disk drives, RAID 1 logical drives provide improved
  • Adaptec 2252300-R | User Guide - Page 141
    Appendix B: Selecting the Best RAID Level ● 141 RAID 10 Logical Drives A RAID 10 logical drive is built from two or more equal-sized RAID 1 logical drives. Data in a RAID 10 logical drive is both striped and mirrored. Mirroring provides data protection, and striping improves performance. Drive
  • Adaptec 2252300-R | User Guide - Page 142
    Appendix B: Selecting the Best RAID Level ● 142 RAID 5 Logical Drives A RAID 5 logical drive is built from a minimum of three disk drives, and uses data striping and parity data to provide redundancy. Parity data provides data protection, and striping improves performance. Parity data is an error-
  • Adaptec 2252300-R | User Guide - Page 143
    Appendix B: Selecting the Best RAID Level ● 143 RAID 5EE Logical Drives A RAID 5EE logical drive-also referred to as a hot space-is similar to a RAID 5 logical drive except that it includes a distributed spare drive and must be built from a minimum of four disk drives. Unlike a hot spare (see page
  • Adaptec 2252300-R | User Guide - Page 144
    Appendix B: Selecting the Best RAID Level ● 144 RAID 50 Logical Drives A RAID 50 logical drive is built from at least six disk drives configured as two or more RAID 5 logical drives, and stripes stored data and parity data across all disk drives in both RAID 5 logical drives. (For more information,
  • Adaptec 2252300-R | User Guide - Page 145
    Appendix B: Selecting the Best RAID Level ● 145 RAID 6 Logical Drives A RAID 6 logical drive-also referred to as dual drive failure protection-is similar to a RAID 5 logical drive because it uses data striping and parity data to provide redundancy. However, RAID 6 logical drives include two
  • Adaptec 2252300-R | User Guide - Page 146
    can be scheduled to run at a specified time 152 This chapter provides quick references to frequently requested information about basic tasks, functions, and concepts in Adaptec Storage Manager. Note: For troubleshooting tips, see Solving Problems on page 120.
  • Adaptec 2252300-R | User Guide - Page 147
    device, the status icons appear but do not indicate status. on page 95. Add a new user to Adaptec Storage Manager? Any user with a valid network user name and password can log into Adaptec Storage Manager. See Starting and Logging In on the Local System on page 27 and Understanding Permission
  • Adaptec 2252300-R | User Guide - Page 148
    Storage Manager? In the Enterprise View, click on the local system. In the menu bar, select Actions, then click Log out. See Logging Out of Adaptec Storage Manager on page 50. Schedule a task? Complete each step of the task until you are prompted to click Apply. (Don't click Apply.) Click Schedule
  • Adaptec 2252300-R | User Guide - Page 149
    the Agent? Adaptec Storage Manager is the full software application, including the user interface (windows, menus) described in this User's Guide. It helps you build and maintain the logical drives, controllers, and disk drives that make up your storage space. The Agent is like a service that keeps
  • Adaptec 2252300-R | User Guide - Page 150
    Appendix C: Quick Answers to Common Questions... ● 150 Controllers? In the Enterprise View, click on a controller. In the menu bar, select Actions to view these options: Then select Alarm actions to view these options: Disk drives? In the Physical Devices View, click on a disk drive. In the menu bar
  • Adaptec 2252300-R | User Guide - Page 151
    Appendix C: Quick Answers to Common Questions... ● 151 Logical drives? In the Logical Devices View, click on a logical drive. In the menu bar, select Actions to view these options: Direct Attached Storage? In the Enterprise View, click Direct Attached Storage. In the menu bar, select Actions to view
  • Adaptec 2252300-R | User Guide - Page 152
    Appendix C: Quick Answers to Common Questions... ● 152 The Task Manager? In the tool bar, click Configure, point to the system you want, then click Tasks. In the menu bar, select Actions to view these options: What tasks can be scheduled to run at a specified time? You can schedule any of these
  • Adaptec 2252300-R | User Guide - Page 153
    in the Email Notification Manager 156 Buttons in the Task Manager 156 This chapter provides quick references to the icons and buttons that appear in Adaptec Storage Manager.
  • Adaptec 2252300-R | User Guide - Page 154
    Appendix D: Buttons and Icons At-a-Glance ● 154 Enterprise View Icons Icon Description System with direct attached storage controller and directly attached disk drives or enclosures Enclosure Controller Icons in the Physical Devices View Icon Description Ready disk drive Disk drive with free
  • Adaptec 2252300-R | User Guide - Page 155
    Appendix D: Buttons and Icons At-a-Glance ● 155 Icons in the Logical Devices View Icon Description Logical drive Logical drive with healthy hot spare Logical drive with a snapshot Logical drive being initialized Logical drive being modified Logical drive being rebuilt after disk drive failure
  • Adaptec 2252300-R | User Guide - Page 156
    Appendix D: Buttons and Icons At-a-Glance ● 156 Button Click to... ...access logical drive-specific functions, such as deleting ...access channel-specific functions, such as rescanning ...access port-specific functions, such as blinking ...access device-specific functions, such as initializing
  • Adaptec 2252300-R | User Guide - Page 157
    controller. controller A hardware device that interprets signals between a host and a disk drive. Also known as an adapter or card. See also I/O. copyback Adaptec RAID controller feature that allows data that has been moved to a hot spare to be returned to its original location once the controller
  • Adaptec 2252300-R | User Guide - Page 158
    segment. dual drive failure protection Another name for a RAID 6 or RAID 60 logical drive. E Email Notification Manager A utility within Adaptec Storage Manager that emails event messages to selected recipients. See also email notifications, Notification Manager. email notifications Event messages
  • Adaptec 2252300-R | User Guide - Page 159
    of a small office building. LED Light-emitting Diode. An electronic device that lights up when powered. local system The computer (or system) that you're working on. In Adaptec Storage Manager, 'local' and 'remote' are relative terms. See also remote system. logged events Event messages about remote
  • Adaptec 2252300-R | User Guide - Page 160
    RAID Redundant Array of Independent Disks. For more information on RAID and all supported RAID levels, see Selecting the Best RAID Level on page 137. rapid disk drive fails. See also mirroring, parity. remote system In Adaptec Storage Manager, all other systems in your storage space besides your
  • Adaptec 2252300-R | User Guide - Page 161
    data evenly over multiple disk drives. Provides no data protection. T Task Manager A utility in Adaptec Storage Manager that allows you to schedule a specific activity, such as expanding a logical drive, a logical drive for inconsistent or bad data. May also fix any data problems or parity errors.
  • Adaptec 2252300-R | User Guide - Page 162
    controller images 89 Verify 67 Verify with fix 67 activity in storage space event log 49 activity on storage space. See monitoring Adaptec customer support 3 Adaptec Storage Manager Actions menu 43 Actions menu overview 149 to 152 Agent 14 beginning steps 14 bootable-CD mode 23 Direct Attached
  • Adaptec 2252300-R | User Guide - Page 163
    31 main window overview 43 Notifications Manager 96 operating system support 17 standard unit of measure 112 system requirements 17 Task 50 Linux 50 Windows 50 unlocking enhanced features 110 updating 110 Adaptec Storage Manager vs Agent 149 adapters. See controllers ADDLOCAL 136 Administrator
  • Adaptec 2252300-R | User Guide - Page 164
    by operating system 17 testing alarm 84 updating firmware 89 copyback 58 custom configuration 36 customer support 3 D daemon 14 DAS defined 10 dedicated hot spares 53 creating 54 deleting 55 removing 55 deleting logical drives 71 devices 44 blinking 81 Direct Attached
  • Adaptec 2252300-R | User Guide - Page 165
    19 silent installation 134 J JBODs. See enclosures jobs. See tasks L Linux controller support 17 installing Adaptec Storage Manager 20 SNMP support 107 starting Adaptec Storage Manager 29 starting the Agent 30 uninstalling Adaptec Storage Manager 50 local systems 26 locked features 110 unlocking 110
  • Adaptec 2252300-R | User Guide - Page 166
    check 68 expanding 68 extending partitions 70 fine-tuning 64 to 66 formatting 35 increasing capacity 68 initialize method 66 initialize priority 66 manual verification 66 maximum size 68 mirrored data 140 non-redundant 139 options for creating 33 parity 142 partitioning 35 properties 81 RAID 1 140
  • Adaptec 2252300-R | User Guide - Page 167
    ● 167 removing systems 99 test events 98 O online help 49 opening Adaptec Storage Manager Linux 29 OpenServer 29 Solaris 29 UnixWare 29 OpenServer controller support 17 installing Adaptec Storage Manager 21 starting Adaptec Storage Manager 29 starting the Agent 31 operating system event log 108
  • Adaptec 2252300-R | User Guide - Page 168
    56 snapshot backup 56 snapshot nobackup 56 snapshots 58 snapshots 56 SNMP support Linux 107 Windows 106 software license keys 110 software upgrades 110 Solaris controller support 17 installing Adaptec Storage Manager 21 starting Adaptec Storage Manager 29 starting the Agent 31 spares. See hot spares
  • Adaptec 2252300-R | User Guide - Page 169
    verification 66 icon 68 manual verification 66 View buttons 48 Views enclosures 48 Full Size Capacity 48 Relative Size Capacity 48 Text Description 48 VMWare controller support 17 installing Adaptec Storage Manager 22 W Windows controller support 17 installing Adaptec Storage Manager 19 silent
  • Adaptec 2252300-R | User Guide - Page 170
    Adaptec, Inc. 691 South Milpitas Boulevard Milpitas, CA 95035 USA ©2008 Adaptec, Inc. All rights reserved. Adaptec and the Adaptec logo are trademarks of Adaptec, Inc. which may be registered in some jurisdictions. Part Number: CDP-0234-01-A, Rev A1 JB 02/08
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User’s Guide
For Direct Attached Storage
Adaptec Storage Manager