Alcatel OT-981A User Guide - Page 133

My cellphone can not connect to a network

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My cellphone can not connect to a network • Try connecting in another location • Verify the network coverage with your operator • Check with your operator that your SIM card is valid • Try selecting the available network(s) manually • Try connecting at a later time if the network is overloaded SIM card error • Make sure the SIM card has been correctly inserted • Verify with your operator that your SIM card is 3V, 1.8V compatible; the old 5V SIM cards cannot be used • Make sure the chip on your SIM card is not damaged or scratched Unable to make outgoing calls • Make sure you have dialled a valid number and press the key • For international calls, check the country and area codes • Make sure your cellphone is connected to a network, and that the network is not overloaded or unavailable • Check your subscription status with your operator (credit, SIM card valid, etc.) Unable to receive incoming calls • Make sure your cellphone is switched on and connected to a network (check for overloaded or unavailable network) • Check your subscription status with your operator (credit, SIM card valid, etc.) • Make sure you have not forwarded incoming calls • Make sure that you have not barred certain calls The caller's name or number does not appear when a call is received • Check that you have subscribed to this service with your operator • Your caller has concealed his/her number 131

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131
My cellphone can not connect to a network
Try connecting in another location
•
Verify the network coverage with your operator
•
Check with your operator that your SIM card is valid
•
Try selecting the available network(s) manually
•
Try connecting at a later time if the network is overloaded
•
SIM card error
Make sure the SIM card has been correctly inserted
•
Verify with your operator that your SIM card is 3V, 1.8V compatible; the old
•
5V SIM cards cannot be used
Make sure the chip on your SIM card is not damaged or scratched
•
Unable to make outgoing calls
Make sure you have dialled a valid number and press the
•
key
For international calls, check the country and area codes
•
Make sure your cellphone is connected to a network, and that the network
•
is not overloaded or unavailable
Check your subscription status with your operator (credit, SIM card valid,
•
etc.)
Unable to receive incoming calls
Make sure your cellphone is switched on and connected to a network
•
(check for overloaded or unavailable network)
Check your subscription status with your operator (credit, SIM card valid,
•
etc.)
Make sure you have not forwarded incoming calls
•
Make sure that you have not barred certain calls
•
The caller’s name or number does not appear when a call is
received
Check that you have subscribed to this service with your operator
•
Your caller has concealed his/her number
•