Alpine INA-W910 Owner's Manual (english) - Page 114

In Case of Difficulty If you encounter a problem, please turn the power off, then on again. If the unit is still not functioning normally, please review the items in the following checklist. This guide will help you isolate the problem if the unit is at fault. Otherwise, make sure the rest of your system is properly connected, or then consult your authorized Alpine dealer or Alpine directly at 1-888-NAV-HELP (1-888-628-4357). Basic No function or display. • Vehicle's ignition is off. - If connected according to the instructions, the unit will not operate with the vehicle's ignition off. • Improper power lead connections. - Check power lead connections. • Blown fuse. - Check the fuse on the battery lead of the unit; replace with the proper value if necessary. • Internal micro-computer malfunctioned due to interference noise, etc. - Press the RESET switch with a ballpoint pen or other pointed article. - Press any button to power on this unit. • Display OFF mode is activated. - Cancel Display OFF mode. No sound or unnatural sound. • Incorrect setting of volume/balance/fader controls. - Readjust the controls. • Connections are not properly or securely made. - Check the connections and firmly connect. Screen not displayed. • Brightness control is set at the minimum position. - Adjust the Brightness control. • Temperature in the vehicle is too low. - Increase the vehicle's interior temperature to operation temperature range. • Connections to the DVD, CD player are not securely made. - Check the connections and firmly connect. Movement of displayed picture is abnormal. • Temperature in the vehicle is too high. - Allow the vehicle's interior temperature to cool. Unclear or noisy display. • TFT-LCD MODULE is worn out. - Replace the TFT-LCD MODULE. The remote control is inoperative. • The remote control sensor setting of "Rear Entertainment Function" is not set to this unit. - Set for this unit. Navigation The vehicle's position is erroneous. • The GPS reception is poor. - Drive the vehicle in an area of good GPS reception to allow the unit to recalibrate itself. Move to a location where strong GPS reception is possible. No operation • Moisture condensation - Allow enough time for the condensation to evaporate (about 1 hour). • Ambient Temperature - Make sure the temperature inside the vehicle is between 0 °C and 45 °C (32 °F and 113 °F). Radio Unable to receive stations. • No antenna, or open connection in the antenna cable. - Make sure the antenna is properly connected; replace the antenna or cable if necessary. Unable to tune stations in the seek mode. • You are in a weak signal area. - Make sure the tuner is in DX mode. • If the area you are in is a primary signal area, the antenna may not be grounded and connected properly. - Check your antenna connections; make sure the antenna is properly grounded at its mounting location. • The antenna may not be the proper length. - Make sure the antenna is fully extended; if broken, replace the antenna with a new one. Broadcast is noisy. • The antenna is not the proper length. - Extend the antenna fully; replace it if it is broken. • The antenna is poorly grounded. - Make sure the antenna is grounded properly at its mounting location. • The station signal is weak and noisy. - If above solution does not work, tune in another station. CD/MP3/WMA/AAC/DVD Disc playback sound is wavering. • Moisture condensation in the disc Module. - Allow enough time for the condensation to evaporate (about 1 hour). Disc insertion not possible. • A disc is already in the DVD player. - Eject the disc and remove it. • The disc is being improperly inserted. - Make sure the disc is being inserted following the instructions in the CD/MP3/WMA/AAC, DVD Player Operation section. Disc ejection not possible. • There is dust in the DVD Player. - After touching [Eject] of Disc on the Eject/Tilt screen, insert another disc into the Disc Slot*. A part of the blocked disc will be ejected, and then pull the disc out. * Insert the disc as the Disc Slot space allows, and stop inserting while an obstacle occurs. Do not force it into the slot to avoid a malfunction. If the above mentioned solution does not solve the problem, consult your nearest Alpine dealer. 114-EN