Alpine INE-S920HD Owner's Manual (english) - Page 116

Limited Warranty, Car Audio, Alpine-1 1, Navigation, Nav-help 1, Alpine Electronics Of America, Inc. - repair cost

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LIMITED WARRANTY ALPINE ELECTRONICS OF AMERICA, INC. AND ALPINE OF CANADA INC. ("Alpine"), are dedicated to quality craftsmanship and are pleased to offer this Warranty. We suggest that you read it thoroughly. Should you have any questions, please contact your Dealer or contact Alpine at one of the telephone numbers listed below. PRODUCTS COVERED: This Warranty covers Car Audio Products and Related Accessories ("the product"). Products purchased in the Canada are covered only in the Canada. Products purchased in the U.S.A. are covered only in the U.S.A. LENGTH OF WARRANTY: This Warranty is in effect for one year from the date of the first consumer purchase. WHO IS COVERED: This Warranty only covers the original purchaser of the product, who must reside in the United States, Puerto Rico or Canada. WHAT IS COVERED: This Warranty covers defects in materials or workmanship (parts and labor) in the product. WHAT IS NOT COVERED: This Warranty does not cover the following: A Damage occurring during shipment of the product to Alpine for repair (claims must be presented to the carrier). B Damage caused by accident or abuse, including burned voice coils caused by over-driving the speaker (amplifier level is turned up and driven into distortion or clipping). Speaker mechanical failure (e.g. punctures, tears or rips). Cracked or damaged LCD panels. Dropped or damaged hard drives. C Damage caused by negligence, misuse, improper operation or failure to follow instructions contained in the Owner's manual. D Damage caused by act of God, including without limitation, earthquake, fire, flood, storms or other acts of nature. Any cost or expense related to the removal or reinstallation of the product. E Service performed by an unauthorized person, company or association. F Any product which has the serial number defaced, altered or removed. G Any product which has been adjusted, altered or modified without Alpine's consent. H Any product not distributed by Alpine within the United States, Puerto Rico or Canada. I Any product not purchased from an Authorized Alpine Dealer. HOW TO OBTAIN WARRANTY SERVICE: A You are responsible for delivery of the product to an Authorized Alpine Service Center or Alpine for repair and for payment of any initial shipping charges. Alpine will, at its option, repair or replace the product with a new or reconditioned product without charge. If the repairs are covered by the warranty, and if the product was shipped to an Authorized Alpine Service Center or Alpine, Alpine will pay the return shipping charges. B You should provide a detailed description of the problem(s) for which service is required. C You must supply proof of your purchase of the product. D You must package the product securely to avoid damage during shipment. To prevent lost packages it is recommended to use a carrier that provides a tracking service. HOW WE LIMIT IMPLIED WARRANTIES: ANY IMPLIED WARRANTIES INCLUDING FITNESS FOR USE AND MERCHANTABILITY ARE LIMITED IN DURATION TO THE PERIOD OF THE EXPRESS WARRANTY SET FORTH ABOVE AND NO PERSON IS AUTHORIZED TO ASSUME FOR ALPINE ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THE PRODUCT. HOW WE EXCLUDE CERTAIN DAMAGES: ALPINE EXPRESSLY DISCLAIMS LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES CAUSED BY THE PRODUCT. THE TERM "INCIDENTAL DAMAGES" REFERS TO EXPENSES OF TRANSPORTING THE PRODUCT TO THE ALPINE SERVICE CENTER, LOSS OF THE ORIGINAL PURCHASER'S TIME, LOSS OF THE USE OF THE PRODUCT, BUS FARES, CAR RENTALS OR OTHERS COSTS RELATING TO THE CARE AND CUSTODY OF THE PRODUCT. THE TERM "CONSEQUENTIAL DAMAGES" REFERS TO THE COST OF REPAIRING OR REPLACING OTHER PROPERTY WHICH IS DAMAGED WHEN THIS PRODUCT DOES NOT WORK PROPERLY. THE REMEDIES PROVIDED UNDER THIS WARRANTY ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS. HOW STATE/PROVINCIAL LAW RELATES TO THE WARRANTY: This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state and province to province. In addition, some states/provinces do not allow limitations on how long an implied warranty lasts, and some do not allow the exclusion or limitation of incidental or consequential damages. Accordingly, limitations as to these matters contained herein may not apply to you. IN CANADA ONLY: This Warranty is not valid unless your Alpine car audio product has been installed in your vehicle by an Authorized Installation Center, and this warranty stamped upon installation by the installation center. HOW TO CONTACT CUSTOMER SERVICE: Should the product require service, please call the following number for your nearest Authorized Alpine Service Center. CAR AUDIO 1-800-ALPINE-1 (1-800-257-4631) NAVIGATION 1-888-NAV-HELP (1-888-628-4357) Or visit our website at; http://www.alpine-usa.com ALPINE ELECTRONICS OF AMERICA, INC., 19145 Gramercy Place, Torrance, California 90501, U.S.A. ALPINE ELECTRONICS OF CANADA, INC., 777 Supertest Road, Toronto, Ontario M3J 2M9, Canada Do not send products to these addresses. 116Call the toll free telephone number or visit the website to locate a service center. -EN

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LIMITED WARRANTY
ALPI
N
E ELECTRO
N
ICS OF AMERICA, I
N
C. A
N
D ALPI
N
E OF CA
N
ADA I
N
C. (“Alpine”), are dedicated to
qu
ality craftsmanship and
are pleased to offer this
W
arranty.
W
e s
u
ggest that yo
u
read it thoro
u
ghly. Sho
u
ld yo
u
ha
v
e any
qu
estions, please contact yo
u
r Dealer
or contact Alpine at one of the telephone n
u
m
b
ers listed
b
elo
w
.
PRODUCT
S
COVERED:
This
W
arranty co
v
ers Car A
u
dio Prod
u
cts and Related
Accessories (“the prod
u
ct”). Prod
u
cts p
u
rchased in the Canada
are co
v
ered only in the Canada. Prod
u
cts p
u
rchased in the
U.S.A. are co
v
ered only in the U.S.A.
LENGTH OF WARRANTY:
This
W
arranty is in effect for one year from the date of the first
cons
u
mer p
u
rchase.
WHO I
S
COVERED:
This
W
arranty only co
v
ers the original p
u
rchaser of the prod
u
ct,
w
ho m
u
st reside in the United States, P
u
erto Rico or Canada.
WHAT I
S
COVERED:
This
W
arranty co
v
ers defects in materials or
w
orkmanship (parts
and la
b
or) in the prod
u
ct.
WHAT I
S
NOT COVERED:
This
W
arranty does not co
v
er the follo
w
ing:
A
Damage occ
u
rring d
u
ring shipment of the prod
u
ct to Alpine
for repair (claims m
u
st
b
e presented to the carrier).
B
Damage ca
u
sed
b
y accident or a
bu
se, incl
u
ding
bu
rned
v
oice coils ca
u
sed
b
y o
v
er-dri
v
ing the speaker (amplifier le
v
el
is t
u
rned
u
p and dri
v
en into distortion or clipping). Speaker
mechanical fail
u
re (e.g. p
u
nct
u
res, tears or rips). Cracked or
damaged LCD panels. Dropped or damaged hard dri
v
es.
C
Damage ca
u
sed
b
y negligence, mis
u
se, improper operation
or fail
u
re to follo
w
instr
u
ctions contained in the O
w
ner’s
man
u
al.
D
Damage ca
u
sed
b
y act of God, incl
u
ding
w
itho
u
t limitation,
earth
qu
ake, fire, flood, storms or other acts of nat
u
re.
Any cost or expense related to the remo
v
al or reinstallation of
the prod
u
ct.
E
Ser
v
ice performed
b
y an
u
na
u
thorized person, company or
association.
F
Any prod
u
ct
w
hich has the serial n
u
m
b
er defaced, altered or
remo
v
ed.
G
Any prod
u
ct
w
hich has
b
een adj
u
sted, altered or modified
w
itho
u
t Alpine’s consent.
H
Any prod
u
ct not distri
bu
ted
b
y Alpine
w
ithin the United
States, P
u
erto Rico or Canada.
I
Any prod
u
ct not p
u
rchased from an A
u
thorized Alpine
Dealer.
HOW TO OBTAIN WARRANTY
S
ERVICE:
A
Yo
u
are responsi
b
le for deli
v
ery of the prod
u
ct to an
A
u
thorized Alpine Ser
v
ice Center or Alpine for repair and for
payment of any initial shipping charges. Alpine
w
ill, at its
option, repair or replace the prod
u
ct
w
ith a ne
w
or
reconditioned prod
u
ct
w
itho
u
t charge. If the repairs are
co
v
ered
b
y the
w
arranty, and if the prod
u
ct
w
as shipped to an
A
u
thorized Alpine Ser
v
ice Center or Alpine, Alpine
w
ill pay
the ret
u
rn shipping charges.
B
Yo
u
sho
u
ld pro
v
ide a detailed description of the pro
b
lem(s)
for
w
hich ser
v
ice is re
qu
ired.
C
Yo
u
m
u
st s
u
pply proof of yo
u
r p
u
rchase of the prod
u
ct.
D
Yo
u
m
u
st package the prod
u
ct sec
u
rely to a
v
oid damage
d
u
ring shipment. To pre
v
ent lost packages it is
recommended to
u
se a carrier that pro
v
ides a tracking
ser
v
ice.
HOW WE LIMIT IMPLIED WARRANTIE
S
:
A
N
Y IMPLIED
W
ARRA
N
TIES I
N
CLUDI
N
G FIT
N
ESS FOR USE
A
N
D MERCHA
N
TABILITY ARE LIMITED I
N
DURATIO
N
TO
THE PERIOD OF THE EXPRESS
W
ARRA
N
TY SET FORTH
ABO
V
E A
N
D
N
O PERSO
N
IS AUTHORIZED TO ASSUME FOR
ALPI
N
E A
N
Y OTHER LIABILITY I
N
CO
NN
ECTIO
N
W
ITH THE
SALE OF THE PRODUCT.
HOW WE EXCLUDE CERTAIN DAMAGE
S
:
ALPI
N
E EXPRESSLY DISCLAIMS LIABILITY FOR
I
N
CIDE
N
TAL A
N
D CO
N
SEQUE
N
TIAL DAMAGES CAUSED BY
THE PRODUCT. THE TERM “I
N
CIDE
N
TAL DAMAGES”
REFERS TO EXPE
N
SES OF TRA
N
SPORTI
N
G THE
PRODUCT TO THE ALPI
N
E SER
V
ICE CE
N
TER, LOSS OF
THE ORIGI
N
AL PURCHASER’S TIME, LOSS OF THE USE OF
THE PRODUCT, BUS FARES, CAR RE
N
TALS OR OTHERS
COSTS RELATI
N
G TO THE CARE A
N
D CUSTODY OF THE
PRODUCT. THE TERM
“
CO
N
SEQUE
N
TIAL DAMAGES
”
REFERS TO THE COST OF REPAIRI
N
G OR REPLACI
N
G
OTHER PROPERTY
W
HICH IS DAMAGED
W
HE
N
THIS
PRODUCT DOES
N
OT
W
ORK PROPERLY. THE REMEDIES
PRO
V
IDED U
N
DER THIS
W
ARRA
N
TY ARE EXCLUSI
V
E A
N
D
I
N
LIEU OF ALL OTHERS.
HOW
S
TATE/PROVINCIAL LAW RELATE
S
TO THE
WARRANTY:
This
W
arranty gi
v
es yo
u
specific legal rights, and yo
u
may also
ha
v
e other rights
w
hich
v
ary from state to state and pro
v
ince to
pro
v
ince. In addition, some states/pro
v
inces do not allo
w
limitations on ho
w
long an implied
w
arranty lasts, and some do
not allo
w
the excl
u
sion or limitation of incidental or
conse
qu
ential damages. Accordingly, limitations as to these
matters contained herein may not apply to yo
u
.
IN CANADA ONLY:
This
W
arranty is not
v
alid
u
nless yo
u
r Alpine car a
u
dio prod
u
ct
has
b
een installed in yo
u
r
v
ehicle
b
y an A
u
thorized Installation
Center, and this
w
arranty stamped
u
pon installation
b
y the
installation center.
HOW TO CONTACT CU
S
TOMER
S
ERVICE:
Sho
u
ld the prod
u
ct re
qu
ire ser
v
ice, please call the follo
w
ing
n
u
m
b
er for yo
u
r nearest A
u
thorized Alpine Ser
v
ice Center.
Or
v
isit o
u
r
w
e
b
site at; http://
www
.alpine-
u
sa.com
CAR AUDIO
1-
8
00-ALPINE-1 (1-
8
00-257-4631)
NAVIGATION
1-
888
-NAV-HELP (1-
888
-62
8
-4357)
ALPINE ELECTRONICS OF AMERICA, INC.,
19145 Gramercy Place, Torrance, California 90501, U.S.A.
ALPINE ELECTRONICS OF CANADA, INC.,
777 S
u
pertest Road, Toronto, Ontario M3J 2M9, Canada
Do not send prod
u
cts to these addresses.
Call the toll free telephone n
u
m
b
er or
v
isit the
w
e
b
site to locate a ser
v
ice center.