Asko W6761 User manual General Use & Care Guide EN - Page 22

COMMON LAUNDRY PROBLEMS Most items can be safely washed in an ASKO washing machine. We recommend that you follow the care label instructions as closely as possible for the best cleaning results. Should problems occur, some possible causes and suggested solutions are listed below. NOTE: ASKO has no control over what is put in our appliances once installed in a customer's home. You are solely responsible for what you wash in your ASKO washing machine. Problem Graying Possible Cause Not using proper amount of detergent Water not hot enough Improperly prewashed or presoaked Washer overload Soap used in hard water areas Suggested Solution You may need to use slightly more detergent if clothes are heavily soiled, have oily stains, or if your water is very hard. You may need less detergent if you have soft water or if you notice detergent residue in your clothes. Select a hotter temperature setting for each type of load. Be sure to add a prewash and/or presoak for heavily soiled or oily items. Once wet, the clothes must have room to tumble freely, especially synthetics and permanent press. Be sure you use a laundry detergent, not a "soap." Soap reacts with the minerals in hard water to form a soap curd, which can be deposited on clothes. Yellowing Not enough detergent Water not hot enough Iron or manganese in water Excessive wrinkling Machine too full Water too hot Add slightly more detergent. Use the hottest recommended temperature for each type of load. If possible, install a water filter. A small amount of Calgon or other type of water conditioner added once a week is advisable in hard water areas. Permanent press items should be washed in half-loads to prevent wrinkling. If possible, use a slower spin speed. Use lower wash temperature settings. Shrinkage Improper washing or drying Knit shrinkage Overheating Delayed or gradual shrinkage Poor construction Stains Incorrect water temperature Old stains Lint or residue left on clothes Improper sorting of clothes Non-phosphate detergent Fabric softener used improperly Pilling Follow garment care label instructions carefully (see page 7). Some fabrics will shrink no matter how they are washed. Some may be machine washed but not machine dried. Knits tend to shrink more than woven fabrics. If a knit has been heat-shaped, wash in cool or warm water. Dry with the low setting. This can occur when special stabilizing finishes are reduced from wear or repeated washings. Garment may sometimes be reshaped by pressing after washing and drying. Shrinkage can occur if the knit fabric was not stretched properly by the manufacturer. Press back into shape each time garment is washed and dried. Protein stains, such as milk, egg, blood and soy formula should be removed in cold water. Oily stains should be washed in the hottest water recommended for each fabric type. The longer a stain remains on a fabric, the harder it is to remove. Treat stains promptly. Do not set stains by machine drying or ironing fabrics until stains are completely removed. Separate clothes that shed lint (chenille and terrycloth) from clothes that attract lint (synthetics, corduroy, velveteen). Non-phosphate detergents can combine with minerals in hard water and form a residue which can appear to be lint. Use a low phosphate detergent. If possible, install a water softener. Read labels. Most softeners should only be used in the final rinse. Add softener to the softener compartment. If added to the wash cycle, softeners can have a reaction with detergents, producing a white residue. Pilling, which can look like lint, is produced by normal wear on cotton/ polyester blend fabrics. To reduce pilling, wash these fabrics inside out. For the best results, wash in the delicate cycle. Page 22