Asus A31AM-J K31AM-J users manual
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- Asus A31AM-J | K31AM-J users manual - Page 1
Desktop PC A31AM-J / F31AM-J / K31AM-J / K30AM / K30AM-J User Guide A31AM-J / F31AM-J / K31AM-J K30AM / K30AM-J - Asus A31AM-J | K31AM-J users manual - Page 2
written permission of ASUSTeK Computer Inc. ("ASUS"). Product warranty or service will not be extended if: (1) the product is repaired, modified the serial number of the product is defaced or missing. ASUS PROVIDES THIS MANUAL "AS IS"WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING - Asus A31AM-J | K31AM-J users manual - Page 3
*** Contents Notices ...5 Safety information...8 Conventions used in this guide 9 Where to find more information 9 Package contents...10 Chapter models only 36 Chapter 5: Troubleshooting Troubleshooting...37 Appendix: Windows® 8.1 / Windows® 10 User Manual Using Windows® 8.1 Starting for - Asus A31AM-J | K31AM-J users manual - Page 4
*** DRAFT 1 / 03-22-17 *** Turning your Desktop PC OFF...57 Putting your Desktop PC to sleep 57 Entering the BIOS Setup...61 Using Windows® 10 Starting for the first time...63 Using the Windows® 10 UI...64 Keyboard shortcuts...68 ASUS contact information ASUS contact information...70 4 - Asus A31AM-J | K31AM-J users manual - Page 5
/ 03-22-17 *** Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment frequency energy and, if not installed and used in accordance with manufacturer's instructions, may cause harmful interference to radio communications. However, there is no - Asus A31AM-J | K31AM-J users manual - Page 6
Remplacer uniquement avec une batterie de type semblable ou équivalent, recommandée par le fabricant. Jeter les batteries usagées conformément aux instructions du fabricant. IC: Canadian Compliance Statement Complies with the Canadian ICES-003 Class B specifications. This device complies with RSS 210 - Asus A31AM-J | K31AM-J users manual - Page 7
*** DRAFT 1 / 03-22-17 *** RF Equipment Notices CE: European Community Compliance Statement The equipment complies with the RF Exposure Requirement 1999/519/EC, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0-300 GHz). This - Asus A31AM-J | K31AM-J users manual - Page 8
ENERGY STAR joint program. *Note: Energy Star is NOT supported on Freedos and Linux-based products. Safety information Disconnect the with a dry cloth. • DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged. • DO NOT expose to dirty or dusty environments. - Asus A31AM-J | K31AM-J users manual - Page 9
by qualified service personnel. Hazardous Moving Parts Warning WARNING: Keep fingers and other body parts away from any moving parts. Conventions used in this guide To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual. DANGER/WARNING - Asus A31AM-J | K31AM-J users manual - Page 10
*** DRAFT 1 / 03-22-17 *** Package contents ASUS Desktop PC Power cord x1 Keyboard x1 Installation Guide Installation Guide x1 Mouse x1 Warranty Card x1 DVD/SDVD/RDVD x1 (optional) Dipole antenna x1 (optional) / Antenna x 1 (optional) • If any of the above items is damaged - Asus A31AM-J | K31AM-J users manual - Page 11
Chapter 1 Getting started Welcome! Thank you for purchasing the ASUS Desktop PC! The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability, and usercentric utilities. All these values are encapsulated in a stunningly futuristic and stylish system casing. Read the ASUS Warranty - Asus A31AM-J | K31AM-J users manual - Page 12
(SD) / High Capacity Secure Digital™(SDHC) / Memory Stick Pro™(MS/PRO) card slot. Insert a supported memory card into this slot. Headphone port. This port connects to a headphone or speaker. Supported by ASUS Audio Wizard. Microphone port. This port connects to a microphone. Power button. Press this - Asus A31AM-J | K31AM-J users manual - Page 13
better performance from your USB 3.0 devices. Microphone port. This port connects to a microphone. Headphone port. This port connects to a headphone or speaker. Supported by ASUS Audio Wizard. Power button. Press this button to turn on your computer. Optical disk drive bay. There is an optical disk - Asus A31AM-J | K31AM-J users manual - Page 14
Rear panel ENGLISH Voltage selector. Use this switch to select the appropriate system input voltage according to the voltage supply in your area. If the voltage supply in your area is 100-127V, set the switch to 115V. If the voltage supply in your area is 200-240V, set the switch to 230V. Setting - Asus A31AM-J | K31AM-J users manual - Page 15
ENGLISH USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others. HDMI port. This port is for a High-Definition Multimedia Interface (HDMI) connector, and is HDCP compliant allowing playback of HD DVD, Blu- - Asus A31AM-J | K31AM-J users manual - Page 16
ENGLISH Setting up your computer This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to your computer. Connecting an external monitor Using - Asus A31AM-J | K31AM-J users manual - Page 17
ENGLISH Connecting a USB keyboard and a USB mouse Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer. ` Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source. - Asus A31AM-J | K31AM-J users manual - Page 18
ENGLISH Turning your computer ON This section describes how to turn on your computer after setting up your computer. Turning your computer ON To turn your computer ON: 1. Turn your monitor ON. 2. Press the power button on your computer. Power button Power button A31AM-J / F31AM-J / K31AM-J - Asus A31AM-J | K31AM-J users manual - Page 19
ENGLISH Chapter 2 Connecting devices to your computer Connecting a USB storage device This desktop PC provides USB 2.0/1.1 and USB 3.0 ports on both the front and rear panels. The USB ports allow you to connect USB devices such as storage devices. To connect a USB storage device: • Insert the USB - Asus A31AM-J | K31AM-J users manual - Page 20
ENGLISH Removing a USB storage device Windows® 8.1 To remove a USB storage device on Windows® 8.1: 1. From the Start screen, click Desktop to launch the Desktop Mode. 2. Click from the taskbar, then click Eject [Name of USB Drive]. 3. When the Safe to Remove Hardware message pops up, remove the USB - Asus A31AM-J | K31AM-J users manual - Page 21
ENGLISH Connecting microphone and speakers This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to connect 2.1-channel, 4.1-channel, 5.1-channel and 7.1-channel stereo speakers. Connecting Headphone - Asus A31AM-J | K31AM-J users manual - Page 22
ENGLISH Connecting 2.1-channel Speakers Connecting 4.1-channel Speakers Connecting 5.1-channel Speakers 22 Chapter 2: Connecting devices to your computer - Asus A31AM-J | K31AM-J users manual - Page 23
Connecting 7.1-channel Speakers ENGLISH LINE OUT ASUS A31AM-J / F31AM-J / K31AM-J / K30AM / K30AM-J 23 - Asus A31AM-J | K31AM-J users manual - Page 24
ENGLISH Connecting multiple external displays Your desktop PC may come with VGA, HDMI, or DVI ports and allows you to connect multiple external displays. When a graphics card is installed in your computer, connect the monitors on the output ports of the graphics card. Setting up multiple displays - Asus A31AM-J | K31AM-J users manual - Page 25
Turn on your computer. 4. Configure the settings for your displays. • For details on configuring the display settings, refer to Windows® 8.1/10 Help and Support. • For some graphic cards, only the monitor that is set to be the primary display has display during POST. The dual display function works - Asus A31AM-J | K31AM-J users manual - Page 26
ENGLISH 26 Chapter 2: Connecting devices to your computer - Asus A31AM-J | K31AM-J users manual - Page 27
the back of your chair so that the base of your spine is firmly supported and angled slightly backward. • Sit upright with your knees, elbows and hips mouse close to the keyboard, and if necessary, use a wrist rest for support to reduce the pressure on your wrists while typing. • Use your Desktop - Asus A31AM-J | K31AM-J users manual - Page 28
ENGLISH Using the memory card reader Digital cameras and other digital imaging devices use memory cards to store digital picture or media files. The built-in memory card reader on the front panel of your system allows you to read from and write to different memory card drives. To use the memory - Asus A31AM-J | K31AM-J users manual - Page 29
Using the optical drive ENGLISH Inserting an optical disc To insert an optical disc: 1. While your system is on, press the eject button to open the tray. 2. Place the disc on the optical drive with the label side outward if the desktop is positioned vertically and the label side up if the desktop - Asus A31AM-J | K31AM-J users manual - Page 30
ENGLISH 30 Chapter 3: Using your computer - Asus A31AM-J | K31AM-J users manual - Page 31
ENGLISH Chapter 4 Connecting to the Internet Wired connection Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local area network (LAN). Connecting via a DSL/cable modem To connect via a DSL/cable modem: 1. Set up your DSL/cable modem. Refer to the documentation that came with - Asus A31AM-J | K31AM-J users manual - Page 32
ENGLISH Connecting via a local area network (LAN) To connect via a LAN: 1. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. RJ-45 cable LAN 2. Turn on your computer. 3. Configure the necessary Internet connection settings - Asus A31AM-J | K31AM-J users manual - Page 33
ENGLISH Configuring a dynamic IP/PPPoE network connection To configure a dynamic IP/PPPoE network connection: 1. Launch Network and Sharing Center in Windows® 8.1 / 10 system. Windows® 8.1 • Do either of these two ways: • From the Windows® taskbar, right-click the network icon and Sharing - Asus A31AM-J | K31AM-J users manual - Page 34
ENGLISH 2. From the Open Network and Sharing Center screen, click Change Adapter settings. 3. Right-click on your LAN and select Properties. 4. Click Internet Protocol Version 4(TCP/ IPv4) and click Properties. 5. Click Obtain an IP address automatically and click OK. Continue to the next steps - Asus A31AM-J | K31AM-J users manual - Page 35
(PPPoE) and click Next. 10. Follow the next onscreen instructions to complete the setup. Configuring a static IP network connection To address. 3. Enter the IP address, Subnet mask and Gateway from your service provider. 4. If needed, enter the preferred DNS Server address and alternative address - Asus A31AM-J | K31AM-J users manual - Page 36
ENGLISH Wi-Fi connection (on selected models only) Connect your computer to the Internet through a wireless connection. To establish a Wi-Fi connection, you need to connect to a wireless access point (AP). Wireless AP Modem • To increase the range and sensitivity of the wireless radio signal, - Asus A31AM-J | K31AM-J users manual - Page 37
ENGLISH Chapter 5 Troubleshooting Troubleshooting This chapter presents some problems you might encounter and the possible solutions. ? My computer cannot be powered on and the power LED on the front panel does not light up. • - Asus A31AM-J | K31AM-J users manual - Page 38
cable. • Check if your monitor is plugged to a power source properly. • Refer to the documentation that came with your monitor for more troubleshooting information. ? When using multiple monitors, only one monitor has display. • Ensure that the both monitors are powered on. • During POST, only the - Asus A31AM-J | K31AM-J users manual - Page 39
ENGLISH ? I want to restore or undo changes to my computer's system settings without affecting my personal files or data. On Windows® 8.1 You can use Windows® 8.1 Refresh everything without affecting your files recovery option to restore or undo changes to your computer's system settings without - Asus A31AM-J | K31AM-J users manual - Page 40
Explorer from the Start menu, right-click the CD/DVD drive icon, and click Eject. • Right-click , then click Eject from the menu. 40 Chapter 5: Troubleshooting - Asus A31AM-J | K31AM-J users manual - Page 41
power cord is properly connected. • Use other compatible power cord. PSU (Power supply unit) problems Contact the ASUS Service Center about installing another PSU on your computer. Display Problem Possible Cause No display output after turning the computer on (Black screen) The signal cable - Asus A31AM-J | K31AM-J users manual - Page 42
your Internet Service Provider (ISP) for the correct LAN settings. Close the anti-virus software. Reinstall the LAN driver Audio Problem No Audio Possible Cause Speaker or headphone is connected to the wrong port. Action • Refer to your computer's User Guide for - Asus A31AM-J | K31AM-J users manual - Page 43
. Hard disk drive failure • S end the damaged hard disk drive to ASUS Service Center for servicing. • Replace with a new hard disk drive. The system often hangs or freezes. Memory module problems There is not enough air ventilation for your computer. Incompatible softwares are installed - Asus A31AM-J | K31AM-J users manual - Page 44
the chassis. • C ontact the ASUS Service Center for assistance. If the problem still persists, refer to your Desktop PC's warranty card and contact the ASUS Service Center. Visit the ASUS Support site at http://support.asus.com for the service center information. 44 Chapter 5: Troubleshooting - Asus A31AM-J | K31AM-J users manual - Page 45
ASUS Desktop PC Windows® 8.1 / Windows® 10 User Manual E10899 First Edition September 2015 Copyright © ASUSTeK Computer Inc. All Rights Reserved - Asus A31AM-J | K31AM-J users manual - Page 46
46 - Asus A31AM-J | K31AM-J users manual - Page 47
start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows® 8.1 operating system. To the License Terms, then tap I Accept. 4. Follow the onscreen instructions to configure the following basic items: • Personalize • Connect • - Asus A31AM-J | K31AM-J users manual - Page 48
ENGLISH Using the Windows® UI The Windows® User Interface (UI) is the tile-based display used in Windows® 8.1. It includes the following features you can use while working on your Desktop PC. Start screen The Start screen appears after successfully signing in to your user account. It helps organize - Asus A31AM-J | K31AM-J users manual - Page 49
ENGLISH Hotspots Onscreen hotspots allow you to launch programs and access the settings of your Desktop PC. The functions in these hotspots can be activated using your mouse. Hotspots on a running app Hotspots on the Start screen Refer to the next page for the Hotspots' functions. ASUS Desktop PC - Asus A31AM-J | K31AM-J users manual - Page 50
ENGLISH Hotspot upper left corner lower left corner top upper and lower right corner Action Hover your mouse pointer then click on the recent app's thumbnail to go back to that app. Move your mouse pointer down to display all the running apps. From a running app screen: Hover your mouse pointer - Asus A31AM-J | K31AM-J users manual - Page 51
ENGLISH Working with Windows® apps Use your Desktop PC's keyboard or mouse to launch and customize your apps. Launching apps • Position your mouse pointer on an app then left-click once to launch it. • Press twice then use the arrow keys to browse through the apps. Press to launch - Asus A31AM-J | K31AM-J users manual - Page 52
ENGLISH Accessing the All Apps screen From the All Apps screen, you can configure an apps settings or pin an app to the Start screen or to the Desktop mode taskbar. Launching the All Apps screen • On the Start screen, click . • From the Start screen, press , then press on your keyboard - Asus A31AM-J | K31AM-J users manual - Page 53
Charms bar The Charms bar is a toolbar that can be triggered on the right side of your screen. It consists of several tools that allow you to share applications and provide quick access for customizing the settings of your Desktop PC. ENGLISH Launching the Charms bar Charms bar When called out, - Asus A31AM-J | K31AM-J users manual - Page 54
ENGLISH Inside the Charms bar Search This charm allows you to look for files, applications, or programs in your Desktop PC. Share This charm allows you to share applications via social networking sites or email. Start This charm reverts the display back to the Start screen. From the Start screen, - Asus A31AM-J | K31AM-J users manual - Page 55
Snap feature The Snap feature displays two apps side-by-side, allowing you to work or switch between apps. Ensure that your Desktop PC's screen resolution is set to 1366 x 768 pixels or higher before using the Snap feature. ENGLISH Snap bar Using Snap To use Snap: 1. Use your Desktop PC's mouse or - Asus A31AM-J | K31AM-J users manual - Page 56
ENGLISH Other keyboard shortcuts Using your keyboard, you can also use the following shortcuts to help you launch applications and navigate Windows® 8.1. Switches between the Start screen and the last running app. + + Launches the desktop. Launches the Computer window on the desktop. + - Asus A31AM-J | K31AM-J users manual - Page 57
default settings. Back up all your data before using this option. To reset your PC: 1. Press during bootup. 2. From the screen, click Troubleshoot. 3. Select Reset your PC. 4. Click Next. 5. Select Only the drive where the Windows is installed. 6. Select Just remove my files. 7. Click Reset - Asus A31AM-J | K31AM-J users manual - Page 58
a full recovery of your operating system to avoid losing important files. Download the multi-language versions of this notice from the ASUS Support site at http://support.asus.com To reset your PC by using Recovery DVD: • Back up all your data before using this option. • Disconnect all external - Asus A31AM-J | K31AM-J users manual - Page 59
, refer to Launching the All Apps screen under Working with Windows® apps. 2. From the Control Panel's System and Security, click Find and fix problems. 3. Click Recovery > Create a recovery drive. 4. Click Copy the recovery partition from the PC to the recovery drive, and then click Next. 5. Select - Asus A31AM-J | K31AM-J users manual - Page 60
Settings > Update and recovery > Recovery. 3. Scroll down to view the Remove everything and reinstall Windows option. Under this option, click Get Started. 4. Follow the onscreen instructions to complete the reinstallation and reset process. 60 Chapter 1: Using Windows® 8.1 - Asus A31AM-J | K31AM-J users manual - Page 61
BIOS settings may result to instability or boot failure. We strongly recommend that you change the BIOS settings only with the help of a trained service personnel. Quickly enter the BIOS Windows® 8.1 boot time is quite fast, so we developed the following ways for you to quickly access the BIOS - Asus A31AM-J | K31AM-J users manual - Page 62
ENGLISH 62 Chapter 1: Using Windows® 8.1 - Asus A31AM-J | K31AM-J users manual - Page 63
start your computer for the first time, a series of screens appear to guide you in configuring the basic settings of your Windows® 10 operating system. read the License Terms, then tap I Accept. 4. Follow the onscreen instructions to configure the following basic items: • Personalize • Get online • - Asus A31AM-J | K31AM-J users manual - Page 64
ENGLISH Using the Windows® 10 UI The Windows® 10 User Interface (UI) includes the favorite Start menu and the tiled-format on the Start screen. It includes the following features you can use while working on your Desktop PC. Click your account name to change the picture, sign out of your account, - Asus A31AM-J | K31AM-J users manual - Page 65
ENGLISH Start screen The Start screen , which appears together with the Start menu, helps organize all the apps you need in just one place. The apps on the Start screen are displayed on tiled-format for easy access. Some apps require signing in to your Microsoft account before they are fully - Asus A31AM-J | K31AM-J users manual - Page 66
ENGLISH Taskbar Windows® 10 comes with the standard taskbar, which stores all your currently running apps or items in the background. Unpinning apps from the taskbar 1. From the Start screen or taskbar, right-click the app you want to unpin. 2. Click Unpin from Start or Unpin this program from - Asus A31AM-J | K31AM-J users manual - Page 67
Snap feature The Snap feature displays about four apps or more in one screen, allowing you to work or switch among apps. ENGLISH Using Snap Use your Desktop PC's mouse or keyboard to activate Snap onscreen. Using your mouse a) Launch an app, then drag and release on a screen corner to snap it in - Asus A31AM-J | K31AM-J users manual - Page 68
ENGLISH Keyboard shortcuts Using your keyboard, you can also use the following shortcuts to help you launch apps and navigate Windows® 10. Switches between the Start screen and the last running app + + Launches the desktop Launches File Explorer + or + + + + + + - Asus A31AM-J | K31AM-J users manual - Page 69
, click Settings > Update & security > Recovery. 2. Scroll down to view the Remove everything and reinstall Windows option. Under this option, click Get started. 3. Follow the onscreen instructions to complete the reinstallation and reset process. ASUS Desktop PC 69 - Asus A31AM-J | K31AM-J users manual - Page 70
, Fremont, CA 94539, USA Telephone +1-510-739-3777 Fax +1-510-608-4555 Web site http://www.asus.com/us/ Technical Support Support fax Telephone Online support +1-812-284-0883 +1-812-282-2787 http://qr.asus.com/techserv ASUS COMPUTER GmbH (Germany and Austria) Address Harkort Str. 21
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Desktop PC
A31AM-J / F31AM-J / K31AM-J / K30AM / K30AM-J
User Guide
K30AM / K30AM-J
A31AM-J / F31AM-J / K31AM-J