Asus CMAX6000 QSG Quick Start Guide

Fast. Easy. Setup!

CMAX6000

Quick Start Guide

Before you start to set up, do the following:

1.

Turn off and unplug all existing routers and modems.

2.

Turn off the computer that will be used to activate the device.

3.

Prepare the cable service account phone number and account number.

1.

Prepare your CMAX6000

Use the coaxial cable provided by your cable service provider to connect the cable port on

the CMAX6000 to the cable wall outlet or a line splitter. Make sure the coax cable is properly

tightened.

Insert the power adapter to the DC-IN port and plug it to the power outlet.

Connect the CMAX6000 and your computer by the network cable provided (to minimize

activation issues, use wired connection instead of wireless).

It might take 2 to 3 minutes to boot up. When the Cable WAN LED lights turn white, the

hardware is ready for setup.

2. Activate your Internet service

To activate the Internet service, you must have:

1.

Account information from your ISP

2.

MAC address of your cable modem router

3.

Model number of your cable modem router (CMAX6000), located on the bottom of the

router.

4.

Device serial number (S/N), located on the bottom of the router.

Visit your cable Internet provider's website and follow the onscreen instructions to activate your

Internet service.

Note:

If the CMAX6000 still does not connect to the Internet, see the

Troubleshooting

.

3. Connect to the CMAX6000’s Wi-Fi network

Use your Wi-Fi device to search for the CMAX6000's Wi-Fi network name

(SSID). The SSID and password are on the product label on the bottom of the

CMAX6000.

Note:

To protect your network, after activating the Internet service, navigate to http://

router.asus.com, enter the default login name "admin" and password "password",

then follow the instruction to change login name and password.

Model name: CMAX6000

Manufacturer: ASUS

Serial Number & MAC Address: see the product label

Activation Troubleshooting

1.

Contact your cable Internet provider by phone,

2.

When asked, provide the following information:

3.

If your CMAX6000 is visible to your service provider but you still have no Internet connection, reboot the

CMAX6000 and check online status again.

4.

If your CMAX6000 is not visible to your Internet provider or your Internet provider cannot support

troubleshooting:

1)

Launch web browser and navigate to http://router.asus.com or http://10.0.0.1.

2)

Enter the default login name "admin" and password "password".

3)

Go to

Troubleshooting

>

Feedback

,

click “Generate” and “Download” to get a feedback file.

4)

Contact the ASUS Service Center and provide the device information (model name, serial number and

MAC address) and the feedback file to the technical support personnel for assistance.

°±²³´µµµ

NOTES:

•

Use only the adapter that came with your package. Using other adapters may

damage the device.

•

Specifications:

DC Power adapter

DC Output: +12V with max 3A current;

Operating Temperature

0~40

o

C

Storage

0~70

o

C

Operating Humidity

50~90%

Storage

20~90%

LED Indicators

LED

Description

Power

Solid white

: Power is on

Blinking white

: Booting up

Off

: No power

Downstream

Solid white

: Downstream channels are locked

Blinking white

: Scanning downstream channels

Upstream

Solid white

: Upstream channels are locked

Blinking white

: Scanning upstream channels

Online

Solid white

: Connection has been established in DOCSIS 3.1 mode

Blinking white

: Synchronizing with the CMTS (Cable Modem Termination

Systems) and getting IP address from MSO DHCP server (DOCSIS 3.0 mode)

Solid blue

: Connection has been established in DOCSIS 3.0 mode or lower

Blinking blue

: Synchronizing with the CMTS and getting IP address from MSO

DHCP server in DOCSIS 3.0 mode or lower

Off

: Offline

Internet

Solid white

: Has connected to the Internet

Off

: No Internet connection

LAN

Solid white

: A network device or computer is connected to the Ethernet port

Blinking white

: Transmitting or receiving data via Ethernet port(s)

Off

: No physical connection

Wi-Fi

Solid white

: Wireless system is ready

Blinking white (fast)

: Transmitting or receiving data via wireless connection

Blinking white (slow)

: WPS mode is in progress

Time: 2 minutes

Off

: No 2.4GHz or 5GHz Wi-Fi signal

Activation Support & Contact Information

Visit the following web site of your ISP and follow the onscreen instructions for Internet service activation.

Spectrum

: 1-800-XFINITY

(1-800-934-6489)

https://activate.spectrum.net/

: 1-833-267-6094

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2020/10/23

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2020/10/23

10:30:22

Asus CMAX6000 QSG Quick Start Guide

Asus CMAX6000 Manual

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