Asus K570ZD Users Manual
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- Asus K570ZD | Users Manual - Page 1
E13491 First Edition / December 2017 E-Manual - Asus K570ZD | Users Manual - Page 2
Warranty Statement, up to the listed contract price of each product. ASUS will only be responsible for or indemnify you ASUS, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. SERVICE AND SUPPORT Visit our multi-language website at https://www.asus.com/support/ 2 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 3
Table of Contents About this manual...7 Conventions used in this manual 8 Icons...8 Typography...8 Safety precautions...9 Using your Notebook PC 9 Caring for your Notebook PC 10 Proper disposal Windows® 10 keys...37 Multimedia control keys 38 Using the numeric keypad 39 Notebook PC E-Manual 3 - Asus K570ZD | Users Manual - Page 4
your Notebook PC to sleep 61 Chapter 4: Power-On Self-Test (POST) The Power-On Self-Test (POST 64 Using POST to access BIOS and Troubleshoot 64 BIOS...64 Accessing BIOS...64 BIOS Settings...65 Recovering your system 72 Performing a recovery option 73 4 Notebook PC - Asus K570ZD | Users Manual - Page 5
UL Safety Notices...93 Power Safety Requirement 94 TV Notices...94 REACH...94 Macrovision Corporation Product Notice 94 Prevention of Hearing Loss 94 Notebook PC E-Manual 5 - Asus K570ZD | Users Manual - Page 6
product 98 Global Environmental Regulation Compliance and Declaration 98 ASUS Recycling/Takeback Services 99 Rechargeable Battery Recycling Service in North America 99 Coating Notice...99 Regional notice EU Declaration of Conformity 101 RED RF Output table...101 6 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 7
About this manual This manual provides information about the hardware and software features of your Notebook PC, organized through the following chapters: Chapter 1: with your Notebook PC. Appendices This section includes notices and safety statements for your Notebook PC. Notebook PC E-Manual 7 - Asus K570ZD | Users Manual - Page 8
To highlight key information in this manual, some text are presented as follows: IMPORTANT! This message contains vital information that must be followed to complete a task a menu or an item that must be selected. Italic = This indicates sections that you can refer to in this manual. 8 Notebook PC - Asus K570ZD | Users Manual - Page 9
items placed on conveyor belts), but do not expose them to magnetic detectors and wands. Contact your airline provider to learn about related in-flight services that can be used and restrictions that must be followed when using your Notebook PC in-flight. Notebook PC - Asus K570ZD | Users Manual - Page 10
liquids, rain, or moisture. Do not expose your Notebook PC to dusty environments. Do not use your Notebook PC near gas leaks. 10 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 11
battery in municipal waste. The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste. Notebook PC E-Manual 11 - Asus K570ZD | Users Manual - Page 12
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Chapter 1: Hardware Setup Notebook PC E-Manual 13 - Asus K570ZD | Users Manual - Page 14
Getting to know your Notebook PC Top View NOTE: The keyboard's layout may vary per region or country. The Notebook view may also vary in appearance depending on the Notebook PC model. 14 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 15
. WARNING! Ensure that paper, books, clothing, cables, or other objects do not block any of the air vents or else overheating may occur. Notebook PC E-Manual 15 - Asus K570ZD | Users Manual - Page 16
an intuitive user experience. It also simulates the functions of a regular mouse. NOTE: For more details, refer to the Using the touchpad section in this manual. Status indicators The status indicators help identify the current hardware status of your Notebook PC. 16 Notebook PC - Asus K570ZD | Users Manual - Page 17
The power indicator lights up when the Notebook PC is turned on and blinks slowly when the Notebook PC is in sleep mode. Notebook PC E-Manual 17 - Asus K570ZD | Users Manual - Page 18
: for numeric input and as pointer direction keys. NOTE: For more details, refer to the Using the numeric keypad section in this manual. Fingerprint sensor (on selected models) This built-in fingerprint sensor captures your fingerprint and uses it as biometric authentication for logging on to - Asus K570ZD | Users Manual - Page 19
block the vents. IMPORTANT! Battery time varies by usage and by the specifications for this Notebook PC. The battery pack cannot be disassembled. Notebook PC E-Manual 19 - Asus K570ZD | Users Manual - Page 20
. Audio speakers The built-in audio speakers allow you to hear audio straight from your Notebook PC. Audio features are software-controlled. 20 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 21
Right Side MicroSD card slot This built-in memory card reader slot supports microSD card formats. USB 3.1 Gen 1 Type-C™ port The USB 3.1 (Universal Serial Bus 3.1) Gen 1 Type-C™ port provides a is HDCP compliant for HD DVD, Blu-ray, and other protected content playback. Notebook PC E-Manual 21 - Asus K570ZD | Users Manual - Page 22
to a power source. IMPORTANT! Use only the bundled power adapter to charge the battery pack and supply power to your Notebook PC. 22 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 23
port allows you to connect amplified speakers or headphones. You can also use this port to connect your headset or an external microphone. Notebook PC E-Manual 23 - Asus K570ZD | Users Manual - Page 24
24 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 25
Chapter 2: Using your Notebook PC Notebook PC E-Manual 25 - Asus K570ZD | Users Manual - Page 26
region. IMPORTANT! Power adapter information: • Input voltage: 100-240Vac • Input frequency: 50-60Hz • Rating output current: 6.32A (120W) • Rating output voltage: 19V 26 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 27
the power socket. WARNING! Read the following precautions for your Notebook PC's battery: • Only ASUS-authorized technicians should remove the battery inside the device (for non-removable battery only). • The Keep the battery and other small components away from children. Notebook PC E-Manual 27 - Asus K570ZD | Users Manual - Page 28
Lift to open the display panel Press the power button 28 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 29
Using the touchpad Moving the pointer You can tap anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen. Slide horizontally Slide vertically Slide diagonally Notebook PC E-Manual 29 - Asus K570ZD | Users Manual - Page 30
One-finger gestures Tap/Double-tap • Tap an app to select it. • Double-tap an app to launch it. Drag and drop Double-tap an item, then slide the same finger without lifting it off the touchpad. To drop the item to its new location, lift your finger from the touchpad. 30 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 31
the right mouse button on the touchpad. Two-finger gestures Tap Tap two fingers on the touchpad to simulate the right-click function. Notebook PC E-Manual 31 - Asus K570ZD | Users Manual - Page 32
Two-finger scroll (up/down) Two-finger scroll (left/right) Slide two fingers to scroll up or Slide two fingers to scroll left or down. right. Zoom out Zoom in Bring together your two fingers on Spread apart your two fingers on the touchpad. the touchpad. 32 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 33
Drag and drop Select an item then press and hold the left button. Using your other finger, slide on the touchpad to drag the item, lift your finger off the button to drop the item. Three-finger gestures Tap Tap three fingers on the touchpad to invoke Cortana. Notebook PC E-Manual 33 - Asus K570ZD | Users Manual - Page 34
Swipe left/Swipe right If you opened multiple apps, swipe three fingers left or right to switch between these apps. Swipe up Swipe down Swipe up to see an overview of all Swipe down to show the desktop. the apps currently opened. 34 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 35
Four-finger gestures Tap Tap four fingers on the touchpad to invoke Action Center. Customizing your touchpad 1. Launch All settings from the Action Center. 2. Select Devices, then select Mouse & touchpad. 3. Adjust the settings to your preference. Notebook PC E-Manual 35 - Asus K570ZD | Users Manual - Page 36
on or off Toggles the display mode NOTE: Ensure that the second display is connected to your Notebook PC. * On selected models 36 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 37
Enables or disables the touchpad Turns the speaker on or off Turns the speaker volume down Turns the speaker volume up Windows® 10 keys There are two special Windows® keys on your Notebook PC's keyboard used as below: Launches the Start menu Displays the drop-down menu Notebook PC E-Manual 37 - Asus K570ZD | Users Manual - Page 38
Notebook PC, illustrated as below. Stop Skip to Play or previous pause track or rewind Skip to next track or fast forward 38 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 39
for numeric input or as pointer direction keys. Press to toggle between using the keypad as number keys or as pointer direction keys. Notebook PC E-Manual 39 - Asus K570ZD | Users Manual - Page 40
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Chapter 3: Working with Windows® 10 Notebook PC E-Manual 41 - Asus K570ZD | Users Manual - Page 42
PC for the first time, a series of screens appear to guide you in configuring your Windows® 10 operating system. To start Carefully read the License Terms. Select I accept. 4. Follow the onscreen instructions to configure the following basic items: • Personalize • Get online • Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 43
settings • Get help with the Windows operating system • Turn off your Notebook PC • Log off from Windows or switch to a different user account Notebook PC E-Manual 43 - Asus K570ZD | Users Manual - Page 44
at the bottom of the left pane to display a full list of programs and folders on your Notebook PC in alphabetical order. 44 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 45
Windows® apps These are apps pinned on the right pane of the Start menu and displayed in tiled-format for easy access. NOTE: Some Windows® apps require signing in to your Microsoft account before they are fully launched. Notebook PC E-Manual 45 - Asus K570ZD | Users Manual - Page 46
using the following steps: Moving apps Position your mouse pointer over the app, then drag and drop the app to a new location. 46 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 47
click Unpin from Start. Use the arrow keys to navigate to the app. Press or (on selected models), then select Unpin from Start. Notebook PC E-Manual 47 - Asus K570ZD | Users Manual - Page 48
, press or (on selected models) on the app that you want to add to the Start menu, then select Pin to Start. 48 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 49
Task view Quickly switch between opened apps and programs using the task view feature, you can also use task view to switch between desktops. Launching task view Position your mouse pointer over the taskbar and click it. icon on the Press on your keyboard. Notebook PC E-Manual 49 - Asus K570ZD | Users Manual - Page 50
Snap feature The Snap feature displays apps side-by-side, allowing you to work or switch between apps. Snap hotspots You can drag and drop apps to these hotspots to snap them into place. 50 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 51
the key, then use the arrow keys to snap the app. 3. Launch another app and repeat the above steps to snap another app. Notebook PC E-Manual 51 - Asus K570ZD | Users Manual - Page 52
the bottom. Launching Action Center Position your mouse pointer over the taskbar and click it. icon on the Press on your keyboard. 52 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 53
desktop Launches the File Explorer Opens the Share panel Launches Settings Launches Connect panel Activates the Lock screen Minimizes all currently active windows Notebook PC E-Manual 53 - Asus K570ZD | Users Manual - Page 54
Launches Search Launches Project panel Opens the Run window Opens Ease of Access Center Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens Narrator Settings 54 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 55
connections. 4. Select Connect to start the network connection. NOTE: You may be prompted to enter a security key to activate the Wi-Fi connection. Notebook PC E-Manual 55 - Asus K570ZD | Users Manual - Page 56
with the device. NOTE: For some Bluetooth-enabled devices, you may be prompted to key in the passcode of your Notebook PC. 56 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 57
PC safely while in-flight. NOTE: Contact your airline provider to learn about related in-flight services that can be used and restrictions that must be followed when using your Notebook PC in-flight from the taskbar. 2. Select the icon to disable Airplane mode. Press . Notebook PC E-Manual 57 - Asus K570ZD | Users Manual - Page 58
and broadband Internet connection, using your Notebook PC's LAN port. NOTE: Contact your Internet Service Provider (ISP) for details or your network administrator for assistance in setting up your Internet connection to the next steps if you are using PPPoE connection. 58 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 59
a dynamic IP/PPPoE network connection. 2. Select Use the following IP address. 3. Type the IP address, Subnet mask and Default gateway from your service provider. 4. If needed, you can also type the preferred DNS server address and alternate DNS server address then select OK. Notebook PC - Asus K570ZD | Users Manual - Page 60
your Notebook PC is unresponsive, press and hold the power button for at least four (4) seconds until your Notebook PC turns off. 60 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 61
drop-down list then select OK. NOTE: You can also put your Notebook PC to Sleep mode by pressing the power button once. Notebook PC E-Manual 61 - Asus K570ZD | Users Manual - Page 62
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Chapter 4: Power-On Self-Test (POST) Notebook PC E-Manual 63 - Asus K570ZD | Users Manual - Page 64
architecture. Using POST to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your settings only with the help of a trained service personnel. Accessing BIOS Enter the BIOS settings by using any of the - Asus K570ZD | Users Manual - Page 65
Recovery, then select Restart now under Advanced startup. When you enter the Advanced startup screen, select Troubleshoot > Advanced options > UEFI Firmware Settings > Restart. BIOS Settings NOTE: The BIOS screens in BIOS settings, select Advanced Mode (F7) or press . Notebook PC E-Manual 65 - Asus K570ZD | Users Manual - Page 66
Boot This menu allows you to set your boot option priorities. You may refer to the following procedures when setting your boot priority. 1. On the Boot screen, select Boot Option #1. 2. Press and select a device as the Boot Option #1. 66 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 67
input this before entering the operating system. • If you install an Administrator Password, you will be prompted to input this before entering BIOS. Notebook PC E-Manual 67 - Asus K570ZD | Users Manual - Page 68
blank then select OK to continue. 4. Select OK to clear the old password. NOTE: A keyboard is required to type in the password. 68 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 69
Save & Exit To keep your configuration settings, select Save Changes and Exit before exiting the BIOS. Notebook PC E-Manual 69 - Asus K570ZD | Users Manual - Page 70
the Notebook PC's exact model then download the latest BIOS file for your model from the ASUS website. 2. Save a copy of the downloaded BIOS file to a flash disk drive. 3. BIOS settings. 5. From the BIOS menu, select Advanced > ASUS EZ Flash 3 Utility, then press . 70 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 71
6. Locate your downloaded BIOS file in the flash disk drive then press . Follow the onscreen instructions to complete the update. 7. After the BIOS update process, select Save & Exit > Restore Defaults to restore the system to its default settings. Notebook PC E-Manual 71 - Asus K570ZD | Users Manual - Page 72
apps. • Remove everything - This option resets your Notebook PC to its factory settings. You must backup your data before doing this option. 72 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 73
a USB drive, network connection or Windows recovery DVD to startup your Notebook PC. - Using Troubleshoot to enable any of these advanced recovery options: System Restore, System Image Recovery, Startup Repair, Command PC. 1. Launch Settings and select Update and security. Notebook PC E-Manual 73 - Asus K570ZD | Users Manual - Page 74
2. Under the Update and security option, select Recovery then select the recovery option you would like to perform. 74 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 75
Tips and FAQs Notebook PC E-Manual 75 - Asus K570ZD | Users Manual - Page 76
Notebook PC: - Product key for your operating systems and other installed applications - Backup data - Log in ID and password - Internet connection information 76 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 77
affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center. 2. My display panel has an uneven color and brightness. How can I fix applications, especially those that take up too much system memory. Notebook PC E-Manual 77 - Asus K570ZD | Users Manual - Page 78
reconnect them again to the power outlet and Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance. 5. Why is my touchpad not working? Press to my battery stops working? Contact your local ASUS service center for assistance. 78 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 79
the key or (on selected models) on your Notebook PC to turn off this feature and use the said keys for inputting letters. Notebook PC E-Manual 79 - Asus K570ZD | Users Manual - Page 80
(4) seconds. Check if the power adapter and battery pack are inserted correctly then turn on your Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance. 2. What should I do when my screen displays this message: "Remove disks or other media. Press any key - Asus K570ZD | Users Manual - Page 81
• Remove all connected devices to your Notebook PC then restart your system. • If the problem still exists, contact your local ASUS service center for assistance. 5. Why can't my Notebook PC wake up from sleep mode? • connect to a power outlet then press the power button. Notebook PC E-Manual 81 - Asus K570ZD | Users Manual - Page 82
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Appendices Notebook PC E-Manual 83 - Asus K570ZD | Users Manual - Page 84
which is not covered by warranty. If resetting is desired, shipping and resetting costs will be at the expense of the user. 84 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 85
(Except US Territories), Central America, New Zealand, Pacific Islands, South America Region 5 CIS, India, Pakistan, Rest of Africa, Russia, North Korea Region 6 China Notebook PC E-Manual 85 - Asus K570ZD | Users Manual - Page 86
different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems you should contact your equipment supplier in the first instance. 86 Notebook PC - Asus K570ZD | Users Manual - Page 87
public switched telephone networks of terminal equipment (excluding terminal equipment supporting the voice telephony justified case service) in which network addressing, if provided, is by means of telephones and in some countries also cordless telephones) is excluded. Notebook PC E-Manual 87 - Asus K570ZD | Users Manual - Page 88
No No Not Applicable No No Still Pending No No No Yes No Not Applicable Not Applicable Not Applicable No No No 88 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 89
National requirements will apply only if the equipment may use pulse dialling (manufacturers may state in the user guide that the equipment is only intended to support DTMF signalling, which would make any additional testing superfluous). In The Netherlands additional testing is required for series - Asus K570ZD | Users Manual - Page 90
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that , National Archives and Records Administration, U.S. Government Printing Office.) 90 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 91
compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. End users must follow the specific operating instructions for satisfying RF exposure compliance. Wireless Operation Channel for Different Domains N. America Japan Europe ETSI 2.412-2.462 GHz - Asus K570ZD | Users Manual - Page 92
afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. CAN ICES-3(B)/NMB-3(B) 92 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 93
PC battery pack in a fire, as they may explode. Check with local codes for possible special disposal instructions to reduce the risk of injury to persons due to fire or explosion. • DO NOT use power adapters batteries supplied by the manufacturer or authorized retailers. Notebook PC E-Manual 93 - Asus K570ZD | Users Manual - Page 94
regulatory framework, we publish the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm. Macrovision Corporation Product Notice This product incorporates copyright damage, do not listen at high volume levels for long periods. 94 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 95
type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. (English) ATTENZIONE! Rischio di esplosione della batteria se sostituita in modo errato. henhold til fabrikantens instruksjoner. (Norwegian) (Japanese) Russian) Notebook PC E-Manual 95 - Asus K570ZD | Users Manual - Page 96
CTR 21 Approval (for Notebook PC with built-in Modem) Danish Dutch English Finnish French 96 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 97
German Greek Italian Portuguese Spanish Swedish Notebook PC E-Manual 97 - Asus K570ZD | Users Manual - Page 98
.gov for detail information on the ENERGY STAR joint program. NOTE: Energy Star is NOT supported on FreeDOS and Linux-based operating systems. Global Environmental Regulation Compliance and Declaration ASUS follows the green design concept to design and manufacture our products, and makes sure that - Asus K570ZD | Users Manual - Page 99
the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for detailed recycling information in different regions. Rechargeable Battery Recycling Service in North America For US and Canada customers Cancer and Reproductive Harm www.P65Warnings.ca.gov Notebook PC E-Manual 99 - Asus K570ZD | Users Manual - Page 100
Regional notice for Singapore Complies with IMDA Standards DB103778 This ASUS product complies with IMDA Standards. Regional notice for India This product complies with the "India E-Waste ( • La batterie et ses composants doivent être recyclés de façon appropriée. 100 Notebook PC E-Manual - Asus K570ZD | Users Manual - Page 101
of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/. The WiFi operating in the band 5150-5350 MHz shall be restricted to indoor use for countries 2480 MHz Maximum Output Power (EIRP) 17 dBm 17 dBm 17 dBm 7 dBm Notebook PC E-Manual 101 - Asus K570ZD | Users Manual - Page 102
- 2472 MHz 5150 - 5350 MHz 5470 - 5725 MHz 2402 - 2480 MHz Maximum Output Power (EIRP) 19 dBm 17 dBm 17 dBm 5 dBm 102 Notebook PC E-Manual
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E13491
First Edition / December 2017
E-Manual