Asus PRO P2440UQ Users Manual

Asus PRO P2440UQ Manual

Asus PRO P2440UQ manual content summary:

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    E12126 First Edition November 2016 E-Manual
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    INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF ASUS, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. SERVICE AND SUPPORT Visit our multi-language website at https://www.asus.com/support/ 2 Notebook PC E-Manual
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    Table of Contents About this manual...7 Conventions used in this manual 9 Icons...9 Typography...9 Safety precautions...10 Using your Notebook PC 10 Caring for your Notebook PC 11 Proper keyboard...39 Function keys...39 Windows® 10 keys...40 Using the optical drive 41 Notebook PC E-Manual 3
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    your Notebook PC to sleep 65 Chapter 4: Power-On Self-Test (POST) The Power-On Self-Test (POST 68 Using POST to access BIOS and Troubleshoot 68 BIOS...68 Accessing BIOS...68 BIOS Settings...69 Recovering your system 76 Performing a recovery option 77 4 Notebook PC
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    Restricted Wireless Frequency Bands 116 UL Safety Notices...118 Power Safety Requirement 119 TV Notices...119 REACH...119 Macrovision Corporation Product Notice 119 Notebook PC E-Manual 5
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    built-in Modem 122 ENERGY STAR complied product 124 Global Environmental Regulation Compliance and Declaration 124 ASUS Recycling/Takeback Services 125 Rechargeable Battery Recycling Service in North America 125 Regional notice for California 125 Regional notice for Singapore 125 Regional
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    About this manual This manual provides information about the hardware and software features of your Notebook PC, organized through the following chapters: Chapter 1: Hardware Self-Test (POST) This chapter shows you how to use POST to change the settings of your Notebook PC. Notebook PC E-Manual 7
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    Chapter 5: Upgrading your Notebook PC This chapter guides you through the process of replacing and upgrading parts of your Notebook PC. Tips and FAQs This section presents your Notebook PC. Appendices This section includes notices and safety statements for your Notebook PC. 8 Notebook PC E-Manual
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    To highlight key information in this manual, some text are presented as follows: IMPORTANT! This message contains vital information that must be followed to complete a task. a menu or an item that must be selected. Italic = This indicates sections that you can refer to in this manual. Notebook PC
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    items placed on conveyor belts), but do not expose them to magnetic detectors and wands. Contact your airline provider to learn about related in-flight services that can be used and restrictions that must be followed when using your Notebook PC in-flight. 10 Notebook PC
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    near liquids, rain, or moisture. Do not expose your Notebook PC to dusty environments. Do not use your Notebook PC near gas leaks. Notebook PC E-Manual 11
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    in municipal waste. The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste. 12 Notebook PC E-Manual
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    Chapter 1: Hardware Setup Notebook PC E-Manual 13
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    Getting to know your Notebook PC Top View NOTE: The keyboard's layout may vary per region or country. The Notebook view may also vary in appearance depending on the Notebook PC model. 14 Notebook PC E-Manual
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    use the function keys, allows quick access to Windows®, and controls other multimedia functions. NOTE: The keyboard layout differs by model or territory. Notebook PC E-Manual 15
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    experience. It also simulates the functions of a regular mouse. NOTE: For more details, refer to the Using the touchpad section in this manual. Fingerprint sensor This built-in fingerprint sensor captures your fingerprint and uses it as biometric authentication for logging on to your Notebook PC
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    block the vents. IMPORTANT! Battery time varies by usage and by the specifications for this Notebook PC. The battery pack cannot be disassembled. Notebook PC E-Manual 17
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    . IMPORTANT! This lock should be held in an unlocked position when removing the battery pack. Manual battery lock The manual battery lock is used to keep the battery pack secured. This lock should be manually moved to a locked or unlocked position to insert or remove the battery pack. 18 Notebook
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    NVMe SSD (M.2 2280 slot) and RAM (Random Access Memory) modules. NOTE: • For more details, refer to the Chapter 5: Upgrading your Notebook PC section in this manual. • The M.2 2280 slot does not support M.2 SATA SSD. Notebook PC
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    . You can also use this port to connect your headset. NOTE: This port does not support three-conductor 3.5 mm microphones. Optical drive (on selected models) Your Notebook PC's optical drive may support several disc formats such as CDs, DVDs, recordable discs, or rewritable discs. 20 Notebook PC
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    when the electronic eject button does not work. NOTE: For more details, refer to the Using the optical drive section in this manual. Kensington® security slot The Kensington® security slot allows you to secure your Notebook PC using Kensington® compatible Notebook PC security products. Notebook
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    and supply power to your Notebook PC. VGA port This port allows you to connect your Notebook PC to an external display. 22 Notebook PC E-Manual
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    area network. USB 3.0 port The USB 3.0 (Universal Serial Bus 3.0) port provides a transfer rate of up to 5 Gbit/s and is backward compatible to USB 2.0. Notebook PC E-Manual 23
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    Front Side Memory card reader This built-in memory card reader supports SD and SDHC card formats. Status indicators The status indicators help identify the current hardware status of visual indication of the battery's charge status. Refer to the following table for details: 24 Notebook PC E-Manual
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    when the capital lock function is activated. Using capital lock allows you to type capitalized letters (such as A, B, C) using your Notebook PC's keyboard. Notebook PC E-Manual 25
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    26 Notebook PC E-Manual
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    Chapter 2: Using your Notebook PC Notebook PC E-Manual 27
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    region. IMPORTANT! Power adapter information: • Input voltage: 100-240Vac • Input frequency: 50-60Hz • Rating output current: 3.42A (65W) • Rating output voltage: 19V 28 Notebook PC E-Manual
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    the power socket. WARNING! Read the following precautions for your Notebook PC's battery: • Only ASUS-authorized technicians should remove the battery inside the device (for non-removable battery only). • The Keep the battery and other small components away from children. Notebook PC E-Manual 29
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    Lift to open the display panel Press the power button 30 Notebook PC E-Manual
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    Using the touchpad Moving the pointer You can tap anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen. Slide horizontally Slide vertically Slide diagonally Notebook PC E-Manual 31
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    One-finger gestures Tap/Double-tap • Tap an app to select it. • Double-tap an app to launch it. Drag and drop Double-tap an item, then slide the same finger without lifting it off the touchpad. To drop the item to its new location, lift your finger from the touchpad. 32 Notebook PC E-Manual
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    the right mouse button on the touchpad. Two-finger gestures Tap Tap two fingers on the touchpad to simulate the right-click function. Notebook PC E-Manual 33
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    Two-finger scroll (up/down) Two-finger scroll (left/right) Slide two fingers to scroll up or Slide two fingers to scroll left or down. right. Zoom out Zoom in Bring together your two fingers Spread apart your two fingers on on the touchpad. the touchpad. 34 Notebook PC E-Manual
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    Drag and drop Select an item then press and hold the left button. Using your other finger, slide on the touchpad to drag the item, lift your finger off the button to drop the item. Three-finger gestures Tap Tap three fingers on the touchpad to invoke Cortana. Notebook PC E-Manual 35
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    Swipe left/Swipe right If you opened multiple apps, swipe three fingers left or right to switch between these apps. Swipe up Swipe down Swipe up to see an overview of all Swipe down to show the desktop. the apps currently opened. 36 Notebook PC E-Manual
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    Four-finger gestures Tap Tap four fingers on the touchpad to invoke Action Center. Customizing your touchpad 1. Launch All settings from the Action Center. 2. Select Devices, then select Mouse & touchpad. 3. Adjust the settings to your preference. Notebook PC E-Manual 37
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    /Tap Get started in the prompt screen and enter your PIN for verification. 5. Follow the onscreen instructions to set up your Fingerprint account. NOTE: Press and lift the same finger repeatedly, making small another Fingerprint account. 7. When finished, click/tap Close. 38 Notebook PC E-Manual
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    Turns the display panel on or off Toggles the display mode NOTE: Ensure that the second display is connected to your Notebook PC. Notebook PC E-Manual 39
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    Enables or disables the touchpad Turns the speaker on or off Turns the speaker volume down Turns the speaker volume up Launches the ASUS Touchpad Handwriting* * On selected models Windows® 10 keys There are two special Windows® keys on your Notebook PC's keyboard used as below: Launches the Start
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    same. Inserting an optical disc 1. While the Notebook PC is on, press the electronic eject button to partially eject the optical drive tray. Notebook PC E-Manual 41
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    up, then gently place it inside the hub. 4. Push down the disc's plastic hub until it snaps onto the optical drive hub. 42 Notebook PC E-Manual
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    optical drive. NOTE: While data is being read, it is normal to hear some spinning and vibrating in the optical drive. Using the manual eject hole The manual eject hole is located on the optical drive door and is used to eject the optical drive tray in case the electronic eject button
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    44 Notebook PC E-Manual
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    Chapter 3: Working with Windows® 10 Notebook PC E-Manual 45
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    PC for the first time, a series of screens appear to guide you in configuring your Windows® 10 operating system. To start Carefully read the License Terms. Select I accept. 4. Follow the onscreen instructions to configure the following basic items: • Personalize • Get online • Notebook PC E-Manual
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    settings • Get help with the Windows operating system • Turn off your Notebook PC • Log off from Windows or switch to a different user account Notebook PC E-Manual 47
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    at the bottom of the left pane to display a full list of programs and folders on your Notebook PC in alphabetical order. 48 Notebook PC E-Manual
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    Windows® apps These are apps pinned on the right pane of the Start menu and displayed in tiled-format for easy access. NOTE: Some Windows® apps require signing in to your Microsoft account before they are fully launched. Notebook PC E-Manual 49
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    using the following steps: Moving apps Position your mouse pointer over the app, then drag and drop the app to a new location. 50 Notebook PC E-Manual
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    right-click it, then click Unpin from Start. Use the arrow keys to navigate to the app. Press , then select Unpin from Start. Notebook PC E-Manual 51
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    Start. From All apps, press on the app that you want to add to the Start menu, then select Pin to Start. 52 Notebook PC E-Manual
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    Task view Quickly switch between opened apps and programs using the task view feature, you can also use task view to switch between desktops. Launching task view Position your mouse pointer over the taskbar and click it. icon on the Press on your keyboard. Notebook PC E-Manual 53
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    Snap feature The Snap feature displays apps side-by-side, allowing you to work or switch between apps. Snap hotspots You can drag and drop apps to these hotspots to snap them into place. 54 Notebook PC E-Manual
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    the key, then use the arrow keys to snap the app. 3. Launch another app and repeat the above steps to snap another app. Notebook PC E-Manual 55
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    the bottom. Launching Action Center Position your mouse pointer over the taskbar and click it. icon on the Press on your keyboard. 56 Notebook PC E-Manual
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    desktop Launches the File Explorer Opens the Share panel Launches Settings Launches Connect panel Activates the Lock screen Minimizes all currently active windows Notebook PC E-Manual 57
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    Launches Search Launches Project panel Opens the Run window Opens Ease of Access Center Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens Narrator Settings 58 Notebook PC E-Manual
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    connections. 4. Select Connect to start the network connection. NOTE: You may be prompted to enter a security key to activate the Wi-Fi connection. Notebook PC E-Manual 59
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    with the device. NOTE: For some Bluetooth-enabled devices, you may be prompted to key in the passcode of your Notebook PC. 60 Notebook PC E-Manual
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    PC safely while in-flight. NOTE: Contact your airline provider to learn about related in-flight services that can be used and restrictions that must be followed when using your Notebook PC in-flight. from the taskbar. 2. Select the icon to disable Airplane mode. Press . Notebook PC E-Manual 61
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    and broadband Internet connection, using your Notebook PC's LAN port. NOTE: Contact your Internet Service Provider (ISP) for details or your network administrator for assistance in setting up your Internet connection to the next steps if you are using PPPoE connection. 62 Notebook PC E-Manual
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    a dynamic IP/PPPoE network connection. 2. Select Use the following IP address. 3. Type the IP address, Subnet mask and Default gateway from your service provider. 4. If needed, you can also type the preferred DNS server address and alternate DNS server address then select OK. Notebook PC
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    your Notebook PC is unresponsive, press and hold the power button for at least four (4) seconds until your Notebook PC turns off. 64 Notebook PC E-Manual
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    drop-down list then select OK. NOTE: You can also put your Notebook PC to Sleep mode by pressing the power button once. Notebook PC E-Manual 65
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    Chapter 4: Power-On Self-Test (POST) Notebook PC E-Manual 67
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    architecture. Using POST to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your settings only with the help of a trained service personnel. Accessing BIOS Enter the BIOS settings by using any of the
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    Recovery, then select Restart now under Advanced startup. When you enter the Advanced startup screen, select Troubleshoot > Advanced options > UEFI Firmware Settings > Restart. BIOS Settings NOTE: The BIOS screens in BIOS settings, select Advanced Mode (F7) or press . Notebook PC E-Manual 69
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    Boot This menu allows you to set your boot option priorities. You may refer to the following procedures when setting your boot priority. 1. On the Boot screen, select Boot Option #1. 2. Press and select a device as the Boot Option #1. 70 Notebook PC E-Manual
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    input this before entering the operating system. • If you install an Administrator Password, you will be prompted to input this before entering BIOS. Notebook PC E-Manual 71
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    blank then select OK to continue. 4. Select OK to clear the old password. NOTE: A keyboard is required to type in the password. 72 Notebook PC E-Manual
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    Save & Exit To keep your configuration settings, select Save Changes and Exit before exiting the BIOS. Notebook PC E-Manual 73
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    the Notebook PC's exact model then download the latest BIOS file for your model from the ASUS website. 2. Save a copy of the downloaded BIOS file to a flash disk drive. 3. BIOS settings. 5. From the BIOS menu, select Advanced > ASUS EZ Flash 3 Utility, then press . 74 Notebook PC E-Manual
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    6. Locate your downloaded BIOS file in the flash disk drive then press . Follow the onscreen instructions to complete the update. 7. After the BIOS update process, select Save & Exit > Restore Defaults to restore the system to its default settings. Notebook PC E-Manual 75
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    apps. • Remove everything - This option resets your Notebook PC to its factory settings. You must backup your data before doing this option. 76 Notebook PC E-Manual
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    a USB drive, network connection or Windows recovery DVD to startup your Notebook PC. - Using Troubleshoot to enable any of these advanced recovery options: System Restore, System Image Recovery, Startup Repair, Command PC. 1. Launch Settings and select Update and security. Notebook PC E-Manual 77
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    2. Under the Update and security option, select Recovery then select the recovery option you would like to perform. 78 Notebook PC E-Manual
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    Chapter 5: Upgrading your Notebook PC Notebook PC E-Manual 79
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    Removing the compartment cover A. Remove the screws from the Notebook PC's compartment cover. B. Pull out the compartment cover and remove it completely from your Notebook PC. 80 Notebook PC E-Manual
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    To reattach the compartment cover: A. Align and reattach the cover of the compartment. B. Secure the cover using the screws you removed earlier. Notebook PC E-Manual 81
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    battery pack, etc.) before removing the compartment cover. IMPORTANT! Visit an authorized service center or retailer for information on RAM module upgrades for your Notebook PC. professional supervision. You may also visit an authorized service center for further assistance. 82 Notebook PC E-Manual
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    A. Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. B. Align and insert the RAM module into the RAM module slot. C. Push down the RAM module until it clicks in place. 30° angle notches Notebook PC E-Manual 83
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    model but the HDD installation remains the same. • It is recommended that you replace the HDD under professional supervision. You may also visit an authorized service center for further assistance. 84 Notebook PC E-Manual
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    Hard disk drive caddy A. Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. B. Move the manual battery lock to the unlocked position. C. Move and hold the spring battery lock to an unlocked position. D. Pull out the battery pack
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    E. Remove the screws securing the cover. 86 Notebook PC E-Manual
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    F. Disconnect the speaker cable from the motherboard. G. Remove the cover completely from your Notebook PC. Notebook PC E-Manual 87
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    H. Remove the screws securing the HDD caddy to the Notebook PC. I. Remove the HDD caddy. 88 Notebook PC E-Manual
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    J. Place the new HDD in the compartment with the HDD connector aligned with the HDD port. Push the HDD until it connects with the HDD caddy. HDD caddy Notebook PC E-Manual 89
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    K. Secure the HDD with the bundled screws. HDD caddy 90 Notebook PC E-Manual
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    L. Replace the HDD caddy back in the compartment with the HDD connector aligned with the Notebook PC's HDD port. Push the HDD caddy until it connects with the Notebook PC. M. Secure the HDD caddy with the screws you removed earlier. Notebook PC E-Manual 91
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    N. Connect the speaker cable to the motherboard. O. Align and reattach the cover of the compartment. 92 Notebook PC E-Manual
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    P. Secure the cover using the screws you removed earlier. Notebook PC E-Manual 93
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    battery lock to the unlocked position. R. Align and insert the new battery pack into the Notebook PC's battery slot. S. Move the manual battery lock back to the locked position after inserting the battery pack. T. Reattach the compartment cover. NOTE: For more details, refer to the Removing the
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    model but the module installation remains the same. • It is recommended that you install the M.2 card under professional supervision. You may also visit an authorized service center for further assistance. • The M.2 2280 slot does not support M.2 SATA SSD. Notebook PC E-Manual 95
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    A. Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. B. Align and insert the M.2 card into its card module slot. C. Secure the M.2 card in place using the bundled screw. 96 Notebook PC E-Manual
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    Tips and FAQs Notebook PC E-Manual 97
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    Notebook PC: - Product key for your operating systems and other installed applications - Backup data - Log in ID and password - Internet connection information 98 Notebook PC E-Manual
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    affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center. 2. My display panel has an uneven color and brightness. How can I fix applications, especially those that take up too much system memory. Notebook PC E-Manual 99
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    reconnect them again to the power outlet and Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance. 5. Why is my touchpad not working? Press to my battery stops working? Contact your local ASUS service center for assistance. 100 Notebook PC E-Manual
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    the key or (on selected models) on your Notebook PC to turn off this feature and use the said keys for inputting letters. Notebook PC E-Manual 101
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    (4) seconds. Check if the power adapter and battery pack are inserted correctly then turn on your Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance. 2. What should I do when my screen displays this message: "Remove disks or other media. Press any key
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    • Remove all connected devices to your Notebook PC then restart your system. • If the problem still exists, contact your local ASUS service center for assistance. 5. Why can't my Notebook PC wake up from sleep mode? • connect to a power outlet then press the power button. Notebook PC E-Manual 103
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    104 Notebook PC E-Manual
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    Appendices Notebook PC E-Manual 105
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    which is not covered by warranty. If resetting is desired, shipping and resetting costs will be at the expense of the user. 106 Notebook PC E-Manual
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    (Except US Territories), Central America, New Zealand, Pacific Islands, South America Region 5 CIS, India, Pakistan, Rest of Africa, Russia, North Korea Region 6 China Notebook PC E-Manual 107
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    different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems you should contact your equipment supplier in the first instance. 108 Notebook PC
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    public switched telephone networks of terminal equipment (excluding terminal equipment supporting the voice telephony justified case service) in which network addressing, if provided, is by means of telephones and in some countries also cordless telephones) is excluded. Notebook PC E-Manual 109
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    No No Not Applicable No No Still Pending No No No Yes No Not Applicable Not Applicable Not Applicable No No No 110 Notebook PC E-Manual
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    (manufacturers may state in the user guide that the equipment is only intended to support DTMF signalling, which would make any , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there receiver. Notebook PC E-Manual 111
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    exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. End users must follow the specific operating instructions for satisfying RF exposure compliance. This device operates within a 5.15-5.25 GHz frequency range and is restricted for indoor use
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    transmitting. End users must follow the specific operating instructions for satisfying RF exposure compliance. Operation is subject of the device. To prevent radio interference to the licensed service (i.e. co-channel Mobile Satellite systems) this device is intended -3(B) Notebook PC E-Manual 113
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    l'émission. Les utilisateurs finaux doivent suivre les instructions de fonctionnement spécifiques pour satisfaire la conformité non souhaité de l'appareil. Pour éviter les interférences radio avec le service sous licence (c'est à-dire le partage de canal avec les systèmes de Notebook PC E-Manual
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    interference and/or damage to LE-LAN devices. Avertissement Le guide d'utilisation des dispositifs pour réseaux locaux doit inclure des instructions précises sur les restrictions susmentionnées, notamment : (i) du brouillage et/ou des dommages aux dispositifs LAN-EL. Notebook PC E-Manual 115
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    . In the departments listed below, for the entire 2.4 GHz band: • Maximum authorized power indoors is 100mW • Maximum authorized power outdoors is 10mW 116 Notebook PC E-Manual
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    . Please check with ART for the latest information (www.arcep.fr) NOTE: Your WLAN Card transmits less than 100mW, but more than 10mW. Notebook PC E-Manual 117
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    Notebook PC battery pack in a fire, as they may explode. Check with local codes for possible special disposal instructions to reduce the risk of injury to persons due to fire or explosion. • DO NOT use power adapters supplied by the manufacturer or authorized retailers. 118 Notebook PC E-Manual
  • Asus PRO P2440UQ | Users Manual - Page 119
    ) regulatory framework, we publish the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/ REACH.htm. Macrovision Corporation Product Notice This product incorporates hearing damage, do not listen at high volume levels for long periods. Notebook PC E-Manual 119
  • Asus PRO P2440UQ | Users Manual - Page 120
    type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. (English) ATTENZIONE! Rischio di esplosione della batteria se sostituita in modo errato. henhold til fabrikantens instruksjoner. (Norwegian) (Japanese) Russian) 120 Notebook PC E-Manual
  • Asus PRO P2440UQ | Users Manual - Page 121
    by yourself. For your safety, contact a professional technician for assistance. Service warning label WARNING! INVISIBLE LASER RADIATION WHEN OPEN. DO NOT STARE than those specified herein or in the laser product installation guide may result in hazardous radiation exposure. Coating Notice IMPORTANT!
  • Asus PRO P2440UQ | Users Manual - Page 122
    CTR 21 Approval (for Notebook PC with built-in Modem) Danish Dutch English Finnish French 122 Notebook PC E-Manual
  • Asus PRO P2440UQ | Users Manual - Page 123
    German Greek Italian Portuguese Spanish Swedish Notebook PC E-Manual 123
  • Asus PRO P2440UQ | Users Manual - Page 124
    .gov for detail information on the ENERGY STAR joint program. NOTE: Energy Star is NOT supported on FreeDOS and Linux-based operating systems. Global Environmental Regulation Compliance and Declaration ASUS follows the green design concept to design and manufacture our products, and makes sure that
  • Asus PRO P2440UQ | Users Manual - Page 125
    packaging materials. Please go to http://csr.asus.com/ english/Takeback.htm for detailed recycling information in different regions. Rechargeable Battery Recycling Service in North America For customers in US and except for the exemptions listed in Schedule-II of the Rule. Notebook PC E-Manual 125
  • Asus PRO P2440UQ | Users Manual - Page 126
    compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Full text of EU declaration of conformity is available at https://www.asus.com/support/. This device may be operated in the countries listed below: AT BE BG CH CY CZ DE DK EE ES FI FR GB GR
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E-Manual
E12126
First Edition
November 2016