Asus VN247N VN247 Series User Guide for English Edition - Page 21

Troubleshooting FAQ - vn247 driver

Page 21 highlights

3.3 Troubleshooting (FAQ) Problem Possible Solution Power LED is not ON • Press the button to check if the monitor is in the ON mode. • Check if the power cord is properly connected to the monitor and the power outlet. The power LED lights amber and • Check if the monitor and the computer are in the there is no screen image ON mode. • Make sure the signal cable is properly connected the monitor and the computer. • Inspect the signal cable and make sure none of the pins are bent. • Connect the computer with another available monitor to check if the computer is properly working. Screen image is too light or dark • Adjust the Contrast and Brightness settings via OSD. Screen image is not centered or sized properly • Press the button for two seconds to automatically adjust the image. • Adjust the H-Position or V-Position settings via OSD. Screen image bounces or a wave • Make sure the signal cable is properly connected to pattern is present in the image the monitor and the computer. • Move electrical devices that may cause electrical interference. Screen image has color defects (white does not look white) • Inspect the signal cable and make sure that none of the pins are bent. • Perform Reset via OSD. • Adjust the R/G/B color settings or select the Color Temperature via OSD. Screen image is blurry or fuzzy • Press the button for two seconds to automatically adjust the image (for VGA mode only). • Adjust the Phase and Clock settings via OSD. No sound or sond is low (only for • Make sure the audio cable is properly connected to VN247H) the monitor. • Adjust the volume settings of both your monitor and computer. • Make sure the computer sound card driver is properly installed and activated. ASUS LCD Monitor VN247 Series 3-7

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3-7
ASUS LCD Monitor VN247 Series
3.3
Troubleshooting (FAQ)
Problem
Possible Solution
Power
LED is not ON
• Press the
button to check if the monitor is in the
ON mode.
Check if the power cord is properly connected to
the monitor and the power outlet.
The power LED lights amber and
there is no screen image
Check if the monitor and the computer are in the
ON mode.
Make sure the signal cable is properly connected
the monitor and the computer.
Inspect the signal cable and make sure none of the
pins are bent.
Connect the computer with another available
monitor to check if the computer is properly
working.
Screen image is too light or dark
Adjust the Contrast and Brightness settings via
OSD.
Screen image is not centered or
sized properly
• Press the
button for two seconds to
automatically adjust the image.
Adjust the H-Position or V-Position settings via
OSD.
Screen image bounces or a wave
pattern is present in the image
Make sure the signal cable is properly connected to
the monitor and the computer.
Move electrical devices that may cause electrical
interference.
Screen image has color defects
(white does not look white)
Inspect the signal cable and make sure that none of
the pins are bent.
Perform Reset via OSD.
Adjust the R/G/B color settings or select the Color
Temperature via OSD.
Screen image is blurry or fuzzy
• Press the
button for two seconds to
automatically adjust the image (for VGA mode
only).
Adjust the Phase and Clock settings via OSD.
No sound or sond is low (only for
VN247H)
Make sure the audio cable is properly connected to
the monitor.
Adjust the volume settings of both your monitor and
computer.
Make sure the computer sound card driver is
properly installed and activated.