Beltronics Vector 945 Owner's Manual - Page 29

Service SERVICE PROCEDURE If your V945 ever needs service, please follow these simple steps: 1 Check the troubleshooting section of this manual. It may have a solution to your problem. 2 Call us at 1-800-341-2288. We may be able to solve your problem over the phone. If the problem requires that you send your V945 to the factory for repair, we will provide you with a Service Order Number, which must be included on the outside of your shipping box. Enclose the following information with your V945: • Your Service Order Number • Your name and return address • Your daytime telephone number • A description of the problem you are experiencing. OUT OF WARRANTY REPAIRS For out of warranty repairs, include prepayment in the amount you were quoted by the Beltronics Customer Service Representative. If the detector has been damaged, abused or modified, the repair cost will be calculated on a parts and labor basis. If it exceeds the basic repair charge, you will be contacted with a quotation. If the additional payment is not received within 30 days (or if you notify us that you choose not to have your V945 repaired at the price quoted), your V945 will be returned, without repair. Payment can be made by check, money order, or credit card. Ship complete V945 to: BELTRONICS Customer Service Department Service Order Number 5442 West Chester Road West Chester, Ohio 45069 For your own protection, we recommend that you ship your V945 postpaid and insured. Insist on a proof of delivery, and keep the receipt until the return of your V945. 26