BenQ DH550C US Digital Signage 3 Year Warranty

BENQ AMERICA CORP. END USER LIMITED WARRANTY

Digital Signage

Subject to the terms and conditions set forth below, BenQ America Corp. (“BenQ”)

warrants the BenQ Digital Signage

(“Product”) you have purchased from

BenQ or from a

BenQ authorized reseller/retailer, to be free from defects in materials or workmanship

under normal consumer use during the warranty period in the continental United States,

Hawaii, and Alaska. If the Product becomes defective during the warranty period BenQ

will, at its option, repair or replace the Product. BenQ may use new or reconditioned

components or parts to repair the Product, or replace the Product with a new or

reconditioned Product of the same or functionally equivalent model.

BenQ Digital Signage Standard Limited Warranty:

Subject to the exclusions set forth

below:



Three (3) years from the purchase date by the original retail purchaser (the

“Customer”)

(except for refurbished units which have a separate warranty policy)

parts and labor only (No advance replacement).



Return Merchandise Authorization Shipping:

The Customer will pay shipping

freight to BenQ or a BenQ Authorized Service Provider and BenQ will pay shipping

freight to the Customer during the warranty period.



DOA (Dead On Arrival):

Must be reported within thirty (30) days of purchase. An

RMA number must be issued in order to process the replacement. BenQ will replace

the DOA unit with a brand new replacement. BenQ will cover the freight charges

both ways.



Shipping Damages:

All shipping damages must be reported within seven (7)

business days upon receipt of the Product. BenQ is not responsible for the shipping

damages reported after such period.



Repaired or Replaced Parts and Products:

All repaired or replaced parts or

products shall be warranted only for the remainder of the original warranty period

specified above.

Obtaining Depot Warranty Service

If you purchased a BenQ product in the continental United States, Hawaii, and Alaska,

you are entitled to depot repair service during the warranty period subject to the

following terms and conditions:

1. Depot warranty service is available for all Products purchased and located in the

continental United States, Hawaii, and Alaska.

2. You must contact BenQ Technical Support Center at 1-866-600-2367.