BenQ EX240 User Manual
BenQ EX240 Manual
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BenQ EX240 manual content summary:
- BenQ EX240 | User Manual - Page 1
LCD Monitor User Manual EX Series - BenQ EX240 | User Manual - Page 2
or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. Disclaimer BenQ Corporation makes no representations or warranties, either expressed - BenQ EX240 | User Manual - Page 3
2. Visit the local website from Support.BenQ.com. The website layout and content may vary by region/country. • User manual and related document • Drivers and -of-warranty product, you are recommended to go to a qualified service personnel and obtain repair parts from BenQ to ensure compatibility. Do - BenQ EX240 | User Manual - Page 4
Navigating the main menu 48 What menu options are available to each color mode? Available menu options to each Color Mode 42 Maintenance and product support How to clean the monitor? Care and cleaning 8 How to keep the monitor not in use for a long time? How to detach the stand and - BenQ EX240 | User Manual - Page 5
I need more support. Product support 3 Servicing 9 5 - BenQ EX240 | User Manual - Page 6
IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. For models with adapter: • Use only the power adapter supplied with power source. • Do not attempt to service the power adapter. There are no service parts inside. Replace the unit if it is damaged or - BenQ EX240 | User Manual - Page 7
. Operation • To protect your eyesight, please refer to the user manual to set the optimal screen resolution and the viewing distance. • To an abnormal sound appears to come from the monitor, contact your nearest BenQ service center for assistance immediately. Caution • The monitor should be 50 ~ 70 - BenQ EX240 | User Manual - Page 8
Otherwise, scratches on the panel surface may occur. • The equipment is to be secured to the building structure before operation. • (For models that support wall or ceiling mounting) • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the - BenQ EX240 | User Manual - Page 9
service personnel for servicing. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support. pay the repairing costs. • It is the sole responsibility of the user if problems (such as data loss and system failure) occurred due to non-factory provided software - BenQ EX240 | User Manual - Page 10
Typographics Icon / Symbol Item Warning Tip Meaning Information mainly to prevent the damage to components, data, or personal injury caused by misuse and improper operation or behavior. Useful information for completing a task. Note Supplementary information. In this document, the steps needed - BenQ EX240 | User Manual - Page 11
support ...3 Q&A index ...4 Safety precautions ...6 Power safety ...6 Installation ...7 Operation...7 Safety notice for remote control (applicable if a remote control is provided 8 Battery safety notice (applicable if a remote control is provided 8 Care and cleaning ...8 Servicing...9 General - BenQ EX240 | User Manual - Page 12
...46 Working with Video Format Support technology 46 Initial setup for playing games at 165 Hz ...46 Navigating the main menu ...48 Input menu ...49 Quick Menu ...50 Color Mode menu ...52 Eye care menu ...55 Audio menu ...57 System menu ...58 Troubleshooting ...61 Frequently asked questions (FAQ - BenQ EX240 | User Manual - Page 13
of purchase for a replacement. BenQ LCD Monitor Monitor Stand (for EX240) Monitor Base (for EX240) Monitor Stand (for EX240N) Monitor Base (for EX240N) Quick Start Guide Safety Instructions Regulatory Statements Quick Start Guide Safety Instructions SRteagteumlaetonrtys 13 - BenQ EX240 | User Manual - Page 14
Power Cord (Supplied item may differ by model or region.) I/O Cover (for models with height adjustment stand) Video Cable: HDMI USB Cable (Optional accessory) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the - BenQ EX240 | User Manual - Page 15
Getting to know your monitor Front view EX240 EX240N 1 23 45 6 1 7 1. Speakers 2. Light sensor 3. Cable management hole 4. Looping key 1 2 45 6 1 7 5. 5-way controller 6. Power button and LED indicator 7. HDRi hot key 15 - BenQ EX240 | User Manual - Page 16
Back view EX240 14 13 EX240N 16 15 14 13 8 11 12 8 9 10 11 12 8. Headphone jack 9. USB 3.1 port (downstream; connecting to USB devices) 10. USB 3.1 port (upstream; connecting to PC) 11. HDMI socket 12. DisplayPort socket 13. Kensington lock slot 14. AC power input jack 15. Stand release - BenQ EX240 | User Manual - Page 17
Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 20. EX240 Headphone PC / Notebook / Gaming console 17 - BenQ EX240 | User Manual - Page 18
For detailed connection methods, see page 30. EX240N Headphone PC / Notebook / Gaming console 18 - BenQ EX240 | User Manual - Page 19
the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model. • Avoid finger - BenQ EX240 | User Manual - Page 20
Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. 2. Connect the power cable to the monitor. Pass the cable through the cable management hole on the stand arm first. Plug one end of the power cord into the socket labelled on the rear of the monitor. - BenQ EX240 | User Manual - Page 21
4. Connect the audio cable. You may connect headphones to the headphone jack found on the back side of the monitor. 5. Connect USB devices. Connect the USB cable between the PC and the monitor (via the upstream USB port at the back). This upstream USB port transmits data between the PC and the USB - BenQ EX240 | User Manual - Page 22
7. Install the I/O cover. Gently lift the display up and extend it to the maximum extended position. Then tilt the monitor to install/remove the I/O cover easily. Align the I/O cover with the holes on the back of the monitor, and press the sides and the bottom of the cover against the holes to lock - BenQ EX240 | User Manual - Page 23
the computer too. If you have multiple video sources, press the looping key and the 5-way controller to select an input source. To extend the service life of the product, we recommend that you use your computer's power management function. 23 Input HDMI1: Cinema HDMI2: Game DP: Standard - BenQ EX240 | User Manual - Page 24
11.Setting up the monitor for certain scenarios. You are prompted to set the monitor to work in specified scenarios when powering on the monitor for the first time. See Setting up your monitor for different scenarios on page 38 to complete the configuration. 24 - BenQ EX240 | User Manual - Page 25
How to detach the stand and the base (for monitors with height adjustment stand) 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. 2. Remove the I/O cover. Gently lift the display - BenQ EX240 | User Manual - Page 26
4. Remove the monitor base. Release the screw on the bottom of the monitor base and detach the monitor base as illustrated. In case you intend to use your monitor on the stand in the future, please keep the monitor base and monitor stand somewhere safe for future use. 1 2 26 - BenQ EX240 | User Manual - Page 27
support instruction manuals of the wall mount bracket you purchased to complete the installation. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service - BenQ EX240 | User Manual - Page 28
the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model. • Avoid finger - BenQ EX240 | User Manual - Page 29
Orient and align the stand arm with the monitor, then push them together until they click and lock into place. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. 2. Remove the cover of the cable management system. The stand arm also works as a cable - BenQ EX240 | User Manual - Page 30
4. Connect the video cable. The video cables included in your package and the socket illustrations in this document may vary depending on the product supplied for your region. • Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI - BenQ EX240 | User Manual - Page 31
the computer too. If you have multiple video sources, press the looping key and the 5-way controller to select an input source. To extend the service life of the product, we recommend that you use your computer's power management function. Input HDMI1: Cinema HDMI2: Game DP: Standard 31 - BenQ EX240 | User Manual - Page 32
9. Setting up the monitor for certain scenarios. You are prompted to set the monitor to work in specified scenarios when powering on the monitor for the first time. See Setting up your monitor for different scenarios on page 38 to complete the configuration. 32 - BenQ EX240 | User Manual - Page 33
How to detach the stand and the base (for monitors without height adjustment stand) 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a - BenQ EX240 | User Manual - Page 34
the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor. Refer to the product specifications on face down on a clean and well-padded surface. Detach the monitor stand as instructed in step 1~2 in How to detach the stand and the base (for monitors - BenQ EX240 | User Manual - Page 35
the instruction manuals of the wall mount bracket you purchased to complete the installation. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for - BenQ EX240 | User Manual - Page 36
source selection menu. See Switching the inputs quickly with the looping key on page 39 for more information. Accesses the functions or menu items as instructed by the on-screen icons. See 5-way controller and basic menu operations on page 37 for more information. Turns the power on or off. 36 - BenQ EX240 | User Manual - Page 37
The 5-way controller is located at the rear of the monitor. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Up (rear) Left Right Down (front) OSD icon 5-way controller operation Function (With - BenQ EX240 | User Manual - Page 38
OSD icon 5-way controller operation Function Move down • Goes to the next menu item. • For down / decrease adjustment. Move to the left • Returns to the previous menu. • Exits OSD menu. All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust - BenQ EX240 | User Manual - Page 39
DP: Game Scenario Standard Game Cinema For PC gaming 1920 x 1080 165 Hz Back Move Confirm 1. Connect the input sources to the monitor properly as instructed in Connect the video cable. on page 20 / Connect the video cable. on page 30. 2. Select a scenario for an available input source. The - BenQ EX240 | User Manual - Page 40
2. Press the looping key repeatedly to cycle through the available video sources. Input HDMI1: Cinema HDMI2: Game DP: Standard Working with the Quick Menu The Quick Menu is a quick access to change some monitor settings frequently adjusted by scenario. It also provides the access to the main menu. - BenQ EX240 | User Manual - Page 41
for further selection. 5. Scroll to one item and press / for confirmation. A setting menu is grayed out on the Quick Menu if the it is not supported by a color mode. Color Mode: Standard Audio mode: Game HDR: OFF FreeSync Premium 1920 x 1080 165 Hz Input Quick Menu Color Mode Eye Care Audio - BenQ EX240 | User Manual - Page 42
Available menu options to each Color Mode Depending on the Color Mode you just set, the available options for color adjustment may vary. The list is for reference only as available options also vary by input. Menu options that are not available will become grayed out. Color Mode Options HDR Game - BenQ EX240 | User Manual - Page 43
Items Black eQualizer Light Tuner Color Vibrance Brightness Contrast Gamma Color Temperature AMA Blur Reduction Sharpness B.I.+ Adjust by duration Description Saved and applied by input and color mode switch. Working with the HDRi hot key The monitor takes advantage of Bright Intelligence Plus - BenQ EX240 | User Manual - Page 44
Mode capability (for models with USB-C™ inputs) Enabling HDR function If the instructions in Working with HDR technology on page 44 are followed and the input to the color mode recently chosen for non-HDR content. You can manually enable HDR-emulated mode by selecting HDR, Game HDRi, or Cinema HDRi - BenQ EX240 | User Manual - Page 45
Content type Selected color mode Non-HDR content If a non-HDR color mode is selected. Game HDRi Cinema HDRi HDR System information on main menu HDR: OFF HDR: Emulated Choosing an audio scenario Several audio equalizers are provided for audio playback in different scenarios. 1. Press / / to - BenQ EX240 | User Manual - Page 46
will eliminate screen tearing, stuttering, and juddering during gaming. 1. Use a compatible graphics processing units (GPU) with the forthcoming driver. Confirm supported technologies please visit www.AMD.com. 2. Ensure to connect with DisplayPort or HDMI. See Connect the video cable. on page 20 - BenQ EX240 | User Manual - Page 47
available on your menus, check the following: • make sure the DisplayPort cable is properly connected to your computer and the monitor • make sure your GPU supports 165 Hz • make sure your game - BenQ EX240 | User Manual - Page 48
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press / / to bring up the Quick Menu and select Menu to access the main menu. See 5-way controller and basic menu operations on page 37 for details. Available menu options may vary - BenQ EX240 | User Manual - Page 49
Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EX240 | User Manual - Page 50
Quick Menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EX240 | User Manual - Page 51
Item Function Standard For basic PC application. Game For gaming. Cinema For watching movies. Range • Scenario (cannot be changed) • Color Mode (cannot be changed) • Light Tuner • Black eQualizer • Color Vibrance • AMA • Brightness • Contrast • Sharpness • Audio mode • Volume • Low Blue Light - BenQ EX240 | User Manual - Page 52
Color Mode menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, - BenQ EX240 | User Manual - Page 53
Item Function Range HDR Game HDRi Cinema HDRi FPS RPG Racing Game sRGB M-Book Enables HDR function. Enables HDR and B.I.+ functions at the same time while the contrast is enhanced. Enables HDR and B.I.+ functions together. For playing FPS (First Person Shooting) games. For playing RPG (Role - BenQ EX240 | User Manual - Page 54
Item Function Range Color Normal Temperature Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the - BenQ EX240 | User Manual - Page 55
Eye care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, - BenQ EX240 | User Manual - Page 56
Item Color Weakness Adjust by duration Function Range Adjusts color matching representation for people with color vision deficiency to distinguish colors easily. Red Filter Decides the effect produced by the red filter. A 0 ~ 20 stronger effect is produced as the value increases. Green Filter - BenQ EX240 | User Manual - Page 57
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EX240 | User Manual - Page 58
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their - BenQ EX240 | User Manual - Page 59
Item OSD Settings Language Display Time OSD Lock Function Sets the OSD menu language. The language options displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region. Adjusts the display time of the OSD menu. Prevents all the monitor settings - BenQ EX240 | User Manual - Page 60
Item Display Display Mode Overscan Function Range This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. Full Scales the input image to fill the screen. Ideal for 16:9 aspect images. Aspect 1:1 The input image is displayed without - BenQ EX240 | User Manual - Page 61
Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. - BenQ EX240 | User Manual - Page 62
one direction. Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. Faint shadow from the static image displayed is visible on the - BenQ EX240 | User Manual - Page 63
technology on page 44 to check if a supported player, content, and the certified cable are used. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service. 63
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LCD Monitor
User Manual
EX Series